Customer Service Associate Jobs in Savage, MN

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  • Verizon Sales Associate

    TCC, Verizon Authorized Retailer

    Customer Service Associate Job 13 miles from Savage

    TCC, Verizon Authorized Retailer - Sales Associate At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities. How do we make our customers better? Our Sales Associates utilize their passion, high energy, and knowledge to provide a unique sales experience that meets the need of our customers in the ever-changing world of wireless. How do we make our communities better? Our Sales Associates support their local communities through the TCC Gives program. In support of this initiative, TCC gives 16 paid volunteer hours/year, the opportunity to submit grant request up to $10,000/quarter, and the opportunity to get involved in company supported quarterly community initiatives including: School Rocks Backpack Giveaway, Teachers Rock, Rescues Rock (pet adoption), and Rock the Pantry (food drive). How do we make our employees better? We create a culture that inspires and motivates our Sales Associates to not only reach their performance goals, but to exceed expectations. Performance and growth are important, but more than that we embrace and celebrate our differences. At TCC, equity, diversity, and inclusion are not just words. They are our guiding principles as we build our teams, cultivate leaders, and create a work environment that reflects the customers and communities in which we live and serve. TCC is a top Verizon Authorized Retailer with locations nationwide. We have been named the Verizon Agent of the Year, Glassdoor Best Place to Work, and a Top Workplace USA. Benefits Average Salary: $60,000 per year Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing Hourly Guaranteed Pay Same Day Pay Options Career Development Paid Time Off Paid Community Time Paid Employee Matter Day Generous Community Grant Opportunities Medical, Dental, Vision 401K with Company Match Long-Term and Short-Term Disability Critical and Accident Benefits Family Related Time Off Employee Assistance Program Employee Referral Program Verizon Wireless Discount Options Rewards and Recognition Responsibilities Passionate customer advocate with the desire to assist, advise and educate our customers on wireless products and services. Drive sales and customer satisfaction, with focus on the value to all customers. Conduct calls to our customers who are seeking to learn more about our products and services. Excellent communication skills and the ability to stay connected through Company resources. Able to perform operational procedures including store opening and closing responsibilities. Ambitious, self-driven individuals who are motivated by the pursuit of retail sales milestone goals. Effective at balancing customer experience and performance goals. Attend and complete all required training and meetings for development. Engage in community giveback through volunteer events, donations, grants and more. Maintain a positive attitude, engage with energy, and participate/contribute equally. Qualifications At least a high school diploma. Ability to work guaranteed full-time hours. Ability to work a flexible schedule including nights, weekends, and holidays. Reliable transportation. This position requires the ability to work in multiple locations. Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time. Ability to lift 10 pounds as needed. Ability to travel approximately 10%, based on the needs of the business. Legally authorized to work in the U.S. Equal Employment Opportunity: We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. Preferred Backgrounds Sales - Sales Associate - Sales Consultant - Sales Representative Retail - Retail Sales - Sales Manager - Account Manager RXA A job for which military candidates are encouraged to apply. Other details Pay Type Hourly
    $60k yearly 33d ago
  • Customer Service Specialist

    Rapid Packaging Inc.

    Customer Service Associate Job 28 miles from Savage

    Job Title: Customer Service Specialist is ONSITE - hybrid work available after 9 month training) Hours: Monday - Friday(8am - 5pm) Salary: $45,760- $54,600 Rapid Packaging has an exciting new opportunity for a Customer Service Specialist to become part of our energetic and dedicated Customer Delivery team! Our Customer Service Specialist makes an impact serving as both a key interface and essential resource for our customers. The position also provides key support to the sales staff by resolving customer inquiries and problems, processing customer requests for products and preparing price quotes and proactively generating additional sales to customers. Rapid Packaging is a customer focused, growth-oriented company and has been recognized as a Top Workplace in MN for multiple years! As an employee of Rapid Packaging, you will become part of an energetic culture and team environment that truly recognizes its employees' hard work. We offer competitive pay and a comprehensive benefits package. ESSENTIAL DUTIES AND RESPONSIBILITIES: Partners with the outside sales team to meet and exceed customer's service expectations. Provides timely and accurate information to customers regarding unit prices, inventory levels, availability, freight/shipping costs and delivery time Responds to customer order inquiries, prepares price quotation, and initiates purchase orders This role is the first point of contact for many customers and prospects, so strong communication skills are essential. Ability and interest in learning about Rapid product lines. Employee will make recommendations to the customers or prospects that contact us via phone or email. Processes customer orders, changes, and/or returns per established department policies and procedures. Helps create the customer experience by building and maintaining friendly and professional customer relationships. Computes price, discounts, shipping costs, and sales margins. Investigates and resolves routine requests and customer complaints such as product quality and missing or delayed shipments. Identifies, suggests and closes additional purchases of products and services to customers. Performs administrative duties such as filing copies of orders and maintaining up-to-date customer information in the database. REQUIREMENTS: College education preferred and at least three to five years related experience and/or training, or equivalent combination of education and experience B2B sales and customer focus and experience Previous experience in distribution or packaging industry helpful Excellent interpersonal communication skills in oral and written format Ability to work in a team environment; can manage change and prioritize multiple activities Self-starter; possesses drive and takes initiative on projects and daily responsibilities Ability to communicate directly to customers via phone and email Results driven; detail oriented with a strong sense of urgency Demonstrated proficiency with Microsoft Office software and other spreadsheet applications Familiarity to ERP computer software platforms helpful BENEFITS: As an employee of Rapid Packaging, you will become part of an energetic team environment that truly recognizes our employee's hard work. We offer the following benefits to our employees: Health care and well-being programs including medical, dental, vision, telemedicine, and employee assistance program (EAP) Paid time off starting at 16 days/year and increasing with years of service 401(k) & ROTH retirement savings with company match Health Savings Account (HSA) with company match Flex Spending Account (FSA) & Dependent Care Account (DCA) Basic Life/AD&D Insurance Short- and Long-Term Disability Insurance A strong company culture! APPLICATION INSTRUCTIONS Please submit resume and salary requirements to ****************************. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability, or any other federal, state, or local protected class.
    $45.8k-54.6k yearly 15d ago
  • Customer Service Specialist - $24-25/hr.

    Ultimate Staffing 3.6company rating

    Customer Service Associate Job 9 miles from Savage

    Customer Service Specialist Build and nurture strong relationships with customers to ensure long-term partnerships. Provide proactive and accurate shipment updates, prioritizing a customer-centric approach. Analyze customer inquiries and deliver timely, high-quality insights and updates. Identify opportunities to enhance operational efficiency and improve processes. Respond to customer needs with urgency, ensuring an exceptional service experience. Utilize the company's global technology platform, Navisphere, to generate reports, analyze load data, and exceed customer expectations. Collaborate closely with internal teams, including Account Management, Operations, and Capacity, to drive success. Qualifications: High school diploma or GED required. Previous experience in customer engagement or a related role. Ability to pass a background check, including education and employment verification. Strong communication, organization, and time management skills. Keen attention to detail and the ability to work effectively in a team environment. Proficiency in Microsoft Word, Excel, and Teams, with training provided on internal systems. Willingness to travel up to 5% domestically. Additional Info: Pay range: $24-25/hr Schedule(s): Monday- Friday 8am-5pm Location Type: 100% in-office Type: Temp-to-hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $24-25 hourly 17d ago
  • Customer Service Specialist

    Warners' Stellian Appliance Co. Inc. 4.3company rating

    Customer Service Associate Job 17 miles from Savage

    As a Repair Coordinator, you will: Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text. Coordinate service for our customers with our in-house repair technicians or appropriate external service providers. Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products Document every customer interaction including service requests, troubleshooting steps, and customer communications. Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems. To succeed as a Repair Coordinator, one must: Demonstrate outstanding communication skills written and verbal, active listening, empathy, professionalism, and problem-solving skills Be a part of a team that is committed to meeting and exceeding customers' expectations. Be punctual and committed to excellent attendance Requirements: High school diploma or GED Ability to work as a member of a cross-functional team Proficiency with technology including Microsoft Office Strong typing skills, a minimum of 40 WPM Successful completion of pre-employment criminal background check and drug screening Training and Hours: Our Repair Department conducts monthly appliance and process training. All ideas for improvement are welcome. Career growth and employee personal/professional development are top priorities within the department. Full-time, 8:30am-5:00pm, Monday through Friday Training hours are 7:30am - 4:00pm for 2 weeks Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus! What's in it for you: Medical, Dental, and Vision Insurance Company-paid Short-term Disability 401k and Profit Sharing PTO and Paid Holidays Appliance discounts Company Overview: Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 14 great store locations. Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family. Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.
    $20-23 hourly 16d ago
  • Retail Customer Experience Associate, Mall of America - Full Time

    Macy's 4.5company rating

    Customer Service Associate Job 5 miles from Savage

    Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Senior Customer Experience Colleague, you will prioritize the customer experience by selling to our customers in the moment to service their needs. You will drive enterprise wide cross-category selling across multiple selling platforms to deliver sales goals, achieve sales growth, and enhance the shopping experience by providing personalized service in all departments. This position exemplifies the Own Your Style service model and requires a can-do attitude that goes above and beyond with a personable and efficient approach when servicing the customer. What we can offer you Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. What you will do Provide an exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through virtual selling. Assist the customer and influence the sale by making the best product recommendations, focusing on size, fit, and style while leveraging product knowledge and digital resources (product descriptions, customer reviews, etc.). Engage and interact with customers during their in-store or online journey to acquire and grow client relationships by leveraging elevated outreach tools including My Client and company social media assets. Effectively develop and maintain relationships with peers and store leadership to problem solve and create the best possible outcome for the customer. Share customer feedback daily to create a better customer experience. Use Point of Sale (POS) systems, client acquisition systems, and other store technology, including, but not limited to computers, tablets, smart phones, work-associated apps, and social media. Partner with store team, vendors, and community partners to develop, advertise, and host virtual and in-store events to deliver incremental sales. Maintain selling floor presentation following company merchandise directives and ensure fitting rooms are customer-ready by promptly clearing merchandise and returning it to the appropriate area on the selling floor. Ensure receipt of new merchandise, unpack and set up new merchandise according to visual guidelines Reconfigure store fixtures to prepare new layout and visual presentation for upcoming theme. Perform store opening and closing procedures, including accessing alarm system and settling the registers Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Skills You Will Need Product knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices. Communication: Comfortable communicating with customers virtually, via phone, and in person. Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events. Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders. Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources. Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Collaboration: Partnership with the total team to drive sales and deliver the customer experience. Who you are Flexible availability, including days, evenings, weekends and holidays. Ability to effectively communicate and present information to customers, peers, and all levels of management. Resourceful and able to adapt quickly to changing priorities. At least 2 years of selling or customer experience preferred. Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision. Lifting and moving items weighing up to 30 lbs. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macys JOBS.com.
    $31k-35k yearly est. 4d ago
  • Dealer Support Representative

    Cfmoto Powersports Inc.

    Customer Service Associate Job 18 miles from Savage

    Dealer Support Representative - Parts, Garments & Accessories (PG&A) We are seeking a motivated and detail-oriented Dealer Support Representative to join the CFMOTO PG&A team. This position involves responding to dealer inquiries, addressing complicated complaints, and ensuring timely resolution. The ideal candidate will be able to handle both verbal and written dealer inquiries, while also supporting various PG&A day-to-day processes to enable business success. Key Responsibilities: Dealer Product Inquires Handle inbound dealer calls and emails regarding Parts, Garments, & Accessories (PG&A) Prepare, review, and send informational PG&A notices to field sales managers and dealers Assist in troubleshooting possible field issues for PG&A Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Ensure customer satisfaction and provide professional customer support. Dealer Portal Management Prepare, monitor, and correct PG&A catalogue diagrams for internal and external use Providing feedback on the efficiency of the customer service process. Dealer Training Train dealers service personnel on ordering PG&A items when needed Catalogue and communicate PG&A dealer and sales feedback internally PG&A Business Process Management Manage PG&A portion of the CFMOTO Consumer Website includes design and development updates Lead the development of the LMS (learning Management System) PG&A training modules Qualifications Education & Experience Required High school diploma or equivalent; associate's degree or higher preferred 1-3 years' previous experience in similar role with customer focused outlook, preferably within the Powersports, Automotive, Dealership, or similar industry Ability to learn quickly about a variety of products and services. Ability to work independently with strong teamwork & collaboration skills Strong customer focus and service orientation with the ability to interact effectively with dealer personnel at all levels Ability to adapt to changes and manage evolving customer needs. Excellent interpersonal communication (oral / written), and problem-solving skills. Excellent attendance and punctuality record. Ability to incorporate constructive feedback and continuously improve performance. Proficient with Microsoft Excel, PowerPoint, Word, and Outlook and general computer skills Additional Information All applicants must be eligible to work in the US Normal schedule is Monday - Friday, 8 am - 5 pm; ability to work required hours Working conditions are normal for an office environment Requires use of office equipment such as computers, telephones, copy machines Required sitting and computer-related activities for extended periods of time Ability to lift and/or move up to 50 lbs. Equipment operation requires specialized training and testing within CFMOTO standards The wage range for this role takes into account the wide range of job-related factors that are considered in making compensation decisions, including but not limited to skill sets, experience, training, certifications, education, location and other business and organizational needs. A reasonable estimate of the current salary range is $55k-$70k annually. Our competitive salaries are just one component to CFMOTO's total compensation package. Additional benefits include: medical, dental & vision insurance, 401K Match, Vacation & Sick Time, Life Insurance and Employee Purchase Discounts and opportunities.
    $55k-70k yearly 5d ago
  • Customer Care Professional

    Cabinetworks Group

    Customer Service Associate Job 23 miles from Savage

    Our people are the life of this company. Together, we build life into the kitchen. READY TO ELEVATE YOUR CAREER? JOIN A TEAM THAT VALUES YOUR DRIVE, PASSION, AND CREATIVITY! We're calling all trailblazers to embark on a thrilling career journey with Cabinetworks Group-where innovation meets opportunity! Why Cabinetworks Group? At Cabinetworks Group, you'll become part of a vibrant and evolving team that's setting the standard in the industry. We don't just build cabinets-we build life into the kitchen! Our dynamic culture is fueled by collaboration, creativity, and a shared commitment to excellence. Position: Customer Account Specialist Location: Waconia, Minnesota Work Setting: Onsite at our professional office with beautiful views Shift: 8-hour Day shift (with flexible start times between 8am - 11am) Pay: From $21.00 per hour Are You the Innovator We're Looking For? If you thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service, then Cabinetworks Group-the largest exclusive kitchen cabinet manufacturer in the U.S.-is the perfect place for you! Our people are the heart of everything we do, and together, we bring life into the kitchen! What's in It for You? Unmatched Training: Kick off your career with 3 months of immersive, in-office training that sets you up for success. Collaborative Culture: Work alongside a supportive team that's always ready to help you shine. Growth Opportunities: $1,200 Bonus potential after completing trainings and hitting key milestones, plus ongoing chances to advance! Diverse Daily Tasks: Keep your workday exciting with a mix of customer interactions, order management, and more. Your Role at Cabinetworks Group: Customer Interaction: Be the friendly voice on the phone, the helpful email responder, and the go-to expert in chat-building strong relationships through stellar service. Order Management: Take charge of the entire order process, ensuring everything is accurate and timely. Product Consultation: Share your product knowledge and guide customers to the perfect solutions for their needs. Customer Advocacy: Break down barriers and coordinate with designers, installers, and end customers to make sure everything runs smoothly. Quality Service: Deliver top-notch service that leaves a lasting impression on every customer you connect with. What You Bring to the Table: Education: High School diploma required; an Associate's or Bachelor's degree is a plus! Experience: 1-2 years in customer support experience (in the cabinet or related industry is a plus). Skills: You're creative, innovative, and always ready to engage. Perks & Benefits: 401(k) Matching: Secure your future with our generous matching program. Comprehensive Health Coverage: Including Dental & Vision Insurance. Professional Growth: Take advantage of on-the-job training and development programs. Work-Life Balance: Enjoy paid time off and holidays to recharge. Don't miss your chance to be part of something bigger. Apply today and let's build the future together at Cabine
    $21 hourly 6d ago
  • Client Service Associate

    Morgan Stanley 4.6company rating

    Customer Service Associate Job 17 miles from Savage

    Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: • Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships • Executing money movement transactions at the request of the client and/or FA/PWA • Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit) • Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA • Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization) • Supporting the FAs/PWAs/teams' marketing strategy (e.g., website maintenance) • Assist FAs/PWAs/teams in delivering against their business plan and client service model • Remaining current on all policies, procedures and new platforms • Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management ADMINISTRATIVE SUPPORT: • Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with FAs/PWAs/teams as needed) • Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials) • Maintaining travel itineraries, preparing expense reports and managing the reimbursement process • Assisting with general in-office support functions such as copying, filing and scanning documentation • Preparing and submitting expense reports for processing at the direction of the FA/PWA EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience • High School Diploma/Equivalency • College degree preferred Morgan Stanley EOE committed to diversifying its workforce. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. Salary range for the position: $55,400 - $72,500/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and X Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $55.4k-72.5k yearly 4d ago
  • Customer Service Representative/Inside sales

    Fully Promoted Maple Grove

    Customer Service Associate Job 25 miles from Savage

    Fully Promoted Maple Grove is part of the world's largest diversified branded products franchise that helps businesses create customized marketing products to make a lasting impression. Our locally owned and operated store specializes in promotional materials like corporate apparel, team apparel, custom logo and embroidery, bags, drinkware, and screen-printing. We work closely with our clients to provide unique and personalized branding solutions. Role Description This is a full-time on-site role for a Customer Service Representative/Inside Sales at Fully Promoted Maple Grove located in Maple Grove, MN. The role involves providing customer service, support, and ensuring customer satisfaction through handling sales inquiries, assisting with orders, and delivering a positive customer experience on a day-to-day basis. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to work in a fast-paced environment Experience in retail or sales is a plus Knowledge of promotional products industry is beneficial High school diploma or equivalent required
    $31k-40k yearly est. 6d ago
  • Client Representative | Entry Level

    Gypsum Consulting

    Customer Service Associate Job 16 miles from Savage

    Whether you are looking for a new job, more experience, more development, or a positive culture, advancement, or simply a place to get your foot in the door, we can assure you that Gypsum Consulting Inc. can provide it! We are currently interviewing for an Entry Level Client Representative and looking to train in every aspect of sales, marketing, customer service, and business development. This position is ideal for someone who is new to the workforce, looking for a change, or interested in sales and marketing as a career. Gypsum Consulting has cultivated a positive work environment where we encourage personal and professional growth for all our employees. What are your career and life goals? We are interested in helping you achieve both! At Gypsum Consulting, when the employer/employee relationship is mutually beneficial it makes for great things all around. Win-win!! Primary Responsibilities: Our Entry Level Client Representatives are customer-focused and enjoy delivering smiles at each customer encounter Exceed customer expectations and team sales goals Assist in training other sales and marketing team members Engage with potential customers, in-person, in your given sales territory on behalf of our client Qualifications: Exceptionally driven with a very strong work ethic Excellent communication skills Have a strong desire to succeed and advance into management Have a positive "solution-oriented" attitude Competitive, sports-minded Someone who prioritizes growth Goal-oriented Student mentality Bachelor's Degree preferred Customer service, restaurant, or hospitality experience Retail sales experience is a plus but not required Athletic / sports / team experience Someone looking for a positive and energetic work environment Here's what we offer: Fast-paced, fun, work environment Leadership development Training in sales, communication, and effective presentations Career advancement opportunities Competitive compensation plan ranging from $45000-60000 depending on commissions Interested in learning more about how you fit into this top-notch environment? Please send us an application today!
    $45k-60k yearly 5d ago
  • Client Relations Associate

    CFG Retirement

    Customer Service Associate Job 9 miles from Savage

    Job Title: Client Relations & Office Support Coordinator Job Summary: We are seeking a highly organized and proactive individual to join our team as a Client Relations & Office Support Coordinator. This role involves managing a variety of client-focused tasks and administrative duties to ensure smooth office operations. The ideal candidate will have excellent communication skills, attention to detail, and the ability to manage multiple tasks effectively. You will play a key role in enhancing client experience through thoughtful outreach and supporting the team in meeting preparation and compliance needs. Key Responsibilities: Client Communication: Send out personalized birthday cards and first-appointment mailers to clients. Prepare and send seminar-related materials and track seminar participation. Draft and mail first appointment letters, welcome letters, and thank-you notes. Coordinate the ordering and delivery of birthday cakes and second-meeting gifts for clients. Client Gifts & Welcome Programs: Organize and prepare welcome gifts for new clients. Coordinate and order second meeting gifts to enhance client relationships. Administrative & Office Support: Answer and direct phone calls with professionalism and care. Manage the ordering of office supplies and stock beverages and snacks for the office. Ensure that all client-related materials (such as letters, cards, etc.) are reviewed for accuracy and sent to compliance when necessary. Assist in preparing meeting materials, ensuring everything is ready for client and team meetings. Event Coordination & Tracking: Track and manage seminar attendance and follow-up tasks. Provide assistance in preparing meeting agendas, rooms, and client follow-up tasks. Skills & Qualifications: Strong verbal and written communication skills. Excellent organizational skills with the ability to multitask and prioritize. Ability to maintain a positive and welcoming environment for clients. Experience with administrative duties and client-focused tasks is a plus. Familiarity with office management tasks, including ordering supplies and managing schedules. Proficiency in Microsoft Office Suite and basic CRM software (preferred). Additional Requirements: Ability to work both independently and collaboratively in a team environment. Professional, detail-oriented, and client-focused mindset. Benefits: We offer a 401k with a 401k match, Health, Dental, and Long Term Disability insurance.
    $39k-66k yearly est. 5d ago
  • Customer Service Representative

    AWT Labels & Packaging

    Customer Service Associate Job 16 miles from Savage

    AWT is a leading manufacturer of custom labels, flexible packaging, and precision converting solutions servicing Healthcare, Consumer Brand, and Technology clients worldwide. AWT employs nearly 630 associates and operates facilities in Minneapolis, MN (Headquarters), South Elgin, IL, Hauppauge, NY, Grand Blanc, MI, Anaheim, CA, Ottawa and Toronto, Ontario, Winston-Salem and Garner, NC. AWT is the trusted partner for leading brands; delivering comprehensive, innovative, and sustainable solutions with exceptional quality, expertise, and responsiveness. More information about AWT can be found at ********************* The Customer Service Representative will effectively convey order and or product information to customers, process orders, maintain inventories, resolve customer complaints, and work on special projects. Primary Tasks and Responsibilities: Primary contact between customer, planning, sales, manufacturing and scheduling; Reviews accuracy of customer's P.O. and specifications against quote to ensure efficient, cost-effective manufacturing; correct and communicate discrepancies. Communicates agreed upon ship date to customer and communicates with customer and sales concerning job status as appropriate; Documents all job changes and communicates accurately and in a timely manner; communicates pricing changes to customer; Ensures that customer contact is satisfied with service and communication (internal and external); Initiates job orders and ensures that information included in the job order is complete and accurate; Ensures that necessary information and data is provided for all functional areas as appropriate; Manages customer owned inventory (materials and finished goods) communicating with shipping and customer to ensure that requests/orders for finished goods are processed in an effective and timely manner; Works with production planning to ensure jobs are planned profitably based on contract or other agreed to criteria. Follow ISO SOP's as trained. Resolves credit and quality issues; Provides documented feedback to sales and quality on any customer complaints to ensure they are addressed and resolved in a timely manner; follows through appropriately with customer to ensure that the customer knows we have taken the feedback seriously and are working to resolve them; Ensures that the customer is asked the right questions to gather information needed for providing quotes, quality requirements and pricing, and that the information is included on the request for quotes; Communicates quoted price to customer in a timely manner; Ensures that quotes are filed and easily retrievable; when possible, similar quotes should be referenced to assist the estimator/job planner; Actively participates in the quality and process improvement initiatives. Physical Job Demands: This position spends a majority of their time at a desk working on the computer, but it does require some walking - i.e. meeting with production personnel as requested, press checks, etc. Skills/Abilities to Meet Job Requirements: Good communication (written and verbal); Pleasant and professional people and phone skills; Attention to detail; accurate with numbers and information; Ability to follow up to good conclusion of various duties; Ability to work within a team environment; Ability to change priorities without forgetting other tasks; Proficient with Microsoft Word, Excel and Outlook software. Education and Experience Requirements: High school diploma or equivalent GED; secondary schooling or 1-2 years printing experience; minimum 3-5 years customer service experience.
    $31k-40k yearly est. 11d ago
  • Customer Service Representative

    Quantronic Corporation

    Customer Service Associate Job 16 miles from Savage

    Ensures seamless order management, accurate customer communication, and efficient quoting support while maintaining strong relationships and collaborating with internal teams to enhance the customer experience Processes and tracks customer orders from entry to fulfillment, ensuring accuracy in part numbers, quantities, and delivery schedules. Serves as a point of contact for customer inquiries, providing timely updates on order status, quotes, and deliveries while maintaining clear and professional communication. Assists in preparing RFQs and pricing requests in coordination with the sales and quoting teams, ensuring timely and accurate responses. Maintains accurate customer records in CRM systems, tracking interactions, follow-ups, and customer feedback for continuous improvement. Collaborates with internal teams, including sales and quoting, to streamline processes and ensure customer needs are met efficiently. Monitors and adjusts workflows as needed to improve order management efficiency and responsiveness. Assists with processing Return Material Authorizations (RMA) as needed. Qualifications High School diploma or Bachelor's degree in a related field. Strong customer service and sales aptitude. Strong verbal and written communication for handling customer inquiries and updates. Ability to build and maintain long-term customer relationships. Experience with ERP and CRM software for order processing and tracking. Ability to generate reports and manage customer data efficiently. Problem-solving skills to address order, shipment, and quality concerns. Strong attention to detail to ensure accuracy in orders and documentation. Ability to collaborate with internal teams to improve workflows and efficiency.
    $31k-40k yearly est. 11d ago
  • Client Service Representative - Annuity Sales

    C2P Enterprises LLC

    Customer Service Associate Job 16 miles from Savage

    Job Posting: Client Services Representative - Annuity Sales Team Company: C2P Job Type: Full-Time Experience Level: 2-3 years Education: Bachelor's Degree Required About Us: At C2P, we're on the rise and looking for ambitious individuals like you to join our team. We're a fast-paced financial services firm that empowers financial advisors with innovative solutions. If you're hungry for growth, eager to learn, and want to build a career with unlimited potential, this is your chance to jumpstart your future with us. Job Overview: As a Client Services Representative, you'll be the go-to person for financial advisors on our annuity sales team. With 2-3 years of experience in client service, para-planning, or sales, you'll play an important role in case design, handling inquiries, and providing top-notch service. If you're passionate about finance and want to grow in the industry, we're looking for someone like you. What You'll Do: Partner with advisors to create annuity case designs using the Bucket Plan Best Interest framework. Handle the team inbox and call queue, responding to requests quickly and efficiently (we live by the "sundown" rule!). Log all advisor interactions into our CRM and ensure follow-ups are timely and accurate. Stay on top of annuity products and industry trends to provide valuable insights. Gather client info and collaborate with senior team members to resolve challenges and improve service. Spot new business opportunities and escalate them when necessary. Take part in training and development to sharpen your skills and grow in the financial services world. Work with a fun, dynamic team to solve problems and create better experiences for our clients and advisors. What You Need to Bring: 2-3 years of experience in client services, para-planning, or sales (annuity experience is a bonus!). A bachelor's degree (or equivalent experience). Strong communication, organizational, and problem-solving skills. Ability to thrive in a fast-paced environment and juggle multiple tasks. A passion for growth and a drive to succeed in the financial services field. Attention to detail with experience using CRM systems. A collaborative mindset with a willingness to learn and adapt. A “utility player” mentality-ready to jump into different areas of the business and learn everything you can. What We Offer: A fast track for career growth and personal development. Hands-on mentorship and training to help you succeed in the financial services industry. A dynamic, team-driven work culture that values your input. Competitive salary and benefits package. C2P Enterprises, LLC C2P Enterprises is a holding company of three distinct brands that simplify financial planning for advisors and the clients they serve. The companies combine to offer education, training, resources, tools and an array of investment and insurance vehicles to meet each client's unique financial situation and goals. They are committed to best interest practices and raising industry standards for a higher quality of holistic financial planning services to family's nation-and world-wide.
    $31k-42k yearly est. 17d ago
  • Commercial Insurance CSR

    Ekblad, Pardee & Bewell, Inc.

    Customer Service Associate Job 23 miles from Savage

    About Us: EPB Insurance is a growing agency dedicated to providing top-tier service and customized insurance solutions for our clients. We specialize in personal and commercial insurance, ensuring businesses and individuals are protected with the right coverage. We're looking for an experienced Commercial CSR to join our team and help us continue delivering outstanding service. Job Description: As a Commercial CSR, you will play a vital role in supporting our clients and agents. Responsibilities will include quoting new business, servicing commercial insurance accounts, assisting with renewals, endorsements, certificates of insurance, and providing excellent client support. Key Responsibilities: Manage and service commercial insurance accounts, ensuring timely responses to client inquiries. Assist with policy renewals, endorsements, and coverage changes. Prepare and issue certificates of insurance and policy documents. Work closely with agents and underwriters to provide the best solutions for clients. Maintain accurate records and documentation within the agency management system. Provide proactive client support and resolve any policy-related concerns. Qualifications: Experience: Minimum 5+ years in commercial insurance servicing (CSR experience required). Licensing: Property & Casualty (P&C) license preferred. Skills: Strong communication, attention to detail, and ability to multitask in a fast-paced environment. Tech-Savvy: Comfortable using digital tools for document management, email communication, and client interactions. Experience with agency software's is a plus. Why Join EPB Insurance? ✅ Competitive salary & benefits package ✅ Supportive team environment ✅ Growth opportunities within the agency ✅ Hybrid/remote options available (if applicable) If you're an experienced Commercial CSR looking for a dynamic team where your expertise is valued, we'd love to hear from you! Work with a Locally Owned Agency If you're looking to work with a locally owned, community-focused insurance agency, EPB Insurance is the perfect place for you. We take pride in building long-term relationships with our clients and providing personalized service that larger agencies can't match. Here, you'll be part of a tight-knit team where your work truly makes an impact. 📩 Apply now by sending your resume to ******************** or messaging us directly!
    $31k-40k yearly est. 18d ago
  • Customer Account Representative

    Stein Industries, Inc. 3.6company rating

    Customer Service Associate Job 23 miles from Savage

    PRIMARY RESPONSIBILITIES: The Account Representative is an experienced key, trusted, frontline contact for customers, sales representatives, and internal colleagues coordinating the sales cycle from quote inquiry to order fulfillment. The Customer Account Representative works closely with CS Manager, Sales Manager, and internal departments to exceed customer expectations and build long-lasting customer relationships. They are well versed in Airflo equipment and approach each interaction in a helpful manner, anticipating further questions and potential problems. MAJOR RESPONSIBILITIES: Customer Relationship Building: · Build and maintain deep relationships with customers, sales reps, and internal team members. · A trusted partner by customers by meeting commitments to customers. · A customer advocate during difficult situations and knows how to fairly handle exceptions to processes and strikes a balance between customer and company when difficult situations arise. · A customer advocate and makes recommendations when process gaps are identified. · Understand customers' corporate and store terrains and who the decision makers are in the organization. Able to use their network to manage most situations. · Recognized by customers as the “go to” expert at Carlson AirFlo. · Manage large installations for customers. Coordinate internal quoting, order entry, communication to supply chain on product availability, production, and shipping. Order Processing: · Enter orders at 99% accuracy. · Receive and process orders from customers, sales reps, and distributors. · Verify that purchase orders have complete data and part number and pricing matches. · Confirm product availability with Materials and schedules to best match customer requests. Escalates when dates are not in line with what the customer is expecting when possible. Communicates dates proactively and offers available options when dates cannot be met. · Request freight estimates and notes any special shipping requests on orders. · Prepare proforma invoices and commercial invoices as needed. · Keep the customer informed with accurate dates and tracking information. · Manage specific information in D365 and customer portal to better manage orders. Technical Skills: · Ability to become an expert in all aspects of D365. · Utilize QAD data to build historical data for strategic customers. · Has a sense of incorrect product information and knows how to troubleshoot with other departments after confirming product info. · Understand system transfers to other departments D365 - can pull any report and can sort data to get to an answer. (Example - orders/quotes by customers) · Readily utilize SOPs for daily activities. May write SOPs and proof for accuracy. · Customer portals: Enter billing, order confirmations, and tracking information as needed. Can troubleshoot portals as needed. · Utilize Excel, product history and product knowledge to make informed decisions. Problem Solving/Decision Making: · Proactively recognize problems and resolve them prior to impacting the customer. · Utilize data to look to overall problems that may impact more than the immediate customer issue. · Work with other departments on complex issues. · Craft difficult communication to customers. · Is an independent problem solver. Needs no escalation or intervention when working through difficult customer situations. · Know how to provide options, such as substitutions, to customers. · Craft difficult messages with options for customers. Internal Relationships: · Back up others on all processes for teammates by utilizing standard operating procedures. · Is seen as a partner with the sales team and can make product/process recommendations. · Understand other department roles and know who to go to for assistance or action to be taken. KEY BEHAVIORS AND EXPECTATIONS: · Customer Focus Understands the needs of our customers and how to make them consistently satisfied; Looks to bring new ideas, products and always provides solutions to customer problems; Responds quickly to customer requests and addresses inquiries with urgency; Delivers high quality work product on time every time without exception. · Problem Solving & Decision Making Analyzes issues to get to root cause and breaks down a problem into areas for resolution; Generates alternative solutions; Makes fact-based decisions in a timely manner and communicates to all stakeholders. · Communication / Interpersonal Skills Clear communications; Professional in interactions; Listens wells, is respectful of others and can adapt well to changing circumstances; Keeps supervisor and direct reports informed of key issues and relevant decisions. · Positive Energy Makes the workplace enjoyable and a place that others want to be a part of; Creates supportive and welcoming environment and is approachable to others; Assumes positive intent of others when approaching questions or conflict resolution. · Leadership & Talent Development Provides clarity of vision, strategy, and sets priorities for execution; Possesses business acumen, strategic thinking, and financial understanding; Conveys enthusiasm and consistently develops talent for the future. QUALIFICATIONS: · 3+ years of Customer Service/Project Manager experience in a manufacturing or printing environment. · Enthusiastic customer service attitude with unwavering commitment to the customer, team, and company. · Superior communication skills, both verbal and written. · High level of problem solving, prioritization, and decision making is needed. · Attention to detail. · Excels in collaborative work environment with excellent interpersonal skills. · Working knowledge of Microsoft Office Suite including Outlook, Word, and Excel. · Experience with ERP systems preferred. · Basic math skills · High school diploma or GED required. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee is frequently required to sit, talk, hear and use hands and fingers to handle, touch or manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stop, bend or reach above the shoulders. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. WORK ENVIRIONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position is an office-based position. This position will occasionally need to be in a manufacturing and warehouse environment which may cause them to work near moving mechanical parts. The noise level in the work environment is usually moderate. This is intended to provide guidelines for job expectations and the employee's ability to perform in the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities and additional functions and requirements may be assigned by supervisors as deemed appropriate. Nothing in this restricts the Company's right to assign or reassign duties and responsibilities to this job at any time. Employment is at-will, and nothing contained in this job description is intended to create or imply a contractual relationship or alter the at-will status of the employee. The employee will also be required to follow all company policies and procedures.
    $34k-42k yearly est. 4d ago
  • Client Service Associate

    Flourish Wealth Management

    Customer Service Associate Job 9 miles from Savage

    About Flourish Flourish Wealth Management is a dynamic and growing independent, fee-only boutique wealth management firm based in Edina, Minnesota. We offer comprehensive wealth management services that seamlessly integrate life planning with financial planning, with a focus on impact and sustainable investing. As fiduciaries, our team is dedicated to prioritizing our clients' best interests, guiding our decision-making process, and fostering a culture of long-term, caring, and trusted relationships. At Flourish, we are committed to continuous learning, personal development, and team building. We engage an external professional to help us understand our individual strengths, enhance our communication skills, and leverage those individual strength to enhance our team-oriented culture. Job Description Do you have a passion for helping others? Are you naturally curious, comfortable working in a team-based environment, and committed to exceeding client expectations? Would you be excited to join an entrepreneurial environment that embraces new solutions and new technology? We are looking for a Client Service Associate who embraces our values and is committed to helping our clients and our team. The Client Service Associate will work closely with the Wealth Management Team to prepare and deliver comprehensive financial plans to our clients. Find out more about Flourish and learn more about our Core Values: Bring Passion and Excellence in Everything We Do, Make a Difference, Grow and Share Our Experience and Insights, Take Initiative and Be Resourceful, and Appreciate & Celebrate at flourishwealthmanagement.com Salary and Benefits Base Salary $60,000 - $75,000 based on experience Incentive bonus compensation of up to 10% of salary conditioned on firm revenue and individual goals 401(k) plan with employer contribution Medical plan, Dental Plan, and Health Savings Account employer contribution Employer paid long term disability coverage Unlimited PTO plus company-wide bonus holiday week 10 paid company holidays Hybrid Position with 2-3 days per week in office in Edina, Minnesota Firmwide communications training and career development Bi-weekly education meetings focused on learning and Diversity Equity and Inclusion (DEI) initiatives Personalized development plans in coordination with outside resources Paid time off for volunteer opportunities Time to Appreciate and Celebrate! Duties and Responsibilities include: Process and monitor client transactions, including deposits, withdrawals, transfers, and account updates. Maintain accurate client records in CRM and portfolio management systems, ensuring up-to-date and organized client files. Coordinate with custodians (e.g., Schwab) to open accounts and troubleshoot account-related issues and ensure compliance with regulatory and firm policies. Implement and refine workflows to enhance efficiency, aligning with Flourish's commitment to continuous improvement. Support Wealth Managers to support financial planning initiatives, client meetings, and reporting. Contribute to firm-wide projects and initiatives that improve the client experience, including technology adoption and process automation. Stay informed on industry best practices, operational enhancements, and compliance updates to provide proactive recommendations. Answer Flourish main phone line along with other team members. Assist where needed - we are a small team, and we are multi-faceted and cross trained Position Requirements: The ideal candidate is a strategic problem-solver and relationship-builder who thrives in a client-centric, high-touch environment and takes ownership of their work. 5+ years in financial services, with expertise in client service, wealth management operations, and compliance. Strong relationship-building skills, fostering trust with clients, team members, and partners. High emotional intelligence and empathy, supporting clients through significant life transitions. Proactive mindset, anticipating client needs and resolving issues before they arise. Strong judgment and discretion, ensuring accuracy and confidentiality in all client interactions. Process-oriented thinker, continuously improving workflows and operational efficiency. Exceptional organizational and time management skills, with the ability to balance multiple priorities independently. Detail-driven and resourceful, taking initiative to enhance both client and team experiences. Advanced proficiency in Windows, Microsoft Office, and financial CRM platforms, with a quick learning curve for new tools. Passion for excellence, taking ownership and delivering with precision Commitment to making a difference, always adding value for clients and colleagues. Continuous learning and growth, sharing insights and embracing innovation. Culture of appreciation, fostering a positive, client-first environment. Experience with our custodian and software is not required, but will be a plus: Charles Schwab, Salesforce, and Sharefile. The Process Qualified candidates will start the process by having a 15- to 30-minute zoom interview conducted by our consultant (the hiring manager for this position). If there is ground to move forward, you will be required to fill out a Career History Form and if you are selected to advance in the process, you will meet with the firm. Qualified candidates may be asked to take assessments. We are a woman-owned business and are committed to promoting diversity and inclusion in our hiring process, and we are proud to be an equal opportunity employer.
    $60k-75k yearly 9d ago
  • Sr. Customer Service Representative - 239981

    Medix™ 4.5company rating

    Customer Service Associate Job 31 miles from Savage

    The Senior Customer Service Representative will serve as a key link between clients and the company, ensuring exceptional support for inquiries related to our medical device manufacturing solutions. This role involves handling complex orders, resolving high-level customer concerns, and working closely with Engineering, Sales, and Production teams to maintain customer satisfaction. Additionally, this position includes mentoring and guiding junior team members while driving initiatives to enhance customer service processes. Key Responsibilities: Serve as a primary contact for customers, providing in-depth guidance on products, services, technical details, and project timelines. Partner with internal departments-including Engineering, Sales, and Manufacturing-to coordinate order fulfillment and ensure alignment with customer specifications. Address and resolve escalated customer concerns, collaborating with the appropriate teams to provide effective solutions. Utilize historical data and industry trends to support competitive and accurate quoting processes. Process and review customer orders, ensuring compliance with project requirements and deadlines. Prepare and present reports on customer interactions, feedback, and service performance to management. Support internal and external audit processes, acting as a subject matter expert (SME) in customer service procedures. Drive service improvements by identifying areas for enhancement and recommending process refinements. Qualifications: Associate or bachelor's degree in a related field, or 5+ years of experience in customer service, preferably within technical or contract manufacturing sectors. Strong leadership abilities with experience handling complex customer interactions. Proficiency in Microsoft Office and MRP software systems. Solid understanding of medical device manufacturing practices and regulatory requirements. Excellent problem-solving skills and a strategic approach to process improvements.
    $33k-37k yearly est. 4d ago
  • Customer Service Representative

    Gemini, Inc. 4.9company rating

    Customer Service Associate Job 28 miles from Savage

    Gemini is searching for a Customer Service Representative in our Metals Department. A day in the life of a Customer Service Representative at Gemini includes: Multi-task to perform daily customer service duties (answer phone calls, enter orders, provide technical advice on product related issues, etc.) Enter order and quotation requests into the order entry system. Be a technical resource (i.e., style, size, application, mounting, etc.) for standard and specialty Gemini products to our partners. Encourage our partners to utilize and navigate our digital platform. Liaison to our internal and external customers. Collaborate with other customer experience team members with continuous improvement, special projects, and daily requests. Maintain an exemplary customer service/problem solving attitude and handle difficult customer situations to our partner's satisfaction. Escalate when necessary. Complete career development training as necessary for job requirements and/or advancement. Reporting to our Customer Experience Manager. Position Requirements Two years post high school education and two years work experience or an equivalent combination of education and experience. Excellent skills in communication, interpersonal relationships, and customer service. Well organized, with good numerical skills and a familiarity with computer data base usage and internet file transfer. Ability to handle high volume of incoming calls, manage workflow and deal with problem customers as required. About Us: As a leader in the signage manufacturing industry, Gemini, Inc. has been providing stability to our employees since 1963. We know what it means to be human, and we strive to make sure our employees feel valued. Due to our incredible family of employees, we have grown substantially and are looking to grow our team further with like-minded individuals that share in our company values: Customer Commitment, Teamwork, Respect, Diversity, Stability, Stewardship. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, marital status, veteran status, or disability. Gemini will provide reasonable accommodations for qualified individuals with disabilities. For additional assistance email; ****************************** or call ************** and ask for the Human Resources Representative assigned to the location of interest. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. #SPJ123
    $31k-40k yearly est. 3d ago
  • Sales Associate Color & Curl Concierge 86032

    Cosmoprof 3.2company rating

    Customer Service Associate Job 3 miles from Savage

    Job Title: Color Curl Concierge Company: BSG Essential Function The Color Curl Concierge is our steward to the industry demonstrating our dominance in all things color related and in talent development, technical, business and selling skills. The Concierge maximizes sales by maintaining and expanding (opening new doors) a customer base through market analysis, selling approved beauty products, introducing new products and concepts, providing customer service, conducting product education in store and virtual. Offering color curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists. Primary Duties: Grow Yourself 15%: Dominate the industry in talent development, technical and selling skills. Passionate desire to learn and grow. Striving for continuous improvement while owning personal development and growing techniques to generate new customers. Schedule, prepare and follow through on business development days to increase product knowledge and develop professional vendor and customer relationships. Remain agile to changes in the market while building industry knowledge and intuition to be able to be nimble in order to react to a competitive market. Be the Category expert in Color Curl/Texture, sharing information with team and customers. Create an organized work environment and workflow to be able to most efficiently service customers. Grow Team and Culture 15%: Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed. Attend all meetings, functions and events and maintain regular contact as established by the Company or Supervisor. Conduct effective basic in-store/salon and virtual education. Determine customers needs and offer products and services to best align their products and needs. Conducts periodic meetings to keep employee relations at a high level and to keep employees informed of relevant information by utilizing leadership skills. Initiate business relationships that gain customers trust and confidence so that selling and customer service can be delivered more effectively. Grow the Business 70%: Develop and review market analysis, organization of prospect funnel process, opening new accounts with follow up and follow through. Meet or exceed established metrics, color growth goals as well as other standards and expectations that may be created. Establish technical expertise pertaining to products and programs. With consideration for salon accounts, implement marketing and merchandising programs, and survey assignments to complete social marketing services to support store business. Utilize Social Media to drive business and market customer and vendor events. Create customer profile system for each major account, containing pertinent account data and facts that accurately outline marketing, sales, and merchandising strategy levels for each. Responsible for ensuring all customer service issues and questions are resolved in a timely, appropriate and effective manner. Key point of contact for customers to resolve questions, issues or disputes along with store manager in the categories of color and curl. Ensures all store opening and closing procedures are performed correctly. Maintains a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the creation of an inviting atmosphere for customers. Coordinates the Companys special promotion activities in these categories. Owns inventory accuracy with cycle counts in store, keeping shelves stocked, and monitors turn of color and curl products. Communicate with our corporate partners on emerging trends, styles and products. Utilizing purposeful and effective cold-calling techniques to generate new customers. Strictly comply with established procedures regarding the processing of returns and/or approved conversions. Timely completion of assignments and projects that may be assigned. Strictly comply with company safety procedures city, state and federal laws. Experience and Skills Required: One year retail or full service sales. Licensed cosmetologist highly preferred. Reliable transportation to effectively service designated store and market. Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred. Strong Microsoft Office, specifically Excel and PowerPoint, Oracle, and POS applications. Comprehensive knowledge of computers, mobile devices and social media platforms. Ability to travel to shows and sales meetings a minimum of 3 times a year. Ability to work in a constant state of alertness and a safe manner. Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs. May be required to work in other stores and in field at times. Strong time management and organization skills and the ability to successfully manage multiple projects at once. Ability to present a professional image and interact positively with the public. Strong written and verbal communication skills, at all levels within and outside the organization. Nature and Extent of Direct or Indirect Controls Exercised: Task Level High. Departmental/Division Level High. Project Level High. Consultative Level High. The amount of discretion or freedom this position has: Strict Adherence to Guidelines. Interprets and Adapts Guidelines. Develops and Implements Guidelines. Working Conditions /Physical Requirements: The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. Driving. Sitting. Standing and Walking. Bending and Twisting neck. Bending waist (forward or sideways). Climb and Balance. Stoop and Kneel. Squatting (crouch or sit on ones heels). Reaching with Hands and Arms. Lifting up to 25 lbs.
    $27k-36k yearly est. 60d+ ago
Verizon Sales Associate
TCC, Verizon Authorized Retailer
Minnetonka, MN
$60k yearly
Job Highlights
  • Minnetonka, MN
  • Full Time
  • Junior Level
  • Offers Benefits
  • High School Diploma Required
Job Description
TCC, Verizon Authorized Retailer - Sales Associate At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities.

How do we make our customers better?

Our Sales Associates utilize their passion, high energy, and knowledge to provide a unique sales experience that meets the need of our customers in the ever-changing world of wireless.

How do we make our communities better?

Our Sales Associates support their local communities through the TCC Gives program. In support of this initiative, TCC gives 16 paid volunteer hours/year, the opportunity to submit grant request up to $10,000/quarter, and the opportunity to get involved in company supported quarterly community initiatives including: School Rocks Backpack Giveaway, Teachers Rock, Rescues Rock (pet adoption), and Rock the Pantry (food drive).

How do we make our employees better?

We create a culture that inspires and motivates our Sales Associates to not only reach their performance goals, but to exceed expectations. Performance and growth are important, but more than that we embrace and celebrate our differences. At TCC, equity, diversity, and inclusion are not just words. They are our guiding principles as we build our teams, cultivate leaders, and create a work environment that reflects the customers and communities in which we live and serve.

TCC is a top Verizon Authorized Retailer with locations nationwide. We have been named the Verizon Agent of the Year, Glassdoor Best Place to Work, and a Top Workplace USA.

Benefits

  • Average Salary: $60,000 per year
  • Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing
  • Hourly Guaranteed Pay
  • Same Day Pay Options
  • Career Development
  • Paid Time Off
  • Paid Community Time
  • Paid Employee Matter Day
  • Generous Community Grant Opportunities
  • Medical, Dental, Vision
  • 401K with Company Match
  • Long-Term and Short-Term Disability
  • Critical and Accident Benefits
  • Family Related Time Off
  • Employee Assistance Program
  • Employee Referral Program
  • Verizon Wireless Discount Options
  • Rewards and Recognition


Responsibilities

  • Passionate customer advocate with the desire to assist, advise and educate our customers on wireless products and services.
  • Drive sales and customer satisfaction, with focus on the value to all customers.
  • Conduct calls to our customers who are seeking to learn more about our products and services.
  • Excellent communication skills and the ability to stay connected through Company resources.
  • Able to perform operational procedures including store opening and closing responsibilities.
  • Ambitious, self-driven individuals who are motivated by the pursuit of retail sales milestone goals.
  • Effective at balancing customer experience and performance goals.
  • Attend and complete all required training and meetings for development.
  • Engage in community giveback through volunteer events, donations, grants and more.
  • Maintain a positive attitude, engage with energy, and participate/contribute equally.


Qualifications

  • At least a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • Reliable transportation. This position requires the ability to work in multiple locations.
  • Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time.
  • Ability to lift 10 pounds as needed.
  • Ability to travel approximately 10%, based on the needs of the business.
  • Legally authorized to work in the U.S.


Equal Employment Opportunity: We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status.

Preferred Backgrounds

  • Sales - Sales Associate - Sales Consultant - Sales Representative
  • Retail - Retail Sales - Sales Manager - Account Manager


RXA

A job for which military candidates are encouraged to apply.

Other details

  • Pay Type Hourly

Learn More About Customer Service Associate Jobs

How much does a Customer Service Associate earn in Savage, MN?

The average customer service associate in Savage, MN earns between $24,000 and $40,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average Customer Service Associate Salary In Savage, MN

$31,000

What are the biggest employers of Customer Service Associates in Savage, MN?

The biggest employers of Customer Service Associates in Savage, MN are:
  1. Walgreens
  2. Savers | Value Village
  3. Goodwill Easter Seals Miami Valley
  4. Savers/Value Village
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