Customer Service Associate
Customer Service Associate Job 49 miles from Hampton Bays
Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Pay: $17 - $17.50 / hour
At Wegmans, customers tell us they choose us for the helpful people in our stores, including the ways we help them enjoy fresh ingredients and delicious meals. As a member of our Front-End Team, you may be selected to work in a role such as Cashier, E-Commerce Store Shopper, Cart/Parking Lot Attendant, Maintenance, Cash/Accounting Office Service Desk! If you love working with others in a fast-paced & dynamic environment and would love to make a difference in a customer's shopping experience, Wegmans is the place for you!
What will I do?
Make a difference in a customer's day and the reason they return to our store
Become part of an energetic team where you can Do What You Love every day
Exhibit enthusiasm in the exceptional products we offer
Demonstrate your passion for food and share that knowledge with our customers
At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working overtime, on Sundays or on recognized holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
Lighting Sales Associate
Customer Service Associate Job 2 miles from Hampton Bays
THIS JOB IS FULL TIME ONSITE IN OUR SOUTHAMPTON, NY LOCATION.
Function: Responsible for profitably selling and promoting lighting products to existing and potential customers while identifying new opportunities in the marketplace. This role involves working in a lighting showroom, attending trade shows, and maintaining expertise in lighting solutions.
Duties and Responsibilities
· Provide expert guidance on lighting solutions, including fixture selection, energy efficiency, and smart lighting technologies.
· Seeks prospective business opportunities with new and existing customers.
· Strengthens existing customer relationships and identifies potential for account growth.
· Resolve customer inquiries and complaints, offering tailored solutions that meet their lighting needs.
· Maintain a strong knowledge of lighting fixtures, bulbs, smart lighting, and energy-efficient solutions.
· Coordinates customer returns and exchanges and completes proper documentation according to the company's policies.
· Attend supplier/manufacturer training sessions, trade shows, and networking events occasionally outside regular business hours.
· Follow up on all quotations, existing orders, manage calling queues, and maintain bid follow-up queues to ensure customer satisfaction.
· Provide the Lighting Manager with daily updates on customer interactions, inquiries, and sales activities.
· Performs other related duties as needed to support business growth and customer satisfaction.
Qualifications:
· Excellent interpersonal and written communication skills.
· Strong customer service orientation with the ability to build and maintain relationships.
· Strong computer skills, including business application software, ERP system, web browsers, internet search engines, email and Microsoft Office suite.
· Ability to perform basic mathematical calculations related to pricing and discounts.
· Strong time management and organization skills with the ability to handle multiple priorities.
· Ability to work independently with minimal supervision.
Customer Service Representative
Customer Service Associate Job 49 miles from Hampton Bays
We are seeking a proactive and customer-oriented individual to join our team. The ideal candidate will be responsible for responding to customer inquiries, assisting with online purchases, and promoting our products and services. This role also involves working with various teams to ensure an exceptional customer experience and contribute to the growth of our online sales.
Key Responsibilities:
Handle customer inquiries promptly through inbound and outbound calls, emails, live chat, and other online platforms, providing accurate information about products, pricing, promotions, and order updates.
Guide customers through the website, helping them complete online purchases and offering tailored product recommendations.
Manage post-sale interactions, including order tracking, returns, exchanges, and ongoing product support.
Collaborate with the marketing team to drive online sales through seasonal campaigns, special promotions, and email marketing efforts.
Ensure product listings are up-to-date, accurate, and optimized for search engines (SEO).
Use CRM software to maintain detailed records of customer interactions and sales activities.
Analyze online sales trends to identify growth opportunities and areas for improvement.
Provide valuable feedback to the merchandising team on customer preferences, inventory levels, and product demand.
Stay up-to-date on product knowledge to provide customers with comprehensive information and assist them in making informed buying decisions.
Work towards meeting monthly and quarterly sales targets and key performance indicators (KPIs).
Qualifications:
High school diploma or equivalent required; college degree preferred.
Prior experience in sales, account management, or e-commerce is highly desirable.
Excellent communication skills and a customer-centric approach.
Proficient in Microsoft Office Suite (Excel, Word, Outlook) and familiar with CRM platforms (Salesforce, HubSpot, etc.).
Ability to quickly grasp new product knowledge and services.
Self-motivated with the ability to work independently and as part of a team.
Positive attitude with strong problem-solving skills and a passion for delivering exceptional customer service.
Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously.
Experience with online sales platforms (Shopify, Magento, etc.) is a plus.
Customer Service Representative
Customer Service Associate Job 35 miles from Hampton Bays
MedXwaste.com, based in West Haven, CT, specializes in healthcare waste management, compliance services, paper shredding, hard drive destruction, and product destruction. With a focus on environmental responsibility and safety, we provide a comprehensive range of waste management solutions.
Role Description
We are seeking a detail-oriented Bookkeeper/Customer Service Representative to join our team. This dual role will involve managing financial records and providing exceptional customer service to our clients. The ideal candidate will be organized, proactive, and possess strong communication skills.
Key Responsibilities:
Bookkeeping:
Maintain accurate financial records, including accounts payable and receivable.
Prepare and process invoices, receipts, and payments.
Assist with reconciliation
Assist with budget preparation and financial forecasting.
Customer Service:
Serve as the first point of contact for customer inquiries via phone & email
Provide information about services, resolving issues in a timely manner.
Work with dispatcher to create customer schedules
Maintain customer records and update information in our software
Collaborate with other departments to address customer needs and concerns.
Follow up with customers to ensure satisfaction and retention.
Qualifications:
Proven experience in bookkeeping or accounting, preferably in a similar role.
Strong customer service skills with a friendly and professional demeanor.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
High school diploma required; associate degree in accounting or related field preferred.
Call Center Customer Service Representative
Customer Service Associate Job 47 miles from Hampton Bays
Job Title: Call Center Representative
Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you!
Key Responsibilities:
Schedule appointments via inbound and outbound calling software.
Provide exceptional customer service by interacting with patients in a supportive manner.
Follow provided scripts and use professional terminology during patient interactions.
Report appointment scheduling issues and technical problems to management promptly.
Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
Adapt quickly to new information and clinic changes.
Ensure internal customers receive personalized and prompt attention.
Qualifications:
High School Diploma or GED required.
1-5 years of call center, office, or customer service experience.
Excellent computer and typing skills.
Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
Ability to multitask and exceptional organizational skills.
Compensation: $23-$25 per hour
Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!
Client Services Representative
Customer Service Associate Job 47 miles from Hampton Bays
We are seeking a Client Services Representative with experience in financial services, investment banking or insurance industries to work for a growing company in Westport Connecticut. This role will interact with customers and internal leadership on a daily basis, assisting to facilitate the needs of the client.
Position: Client Services/Operations Associate
Company Location: Westport, Connecticut
Key Responsibilities
Manage cases involving policyholder interactions with empathy and professionalism.
Conduct qualitative due diligence, understanding state-specific regulations.
Generate quotes for policyholders and evaluate financial case dynamics.
Track and manage leads using a CRM system; predict and resolve challenges.
Create and maintain client/customer reports regularly.
Update internal process documentation and analyze customer feedback.
Identify and support new business opportunities for growth.
Requirements
2-4 years of experience in customer service or a client-facing role.
Strong relationship-building, organizational, and problem-solving skills.
Ability to excel in a fast-paced environment with attention to detail.
Proficiency in Microsoft Office (Excel, Word, PowerPoint); CRM familiarity is a plus.
Background in financial services or insurance is advantageous.
Completion of background and pre-employment checks is mandatory.
Type: Full-time, on-site
Customer Service Representative
Customer Service Associate Job In Hampton Bays, NY
We are looking for a highly organized, enthusiastic, and driven Customer Service Representative to join our growing team. In this role, you will help build on our foundation of concierge swimming pool service, ensuring exceptional customer experiences and measurable growth. Working across multiple divisions and with our field team, the ideal candidate is a confident self-starter with strong sales and service skills, excellent communication, and a collaborative mindset.
This role involves managing relationships with some of our most distinguished clients. You'll have access to a wealth of industry expertise, cutting-edge communication tools, and a trusted reputation built over decades.
Experience in the swimming pool industry is preferred, but candidates with a strong understanding of trades and a passion for service are encouraged to apply.
Key Responsibilities:
Handle inbound calls from service customers and field technicians.
Build and maintain strong customer relationships while identifying ways to exceed expectations.
Collaborate with the Service team and field technicians to uphold our high service standards.
Proactively identify repair and maintenance needs to ensure seamless summer and winter seasons.
Negotiate contracts while maintaining industry-leading renewal rates.
Prepare estimates for repairs, upgrades, and third-party services, ensuring timely execution and quality control.
Contribute to the team's success by sharing expertise in sales and account management.
Work with the finance team to ensure timely payments and manage receivables.
Track key performance indicators (KPIs) to measure effectiveness and impact.
Qualifications:
Proven experience in sales, account management, or customer service, preferably in the swimming pool industry.
Exceptional organizational and communication skills.
Bachelor's degree or relevant certification preferred.
Proficiency in Microsoft Office and ability to type 40+ wpm.
A proactive, customer-focused attitude with a flexible approach.
Schedule:
Full-time
Monday-Friday, with seasonal Saturday availability
Compensation & Benefits:
Salary: $60,000-$70,000 (based on experience, education, and qualifications)
Potential for bonuses or additional compensation
Comprehensive health insurance (medical, dental, vision)
401(k) plan
Paid time off (PTO) and holidays
Professional development opportunities
Full company-wide closure during Christmas week
Commercial Lines Insurance CSR - Temporary (6 months)
Customer Service Associate Job 37 miles from Hampton Bays
HYBRID schedule- New Haven County / Central CT
Join a top-rated, member-owned property & casualty insurance provider known for its collaborative culture and commitment to employees and customers.
About the Role:
We're seeking a temporary Commercial Lines Customer Service Representative to support their account services team from March through early Fall (end date TBD). Must have a producer's license and experience in commercial P&C insurance operations.
What You Bring:
3+ years experience working in commercial lines (P&C focus)
Experience with Auto coverage & habitational personal lines (preferred)
Strong Risk Management knowledge, contracts, and credit reports
Self-motivated with strong judgment & problem-solving skills
CT Producer's license Agent's license
Ability to start immediately
What They Offer:
Competitive pay
Collaborative, team-oriented environment
Now interviewing-click 'APPLY NOW'!
Sales Associate (Seasonal) I Montauk
Customer Service Associate Job 32 miles from Hampton Bays
Sales Associate (Seasonal)
Montauk, NY
Venroy makes clothes to elevate everyday life through light-hearted escapism. While styles vary by season, all collections are guided by the ineffable sense of freedom that comes with travel. Venroy was founded by Sean Venturi on Bondi Beach in 2010. Beginning with European-length Swim Shorts, which quickly garnered a global following, Venroy has since evolved into a complete lifestyle offering for men and women.
As an Australian-owned, direct-to-consumer retailer, Venroy has stores across Australia, Italy, and the US. Our complete offering is also available at venroy.com.
Role Purpose
As a Sales Associate at Venroy Montauk, you'll support store operations, provide exceptional service, and contribute to creating a welcoming in-store experience throughout the season. Your focus will be on assisting with sales, building client relationships, and delivering a seamless shopping experience. Your dedication will help establish Venroy Montauk as a must-visit destination, leaving a positive, lasting impression on both local and seasonal clients.
Key Qualities
Experience in retail roles, with a proven ability to build rapport with clients, enhance the in-store experience and brand awareness.
Appreciation for the Venroy brand, product, and retail experience.
Remain friendly, approachable, and respectful to clients and fellow team members.
Willingness to take initiative in a fast-paced environment.
Sense of motivation, organisation and timeliness.
Flexible work schedule, including weekends and summer holidays.
Key Responsibilities
Maintain a high level of brand experience.
Maintain a high level of product knowledge.
Maintain a high understanding of the store and procedural operations.
Provide exceptional customer service and build rapport with regular and local clients.
Drive sales, carry out POS transactions and process payments.
Assist with inventory and store upkeep tasks on an ongoing basis.
Benefits
Uniform provided
Sales incentives
Generous employee discount
Our workplace is open, inclusive, friendly, and professional. We cultivate an environment that fosters kindness, compassion, and respect. We want all our team members to feel valued, enjoy coming to work, and find professional and personal fulfilment in their roles.
Apply via ******************.au
Only shortlisted candidates will be contacted.
Broker Support Representative - Health Insurance
Customer Service Associate Job 47 miles from Hampton Bays
The Broker Support Specialist is our in-house resource delivering exceptional service to our brokers and customers. They will perform various routine and defined support tasks in an office environment, up to 5 days per week.
At BenefitMall, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, BenefitMall has recently earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, BenefitMall could be the place.
KEY RESPONSIBILITIES:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Provide quality information and solutions to brokers that are housed in our office and those that are not housed by BenefitMall.
Prepare files and maintain physical or electronic records and documents in required formats daily.
Compile and verify information, as well as input data into a tracking database or system.
Provide customer service directly to our clients, both internal and external, by retrieving documents and/or responding to requests for information by phone or email.
Maintain 100% of available phone and electronic service goals.
Determine when customer issues need to be escalated and find solutions.
Provide brokers and clients with quality service for issues regarding employee enrolment, ID card status effective dates and commission issues.
Keep up to date on all Company policies and promotional offerings.
Actively participate in regular meetings, providing input to contribute to the team's overall success.
Make outbound calls to clients for the purpose of monitoring client satisfaction.
Occasional long, irregular hours during 4th Quarter.
QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School diploma or equivalent required.
A minimum of two (2) years of experience in a customer service environment within the health insurance field.
Working knowledge of medical conditions, terminology, and insurance products.
Prior experience dealing with multiple customer service issues.
Possess a good understanding of HIPAA laws and guidelines.
Exceptional attention to detail and ability to manage multiple tasks simultaneously.
Strong knowledge of Microsoft Office; specifically, Excel, Word, and Outlook Exchange; proficient with various web browsers.
Ability to communicate effectively with internal and external personnel, both verbally and in writing.
Ability to read, analyze and interpret Explanation of Benefits (EOB).
Read, comprehend, and interpret underwriting procedures, requirements, regulations, and contracts.
Work in and contribute to a positive team environment.
BenefitMall is the health insurance division of CRC Group, a TIH company.
General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site. Depending on the position and division, this job may also be eligible for TIH's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Client Service Specialist - Insurance
Customer Service Associate Job 47 miles from Hampton Bays
At Point Wealth Management, our purpose is clear: "With the guidance of our team, our clients can make decisions that are aligned with what they value most. As our firm delivers on this promise, our team gets to live lives they are proud of, do work that excites and challenges them, and serve their clients, their families and their communities in powerful ways."
We are an experienced Wealth Management team serving high net worth individuals, business owners, and families. Our clients value our relationship-oriented approach that enables them to make educated decisions with efficiency and confidence. Our office is in Melville, NY.
Role Overview:
We're seeking a motivated and detail-oriented Insurance Client Service Specialist to join our growing team. This role is crucial in supporting our advisors and ensuring smooth operations for our clients.
At Point Wealth Management, we believe in nurturing talent and providing opportunities for growth. As our Client Service Specialist, you'll have the chance to expand your skills, learn about wealth management, and potentially advance your career within our supportive team environment. We utilize modern financial technology and encourage innovation in our processes. You'll have the opportunity to interact with high-net-worth clients, contribute to our client education initiatives, and play a crucial role in delivering exceptional client experiences.
Key Responsibilities:
Facilitate the onboarding process for new clients, ensuring all insurance-related illustrations and documentation are completed accurately and efficiently.
Assist in the underwriting process by gathering necessary documentation, scheduling medical exams, coordinating with underwriters, and ensuring all requirements are met.
Serve as a primary contact for clients via phone, email and in-person; providing updates on policy statuses, addressing inquiries, and offering solutions to any issues that arise.
Manage the full lifecycle of insurance policies, including applications, renewals, modifications, and cancellations, ensuring all actions are documented and compliant.
Monitor and track late payments, communicate with clients to resolve issues, and work to ensure timely payments and policy continuity.
Reach out to clients to schedule needed appointments for advisors.
Maintain organized and accurate records of all insurance-related documents, ensuring compliance with industry regulations and internal standards.
Work closely with internal teams, including financial advisors and underwriters, to align insurance operations with overall wealth management strategies.
Stay current with industry regulations, ensure adherence to compliance standards, and generate reports for internal use and client presentations.
Qualifications and Skills:
Previous experience in insurance operations, underwriting, or a similar role within financial services is a plus.
Bachelor's degree in finance, business, or related field (or equivalent work experience)
New York Life & Health Insurance License (preferred)
Strong proficiency in Microsoft Office suite
Excellent communication skills, with the ability to explain complex insurance concepts to clients
Detail-oriented approach, coupled with a talent for seeing the big picture in wealth management
Commitment to continuous learning and professional development in the insurance field
What We Offer:
Full-time, in-office position (9:00 am - 5:00 pm, Monday-Friday)
Competitive base salary
Performance-based bonus (eligible after 3 months)
401(k) with company match
Comprehensive health, dental, and vision insurance
Group long-term disability insurance
Paid time off
Professional development opportunities and significant potential for growth
Exposure to various aspects of the financial services industry
Collaborative team environment with regular team-building activities
Work-life balance and a culture that values your ideas and contributions
How to Apply:
Please visit our website (******************** to learn more about our team. Qualified candidates should submit their resume and a brief cover letter explaining why they're excited about this opportunity.
Join us in our mission to provide outstanding wealth management services while growing professionally in a dynamic and rewarding environment. Point Wealth Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Client Services Associate
Customer Service Associate Job 47 miles from Hampton Bays
Client Services Associate Job Description:
Operations and Administrative for a successful financial planning team.
Opportunity for long-term growth and success.
Key Responsibilities:
Complete and process client applications efficiently.
Provide excellent service to existing clients.
Communicate effectively with financial advisors and service centers.
Maintain clear and professional communication with both existing and new clients.
Required Skills and Qualifications:
Strong interpersonal skills with the ability to build and maintain relationships.
Proficiency in Microsoft Outlook and general understanding of Microsoft Office Suite.
Experience with Salesforce is a plus, but not mandatory.
Excellent organizational and multitasking abilities.
Preferred Attributes:
Personable and adaptable in a dynamic work environment.
Detail-oriented with a focus on accuracy and efficiency.
Team player mentality and attitude.
Benefits:
Work alongside a family oriented and supportive team.
Opportunities for professional development and career advancement.
Additional benefits will be discussed during interview.
East Hampton Sales Associate
Customer Service Associate Job 28 miles from Hampton Bays
East Hampton Sales Associate
Company: Born in Los Angeles, Cult Gaia is known for beautiful heirloom pieces that will live in your closet forever. The cornerstone of Cult Gaia's DNA is creating objects d'art that makes you look twice. Since its inception, CG has grown from accessories into a lifestyle brand, selling everything from ready-to-wear to shoes, a world of Gaia.
Cult Gaia is looking for a Sales Associate for our East Hampton store. The Sales Associate is the pulse of our sales floor, and their number one priority is to provide an exceptional customer experience. The Sales Associate will be expected to create relationships with clients to understand their lifestyle and fashion needs. The Sales Associate should have expert knowledge of the brand, the aesthetic, and it's pieces. A great Sales Associate exudes confidence, a love of fashion, and a passion for the customer and their experience.
What You Will Do
Meet personal and store sales goals by ensuring that each customer receives outstanding customer service.
Establish a returning client business by developing and maintaining long-lasting relationships.
Actively outreach to client base to strengthen relationship via email, phone call and text messaging.
Utilize company selling culture and training tools to meet and exceed KPI expectations.
Actively learn and speak to the trends of each collection.
Utilize all company training materials to stay versed on company happenings, new collections, and promotions.
Maintain organization, upkeep, and cleanliness of both the front and back of house.
Ensure that the sales floor is maintained and beautifully reflects the brand
Partner with entire team to execute open + close checklist, shipments, DOR's and overall store standards.
Actively support Diversity, Equity, and Inclusion Initiatives.
What You Can Bring
Proven experience as a Retail Sales Associate or a similar role in the fashion industry
Sales experience in clothing or any retail store
Excellent customer service skills
Ability to offer personalized styling tips while identifying clients' needs
Positive attitude and friendly demeanor
WHAT WE OFFER:
Medical, Dental, Vision & Dependent Coverage
401K with company match
Life insurance
Pet Insurance
PTO
Paid Sick Leave
Clothing Allowance
Retail Uniform
Referral Program
Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)
Customer Service Associate Job 2 miles from Hampton Bays
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Togetherâ„¢!
Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Compensation:
Depending on Experience
$20.00 - $25.00 an hour
Perks:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Showroom Sales Support Associate
Customer Service Associate Job 41 miles from Hampton Bays
About the Company: AKDO is a privately owned, market-leading manufacturer and distributor of natural stone, porcelain, ceramic, and glass products, including slabs, tiles, and mosaics. For the past 30 years, we have focused on top quality and consistency in both our products and our service, and as a result, we've emerged as one of America's most renowned brands of luxury tile and stone.
About the Role: The Showroom Sales Support Associate assists in all aspects of the day-to-day operations of the Showroom. They support the Showroom sales team in managing and coordinating sales by proactively communicating with Dealers, Fabricators, Designers, Contractors, Developers, and other trade related groups or potential customers regarding samples, shipping, pricing, and availability of products. The Showroom Sales Support Associate will also work with clients when needed.
Responsibilities:
Answer incoming calls and emails; respond to inquiries regarding stock checks, order status, delivery status, price confirmation, and sample requests
Follow up on open order and hold status reports with the sales team on a bi-weekly basis, releasing holds per company policy
Send samples to customers as requested
Manage the entire sales order process, including freight quotes, Special Order agreements, sending payment forms and processing returns, and credits
Process Credit Card payments as needed
Follow up with Purchasers on the status of open orders, including tracking information
Assist in maintaining the appointment calendar
Prepare marketing and sample kits for the sales team.
Assist in maintaining the Showroom and Factory Outlet; order and replace samples and marketing collateral as needed
Coordinate lot views, slab movement, and photo requests.
Attend weekly team meetings, training, and be available to attend events.
Qualifications/Skills/Abilities:
High school diploma, some college preferred
2 years of customer service experience in luxury products preferred
Interior Design background is very desirable
Demonstrate positive and proactive attitude
Excellent verbal and written communication skills
Customer service driven with excellent phone and email etiquette
Strong organizational skills, ability to focus on details and excellent follow-up skills
Multi-task and work in a fast-paced environment
Excellent analytical and problem-solving skills
Solid computer skills, including MS Office, Excel, basic internet skills and experience with Customer Relationship Management system (CRM)
Ability to work a flexible schedule including 1-2 Saturdays per month
Benefits:
AKDO recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages, and outstanding advancement opportunities. For this reason, we offer a Comprehensive Benefit Plan that includes the following:
Medical and Dental Coverage
Vision care coverage
Disability insurance
Employee life insurance
Flexible spending accounts
401 (k) and company paid pension plan
Paid time off
Tuition reimbursement
AKDO is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and drug-free workplace. We comply with all applicable federal, state, and local laws regarding equal employment opportunity and affirmative action. Reasonable accommodations will be provided to individuals with disabilities to support their ability to perform essential job functions. Job responsibilities may evolve based on business needs.
Client Specialist
Customer Service Associate Job 22 miles from Hampton Bays
Gateway Services is North America's leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.
Gateway has proudly achieved the esteemed Great Place To Work Certificationâ„¢ in both Canada and the USA, a testament to our exceptional workplace culture and employee satisfaction. Join our team and experience the rewarding environment that has earned us this prestigious recognition.
Please visit Gateway Services Inc. to learn more about us.
Client Care Specialist
Pay Rate: $21/hr ($1000 sign-on bonus!!!!)
Work Hours: Training is Mon-Fri 8:30am-5pm. Shift Hours are Mon/Tue/Thu/Sun 9:30a-8p
Location: Final Gift Pet Memorial Center
(formerly, Regency Forest Pet Memorial) 760 Middle Country Rd, Middle Island, NY 11953
Job Overview
The Client Care Specialist reporting into the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations.
Duties & Responsibilities
Ensure excellent customer service, interacting via telephone, email, and in-person.
Build rapport and assist customers with product orders.
Interact and provide information in response to inquiries about products and services.
Determine client needs, offering possible solutions or follow-up as needed.
Coordinate client service requests, to ensure delivery is in accordance with client expectations.
Acquire and maintain appropriate interpersonal skills and extensive product knowledge of the full range of products and services.
Ensure best practices processes and procedures on all administrative and operational activities within the department.
Any other duties as assigned.
Education, Training & Qualifications
Post-secondary degree or diploma in a related field
One year experience working within customer service environment involving client care
A high level of integrity, ethics, and compassion for the care of the deceased is required.
Skills & Abilities
Teamwork oriented
Strong problem identification and solving skills.
Ability to effectively communicate, verbally and written.
Ability to multitask with multiple systems, while interacting with customers
Highly motivated, energetic, and able to thrive in a fast-paced environment.
Ability to build and maintain relationships with corporate departments, key business partners and customers.
Working Conditions
Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion
Prolonged periods sitting at a desk and working on a computer.
Occasionally lifting/moving 100+ lbs.
Regularly exposed to low/moderate/high noise environment
Regularly exposed to low/moderate/high heat environment
YOU'LL LOVE WORKING WITH US BECAUSE:
The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with!
OUR CORE VALUES:
People First
Exceed Expectations
(HIT) Honesty, Integrity, Trust
Be Passionate and Caring
Continuously Improve
WHAT YOU CAN EXPECT FROM US:
Generous salary and benefits package includes:
3 national medical plans that pay 100% after the members' deductible and copays
2 national dental plans that cover many services at no cost to the plan members
National vision plan
Company paid Life/ AD&D, STD and LTD for all full-time employees
Chance to purchase additional Life/AD&D coverage at discounted rates
Critical Illness, Accident and Pet insurance are offered as an employee's choice
Tax savings account: HSA, Health and Dependent Care FSAs
401(k) Retirement plan
Potential for Career Growth
Employee Assistance Program
Paid Holidays & Time Off
A Sense of Community
Great Hearts & Minds Scholarship Program
Gateway Tuition Reimbursement Program
Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************.
New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
Once trained, shift hours are Mon/Tue/Thu/Sun 930a-8p
Training is Mon-Fri 8:30am-5pm
40hrs per week (OT when required)
Customer Relations Specialist
Customer Service Associate Job 48 miles from Hampton Bays
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you.
You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.
You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics.
This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program.
Not to mention, you'll receive opportunities to volunteer and give back.
With Orkin's award-winning training program, you'll receive all the tools you need to succeed.
That means no industry experience required to start building your career.
Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.
Ready to start a career with staying power? Apply now! ************
youtube.
com/watch?app=desktop&v=c8sA3tJt-MU&feature=youtu.
be Responsibilities As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests.
You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros.
Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will… Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results Reschedule unserviced accounts within 24 hours Participate in quality assurance processes, programs, and initiatives Safeguards customer's privacy and other proprietary information What type of benefits will you receive? Pay of USD $20.
00 to $22.
00 hourly Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers The Pest Management Industry is growing - and is a recession resistant line of business You have a service-oriented mindset that leads you to build loyalty and trust with clients You hold yourself responsible to commitments You value being part of a team You want to join a company that supports the community Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Strong attention to detail and follow through Demonstrated ability to prioritize tasks and manage time efficiently We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.
What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What do you need to be successful? Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Strong attention to detail and follow through Demonstrated ability to prioritize tasks and manage time efficiently We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.
What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests.
You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros.
Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will… Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results Reschedule unserviced accounts within 24 hours Participate in quality assurance processes, programs, and initiatives Safeguards customer's privacy and other proprietary information What type of benefits will you receive? Pay of USD $20.
00 to $22.
00 hourly Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers The Pest Management Industry is growing - and is a recession resistant line of business You have a service-oriented mindset that leads you to build loyalty and trust with clients You hold yourself responsible to commitments You value being part of a team You want to join a company that supports the community Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests?
Customer Consultant
Customer Service Associate Job 48 miles from Hampton Bays
At Liberty, we are proud to integrate our Diversity, Equity and Inclusion (DE&I) throughout all functions and areas of the Bank in order to maximize our impact and exceed goals. We believe that deepening our DE&I strategies in the workplace and communities we serve, creates a much better place to work for our teammates and a safe place where our customers are connected and supported. We take pride in promoting through initiatives and investment a socially responsible and sustainable future.
SUMMARY OF THE JOB
:
The Customer Consultant is expected to assist customers over the telephone in a professional and courteous manner, and adhere to the service standards set by the Customer Service Center. This position is eligible for a hybrid work schedule after completing onsite training for the first 90 days.
ESSENTIAL FUNCTIONS:
Accurately, efficiently and professionally answer customer inquiries via the telephone.
Independently provide the highest level of customer service, general account servicing and problem resolution, escalating through the proper channels when necessary.
Performs account maintenance such as processing: check orders, stop payments, disputes, online banking requests, bill pay inquiries, etc.
Provides banking solutions to enhance and create lasting customer relationships.
Customer Service: Provides courteous, efficient, personalized service and satisfactory problem resolution to each customer in accordance with customer service standards.
Ability to handle complex situations and demonstrate de-escalating skills when dealing with irate or emotional customers.
Compliance: Adheres to banks policies and procedures.
Technical: Efficiently utilizes computer systems including Outlook, Microsoft, Insight, and internal intranet platform.
MINIMUM REQUIREMENTS:
At least two years of tele-services/customer service experience is preferred.
Familiarity with Bank products, services, and regulations, in particular CRA and other Fair Lending laws normally acquired through one to two years of banking experience and training preferred
PHYSICAL REQUIREMENTS:
General Office Equipment
Keyboard Dexterity
Lifting/carrying up to 25 lbs.
Use of general office equipment
Ability to travel
COMPLIANCE
Acts affirmatively in all activities under his/her control in conformance with the Bank's Affirmative Action, Equal Employment Opportunity, and Fair Lending Programs to achieve the Bank's goals and objectives. The bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin or veteran status.
Liberty Bank is an Equal Opportunity employer. It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
#LI-Hybrid
Other details
Job Family Marketing
Job Function Staff
Pay Type Hourly
Customer Retention Sales Representative
Customer Service Associate Job 39 miles from Hampton Bays
Seeking dynamic individuals for the role of Customer Solutions Advisor!
What do we do?
We pride ourselves in taking time to educate our members on the value of the Family Security Plan in order to ensure our policy holders are adequately covered.
We offer affordable solutions and make recommendations that make sense for those we serve.
We have a compassionate, caring, and diverse team of Retention Specialists who work well together in an open environment along with supportive and encouraging leadership.
We believe in growing and promoting our employees to the next level.
What's in it for you?
Great corporate office experience, opportunities to learn new skills, and perfect the skills you already have!
Hybrid schedule - Monday-Wednesday in the Orange, CT office and Thursday-Friday at home.
This role has a base pay plus incentives, bonuses, profit share, paid holidays, paid time off, all expenses paid award trips, and excellent benefits.
Annual income potential of $44,000 along with uncapped commission to earn even more!
Potential for $2,000 New Hire Bonus if metrics are hit!
Not licensed? No problem! We have an extensive pre-licensing program that will get you up to speed!
This position is a fit for you, if you:
Are driven and goal oriented
Are technologically savvy
Have a high level of integrity with the desire to help others
Are coachable
Are positive
Are resilient
What experience/skills contribute to a successful Customer Solutions Specialist?
Life and Health License preferred, but not required. The Family Security Plan will pay you while we help you obtain insurance licenses.
1-2 years' of experience working in a call center environment (required)
1-3 years of sales experience.
What responsibilities are included in a typical day-to-day for a Customer Solutions Specialist?
Answering all incoming retention calls efficiently and accurately.
Maintaining daily department close ratios.
Efficiently using all systems related to providing service.
Offering members alternative, future payment methods when necessary.
Identifying and maximizing referral opportunities.
Researching and resolving policy holder issues, and driving resolution to avoid escalation.
Entering data and other relevant information into call center database.
Identifying opportunities to transfer to licensed sales agents for additional benefits.
During a 90 -day period, the Customer Solutions Advisor will have to attain consistent goals before studying for the state insurance exam.
Shadowing and training once the insurance license is obtained
If you are self-motivated and care about people, apply now!
Client Relationship Specialist - Internet Sales
Customer Service Associate Job 39 miles from Hampton Bays
div class="company-overview"p id="is Pasted"strong About Us:/strong/pp Phoenix Acquisitions is a proud Authorized Dealer for Frontier Internet, specializing in delivering reliable, high-speed connectivity solutions. Our team strives to create meaningful customer relationships and drive impactful sales in a dynamic, collaborative environment.
Join us in bringing cutting-edge internet services to homes and businesses while advancing your career!/ppstrong Job Overview:/strong/pp As a Client Relationship Specialist - Internet Sales, you'll be the face of Phoenix Acquisitions, connecting with clients to provide customized Internet solutions.
Your role is to build trust, educate customers about our offerings, and drive sales through excellent service and strategic communication.
/ppstrong Key Responsibilities:/strong/pul style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"li Engage with clients to understand their internet needs and recommend tailored solutions.
/lili Build and maintain strong client relationships through exceptional customer service.
/lili Collaborate with the sales team to achieve individual and team goals.
/lili Stay updated on Frontier Internet products and industry trends.
/lili Handle client inquiries and resolve issues promptly and professionally.
/lili Utilize CRM systems to track interactions, sales, and follow-ups.
/li/ulpstrong What We're Looking For:/strong/pul style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"li Strong interpersonal and communication skills.
/liliA proven ability to build and maintain client relationships.
/lili Sales experience (preferred but not required-training provided).
/liliA self-starter with a goal-oriented mindset.
/lili Adaptability in a fast-paced, team-driven environment.
/lili Basic computer skills and familiarity with CRM tools.
/li/ulpstrong Why Join Phoenix Acquisitions?/strong/pul style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"li Competitive compensation package with performance-based incentives.
/lili Opportunities for career advancement and professional growth.
/liliA supportive and energetic team culture.
/lili Training and resources to help you succeed.
/lili Be part of a mission-driven company that makes a real impact on people's lives.
/li/ulp How to Apply:/pp Interested candidates are encouraged to apply by sending their resumes.
/ppem Phoenix Acquisitions is an equal-opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
/em/pp Ready to take the next step in your career? Join Phoenix Acquisitions and help shape the future of connectivity!/p/div