Customer Service Associate Jobs in Sacramento, CA

WGG Wealth Partners is a leading financial planning firm committed to providing exceptional investment solutions and superior client service. Our firm specializes in offering comprehensive financial advisory services to individuals and businesses, helping them achieve their financial goals. We are currently seeking a skilled and team-oriented individual to join our growing team as a Client Service Specialist. Job Summary - Client Service Specialist The ideal candidate will have a keen eye for detail, a passion for finance, and the ability to work collaboratively in a dynamic team environment. You will play a vital role in delivering outstanding service to our valued clients by providing client relationship and account support, resolving client issues and be the first point of contact for both prospective and existing clients. Responsibilities Respond to client inquiries including researching answer to client questions. Track prospective clients and guide through implementation process. Provide Advisor support to prepare for client meetings, including preparing any necessary forms. Prepare correspondence and financial planning deliverable letters for clients. Follow up with clients to check in, maintain and develop the client relationship and follow up regarding Advisor recommendations to client. Receive client trade instructions and work with Advisors on implementation. Process client transactions on Thompson ONE Brokerage Platform. Update client database with all client communication and activities. Qualifications Bachelor's degree or equivalent work experience. Willingness to learn and obtain FINRA Series 7 and Series 66 licenses. Prior experience working with a broker/dealer, financial advisor, mortgage, or banking industry in a customer/client support, paraplanner or related role. Strong attention to detail, organizational abilities, and time management skills. Ability to work independently and as part of a team in a fast-paced, goal-oriented environment. Compensation and Benefits Competitive compensation up to $65,000 annual and eligible for overtime. Comprehensive benefits and retirement package including medical, dental and vision insurance, 401k with profit share, vacation, and sick time. Performance based bonus opportunity. Flexibility to elect a modified 9/80 work schedule to receive every other Friday off work. Support and covered costs for licensing and continuing education towards your professional development goals. ELEVATE career advancement program: a guided pathway for individuals who are thriving in a practice support role and seek to expand their skillset and career potential. While the program primarily aims to develop new advisors, candidates will also find the skills and tools to pursue a career in management. Why Choose WGG! Reputation: For over twenty years, we have been helping clients protect their wealth. We have an established track-record of stability and success where you can apply your skills in a place you love to work and help make a difference. Growth Opportunities: We focus on the professional growth and development of every team member, creating opportunities to expand your knowledge and grow your career. Career Development and Education: In addition to nationwide trainings, we offer in-office learnings and professional development to grow your knowledge and skill base. Comradery- Work alongside a large team where you can learn from seasoned Advisor mentors and grow with a variety of professionals. Community Focused - We are passionately committed to giving back to the local community through our donations, sponsorships, event participation, and board positions with a variety of local charitable organizations. If you're looking to grow your career in financial planning and make a tangible impact within a supportive team, we encourage you to apply.

The Customer Service Specialist is responsive, accurate, and helpful. Providing top-tier localized customer service. Serving as an information hub between manufacturers, customers, service and sales team members. a positive company brand representative and exemplify the Michelli values of integrity, initiative, teamwork, quality, leadership, accountability Performs general clerical and administration activities to support the overall operations of the company. Responsibilities Greet walk-in customers with a warm and positive attitude. Answer all incoming office calls and direct the calls to the appropriate department or person. Monitor incoming office emails General clerical activities Support sales and service field employees with administrative tasks Create vendor Purchase Orders for product sales from CRM Order Fulfillment Instructions (OFIs) Create and maintain the order book for product sales Generate invoices for all product sales and service orders, including all applicable fees Call customers to collect outstanding accounts receivable Invoice all work in a timely manner, in the period the work was completed Ensure company adherence to profit margin expectations Support new customer setup and credit application process Organize and maintain file system and other records Maintain internal documents to facilitate business processes For service and sales calls, gather information necessary to generate the orders. Compose and type routine correspondence. Organize and maintain file system and other records. Prepare outgoing mail and correspondence, including email and faxes. Attend training sessions as necessary relating to the job. Willing to assist other co-workers when available or time permits. If applicable: dispatch technicians and create work orders from incoming service calls Ship and receive equipment Skills Previous experience in customer support or call center environments is preferred. Proficient in data entry with attention to detail for accurate record keeping. Able to meet deadlines. Excellent verbal and written communication skills to convey information clearly. Ability to type efficiently while engaging with customers on calls or chats. Strong problem-solving skills to handle challenging situations effectively. A positive attitude and willingness to learn in a fast-paced environment.

Part-Time Admin/Customer Service Representative We are seeking a detail-oriented Part-Time Admin/Customer Service Representative to join a wonderful client in Citrus Heights! In this role, you will provide administrative support and deliver excellent customer service. Responsibilities: Answering calls and emails, managing schedules, maintaining records, and assisting with general office tasks. The ideal candidate has strong communication skills, is organized, and thrives in a fast-paced environment. Hours: Flexible, part-time schedule (3 days for 8 hours or 5 days for 5 hours) Requirements: Previous admin experience; proficiency in Microsoft Office. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

You are a customer-focused professional with strong communication skills, adept at handling inquiries, directing calls, and providing in-person assistance in a fast-paced environment. Your ability to multitask with proficiency and document cases accurately ensures smooth operations. This position pays: $21.79 - $26.63 per hour Location: Rancho Cordova, CA 95670 Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m. (on-site), one-hour lunch from 12:00 - 1:00 p.m. 6-month Contract What you will be doing: Answering and directing phone calls with professionalism Processing incoming and outgoing mail efficiently Providing front counter coverage, assisting customers in person Documenting cases accurately in the land management system, Energov Delivering high-quality customer service while multitasking in a fast-paced environment What you bring: Strong customer service experience, both over the phone and in person Ability to multitask and maintain accuracy under pressure Proficiency in data entry and case documentation systems Excellent organizational and communication skills Business casual professionalism in a team-oriented setting To learn more about the workplace culture and the position, please apply! For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can't wait to work with you. We are Nelson Connects, and our purpose is your success.

WHO IS WILSON DANIELS? Founded in 1978, Wilson Daniels is a fully integrated, family-owned marketing and sales company representing a highly selective portfolio of the world's most distinctive wines. Wilson Daniels continues to pursue and elevate the standards of excellence set by founders Win Wilson and Jack Daniels through developing long-term, strategic partnerships with luxury producers that possess profound respect for terroir and are benchmarks in their region. COME WORK WITH US We inspire and promote a passion for wine from the most distinguished properties and terroirs around the world through exceptional marketing, education, and brand-building. We develop mutually rewarding, long-term relationships with our employees and winery and trade partners, while striving to be globally recognized as the leader of fine wines, setting the standard for integrity, quality, and excellence. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need. ABOUT THE JOB The Sales Service Specialist for Wilson Daniels will be responsible for administrative and operational functions supporting the business objectives of the Operations Department. This position will liaise internally with members of the Operations, Marketing and Accounting teams in order to provide top-level customer service to our distributor partners around the US. This will be accomplished by processing all domestic sales orders, drop ship orders from our overseas winery partners, verifying pricing and interfacing with our third-party warehouse and logistic partners. This role will work closely with our National Sales Team providing excellent sales service, timely responsiveness and accurate information ESSENTIAL FUNCTIONS/THE DAY-TO-DAY Order Entry for all Order Types - Domestic Orders, Samples, Employee , Drop Shipment Orders Customer Service to internal and external customers Manage orders email inbox Working within ERP system, manage allocations of scarce products Provide customs documentation for drop shipments to distributors Email daily PO changes to distributors Reconcile orders with daily merge reports Work with courier services (such as UPS/Fed Ex) to communicate tracking details to internal/external customers and troubleshoot issues Order Review-push to get shipments out at year end/ month end Maintain internal department reference material, like out of stock master list Resolve price discrepancies on orders Research and resolve issues at the request of the sales team, staff, distributors, carriers, etc. Open orders before month end Send orders to AR Dept. to manually invoice Become a key participant working with PCG, Operations, and Marketing teams on sales and logistical support. *This is not intended to be a comprehensive list of the duties and responsibilities of the position and that the duties and responsibilities may change without notice. AM I THE RIGHT FIT? Not everyone can be a Sales Service Specialist. To be seriously considered for the role here is what you'll bring: Education & Experience: Bachelor's degree 1-2 years of experience with ultra-fine wine sales & marketing administration and operations preferred Skills: Ability to work in a collaborative team environment with small team of personnel working closely together. Strong ability to multi-task and maintain diverse work load consisting of numerous short and long-term objectives and projects with ability to prioritize and achieve deadlines. Extreme attention to detail in all aspects of data management and work product. Displays initiative and excels without requiring constant direct supervision. Extreme professionalism, discretion, and highly polished communication skills in all aspects of client-facing communication and service. Shows a keen interest in high-end fine wine sales & marketing and in expanding this knowledge. Facility with switching gears quickly and the ability to remain effective in splitting duties between multiple departments. Physical requirements: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Lifting and carrying: this role may involve lifting and carrying product samples, promotional materials, or demonstration equipment up to 50 lbs. *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! Expected Hourly Pay Range $24-28 p/h THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

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GROW WITH US As the largest 100% employee-owned company in the resource recovery industry, Recology has a unique workplace culture that guides how we support employees, interact with our customers, service our communities, and care for our environment. We are a team of trusted advisors and partners committed to superior customer service. We are a diverse group with a shared commitment to excellence and providing high caliber service. We are a collaborative and supportive team and looking for a motivated self-starter to join us! We encourage Recology employees to G.R.O.W. with Us professionally and personally by: * Giving Back to our communities. * Recovering Resources to achieve their best and highest use. * Owning a company that provides quality service and protects the environment. * Working Together to achieve our common vision, a world without waste. You can G.R.O.W. with Us by becoming our Customer Service Supervisor THE ROLE Oversees customer service team and applies acquired knowledge of industry, organization, services, and policies to provide efficient and courteous customer service by telephone and/or personal contact. Ensures services are provided in a courteous manner by observing customer service standards, established by management. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO: * Coordinates and oversees the work of customer service team. * Provides information about collections, rates, billing, and account status promptly and correctly. * Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Communicates with customers, peers, subordinates, supervisors and managers, and representatives from other departments or subsidiaries about current customer service standards and service options. * Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties, as appropriate. * Expedites communications and services between customers and co-workers by radio, in person, or through written communications to coordinate services, records, and account status, with minimal reliance on direct supervision. * Participates in, and may coordinate training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles hot calls; escrow; bankruptcies; delinquent accounts by telephone contact and monitors delinquent accounts to point of resolution. * Assists in preparing and reviewing accounts payable related audit requests. * Supports Accounts Payable Manager in preparation of monthly AP dashboard. * Builds and maintains effective working relationships with business partners and customers. * Sets, commits to, and maintains high standards for quality work and responsiveness in providing accounting and financial services. QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: * Three years of related customer service experience, including at least one year of experience as a lead or supervisor in a customer service department. * Principles of personnel training, supervision and evaluation. * Supervisory techniques, resource allocation, planning and budgeting. * Technical and professional principles, practices, laws, applications and programs in position-related area including specific customer service procedures, record-keeping practices. * Current developments and trends in areas of customer service, accounting, etc. * Computer programs, including Microsoft Office suite of applications. * High school diploma or GED required. * Bachelor's degree preferred. Skill and/or Ability to: * Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment. * Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans. * Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems. * Demonstrates ability to use computers and technology capabilities. * Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes. * Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism. * Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience. * Effectively and productively engages with others and establishes trust, credibility, and confidence. * Promotes collaboration and assists others with their initiatives and efforts. * Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do. * Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise. * Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met. RECOLOGY OFFERS: * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. RECOLOGY BENEFITS MAY INCLUDE: * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. SUPPLEMENTAL INFORMATION Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator I Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, September 3, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Position requires overseeing and covering front desk reception duties, including walk-ins, phone calls, e-mails and other forms of communication for the department. Position also involves training and oversight of student assistants providing relief coverage at the front office, as well as working in coordination with Access Coordinators, the ASL/CART Coordinator, and Director regarding scheduling and communication needs. FLSA: Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range: Anticipated hiring range at the minimum of the classification range ($3,864/month) CSU Classification Salary Range: $3,864/month - $6,072/month Best-in-class Benefits: Click here to learn more CSU Total Compensation: Click here to learn more Salary Grade/Range: 1 Recruitment Type: Regular (Probationary) Time Base: Full-Time Pay Plan: 12 months Work Hours: Monday- Friday, 8:00am- 5:00pm. This position will be working on-site in the Disability Access Center. Department Information The Disability Access Center (DAC) offers a wide range of accommodation services that ensure students with disabilities have equal access and opportunity to pursue their educational goals. Working collaboratively with students, faculty, staff, and administrators, DAC provides campus-wide consultation and serves as a primary information resource on disability-related issues to the campus community. For more information, visit: ************************************************************************************* Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Demonstrated good communication and interpersonal skills in interacting and communicating effectively with all levels of staff and external constituencies, both verbally and in writing Thorough knowledge of English grammar, punctuation, and spelling Familiar and proficient with Microsoft Word, Outlook, Excel, Power Point, Oracle (in Client Server -Windows), CMS, and other database software systems Ability to use and operate a personal computer, printer, photocopy machine, multi-line telephone, and other technology Thorough knowledge of office methods, procedures, and practices Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions Ability to work independently and prioritize and complete multiple tasks with attention to detail Ability to apply sound judgment, discretion, and initiative in addressing problems and developing practical and thorough solutions Ability to maintain confidentiality related to department and student records according to applicable laws and regulations Ability to perform standard arithmetic functions of a transactional nature, including tracking and comparing data Demonstrated competence in effectively presenting standard information in writing Ability to follow instructions and ask questions when needed Ability and/or interest in working with individuals with disabilities Ability to train, provide lead work direction and monitor student assistant receptionist Commitment to maintaining a welcoming and inclusive work environment with diverse Preferred Qualifications Experience working in a fast-paced student services office setting Documents Needed to Apply Resume Cover Letter About Sacramento State Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California's capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety. As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit *********************************************************************************************************** The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit ********************************************************************************************************* Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at *************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing **************. Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

TITLE: DEPOSIT ACCOUNT SERVICING DOMAIN EXPERT STATUS: NON-EXEMPT REPORTS TO: SR MGR - DEPOSIT ACCOUNT SERVICING DEPARTMENT: DEPOSIT ACCOUNT SERVICING PAY RANGE: $27.56 - $30.00 HOURLY GENERAL DESCRIPTION: As a Deposit Account Servicing Domain expert, you will play a crucial role in driving the department's project success from inception to completion. You will define project objectives, processes, policies, and procedures, ensuring everything runs smoothly. Your role will involve close collaboration with leadership, project teams, and internal teams, providing essential support through the creation, testing, and rollout of deliverables. The ability to seamlessly collaborate, communicate effectively, and manage your time will be crucial in enhancing project workflows, coordinating independently while ensuring all stakeholders are informed and aligned. This is an exciting opportunity to make a significant impact and contribute to our mission of excellence. TASKS, DUTIES, FUNCTIONS: Responsible for ensuring service excellence to all credit union staff, external business partners, and members of the Golden 1 Credit Union by continually reinforcing our Mission, Vision, and Core Values. Prepare the business unit for projects by creating detailed requirements, testing scenarios, and validating results. Provides extremely high-level subject matter expertise, advanced technical knowledge and analysis of specialized applications and operational environments that require exceptional knowledge of the subject matter for effective implementation. Extensive experience in deposit account servicing, depth of knowledge in financial institutions. Communicate concisely to convey relevant project information to various stakeholders, varying the approach given the audience, and ensuring technical concepts are explained in an easy-to-understand manner. Possess strong problem-solving skills, handling unforeseen obstacles. Perform User Acceptance Testing. Maintain comprehensive project documentation, including test scripts, project outcomes, and employee reference guides, ensuring all details are accurately recorded for future use and training. Identify challenges in complicated areas and create solutions ensuring projects are on track. Propose and implement innovative solutions to streamline processes, increase efficiency, and enhance overall deposit account servicing experience. Generate functional area strategies for enhanced operations in a cross-functional area throughout the organization. Stay informed about industry trends and advancements in deposit servicing and member support to further support a digital first mentality. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance. Must pass all regulatory and compliance courses and apply knowledge to tasks. Support a positive teamwork environment, which encourages team commitment to corporate, division, and departmental goals. Oversee process documentation, ensuring project details, program changes, and content on changes are available. Perform training, document procedures, support, workflow coordination and guidance. Provide additional support throughout the department and perform other tasks and duties as needed. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to assist staff, members, and third parties. Must possess sufficient manual dexterity to skillfully operate laptop, and other standard office equipment, such as financial calculators, cellphone, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels of staff. EXTERNAL: Members, Vendors, and 3 rd Parties. QUALIFICATIONS: EDUCATION: Successful completion of High School curriculum and / or equivalent work experience. Associate degree, desired. EXPERIENCE: 4 or more years at a financial institution performing customer service and deposit servicing. In-depth knowledge of deposit products, all specialty account types, regulations, and industry best practices. Knowledge of advanced deposit and maintenance servicing, legal document processing, quality control and compliance monitoring experience. Strong analytical and problem-solving skills. KNOWLEDGE/SKILLS: Previous experience in customer service, financial institution experience required, leadership experience desired. Familiarity with program or project management is a plus. Experience in deposit account products, specifically deposit account servicing experience. Extensive knowledge of California regulations pertaining to Privacy Act, escheatment/dormant accounts, legal order processing, tax filing and reporting, back-up withholding and W-8 BEN requirements and/or b-notice processes, required. Knowledge of SBO processes, Safe Deposit Box, and records management. Excellent oral and written communication skills. Ability to multitask Excellent organization skills. Possess and use sound judgment. Accuracy is a must. Working knowledge and ability to use Microsoft Office software and standard office equipment. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Extensive PC data entry and processing throughout the workday. May require minimal travel, local and statewide by car or public conveyance for Credit Union business. LICENSES/CERTIFICATIONS: None #LI-Hybrid THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL

ADT Is Continuing To Grow! Hiring Solutions Advisors Today. $1,500 Sign-On Bonus! Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and home automation? Then today is a good day to become an ADT Solutions Advisor. Our Custom Home Services has created a unique home security experience for high-net-worth clients and their homes. You'll be able to take advantage of our ever-expanding line of innovative home automation and smart security products and solutions, and help make homes smarter, and people safer - every day. This is your chance to join the leading security and home automation company and grow with us Interested in being a part of the growth? Keep reading. So, who's right for the job? A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Plus, strives to deliver great a customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers. Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart custom home solutions to customers while explaining our products and services in-depth and recommending the right solutions. Do you… * Get satisfaction from helping people? * Have a knack for problem solving? * Enjoy finding solutions to make people's lives easier? * Want to help protect what they value most, their loved ones, pets and prized possessions? * Enjoy closing sales and helping customers find the best solutions that fit their needs? * Have a curiosity for the newest tech? * Adapt quickly to competitive and customer needs? * Prioritize your time well? Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals. What's in it for you: * Unlimited earning potential with uncapped commissions (our top performers earn $150K+!) * $1,500 Sign-On Bonus after 30 days * Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement * Paid Time Off * Mileage compensation * Career growth opportunities * Ability to work flexible hours to accommodate our customers' needs Still not convinced? Check out videos of our professionals who make it part of their life's mission: ADT professionals Check out more about life at ADT here. Read more about ADT + Google here. Pay and Benefits Disclosure This is a 100% commission-based role. Sales advisors will receive uncapped commission plus training wage and a $1,500 sign-on bonus after 30 days. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program. We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.

At Infiniti and Mazda Roseville we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2017. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation, pay plans, benefits and a work environment built to support our team through growth. Then, this might be the place for you. Benefits Medical, Dental and Vision insurance Available Supplemental Insurance 401K with Employer Contribution Paid Vacation Paid Sick Pay Six Paid Holidays for many job categories Tenure Recognition Free Car Washes / Vacuum Free Coffee Company Picnic & Holiday Party Manufacture Recognition Programs Clean Safe Work Environment High Speed Internet / Wifi Latest Technology Helpful Supporting Staff Responsibilities Book warranty repair orders and submit claims of manufacturer warranty. Maintain receivables schedules; service contract claim submission and follow up. Work closely and effectively with team of technicians, service writers, and supervisors. Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts. Communicate with Service Advisors to define the scope of a warranty claim. Process all warranty paperwork to ensure proper documentation and to verify criteria. Arrange for parts for shipment to factory or distributor. Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor. Stays abreast of all factory recalls, announcements, and procedures. Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business. Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals. Figure out the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders. Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery. Review all returned and/or rejected warranty claims and prepare the repair orders for immediate re-submission. Maintain record of all claims submitted, returned/rejected and paid and their status. Establish and maintain a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority. Provide a weekly report to the service manager regarding claims status. Build and maintain relationships with customers, acting as a primary point of contact to better assist them. Actively listening to their needs and giving them tailored solutions. Calling customers to follow up on their experience and the dealerships and inform them of incoming surveys and encourage the customers to complete the surveys. Occasionally shuttle or valet customers to or from local locations. Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers. Other tasks may be assigned by management. Qualifications Warranty experience preferred Great customer service Attention to detail Ability to work well with others and be part of a team Proficiency Microsoft Office General accounting knowledge preferred Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

div class="col col-xs-7 description" id="job-description" pstrong Work From Anywhere/strong | strong Weekly Pay + Performance Bonuses/strong | strong Stable, Long-Term Career/strong/pp Are you looking for a strongrewarding, remote career/strong where you can help people while enjoying strongjob security, career growth, and competitive earnings?/strong Do you want to strongavoid cold calling/strong and work with strongpre-qualified clients/strong in a strongsupportive team environment?/strong/pp If so, AO Globe Life wants to hear from you!/ph3strongWhat Makes This Opportunity Different?/strong/h3p✅ strong No Cold Calling/strong - Connect with strongwarm, pre-qualified clients only!/strongbr/✅ strong100% Remote/strong - Work from home strongwith a flexible schedule./strongbr/✅ strong Weekly Pay + Bonuses/strong - Get rewarded for strongyour hard work./strongbr/✅ strong Growth on Your Terms/strong - Promotions strongbased on performance, not tenure./strongbr/✅ strong Union-Backed Stability/strong - A strongsecure, long-term career with benefits./strongbr/✅ strong Full Training amp; Support/strong - strong No experience?/strong No problem! We provide strongmentorship amp; resources/strong to help you succeed./ph3strongWhat You'll Do:/strong/h3p🔹 strong Assist Union Members/strong - Help clients strongunderstand amp; manage their benefits./strongbr/🔹 strong Provide Personalized Service/strong - Answer strongquestions amp; guide clients/strong through their options.br/🔹 strong Use Cutting-Edge Technology/strong - Work with strongdigital tools amp; CRM systems/strong for efficiency.br/🔹 strong Represent a Respected Brand/strong - Join a team that has been strongprotecting families since 1951./strong/ph3strongWho's a Great Fit?/strong/h3p✔ strong Strong Communicator/strong - Friendly, professional, and great at explaining information.br/✔ strong Customer-Focused/strong - Passionate about stronghelping others amp; solving problems./strongbr/✔ strong Tech-Savvy amp; Adaptable/strong - Comfortable using strongvirtual platforms amp; CRM tools./strongbr/✔ strong Self-Motivated amp; Organized/strong - Thrives in a strongremote, results-driven environment./strongbr/✔ strong Previous Customer Service Experience?/strong Awesome! But strongnot required-training is provided!/strong/ph3strongPerks amp; Benefits You'll Love:/strong/h3pstrongCompetitive Weekly Pay + Bonuses/strong - Earn strongfor your hard work amp; dedication./strongbr/strong Career Growth Opportunities/strong - Leadership development amp; strongfast-track promotions./strongbr/strong Full Benefits Package/strong - Includes stronghealth amp; life insurance./strongbr/strong Union-Backed Stability/strong - strongA career with security amp; long-term potential./strongbr/strong Incentive Travel Perks/strong - Earn strongpaid trips to dream destinations!/strong/ph2strongTake the Next Step - Apply Today!/strong/h2pIf you're looking for a stronghigh-growth, high-impact career/strong where you can strongearn well, grow fast, and make a difference,/strong we want to meet you!/pp📩 strong APPLY NOW/strong and start your journey toward a strongrewarding remote career!/strong/p /div

Job Details Woodcreek Oaks AMPM - Roseville, CA Part Time $17.00 - $17.00 Base+Commission/month Any RetailDescription Upbeat friendly voice, smile, move fast, and SELL SELL SELL! Build Customer Loyalty. Provide the best customer service possible to ensure a high degree of customer satisfaction. Maintain a clean and safe facility. Pay: $17/hr plus bi-weekly commission Qualifications POSSIBLE ESSENTIAL FUNCTIONS: Greeting customer with a smile, eye contact, and hello. Building customer loyalty Up selling and meeting customers needs Ending customer transaction with a "thank you, come again" Responding to emergency situations and performs all required duties as indicated in the Hazard Communications Kit and Injury/Illness Prevention Manual. Cleaning facility and equipment during shifts, including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc. using the Process Cards. Collecting payment from customers for their purchases either in the form of cash or debit transaction and encourages other purchases through up selling. Interacting positively with the public and resolves basic customer service issues within prescribed limits, using tact and sound judgment. Communicating effectively and positively both face to face and using the phone. Understand written and oral instructions. Preparing fast food for sale. As required, cooks and arranges hot foods to attractive presentation, minimizing waste and carefully following instructions and recipes. Must adhere to company standards regarding sanitation, refrigeration and cooking; Responsible for all cash, merchandising and equipment at the facility during assigned shift. As necessary, instructing customers how to use self-serve equipment. Preparing required reports to account for all funds and products sold at the facility during assigned shift. Taking inventory of items, counts ·money and balances reports in accordance with Company policy. Operating and maintaining facility equipment in a safe manner, i.e. air machines, vacuums, car wash and convenience store equipment. Stocking all shelves, including walk-ins, with merchandise. Maintaining time record each week to accurately indicate the hours personally worked. Maintaining assigned "PRIDE" areas. Scope: Within the first few weeks on the job, must be able to learn a wide range of responsibilities including safety, security, cash handling, customer service. Working Conditions: Must be able to work various shifts, weekends, extended hours, and to change work schedules on short notice. On-site supervision is generally present during the day shift. Employees will usually work alone during p.m. and early a.m. hours. Subject to temperature changes. Emphasis on cleaning and sanitation involves use of hot water, detergents, bleach, etc. Physical requirements: Must have the ability to lift at least 25 pounds. Must be able to work outside during all seasons (summer heat, winter cold and rain) Must be able to work in a fast paced environment while maintaining a high energy level. #INDCW

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

The United Firm | La Liga Defensora, APC is looking for a JR. Client Intake/Contracts for Legal Sales. In this role one is responsible for handling inbound clientele service requests, such as appointment setting, case vetting, and general questions. The JR. Client Intake/Contracts for Legal Sales is also responsible for reviewing every contract signed including but not limited to retainer and payment arrangements for all departments We help represent the Spanish speaking population, thus fluent bilingualism in Spanish is required. Responsibilities: Handle inbound phone calls, set appointments, and screen prospective clients. Track and monitor potential new client inquiries through various channels. Assist with answering customer inquiries, routing them to the proper contact or department. Accurately log client information into the software database system. Assist attorneys with administrative tasks related to opening new cases. Conduct prospective client interviews with genuine empathy and compassion. Review every contract signed, including retainer and payment arrangements. Ensure proper documentation is present for all contracts. File contracts through a systematic process. Prepare contract summaries and issue lists for attorney review if applicable. Coordinate with other departments to ensure contracts are reviewed, negotiated, and scanned. Maintain computer contract database. Qualifications: Bilingual (English/Spanish) with written and verbal proficiency. At least 2 years of experience in intake, preferably in the legal field but not required. Case management software experience is a major plus. Great interpersonal skills, patience, and proactivity. Ability to manage multiple responsibilities and prioritize tasks. Excellent customer service attitude in fast-paced environments. Excellent written and oral communication skills. Good organizational skills with the ability to multitask. ALL SALES EXPERIENCE (EVEN WITH NO LEGAL EXPERIENCE) ENCOURAGED TO APPLY. Pay Range: $18.00-$24.00/hr Here at The United Firm | La Liga Defensora, APC we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more! Come be apart of our growing firm and its opportunities for your career development. You will learn and develop alongside a team of professionals who aim to excel in the legal industry. The United Firm | La Liga Defensora, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.

Job Opportunity: Customer Service Advisor at Waterfly Express Car Wash Are you a friendly, customer-focused professional looking for an exciting opportunity in a growing industry? Waterfly Express Car Wash is hiring Customer Service Advisors to join our team! If you enjoy providing exceptional service and working in a fast-paced, team-oriented environment, we want to hear from you. Why Work with Us?Competitive Compensation and Benefits Starting pay at $18.50/hour, plus commission opportunities for membership and upsell performance. Regular raises tied to skill development and training through Waterfly University. Flexible schedules to accommodate school, family, or other commitments. Bonuses based on individual and company performance. Paid sick leave. Complimentary snacks, beverages, and occasional team lunches. Career Advancement Opportunities Comprehensive training to help you succeed and grow. Clear pathways to leadership-our management team is promoted from within. Be part of a supportive and dynamic work environment that values teamwork and excellence. Role Overview As a Customer Service Advisor, you will be the face of Waterfly Express Car Wash, providing exceptional service to our customers and ensuring a smooth and enjoyable experience. Key Responsibilities Greet customers warmly and guide them through car wash options, membership plans, and promotions. Assist customers in selecting the services that best fit their needs. Upsell membership plans and additional services to enhance the customer experience. Address customer questions or concerns in a friendly and professional manner. Maintain a clean and welcoming environment in customer areas. Support daily operations, including equipment checks and light maintenance as needed. What We're Looking ForQualifications Outstanding customer service and communication skills. Positive, professional demeanor with a focus on creating a welcoming experience. Strong sales skills or a willingness to learn and succeed in a sales-oriented role. Team player who thrives in a fast-paced environment. Reliable, detail-oriented, and capable of multitasking. Ability to work on your feet for extended periods and perform light physical tasks. Preferred but Not Required Experience in customer service, retail, or sales. Bilingual skills. Previous car wash or automotive experience is a plus. About Waterfly Express Car Wash At Waterfly Express Car Wash, we're redefining the car wash industry with cutting-edge technology, innovative services, and a focus on exceptional customer experiences. We value our team members and are committed to helping you succeed and grow in your career. Join Our Team Today! If you're ready to be part of a fun, fast-paced, and rewarding environment, apply now to become a Customer Service Advisor at Waterfly Express Car Wash. Your future starts here! View all jobs at this company

BASIC PURPOSE: Handle all telephone inquiries and reservations accurately and efficiently by answering the telephones courteously, promptly, and professionally while promoting hotel services and ensuring maximum room revenues. ESSENTIAL FUNCTIONS: 1. Answer telephone promptly and courteously. Enter guest reservations into the computer system quickly and accurately segmenting reservations into the appropriate category while using the hotel's selling strategy and knowledge of all rates, package plans and hotel services, in order to close out sale and up sell the hotel as appropriate. 2. Maintain good relations with all guests and know and implement procedures for giving special attention to VIP's & Special Club members. 3. Maintain a working knowledge of the sales and front office areas, credit policy, different room types and hotel services. 4. Monitor, sell, report closely and attempt to obtain alternate date reservations for all closed out dates by utilizing the wait list 5. Change and cancel reservations as guest request. When canceling a reservation with deposit, complete an advance deposit refund requisition. 6. Take reservations for suites, properly filling in necessary information following credit policy. Block rooms accordingly and distribute worksheet to departments involved. 7. Review group cover sheets to ensure accuracy and enter information into the computer system. 8. Report rate resistance and all problems to Director. NON-ESSENTIAL FUNCTIONS: 1. Answer letters, send brochures and information in response to guests' request. 2. Be familiar with duties of Director, Sales such as forecasting, coding, closing out and restricting dates. 3. Participate in hotel committees and task force opportunities. Knowledge and Skills: Education: A high school education or equivalent experience. Further education is desirable. Experience: Previous data entry and telephone experience is helpful. Skills and Abilities: Must possess telephone communications skills in terms of the ability to negotiate, convince, sell and influence potential hotel guests. Ability to operate a computer. No. of employees supervised: None Travel required: None Hours Required: Scheduled days and times may vary based on need.

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.