Customer Service Associate Jobs in Irondequoit, NY

***HIRING ON BEHALF OF OUR TRUSTED CLIENT*** On-Site Rochester, NY | Financial Services Industry About the Role We are seeking a thoughtful, resourceful, and driven Customer Service Administrator to join our team. The ideal candidate thrives in a structured, detail-oriented environment, enjoys working collaboratively, and takes pride in delivering exceptional service with warmth and professionalism. This role requires someone who is naturally dependable, meticulous, and methodical, with a strong customer-focused mindset. They should be able to balance efficiency with accuracy, ensuring tasks are completed thoroughly and in compliance with company policies. A calm, steady approach to work is key-someone who values consistency, teamwork, and getting the details right. Key Responsibilities Customer Service & Relationship Building Provide patient, courteous, and solutions-oriented service to clients and colleagues. Communicate professionally and clearly in both verbal and written formats. Listen actively to understand customer needs and address concerns thoughtfully. Foster strong internal and external relationships based on trust and reliability. Process & Organization Excellence Manage multiple priorities with a structured and systematic approach. Maintain precise records, process transactions accurately, and ensure timely follow-ups. Keep documentation and workflows organized and accessible for compliance and operational efficiency. Collaboration & Team Support Work effectively within a team-oriented environment, supporting colleagues and contributing to shared goals. Share knowledge, guide new team members, and collaborate across departments. Be adaptable and open to learning new processes, tools, and regulations in a constantly evolving industry. Problem-Solving & Attention to Detail Approach challenges with a logical, analytical mindset, identifying solutions efficiently. Exercise sound judgment and discretion in resolving customer inquiries and administrative tasks. Ensure all work meets high standards of accuracy and compliance with company policies and financial regulations. Financial Services Industry Knowledge (Preferred, Not Required) Prior experience in insurance or financial services is a plus, particularly in managing client and carrier relationships. What We're Looking For ✔ Exceptional communicator-clear, professional, and engaging. ✔ Team player who values collaboration and consistency. ✔ Detail-oriented and highly organized, ensuring nothing falls through the cracks. ✔ Reliable and accountable, following through on commitments. ✔ Resourceful and proactive, with a solutions-focused approach. ✔ Able to work in a structured, fast-paced environment while maintaining accuracy. ✔ Committed to delivering excellent service with professionalism and kindness. Apply today and bring your expertise to a company that values precision, collaboration, and exceptional customer care!

Job PurposeThe Client Success Associate will fill a key position at CallTower's by being a customer advocate and responsible for the satisfaction and growth of our existing customer base. will play an active role in assisting unnamed accounts. This individual will primarily work with customer organizations utilizing account management ticketing system to help them achieve key business objectives and successfully utilize CallTower's offering. The Client Success Associate will work with a cross-functional teams to respond to customer requests and address escalated issues. This individual will work directly with unnamed and maintain accurate and up-to-date records in Salesforce. This individual will to take ownership of customers' requests/issues and act with a sense of urgency while driving for resolution, and to exceed our customers' expectations. Duties:Assist with unnamed accounts and become a reliable resource for customers. Under direct supervision manage the day-to-day operational and tactical aspects of multiple customer escalations; effectively communicate plans, progress and status both internally and to customer organizations. Respond to customer requests from different sources such as marketing campaigns, inbound phone calls or escalations from our support team. Understand and relay CallTower's solution offering to customer; be able to understand customer needs and communicate how CallTower's solutions can solve those needs. Address customer relationship issues for unnamed accounts; urgently address customers marked “At-Risk” and take effective actions to save the account. Assist customers in product migration efforts; communicate the migration path. Engage and participate in up-sell/cross-sell activities. Create and provide quotes for CallTower services; process the orders in accordance with internal policies/processes. Follow up with customers who may feel dissatisfied to ensure issue resolution and a satisfactory conclusion. Other duties as assigned by management. Skills/Qualifications: Associate's degree preferred or 3 years of equivalent experience 4+ years of Customer Service experience. Customer focused personality, able to interact and deescalate tense situations. Working customer service skills, ability to work independently and efficiently to meet deadlines, and adapt to a fast-paced dynamic environment. Skilled with maintaining up-to-date records of customer interactions in Salesforce. Excellent verbal and written communication skills, including excellent listening skills. Benefits: Annual market comp evaluation 85% employer paid medical plans (HDHP and PPO options) Dental/Vision PTO accrual starts day one 100% 401k match on first 4% Paid Parental Leave 100% Employer paid life insurance, LTD, EAP, telehealth, Gym Pass

Company: Wilkins Recreational Vehicles Job Title: Service Advisor We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything. Salary Range: $50,000.00 - $80,000.00 (commensurate with experience) Eligible for bonus program Benefits: Medical, Dental, and Vision Insurance with multiple options 401K and EmployerMatching Program PTO/Sick Time Voluntary Benefit Program Employee Referral Program Employee Discount RV Borrowing Program Job Description: Oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill Greets, establishes, and maintains a positive rapport with customers, Assists customers in determining needs; promotes our products, accordingly, Estimates cost of repair and prepares itemized service order, Initiates service orders, secures customer's signature, and closes when completed, Develops a keen understanding of all of our products and services, Understands effective service sales processes and actively seeks sales opportunities, Maintains good communication with customer and follows up after work is completed to ensure satisfaction, Understands customer's needs, committed to exceed customer expectations every day, Complies with all company policies and procedures Job Requirements: A minimum of 2 years' experience in a customer service role is preferred but not required, Motivated individual who enjoys working in a fast-paced environment, Professional appearance, Strong communication skills, Positive attitude, Strong work ethic, Professional conduct We are the #1 RV Dealer in New York State! Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania. Powered by JazzHR uTEn3l9aXD

Looking for qualified individual to work 20-25 hours per week. Must be organized and able to work well with other employees and clients. Need excellent phone skills. Answering phones & making follow up calls to clients. Responding promptly to customer inquiries. Processing payments and helping clients with transactions. Helping Insured's resolve billing issues. Taking accurate information from clients and Insurance company representatives for auto, home and business policies. Troubleshoot client issues and ensure they are resolved to the customers satisfaction. Escalate any unresolved issues to the owners. Using and updating Agency Management System documenting customer interactions and actions taken. Experience in Insurance and/or an Insurance license is preferred but not required. Obtaining a NYS Insurance License can be obtained during employment and employer would help the right candidate with those costs. Salary is dependent on experience.

Deliver Excellence: Customer Service Representative Needed! Are you passionate about helping others and providing top-notch customer service? We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction. Responsibilities Respond to customer inquiries via phone, email, or chat promptly Provide accurate information about products, services, and policies Resolve customer issues effectively and efficiently Document customer interactions and maintain detailed records Coordinate with internal teams to address customer needs Participate in team workshops and professional development programs Identify opportunities to enhance the customer experience Qualifications Excellent communication skills, both verbal and written Strong problem-solving abilities and attention to detail Proficiency with customer service software and basic computer skills Ability to work in a fast-paced environment and manage multiple tasks High school diploma or equivalent; additional education is a plus Previous experience in customer service is preferred Benefits Opportunities to work with clients across the US Career growth and advancement within a dynamic company Collaborative team culture focused on customer satisfaction Access to workshops and ongoing professional development Join us in delivering exceptional customer service. Apply today!

Operations Associate/Client Service Associate Rochester, NY JK Executive Strategies is proud to partner with a national financial services company in search of an Operations Associate/Client Service Associate to join its growing Rochester, NY team! Our client is committed to impacting their client's financial health while never compromising their values. The Operations Associate will be responsible for assisting with a variety of tasks, including account administration, transaction processing, client onboarding, and operational support, to ensure the efficiency, accuracy, and compliance of operational activities. If you are someone that strives to make a difference in your clients' financial future and enjoy working in a dynamic, fast-paced, goal-oriented environment, with opportunity for advancement, then this is the opportunity for you! Responsibilities Act as the primary point of contact for clients, responding to inquiries and ensuring exceptional client service. Assist with the administration of client accounts, including account opening, maintenance, and closing processes, ensuring accuracy, completeness, and compliance with regulatory requirements and internal policies. Process client transactions, such as deposits, withdrawals, transfers, and account updates, accurately and efficiently, following established procedures and timelines. Support the client onboarding process, gathering required documentation, verifying client information, and facilitating account setup, to ensure a smooth and seamless experience for clients. Provide operational support to internal stakeholders, including client services, finance, compliance, and operations departments, by responding to inquiries, resolving issues, and escalating complex issues as needed. Assist with the maintenance and updating of operational systems and databases, ensuring data integrity, accuracy, and completeness in all records and transactions. Prepare and distribute operational reports and documents, such as account statements, transaction confirmations, and regulatory filings, in a timely and accurate manner. Collaborate with team members to identify opportunities for process improvements, efficiency enhancements, and automation initiatives, and assist in implementing solutions to optimize operational workflows. Assist with the coordination of audits, reviews, and regulatory examinations, by gathering requested documentation, preparing reports, and facilitating communications with auditors and examiners. Stay informed of industry trends, regulatory developments, and operational best practices, and assist in assessing their potential impact on the firm's operations and processes. Perform other duties and special projects as assigned by management, to support operational objectives and initiatives. Requirements Bachelor's degree in business, finance, or a related field preferred. 2+ years of experience in operations support roles, preferably in the financial services, banking, or related industry. Strong organizational skills; detail oriented; strong decision-making and analytical skills; ability to work independently; ability to maintain attention to detail while under pressure. Strong technical aptitude, including strong PC, internet, and software skills; ability to use multiple technology platforms. Must have experience working with Microsoft Office. Superior interpersonal, oral, and written communications skills, with ability to build rapport with internal teams and clients. Salary Range $50k - $60k JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance. Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Compensation: Starting at $15.50/hr Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Comfort Windows has an immediate need for a Customer Service Liaison with residential construction experience preferred. Responsibilities will include: Receive and address customer calls for product and installation service needs Schedule service technicians Ordering, checking in, and tracking inventory of service parts and materials Assist in the scheduling and ordering of new products Organize and maintain racks in service office for service parts Have service parts and materials organized and ready for each job as scheduled Other office duties as assigned by management Comfort Windows is Upstate NY's #1 home remodeling contractor with 40 years of experience in the home improvement industry. As a family-owned contractor, we manufacture locally and install using only our own trained employees. For everything from replacement windows to basements, siding to bathrooms, doors and more, Comfort Windows does the job right from start to finish. Comfort Windows is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

United States Pay is $12/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay. The Opportunity: Position responsibilities: Answering customer inquiries via phone, chat, and other electronic methods Responding to customer requests for product information and assistance Assisting customers with complaints and billing inquiries Resolving customer service issues in a timely and professional manner Utilizing computer technology to handle a high volume of calls Working closely with team leads, supervisors and contact center managers to ensure customer satisfaction Adhering to call script and call center policies Compiling reports Managing customer interactions using provided Amazon Web Services (AWS) tools The Candidate: Required skills/qualifications: High School diploma or equivalent combination of education and experience Must be at least 18 years old A stable history of employment Willing to accept a temporary assignment Must be able to work full time, 40 hours a week Must have a quiet, distraction-free work environment without any conflicting responsibilities during scheduled work shift Experience using internet-based browsers such as Chrome, Firefox, Safari Ability to accurately type at least 25 wpm Excellent oral and written communication skills Proficiency in MS Office computer applications, including Word and Excel Full professional proficiency in written and spoken English (equivalent to CEF C1 level or above) Must reside within an approved state* Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL) Mobile Broadband is not supported (including satellite, wireless/cellular hotspot service, and point to point internet service) 40 Mbps Download 20 Mbps Upload 100ms Ping or less Jitter: 40 MS or less Wi-Fi Connection is permitted The employee will be responsible for maintaining the required service and stability. A wired connection from the modem/router to the device will be required if service instability exists, no splits/gaps or usage of Wi-Fi bridges This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Come and work for Envoy Air, an American Airlines Group Company, at ROC and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate - $16.01 / HR Responsibilities What's in it for you? * Travel for free with your family and friends on flights across the American Airlines global network * Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy * 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future * In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level * Both full-time and part-time positions available * Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever * Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert What you will be doing! * Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience * This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner * No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: * Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds * 18 years or older * High school diploma, GED, or international equivalent * Ability to pass a pre-employment drug screen and background check * Authorized to work in U.S. without sponsorship Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Job Purpose The Client Success Specialist will fill a key position at CallTower's by being a customer advocate and responsible for the satisfaction and growth of our existing customer base. The position will play an active role in building partnerships with the accounts assigned to the Customer Success Specialist. This individual will reach into our customer organizations and build strong relationships with key points of contact to help them achieve key business objectives and successfully utilize CallTower's offerings. The Client Success Specialist will work with cross-functional teams to respond to customer requests and address escalated issues. This individual will work directly with assigned accounts and maintain accurate and up-to-date records in Salesforce. This individual will to take ownership of customers' requests/issues and act with a sense of urgency while driving for resolution, and to exceed our customers' expectations. Duties: Build partnerships with assigned accounts and become a reliable resource for customers. Under limited supervision manage the day-to-day operational and tactical aspects of multiple customer escalations; effectively communicate plans, progress and status both internally and to customer organizations. Respond to customer requests from different sources such as marketing campaigns, inbound phone calls or escalations from our support team. Obtain a detail understanding of customers UCaaS, CCaaS and communication distribution needs and demonstrate the technical ability to offer additional CallTower solutions to expand deployed technology and advance solution set. Ability to identify customer need for additional CallTower UCaaS and CCaaS offerings and the ability to upsell additional solutions. Address customer relationship issues for assigned accounts; urgently address customers marked “At-Risk” and take effective actions to save the account. Assist customers in product migration efforts; communicate the migration path. Engage and participate in up-sell/cross-sell activities Create and provide quotes for CallTower services; process the orders in accordance with internal policies/processes. Follow up with key customers who may feel dissatisfied to ensure issue resolution and a satisfactory conclusion. Other duties as assigned by management. Skills/Qualifications: Bachelor's degree or at least eight years of equivalent experience preferred. Two plus years of Customer Service Experience, with a minimum of one year experience in account/customer success management preferably in a technology-based industry. Customer focused personality, able to interact and deescalate tense situations. Able to interact at all levels of our organization, including executive levels. Experienced with customer service skills, ability to work independently and efficiently to meet deadlines, and adapt to a fast-paced dynamic environment. Be able to effectively work in a very autonomous role with minimal supervision. Ability to proactively set and manage expectations for customers and internal departments, build and maintain strong relationships. Skilled with maintaining up-to-date records of customer interactions in Salesforce and Client Success Platform. Excellent verbal and written communication skills, including excellent listening skills. Occasional travel, up to 10%, possibly on short notice. Benefits: Annual market comp evaluation 85% employer paid medical plans (HDHP and PPO options) Dental/Vision PTO accrual starts day one 100% 401k match on first 4% Paid Parental Leave 100% Employer paid life insurance, LTD, EAP, telehealth, Gym Pass Salary Description $58,000 - $69,000

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $15.50 - $17 per hour Salary Range: 15.5 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.$20 - $20 an hour Benefits:401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Join Our Team as a Frontier Customer Service Representative! CH Promotions is one of the nation's fastest-growing marketing firms in the telecommunications industry. CH Promotions is a pioneer in brand engagement, constantly pushing the boundaries with innovative promotional events and personalized marketing strategies that deliver measurable results for our prestigious clients. We are at the forefront of the telecommunications industry, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Our mission is to assist in expanding Frontier throughout the Rochester territory while simultaneously cultivating the next generation of leaders within our field. CH Promotions is seeking a passionate and ambitious Frontier Customer Service Representative to join our team. As a Frontier Customer Service Representative, you will work directly with Frontier to create positive interactions with customers when introducing the brand and enrolling them in new services. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients through their enrollment process. What does a typical day look like for our Frontier Customer Service Representative? Let's break it down: Meet with potential customers in the community (face-to-face) to guide them through the enrollment process & ensure customer satisfaction by informing them about Frontier's latest services & promotions to find the solutions that best fit their needs Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty Stay informed about our client's products and services to effectively communicate with customers, promote the brand effectively, and boost sales Accurately record and manage customer account details to ensure smooth service activations and installations Work together with top-performing Frontier Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward Qualifications of the Frontier Customer Service Representative: High School Diploma No prior experience is required - past customer service, account/brand management, or relevant sales experience, especially in the telecommunications industry, is a plus! Excellent communication, interpersonal, and problem-solving skills Ability to build rapport quickly and manage relationships effectively Self-motivated, goal-oriented, and passionate about driving sales results Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services Although our Frontier Customer Service Representative role is an entry-level position in the telecommunications and technology industries, our team needs career-focused individuals who want an opportunity for significant income and those who desire to grow in their career and professional portfolio. If you are ready to put your team building, critical thinking, and sales knowledge to the test, then our Frontier Customer Service Representative role is for you! #LinkedIn-OnSite

div class="job-description-container" div class="trix-content" div Do your friends and co-workers refer to you as a people person? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? Do you have good organizational skills and computer savvy? If so we are looking for employees just like you in the ever-changing Sign Industry. /divdiv /divdiv As a FASTSIGNS Customer Service Representative/Admin, you will be the initial contact with current customers as well as prospective customers. You will work with customers in numerous ways such as email, telephone, in-person in our FASTSIGNS Center. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. /divdiv /divdiv Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will also receive some hands-on experience to familiarize yourself with the materials needed and the production process. You would also assist in the materials management process, which may include ordering of materials as requested, keep the Point of Sale System material costs up to date and exploring cost saving options for materials available in the industry. You will be involved in team meetings and be intimately involved in the success of the FASTSIGNS Center. br/br/The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. /divdiv /divdiv FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. /divdiv /divdiv We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?/divdiv /divdiv /div /div br/br/br/ div class="account_description" div style="text-align: center;"At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. br/br//div div style="text-align: center;"Are you ready to plan for your future? Discover your next career. Make your statement.br/br//div div style="text-align: center;"Learn more by exploring the positions offered by FASTSIGNS centers./div /div br/ div class="disclaimer-v2" p style="font-size:8pt;"em This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate. /em/p /div /div

Benefits: Locally owned and operated 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development You might be a great fit if… You enjoy serving others as we would like to be served. Making the best even better. You enjoy making a difference in your community. You enjoy helping others. You enjoy working in teams. You're motivated to learn new skills. Job Summary: Basic Customer Service representatives are expected to maintain a positive representation of Secor by providing an outstanding customer service experience consistent with company values. Working independently and assisting Advanced Customer Service representatives, the main task of this role is to assist customers and maintain a clean, efficient, well stocked sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities: Responsibilities: The Basic Customer Service Representative for Secor hardware stores participates in all basic hardware operations including receiving and stocking merchandise through all departments of the hardware store. Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders. Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks. Notify customers of upcoming promotions and new products. Receive incoming and stage outgoing hardware shipments. Assist with loading products into customer's vehicles as needed. Merchandise products according to prescribed planograms and help maintain signage. Restock shelves as necessary. Assist in taking regular inventory of stock. Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day. Help store staff with other tasks as needed. Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy. Attend and participate in all company-sponsored training programs as required. Adhere to all store policies and safety standards. Be able to cut keys for customers. All other duties assigned. Qualifications: Outstanding customer service skills and a professional attitude. A working knowledge of the products contained in the store with a willingness to continue to learn. Organized, self-starter who thinks independently and solves problems. Knowledge of effective sales methods and techniques. Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Strong math, reading, writing, and communication skills. Able to lift up to 80 lbs, regularly lift 25 - 50lb. Able to work a flexible schedule, including evenings, weekends, and holidays as needed. Goals: Boost overall sales by closing the sale, and promoting the store's loyalty program and add-on sales. Continually expand knowledge of all departments in the store. Become a versatile employee, able to help in other areas when needed. Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management. After enough experience, become an Advanced Customer Service representative demonstrating excellence in customer service, mastery of hardware service skill sets, and mentoring new Basic Customer Service employees, helping them understand store products, services, and retail concepts. Compensation: $15.00 - $17.50 per hour No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities-through the best of times and the greatest challenges.

Job PurposeThe Client Success Associate will fill a key position at CallTower's by being a customer advocate and responsible for the satisfaction and growth of our existing customer base. will play an active role in assisting unnamed accounts. This individual will primarily work with customer organizations utilizing account management ticketing system to help them achieve key business objectives and successfully utilize CallTower's offering. The Client Success Associate will work with a cross-functional teams to respond to customer requests and address escalated issues. This individual will work directly with unnamed and maintain accurate and up-to-date records in Salesforce. This individual will to take ownership of customers' requests/issues and act with a sense of urgency while driving for resolution, and to exceed our customers' expectations. Duties:Assist with unnamed accounts and become a reliable resource for customers. Under direct supervision manage the day-to-day operational and tactical aspects of multiple customer escalations; effectively communicate plans, progress and status both internally and to customer organizations. Respond to customer requests from different sources such as marketing campaigns, inbound phone calls or escalations from our support team. Understand and relay CallTower's solution offering to customer; be able to understand customer needs and communicate how CallTower's solutions can solve those needs. Address customer relationship issues for unnamed accounts; urgently address customers marked “At-Risk” and take effective actions to save the account. Assist customers in product migration efforts; communicate the migration path. Engage and participate in up-sell/cross-sell activities. Create and provide quotes for CallTower services; process the orders in accordance with internal policies/processes. Follow up with customers who may feel dissatisfied to ensure issue resolution and a satisfactory conclusion. Other duties as assigned by management. Skills/Qualifications: Associate's degree preferred or 3 years of equivalent experience 4+ years of Customer Service experience. Customer focused personality, able to interact and deescalate tense situations. Working customer service skills, ability to work independently and efficiently to meet deadlines, and adapt to a fast-paced dynamic environment. Skilled with maintaining up-to-date records of customer interactions in Salesforce. Excellent verbal and written communication skills, including excellent listening skills. Benefits: Annual market comp evaluation 85% employer paid medical plans (HDHP and PPO options) Dental/Vision PTO accrual starts day one 100% 401k match on first 4% Paid Parental Leave 100% Employer paid life insurance, LTD, EAP, telehealth, Gym Pass

Come and work for Envoy Air, an American Airlines Group Company, at ROC and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate - $16.01 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level Both full-time and part-time positions available Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds 18 years or older High school diploma, GED, or international equivalent Ability to pass a pre-employment drug screen and background check Authorized to work in U.S. without sponsorship Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.

Benefits: Locally owned and operated 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development You might be a great fit if… You enjoy serving others as we would like to be served. Making the best even better. You enjoy making a difference in your community. You enjoy helping others. You enjoy working in teams. You're motivated to learn new skills. Job Summary: Advanced Customer Service representatives within the hardware store are expected to maintain a positive representation of Secor by providing an outstanding customer service experience consistent with company values. Working independently while also training and directing Basic Customer Service representatives, the main task of this role is to assist customers and maintain a clean, efficient, well stocked sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities: Responsibilities: Monitor store conditions while maintaining an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks. Monitor merchandising conditions and uphold standards including maintenance of existing merchandising sets. Merchandise products according to prescribed planograms and help maintain signage. Participate in, as well as direct, all basic hardware operations including receiving and stocking merchandise through all departments of the hardware store. Provide exemplary customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. Lead in-store sign-up and execution of loyalty program initiatives throughout the store. Notify customers of upcoming promotions and new products. Restock shelves as necessary. Assist in taking regular inventory of stock. Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day. Participate in inventory counts and adjustments for accurate inventory. Place and receive purchase orders for replenishment of stock and fulfillment of special orders. Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy. Assume pass-off of more complex service issues from basic customer service team members, as well as assisting them through on the job training. Fulfill store opening and store closing responsibilities with the designation of key holder Attend and participate in all company-sponsored training programs as required. Master advanced service skill sets including advanced key cutting, lockset rekeying, UPS shipment processing, paint mixing and color matching; these in addition to basic service skill sets. Adhere to all store policies and safety standards. All other duties assigned. Qualifications: Outstanding customer service skills and a professional attitude. Advanced working knowledge and skill in at least one hardware department, and general knowledge and skill in multiple hardware departments within the store with a willingness to continue to learn. Organized, self-starter who thinks independently and solves problems. Knowledge of effective sales methods and techniques. Strong math, reading, writing, and communication skills. Ability to carry out detailed but uninvolved written or oral instructions. Able to lift up to 80lbs regularly Able to work a flexible schedule, including evenings, weekends, and holidays. Goals: Boost overall sales by matching customer needs with store products and services, enlisting new members to the store's loyalty program, and becoming a trusted problem solving project resource to customers within the store. Continually expand knowledge of all departments in the store. Become a versatile employee, able to help in other areas when needed. Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management. Develop skill sets of an assistant store manager or store manager, demonstrating excellence in customer service, mastery of hardware skill sets, and reputation as a leader among your peers. Compensation: $15.50 - $18.00 per hour No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities-through the best of times and the greatest challenges.