Customer Service Associate Jobs in Laplace, LA

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  • Customer Service Representative

    Pella Corporation 4.7company rating

    Customer Service Associate Job In Baton Rouge, LA

    The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. This position is responsible for ensuring all customer service calls and requests are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude. Assigned teams and tasks will vary based on business necessity. Responsibilities/Accountabilities include but are not limited to: Primary job responsibility is to gather information via incoming calls and emails from customers in order to quickly, professionally and accurately answer any and all questions regarding product and service issues. Meet customer needs by diagnosing service issues; processing service requests; scheduling service appointments based on customer product, time and labor requirements; providing quotes to customers; ordering necessary service parts Must research and troubleshoot product issues from customer in an accurate and timely manner Update customer files (electronic files in Pella Service System) each time contact is made with customer and close file when job is completed Research parts needed using resources such as subject matter experts, PERL etc. to ensure parts ordered for services tasks are accurate. Enter Pella Credit Requests (PCR) for all warranty parts ordered Understand and proficiently use phone system as required Resolve customer complaints regarding product and service, engaging other departments when needed (i.e. sales, order fulfillment, technical and corporate support staff) Assist Service Technicians with daily issues including scheduling, parts orders, directions, customer communications, etc. Process customer payments via credit card Schedule delivery method for service parts without a technician trip (i.e. USPS/Fed Ex) Complete confirmation process for customers with time/date of appointment, and place calls to customers after event is completed to determine service level obtained Meets or exceeds monthly metrics goals, including CSR, quality, and productivity goals as established by department Promotes and facilitates continuous improvement activities in the department Skills/Knowledge: Provide superb customer service Completes work in a timely and accurate manner Enjoys working in fast-paced environment with a high sense of urgency Confident in ability to resolve customer issues Seeks out internal experts and utilizes their knowledge Committed to following established processes Focused on details and follow through Proficiency with Microsoft Office and ability to learn internal software programs and applications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Must have High School Diploma or GED. AA or Technical degree preferred, 0-2 year's customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required. Computer Skills Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint software applications. Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS, etc.). Communication Skills Excellent verbal and written English language skills are required as well as good public relations, public speaking, and customer service skills. Ability to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manuals. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers. Must display excellent phone and email etiquette. Must be able to present appropriate attitude for the situation when interacting with customers or coworkers. Professional Skills Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust, respect, and confidence of customers, coworkers and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflict in the best interests of the business and our customers. Mathematical Skills Ability to subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra, geometry and general business math. Physical Demands While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time commitment required of this position will vary based on business needs. Work Environment Work environment with this job primarily includes the typical office environment. The noise level of this job is typically moderate. Employees in office positions may occasionally enter warehouse work areas. About Pella Corporation As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 18 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek , Forbes and Glassdoor , having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes ' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company's Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023. At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you're most proud of - that's why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development. With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
    $30k-35k yearly est. 8d ago
  • Service Advisor

    Bryan Subaru Careers

    Customer Service Associate Job In Metairie, LA

    As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Bryan Subaru a second generation family-owned dealership, serving the Greater New Orleans community in Louisiana for over 60 years. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers! *What We Offer* * Medical * Life Insurance * 401K * Paid Training * Paid Vacation * Company Holidays * Saturday Lunches * Employee Discounts * Long-term job security and competitive compensation plans *Responsibilities * * Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Ensures that the daily inventory of technicians' time is consistently sold to service customers. * Distribute work between technicians efficiently *Qualifications* * Organized and friendly personality * Demonstrated ability to manage others * Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance. * Clean driving record * Willing to submit to a pre-employment background check & drug screen
    $36k-63k yearly est. 11d ago
  • Customer Service Representative - Continental Underwriters

    CRC Group 4.4company rating

    Customer Service Associate Job In Covington, LA

    The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Invoices policies, coordinate the servicing of new and renewal accounts from the time of binding for Property and Inland Marine Insurance according to Company guidelines and anticipate/prevent issues and problems as necessary. Provides high quality professional service to Agents and Companies. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Underwrite renewal business with minimal supervision of an underwriter. 2. Accurately explain liability and other program coverages to clients and prospective clients. 3. Provide necessary instruction to Underwriting Clerks and Policy Typists. 4. Evaluate policies, endorsements, audits, cancellations, etc., resolve any discrepancies and make changes as needed. 5. Conduct Ratings for new and renewal business. 6. Manage all account documentation. 7. Review and process policy servicing requests (endorsement, audits, Company requests, Certificates, Premium Finance Notices and Cancellations, etc.). 8. Invoice and process new business and renewal binders, premium bearing endorsements, and cancellations according to internal and Company guidelines. 9. Establish New Submissions in the clearance system and handle according to established procedures. 10. Produce cancellation and non-renewal notices according to statutory and contractual requirements. 11. Manage underwriting files on accounts in which policies are not issued and handle according to Company and internal established procedures. 12. Maintain pending/suspense system per established procedures. 13. Maintain account files in accordance with company policy. 14. Perform other duties as assigned. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. College degree with a concentration in business or equivalent work experience 2. One year of wholesale insurance experience 3. State specific Insurance License required 4. Underwriting Clerk experience or three years of general insurance experience 5. Must be able to understand and analyze necessary components of insurance policies 6. Must have knowledge of commercial multi-line underwriting and rating 7. Must have ability to use company automation to include Windows, Delphi, Word, DocuCorp, and Rackley ISO Rating Software 8. Ability to develop, foster, and maintain an excellent working relationship with clients 9. Ability to work in a team environment essential 10. Maintain current knowledge of the insurance industry 11. Good written and verbal skills 12. Ability to work extended hours when necessary General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site. Depending on the position and division, this job may also be eligible for TIH's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
    $25k-31k yearly est. 10d ago
  • Client Relations Specialist

    Executive Alliance 3.2company rating

    Customer Service Associate Job In New Orleans, LA

    Our client, located in New Orleans, is a well-established (20+ years) manufacturer of high-quality packaging products. The company's leadership are genuine, down-to-earth people that treat employees like gold! They are currently seeking a Client Relations Associate. This is an incredible career growth opportunity for someone with 2+ years of experience working with b2b clients. Perks & Benefits: Competitive base salary - $40k Annual bonus Medical /401k Tuition reimbursement TRAMENDOUS opportunity to grow into management and executive leadership Responsibilities: Interface daily with customers and vendors Work closely with production, shipping/receiving, and estimating Take over key client accounts over time Learn about the package manufacturing industry to best address client needs Database management Requirements: 2+ years of experience interfacing with b2b clients in a customer service capacity Strong work ethic with the ability to prioritize and work with minimal supervision Willingness to learn Strong knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) Excellent communication and analytical skills Ability to work in a team environment with key internal and external stakeholders Associate degree or higher
    $40k yearly 13d ago
  • Customer Service Associate

    Southeastern Grocers 4.9company rating

    Customer Service Associate Job In Laplace, LA

    Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities * Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. * Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. * Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. * Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. * Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. * Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. * Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. * Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. * Maintain confidentiality of information. * Put up discarded or returned merchandise. * Perform cashier associate duties, as necessary. * Perform pricing duties, as necessary. * Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. * Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. * Perform other job-related duties as assigned. QualificationsMinimum * Must be 18 years of age. * High school diploma or equivalency. * Ability to read, write and speak English proficiently. * Ability to understand and follow English instructions. * Authorization to work in the United States or the ability to obtain the same. * Successful completion of pre-employment drug testing and background check. Preferred * Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. * Possess a proficient working knowledge of office, front end systems and equipment. * Possess proficient computer skills. * Possess demonstrated skills in the ability to perform and deliver customer service expectations. * Demonstrate good organizational skills. * High standard of integrity and reliability. Required Behaviors * Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. * Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. * Business-driven showing passion for the business, delivering results consistently. * Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. * People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities * Compliance with all company policies and procedures. * Must complete service training within sixty (60) days of position start date.
    $21k-26k yearly est. 26d ago
  • CSA

    Brown & Root 4.9company rating

    Customer Service Associate Job In Norco, LA

    Perform tasks involving physical labor at project sites. Under direct supervision of Site Manager, performs support to field efforts on general construction labor and maintenance tasks. RESPONSIBILITIES * Clean and prepare project sites to eliminate possible hazards. * Operate small hand and power tools, decontamination of equipment. * May be asked to operate on road and off road haul and water trucks. * Handling of hazardous and non hazardous materials. * Firewatch
    $21k-28k yearly est. 60d+ ago
  • Customer Sales Scheduler

    OPC Pest Service 4.1company rating

    Customer Service Associate Job In Covington, LA

    Overview We're the Industry Leader Because of Leaders Like You. Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking a talented Customer Sales Scheduler to join our inside sales team, focusing driving growth and sales. Must have the ability to work a flexible schedule, including days, and weekends. As part of the Orkin sales team, you get the advantage of a highly persuasive pitch: top-notch service from an iconic brand name and the industry leader with almost 125 years of protecting homes and businesses. That's backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros and the Orkin Guarantee that demonstrates our commitment to customer satisfaction. This role combines your competitive drive and your desire to be part of a talented team. You'll have the opportunity to maximize your financial potential with high-performance sales skills and contribute to the overall success of the business. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes a competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Customer Sales Scheduler, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will. . . Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on sales appointments. Utilizing prospecting tools to drive new business development. Display and practice a high level of integrity and ethical standards Self-motivated with the ability to work independently Excellent follow-up and quality assurance with each task Proficiently navigate a Windows-based & Web-based system Apply expertise developed in training to schedule appointments for to Sales Team to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs Use strong communication skills to communicate/empathize with customers Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, and other results Participate in quality assurance processes, programs, and initiatives Safeguards customer's privacy and other proprietary information Work well within a team Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results Attend regular team meetings to improve skills, share best practices and hear key communications Exercise consistent independent judgment and discretion in matters of significance We Offer. . . Competitive earnings $18. 00 to $22. 00 per hour, with bonus potential Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program Why Orkin? Founded in 1901, Orkin Pest Control is a global residential and business service provider Consecutive years of improved earnings with over 2 million customers Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA Qualifications Minimum Requirements: Previous sales experience preferred but not required High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Strong attention to detail and follow through Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer Minimum Requirements: Previous sales experience preferred but not required High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Strong attention to detail and follow through Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Customer Sales Scheduler, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will. . . Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on sales appointments. Utilizing prospecting tools to drive new business development. Display and practice a high level of integrity and ethical standards Self-motivated with the ability to work independently Excellent follow-up and quality assurance with each task Proficiently navigate a Windows-based & Web-based system Apply expertise developed in training to schedule appointments for to Sales Team to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs Use strong communication skills to communicate/empathize with customers Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, and other results Participate in quality assurance processes, programs, and initiatives Safeguards customer's privacy and other proprietary information Work well within a team Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results Attend regular team meetings to improve skills, share best practices and hear key communications Exercise consistent independent judgment and discretion in matters of significance We Offer. . . Competitive earnings $18. 00 to $22. 00 per hour, with bonus potential Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program Why Orkin? Founded in 1901, Orkin Pest Control is a global residential and business service provider Consecutive years of improved earnings with over 2 million customers Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA
    $36k-42k yearly est. 9d ago
  • Automotive Customer Service Advisor/Store MIT/Metairie & Covington

    Speedee Bonnabel

    Customer Service Associate Job In Metairie, LA

    Replies within 24 hours Benefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Training & development Vision insurance Come be part of a Growing company as a Customer Service Advisor/Manager-In Training! We own 4 SpeeDee Oil Change & Auto Service and Grease Monkey locations in Baton Rouge, Kenner, Metairie and Covington with plans to add more soon. Train to be a store manager. Automotive experience required. We Specialize in: 10 Minute Oil Change Low Price Tire Guarantee Full Mechanical Repair BENEFITS: Salary PLUS Weekly COMMISSION/BONUSES We pay Weekly!!Fantastic Happy TEAM and Environment 5 Day work week. Benefits/Perks: Growth Opportunities Locally Owned and Operated Safety You can Trust Medical/Dental/Vision/Life Training and ASE Certification Competitive salary Excellent work environment Tools Provided Call or Text today! All contacts with us are strictly confidential so you have everything to gain! Company Overview Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations. Position Overview The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. Responsibilities: Center Sales & Profitability Employee Management Customer Relations Employee Supervision and Management The Center Manager is responsible for the direct supervision of all employees of the center. Duties include: Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies) Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use Prepare payroll each pay period Maintain accurate and complete employee files Center Operations Ensure proper execution of all activities in the service bays Print and monitor daily, weekly, and monthly sales and inventory reports Monitor cash register functions and credit card handling Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s) Perform daily close-out procedure Prepare weekly and monthly paperwork Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts Ensure cleanliness and appeal of entire site Maintain safe working environment Maintain physical plant, tools, equipment, inventory, supplies, and personal property Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement Compensation: $35,000.00 - $50,000.00 per year Let's talk about the SpeeDee Service Difference: Local Ownership Most SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities. Quality Service SpeeDee was built on a solid commitment to customer service. Training and Certification SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs. Advanced training is available through the SpeeDee Performance Certified program. Multi-Point Courtesy Check and Service Review Every time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus. Free Top-Off Service To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service. Maintenance Records If you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule. Affordable Rates Looking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost. You Decide It's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today - no appointment necessary! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.
    $35k-50k yearly 60d+ ago
  • Part-Time Ramp and Customer Service Agent

    Envoy Air Inc. 4.0company rating

    Customer Service Associate Job In Baton Rouge, LA

    Come and work for Envoy Air, an American Airlines Group Company, at (Baton Rouge Metropolitan Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $12.04/hr. Responsibilities What's in it for you? * Travel for free with your family and friends on flights across the American Airlines global network. * Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. * Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. * In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. * Both full-time and part-time positions available. * Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. * Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! * Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. * This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. * No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. * Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. * No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. * Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. * Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: * Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. * Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role * 18 years or older. * High school diploma, GED, or international equivalent. * Ability to pass a pre-employment drug screen and background check. * Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut
    $12 hourly 4d ago
  • Part Time Flexible Customer Service Associate

    The Hertz Corporation 4.3company rating

    Customer Service Associate Job In Baton Rouge, LA

    The **Part Time** **Flexible Customer Service Associate** consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids. **Wages:** $15.00 per hour **Qualifications:** Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required. Apply **today** and shift your **career** into drive for **tomorrow** ! **Benefits and Perks:** + Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $15 hourly 46d ago
  • Part Time Flexible Customer Service Associate

    Hertz Project Unit

    Customer Service Associate Job In Baton Rouge, LA

    The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids. Wages: $15.00 per hour Qualifications: Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required. Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $15 hourly 43d ago
  • Retail Customer Service Officer

    Australia Post

    Customer Service Associate Job In Harvey, LA

    General information Press space or enter keys to toggle section visibility Name Retail Customer Service Officer Ref # 12366920 Entity Australia Post Opening Date 04-Mar-2025 Suburb Harvey State Western Australia Work Type Casual Full Time Description & Requirements Press space or enter keys to toggle section visibility Help us deliver like never before Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride. About the opportunity As our Retail Customer Service Officer, you'll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It's our retail teams who make sure that every experience they have is a great one. And while they do, they're supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities. Role Details: * Casual Position | "On Call" after training your roster will include a mix of both scheduled and unscheduled shifts, Monday to Friday, between 8:45 a.m. and 5:06 p.m. * Extensive, supportive full time (paid) training for 6 weeks on commencement, Monday - Friday, 8:45 am - 5:06 pm * Loaded casual rate $33.66 / hour increases to $35.98 / hour after 3 months, + 12% Superannuation * Junior rates apply for those under 21 during training You'll be: * Performing customer sales and service transactions with customers * Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS) * Conducting and processing a number of identity services transactions, including Australian Passport Interviews * Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities * Assisting customers with mail lodgements and associate costs * Building rewarding relationships with customers by understanding their needs * Assisting with administrative duties such as stocktaking and record maintenance About you You're friendly, enthusiastic and reliable and you love working in a team environment. You're ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to: * Have experience in customer service and/or cash handling * Be fit to lift up to 16kgs of mail regularly and stand for your shift How we'll deliver for you: * We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety * Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day * We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more. We're delivering together At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on ****************************.au See what a day in the life on the Retail Team at Australia Post looks like:
    $23k-35k yearly est. Easy Apply 24d ago
  • Community Outreach & Customer Service Associate

    LMI Baton Rouge 3.9company rating

    Customer Service Associate Job In Baton Rouge, LA

    We are in search of a dedicated, enthusiastic, and results-oriented professional to join our team as a Community Outreach and Customer Service Associate. In this role, you will be instrumental in advancing community engagement and providing top-notch customer service, all while supporting our mission of achieving ambitious goals in the upcoming year for both ourselves and our clients, alike. Located in the greater Baton Rouge area, we are committed to delivering lasting change to our clients and local community members. Our Outreach and Customer Service team is at the helm of representation for our client's. By representing these non-profit organizations, we bridge the gap between the community's needs and the offerings of our clients and each Community Outreach and Customer Service Associate is at the core of this connection. Community Outreach and Customer Service Associate Responsibilities: Educate community members at local outreach events to increase awareness and opportunities for support Efficiently record and manage donations, in both monetary and other forms of contributions Collaborate closely with fellow members of the marketing and sales teams to develop effective promotional strategies that enhance consumer education Maintain composure, resolve concerns, and overcome challenges when providing face-to-face customer service Engage in continuous training, coaching, and mentorship through daily meetings and networking sessions to enhance your skill set and deepen industry knowledge Community Outreach and Customer Service Associate Requirements: Strong desire to make an impact in the local community Demonstrated exemplary interpersonal and communication skills, emotional intelligence, and empathy Possess a positive, competitive, and coachable attitude Proficiency in public speaking, or a willingness to learn Strong work ethic and self-motivation #LI-Onsite
    $23k-29k yearly est. 13d ago
  • Customer Service Associate FT

    Segrocers

    Customer Service Associate Job In New Orleans, LA

    Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date.
    $21k-28k yearly est. 2h ago
  • Armed Maintenance Employee

    Loomis Armored Us. and Loomis International

    Customer Service Associate Job In Baton Rouge, LA

    With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Pay Rate: $16.00 per hour Description: Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as mopping and waxing floors, dusting, deep cleaning of all bathrooms, and removing trash. General Responsibilities: • Clean building floors by sweeping, mopping, scrubbing, buffing, and vacuuming. • Gather, empty, and discard trash. • Service, clean, and supply restrooms. • Clean and polish furniture and fixtures. • Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees. • Dust furniture, walls, machines, and equipment. • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.. • Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures. • Move heavy furniture, equipment, and supplies. • Basic repairs, grass-cutting, painting, etc. • Notify managers concerning the need for major repairs or additions to building operating systems. Skills and Qualifications: • Ability to be a self-starter with little or no supervision. • Ability to push/pull wagons, carts, buggies, dollies loaded with cargo • Unrestricted ability to repetitiously bend, stoop squat, stand, walk, climb, twist, turn and reach out. • Ability to repetitiously bend [stoop and/or squat] to lift items weighing an average of 50 lbs. each to load/unload wagons, carts, buggies or dollies • Ability to stand on concrete floor approximately 80 percent of shift. • Ability to read and speak the English language sufficiently to converse with co-workers and employees, and to read receipts and reports. • Ability to sign and record numbers by hand and to make entries on records and prepare reports. Essential Functions/Job Qualifications As part of the qualification process for the Maintenance position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X), 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) and 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull: Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each) Benefits Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details Job Family Hourly Job Function Operations Pay Type Hourly Hiring Rate $16.00
    $16 hourly 18d ago
  • Social Services Professional

    Southeastern Louisiana University 4.3company rating

    Customer Service Associate Job In Baton Rouge, LA

    Thank you for your interest in employment with Southeastern Louisiana University. Southeastern Louisiana University's grant programs, Discovery/Renew Family Resource Projects, invites applications for the position of Social Service Professional. The Social Services Professional position is an entry level position based at the Discovery Family Resource Project in Baton Rouge, Louisiana. The position provides basic social services to Department of Children and Family Services clients in East/West Baton Rouge, Livingston, Iberville, Point Coupee, St. James/St. John and Ascension Parishes, as outlined by grant funding. The position includes traveling to provide in-home and group Parenting Education, Family Skills Building, to clients; to assist in maintaining files, monthly documentation, and reports of services provided; and to assist in the supervision of interns serving within the agency. This position provides educational services, assessment and analysis of the entire case, communication with DCFS, and case planning. The Social Services Professional does not provide therapeutic and/or counseling services. REQUIRED QUALIFICATIONS * Bachelor's degree in Social Work, or a related field from an accredited university by hire date * Must possess a valid driver's license and the ability to successfully complete the Southeastern Driver Safety Course * Must be committed to working with diversity PREFERRED QUALIFICATIONS Ability to provide social services to families and children REQUIRED DOCUMENTS Cover Letter Resume/Vita Copies of Transcripts (Official transcripts will be required if hired) Names and contact information for 3 references Posting Close Date April 2, 2025 Please Note: Applications must be completed and submitted by 11:59 p.m. on the posting close date to ensure consideration. Southeastern Louisiana University is committed to fostering an environment of inclusion, respect and appreciation of differences in individuals. Southeastern is also designated as a State as a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. How to Apply: Click on the Apply button and complete an electronic application which can be used for this vacancy as well as future vacancies. Any required documents should be attached under the Resume/CV section of your application. If all required documents are not attached you will NOT be considered.
    $17k-23k yearly est. 7d ago
  • Retail Associate (LaPlace, LA)

    Goodwill Industries of Southeastern Louisiana 3.8company rating

    Customer Service Associate Job In Laplace, LA

    Retail Associate LaPlace, LAFull TimeRetail OperationsEntry Level Join the Movement: Goodwill Industries SELA Wants You! About Us: Goodwill is more than just a retail store; we are a community-driven organization dedicated to transforming lives through the power of work. By joining our team, you will play a crucial role in making a positive impact on individuals and communities; your leadership will help create a positive and inclusive shopping experience for our customers while supporting our programs that enhance the dignity and quality of life for individuals and families. What we offer: Competitive Salary Medical, Dental, Vision, 403B Retirement Plan *employer match*, Life Insurance, Pet Insurance Responsibilities: To perform the general duties necessary for the efficient operation of the Company's retail stores. Cashier Duties: To operate cash register, receive payment for purchases and record sales and other transactions. Production/Backroom 1. To sort and hang at least 125 garments an hour, with a minimum quality standard of 80%. 2. To check, sort and price electrical equipment and small wares and to prepare it for display on the sales floor. 3. To transfer merchandise from the back room to the sales floor. 4. To ensure a clean and empty workstation at the end of shift. 5. To rotate store merchandise as directed by store management. Sales Floor: 1. To place garments, housewares, etc. on proper floor racks and shelves and to restock as necessary. 2. To remove empty hangers from racks on sales floor and return them to the proper place in the production area. 3. To assist in security by staying aware of customers= activities and reporting any suspicious activity or theft to the store management. Housekeeping: 1. To dispose of trash and unusable merchandise into the outside dumpster and to break down cardboard boxes and place them into the recycling container. 2. To keep the store clean and hazard free by vacuuming, mopping and dusting, including cleaning the bathrooms. 3. To keep the aisles free from debris in the production and sales floor areas. Customer Service: 1. To greet donors and assist them in bringing donations into the store. To issue receipts. 2. To assist customers with general information. General: 1. To follow company policies and safety procedures. 2. To attend regularly, as scheduled. Skills and Abilities: 1. Must be able to interact cordially and productively with a variety of people. 2. Must be able to market Goodwill and explain the mission to the general public. 3. Must establish and maintain effective working relationships with, and among, store personnel while motivating them to their best performance. 4. Must be able to read, write and communicate clearly in English. 5. Must be able to work a flexible schedule on short notice, including days, nights and weekends. 6. Must be able to lift and carry objects up to 25 lbs. frequently and 50 lbs. occasionally. 7. Must be able to use repetitive hand movement when buttoning, sorting, hanging and zipping garments. 8. Must be able to engage in prolonged standing, walking and in frequent bending, stooping, and stretching. 9. Must have vision corrected to within normal limits. 10. Must be able to function in a hectic work environment. 11. Must have knowledge of men, women, and children clothing as well as furniture and household items. Requirements: High School diploma or GED preferred, but not required. Prior work experience in service industry preferred but not required. Must successfully complete Retail training. Working Conditions: Considerable physical exertion, exposure to unfit donated goods and materials. Alternate work schedule may include working at an attended donation station with no prior notice. GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is an EEO employer - M/F/Vets/Disabled View all jobs at this company
    $19k-25k yearly est. 49d ago
  • Wealth Management Client Specialist

    First Horizon Corp 3.9company rating

    Customer Service Associate Job In Metairie, LA

    The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems. SUMMARY The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems. ESSENTIAL DUTIES AND RESPONSIBILITIES * Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned. * Extensive client contact , involved in all activities that align with prospective and existing clients * Performs account maintenance including money transfer requests, address changes, etc. * Serves as liaison and between sales team, compliance, and other business lines throughout the firm * Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures * Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation * May attend client meetings, prospect meeting, and client/marketing events * Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment. * Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support * Fulfill financial advisor requests and resolve service-related issues and inquiries * Process tasks and resolve issues in a timely and accurate manner * Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times * Maintain a focus on continuous improvement and provides feedback on system enhancements * Master technology to ensure it is being used to its full benefit QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. 0-2 years' experience required; 2-4 years' experience preferred 2. High School diploma required for consideration (or equivalent); Bachelors preferred 3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred 4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful 5. FINRA Licenses : Series 7, 66/63 preferred 6. Appropriate State Life & Health Insurance licenses preferred About Us First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $29k-33k yearly est. 60d+ ago
  • Operations Staff - Raising Cane's River Center

    ASM Global

    Customer Service Associate Job In Baton Rouge, LA

    ASM Global has immediate openings for Operations Staff at the Raising Cane's River Center. This labor-intensive role is a great opportunity for anyone looking for a Full-time work with non-standard hours. The successful candidate is someone who can be a team player and is willing to contribute to the effort it takes for a large facility to host major entertainment events. The operations team plays a critical role in preparing the facility for various types of events, which may include concerts, trade shows, ceremonies, or banquets. The main responsibility of this position involves heavy labor and various duties designed to ensure the day-to-day operations of the facility are met. Other Responsibilities May Include: * Setting-up and removing event layouts, which may include moving chairs, walls, barricades, staging, tables, other furnishings and equipment. * Performs physical labor including carrying, lifting, and assembly event items. * Loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies. * Perform light maintenance repairs to event setup and cleaning equipment using hand and power tools. * Operate forklifts, scissor, vertical, and boom lifts, and other motorized vehicles properly. * May operate specialized facility tools with training at the directions of a supervisor. * Minor housekeeping or cleaning duties when necessary * Other duties as assigned Requirements: * Must be at least 18 years old * Must have high school diploma or GED * Must be able to pass a background check * Maintains a professional appearance * Ability to work flexible hours, including nights, weekends and holidays. * Ability to lift up to 50 to 75 lbs. * Walk long distances / stand for extended periods of time. * Climb Stairs and push/pull heavy objects.
    $23k-33k yearly est. 60d+ ago
  • CSA

    Brown & Root 4.9company rating

    Customer Service Associate Job In Plaquemine, LA

    Perform tasks involving physical labor at project sites. Under direct supervision of Site Manager, performs support to field efforts on general construction labor and maintenance tasks. RESPONSIBILITIES * Clean and prepare project sites to eliminate possible hazards. * Operate small hand and power tools, decontamination of equipment. * May be asked to operate on road and off road haul and water trucks. * Handling of hazardous and non hazardous materials. * Firewatch
    $21k-28k yearly est. 60d+ ago

Learn More About Customer Service Associate Jobs

How much does a Customer Service Associate earn in Laplace, LA?

The average customer service associate in Laplace, LA earns between $18,000 and $33,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average Customer Service Associate Salary In Laplace, LA

$24,000

What are the biggest employers of Customer Service Associates in Laplace, LA?

The biggest employers of Customer Service Associates in Laplace, LA are:
  1. Brown & Root Industrial Services
  2. Southeastern Grocers
  3. Walgreens
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