Customer Service Associate Jobs in Malta, NY

Albany, NY Full Time M-F 9:30 AM - 5:30 PM We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented. Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements. Essential Duties and Responsibilities: · You will be in direct contact with clients- processing orders, resolving any issues, request for assistance · Ability to respond promptly to client questions and concerns · Helping clients to use COGENCY GLOBAL's proprietary applications (training provided) · Guiding clients through the process of working with state and local public offices · Working with public offices and commercial agents on the client's behalf · Reviewing legal documentation -attention to detail is a must. · Multi-tasking effectively · Excellent customer service skills · Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) · Team player · Great written and verbal communication · Bachelor's degree · Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs) Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun' culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · 35-hour work week · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society - We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit · 80% covered Medical Insurance & 80% covered Dental & Vision insurance

Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships Executing money movement transactions at the request of the client and/or FA/PWA Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit) Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization) Supporting the FAs/PWAs/teams' marketing strategy (e.g., website maintenance) Assist FAs/PWAs/teams in delivering against their business plan and client service model Remaining current on all policies, procedures and new platforms Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management ADMINISTRATIVE SUPPORT: Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with FAs/PWAs/teams as needed) Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials) Maintaining travel itineraries, preparing expense reports and managing the reimbursement process Assisting with general in-office support functions such as copying, filing and scanning documentation Preparing and submitting expense reports for processing at the direction of the FA/PWA Qualifications - External EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience High School Diploma/Equivalency College degree preferred Industry experience is a plus Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Knowledge/Skills Detail orientated with superior organizational skills and ability to prioritize Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint) Exceptional writing, interpersonal and client service skills Strong time management skills Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Adaptable and ability to multi-task Goal oriented, self-motivated and results driven Reports to: Business Service Officer Morgan Stanley EOE committed to diversifying its workforce. M/F/D/V Version: 7/10/2024 Expected base pay rates for the role will be between $33,280 and $85,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. About the Role At the Prime Customer Service Center, we believe in taking pride in our work, leading with empathy, guiding customers confidently, and always seeking the best solutions for their needs. In this dynamic role with exciting growth potential, you'll handle inbound calls related to our storage facilities and campgrounds-whether you're providing service-focused support to existing customers or engaging in sales-focused conversations with potential guests. We'll give you the tools, training, and support to become a true expert in storage, so you can proactively identify customer needs, stay current on evolving services, and guide guests through a variety of processes. You don't need to know everything upfront-we'll teach you, and you'll become part of an industry-leading service experience. Prime Offers Medical, Dental, Vision insurance Flexible schedule On-the-job training Pad time off Referral program 401(k) matching Monthly performance-based, incentive programs Key Responsibilities Confidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experience. Communicate clearly and professionally to ensure every guest feels valued and understood Embody company values by providing friendly, efficient support and contributing to a positive team culture Collaborate with team members and share insights to continuously improve our service offerings Respond promptly to every inbound call, treating each customer with equal importance and urgency Listen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experience Offer knowledgeable assistance regarding services, policies, and procedures Troubleshoot and resolve customer issues, escalating complex cases as needed Maintain accurate records of customer interactions and follow-up actions Qualifications A genuine passion for hospitality and customer care Strong attention to detail with the ability to meet expectations and deadlines Ability to manage multiple tasks effectively Experience in inbound phone sales is a plus when assisting our new customer calls and for highlighting value to our existing guests. Capability to handle sensitive and confidential information with discretion Proficiency in Microsoft Office applications and web-based tools Excellent written and verbal communication skills Comfort working both independently and as part of a team Strong problem-solving skills for handling challenging customer situations and gathering feedback for continuous improvement A desire to grow within the company, taking pride in serving our guests Bilingual Preferred We're especially seeking individuals able to work from 1:30 pm - 10:00 pm, with opportunities to move into other shift patterns over time based on seniority and performance. Along with a competitive base salary, we offer a monthly performance-based incentive program that rewards you for delivering exceptional customer experiences. Pay Range: $18.50 - $22.00 per hour + Incentives Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Provide outstanding friendly customer service. * Observe and follow all company policies and established procedures. * Clean check-stands daily and assist in prompt cleanup of spills and breakage. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assist in special projects and perform other functions as assigned by supervision. * Work within our company's management planning (MPP) guidelines to maintain productivity. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Treat all associates with fairness, dignity, and respect. * Perform accurate price check function. * Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials. * Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned. * Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Keep the inside and outside of the store clean and in good order. * BOTTLES where applicable: Sort returnable bottles in compliance with vendor requirements. * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions. * Willingness to learn multiple tasks. * Demonstrated ability to perform the technical requirements of the job. Physical Requirements * Perform frequent to continuous repetitive fingering, grasping, reaching and hand/arm motions while standing the majority of the shift. * Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Work in and out of inclement weather when necessary * Gather up to five shopping carts and push them to designated areas. * BOTTLES where applicable: Move empty bottles and containers from the front end to the back room. PREFERRED REQUIREMENTS * Greet all customers and provide them with prompt courteous service and assistance. * Bag or package merchandise according to established company policies and procedures. * Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items. * Gather shopping carts and take them to designated areas and pickup points. * Provide carryout service in accordance with the company's guidelines. * BOTTLES where applicable; Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible. * Comply with all safety standards while operating the bottle crushing equipment. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $15.50 - $22.30 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments. Job Summary: As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. Monday - Friday 8:30am - 4:30pm (during 3-week training program) Monday - Friday 8:00am - 7:00pm (8 hours shift -full-time work schedule) Occasional overtime may be required, including working the Saturday before any Monday that is observed as a holiday (e.g., Memorial Day and Labor Day). Bilingual candidates and recent college grads are strongly encouraged to apply... This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened! Duties: Follow call center scripts and guidelines to ensure consistent service delivery Meet or exceed individual performance goals and targets Resolve customer complaints or concerns with patience and empathy Utilize phone etiquette to ensure positive customer interactions Analyze customer needs and recommend appropriate solutions Perform data entry tasks accurately and efficiently Communicate effectively with customers to ensure clarity and understanding Skills: Excellent customer service skills Proficiency in English Strong phone etiquette and communication abilities Experience with outbound calling and upselling techniques Ability to analyze customer requirements and provide suitable solutions Service-oriented mindset with a focus on achieving targets Proficient in data entry with high accuracy Why Enlightened? Join our team at Enlightened, Inc. as a Call Center Representative and play a crucial role in delivering exceptional service to our valued customers. If you are passionate about customer satisfaction and possess the required skills, we welcome you to apply for this exciting opportunity. Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.

City, State:New York, New YorkHourly wage: $27.34 - $29.34 The purpose of a RESERVATION AGENT is answer incoming phone calls and make hotel reservations in the hotel system. ESSENTIAL DUTIES AND RESPONSIBILITIES: Make room reservations correctly in the hotel system. Maintain and communicate knowledge of all room rates, packages and promotions. Maintain and monitor room availability for any given day. Operate the front desk according to standard operating procedures and with exceptional guest service when required. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Have knowledge of: All departmental policies/service procedures/standards. All functions of the computer systems. All hotel facilities/services, hours of operation. All guest room layouts, bed types, decor, appointments, and locations. Restricted dates, rates and room types. Respond to incoming calls promptly and courteously. Performs any other duties as requested by supervisor. PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: Stand more than 1/3 of the time Walk less than 1/3 of the time Sit less than 1/3 of the time Lift up to 15 lbs Push / pull up to 10 pounds Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. EDUCATION AND EXPERIENCE REQUIREMENTS: One to two years related experience and/or training; or equivalent combination of education and experience or a Bachelor's degree. What to Expect Be part of a cohesive team with opportunities to build a successful career. Have the opportunity to engage in diverse and challenging work. Derive a sense of pride in work well done. Be recognized for excellence. Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

As a Customer Success Representative, you will focus on building long-term relationships with doctors and dental practices. You will provide world-class customer care and in addition effectively educate customers in each interaction acting on the root of the problem and provide effective and efficient support to customer's inquiries. * Respond to customer inquiries, requests and complaints received via phone, e-mail, or any other communication channel * Act as the voice of the customer by providing ideas and suggestions to improve the overall business, improve customer experience and/or specific customer inquiries * Be a trusted advisor to internal and external customers regarding all kinds of (operational) topics * Be alert to trends in requests and issues reported by customers * Work closely with the commercial organization to ensure high customer satisfaction and smooth end to end process execution * Provide input to Customer Success Manager/ Supervisor regarding training needs and quality development; assist with development and presentation of information and training when needed * Document information in the company's database(s) about each contact you handle following defined parameters * Contribute ideas to improve productivity and customer experience and participate in activities and projects designed to improve customer satisfaction and business performance

Summary of position: Responsible for customer service duties including greeting customers, answering and directing incoming calls as well as performing skip tracing and insurance information follow-up.# Assists and resolves customers within department guidelines and policy. #Duties will also including compiling reports and preparing FINNOT (Final Notice) for mailing, financial assistance renewal letters and applications, collecting and posting payments from customers as well as from the mail.# Applies self-pay discounts according to our policy.# Also responsible for processing self-pay refunds, including all documentation necessary for refunds.# Works different reports out of Meditech, screens patients for Medicaid eligibility by looking on EPACES.# Distributes mail, and works returned mail and attorney requests.# Also responsible for office supply inventory. Assists with other tasks assigned by management or financial counselors. # Qualifications: High School Grad or GED required. #At least 1 year office experience and at least 6 months handling high volume phone calls is strongly preferred. Medical Office background preferred.# Medical terminology certificate preferred. Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.# Posts payments using KeyBank Back Office Familiar with payers and billing guidelines Working knowledge of Passport and patient eligibility verification. Working knowledge of explanation of benefits, CPT-4/HCPCS codes, and ICD 10 diagnosis codes Must be able to multitask while remaining professional, focused, composed and positive.# Excellent customer service skills and must display integrity, friendliness and compassion. Must have proficient computer skills. # Salary Range: $18.00 - $27.45 Pay Grade: 17 Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location. Summary of position: Responsible for customer service duties including greeting customers, answering and directing incoming calls as well as performing skip tracing and insurance information follow-up. Assists and resolves customers within department guidelines and policy. Duties will also including compiling reports and preparing FINNOT (Final Notice) for mailing, financial assistance renewal letters and applications, collecting and posting payments from customers as well as from the mail. Applies self-pay discounts according to our policy. Also responsible for processing self-pay refunds, including all documentation necessary for refunds. Works different reports out of Meditech, screens patients for Medicaid eligibility by looking on EPACES. Distributes mail, and works returned mail and attorney requests. Also responsible for office supply inventory. Assists with other tasks assigned by management or financial counselors. Qualifications: High School Grad or GED required. At least 1 year office experience and at least 6 months handling high volume phone calls is strongly preferred. Medical Office background preferred. Medical terminology certificate preferred. * Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job. * Posts payments using KeyBank Back Office * Familiar with payers and billing guidelines * Working knowledge of Passport and patient eligibility verification. * Working knowledge of explanation of benefits, CPT-4/HCPCS codes, and ICD 10 diagnosis codes * Must be able to multitask while remaining professional, focused, composed and positive. * Excellent customer service skills and must display integrity, friendliness and compassion. * Must have proficient computer skills. Salary Range: $18.00 - $27.45 Pay Grade: 17 Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.

WyreStorm Technologies Corporation is looking for that perfect person to join our Customer Service Team out of our Round Lake NY headquarters. WyreStorm is an award-winning audio-visual solutions manufacturer passionately committed to the development and production of high-quality HD distribution, control solutions, and IT equipment at the very forefront of digital technology. Role and Responsibilities Respond promptly and professionally to incoming customer inquiries by telephone, email or online chat Handling all incoming customer queries and questions Resolving customer complaints Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information Providing quotations and checking product availability Processing orders that have been received by phone or email, including arranging shipments, handling customer service issues, and updating records Tracking inventory levels to ensure that orders are filled accurately and efficiently Communicating with customers about order status and shipping details as required Answering questions about order status, shipment schedules, and product information to help resolve customer concerns Accounts receivable Requirements 2+ years of previous customer service experience Friendly and welcoming manner with clients and other members of the customer service team Familiarity with customer-relationship management (CRM) software programs Strong command of written and verbal English Excellent organizational and multitasking skills Ability to maintain a calm and polite manner in stressful situations Willingness to cooperate with customers and management to resolve any issues that may arise attention to details Benefits Health insurance Paid time off Dental insurance 401(k) Vision insurance Flexible schedule Tuition reimbursement Life insurance Employee discount Parental leave

The **Part Time** **Flexible Customer Service Associate** consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids. **Wage:** $19.00/hr **Qualifications:** Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required. Apply **today** and shift your **career** into drive for **tomorrow** ! **Benefits and Perks:** + Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Our client in Albany, NY is seeking 15+ individuals for their Cust Care Rep position. The ideal candidate will have great listening skills and a helpful and friendly attitude with customers. Along with a great personality, the manager is seeking someone who meets the following qualifications: HOURS: Operating hours are from 8am - 8pm and associate will be assigned 8 hour shift during that time frame. Additional Information To discuss on this opportunity reach Prakash Raju on #************.

**Department:** Customer Experience The success of our team members is no less paramount. We-re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker? Wilson Language training is growing and is looking to hire a Customer Success Specialist. In this entry-level position, the CSS will serve as the primary point of contact supporting customers and is responsible for?ensuring customers have a great experience with the goal of retaining existing business and supporting expansion within their account portfolio. The ideal candidate has a positive attitude, a passion for solving customer needs, and practical communication skills via phone and email. This position will be responsible for post-sales support, building and maintaining customer relationships, handling customer inquiries, and overall customer satisfaction. As the voice of the customer, you will also work closely with the Onboarding Team, Sales Team, and Professional Services Team, promoting a customer-centric culture within Wilson Language Training. **Essential Job Functions:** + Engage customers and resolve customer requests and complaints + Continually surprise and delight customers with a proactive, customer-centric attitude + Work with other internal teams to ensure seamless transitions throughout the customer journey + Minimize churn and optimize user adoption to drive renewals and expansion + Collect customer feedback and communicate to appropriate internal stakeholders as part of the ongoing improvement cycle + Ensure high customer engagement and satisfaction as measured by retention, health score, expansion opportunities identified, and CNPS + Understand and display WLT-s values + Other duties as assigned **Minimum Requirements:** **Skills and Experience** + Passion for service + Patient and active listener + Knowledge of best practices in customer service and retention + Exceptional organizational and project management skills, with the ability to set goals and prioritize many initiatives and opportunities with minimal guidance. + Self-awareness, decisive judgment, clarity, attention to detail, organization, ability to handle ambiguity, and goal orientation. + Excellent communication and interpersonal skills + Experience in the field of education, school/district leadership, educational publishing/technology, preferred + Self-driven and proactive nature + High computer literacy and ability to quickly learn new software applications **Education or Certification:** + Bachelor's Degree or related work experience Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including: + Medical, dental, vision, and Life & Disability Insurance + 401k plan with partial employer match + Paid Time Off + Paid holidays + Tuition reimbursement + -O-Connor days,- which refers to a company-wide office closure between Christmas and New Year-s Eve, as well as other perks. Anticipated Salary Range: $45,600 - $64,500. Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace. M/W/D/V

Join Our Team at Benson's Pet Center! Love pets and passionate about customer service? Benson's Pet Center is looking for dedicated and enthusiastic Customer Service Sales Associate to join our team. We value honesty, integrity, and exceptional customer experiences. work closely with our team to ensure top-notch service, inspire others, and make a positive impact every day. This role involves engaging with customers, providing product recommendations, and ensuring a positive shopping experience. Salary: Starting at $17/hr. After 30 days, you have the opportunity to earn an additional $2.00 per hour for punctuality and perfect attendance. Plus, we offer a perfect attendance bonus. Key Responsibilities: Greet customers warmly and provide prompt assistance. Identify customer needs and recommend suitable products and services. Answer customer inquiries and resolve any issues or concerns. Maintain a clean, organized, and visually appealing sales floor. Operate the cash register, process transactions, and handle returns. Restock shelves and ensure products are properly labeled. Stay informed about new products, services, and promotions. Assist with inventory management and stock control. Collaborate with team members to achieve sales targets and store goals. Uphold Benson's Pet Center's standards for honesty, integrity, and customer satisfaction. Qualifications: High school diploma or equivalent. Previous retail or customer service experience is preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks. Basic math skills for handling cash transactions. Passion for pets and a desire to provide top-notch customer service. Availability to work a varied schedule, including days, evenings, weekends, and holidays. Join us in making a difference for pets and their owners! How to Apply: If you are passionate about pets and providing exceptional customer service, we would love to hear from you! Please visit our website at ****************** and click the Careers link to apply. Benson's Pet Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary Description $17/hr

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Qualifications Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish

Full-time Description Are you passionate about supporting individuals and families by connecting them to much-needed services and resources? At ACAP, we've been empowering individuals and families by expanding opportunities and breaking down barriers to success for nearly 60 years. As a Customer Service-Eligibility Navigator, you will collaborate with individuals and families to enroll them in ACAP programs and connect them to other needed resources through our community partners. ACAP is hiring full-time Customer Service-Eligibility Navigators to join our team in-person at our main office in Albany, New York. Benefits Include: Paid Time Off Benefits: Sick and Personal Leave, 12 paid holidays, 403(b) with employer contribution; Insurance Benefits: Health, Dental & Vision Insurance, Employer-paid life/AD&D Insurance, Short-term/Long-term Insurance; Additional Benefits: Tuition Assistance, Employee Assistance Program (EAP), and Opportunity for Advancement! Pay starts at $20.45 per hour; Monday - Friday; 37.5 hours per week Qualifications: A high school diploma or equivalent is required, along with at least one year of experience in customer service and data entry within a human services organization, nonprofit agency, or community-based organization is required. An associate's degree in human services, social work, psychology, or a related field is preferred. Call Center experience is a PLUS! Basic PC skills including database entry, word processing, and spreadsheet skills is required. Bi- or Multi-lingual skills are a plus. Responsibilities: Engage with customers through phone, email, and in-person meetings to foster positive relationships and provide excellent customer service; Complete customer intakes and assessments by gathering required documentation to determine eligibility for ACAP programs and services; Coordinate seamless program enrollment by connecting customers to ACAP's services and other community resources, ensuring a smooth transition for those seeking assistance; and Collect and manage data while maintaining accurate and up-to-date records. ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP Be a part of an organization that values the growth of both its customers and its staff. Albany Community Action Partnership (ACAP) is a community action agency serving individuals and families living in poverty for nearly 60 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Each year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility. No phone calls, please. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace. Salary Description Starts at $20.45/hour

Customer Service Specialist Interested in finding a career with a company who treats you like a person and not a number? Burch Bottle & Packaging could be the place for you! We are looking to add world-class Customer Service Specialists to our team. This individual will be trained to provide information on products/services, resolve problems, and take orders accurately and efficiently. Our top tier customer service team serves as the first point of contact for our customers. Whether it be a phone call, email, or live-chat, our customer service specialists always do their best to keep our customers happy. Don't believe us? Check out our company ratings! At Burch Bottle, our mission is to provide high-quality packaging components at competitive prices while achieving speedy delivery and superior customer service. We value teamwork, compassion, efficiency, diverse thinking, accountability, and communication. Career growth is a focal point in all departments of Burch. Internal advancement is in no short supply at Burch Bottle and we encourage all of our staff to take advantage of any opportunities that excite them. The packaging industry is full of details both large and small. There is a lot to know about something as seemingly ordinary as a jar, lid, bottle, or really any rigid packaging supplies. While we have no expectation for our applicants to come in with packaging knowledge (though that would be a cool plus!), we do want to make sure that our applicants are aware that there will be a lot to learn. Don't worry though, we will help you get there! Hourly non-exempt position Hours: 8:30 am-5:00 pm Monday through Friday Benefits: 5 paid sick days per year plus 1 added sick day after 1 full year Paid parental leave Company provided lunch before major holidays 14 paid days off to recognize holidays 360 rewards and recognition program Shadow program Vacation accrual Group health, dental, and vision insurance offered after 30 days Weekly pay Competitive salaries Simple IRA with up to 3% company match Customer Service Specialist Responsibilities: Effectively manage a large number of customer inquiries through a variety of channels including phone, email, website live chat, and face-to-face interactions. Quietly and discreetly message or call employees who are requested by guests to see if they are free/would like to meet with guests. Identify and assess customers' needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information Meet personal/team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Go the extra mile to engage customers and create strong relationships Answer/respond to emails, work-related text messages, and Teams chats in a timely manner Customer Service Specialist Requirements: Proven customer support experience Familiarity with CRM systems and practices Ability to adapt/respond to different types of inquiries and personalities High school degree or equivalent required College degree or higher preferred Customer Service Specialist Skills: Excellent communication and presentation skills Strong interpersonal skills Professional telephone skills and communications skills are essential Ability to multitask, prioritize, and manage time effectively Listening Skills Positive Attitude Ability to Work Under Pressure Computer Skills

The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids. Wage: $19.00/hr Qualifications: Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required. Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

is on-call. The Skidmore Shop cashier is expected to conduct sales, returns, refunds, exchanges, dept charges, sales of gift cards, and issuing credits. Greeting and assisting customers in finding and suggesting items helping students with book and supply lists. Acting as a role model for student workers during each semester. Recognizing and reporting on limited stock and other stock issues. This position interacts with Shop staff as well as members of the Skidmore Faculty, Skidmore Staff, students, prospective students and their families, Alumni and board members as well as external visitors and must demonstrate a high level of professionalism as a Skidmore Community member. This role assists all areas of the Skidmore Shop where needed and will become familiar with all aspects of retail. In this position, this person will interact with customers daily as well as campus partners and is expected to demonstrate professionalism as a representative of the College and the Skidmore Shop. Responsibilities include, but are not limited to: Operate cash register and assist customers throughout each day Maintaining organized and cleanly sales floor, assisting with receiving items to be folded, tagged, and displayed Assisting in merchandising table displays and dressing mannequins in the window displays Interact and provide customer service to the College community and the general public Collaborate with Shop staff including student workers as well as external vendors Assist other staff members with various tasks such as receiving books and processing web orders, calling publishers, entering data into the Point of Sale system for existing and incoming products Assist with events such as sales, pop-ups, promotions, etc., and other miscellaneous projects with textbooks, inventory, shipping out batch items such as Celebration Boxes or Admissions tee shirts Aid in managing student workers Ability to prioritize workload, multitask, possess organizational skills and flexibility with strong communications skills as this is a customer-facing role. This position will primarily be operating on the sales floor involving a face-paced environment at times and prolonged periods of standing or sitting with times of repetitive bending and lifting. Varied hours may include evenings and weekends. Must be: Organized Attention to detail Provide excellent customer service Must be punctual Must have a team-player attitude Solution-oriented Ability and willingness to learn Pay range: $15.00 - $15.49 per hour Required documents needed to apply: On-line application Cover Letter Resume List of Three References EEO STATEMENT Skidmore College is committed to being an inclusive campus community and, as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of race, color, creed, religion, gender, age, national or ethnic origin, physical or mental disability, military or veteran status, marital status, sex, sexual orientation, gender identity or expression, genetic information, predisposition or carrier status, domestic violence victim status, familial status, dating violence, or stalking, or any other category protected by applicable federal, state or local laws. Employment at Skidmore College is contingent upon an acceptable background check result. CREATIVE THOUGHT MATTERS.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PT Customer Service Associate Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.