Customer Service Associate Jobs in East Greenbush, NY

Verizon Authorized Retailer, TCC - Sales Associate At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities. How do we make our customers better? Our Sales Associates utilize their passion, high energy, and knowledge to provide a unique sales experience that meets the need of our customers in the ever-changing world of Wireless. How do we make our communities better ? Our Sales Associates support their local communities through the TCC Gives Program. In support of this initiative, TCC gives 16 paid volunteer hours/year, the opportunity to submit grant request up to $10,000/quarter and the opportunity to get involved in company supported quarterly initiatives including: Backpack Giveaway, Teachers Rock, Veterans Rock and Pet Adoption Rocks. How do we make our employees better? We create a culture that inspires and motivates our Sales Associates to not only reach their performance goals, but to exceed expectations. Performance and growth is important, but more than that we embrace and celebrate our differences. At TCC, equity, diversity, and inclusion are not just words. They are our guiding principles as we build our teams, cultivate leaders, and create a work environment that reflects the customers and communities in which we live and serve. TCC is a top Verizon Authorized Retailer with locations nationwide. We have been named the Verizon Agent of the Year, a Glassdoor Best Place to Work, and a Top Workplace USA. Benefits Average Salary: $60,000 per year Average Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing Hourly Guaranteed Pay Same Day Pay Options Career Development Paid Time Off Paid Community Time Paid Employee Matter Day Generous Community Grant Opportunities Medical, Dental, Vision 401K with Company Match Long-Term and Short-Term Disability Critical and Accident Benefits Family Related Time Off Employee Assistance Program Employee Referral Program Verizon Wireless Discount Options Rewards and Recognition Responsibilities Passionate customer advocate with the desire to assist, advise and educate our customers on wireless products and services. Drive sales and customer satisfaction, with focus on the value to all customers. Conduct calls to our customers who are seeking to learn more about our products and services. Excellent communication skills and the ability to stay connected through Company resources. Able to perform operational procedures including store opening and closing responsibilities. Ambitious, self-driven individuals who are motivated by the pursuit of retail sales milestone goals. Effective at balancing customer experience and performance goals. Attend and complete all required training and meetings for development. Engage in community giveback through volunteer events, donations, grants and more. Maintain a positive attitude, engage with energy, and participate/contribute equally. Qualifications At least a high school diploma. Ability to work guaranteed full-time hours. Ability to work a flexible schedule including nights, weekends, and holidays. Reliable transportation. This position requires the ability to work in multiple locations. Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time. Ability to lift 10 pounds as needed. Ability to travel approximately 10%, based on the needs of the business. Legally authorized to work in the U.S. A job for which military candidates are encouraged to apply. Equal Employment Opportunity: We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Preferred Backgrounds Sales - Sales Associate - Sales Consultant - Sales Representative Retail - Retail Sales - Sales Manager - Account Manager RXA Other details Pay Type Hourly

Albany, NY Full Time M-F 9:30 AM - 5:30 PM We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented. Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements. Essential Duties and Responsibilities: · You will be in direct contact with clients- processing orders, resolving any issues, request for assistance · Ability to respond promptly to client questions and concerns · Helping clients to use COGENCY GLOBAL's proprietary applications (training provided) · Guiding clients through the process of working with state and local public offices · Working with public offices and commercial agents on the client's behalf · Reviewing legal documentation -attention to detail is a must. · Multi-tasking effectively · Excellent customer service skills · Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) · Team player · Great written and verbal communication · Bachelor's degree · Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs) Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun' culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · 35-hour work week · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society - We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit · 80% covered Medical Insurance & 80% covered Dental & Vision insurance

Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships Executing money movement transactions at the request of the client and/or FA/PWA Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit) Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization) Supporting the FAs/PWAs/teams' marketing strategy (e.g., website maintenance) Assist FAs/PWAs/teams in delivering against their business plan and client service model Remaining current on all policies, procedures and new platforms Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management ADMINISTRATIVE SUPPORT: Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with FAs/PWAs/teams as needed) Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials) Maintaining travel itineraries, preparing expense reports and managing the reimbursement process Assisting with general in-office support functions such as copying, filing and scanning documentation Preparing and submitting expense reports for processing at the direction of the FA/PWA Qualifications - External EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience High School Diploma/Equivalency College degree preferred Industry experience is a plus Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Knowledge/Skills Detail orientated with superior organizational skills and ability to prioritize Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint) Exceptional writing, interpersonal and client service skills Strong time management skills Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Adaptable and ability to multi-task Goal oriented, self-motivated and results driven Reports to: Business Service Officer Morgan Stanley EOE committed to diversifying its workforce. M/F/D/V Version: 7/10/2024 Expected base pay rates for the role will be between $33,280 and $85,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. About the Role At the Prime Customer Service Center, we believe in taking pride in our work, leading with empathy, guiding customers confidently, and always seeking the best solutions for their needs. In this dynamic role with exciting growth potential, you'll handle inbound calls related to our storage facilities and campgrounds-whether you're providing service-focused support to existing customers or engaging in sales-focused conversations with potential guests. We'll give you the tools, training, and support to become a true expert in storage, so you can proactively identify customer needs, stay current on evolving services, and guide guests through a variety of processes. You don't need to know everything upfront-we'll teach you, and you'll become part of an industry-leading service experience. Prime Offers Medical, Dental, Vision insurance Flexible schedule On-the-job training Pad time off Referral program 401(k) matching Monthly performance-based, incentive programs Key Responsibilities Confidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experience. Communicate clearly and professionally to ensure every guest feels valued and understood Embody company values by providing friendly, efficient support and contributing to a positive team culture Collaborate with team members and share insights to continuously improve our service offerings Respond promptly to every inbound call, treating each customer with equal importance and urgency Listen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experience Offer knowledgeable assistance regarding services, policies, and procedures Troubleshoot and resolve customer issues, escalating complex cases as needed Maintain accurate records of customer interactions and follow-up actions Qualifications A genuine passion for hospitality and customer care Strong attention to detail with the ability to meet expectations and deadlines Ability to manage multiple tasks effectively Experience in inbound phone sales is a plus when assisting our new customer calls and for highlighting value to our existing guests. Capability to handle sensitive and confidential information with discretion Proficiency in Microsoft Office applications and web-based tools Excellent written and verbal communication skills Comfort working both independently and as part of a team Strong problem-solving skills for handling challenging customer situations and gathering feedback for continuous improvement A desire to grow within the company, taking pride in serving our guests Bilingual Preferred We're especially seeking individuals able to work from 1:30 pm - 10:00 pm, with opportunities to move into other shift patterns over time based on seniority and performance. Along with a competitive base salary, we offer a monthly performance-based incentive program that rewards you for delivering exceptional customer experiences. Pay Range: $18.50 - $22.00 per hour + Incentives Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity! Specific Duties: Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines Responsible for customer service and new business development in a certain geographic area as assigned by the Company Aligns work orders to minimize mileage and travel time Inspects vehicle and equipment for safe operation Services existing customers by exchanging solvent or aqueous fluids along with removal of drum wastes, servicing parts washers and other equipment Pursues additional services with existing accounts Assesses potential customer needs, presents CC products and services to customers, and develops new customers Develops sales leads for Data-Marketing Complete all required paperwork accurately and neatly Maintains compliance with all applicable Department of Transportation (DOT) requirements Achieve sales quotas for total revenue and new customer development Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance Performing a variety of administrative tasks as required and directed, encompassing responsibilities such as document management, maintaining office cleanliness, data entry, and other duties as assigned. Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Core Competencies and Specific Skills: Strong communication skills and attention to detail Ability to interact with customers, sales branch employees, and other corporate departments Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc. Work Experience: Route sales experience preferred Education, Certificates, Licenses, or Designations: High School diploma or equivalent required Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following; Seat belt and cell phone violations Excessive speeding DUI, suspension and/or multiple vehicle collisions Personal Protective Equipment : Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats Physical Requirements : Frequent lifting of materials that typically weigh 54-80lbs Frequent pushing/pulling of 16-55 gallon drums of waste/product using CC-approved equipment for safe material handling. Drum weight varies based on material type and size, weight may exceed 400lbs. All applicants must pass the pre-employment physical including drug & alcohol screening Work Environment : While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Please refer to "Sales and Service Representative - Addendum" for physical requirements and work conditions. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve. Average Annual Earnings: $50,000-$75,000/year The compensation for this role is comprised of a weekly base salary plus uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown. • Health, Dental and Vision insurance • Wellness Program • Flexible Spending Accounts • Life Insurance • Long-Term Disability • Employee Assistance Program • Tuition Reimbursement

Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations. Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results. CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort. Select responsibilities include: * Direct Client Engagement and Support You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client. * Proposal Development Support You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain. * Intellectual Capital Development You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation. * Vendor Management You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships. Our Expert Consulting Track The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring * 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization) * Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus * Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations Ideal candidates may have the following experience, but it is not required: * Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever) * Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK) * Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm * Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses) * Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization * Mastery of statistical analysis concepts and techniques * Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus * Previous consulting experience, including slide writing and analytics * Bilingual in Spanish and English preferred Who You'll Work With At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems. As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise. CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact. Additional info You'll be based in: Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego). You'll be traveling: Travel is anticipated (30-50%) and will vary based on specific project locations. For U.S. applicants: BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 (USD) in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested retirement contributions made annually, whether you contribute or not * Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. * To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Full-time Description Are you passionate about supporting individuals and families by connecting them to much-needed services and resources? At ACAP, we've been empowering individuals and families by expanding opportunities and breaking down barriers to success for nearly 60 years. As a Customer Service-Eligibility Navigator, you will collaborate with individuals and families to enroll them in ACAP programs and connect them to other needed resources through our community partners. ACAP is hiring full-time Customer Service-Eligibility Navigators to join our team in-person at our main office in Albany, New York. Benefits Include: Paid Time Off Benefits: Sick and Personal Leave, 12 paid holidays, 403(b) with employer contribution; Insurance Benefits: Health, Dental & Vision Insurance, Employer-paid life/AD&D Insurance, Short-term/Long-term Insurance; Additional Benefits: Tuition Assistance, Employee Assistance Program (EAP), and Opportunity for Advancement! Pay starts at $20.45 per hour; Monday - Friday; 37.5 hours per week Qualifications: A high school diploma or equivalent is required, along with at least one year of experience in customer service and data entry within a human services organization, nonprofit agency, or community-based organization is required. An associate's degree in human services, social work, psychology, or a related field is preferred. Call Center experience is a PLUS! Basic PC skills including database entry, word processing, and spreadsheet skills is required. Bi- or Multi-lingual skills are a plus. Responsibilities: Engage with customers through phone, email, and in-person meetings to foster positive relationships and provide excellent customer service; Complete customer intakes and assessments by gathering required documentation to determine eligibility for ACAP programs and services; Coordinate seamless program enrollment by connecting customers to ACAP's services and other community resources, ensuring a smooth transition for those seeking assistance; and Collect and manage data while maintaining accurate and up-to-date records. ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP Be a part of an organization that values the growth of both its customers and its staff. Albany Community Action Partnership (ACAP) is a community action agency serving individuals and families living in poverty for nearly 60 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Each year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility. No phone calls, please. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace. Salary Description Starts at $20.45/hour

Do you enjoy working with people you can trust; people who have an exceptional work ethic and strive for common goals? Would you be willing to take the initiative and multitask at a moments notice? Are you a good listener and capable of engaging in healthy discussions when problem-solving? If you answered yes to any of these questions then you should come work with us. Here at FASTSIGNS we pride ourselves in the services we provide our clients (our client relationships), as well as, the growth we foster in our team member's relationships and professional abilities. We are committed to excellence in our products, services, and relationships equally. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn, and has the ability to build relationships. Great listening skills, documentation, and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? An ideal candidate will possess the following skills: * A hunger to learn. * An eye for detail and quality conscious * Professional attitude * Organized and punctual * Enthusiastic about growth in business * Ability to communicate effectively * The ability to learn and strive for all of the above Responsibilities will entail: * Educating customers on the best solution for their needs * Communicate the customer's needs to your FASTSIGNS design and production team members * Create estimates and orders, and take payments using our point of sales system * Represent the company with truth and respect; just as you would represent your family Benefits for you: * Paid Vacation * Sick Time * Weekends off * Bonus programs * Professional development and advancement opportunities * Branded clothing allowance * Team-building events * Personal project/family event free signage (per year allowance) * Free signage for your favorite charity (per year allowance) * Matching Simple IRA Plan * Supplemental Health Insurance (Aflac)

Full-time Year-Round 2nd shift: 3pm - 11pm. Must be available weekend & holidays. This position is responsible for making guest reservations, answering telephones, and providing general resort information via the phone to our guests. The primary duty of a reservation's agent is to rent rooms to prospective guests. The agent must overcome any objections the guest has. Reservation Agents should have knowledge of Jiminy and the different services and amenities we offer. Applicants must be available weekends and holidays. Duties & Responsibilities: Handles incoming calls in a professional, efficient, friendly manner. Asks leading questions and makes appropriate suggestions based on information provided. Controls the call to minimize time. Strives for a personal call conversation rate of 30% or higher. Accurately takes reservations describing features as benefits. Uses knowledge of Jiminy Peak room inventory and rate specials to overcome rate resistance. Completes all advance deposits, credit card authorizations with attention and accuracy. Processes all email inquiries and messages from Website and third-party sites. Manually inputs all extranet reservations into SMS HOST - is knowledgeable of commission structure, cancellation policy, and deposit policies for each. Stays up to date regarding revenue vs. budget and NPS Scores. Strives to achieve business goals. Provides information regarding the hotel services. Stays up to date regarding groups or events on property using Function book BEO's and website. Utilizes event page in SMS Host for Area happening. Utilizes waitlist and communicates with guests if any openings have occurred. Provides driving directions and other concierge information to guests. Assists in updating inventory/rates on SiteMinder extranet. Responds to website inquires and questions via customer engagement messaging software system. Applicant will be cross trained for Front Desk responsibilities to assist during periods of high business activity. Qualifications: Customer service oriented and must possess a polite, strong phone presence. Strong written and oral communication skills. Must be organized, self- motivated, and detail orientated. Prior sales or customer service background is a plus. Effectively work and collaborate with Team members. Strong Computer and typing skills: Spring-Miller is a plus. Must be able to work weekends and holidays. 18 years of age or older *This position will report directly to the Reservations Supervisor/and or Front Office Manager*

"EVERYONE IS FAMILY IN OUR HAUS" Company Vision Bringing family and friends together to have fun and create memories. The Pool Customer Service Advisor provides friendly and efficient service to customers by receiving and following upon customer repair orders for pools and spas. The position also prepares bills and accepts customer payments for services provided. Pay: $16-22/hour Schedule: Monday-Friday 9:00am - 6:00pm with occasional Saturdays Job Duties: Responding to phone calls by actively listening to the customer's description of their needed repairs and helping them to determine the best channel for service Preparing customer repair orders and maintaining the customer relationships through communication and updating them on their services Verifying warranty and service contract coverage, also interacting with insurance and contract companies. Bill customers and receiving payment for services Assisting the retail floor in the ski/pool shop during slow times and in the off season Qualifications: 1 year experience in the customer service role High School Diploma Ability to listen insightfully and convey information verbally and in writing Excellent computer and data entry skills Some knowledge of pools, spas and skiing helpful but not required.

Department/Unit: Health Service Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88ASA VI - Employee Health Services The EHS ASA6 helps to fulfill Employee Health Service's mission of supporting the Center's obligations to governing agencies such as the NYS Department of Health, O.S.H.A., the Worker's Compensation Division of the NYS Department of Labor, the J.C.A.H.O., and the Center's Infection Control and Environmental Health and Safety policies as they relate to the medical surveillance of Health Care Workers. The Employee Health Service ASA6 has responsibility for the clerical duties inherent in the implementation of OSHA, CDC, Infection Control, Environmental Health and Safety, and the Hazardous Substance Medical Surveillance programs. The EHS ASA 6 is expected to collaborate with the entire EHS team in order to provide timely, customer focused service. The EHS ASA 6 works independently and with a high degree of responsibility for the implementation of organizational plans. Organizationally, the EHS ASA6 reports to the EHS Manager. QUALIFICATIONS: Graduation from High School and at least 1year applicable work experience. Knowledge of and ability to apply medical terminology Working knowledge of computer programs with strong PC and keyboard skills Self motivation, independent work skills, attention to detail. Must work very well with people and have skills in dealing with confidential and personal issues. Ability to view the EHS unit as team. Strong Customer Service skills. JOB DUTIES: The EHS ASA 6 is responsible for the data management, program implementation and compliance, and customer service in the AMC Health Service. Duties include but are not limited to: Greet people at the front desk and ascertain the reason for their visit. Collect identified information for accurate completion of the contact sheet. Provide the necessary paperwork to the HCW, and instruct them on the location of the waiting room, pens, and clipboards. Ask them to return paperwork to the front desk as appropriate. Review the self-assessment for any ‘yes' answers that lead to additional paperwork, and supply that paperwork to the HCW. Pull correct chart and prepare it for delivery to the rack. Review chart for compliance with all EHS requirements. Ensure that all appropriate forms are attached prior to placing it in the rack. Shred all documents removed from the chart with any identifying information. Keep a supply of necessary forms available at the front desk. Answer telephones. Make appointments. Document Tb tests and readings obtained from Mail and Fax machine on the HCW;s card, and create a contact sheet. Inform managers of any no-show's on the post-offer schedule. Keep front desk, chart room and medical charts, and waiting room neat and organized. Pick up Tb skin test cards from the Nursing area and distribute them appropriately among the reading boxes, pull charts for next-day readings. Open and distribute mail Data entry of contact sheet Data entry of computer sheets Manager / HCW info re: data accuracy Terminate HCW in Respond from HR listing Interpret Transfer and termination reports received from various sources, determine addition / removal from surveillance groups. Front desk reception Pull terminations Break down charts for scanning Determine holdable records per OSHA protocol and prepare for scanning. Scan and file documents. The box - division of charts returning from clinical sites. File labs and records into charts, document in required areas Repair charts and labels as needed File charts Make charts for the next day's schedule. Recover old records for re-hires Keep copier and fax working (Interact with company) Prepare records requests Interact with Credentialed staff to increase compliance. Work with Volunteer office to increase compliance Work with Nursing staff to provide accurate data on HCW overdue for vaccines. Copy WC notes and store them for RM pick-up. Make referral appointments as needed Check Fax machine and disperse documents Special responsibilities include, but are not limited to: OSHA program regarding medical management of employees on the HAZMAT team OSHA program regarding medical management of employees on the ASBESTOS team OSHA program regarding medical management of employees in the Hearing Conservation program Bloodborne pathogen exposure forms review, interaction with Epidemiology as needed Positive PPD follow-up, CXRs, interaction with ACHD as needed Post-exposure PPD compliance as needed OSHA program regarding medical management of employees in the LEAD program NYS DOH program regarding medical management of employees in the Day Care Liaison with the GME department for the compliance with EHS programs among the Housestaff Liaison with the Medical staff credentialing department for the compliance with EHS programs among the Credentialed staff Implementation and administrative management of new special programs, such as the new surveillance program for HCW exposed to chemotherapeutic agents. Post-offer clearances to managers and interaction with Human Resources Annual clearances to managers and lists to managers and Human Resources Coordination of random drug screen program Participation in the Health Service QIT Data entry and management of labs and vaccine follow-up. Implementation of new data management program (OHM) that includes interaction with HR system download. Assist with N95 fit testing as needed Participation in the EAP program as it relates to the role of Health Service Assist in the compliance with HIPAA within the department Assist with JCAHO within the department CHARACTERISTICS: COMMUNICATION: With co-workers and customers, in order to achieve the stated goals and objectives, and to align the actions and interactions of the EHS unit. Communicating includes keeping co-workers advised of any new issues or problems, informing HCW of EHS protocol, and working with other departments to enforce policies and increase compliance. ORGANIZATION: Organization of the daily functions of the job in order to achieve stability and predictability in daily operations. Organization includes keeping the unit neat and uncluttered, structuring time so as to complete all daily tasks, maintaining neat and understandable documentation. INITIATIVE: Handling problems and addressing challenges that arise at the work station, seeing tasks that need attention and addressing them without being told. DEVELOPMENT: Willingness to learn new skills, as well as practice and mastery of these skills. COOPERATION: Ability to work with a group toward a common goal, implementation of organizational plans, punctuality and work stability. Offering assistance to co-workers throughout the EHS unit, Acceptance of and cooperation with changes in organizational plans, and working as a group to resolve any conflicts that arise. PROFESSIONALISM: Maintaining confidentiality at all times, being punctual in opening and closing the office, as well as when going for and returning from lunch and breaks. Assisting HCW in an eager, willing, and pleasant manner, maintaining a mature and self-controlled attitude despite circumstances, and reacting to high stress situations with calm assurance. PHYSICAL REQUIREMENTS: Standing, sitting, walking, bending, reaching overhead. Lifting up to 25 pounds. The noise level in the unit is usually moderate. Bloodborne Pathogen Category 3, No anticipated exposure to blood and body fluids. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Job Details 57 INTERLAKEN RD - STOCKBRIDGE, MA $17.00 - $17.50 HourlyDescription The Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities. ACCOUNTABILITIES Provides exceptional customer service by providing guests with in-depth knowledge of Kripalu programs, facilities, programs and Healing Arts services. Proactively engages callers and determine their needs and desires and make suggestions for potential Kripalu programs and offerings to best meet to caller's interests. Guides potential guests towards programming and offerings that would meet their needs based on inquiry calls through closing techniques. Work towards maximizing rate of inquiries to sales. Accurately records guest information in the ResortSuite hospitality computer system. Successfully cross-sells additional, appropriate Kripalu offerings to the caller. Understands the overall picture regarding housing and conducts conversations with callers leading to optimal use of available housing stock. Answers phones in a polite and knowledgeable manner, answering caller's questions fully and clearly. Provides follow up with guests and potential guests as needed. Assists with other registrations and housing requests as assigned. CORE COMPETENCIES Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment. Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles. Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture. Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas. Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed. Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu. Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise. Embraces experiences as learning opportunities. Accepts responsibility for personal and professional learning and growth. Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity. BENEFITS (Start Day One of Employment) Health Insurance Dental Insurance Vacation, Sick, & Personal Time, Paid Holidays Vision 403b Retirement Plan Flexible Spending and Dependent Care Accounts Company Paid Short- and Long-Term Disability Company Paid $50,000 Life Insurance Policy Free Meals in the Kripalu Dining Hall Discounted Purchases in the Kripalu Shop and for Healing Arts Services Yoga Classes, and the opportunity to participate in Kripalu Programs Qualifications ESSENTIAL SKILLS AND EXPERIENCE High School diploma or equivalent. 1-2 years customer service/sales experience. Knowledge about Kripalu and the surrounding area. Experience with phone service. Strong customer service skills. Professional & reliable. Proficient with Microsoft office, specifically Outlook, Excel and Word. Ability to learn new computer software applications. Must be available to work evenings, weekends and some holidays.

Reservationist Department: Registration Reports to: Registration Manager Classification: Nonexempt- HYBRID (6months Remote/6months on site) ABOUT OMEGA Omega Institute is a nonprofit, donor-supported, educational organization at the forefront of holistic studies. For almost 50 years, Omega has been an incubator for new ideas in health and wellness, spiritual and personal growth, artistic creativity, and cultural change. Since our founding in 1977, we have become one of the most trusted destinations for lifelong learning in the world. People come to Omega for reasons big and small-to spark creativity, explore spirituality, improve well-being, and be part of a growing global community of lifelong learners, seekers, creators, thinkers, and doers. From the beginning, we have taken an integrated approach to personal and social change, believing that we are interconnected and responsible for each other and the earth we share. Every year, tens of thousands of people attend our innovative educational workshops, training opportunities, conferences, and retreats on our Hudson Valley campus and online. Throughout our history, Omega has responded by adapting to changing educational trends, participant needs, and cultural contexts. As we look forward to our next chapter, we are searching for a dynamic team member to help ensure our work continues to evolve in response to our rapidly changing world. BENEFITS At Omega, our Core Staff are at the heart of our community, enjoying a benefits package that elevates both personal well-being and professional development. Our comprehensive benefits include health, dental and life insurance, complemented by short-term disability coverage and access to vision, accident and specified disease insurance. For added security, we offer additional life insurance with guaranteed issue amounts for staff and their qualified family members, as well as pet insurance. Alongside these protections, our robust 403(b) retirement plan and generous paid time off-including holidays, vacation, sick leave, and personal days-ensure you're well-supported both now and for the future. Beyond these essential benefits, Core Staff gain exclusive access to our beautiful campus amenities-from the tranquil lake and beach to our tennis and basketball courts, scenic hiking trails, and peaceful sanctuary. Our enriching environment also opens the door to a wide range of learning opportunities, including all optional classes for program participants plus specially curated courses designed exclusively for our staff. To further enhance your experience, you'll receive a complimentary catalog workshop each year, enjoy attractive discounts on additional workshops, and benefit from special offers at our Café, Omega Store, and Wellness Center. When the campus is open, we're delighted to treat you to a complimentary lunch in our dining hall, ensuring you feel valued, nourished, and ready to excel every day. JOB DESCRIPTION Summary A Reservationist works in a fast-paced environment, answering phones and selling various programs/workshops for Omega's Rhinebeck campus and off-site locations, while focusing on customer service and supporting Omega's mission and values. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answer and complete calls in a timely fashion, without sacrificing customer service Provide accurate information about Omega, our courses and facilities, in a positive and courteous manner Register program participants in courses, housing and transportation accurately, meeting special needs when possible Use independent discretion on a daily basis to make customer service decisions, including exceptions to balance due dates Proof set-up and website information Make discretionary decisions on cancel policy Reconcile financials at the end of the day Provide continuing customer service while program participants are on campus Maintain information and workstations efficiently Other job responsibilities as deemed necessary by supervisor Meaningful & Mission-Driven Community When you join Omega's Core Staff, you become part of a globally recognized nonprofit dedicated to personal growth, social change, and sustainability. Together, we cultivate a collaborative work environment that fosters lifelong learning and spiritual exploration, while nurturing an inclusive community of belonging. Compensation & Benefits Competitive salary based on experience and role Comprehensive benefits package, including: Health, dental, vision, and life insurance Retirement savings plan (403b) Generous paid time off, including vacation, holidays, sick, and personal days Employee assistance program (EAP) for mental health and well-being support Flexible and hybrid work options (available for most positions):

The Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities. ACCOUNTABILITIES * Provides exceptional customer service by providing guests with in-depth knowledge of Kripalu programs, facilities, programs and Healing Arts services. * Proactively engages callers and determine their needs and desires and make suggestions for potential Kripalu programs and offerings to best meet to caller's interests. * Guides potential guests towards programming and offerings that would meet their needs based on inquiry calls through closing techniques. Work towards maximizing rate of inquiries to sales. * Accurately records guest information in the ResortSuite hospitality computer system. * Successfully cross-sells additional, appropriate Kripalu offerings to the caller. * Understands the overall picture regarding housing and conducts conversations with callers leading to optimal use of available housing stock. * Answers phones in a polite and knowledgeable manner, answering caller's questions fully and clearly. * Provides follow up with guests and potential guests as needed. * Assists with other registrations and housing requests as assigned. CORE COMPETENCIES * Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment. * Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles. * Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture. * Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas. * Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed. * Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu. * Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise. * Embraces experiences as learning opportunities. * Accepts responsibility for personal and professional learning and growth. * Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity. BENEFITS (Start Day One of Employment) * Health Insurance * Dental Insurance * Vacation, Sick, & Personal Time, Paid Holidays * Vision * 403b Retirement Plan * Flexible Spending and Dependent Care Accounts * Company Paid Short- and Long-Term Disability * Company Paid $50,000 Life Insurance Policy * Free Meals in the Kripalu Dining Hall * Discounted Purchases in the Kripalu Shop and for Healing Arts Services * Yoga Classes, and the opportunity to participate in Kripalu Programs Qualifications ESSENTIAL SKILLS AND EXPERIENCE * High School diploma or equivalent. * 1-2 years customer service/sales experience. * Knowledge about Kripalu and the surrounding area. * Experience with phone service. * Strong customer service skills. * Professional & reliable. * Proficient with Microsoft office, specifically Outlook, Excel and Word. * Ability to learn new computer software applications. * Must be available to work evenings, weekends and some holidays.

Customer Service Representative Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position would require you to work at 101 State Farm Place, Malta, NY 12020, Suite 200. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role At least 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $18.92 plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit ************************* for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location US-NY-MaltaJob _Customer Care Representative

Do you enjoy working with people you can trust; people who have an exceptional work ethic and strive for common goals? Are you a good listener and capable of engaging in healthy problem-solving discussions? If you answered yes to any of these questions, then you should come to work with us. Here at FASTSIGNS, we pride ourselves on the services we provide our clients (our client relationships) and the growth we foster in our team members' relationships and professional abilities. We are equally committed to excellence in our products, services, and relationships. We are not just looking for just anyone to fill this position, we are looking for someone that wants to be part of a team. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? An ideal candidate will possess the following skills: A hunger to learn. An eye for detail and quality conscious Professional attitude Organized and punctual Enthusiastic about growth in business Ability to communicate effectively The ability to learn and strive for all of the above Responsibilities will entail: Educating customers on the best solution for their needs Communicate the customers needs to your FASTSIGNS design and production team members Create estimates and orders, and take payments using our point of sales system Represent the company with truth and respect; just as you would represent your family Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Type 60+ words a minute Knowledge of Google Suite or Microsoft Office. Enjoy working with people Likes to problem-solve Possess a friendly and positive can-do attitude. Benefits for you: Paid vacation Paid sick time paid holidays Weekends off 401k matching Supplemental Health Insurance (Aflac) Bonus programs Professional development and advancement opportunities Team-building events Personal project/family event free signage (per year allowance) Free signage for your favorite charity (per year allowance) Compensation: $39,500.00 - $51,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Department/Unit: Health Service Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88ASA VI - Employee Health Services The EHS ASA6 helps to fulfill Employee Health Service's mission of supporting the Center's obligations to governing agencies such as the NYS Department of Health, O.S.H.A., the Worker's Compensation Division of the NYS Department of Labor, the J.C.A.H.O., and the Center's Infection Control and Environmental Health and Safety policies as they relate to the medical surveillance of Health Care Workers. The Employee Health Service ASA6 has responsibility for the clerical duties inherent in the implementation of OSHA, CDC, Infection Control, Environmental Health and Safety, and the Hazardous Substance Medical Surveillance programs. The EHS ASA 6 is expected to collaborate with the entire EHS team in order to provide timely, customer focused service. The EHS ASA 6 works independently and with a high degree of responsibility for the implementation of organizational plans. Organizationally, the EHS ASA6 reports to the EHS Manager. QUALIFICATIONS: Graduation from High School and at least 1year applicable work experience. Knowledge of and ability to apply medical terminology Working knowledge of computer programs with strong PC and keyboard skills Self motivation, independent work skills, attention to detail. Must work very well with people and have skills in dealing with confidential and personal issues. Ability to view the EHS unit as team. Strong Customer Service skills. JOB DUTIES: The EHS ASA 6 is responsible for the data management, program implementation and compliance, and customer service in the AMC Health Service. Duties include but are not limited to: Greet people at the front desk and ascertain the reason for their visit. Collect identified information for accurate completion of the contact sheet. Provide the necessary paperwork to the HCW, and instruct them on the location of the waiting room, pens, and clipboards. Ask them to return paperwork to the front desk as appropriate. Review the self-assessment for any ‘yes' answers that lead to additional paperwork, and supply that paperwork to the HCW. Pull correct chart and prepare it for delivery to the rack. Review chart for compliance with all EHS requirements. Ensure that all appropriate forms are attached prior to placing it in the rack. Shred all documents removed from the chart with any identifying information. Keep a supply of necessary forms available at the front desk. Answer telephones. Make appointments. Document Tb tests and readings obtained from Mail and Fax machine on the HCW;s card, and create a contact sheet. Inform managers of any no-show's on the post-offer schedule. Keep front desk, chart room and medical charts, and waiting room neat and organized. Pick up Tb skin test cards from the Nursing area and distribute them appropriately among the reading boxes, pull charts for next-day readings. Open and distribute mail Data entry of contact sheet Data entry of computer sheets Manager / HCW info re: data accuracy Terminate HCW in Respond from HR listing Interpret Transfer and termination reports received from various sources, determine addition / removal from surveillance groups. Front desk reception Pull terminations Break down charts for scanning Determine holdable records per OSHA protocol and prepare for scanning. Scan and file documents. The box - division of charts returning from clinical sites. File labs and records into charts, document in required areas Repair charts and labels as needed File charts Make charts for the next day's schedule. Recover old records for re-hires Keep copier and fax working (Interact with company) Prepare records requests Interact with Credentialed staff to increase compliance. Work with Volunteer office to increase compliance Work with Nursing staff to provide accurate data on HCW overdue for vaccines. Copy WC notes and store them for RM pick-up. Make referral appointments as needed Check Fax machine and disperse documents Special responsibilities include, but are not limited to: OSHA program regarding medical management of employees on the HAZMAT team OSHA program regarding medical management of employees on the ASBESTOS team OSHA program regarding medical management of employees in the Hearing Conservation program Bloodborne pathogen exposure forms review, interaction with Epidemiology as needed Positive PPD follow-up, CXRs, interaction with ACHD as needed Post-exposure PPD compliance as needed OSHA program regarding medical management of employees in the LEAD program NYS DOH program regarding medical management of employees in the Day Care Liaison with the GME department for the compliance with EHS programs among the Housestaff Liaison with the Medical staff credentialing department for the compliance with EHS programs among the Credentialed staff Implementation and administrative management of new special programs, such as the new surveillance program for HCW exposed to chemotherapeutic agents. Post-offer clearances to managers and interaction with Human Resources Annual clearances to managers and lists to managers and Human Resources Coordination of random drug screen program Participation in the Health Service QIT Data entry and management of labs and vaccine follow-up. Implementation of new data management program (OHM) that includes interaction with HR system download. Assist with N95 fit testing as needed Participation in the EAP program as it relates to the role of Health Service Assist in the compliance with HIPAA within the department Assist with JCAHO within the department CHARACTERISTICS: COMMUNICATION: With co-workers and customers, in order to achieve the stated goals and objectives, and to align the actions and interactions of the EHS unit. Communicating includes keeping co-workers advised of any new issues or problems, informing HCW of EHS protocol, and working with other departments to enforce policies and increase compliance. ORGANIZATION: Organization of the daily functions of the job in order to achieve stability and predictability in daily operations. Organization includes keeping the unit neat and uncluttered, structuring time so as to complete all daily tasks, maintaining neat and understandable documentation. INITIATIVE: Handling problems and addressing challenges that arise at the work station, seeing tasks that need attention and addressing them without being told. DEVELOPMENT: Willingness to learn new skills, as well as practice and mastery of these skills. COOPERATION: Ability to work with a group toward a common goal, implementation of organizational plans, punctuality and work stability. Offering assistance to co-workers throughout the EHS unit, Acceptance of and cooperation with changes in organizational plans, and working as a group to resolve any conflicts that arise. PROFESSIONALISM: Maintaining confidentiality at all times, being punctual in opening and closing the office, as well as when going for and returning from lunch and breaks. Assisting HCW in an eager, willing, and pleasant manner, maintaining a mature and self-controlled attitude despite circumstances, and reacting to high stress situations with calm assurance. PHYSICAL REQUIREMENTS: Standing, sitting, walking, bending, reaching overhead. Lifting up to 25 pounds. The noise level in the unit is usually moderate. Bloodborne Pathogen Category 3, No anticipated exposure to blood and body fluids. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Customer Service Representative Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position would require you to work at 101 State Farm Place, Malta, NY 12020, Suite 200. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role At least 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $18.92 plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit ************************* for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location US-NY-MaltaJob _Customer Care Representative

Do you enjoy working with people you can trust; people who have an exceptional work ethic and strive for common goals? Would you be willing to take the initiative and multitask at a moments notice? Are you a good listener and capable of engaging in healthy discussions when problem-solving?If you answered yes to any of these questions then you should come work with us. Here at FASTSIGNS we pride ourselves in the services we provide our clients (our client relationships), as well as, the growth we foster in our team member's relationships and professional abilities. We are committed to excellence in our products, services, and relationships equally. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn, and has the ability to build relationships. Great listening skills, documentation, and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? An ideal candidate will possess the following skills: A hunger to learn. An eye for detail and quality conscious Professional attitude Organized and punctual Enthusiastic about growth in business Ability to communicate effectively The ability to learn and strive for all of the above Responsibilities will entail: Educating customers on the best solution for their needs Communicate the customer's needs to your FASTSIGNS design and production team members Create estimates and orders, and take payments using our point of sales system Represent the company with truth and respect; just as you would represent your family Benefits for you: Paid Vacation Sick Time Weekends off Bonus programs Professional development and advancement opportunities Branded clothing allowance Team-building events Personal project/family event free signage (per year allowance) Free signage for your favorite charity (per year allowance) Matching Simple IRA Plan Supplemental Health Insurance (Aflac) Compensation: $38,000.00 - $48,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.