Customer Service Associate Jobs in Millcreek, PA

Join Our Growing Team as a Commercial Lines Account Manager! We are expanding and looking for a skilled Commercial Lines Account Manager to join us full-time. The ideal candidate will hold a current Property & Casualty (P&C) Insurance license and have at least 2 years of experience specializing in Commercial Accounts. Responsibilities: Service/Manage a Designated Book of Business: Analyze client needs, answer questions regarding coverage and billing, advise clients on leveraging products/services based on their unique needs, and obtain necessary information and documentation from new and existing clients. Provide Technical Support and Collaboration: Work closely with producers to assist clients and achieve the agency's strategic business goals. Maintain Relationships with Carrier Underwriters: Obtain quotes, endorsements, and other necessary documentation. Produce Relevant Documentation: Create binders, certificates, policies, endorsements, ID cards, and other related items. Prepare Proposals: Develop renewal and new business proposals. Assist with Claims: Help clients submit first reports of claims and follow up on claim status, keeping clients informed throughout the process. Requirements Required Skills Proficiency in MS Office: Expertise in Word, Excel, Outlook, and PowerPoint. Adaptability: Ability to learn and utilize other software programs as needed. Customer Service Excellence: Strong people skills with a passion for providing exceptional service. Communication Skills: Professional verbal and written communication abilities. Decision Making and Analytical Thinking: Independent decision-making skills and strong analytical thinking. Time Management: Excellent time-management and prioritization skills, with a high level of accuracy and attention to detail. Follow-Up: Task-oriented follow-up skills. Qualifications: Current P&C Insurance License: Specializing in Commercial Accounts. Experience: Over 2 years of proven experience in P&C insurance sales and service. Product Knowledge: In-depth understanding of commercial insurance products and markets. Technical Expertise: Comprehensive technical knowledge of various insurance forms and risk alternatives. Procedural Knowledge: Familiarity with insurance rating and underwriting procedures. About Loesel-Schaaf: Loesel-Schaaf Insurance Agency, Inc. is an independent, multi-line insurance agency committed to understanding our clients' needs. We leverage cutting-edge strategies and continuously adapt our product and service portfolio to meet evolving market demands, ensuring we deliver value and uphold our promises. With nearly 100 years of service to local, regional, and national clients, we pride ourselves on our long-standing employee tenure, with many team members having 15, 20, and even 25+ years with us. Our work culture fosters teamwork and a family-like atmosphere. Benefits: Medical, Dental, Vision, Life, and Disability Insurance Employee Assistance Program (EAP) Flexible Spending Account (FSA) Voluntary Coverages Participation in our fully-funded retirement program OTHER RELEVANT REMARKS: This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion. Salary Description Starting at $43,000

Are you looking for a new opportunity with career development/training, the ability to work in a collaborative team environment, and a great work/life balance? Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One position is available. The qualified candidate will work in the Meadville, PA branch location. The hours of operation are typically Monday through Friday from 8 a.m. to 4:30 p.m. This is a full-time office position. Position Description: In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling general account inquiries. Additionally, you will perform a wide variety of clerical and office duties including supporting the local branch. Areas of Responsibilities include, but are not limited to: Customer Service * Promptly and professionally handle telephone calls and visitors. * Assist callers with routine inquiries and requests. * Promptly and professionally handles telephone calls and visitors. Promotes Business Management Solutions and convenience products to members. Accounting * Process incoming payments and make deposits. * Disburse loan funds. Complete noncash forms as needed for internal adjustments and transfers to Finance. * Initiates outgoing past due notices and routine delinquency phone calls to customers. Loan Servicing * Assist in the printing and mailing of loan packages. Ensures loan documents are properly scanned in AgDocs promptly once executed. * Supports loan officers' account servicing efforts including the collection of customer financial information. Additional Administrative Duties * Prepare special reports and correspondence as required. * Assist in system maintenance to ensure accurate reporting. Education Customer service experience preferred or training/experience in the banking or finance industry. Experience Generally, 2-5+ years of related work experience is preferred. Experience working in a fast-paced environment is a plus. REQUIREMENTS * Excellent communication & interpersonal relations skills. * Moderate knowledge of software applications and proven self-starter. * Excellent organizational skills with the ability to simultaneously work on multiple projects/assignments. * Ability to initiate, organize, and prioritize work and maintain confidentiality. * Basic knowledge and ability to promote convenience products and Business Management Solutions. * Ability to work in the office during branch hours of operation (typically Monday - Friday from 8 a.m. to 4:30 p.m.) * Adaptable and flexible to a changing work environment. * Prolonged periods of sitting at a desk and working on a computer. Who are we? Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities. What can we offer you? We offer competitive compensation and benefits packages for full-time employees including: * Medical insurance with dental and vision care options * 401 (k) with significant employer matching * Paid time off, holidays, and volunteer time to support work/life balance * Tuition reimbursement and training opportunities * Student loan reimbursement * Leadership and career development opportunities * Paid maternity and bonding leave * Paid short-term disability * Fun and inclusive work environment Salary Range: $40,000 - $50,000, depending on experience. Equal Opportunity Employer including veterans and individuals with disabilities.

Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career. Job Description We have immediate openings for Customer Service Agents, Management Trainees and Inside Sales Reps. Apply now at ************************* or stop in at 2323 West 38th Street Monday through Friday 10 to 4. No Phone Calls Please! Additional Information Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k). Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506

divdivdivdivdivdivdivdiv div class="fr-view"div div class="fr-view"divdivdivdivdiv div class="fr-view"divdivdivdiv div class="fr-view"div divdiv divp /pdivdivbr/divdivdivdivp style="text-align: center;"strongspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'YOUNGSTOWN AREA GOODWILL INDUSTRIES, INC./span/strong/pp style="text-align: center;"span style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strong Comprehensive /strong/span/pp style="text-align: center;"span style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/pp style="text-align: center;"span style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strong Job Title: Customer Service Representative/strong/span/pp style="text-align: center;"span style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strong Report To: Store Manager/strong/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strong /strong/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu JOB SUMMARY/u/strong/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'The Customer Service Representative will assist customers quickly and courteously in locating and selecting merchandise and check them out properly at checkout. Customer Service Representative will have sufficient mathematical skills to run cash register. Will greet and be courteous to customers at all times, promoting strong customer service. Customer Service Representative will assist in store operations such as stocking shelves, merchandising inventory through displays, rotating stock, and keeping the store and displays neat and clean. Assist customers in removing purchases from store, when needed. Customer Service Representative will follow all store policies and procedures closely to assure the smooth, consistent operation of the store; other duties as assigned./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Customer Service Representative will be a focused and steady worker with the ability to be aware of surrounding activities for the purpose of customer service and store security. Will also alert floor supervisor to illegal customer activity. Will be able to keep busy and when task is completed, be able to recognize merchandising and maintenance needs./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Will be supportive of co-workers, patient and helpful with trainees. /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Customer Service Representatives may be crossed trained on textile sorting and houseware production./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Customer Service Representative will annually review the Corporate Responsibility Policy to ensure departmental compliance with it. Make suggestions for revisions, additions, etc./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'br//span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED/u/strong/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'High school diploma, GED or current high school student. Previous customer service and cash register experience preferred./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu HOURS WORKED/u/strong/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Part Time, up to 29 hours./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'br//span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu NUMBER OF DAYS WORKED/u/strong/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Sunday through Saturday as scheduled. Ability to work a flexible schedule is a must./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu OVERTIME HOURS/u/strong/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Generally overtime hours are not scheduled; however, overtime may be required based on the needs of the company./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'br//span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu PHYSICAL DEMANDS/u/strong/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'For the purpose of determining the frequency of an activity, please refer to the following table:/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Never: 0% (0 Min. to 6 Min.) /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Occasionally: 1 - 33% (6 Min. to 2 Hrs. 45 Min.) /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Frequently: 34 - 66% (2 Hrs. 45 Min. to 5 Hrs. 30 Min.)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Continuously: 67 - 100% (5 Hrs. 30 Min. to 8 Hrs.)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu STANDING/u/strongstrong /strong Continuously (67-100%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Surface: Tile, carpet, cement/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity: All aspects of job/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu WALKING/u/strongstrong /strong Continuously (67-100%) /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Surface: Tile, carpet, cement/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity: All aspects of job/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu SITTING/u/strongstrong /strong Occasionally (1-33%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity - Only on breaks/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu CLIMBING/u/strongstrong /strong Occasionally (1-33%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity: Merchandising inventory and handling stock, occasionally using a ladder. Preferred, but not required./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu BENDING/u/strong Occasionally (34-66%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity: Merchandising inventory and handling stock; preferred, but not required./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu STOOPING/KNEELING/u/strong Occasionally (1-33%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity: Handling stock, bagging. Preferred, but not required./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu REACHING OVERHEAD OR AT SHOULDER LEVEL/u/strong Frequently (34-66%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity: Handling stock, textile transfer/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'br//span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu TWIST AND TURN/u/strongstrong /strong Occasionally (1-33%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity: Merchandising inventory and handling stock. Preferred, but not required./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu LIFTING/u/strong Frequently (34-66%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity: Handling stock. Will be able to lift up to 50 lbs. with help. Moderate lifting required./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu CARRYING/u/strongstrong /strong Frequently (34-66%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity: Handling stock, will be able to carry up to 50 lbs. with help. Moderate carrying required./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu PUSH/PULL/u/strong Frequently (34-66%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity: Handling stock, textile rack and buggy /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu COORDINATION/u/strong Eye, Hand, Foot Continuously (67-100%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity: Performing cashier duties/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu TALKING/HEARING/SEEING/u/strong Continuously (67-100%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity: Talking and seeing are required in all aspects of job. Hearing is preferred, but not required./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu MACHINES/TOOLS/EQUIPMENT/WORK AIDS/u/strong Frequently (34-66%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Activity: Using cash register, rolling clothing racks, dolly, and buggies/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu ENVIRONMENTAL CONDITIONS/u/strong Indoors 100%/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Hazards include rolling racks, furniture, buggies, dollies./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strongu HAND COORDINATION/u/strongstrong uRIGHT/u uLEFT/u uBOTH/u uFREQUENCY/u/strong/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Major Hand X Continuously (67-100%) /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Fine Manipulation X Continuously (67-100%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Gross Manipulation X Continuously (67-100%) /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Simple Grasping X Continuously (67-100%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Power Grip X Occasionally (1-33%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Hand Twisting X Continuously (67-100%) /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Fingering X Continuously (67-100%)/span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;' /span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'In compliance with the Drug-Free Workplace Act of 1988, Youngstown Area Goodwill Industries has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug misuse poses a threat to the health and safety of Youngstown Area Goodwill Industries employees and to the security of the company's equipment and facilities. For these reasons, Youngstown Area Goodwill Industries is committed to the elimination of drug and alcohol use and misuse in the workplace./span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'br//span/ppspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'strong NOTE: This comprehensive job description is subject to supplementation or modification if the actual job functions change./strong/span/ppstrongspan style='color: rgb(0, 0, 0); font-size: 16px; font-family: "times new roman", serif;'Reasonable accommodation will be considered in determining whether an applicant is qualified to perform the essential functions of the job and its underlying physical demands./span/strong/pp style="margin: 0in 0in 7.5pt; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif; text-align: left;"span style='font-size: 16px; font-family: "times new roman", serif; color: rgb(0, 0, 0);'strong Equal Opportunity Employer/strong/spanspan style='font-size: 16px; color: rgb(0, 0, 0); font-family: "times new roman", serif;'strong /strongstrong- Race, Color, Religion, Age, Sex, National Origin, Disability Status, Genetics, Protected Veteran Status, Sexual Orientation, Gender Identity Or Expression, Or Any Other Characteristic Protected By Federal, State Or Local Laws/strong/spanspan style='font-family: "times new roman", serif; color: rgb(0, 0, 0); font-size: 16px;'./span/p/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div /div

Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we’re looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Customer Service Representative (CSR)! As a CSR, you will use your experience and skills to follow up with leads and ultimately close business. You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, building relationships, and using consultative selling when dealing with customers. Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach. RESPONSIBILITIES Sells consultatively and makes recommendations to prospects and clients using various products and Brand Standards Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email Follows up on new leads and referrals resulting from telephone, marketing, and email activity Prepares estimates and establishes/maintains estimate follow-up procedures Communicates with customers on order status and changes in the production schedule Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc. Maintains an attractive retail environment (clean, organized, and functional) Helps as needed with reports, close-out, invoices, and required paperwork Identifies and resolves customer satisfaction issues Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc. QUALIFICATIONS High school diploma or GED required At least three years in retail or inside sales with excellent customer service experience Proven record of consistently hitting/exceeding sales targets or quotas Able to perform cold calls to secure new business for the center Experience resolving customer satisfaction issues Experience working under pressure with multiple tasks/projects Proficient computer and internet skills, including Microsoft Office suite Strong verbal and written communication skills Basic math skills Strong organizational and time management skills

POSITION TITLE: Client Access Specialist - Evenings SHIFT: Tuesday - Saturday 4:00pm to 12 midnight DEPARTMENT: Access to Care REPORTS TO: Manager of Access to Care CLASSIFICATION: Regular, Full-time This position is responsible for providing 24-hour survivor support services on Cleveland Rape Crisis Center's crisis hotline, chat, and text line, as well as in-person care in hospitals and police stations. Client Access Specialists ensure all survivors and co-survivors of sexual violence and human trafficking in CRCC's service area have immediate, 24/7 access to trauma informed support, education, crisis stabilization, and follow up services. This position is also responsible for completing initial intake, scheduling, and offering resources relevant to individual need. ESSENTIAL DUTIES AND RESPONSIBILITIES Offer confidential, trauma informed services to all survivors and co-survivors contacting the crisis hotline, chat, or text Respond in-person to emergency departments, police stations, social service organizations and other safe places in Cuyahoga, Lake, Ashtabula and Geauga counties to support survivors and co-survivors Demonstrate expert-level listening and communication skills to cultivate a safe physical and emotional environment for individuals seeking services Maintain accurate and up-to-date knowledge of all services and resources, both within and outside of CRCC Facilitate communication with law enforcement, medical professionals and others on behalf of the survivor Complete initial intakes for individuals seeking CRCC advocacy, trauma therapy, or case management services Increase client access to services through the coordination of transportation or language access, if needed Submit complete and accurate documentation of all services provided Ensure service coordination through timely and effective communication with team members Participate in regular monthly team meetings EDUCATION, EXPERIENCE, LICENSES, CERTIFICATIONS Associate's degree in criminal justice, psychology, social work required 1 year of experience working on a crisis hotline or related work with survivors of trauma Valid driver's license and reliable transportation May consider an equivalent combination of education, experience, and/or training to meet the essential functions of the position Ability to communicate with clients verbally and in writing in English Bilingual English/Spanish (e.g. ability to read/explain forms to clients in their primary language) highly preferred SCHEDULE/LOCATION In order to meet the needs of survivors of sexual violence and CRCC, this position requires work to be performed at any of CRCC locations and at locations within the community when needed Work is typically performed primarily remote, but in person as needed/requested Typical schedule is initially determined upon placement into the position but is subject to change due to CRCC needs; overtime may be required (e.g. remain with survivors at a hospital/police department call until call is complete) Position schedule: Tuesday - Saturday 4:00 pm to 12:00 am/midnight, performed primarily remote In addition to the normal shifts, the Incumbent is required to participate in regular monthly team meetings that may be held in the evenings or on weekends This description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of CRCC. Cleveland Rape Crisis Center is dedicated to building a culturally diverse and pluralistic staff committed to teaching and working in a multicultural environment. Qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender, identity/expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Exxpress Tire 2215 Powell Ave. Erie, PA 16505 ************** Job Details: Exxpress Tire, a local tire wholesaler, wants to add a Customer Service Representative to our team. We are looking for a self-motivated Customer Service Representative who thrives in a fast-paced environment and enjoys working within a team to accomplish sales goals. As a Customer Service Representative, your primary responsibilities will be ensuring the accuracy and inventory availability for incoming web-based and phone orders, building work orders, processing payments, answering phone calls, and executing sales and productivity goals. Candidates with prior retail sales/call center experience or automotive experience are not required but are considered a plus. Compensation & Work Schedule: The Customer Service Representative position is hourly and includes variable compensation based on an established annual Gross Profit target. Base Pay: $16.00 - $20.00 / hour based on experience Variable Incentive: Monthly incentive compensation is up to 30% of base pay Normal hours are M-F 8 am - 5 pm. Must be able to work rotating Saturdays (every 4th) Dress: Business Casual Benefits: Health Insurance Dental Insurance 401K Retirement Plan with Company Match Supplemental Benefits (Accident & Critical Illness) Paid Vacations Earned Paid Sick Time Paid Holidays off (New Year's Day, Christmas, Thanksgiving, 4th of July, Memorial Day, Labor Day) Employee Discount Program off Tires & Automotive Services Responsibilities: Ensuring accuracy and inventory availability for incoming web-based and phone orders Answering incoming phone calls Tracking expected deliveries for dealers Accepting, verifying, and processing cash and credit card payments Continue to grow your knowledge of product and manufacturer' associate dealer programs Assist in communicating program progress to associate dealers Outbound calls to new and existing clients Various misc. tasks as assigned Qualifications: Excellent communication skills both on the phone and in person Great multi-tasking skills Problem-solving skills Independent worker who also contributes to team goals Ability to sit for extended periods Basic understanding of Word, Excel, and PowerPoint Ability to lift up to 50 lbs. Possess a valid driver's license About Us: Exxpress Tire is a wholesale tire distributor with five distribution centers in Buffalo, NY; Rochester, NY; Syracuse, NY; Erie, PA; and Pittsburgh, PA. Exxpress Tire has been in business since 1993 and employs more than 200 team members. Our culture revolves around our people. We value team members who demonstrate the highest integrity, are willing to accept responsibility and ask for more, and are committed to the success of our business and their personal career development. *Exxpress Tire participates in the Work Opportunity Tax Credit Program

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Full-time Description The Customer Service Representative provides efficient and accurate services to customers including, but not limited to, processing loan applications, daily transactions, delinquency management, and loan solicitations. They also profile new and existing customers to suggest and open quality loan accounts, control delinquency, and refer loan opportunities to the respective branch. Below is a list of essential job functions . Additional responsibilities may be assigned in the position. PROVIDE ENHANCED CLIENT SERVICE Recommend quality loans for approval, as measured by delinquencies and other contributory factors. Discover customer needs, develop solutions, and implement plans to meet and exceed customer goals and expectations. Follows up with existing customers to ensure satisfaction and generate potential opportunities. Actively promote and market Holiday Financial products and services within the Corporation's sales vision. Manage loan security interests of the branch through diligent efforts to perfect liens and maintain proper collateral insurance protections. FOSTER OUR CULTURE Be the source of exceptional client and employee experiences by demonstrating excellent communication skills through effective conversations and collaboration. Seek opportunities to support volunteerism in the local community. Maintain a professional and ethical image in appearance, communication, and actions. PROMOTE DIGITAL AWARENESS Accept changes and new technology to stay up to date with competitor and industry-wide solutions and standards. Explore and educate clients on alternative digital channels of delivery, products, and services. Accept and demonstrate advancements in technology and internal applications. FOCUS ON ACCURACY AND ATTENTION TO DETAIL Process consumer loan applications in accordance with established policies and procedures; gathering all necessary information, which will allow proper underwriting to occur. Handle financial transactions within the scope of daily operations. Open new loan accounts and sell products and in accordance with established policies and procedures. Manage delinquency through mail correspondence, telephone contact and follow up, and in office discussions. SEEK PROFESSIONAL DEVELOPMENT OPPORTUNITIES Actively seeks professional development (transfers suggestions into daily practice, participates well in staff meetings, adapts well to changes in processes and duties, e-learning electives). Successfully completes assigned e-learning courses. Requirements QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this job successfully, an individual must be able to perform each essential job requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively. TECHNOLOGY SKILLS: Ability to use telephone systems and possess good computer skills including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite. BENEFITS Medical, Dental, Vision & Life Insurance 401K with company match and profit-sharing program Paid Time Off & Recognized Holidays Leave policies Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet) Employee Assistance Program Employee Health & Wellness Program Special Loan and Deposit Rates Gradifi Student Loan Paydown Plan Rewards & Recognition Programs and much more! Eligibility requirements apply. Holiday Financial Services is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion ****************************************************************************************************************

We have an opening for a Customer Service Representative at our Customer Service Center in Jamestown, ND. As a company, we continue to be innovative as we modernize our energy grid, enhance customers' experiences, and work toward a cleaner energy future. This position requires good organizational, excellent written and verbal communication, and customer service skills. Should be familiar with Microsoft Word, Excel, and related computer programs. Experience in customer service, accounting, and marketing would be beneficial. Selected candidates will be required to complete a pre-interview assessment. Successful applicant will provide complete, accurate, and timely customer service and marketing service to all external and internal telephone and web customers. We offer a competitive wage and benefit package. The expected base compensation for this role is $35,000 - $48,000 annually. Actual base compensation within the identified range will vary based on factors relevant to the position. To apply, visit our careers page at ************** Applications accepted through March 21, 2025. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. About Us Shults Auto Group is one of the largest dealership groups in South Western New York and North Western Pennsylvania. Shults dealerships, Resale Centers and Express Lube and Tire Centers are located in Jamestown, Lakewood, Dunkirk, Fredonia and Olean New York. Pennsylvania Dealerships are located in Bradford and Warren. What We Offer Competitive compensation (guaranteed income plus productivity-based commissions) Paid Vacation (after 1 year of employment) Company Benefits - Medical, Dental & Vision, 401K Sales training and support that will provide you with the skills you need to be a top earner Professional work environment Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen

Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs. Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone. What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests. * Deliver a positive first impression to each guest with a warm, friendly greeting * Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently * Provide hands-on assistance under the hood as needed * Master products, services, and company knowledge How you'll succeed * Have effective interpersonal, oral communication skills * You enjoy interacting with people face-to-face * You are friendly and ready to work as part of a customer-focused team * Have an eagerness to learn and grow * You can occasionally lift up to 50 pounds * Have full mobility and the ability to work with your hands above your head * Can stand for extended periods of time and climb stairs Benefits include: * Competitive pay & flexible work schedule * On-the-job training * Paid weekly * Company provided uniforms and tools * We promote from within - a commitment we are passionate about * No late evenings * Tuition assistance program* * Paid time off and holidays* * Medical, dental, vision, and 401(k) savings plans* * Terms and conditions apply, and benefits may differ depending on location Buffalo Lube Associates, LP is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email **************************** to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Customer Service Representative Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling Taking orders over phone and in person Dealing with customer concerns Greeting customers within 10 seconds Up selling Cash handling Keeping the customer area clean Assisting Pizza Makers with toppings and dough.

Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career. Job Description We have immediate openings for Customer Service Agents, Management Trainees and Inside Sales Reps. Apply now at ************************* or stop in at 2323 West 38th Street Monday through Friday 10 to 4. No Phone Calls Please! Additional Information Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k). Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $31,500.00 - $85,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Client Access Specialist - Afternoons SHIFT: Tuesday - Saturday 2:00pm to 10:00pm DEPARTMENT: Access to Care REPORTS TO: Manager of Access to Care CLASSIFICATION: Regular, Full-time This position is responsible for providing 24-hour survivor support services on Cleveland Rape Crisis Center's crisis hotline, chat, and text line, as well as in-person care in hospitals and police stations. Client Access Specialists ensure all survivors and co-survivors of sexual violence and human trafficking in CRCC's service area have immediate, 24/7 access to trauma informed support, education, crisis stabilization, and follow up services. This position is also responsible for completing initial intake, scheduling, and offering resources relevant to individual need. ESSENTIAL DUTIES AND RESPONSIBILITIES Offer confidential, trauma informed services to all survivors and co-survivors contacting the crisis hotline, chat, or text Respond in-person to emergency departments, police stations, social service organizations and other safe places in Cuyahoga, Lake, Ashtabula and Geauga counties to support survivors and co-survivors Demonstrate expert-level listening and communication skills to cultivate a safe physical and emotional environment for individuals seeking services Maintain accurate and up-to-date knowledge of all services and resources, both within and outside of CRCC Facilitate communication with law enforcement, medical professionals and others on behalf of the survivor Complete initial intakes for individuals seeking CRCC advocacy, trauma therapy, or case management services Increase client access to services through the coordination of transportation or language access, if needed Submit complete and accurate documentation of all services provided Ensure service coordination through timely and effective communication with team members Participate in regular monthly team meetings EDUCATION, EXPERIENCE, LICENSES, CERTIFICATIONS Associate's degree in criminal justice, psychology, social work required 1 year of experience working on a crisis hotline or related work with survivors of trauma Valid driver's license and reliable transportation May consider an equivalent combination of education, experience, and/or training to meet the essential functions of the position Ability to communicate with clients verbally and in writing in English Bilingual English/Spanish (e.g. ability to read/explain forms to clients in their primary language) highly preferred SCHEDULE/LOCATION In order to meet the needs of survivors of sexual violence and CRCC, this position requires work to be performed at any of CRCC locations and at locations within the community when needed Work is typically performed primarily remote, but in person as needed/requested Typical schedule is initially determined upon placement into the position but is subject to change due to CRCC needs; overtime may be required (e.g. remain with survivors at a hospital/police department call until call is complete) Position schedule: Tuesday - Saturday 2:00 pm to 10:00 pm, performed primarily remotely In addition to the normal shifts, the Incumbent is required to participate in regular monthly team meetings that may be held in the evenings or on weekends This description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of CRCC. Cleveland Rape Crisis Center is dedicated to building a culturally diverse and pluralistic staff committed to teaching and working in a multicultural environment. Qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender, identity/expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information All your information will be kept confidential according to EEO guidelines.

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information All your information will be kept confidential according to EEO guidelines.