Customer Service Associate Jobs in Mahwah, NJ

- 2,519 Jobs
All
Customer Service Associate
Customer Service Representative
Client Service Associate
Sales Associate
Customer Service Specialist
Customer Specialist
Customer Service Agent
Associate Retailer
Client Relations Specialist
Customer Account Executive
  • Customer Experience Specialist - Great Benefits & Career Growth

    TTEC 4.4company rating

    Customer Service Associate Job 27 miles from Mahwah

    Customer Service Representative Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position would require you to work at 101 State Farm Place, Malta, NY 12020, Suite 200. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role At least 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $18.92 plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit ************************* for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location US-NY-MaltaJob _Customer Care Representative
    $18.9 hourly 2d ago
  • Retail Associate

    Aritzia

    Customer Service Associate Job 16 miles from Mahwah

    THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE OPPORTUNITY Your future starts now. Join our high-performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You'll experience a world-class Retail education. We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience. As a Retail Associate within our boutiques, you will be part of the team responsible for the successful delivery of extraordinary client experiences and support to maximize on sales opportunities. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia. THE ROLES As a Boutique Associate, you will: Support the Service Counter team to enable efficient and elevated experiences Support the Atelier team to enable Everyday Luxury experiences Curate our merchandise assortment and support a seamless retail environment As a Style Advisor, you will: Sell clothes and earn client confidence through unparalleled styling expertise Deliver world-class experiences by creating meaningful, memorable moments Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia As a Service Advisor, you will: Welcome clients Match clients with their product and direct to the right Service Counter Prepare the product to be processed Efficiently and accurately process transactions Package product for an Everyday Luxury opening experience Support operations at the Service Counter As an Inventory Associate, you will: Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients Strategically place product in the backroom Uphold the standards of product display Enable seamlessly integrated cross-channel shopping experiences Support in the seamless operations of all aspects of the retail space across Clients, Product, Space, Risk and Operations As a Merchandiser, you will: Ensure the efficient and accurate processing of incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients Strategically place product on the sales floor Translate the product story in our boutiques Validate the standards of product display Enable seamlessly integrated cross-channel shopping experiences Support in the seamless operations of all aspects of the boutique space across Clients, Product, Space, Risk, and Operations THE QUALIFICATIONS Aritzia Retail Associates have: An aspirational sense of individual style A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to collaborate fluently with cross-functional partners A commitment to quality and investing in results that add value to the business THE COMPENSATION The typical hiring range for this position is $20 - $30 per hour. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve. Apply online or in your local store today. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
    $20-30 hourly 17d ago
  • Part-Time Customer Service Agent (32hrs.)

    Wakefern Food Corp 4.5company rating

    Customer Service Associate Job 28 miles from Mahwah

    About Wakefern Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , and Di Bruno Brothers banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailers compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. About You Your contribution The Customer Service Agent is responsible for supporting all aspects of replenishment and logistics activity within the department. General responsibilities include answering phone and email communications from internal and external customers including all banners, Wholesale customers and Wakefern product divisions. Core functions of this role include completing delivery discrepancy investigations, handling all types of store orders, supporting order scheduling, including DSD, directs, Wholesale and Transdock orders. During any type of Logistics crisis, the CSA represents the division, including staffing the Emergency Operations Center. The work performed is in a high volume call center and the CSA serves as a first-contact associate for store logistical needs. What you will do The core functions of this position include, but are not limited to, the following: Answer and respond to inbound calls and emails from retail locations Complete a delivery discrepancy investigation from start to finish, including reporting activities; use of the Delivery Discrepancy Application (DDA) is required Complete order poll monitoring from start to finish Create a report card; explain how to create a report card Create, adjust, cancel and understand a store order Create, update, cancel and understand a store return Understand basic information on an invoice, delivery receipt, loading diagram Understand, create and update an ordering schedule Understand basic information about Directs, Direct Store Deliveries (DSDs) and other non-warehouse deliveries Able to use the major scheduling, audio and video programs as well as an ability to learn new technologies and interfaces What we're looking for High school graduate or equivalent Outstanding telephone etiquette, verbal and written communication skills; ability to handle very heavy telephone volume Strong problem solving and critical thinking skills Ability to work in a fast-paced environment without constant direct supervision Good software skills; Microsoft Office Suite proficiency required; previous use of logistics-related software preferred (CGO, Cisco Finesse, Cisco WebEx, LINK, MicroStrategy, Pega Delivery Discrepancy Application, QMF, RAPID, Smartsheet, WMS) Work schedule flexibility; Split Work Week (any 4 out of 7 days) - Saturday and Sunday weekend coverage required 1st shift; 8am-4pm or 9am-5pm Retail experience preferred Multiple language experience preferred How you will succeed Core Competencies: Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two way communication. Build Relationships: Creates cross functional partnerships through the development and maintenance of constructive and cooperative relationships. Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work. Embrace Change: Looks for new ways of working by supporting advancements in processes and technology. Develop You: Identifies and capitalizes on opportunities for personal and professional career growth. Drive for Results: Supports divisional and strategic objectives through achievement of work goals. How you will work Ability to sit and work at a desk for long periods of time Ability to view screens for long periods of time
    $28k-33k yearly est. 8d ago
  • Customer Service Specialist

    DOWC

    Customer Service Associate Job 20 miles from Mahwah

    Responsibilities Answer heavy call volume in a professional and friendly manner providing exceptional customer service in a call center environment. Analyze and resolve or triage application support incidents/requests. Facilitate product builds and maintain product SLAs. Log and track incidents / requests from identification through resolution in incident management software. Communicate with resources involved in resolution to ensure incidents are resolved, requests are fulfilled, and the customer communication is complete. Collaborate with application development and/or infrastructure resources to resolve incidents/requests. Document resolutions and internal procedures and update knowledgebase articles. Create a positive customer support experience and build strong relationships through engaged listening and understanding, problem solving, ensuring timely resolution or escalation, communicating promptly on progress, and maintaining a consummately professional attitude. Maintain and protect confidentiality with regards to all aspects of client and company information. Document, analyze, discuss, and review customer service-related matters resulting from calls answered. Ability to review products and information with a desire to learn and become a subject matter expert in order to answer customer questions and resolve concerns. Analyze information, process documents, and communicate payment information in an attempt to resolve customer issues prior to escalation. Provide after hours and on-call support as needed. Performs general administrative tasks as needed. Performs other duties will be at the discretion of management. Required Skills Excellent communication skills. Excellent interpersonal and customer service skills. Strong analytical and problem-solving skills. Must have superior technology skills with proficiency in Microsoft Office 365. Ability to build rapport with clients. Ability to multitask and remain professional at all times. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Self-starter with the ability to work independently. Ability to speak Spanish helpful but not required.
    $33k-44k yearly est. 2d ago
  • Account Executive - Customer Success

    Doceree

    Customer Service Associate Job 25 miles from Mahwah

    Doceree is the leading Global network for HCP-only programmatic messaging, reshaping how pharmaceutical brands and healthcare agencies connect with physicians. Our Award-winning platform offers unprecedented end-to-end targeting and engagement solutions, driven by cutting-edge AI-enabled proprietary technology. We are a Series B start-up backed by top VCs: Creaegis, Eight Roads Ventures and F-Prime Capital. Our Best Place to Work certifications reflect a dynamic team of individuals driven by an unwavering passion to make a meaningful impact on the world through ground-breaking technology. We are seeking exceptional, ambitious, and multifaceted teammates ready to join us on this thrilling mission. Are you ready to be part of something extraordinary? What You'll Do Are you passionate about building relationships and helping clients achieve their goals? Join our Customer Success team as an Account Executive and play a crucial role in transforming the AdTech space! You'll have the opportunity to work with a diverse range of clients, help them unlock the full potential of Doceree's solutions, and grow your career in a supportive and exciting atmosphere! Client Support, Satisfaction & Retention: be the trusted ally for our clients, building and nurturing strong relationships and understand their needs, goals and challenges, enhancing customer satisfaction and retention Customer Onboarding: support the team in ensuring customers have a seamless and positive experience Customer Feedback: collaborate effectively with internal stakeholder to provide valuable insights and feedback as the voice of the customer Product Adoption: become an expert champion Doceree's suite of products and solutions, guiding clients to maximise their usage and benefit Issue Resolution: be a problem-solver and quickly identity and address any issues or concerns clients may have, collaborating with internal teams to deliver effective solutions Who You Are 1+ years of experience in an account management, customer success or similar within the AdTech industry Strong enthusiasm for learning and adopting new technologies, staying updated with the latest trends in AdTech and digital media space, and applying them to enhance client success Self-motivated and results-driven, with a passion for helping clients succeed Exceptional interpersonal and communication skills, with the ability to connect and build trust with clients Excellent problem-solving abilities and a proactive approach to addressing challenges Ability to manage multiple accounts and projects with strong organisational and time management skills Adaptable and able to thrive in a dynamic, fast-paced environment Bachelor's degree Benefits Competitive salary and bonus plan Stellar health care plan options for you and your family (Medical, Dental & Vision) 401K + 4% Matching Generous PTO, vacations & sick leave Extensive paid parental/maternity leave Team events At Doceree, we know that our Company's strength lies in the diversity of our employees. Doceree is proud to be an Equal Opportunity Employer and we provide equal employment and advancement opportunities to all individuals, regardless of their race, colour, national origin, religion, sex, parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance.
    $58k-119k yearly est. 29d ago
  • Sales Associate (Woodbury Commons)

    Balmain

    Customer Service Associate Job 18 miles from Mahwah

    The Sales Associate is a brand ambassador; responsible for providing a personalized client experience, building strong client relationships, meeting and exceeding sales targets. This individual is a team player that delivers the highest standards of the Balmain client experience. WHAT YOU'LL DO: Represent Balmain's ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand. This includes both in store, as well as out of store events and activations. Demonstrate excellent knowledge of Balmain's history, heritage and products Provide outstanding service to our clients and be a true ambassador of the brand ensuring that every client is treated according to Balmain standards. Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales. Be creative and entrepreneurial; make recommendations to management based on your observations and client experiences. Recruit new clients; make meaningful relationships with new clients by introducing the brand, getting to know them, and making recommendations based on their lifestyle. Foster relationships with existing clients; continuously build upon your current relationships through various outreach initiatives. Be a team player; collaborate with your peers and contribute to the overall success of the store. Support the management team with operational duties as needed! Adhere to all company policies and procedures. QUALIFICATIONS 3+ years of Luxury Retail Experience. Exceptional organizational skills, follow through and attention to detail. Solutions based thinker. Collaborative spirit and proactive attitude. Excellent written and verbal communication skills BENEFITS & PERKS: Health, vision, dental and fringe benefits Paid Vacation, Sick, and Holidays 401k with Company match Employee Discount ABOUT US: Founded in 1945, Pierre Balmain's eponymous house has evolved into a singular union of Parisian couture heritage and 21st-century daring. Always remaining true to its core values of inclusion, empowerment and excellence, today's Balmain is intent on forging fashion's future in a uniquely authentic manner. Compelling, often surprising and always bold, Balmain's offerings rely on an instantly recognizable silhouette, assertive spirit and the powerfully transformative possibilities that only beautiful design and skilled construction can achieve. Constantly seeking exciting, novel and entertaining ways to converse and communicate, Balmain will never shy away from pushing each and every envelope. Part of Mayhoola, led by the vision of Creative Director Olivier Rousteing, the house's impressive rapid growth and critical success is entirely due to the passionate and talented Balmain family of craftspeople, experts and team members who make each collection possible. With respect to positions in our New York retail Locations, the expected base salary ranges from $18.00/hr.-$23.00/hr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
    $18-23 hourly 26d ago
  • Customer Service Representative- ERISA Fidelity Department

    Colonial Surety Company

    Customer Service Associate Job 6 miles from Mahwah

    Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial. Position Overview We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities Customer Service & Sales Support: Engage with clients via phone and email, providing top-notch service and assistance. Educate potential customers on ERISA Fidelity products and services, helping them navigate their options. Proactively follow up on leads and in-progress applications to drive sales conversions. Maintain accurate customer records and interactions in the CRM system. Collaborate with internal teams to streamline processes and improve customer experience. Administrative Responsibilities: Process and track applications, renewals, and policy updates. Ensure accurate data entry and maintain organized client records. Assist in preparing reports, documentation, and client communications. Support the team with invoicing, follow-ups, and other administrative tasks. Qualifications & Skills Experience: 1-3 years in customer service, sales support, or administrative roles. Prior experience working in a CRM system is highly preferred. Skills & Competencies: Strong verbal and written communication skills - comfortable with a high-volume phone role. Driven, self-motivated, and eager to grow in a sales-oriented environment. Detail-oriented with strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task, prioritize, and meet deadlines efficiently. Education & Certifications: BA Degree in Business in related field. Why Join Us? 📞 Heavy phone presence & sales growth opportunities 💼 $45,000 base salary 🏆 Career advancement in a fast-growing company 📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch 🌟 Supportive team environment & professional development If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!
    $45k yearly 28d ago
  • Legal Client Relations Specialist

    Coda Search│Staffing

    Customer Service Associate Job 17 miles from Mahwah

    Our client is a nationally recognized law firm specializing in complex litigation, including mass tort, class actions, and commercial disputes. We are dedicated to advocating for our clients and achieving impactful legal results. We are seeking a Client Relations Specialist to join our team and serve as a key liaison between the firm and its clients. This individual will play a crucial role in maintaining strong client relationships, ensuring seamless communication, and enhancing the client experience. The ideal candidate is professional, empathetic, and highly organized, with a passion for delivering exceptional service in a legal environment. Key Responsibilities: Serve as the primary point of contact for clients, addressing inquiries, providing case updates, and ensuring clear communication. Assist clients in understanding legal processes and timelines, maintaining transparency and trust. Collaborate with attorneys and legal teams to relay client concerns and facilitate efficient case management. Maintain and update client records in the firm's CRM or case management system. Handle client intake, including gathering necessary documentation and verifying case eligibility. Proactively follow up with clients regarding case developments, deadlines, and required actions. Support client engagement efforts, including satisfaction surveys and feedback initiatives. Assist with conflict resolution by addressing client concerns and escalating issues when necessary. Ensure confidentiality and compliance with legal and ethical standards when handling client information. Qualifications: Bachelor's degree preferred, or equivalent experience in client relations, customer service, or legal support. Prior experience in a law firm, legal services, or professional client relations role is highly desirable. Strong interpersonal and communication skills, with the ability to build rapport and handle sensitive client matters with discretion. Detail-oriented and highly organized, with the ability to multitask in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and case management software. Ability to work both independently and collaboratively with legal teams. Bilingual candidates are a plus, but not required.
    $43k-72k yearly est. 2d ago
  • Registered Client Service Associate

    Morgan Stanley 4.6company rating

    Customer Service Associate Job 28 miles from Mahwah

    Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Provide service covera ge for a FA/PWA/team including: Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships Executing money movement transactions at the request of the client and/or FA/PWA/team Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit) Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA/team Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization) Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance) Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team Supporting the FAs / PWAs / teams' marketing strategy (e.g., website maintenance) Assist FAs / PWAs/ teams in delivering against their business plan and client service model Remaining current on all policies, procedures, and new platforms Participating in firm initiatives (e. g., training or education programs) , special projects and/or other duties directed by local management ADMINISTRATIVE SUPPORT Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with FAs / PWAs / teams as needed) Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials) Maintaining travel itineraries, preparing expense reports and managing the reimbursement process Assisting with general in-office support functions such as copying, filing and scanning documentation Preparing and submitting expense reports for processing at the direction of the FA/PWA EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience High School Diploma/Equivalency College degree preferred Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Two or more years of industry experience preferred Knowledge/Skills Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts Detail orientated with superior organizational skills and ability to prioritize Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint) Exceptional writing, interpersonal and client service skills Strong time management skills Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Adaptable and ability to multitask Goal oriented, self-motivated and results driven Reports To: Business Service Officer Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $66k-91k yearly est. 2d ago
  • Customer Service/Product Sales Specialist (ID# 4342)

    The Tempositions Group of Companies 4.3company rating

    Customer Service Associate Job 22 miles from Mahwah

    We are currently seeking a B2B Product Sales Specialist to work within a company located in Westchester, NY. Interested candidate MUST have product sales experience. Responsibilities include: Answer customer service call queue. Open/maintain customer records by adding/updating account information. Respond to order related inquiries and status updates. Use automated information systems to analyze the customer's situation. Attract potential customers by answering product and service questions, suggesting information about other products and services. Provide verbal and/or written quotations to customers. Attract potential customers by answering product and service questions, suggesting information about other products and services. Handle customer escalations. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Participate in outbound call marketing campaigns as assigned. Required to substitute in the Order Entry Department when needed. Required Education/Experience: Minimum of a 2-Year College Degree with 2 + years relevant experience in product sales 2+ years' experience in b2b product sales (branding, hospitality and promotional advertising industry would be preferable) A background in executing production orders and customer delivery, preferably with domestic and international manufacturers. Communications skills to coordinate and direct scheduling of multiple product orders. Proficient in Excel, Word, and Outlook Able to grasp and pick-up on new proprietary software, CRM, mail-merge procedures, and generally be tech savvy (at least well up-to-date and comfortable with the PC platform). COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
    $30k-37k yearly est. 20d ago
  • English Spanish customer service rep

    A1 Staffing Pro

    Customer Service Associate Job 23 miles from Mahwah

    Bilingual Customer Service Representative (Part-time, Spanish-English) 📅 Schedule: Monday, Tuesday, Friday, and Saturday | 12:00 PM - 8:30 AM Responsibilities: Handle a high volume of client inquiries in both English and Spanish Research and resolve customer issues efficiently Provide accurate, valid, and complete information to customers Multitask effectively while maintaining excellent service Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution Assist with client reporting as needed Required Skills: Bilingual: Fluent in English and Spanish (both verbal and written) Proven experience in customer support or as a customer service representative Strong contact handling skills and active listening Proficiency in Microsoft Outlook, Word, and Excel Excellent communication and problem-solving skills Ability to adapt to different personality types and customer needs Strong multitasking, prioritization, and time management skills Compensation: Pay: $16.00 - $19.00 per hour Flexible schedule On-the-job training provided Location: Newark, NJ 07102 (In-person) Must be able to reliably commute or plan to relocate before starting work
    $16-19 hourly 10d ago
  • Front Desk Operations - Customer Service Representative

    Alts (Fka Alteration Specialists

    Customer Service Associate Job 28 miles from Mahwah

    alts | Alteration Specialists of New York is looking for a Front Desk Operations Professional We are looking for a dynamic professional Front Desk Operations team member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This is a customer facing position, full-time or part-time role in New York City, Brooklyn, NY, Hoboken, NJ & Greenwich, CT, with competitive pay, full benefits, and opportunities for future growth. Compensation FDO earns $18 an hour when you are accompanied by a Studio Experience Coordinator or other FDO. If you are working a shop on your own then you will be paid $20 an hour for that specific shift. $18 an hour is the base compensation for any and all FDO roles. Responsibilities Front Desk - Office Management Maintain a professional, warm, welcoming office environment Greet all clients, manage check-ins, pickups and payment Answer all inbound calls to the Alteration Specialists Studio Manage all client bookings and appointments Process new transactions and ensure internal reporting is correct Responsible for ordering, tracking and managing office inventory, supplies and purchases Ensure all outsourced garments are appropriately tagged, distributed and delivered Manage the flow of fitting room processes and appointments Customer Service Quick, warm, and on-brand customer communication across emails, calls and in-person Thoughtful and authentic recommendations to customers through a deep understanding of their need Thoughtful interaction with each customer Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the team Contribute ideas to company policies to create an even better customer experience Operations Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio Ensure all tickets are properly created, and processed throughout the garment's life cycle with Alteration Specialists Properly record and document all RFA's, refunds and other failures of process, and brainstorm written solutions to achieve a higher operational efficiency Attributes You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease. You are a skilled communicator. You're both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion. You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in. You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list. You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe. You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization's objectives. You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development. Experience Experience in customer service related roles preferred Prior responsibilities in the fashion industry, and communications management desired. Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired. *This is an entry-level role.* Why the Role is Compelling As the Front Desk Operations - Customer Service Representative for an alts | Alteration Specialists team, you would play an integral role in creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client's life. You would establish rewarding relationships with the studio's clientele and partner community, and serve as the first point of contact for people who might benefit from our services. You would have the opportunity to develop your career in an expanding industry. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing. alts | Alteration Specialists is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right - through fair compensation and benefits, thoughtful management and specific attention to growth and development of our staff.
    $18-20 hourly 30d ago
  • Sales Associate- Woodbury Commons

    P448

    Customer Service Associate Job 16 miles from Mahwah

    We are seeking 2 motivated individuals to join our P448 Woodbury Commons Premium Outlet team as Full-Time Sales Associates. The Sales Associate will be responsible for exceeding weekly and monthly sale goals as well as providing exceptional and elevated customer service, creating memorable store experiences, handling all retail and POS operations, and maintaining store appearance via visual merchandising. This position requires a commitment of 5 days per week/ 35-40hrs and during peak times may require additional hours. Overtime hours must be approved in advance by the Manager. The Sale Associates will report directly to the NYC Store Director. Responsibilities Establish, meet and exceed sales and performance goals Proactively seek opportunities to up sell and add on merchandise to each transaction, while enhancing the customer's experience Utilize product knowledge to recommend/select product for clients based on their needs Lead conversations with customers organically through engagement and open-ended questions Maintain a positive, energetic and upscale atmosphere reflective of the P448 brand Display creative problem solving abilities to accommodate client needs on a case-by-case basis (returns, exchanges, defected merchandise, etc) Assist with stocking and ticketing merchandise on the sales floor Maintain a clean and organized appearance of the store and high operational standards Qualifications Proficiency in Mandarin or Spanish a plus Qualified candidates must have the proper work authorization to work in the US Minimum of 2 - 3 years experience in retail sales or a wholesale environment Experience working in an Outlet setting preferred but not necessary Associates or Bachelor's Degree preferred Consistent availability to work scheduled shifts and display reliability to be punctual Strong attention to detail with a driven work ethic Knowledge and experience with elevated customer service Complete understanding of the P448 lifestyle and customer and the ability to communicate it Able to work effectively with others in a teams-oriented environment Resourceful and hands-on approach to problem solving Motivated and enthusiastic in exceeding sales goals; provide action plan and have follow through skills to increase clientele base Physical Requirements Must be able to climb ladders, lift or move up to approximately 20 - 50lbs Bending, twisting, squatting, kneeling is required Routine standing for long periods of time Compensation/ Benefits $21 - $24/hr + Commission based on weekly sales goals Medical, Dental and Vision benefits 401(k), FSA, Life Insurance and additional benefits Sick, Vacation and Bereavement Paid Time off Shoe allowance per season and additional employee incentives This job description is not limited to the duties and responsibilities listed above, as additional special projects may be performed tied to the needs of the business by the employee(s) incumbent of this position. Employee(s) will be required to follow and perform any other job related instructions and duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements are subject to possible modification. StreetTrend LLC is an equal opportunity employer and prohibits discrimination or harassment in the workplace. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status. StreetTrend LLC fosters an inclusive environment where everyone feels welcome and valued. ABOUT P448 P448 is an Italian streetwear brand whose collections are designed to empower the individual in their own authenticity. Our sneakers are thoughtfully designed and crafted in Italy by master artisans. They are worn by makers and creators across the globe. Defined by an eclectic aesthetic, we take inspiration from the streets, underpinned by the underground spirit of subculture. Fans include Bradley Cooper, Joe Jonas, Tyler Hubbard, Jon Hamm, Ben Affleck, Jennifer Lawrence, Addison Rae, Taylor Swift, Dakota Fanning, Gabrielle Union, Kiki Layne, Nico Parker, Rita Ora, Shiri Appleby, Billy Eichner, Maria Menounos, Sophia Amoruso, Arnel Pineda, Neil Perry, Lea Michelle, Chelsea Handler, Kate Hudson, Olivia Culpo, Lilly Singh, Paul George, Irina Shayk and more…
    $21-24 hourly 15d ago
  • Client Service Associate

    Jacobs Levy Equity Management 4.3company rating

    Customer Service Associate Job 24 miles from Mahwah

    Jacobs Levy Equity Management, an institutional asset manager located in Florham Park, NJ, is seeking an energetic, dynamic individual to work in our Client Service and Business Development Group. This professional will prepare client, consultant, and prospective client reports, analyses, questionnaires, and RFPs. Responsibilities include: Produce client, consultant, and prospective client reports Assist in preparing and managing RFPs and questionnaires by drafting responses, producing requested data and reports, and assembling detailed support information Assist in preparing and managing email campaigns Update and help manage consultant databases Use third-party portfolio analysis systems to gather data and create reports Assist in preparing materials for client, consultant, and prospective client meetings This position requires a skilled professional who has strong analytical skills, shows exceptional attention to detail, and is a good communicator. Requirements include: Bachelor's degree, preferably in Finance, Economics, Business, Math or related field 3+ years of related experience in a fast-paced corporate office environment, preferably in the finance industry Experience with RFPs preferred Exposure to portfolio and/or performance analysis software a plus Familiarity with investment performance and portfolio characteristics data Attention to detail Strong project and time management skills Excellent computer skills including Word, PowerPoint, Access, Excel and Outlook Team-player Jacobs Levy Equity Management focuses exclusively on managing equity portfolios for institutional clients. We encourage intellectual curiosity and offer a good work/life balance, competitive compensation, and a collegial environment.
    $50k-78k yearly est. 14d ago
  • Customer Service Representative

    Conduet

    Customer Service Associate Job 26 miles from Mahwah

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge
    $30k-39k yearly est. 5d ago
  • Customer Service Rep

    Clark Davis Associates 4.4company rating

    Customer Service Associate Job 30 miles from Mahwah

    CUSTOMER SERVICE REP(ASSOC DEGREE) SALARY 60-70K MANUFACTURING EXPERIENCE PREFERRED Growing Manufacturer needs someone to handle customer purchase order entries, following up on a large amount of emails on a daily basis, direct customer inquiries and complaints to the right contact, work with accounting to invoice customers, set up and maintain accurate records and files, and scan and file documents. Should have experience in Microsoft Office Suite/Outlook and the ability to multitask and follow through on tasks consistently. Position will require 4-6 years experience in customer service preferably with a manufacturing organization. Please email **********************
    $30k-38k yearly est. 8d ago
  • Part-time Luxury Retail Sales Associate

    Longchamp 4.7company rating

    Customer Service Associate Job 16 miles from Mahwah

    Luxury Retail Sales Associate - La Maison Longchamp La Maison Longchamp: Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp's team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, “la Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development. Position: Part-time Luxury Retail Sales Associate Great opportunity to join our Luxury Brand! We are looking for a talented Luxury Retail Sales Associate to join our Woodbury Commons Premium Outlets location. This is an hourly base + bonus position. Our Retail Sales Associates don't just greet and service our customers, they are relied upon to create an experience and generate and drive sales through a book of business that they manage and develop. Responsibilities: Generate and maximize sales through effective client persuasion. Maintain extensive knowledge of products and merchandise care. Stay updated on new items, customer service guidelines, and store policies. Develop and manage client books to foster long-term relationships. Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention. Gift wrap and bag items for customers. Assist with mailings, answer phones, and process phone orders. Contribute to floor moves, merchandising, and display efforts. Support processing and replenishing of merchandise. Tag merchandise as needed, not limited to sales periods. Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping. Key Tasks: On a day-to-day basis, your various tasks involve: Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers. Works on special projects as necessary. Any other duties as assigned by management. Qualifications: High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education. Three plus years of high-end retail, boutique, or sales experience. Proficient in inventory management, customer sales, and merchandising. Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports. Proficient in UPS System for shipment preparation and processing. Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.
    $36k-50k yearly est. 23d ago
  • Client Services Associate

    Ascendo Resources 4.3company rating

    Customer Service Associate Job 22 miles from Mahwah

    About the Company A leading institutional asset management firm located in Livingston, NJ, is seeking a highly motivated and detail-oriented professional to join their Client Service and Business Development team. About the Role In this role, you will be responsible for preparing a variety of client-facing documents and reports, supporting RFP processes, and assisting with the development of materials for client meetings. Responsibilities Create and maintain reports for clients, consultants, and prospective clients Assist in the preparation of RFP responses and questionnaires, including drafting content, gathering data, and compiling detailed support materials Contribute to the development and execution of email campaigns Manage and update consultant databases Utilize third-party portfolio analysis tools to gather insights and generate reports Help prepare presentations and meeting materials for clients and consultants Qualifications Bachelor's degree in Finance, Economics, Business, Math, or a related field Required Skills At least 3 years of experience in a professional office setting, preferably within the finance industry Previous exposure to RFPs and related processes preferred Experience with portfolio analysis and performance data is a plus Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Access, and Outlook Strong organizational and time management skills Ability to work collaboratively in a team-oriented environment Preferred Skills The ability to work effectively in a fast-paced environment is essential. Pay range and compensation package The firm offers a supportive, intellectually stimulating work environment, competitive compensation, and a healthy work/life balance. Equal Opportunity Statement Include a statement on commitment to diversity and inclusivity.
    $34k-43k yearly est. 3d ago
  • Client Services Associate

    Bleakley Financial Group 3.5company rating

    Customer Service Associate Job 20 miles from Mahwah

    About Us: Bleakley is a leading independent Registered Investment Advisor firm dedicated to providing top-tier financial advice and investment strategies. Our commitment to our clients is matched only by our dedication to our team members. We are seeking a dynamic Client Service Associate to join Advisor, Lyle Weintraub's team and support our growing initiatives. About Lyle Weintraub's team: Over the last 30 years, Lyle has built a nationally recognized, award-winning financial advisory practice and a top caliber team. Named among New Jersey's Best-In-State Wealth Managers by Forbes, we serve high net worth individuals and families. Job Brief: We are looking for an ambitious and adept candidate who is passionate about providing exceptional client service and thrives in a fast-paced environment. This role includes a mix of client-facing activities and administrative tasks that will expand your skill set and make a meaningful impact on our business. High-level responsibilities include preparing pre- and post- meeting client materials, onboarding prospective clients and any other administrative tasks to support the needs of the team. To succeed in this role, you will need to be detail-oriented, along with having excellent communication skills, empathy and a collaborative spirit. This position reports directly to the Director of Operations. We look forward to adding another high achiever to our close-knit team. Responsibilities: • Assist Operations Team with day-to-day client needs (sending statements, tax documents, reports, beneficiary updates, opening new accounts, bank links, etc.) • Document tasks and update KYC information in CRM and other platforms. • Assist with money movement requests. • Track and deposit checks received and process in compliance with the company and broker-dealer standards. • Perform office and administrative tasks. • Assist with pre-meeting preparation materials. • Run Insurance Quotes and assist with insurance processes. • Run client reporting data, as directed. • Update and maintain client accounts and profiles. • Assist and support team members, where needed. • Monitor and maintain team calendar, phones and compliance emails. • Manage and maintain Constant Contact correspondence and any other digital platforms. • Assist with maintaining compliance records and reports. • Reconcile and troubleshoot daily custodial alerts. • Assist with maintaining Social Media platforms. Knowledge and Skills • Enthusiasm for helping clients and other team members • Excellent communication and interpersonal skills • Must possess high standards of professional ethics • Extremely proactive, reliable and success-driven • Must be detail-oriented, organized and resourceful • Able to multi-task in a fast-paced environment • Knowledge of Microsoft Office and Salesforce preferred • Able to identify, escalate and problem-solve Education and Experience • Bachelor's degree from a four-year college or university • 2+ years of experience in the financial services industry or related experience • Conduct with the highest level of integrity and confidentiality • Knowledge of Microsoft Office and Salesforce preferred • Knowledge of Sales Navigator and social media Right to Revise: This is not meant to be all-inclusive, and the Company reserves the right to revise this job description as necessary without advance notice. The statements herein are intended to describe the general nature and level of work being performed by the employee. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer without notice. Why Join Us: • Opportunity to play a key role in the growth and success of a leading RIA firm. • Collaborative and supportive team environment. • Competitive salary and benefits package. • Continuous professional development opportunities. • High end office located in Parsippany NJ with gym on-site. • Culture activities focused on health & wellness, team collaboration, and employee engagement.
    $54k-85k yearly est. 30d ago
  • Sales Associate, The Mall at Short Hills

    Versace 4.7company rating

    Customer Service Associate Job 25 miles from Mahwah

    SALES ASSOCIATE WHO YOU ARE: Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution-oriented. WHAT YOU'LL DO: Drive results through delivering an elevated customer experience both during and after sale service Embrace and promote our Retail Excellence Program with both clients and staff Develop and expand customer base by fostering genuine client relationships Partner with management team to strategically achieve sales targets Maintain a high level of product and industry knowledge Implement and manage the boutique's community outreach program in order to maintain active social relationships with clients Ability to communicate effectively & build strong partnerships with clients, peers, and management YOU'LL NEED TO HAVE: 2+ years of experience at a high-end retailer WE'D LOVE TO SEE: An entrepreneur with the ability to drive results Well connected with a strong ability to engage; a high energy personality Elevated customer service skills; a true fashion expert with a passion for sales Exceptional verbal and written communication skills THE BENEFITS Cross-Brand Discount Product allowance Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Flexible schedule At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
    $26k-35k yearly est. 22d ago

Learn More About Customer Service Associate Jobs

How much does a Customer Service Associate earn in Mahwah, NJ?

The average customer service associate in Mahwah, NJ earns between $25,000 and $42,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average Customer Service Associate Salary In Mahwah, NJ

$32,000

What are the biggest employers of Customer Service Associates in Mahwah, NJ?

The biggest employers of Customer Service Associates in Mahwah, NJ are:
  1. Walgreens
  2. Altana Ag
Job type you want
Full Time
Part Time
Internship
Temporary