Customer Service Associate Jobs in Rockledge, FL

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Service Officer
  • Full-Time Store Associate (New Store)

    Aldi 4.3company rating

    Customer Service Associate Job 31 miles from Rockledge

    As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 32-40 hours per week Starting Wage: $18.50 per hour Wage Increases: Year 2 - $19.00| Year 3 - $19.50| Year 4 - $19.50| Year 5 - $20.50 Note: This position will train at a nearby location until the new store is open Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. • Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. • Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly • Provide exceptional customer service, assisting customers with their shopping experience • Collaborate with team members and communicate clearly to the store management team • Provide feedback to management on all products, inventory losses, scanning errors, and general issues • Participate in taking store inventory counts according to guidelines and monitoring inventory for accuracy • Adheres to cash policies and procedures to minimize losses • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights • Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store • Must be able to perform duties with or without reasonable accommodation Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI • Ability to provide prompt and courteous customer service • Ability to operate a cash register efficiently and accurately • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler • Ability to perform general cleaning duties to company standards • Ability to interpret and apply company policies and procedures • Excellent verbal and written communication skills • Ability to work both independently and within a team environment • Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner • Meet any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • Prior work experience in a retail environment preferred • A combination of education and experience providing equivalent knowledge ALDI offers competitive wages and benefits, including: 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program In addition, eligible employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
    $18.5-19.5 hourly 1d ago
  • Seasonal Customer Service Representative

    Alorica 4.1company rating

    Customer Service Associate Job 47 miles from Rockledge

    Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications for Internal Candidates Qualifications High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Regular work performed in a climate-controlled, call-center environment Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
    $23k-27k yearly est. 19d ago
  • Senior Retail Sales Associate (Full-Time)

    Autozone 4.4company rating

    Customer Service Associate Job 31 miles from Rockledge

    AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities Provides WOW! Customer Service Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains a safe working environment including PPE (Personal Protective Equipment) Maintains store appearance and merchandising standards as directed Ensures that merchandise is restocked and placed in their respective areas Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains product knowledge and current promotions through AutoZone systems and information sources Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs Utilizes OBDII to read codes from customer’s automobiles Ability to diagnose automobile problems and recommend solutions Communicates with managers regarding customer concerns and employee matters Actively engaged in developing more effective customer service skills Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations Position Requirements High School diploma or equivalent Basic knowledge of automotive parts is required Excellent communication and decision making skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits at AutoZone AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team
    $23k-28k yearly est. 8d ago
  • Customer Account Representative

    Vaco 3.2company rating

    Customer Service Associate Job 31 miles from Rockledge

    The Customer Account Representative will be the point of contact for his/her assigned outside Sales Representatives and corresponding customer portfolio. Primary responsibilities include: Process the customers' purchase orders and all related requests according to policy and procedure o Ensures that all transactions meet acceptable profit requirements and shipment deadlines and audits orders for accuracy prior to releasing o Provides proper documentation and certifications related to the transactions o Maintains all customer specific information within the operating system Monitors order progression across multiple departments o Utilizes company systems and reports to accurately monitor progression of orders through the system o Release orders in advance to reduce cost and prevent error. o Follows set guidelines in submitting accurate and complete requests or paperwork to other departments by appropriate deadlines o Submits sales orders for timely invoicing o Have basic knowledge of all other departments' duties to properly field customer inquiries and satisfy requests. Works in conjunction with the Sales Representative to maintain customer pricing quotes so that customers are invoiced correctly at time of shipment to avoid post billing Sales Order Adjustments Effectively communicates order status to customers, including but not limited to backorder information, blanket order status, and future order confirmations Process Return Goods Authorizations, Corrective Action Requests and Sales Order Adjustments as needed Assists in all proactive duties aimed at executing soft sales, managing targets and maintaining current accounts. o Completes tasks based on priority level Contributes to the group's success by assisting with coverage during absences or offering assistance to others during slow workload periods. Actively problem solves by seeking better alternatives for performing assigned tasks by making rational assessments of options and reaching logical and accurate conclusions from available information Stays up-to-date on developments related to the company, profession, resources, and technology
    $27k-38k yearly est. 10d ago
  • Customer Service Specialist

    Vaxcare 4.1company rating

    Customer Service Associate Job 31 miles from Rockledge

    • If you enjoy stale, bureaucratic organizations whose IT and product evolution cycle follows the timing of Haley comet's orbit, then this job is not for you. • If you enjoy endless routine of the same mundane tasks, then this job is not for you. • If you enjoy being a part of America's healthcare cost problem versus its solution, then this job is not for you. VaxCare is a fast-growing and innovative technology company that is forever changing the way physicians manage vaccines. Customer Service Specialists are the glue between our service and our customers. We offer exceptional support to our customers, working on the front lines to train, help, and advocate for them via email, telephone, and webinar while deriving insights into how to design our service to better meet their needs. We are the communication bridge leading our customers to higher profitability and efficiency by using our technology. Are you ready to be the sounding board for our customers and to turn today's opportunities into a better tomorrow? If you're ready for these challenges this could be a great fit for you. QUALITIES NEEDED: • Critical thinking and problem-solving skills to face new challenges head-on • Energy to foster relationships with customers to help make them feel taken care of • Verbal, written, and presentation skills to communicate effectively • Exceptional organizational skills to keep the facts straight • Intellectual curiosity to ask the questions that improve our service • Resourcefulness to work with other departments to get things done • Knowledge of general IT solutions to confidently answer the questions our customers ask • Diligence to meet deadlines • Previous Call Center experience preferred
    $27k-35k yearly est. 18d ago
  • Bilingual Customer Service Representative

    MSH 4.1company rating

    Customer Service Associate Job 31 miles from Rockledge

    The ideal candidate loves talking to people and proactively solving issues. This role requires prompt and courteous responses to customer inquiries and requests, ensuring their needs are met with professionalism and efficiency. A strong attention to detail and follow-through is essential to guarantee tasks are completed thoroughly. Additionally, the Customer & Business Support Specialist must possess effective problem-solving skills to generate accurate and timely reports that support business operations, consistently maintaining precision and reliability in all responsibilities. Responsibilities Display a positive attitude and willingness to work with others and assist our customers. Answer calls and emails addressing customer inquiries, account issues and general information. Provide an exceptional experience to every customer, every time. Manage account activations, updates, and cancellations, ensuring contract validity, making adjustments as needed. Process customer portal requests, ensuring timely communication with the customer, sales, and operations. Support pricing and contract adjustments, ensuring accurate records and proper rate changes. Assist with invoice reconciliation, ensuring proper billing based on receipts and contractual terms. Create and maintain credit hold reports for various customer types, ensuring accurate communication with sales and management. Other duties as assigned. Qualifications High School Diploma or General Education Development (GED) Diploma. Two (2) years of customer service experience. Able to type forty-five (45) words per minute. Ability to work independently and in a team environment. Excellent verbal (telephone) and written communication skills. Strong customer service skills. Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Attention to detail and strong organizational skills. Effective research skills including the ability to analyze information and make determinations in accordance with company procedures. Highly motivated self-starter with the ability to multi-task and complete tasks. Employee Expectations: Regular in-office attendance, Monday - Friday; 8:00 AM to 5:00 PM. Must be able to work at a desk and on the phone for long periods of time. Uphold and exemplify core values of Safety & Environment: Honesty, Integrity, Respect, Compassion, Reliability, Quality Service, and Innovation in all aspects of work.
    $26k-35k yearly est. 3d ago
  • Customer Service Specialist

    WCO Academy

    Customer Service Associate Job 31 miles from Rockledge

    Customer Service Specialist | Orlando | Full-Time | Immediate Start Are you an outgoing and driven individual with a passion for delivering exceptional customer experiences? Do you have a competitive streak and love setting and smashing goals? If you have a growth mindset and thrive in a dynamic environment, we want you on our team! Role Overview: As a Customer Service Specialist, you will be the face of our client's brands, engaging with customers, providing tailored solutions, and ensuring every interaction is positive and memorable. You'll play a key role in driving customer satisfaction while developing valuable skills in communication, problem-solving, and sales. Key Responsibilities: Engage with customers in a professional and friendly manner. Provide expert advice on products and services tailored to customer needs. Hit and exceed individual and team performance targets. Handle customer inquiries, resolve concerns, and create positive experiences. Stay up to date with product knowledge and industry trends. Contribute to a high-energy, collaborative, and goal-oriented team culture. What We're Looking For: A confident, outgoing personality with strong communication skills. A competitive mindset with a drive to succeed and grow. A problem-solver who thrives under pressure. A team player who loves collaborating and celebrating wins. Previous experience in customer service or sales is a plus but not required! Why Join Us? Competitive weekly earnings with performance-based incentives. Immediate start with full-time opportunities and career growth potential. Supportive team environment that values ambition and hard work. Ongoing training and development to help you excel in your role. Next Steps: Ready to take on a role where you can grow, challenge yourself, and make an impact? Apply now! Successful candidates will be contacted within 24-48 hours to schedule a screening call.
    $25k-34k yearly est. 7d ago
  • Bilingual Customer Service Representative

    ICX Group

    Customer Service Associate Job 31 miles from Rockledge

    Maintain a positive and cooperative attitude when working with colleagues and assisting customers. Respond to customer inquiries via phone and email, addressing account-related concerns and providing general company information. Deliver exceptional service to each customer on every interaction, ensuring satisfaction. Oversee account activations, updates, and cancellations, ensuring all contracts remain valid and making necessary adjustments. Handle customer portal requests, ensuring timely communication with customers, the sales team, and operations. Support adjustments to pricing and contracts, maintaining accurate records and ensuring correct rate changes. Assist with invoice reconciliation, ensuring that billing aligns with receipts and contract terms. Create and manage credit hold reports for various customer categories, ensuring clear communication with the sales team and management.
    $24k-32k yearly est. 15d ago
  • Customer Service Representative

    Overseas Organix, LLC

    Customer Service Associate Job 18 miles from Rockledge

    OVERSEAS ORGANIX Melbourne FL/ Palm Bay FL Full-time At Overseas Organix, we are dedicated to providing the highest quality Kratom products to our customers. Our mission is to deliver exceptional service and ensure customer satisfaction with every order. We are currently seeking a motivated and empathetic Customer Service Representative to join our team and help us maintain our high standards of service. Position Overview; As a Customer Service Representative, you will play a vital role in ensuring our customers' needs are met in a timely, professional, and courteous manner. You will be responsible for answering calls, responding to emails, and addressing various customer inquiries and concerns related to orders, products, shipping, and more. The ideal candidate will have a passion for helping people, excellent problem-solving abilities, and a calm demeanor under pressure. Key Responsibilities; - Answer incoming calls promptly and professionally, addressing customer inquiries, concerns, and issues. - Respond to customer emails with timely, accurate, and appropriate solutions. - Assist customers with order-related issues, such as tracking packages, reshipments, wholesale orders, and product inquiries. - Troubleshoot and resolve website-related issues, guiding customers through necessary steps. - Identify customer needs and offer appropriate solutions while maintaining a high level of satisfaction. - Manage customer complaints effectively, ensuring a positive outcome and building long-term relationships. - Document customer interactions, transactions, and resolutions in our customer support system. - Maintain product knowledge and stay up-to-date with company policies and procedures. - Work collaboratively with other departments to resolve complex customer issues. - Handle high-pressure situations and high-maintenance customers with professionalism and tact. Qualifications: - Minimum of 2 years of customer service experience, preferably in an e-commerce or product-based environment. - Associate's degree (A.A.) preferred, but not required. - Strong computer and technical skills, with the ability to quickly learn and adapt to new systems and software. - Excellent verbal and written communication skills. - Ability to perform well under pressure and manage multiple tasks simultaneously. - Fast problem-solving abilities and strong common sense when addressing customer issues. - Ability to handle high-maintenance customers with patience and professionalism. - Detail-oriented, organized, and dependable with a strong commitment to customer satisfaction. - Flexibility to work various shifts, including weekends, if needed. Why Join Us?; - Opportunities for growth and advancement within the company. - A positive and collaborative work environment. - The chance to be part of a passionate team dedicated to delivering high-quality Kratom products. -We take high priority in a wholesome and a family oriented business, we make personal connections and respect a high priority, and for all employees to feel as if they can depend on each other as a family. If you're looking to join a growing company and make a difference in the lives of our customers, we encourage you to apply! How to Apply: Please submit your resume to Noelle@overseasorg anix.com , please do not apply through LinkedIn, it won't be reviewed! --Please include your birthday in your resume, due to laws and regulations regarding Kratom, you must be 21+ to work here.--
    $24k-32k yearly est. 18d ago
  • Luxury Sales Associate

    24 Seven Talent 4.5company rating

    Customer Service Associate Job 31 miles from Rockledge

    Pay: $23/hr + commission We are working with a luxury retail client in the area who is looking for a Luxury Sales associate for their Vineland Outlets store. As the Sales Associate, you will be responsible for driving store sales and supporting the director on all retail operations. Sales Associate Responsibilities: Maximize every selling opportunity by suggesting key pieces, incorporating latest trends, and highlighting current promotions Establish and build relationships with clients, maintain customer database, and remain in contact with clients to retain lifetime customers Provide thorough product knowledge and answer any inquiries regarding price, features, and benefits to enhance customer engagement and maximize sales Participate in all store meetings and training sessions to ensure optimal communication is maintained Sales Associate Qualifications: Strong customer service skills Must have prior LUXURY retail experience Possess a professional and energetic demeanor' 'Work Remotely No Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Shift: 10 hour shift 8 hour shift Day shift
    $23 hourly 16d ago
  • Business Service Officer

    Morgan Stanley 4.6company rating

    Customer Service Associate Job 31 miles from Rockledge

    Business Service Officers (BSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care. The Business Service Officer (BSO) will report directly to the Complex Business Service Officer (CBSO) and is responsible for the supervision, management of Support Professionals and execution of all business and service functions within the assigned branches. Additional job responsibilities include facilitating communication and training for Service Professionals, partner with Complex Sales and Risk teams to ensure execution in all aspects of the business and further support the CBSO with delivering on service initiatives. DUTIES and RESPONSIBILITIES People Management and Communication Lead the Branch in executing the organization's strategic priorities by influencing and coaching behavioral change with a focus on consistency, quality, and compliance with Firm policies and procedures Lead, mentor, and supervise a team of Support and Service Professionals Promote cross-training, learning, development and recognition of Service and Support Professionals within the Complex Facilitate the interviewing, selection and onboarding of new hires, including newly recruited Financial Advisors and their Support Professionals Partner with CBSO and Human Resources regarding all aspects of people management, including annual performance reviews, performance management and conflict resolution Maintain strong relationships with key partners within the Branch, Complex, Region and Home Office including participation in team meetings, regional and national calls Consistently conduct Support Professional one-on-one meetings for coaching opportunities, career goal setting, job related activities, firm opportunities and team building; this includes meeting with Advisor teams to address service needs Manage and oversee Support Professionals coverage for Financial Advisors in the Branch Identify Support Professional recognition opportunities within the complex through sharing of best practices, success stories and achievements Promote a branch culture that's consistent with the Firm's core values, including championing diversity and inclusion Operational Oversight Manages travel and entertainment expenses for Advisors as well as other firm programs to manage budget tracking and forecasting with adherence to Firm policies Facilitate and manage resolution of client inquiries/requests Participate in national calls to lean about new platform changes, policy and procedure updates, share best practices and learn about other timely updates Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies Additional operational oversight may be required Administer other duties as delegates by the Complex Business Service Officer EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS Education and/or Experience Bachelor's degree required or equivalent education Previous industry experience Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65) Other licenses as required for the role or by management Knowledge/Skills Effective written and verbal communication skills Strong attention to detail Ability to prioritize and resolve complex needs and escalate as necessary Ability to identify issues and trends in order to anticipate change and provide comprehensive solutions and remedies Evidence of strong leadership and talent development capabilities Previous supervisory experience preferred Exceptional organizational and time management skills Exceptional conflict resolution skills Ability to manage relationships, motivate and lead groups of people at various levels throughout the Complex Knowledge of Firm's Risk & Compliance policies Ability to think strategically Reports to Complex Business Service Officer Direct reports: Support Professionals WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $98k-132k yearly est. 10d ago
  • Customer Service Representative

    Black Book Global

    Customer Service Associate Job 31 miles from Rockledge

    Join Our Team as a Customer Service Representative and Make a Difference! Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!
    $24k-32k yearly est. 7d ago
  • Finance & Sales Associate

    CMAC Partners 3.9company rating

    Customer Service Associate Job 42 miles from Rockledge

    To complete your application, read this posting carefully and complete the next steps. Financing Real Estate for Independent Physician Groups This opportunity may be right for you, IF YOU: Enjoy competition and have a burning desire to win Have smarts (street and book) Are adept at interfacing with and developing emerging AI solutions Enjoy working in a fast-paced team environment Possess exceptional interpersonal skills Have earned a Bachelor's degree from a four-year college or university Can work efficiently in Microsoft Excel and PowerPoint About CMAC Partners: A one-of-a-kind real estate and financial services company working exclusively on behalf of independent physician groups across the country. The CMAC team is comprised of innovative, energetic, and highly competitive individuals team focused on structuring debt, equity, and real estate advisory solutions for our medical clients. Based in downtown Winter Park, Florida outside of Orlando, CMAC serves medical practices in 40 states and continues to grow several business lines to support the needs of its clients. If you are looking to join an organization that will recognize your contributions and provide great visibility into how small, growing businesses operate, keep reading. About the Role: Support the business development and banking teams in every facet of their responsibilities with a shifting focus dependent upon the then-current needs, developing new business versus securing and closing financing. If selected, you will undergo comprehensive training to master various financial models, identify and extract relevant data from loan proposals, create client presentations and present outcomes to the team and its clients. Success in this role requires the ability to collaborate in a fast-paced, dynamic environment and adapt to a variety of day-to-day tasks. The ideal candidate is self-motivated, detail-oriented, and driven to exceed internal performance targets. Hours: Full-time, Monday through Friday from 8:30 AM to 5:30 PM. However, because we work with physicians, many meetings are held during non-clinic hours and some travel may be required. Location: Team members are not remote and work from a single location in downtown Winter Park, Florida. Compensation: CMAC will disclose a competitive salary with the upside of a performance-based bonus with continued mutual interest following an initial interview. Next Steps: Submit an answer to the following question to **************************. The application will not be considered without this submission. 250 words max. CMAC Partners works with physician groups that own their real estate. Many large businesses don't typically own their real estate. What are some potential advantages and disadvantages of businesses owning their real estate?
    $26k-36k yearly est. 5d ago
  • Customer Relationship Specialist

    Swipe Say Easy

    Customer Service Associate Job 31 miles from Rockledge

    Enhance Connections: Customer Relationship Specialist Wanted! Are you skilled at building strong relationships and ensuring customer satisfaction? We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success. Responsibilities Develop and maintain strong relationships with key clients and customers Serve as the main point of contact for customer inquiries Identify opportunities to upsell and cross-sell products or services Coordinate with internal teams to fulfill customer needs Participate in team workshops and career development initiatives Monitor customer satisfaction and implement improvement strategies Qualifications Excellent communication and interpersonal skills Proven ability to build and maintain professional relationships Strong problem-solving and negotiation abilities Proficiency in CRM software and MS Office Suite Bachelor's degree in Business, Marketing, or related field Previous experience in customer relations or account management Benefits Career advancement and professional development programs Collaborative team environment focused on customer success Access to workshops and continuous learning opportunities Ready to make an impact as a Customer Relationship Specialist? Apply today!
    $41k-77k yearly est. 7d ago
  • Sales Cashier

    Akira/Shopakira.com

    Customer Service Associate Job 31 miles from Rockledge

    AKIRA Cashier In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner , and this belief can be reflected across all areas of the company. The Position Cashier Location The Florida Mall, Orlando, FL Overview: At AKIRA, our top priority is always our customers! Cashiers play a vital role in supporting the daily operations of our stores and wear many hats to ensure everything runs smoothly. They provide exceptional customer experiences by assisting the sales team on the floor, maintaining clean and organized fitting rooms, and efficiently returning merchandise to the sales floor after try-on sessions. At the register, our cashiers deliver an outstanding checkout experience, serving as the final impression of our brand and leaving a lasting, positive impact on every customer. Essential Functions: Sales Floor / Operations Tasks Keep the store clean, organized, and visually appealing during downtime Maintain tidy and inviting fitting rooms for customers Process and return merchandise to the sales floor after customer try-on sessions Assist with replenishing stock and organizing new apparel from shipments Support the sales team by locating and pulling merchandise for their customers Complete operational tasks as needed to support the overall team Fulfill all closing duties assigned by the Manager before clocking out Cash Registers Deliver a fast, seamless checkout process while providing an exceptional customer experience Collect and input customer information for AKIRA's loyalty program, including name, phone number, and date of birth Drive sales by suggesting add-ons and highlighting merchandise at the register Operate the cash register in accordance with company policies and procedures Ensure all company policies are followed for payment processing, discounts, returns, and current pricing Address customer questions and concerns with professionalism and care Share information on upcoming sales and events, including through cold calling when applicable Maintain an organized, clean, and efficient cash register area, including putting away merchandise after checkout Qualifications: Exceptional cash handling abilities Outstanding customer service skills Honest, dependable, and trustworthy Flexible availability to meet the needs of the store Skilled at multitasking with a strong sense of urgency Physical Requirements: Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
    $23k-35k yearly est. 19d ago
  • Full-Time, Sales Associate, Penhaligon's, Disney

    Puig

    Customer Service Associate Job 31 miles from Rockledge

    The Opportunity: Step into a world of whimsy, heritage, and luxury at Penhaligon's Boutique in Epcot, Disney. We are seeking an enthusiastic and engaging Sales Associate who is passionate about fine fragrances and creating unforgettable guest experiences. In this unique location, storytelling is at the heart of everything we do-transporting guests through scent and history while delivering exceptional service that captures the magic of Penhaligon's and Disney alike. About the Brand: With over 150 years of olfactory excellence, Penhaligon's has enchanted fragrance lovers with its distinctly British heritage and exquisite craftsmanship. From our storied past to our commitment to sustainability through initiatives like Reuse & Make New, we continue to follow our noses to a brighter future. Now, nestled within the immersive world of Epcot, we invite guests on a sensorial journey through time-one spritz at a time. What You'll Get to Do: Welcome and engage with guests in true Disney fashion, creating a memorable and immersive experience while introducing them to the world of Penhaligon's Become a brand storyteller, sharing the rich history, heritage, and craftsmanship behind our fragrances in an engaging and theatrical way that delights visitors of all ages Tailor fragrance recommendations to each guest, helping them find the perfect scent based on their preferences, personality, or even their favorite Disney moment Drive sales by creating a personalized and enchanting shopping experience, while meeting or exceeding store targets Maintain an elegantly presented boutique, ensuring displays are inviting and aligned with Penhaligon's standards Assist with inventory management, stock replenishment, and merchandising to ensure a seamless guest experience Collaborate with your fellow team members to cultivate a warm, welcoming, and whimsical atmosphere that blends Penhaligon's British elegance with the wonder of Disney We'd Love to Meet You if You Have: Previous retail experience, ideally in luxury, fragrance, or hospitality A passion for storytelling, guest interaction, and creating magical experiences Strong communication skills with the ability to engage guests from around the world in a charming and theatrical manner A proactive, guest-first approach with a focus on delivering exceptional service and achieving sales goals Flexibility to work in a dynamic, fast-paced environment, including weekends and holidays A team-oriented mindset with a positive and outgoing personality EEOC: Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. Diversity, Equity, and Inclusion Commitment: At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world. About Puig: Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation. Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon's, Byredo, Dr. Barbara Sturm, and L'Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garcons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries. At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.
    $23k-35k yearly est. 17d ago
  • Wedding Venue Sales Associate

    Ever After Farms

    Customer Service Associate Job 27 miles from Rockledge

    Ever After Farms is a collection of Florida's premier wedding venues and u-pick farms located across the state. From Blueberry and Peach Farms to a Citrus Grove, Grape Vineyard, Flower Farm, Horse and Cattle Ranches, and Tropical Fruit Grove, our diverse locations offer unforgettable experiences. Whether guests are picking fruits, attending events, or celebrating weddings, Ever After Farms ensures memorable moments. Role Description This is a full-time on-site role for a Wedding Venue Sales Associate at Ever After Farms located in Homestead, FL. The Sales Associate will be responsible for promoting and selling wedding venue packages, conducting site tours, assisting with event planning, and providing exceptional customer service to couples and vendors. Qualifications Sales and Customer Service skills Event Planning and Coordination experience is a plus but not required Excellent Communication and Interpersonal skills Organizational and Time Management skills Attention to Detail and Problem-Solving abilities Ability to work effectively in a team environment Knowledge of the wedding industry is a plus Bachelor's degree in Hospitality Management, Marketing, or related field is preferred Must speak both English and Spanish fluently
    $23k-35k yearly est. 17d ago
  • Part-time Luxury Retail Sales Associate

    Longchamp 4.7company rating

    Customer Service Associate Job 31 miles from Rockledge

    Part-time Luxury Retail Sales and Stock Associate La Maison Longchamp: Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp's team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, “la Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development. Position: Luxury Retail Sales Associate, Part-time Great opportunity to join our Luxury Brand! We are looking for a talented Luxury Retail Sales Associate to join our Longchamp Orlando Vineland Premium Outlets location. This is an hourly base + bonus position. Our Retail Sales Associates don't just greet and service our customers, they are relied upon to create an experience and generate and drive sales through a book of business that they manage and develop. Responsibilities: Generate and maximize sales through effective client persuasion. Maintain extensive knowledge of products and merchandise care. Stay updated on new items, customer service guidelines, and store policies. Develop and manage client books to foster long-term relationships. Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention. Gift wrap and bag items for customers. Assist with mailings, answer phones, and process phone orders. Contribute to floor moves, merchandising, and display efforts. Support processing and replenishing of merchandise. Tag merchandise as needed, not limited to sales periods. Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping. Keep all stock merchandise organized by style, size and color. Maintain cleanliness according to company standards. Receive and process merchandise upon delivery by opening the boxes, sorting and placing merchandise in appropriate assigned areas and coordinates with Store Management and staff the items immediately needed on display. Prepare packages for external shipment using UPS/FedEx computer systems for shipment. Assist with pulling orders and sets up, counts, ships and prepares boxes/cartons for shipping. Ensure completion of shipments, transfers, damages and donations in a timely manner. Ensure replenishment of merchandise and of miscellaneous items is done daily and accurately. Complies with safety and loss prevention policies set by Company standards. Key Tasks: On a day-to-day basis, your various tasks involve: Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers. Works on special projects as necessary. Any other duties as assigned by management. Qualifications: High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education. Three plus years of high-end retail, boutique, or sales experience. Proficient in inventory management, customer sales, and merchandising. Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports. Proficient in UPS System for shipment preparation and processing. Familiar with Microsoft Excel, Outlook, and Word for basic office tasks. Longchamp USA is committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and respected. We believe that a diverse team drives innovation and enhances our ability to serve our clients and communities effectively. We encourage individuals from all backgrounds, including but not limited to race, ethnicity, gender, sexual orientation, disability, age, and veteran status, to apply. We are an equal-opportunity employer and welcome applications from all qualified candidates.
    $24k-35k yearly est. 16d ago
  • Full Time Sales Associate

    AG Jeans 3.5company rating

    Customer Service Associate Job 31 miles from Rockledge

    *Please attach resume* AG Jeans is seeking a Full Time Sales Associate for the Orlando Vineland Premium Outlets retail location. The Sales Associate is responsible for supporting sales performance, operations, visual merchandising along with ensuring that a superior customer experience is delivered. The Sales Associate consistently focuses on being effective and efficient while supporting the brand. This position will report to the Store Manager. Responsibilities: Sales & Profitability: Continually drive sales performance at store, by meeting or exceeding topline sales goals Place an emphasis on driving and understanding all store metrics and KPIs (Key Performance Indicators) Seek efficiency with controllable operational expenses (shipping, supplies, etc.) Operations: Ensure all company policies and procedures are adhered to including loss prevention measures Responsible for all in store company assets including merchandise inventory, monetary assets, information and furniture/equipment Support assignments related to inventory including but not limited to transfers, markdowns, style reconciliation and receiving stock Support the operations team as necessary Visuals: Support the execution of all visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content) as directed by store manager Maintain impeccable visual standards for all product in store, both on the sales floor and back of house Customer Service: Ensure that a superior customer experience is delivered to every guest that encounters our brand, store and store team Support and grow the clienteling program to meet or exceed company objectives Additional Responsibilities: Partner with peer stores and next level management to achieve company objectives Responsibilities may change as deemed necessary in order to support brand initiatives Requirements: A genuine interest in the fashion industry Knowledge of retail POS systems Proficiency in Microsoft Office Suite (Outlook, Word, Excel) Sound understating of retail math and retail specific key performance indicators Excellent communication skills Minimum 1 year sales experience, preferably in luxury or contemporary apparel & accessories College education preferred Some lifting required (up to approximately 25lbs) Ability to climb ladders Ability to work daytime, evenings and weekends Travel (approximately 10%) Benefits: 3% Commission, Generous Clothing Allowance and Discount
    $21k-29k yearly est. 16d ago
  • Customer Service Reprehensive

    Vaco 3.2company rating

    Customer Service Associate Job 31 miles from Rockledge

    We are seeking a dynamic and highly energetic individual to join our team in providing exceptional customer service. As a Customer Service Representative, you will play a vital role in ensuring patients have a positive experience while addressing their concerns and handling their accounts efficiently. If you are passionate about helping others, possess strong problem-solving abilities, and are eager to make a meaningful impact, this is the perfect role for you! The position involves high-volume data entry: entering correspondence received via email, mail, or web inquiry into our complaint handling system, notating accounts Routing correspondence to appropriate departments, and responding to basic emails. We are looking for individuals who are detail oriented, quick with learning new computer systems, task-oriented, and who have strong reading comprehension skills.
    $22k-27k yearly est. 5d ago

Learn More About Customer Service Associate Jobs

How much does a Customer Service Associate earn in Rockledge, FL?

The average customer service associate in Rockledge, FL earns between $20,000 and $37,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average Customer Service Associate Salary In Rockledge, FL

$27,000

What are the biggest employers of Customer Service Associates in Rockledge, FL?

The biggest employers of Customer Service Associates in Rockledge, FL are:
  1. Walgreens
  2. Southeastern Grocers
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