Campus Sales Associate- Part Time
Customer Service Associate Job 39 miles from Clute
We are seeking to hire part-time Campus Sales Associates in multiple locations, including Massachusetts, San Francisco, New York and Texas.
Take a Look at Your Future with Quintara Biosciences
· The mission of Quintara Biosciences is to provide integrated DNA services (DNA reading, writing, editing, and making) to the life science community by creating and delivering innovative translational technologies and platforms.
· A path towards your most rewarding career.You will be challenged to work in a results-driven, fast-paced organization; you will work with passionate professionals who strive to develop innovative products and technologies that advance the life sciences; and you will excel in an environment of respect, integrity, and fair opportunities for growth.
Job Scope
Campus Sales Associate plays a vital role in connecting local users and Quintara to enhance the overall experience of Quintara clients in the campus. As a Campus Sales Associate, you will participate in the marketing promotion, customer engagement, drop box management, and local marketing activities.
PRIMARY RESPONSIBILITIES :
· Manage drop box in the campus, including but not limited to setting up new drop box, maintaining the existing ones in good condition, etc.
· Conduct customer mapping in the responsible institution
· Distribute marketing collaterals such as service brochure/flyer and promotion card in the campus
· Consolidate the sample in all drop boxes in the campus and relay the package to Quintara driver or 3
rd
party courier
· Facilitate the local marketing activities, including but not limited to lunch and learn, vendor show, etc.
· Other tasks assigned by the manager.
Requirements:
· Strong verbal communication skills
· Customer-centered with proactive attitude
· Daily walking among different buildings in the campus to consolidate samples from Monday to Saturday
Benefits:
· Weekly pay
· Eligibility to incentive plan
The hourly rate is $20 to $25
CSA
Customer Service Associate Job 7 miles from Clute
Perform tasks involving physical labor at project sites. Under direct supervision of Site Manager, performs support to field efforts on general construction labor and maintenance tasks. RESPONSIBILITIES * Clean and prepare project sites to eliminate possible hazards.
* Operate small hand and power tools, decontamination of equipment.
* May be asked to operate on road and off road haul and water trucks.
* Handling of hazardous and non hazardous materials.
* Firewatch
Wireless Customer Success Representative
Customer Service Associate Job 41 miles from Clute
We are excited to offer an incredible opportunity for enthusiastic, motivated individuals to join our team as a Wireless Customer Success Representative. We are committed to providing top-tier services and building strong, long-lasting relationships with our clients. As a Wireless Customer Success Representative, you'll play a key role in supporting our mission to drive business growth, foster client success, and contribute to the development of our company's wireless future.
Wireless Customer Success Representative Day to Day:
Learn the essentials of the Wireless Customer Success Representative role through hands-on training and real-world experience
Assist in managing customer accounts and help ensure client satisfaction through their sales process
Collaborate with senior managers to develop strategies that meet client goals
Communicate with customers and businesses to understand their needs, address concerns, and offer tailored solutions
Help build strong, lasting relationships with customers to foster trust and loyalty
Participate in training sessions to enhance your skills in customer service, problem-solving, and account management
Gain the opportunity to grow and advance as you gain experience and prove your abilities
Wireless Customer Success Representative Qualifications:
A strong desire to learn and grow in the field of customer service and sales
Excellent communication skills and the ability to connect with clients effectively
A friendly and approachable personality with a customer-first attitude
Basic computer skills and the ability to navigate technology
A strong work ethic with the ability to work independently and collaborate with a team
A positive attitude and a drive to meet and exceed goals
While previous experience in customer service or sales is a plus, it's not required! We're looking for individuals who are excited to start their career, develop their skills, and grow with the support of a leading company.
Why Choose Us?
Comprehensive Training & Support: You'll receive hands-on training to help you succeed. Our team will support you every step of the way as you learn and grow in the role
Career Growth Opportunities: As a Wireless Customer Success Representative, you'll have the chance to advance to higher positions within the company as you build your skills and experience
Competitive Pay & Incentives: We offer a competitive commission pay, plus performance-based bonuses to reward your hard work and achievements
A Positive & Collaborative Work Environment: Work alongside a team of supportive, motivated professionals who are dedicated to your success
Ready to jumpstart your career in a Wireless Customer Success Representative role? Apply today! We look forward to hearing from you.
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Customer Service Associate I - Bellaire 2025*
Customer Service Associate Job 47 miles from Clute
Full-time, Part-time, Temporary Description
As the first point of contact, the CSA I provides friendly and efficient customer service, assisting with check-ins, registrations, payments, and general inquiries. This role supports Wolfies Swim School by ensuring families feel welcomed, informed, and valued, while maintaining accuracy and professionalism in all interactions.
Supervision Exercised and Received:
Exercised: None.
Received: Reports to the CSA II and Customer Care Manager.
Key Responsibilities:
Greet and assist customers promptly with check-ins, registrations, payments, and general inquiries, ensuring a welcoming and professional atmosphere.
Maintain detailed and accurate records of customer interactions, daily tasks, and any notable issues in iClassPro (ICP).
Process enrollments, transfers, cancellations, and class scheduling efficiently, adhering to Wolfies Swim School policies and procedures.
Regularly monitor voicemails and emails, prioritizing time-sensitive communication and ensuring all inquiries are addressed promptly.
Promote Wolfies Swim School's offerings, including events, services, and products, to enhance customer experience and engagement.
Follow safety and policy guidelines, ensuring families are informed of requirements such as swimwear, health standards, and attendance expectations.
Maintain a clean and organized front desk environment, ensuring materials and supplies are well-stocked.
Provide inclusive and accessible service by accommodating diverse family needs and resolving concerns with empathy and professionalism.
Collaborate with the CSA II and Customer Care Manager to address recurring customer challenges and suggest operational improvements.
Prepare, review, and act on daily, weekly, and monthly reports, including:
Identifying and resolving discrepancies in billing and enrollment.
Monitoring attendance and following up with families on absences or automatic notifications.
Ensuring referral credits and resolving scheduling conflicts.
Verifying completion of attendance and addressing any system alerts for accuracy.
Requirements
Qualifications:
Excellent interpersonal and communication skills with a friendly, customer-focused demeanor.
Basic proficiency in iClassPro (ICP) or willingness to learn, including scheduling and profile management.
Strong organizational skills and attention to detail.
Problem-solving skills and ability to handle customer inquiries effectively.
Fluent in Spanish strongly preferred, but not required.
Expectations:
Maintain a welcoming attitude and a strong focus on customer satisfaction.
Demonstrate professionalism, ownership, and accountability in all tasks.
Strive for accuracy and support a collaborative front desk environment.
Participate in ongoing training and development to enhance customer service skills.
Salary Description $15/hour
Customer Sales Guide (Automotive Dealership)
Customer Service Associate Job 49 miles from Clute
Qualifications:
Bilingual English/Spanish (a Plus)
Customer Service/Sales Experience (Preferred)
Customer-oriented: Approachable and proactive in meeting and exceeding customer needs and providing excellent customer service
Results-oriented: Use appropriate strategies to achieve and/or exceed goals
Strong communication and listening skills with a high degree of professionalism and ability to interact effectively with individuals from diverse background in-person and over the phone
Utilize good judgment, initiative and problem solving consistent with our standards to resolve customer concerns and ensure a positive customer experience outcome
Have a positive attitude
The ability to ask for the sale and handle customer requests
Ability to work in a fast- paced environment with a variety of tasks
Must be a team player and work well with others
Detail oriented
Goal-oriented
Must be enthusiastic and passionate about meeting team goals
Must adhere to regular and predictable attendance
Excellent verbal and written communication skills
The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management
Basic computer proficiency and systems knowledge
Need to be flexible adaptable for team, customer needs and scheduling
Customer Sales Guide is expected to perform the following duties:
Connect and build partnerships with customers who have expressed interest in purchasing a vehicle
Warmly welcome customers while applying a Customer Driven approach when handling calls, e-mails, and social media
Be fully involved in customer service activities; both virtual and in store
Work out financing options for the customer while working with the team
Contact leads
Follow-up on leads
Help drive positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs
Generate future opportunities by developing and maintaining great customer relationships with service in mind, while promoting the brand to create return customers.
Engages customers using acquired skills to complete and support the customer experience
Achieves profitable growth to meet team and individual goals while enabling an excellent customer shopping experience
Applies the appropriate knowledge and expertise through ongoing learning and self-development
Deliver first-class customer service while accurately processing loan applications with all the proper documentation consistent with our standards to limit the number of non-approved applications and improving loan turn-around time.
Proactively resolve customer concerns quickly and efficiently --without breaking a sweat -- often coming up with creative solutions
Embrace our learning culture to continuously improve existing skills while acquiring new ones and advancing your contribution
Development and Training
Train daily by attending meetings, role-playing, storyboards, product demonstrations and doing product quizzes to ensure you are well versed in the process and manufacturer product
Communicate with your manager regarding expected performance standards, identifying development needs, coaching and mentoring
Walk the lot every day to ensure knowledge of vehicle inventory, pricing, advertising, banners and area grounds
Utilize available tools to stay current on promotional initiatives
Accurately learn and keep up with product knowledge, services, and procedures to meet policy and regulatory requirements
Comply with all regulatory and audit requirements
Complete certifications
Work positively as a team to serve customers as the most important consideration
Partner with Customer Service colleagues and leadership to delegate shared tasks and responsibilities, meeting customer and company needs
Understand and execute all administrative responsibilities including but not limited to deal documentation and cash handling while meeting company expectations
Follow up on administrative tasks such as We Owes, documentation required, and missing information
Be a role model living the company's core values: Service, Care, Innovation, Courage, Excellence, and Empowerment
Schedule:
•Monday through Saturday, and Holidays
•9 to 8 M-F & 9 to 7 on Saturdays
•One day off on a weekday (M-F), plus Sundays off (closed Sundays)
Direct Customer Success Representative
Customer Service Associate Job 45 miles from Clute
We are currently looking for an entry-level individual with a customer support background for a full-time Direct Customer Success Representative position. For this Direct Customer Success Representative position, their client has found that candidates who have worked in customer service industries excel as they have the people skills to provide the “personal touch" that the company is known for. The company specializes in areas of customer renewal, customer retention, and customer acquisition. Our company's niche has been its ability to act as the liaison between major clients and their customers. Through their unique, relationship-oriented approach, they have been able to provide clients tremendous results and an increased market share.
This firm is the leader in the marketing and sales industry and specializes in tailoring customer service to the character of the client and company culture. It is a priority for our client to provide the best customer service with high professionalism and maintain and build quality relationships. This Direct Customer Success Representative job is full-time and involves in-person interaction with customers.
Responsibilities Direct Customer Success Representative:
Approach consumers in person to assess how needs can be met by company services offered
Provide exceptional customer service and consultation advice hands-on
Schedule customer installations dates that best fit their needs to increase customer retainment and sales margins
Meet with customer, identify their needs, and find elegant solutions to their concerns
Attend training sessions to increase client knowledge and stay up to date with sales tactics
Additional tasks as required
Qualifications of the Direct Customer Success Representative:
Experience in customer service, sales, and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
College Degree preferred
Leadership skills
Benefits of the Direct Customer Success Representative:
Comprehensive Training by a National Manager
National and International Travel for Company Events
Opportunity For Community and Charity Involvement
Flexible Scheduling
Numerous Advancement Opportunities
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Customer Service Advisor-Shaver
Customer Service Associate Job 47 miles from Clute
Laundry-4U is looking for an energetic person to ensure that every customer that comes to our store has a wonderful experience. We are a family-owned business that is aiming to improve the experience of doing laundry for all of our customers.
Our Advisor will be responsible for greeting customers, assisting customers when issues arise, performing wash and fold service for customers, and performing cleaning duties throughout the day. Laundry-4U is open 24 hours and ready to serve customers!
Responsibilities:
· Identify and assess customers' needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid, and complete information by using the right methods/tools
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Follow communication procedures, guidelines, and policies
· Take the extra mile to engage customers
· Proven customer service experience
· Strong phone contact handling skills and active listening
· Customer orientation and ability to adapt/respond to different types of character
· Excellent communication and presentation skills
· Strong proven technology skills
· Ability to multi-task, prioritize, and manage time effectively, bilingual is a plus
· Maintain store clean by following appropriate cleaning procedures
· Perform wash,dry,fold services
· Other duties as assigned
Language:
English
Spanish (plus)
Education:
High school diploma or equivalent
Shift times:
8-hour shift
7:00am-3:00pm
3:00pm-11:00pm
11:00pm-7:00am
Requirements
· Retail/Customer Service: 8 months
· Basic computer skills
· Long periods of standing, kneeling, bending, pulling, or frequently carrying objects up to 50lbs throughout an 8-hour shift
· Communication skills
· Weekend availability (Saturday and Sunday)
· Must be 18 or older
. Must have reliable transportation.
· Must be able to work independently.
Other
· Commission Available
· Performance review after introduction period is met (90 days)
· Annual performance review
Benefits
· Paid time off for part-time and full-time employees
· $20 weekly stipend to wash in store
Salary Description $9hr-$10hr
Entry Level Customer Engagement Representative
Customer Service Associate Job 47 miles from Clute
We are a dynamic and diverse brand holdings company that values family, community and our clients. We are seeking enthusiastic Customer Engagement Representatives to join our team and play a key role in delivering top-notch solutions and services to our customers. The daily duties will consist of overseeing client relations, producing and managing sales within a designated region, and leading customer service efforts. We work closely with a portfolio of brands, enhancing their communication strategies to connect with target audiences. Our mission is to transform consumer engagement, driving increased brand presence, market share, and revenue. By utilizing relationship-focused customer service, emotional intelligence, and problem-solving, we tailor products and services to meet consumer needs-boosting both short-term and long-term brand success.
Key Responsibilities:
Provide detailed product and service information that aligns with customer needs.
Create memorable customer experiences by actively listening, addressing concerns, and handling objections.
Execute marketing strategies and sales initiatives in assigned territories to engage customers and build strong brand relationships.
Track and report on market success metrics.
Collaborate on new marketing campaigns to enhance brand exposure and attract new business.
Address customer issues with professionalism, escalating concerns when necessary.
Work closely with management and the sales team to assess customer service approaches and identify areas for improvement.
Ensure a seamless customer journey from initial contact to product delivery and installation.
Comply with all company and client guidelines.
Grow into a recruiting role, learning to train and mentor new team members while managing personal responsibilities.
Qualifications:
Bachelor's degree preferred, or equivalent experience in customer support, service management, or sales.
Eager to learn, open to feedback, and willing to step out of comfort zones.
Ability to work collaboratively in a team-focused, family-like environment or independently while achieving goals.
Driven to grow both personally and professionally, with a solution-oriented mindset.
Comfortable in a visible, customer-facing role with strong communication skills.
Capable of effective time management, multitasking customer service tasks while meeting client goals.
If you're excited about this opportunity, please submit your resume, salary expectations, and preferred start date. As an equal opportunity employer, we are committed to diversity and inclusivity and welcome applicants from all backgrounds.
Customer Service Representative
Customer Service Associate Job 47 miles from Clute
Exciting Opportunity for Customer Service / Transportation! About Us: CBSL Transportation Service, Inc. has been providing the highest quality and dependable service to the Bulk Transportation Industry for over 50 years. Our dedication to customer service and the environment lays a foundation for long-term customer partnerships and continued growth. With locations in Pasadena, TX, Reserve, Louisiana and Chicago, Illinois. Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well in a fast-paced environment. This role calls for a high degree of professionalism and requires that the employee maintain strict confidentiality as it relates to our customers orders. Perform other duties and special projects as assigned by Management. Duties include (but not limited to):
Ensure all dispatches are entered accurately, to include product info, delivery location, tank status, customer info and internal notes critical to customer requirements
Assigned all drivers work for the next day using the first in/ first out seniority list.
Notify Drivers of their loads the next day
This job requires all dispatches that are created by Data Entry to be double checked to ensure they are error free. Then all dispatches are to be stuffed in the correct boxes (This also needs to be checked off on the book for verification)
This job requires backing up of the dispatcher during lunch hour and any time the need arises.
Responsible for scanning all appropriate documents (I.E, Cleaning Certs, Pressure Test Certs, etc)
Responsible for ordering on the book and updating as necessary
Responsible for adding same day orders to “ASAP/Add-on Book”
Responsible for sending orders and advising load planner on the next day orders
Responsible for updating the orders/spreadsheets for Invista with tank number and depot info and send out to appropriate parties
Perform other duties and special projects as assigned by Management
Job Requirements Include:
2 to 3 years of customer service experience in a transportation/logistics industry
High School Diploma or equivalent
Dispatch experience is desired but not required.
Good verbal and written communication skills
Interpersonal skills and professional telephone etiquette
Organizational skills, ability to multitask and problem-solving skills
Computer and data entry skills.
Proficiency in Microsoft Word, Excel, Outlook, etc
Familiar with email system communications.
Punctuality and dependability
Applicants must be at least 18 years of age to be considered.
We offer a competitive benefit program:
Weekly Pay
Medical Insurance - Two Plan Options
Vitality Medical Insurance discount program
Dental Plan & Vision Benefits
Paid Time Off (PTO)
8 Paid Holidays + 1 Floater Holiday
Traditional 401(k) with up to 3.5% match, & a ROTH 401(k) option
After 1 year of service
Short Term/Long Term disability core benefits + buy up options
$25,000 Life insurance core benefit + buy up options
Accidental Death & Dismemberment Insurance (AD&D)
Critical Illness and Accident Insurance
Flexible Spending Account (FSA) & Dependent Care FSA
After 1 year of service
Tuition Reimbursement program
**You may apply directly through our website: ***************** and by sending us your resume at **************************
Customer Experience Representative
Customer Service Associate Job 36 miles from Clute
Are you sick of working late nights? Are you done with the inconsistency of hours and getting a new schedule every week? Are you longing for a more professional setting with REAL opportunities to advance your career?
If your answer is YES, YES, AND ABSOLUTELY YES, then look no further and click APPLY NOW!
Whether you're interested in full-time work, customer service, or management you'll discover more than any old job at Sapphire Marketing. We provide all of our employees with a consistent and set schedule where you can learn and grow from within. We are looking for a hard-working, enthusiastic, goal-oriented, and driven individual to join our entry-level customer service experience team. We value those with an ability to thrive in a fast-paced environment, think quickly on their feet, and deliver exceptional customer service at all times.
We offer the opportunity to really make a difference in the lives of our customers, as well as your own. We strive to promote and sustain a culture that encompasses diversity, inclusion, and belonging every day. Start your career with us today and unlock a door full of endless opportunities!
Responsibilities:
Build and maintain relationships with customers directly
Assist customers in all aspects of service, qualify customer, and determine what will meet their needs
Identifies opportunities to increase sales revenue
Participate in all training and conference meetings
Stay current on promotions and sales offered
Resolve customer concerns, questions, or issues in a professional and friendly manner
Perform other duties as assigned
Requirements:
NO EXPERIENCE NECESSARY WE PROVIDE FULL TRAINING!
High school diploma or GED is preferred
Great with people and relating to any individual
Outgoing, friendly, and energetic personality
Strong public speaking skills
Natural problem solver
Excellent in a team setting and working independently
Reliable and professional demeanor
Customer Service Agent
Customer Service Associate Job 39 miles from Clute
Customer Service Agent - Remote Data Entry Clerk
This is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits:
Excellent weekly pay
Safe work environment
Multiple shifts are readily available from early morning to night and no experience is needed.
You will have sufficient opportunity for growth
Part-time readily available - select the days you want to work
A dedication to promote from within
Responsibilities:
Must be able to perform duties with or without sensible accommodation
Perform all other responsibilities as appointed
Assist in developing a positive, professional and safe workplace
Qualifications:
No experience, Willing to train
Ability to work within recognized turnaround times
Must have outstanding interpersonal skills and the ability to arrange simultaneous tasks
Ability to translate and apply company policies and procedures
Excellent verbal and written communication skills
Ability to work both independently and within a team environment
Ability to remain organized, regard to detail, follow directions and multi-task in a professional and efficient way
Sales Associate
Customer Service Associate Job In Clute, TX
Job Title: Sales Associate at Vape City
Salary: $10 per hour starting, after 90 days from hiring eligible for the 1st raise upon the positive performance review
Job Type: Full-time or part-time
Benefits: Essential healthcare, paid training.
Location: 104 Dixie Dr, Clute, TX 77531
Job Description: Vape City, a leading retailer of vape and smoke products in Texas, is seeking Sales Associates to provide exceptional customer service to our valued customers. As a Sales Associate, you will be responsible for welcoming customers, guiding them through the products, answering questions, and ensuring they have a pleasant experience at our store. We are looking for candidates who are excellent communicators, punctual, reliable, and have a knack for building relationships.
Responsibilities
- Welcoming and engaging with customers
- Directing customers to merchandise
- Exercising superior knowledge of our products
- Cross-selling products to increase purchase amounts
- Drafting and submitting a variety of reports
- Stocking showcases and making note of inventory levels
- Contributing to daily sales goals, helping to increase on a regular basis
- Operating cash registers, managing financial transactions, and balancing drawers
- Cleaning, organizing, and sanitizing the store and products during periods of low foot traffic
Qualifications
- Excellent verbal communication
- Professional appearance and demeanor
- Ability to stand and walk for extended periods of time
- Maintain a positive attitude and focus on customer satisfaction
We're looking forward to hearing from you!
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status
About Vape City: Established in 2012, Vape City has become one of the most favored vape shops around, with more than 200 locations throughout the state of Texas. We are open 24/7 and offer all of the best brands!
We have available shifts all days of the week.
If you are interested in joining our team, please apply today!
Customer Service Rockstar!
Customer Service Associate Job 38 miles from Clute
Join Our Plumbing Posse as a Customer Service Rockstar!
Are you a communication maestro with a knack for turning customer frowns into toilet paper crowns? Do you want to be the shining star in our plumbing galaxy, dazzling clients with your charm and problem-solving prowess? If so, strap on your tool belt and prepare to plunge into the world of customer service at Alliance Plumbing!
Job Title: Customer Service Rockstar (CSR) - Because "Plumbing Picasso" was already taken!
Location: The frontline of fabulousness, where pipes meet people!
The Gig:
Become the beacon of hope in a sea of plumbing predicaments, guiding customers through the maze of leaks, clogs, and mysteries of the porcelain throne.
Channel your inner superhero by fielding calls, emails, and smoke signals from distressed customers faster than a speeding drain snake.
Master the art of multitasking as you schedule appointments, dispatch our crack team of plumbers, and keep track of more moving parts than a water park.
Requirements:
A customer service swagger that could charm the rust off a radiator.
Superhuman communication skills (phone, email, carrier pigeon - you name it, you conquer it!).
A passion for problem-solving that rivals Sherlock Holmes (but with more plungers and fewer deerstalkers).
A heart of gold and nerves of steel (because let's face it, plumbing problems can get messy).
Perks & Benefits:
Competitive pay because we believe your skills are worth their weight in gold...or at least copper pipes.
A supportive team that's tighter than a stubborn pipe fitting (we've got your back, always!).
Opportunities for growth and advancement (ever dream of becoming the Duke or Duchess of Drains? It could happen!).
Company swag that'll make your friends jealous (who doesn't want a t-shirt that says "I'm the Plumbinator"?).
How to Apply:Send us your resume and a cover letter that makes us want to give you a standing ovation. Show us why you're the rockstar we've been searching for in the world of leaks and plunges!
So, if you're ready to turn customer service into an art form and plumbing problems into triumphs, apply now! Together, we'll keep the world flowing smoothly, one happy customer at a time.
Customer Service Representative
Customer Service Associate Job 47 miles from Clute
We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing helpful information about products and services. The ideal candidate should have excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.
Responsibilities
Handle high volume of incoming customer calls in a professional and timely manner.
Communicate with customers via phone, email or chat.
Assist customers with their inquiries, provide accurate information, and resolve any issues or concerns they may have in a professional and timely manner.
Utilize available resources and defined research procedures to quickly respond to all inquiries regarding account activity, tag fulfillment and standard violation resolution.
Collaborate with other departments to escalate and resolve complex customer issues.
Take ownership of customer problems and follow up to ensure their satisfaction.
Maintain PCI compliance as it relates to collecting and processing payments with credit card and/or banking information.
Meet daily qualitative and quantitative targets to maintain operational standards.
Reconcile payments and prepares end-of-day reports as specified per section.
Update customer records and maintain accurate documentation of all customer interactions.
Stay up-to-date with product knowledge and industry trends to effectively assist customers.
Knowledge, Skills & Abilities:
Ability to speak clearly and listen effectively.
Knowledge of basic math.
Good written and interpersonal skills.
Strong customer service skills.
Good analytical and organization skills.
Working knowledge of personal computers and related software; Microsoft Office including word processing, spreadsheets, and databases.
Must possess keyboarding skills of 30 wpm and 10-key touch.
Ability to work in a team environment and be open to change.
Multi-tasking capabilities; ability to think logically and time management organized, flexible, and goal-oriented.
Ability to exercise tact and to handle customer interactions in a fast, courteous and efficient manner. Ability to establish and maintain effective working relationships with others.
Ability to de-escalate, research and resolve complex calls.
Must be able to maintain a composed and customer-centric tone, skillfully navigating conversations with a reassuring and empathetic approach to ensure an outstanding customer service experience.
Must be able to maintain confidentiality.
Requirements
High school diploma or equivalent from accredited institution.
Bilingual, fluent in both English and Spanish preferred
Previous experience in customer service or a related field is preferred.
At least 2 full and/or consecutive years of experience working in a call-center environment.
Proficient computer skills and the ability to learn new software quickly.
Ability to work well under pressure and in a fast-paced environment.
Strong problem-solving and conflict resolution abilities.
Professional phone etiquette and the ability to handle difficult calls.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Must have availability to work 40 hours per week and be able to commit to
any
8-hour shift assigned by client between the operational hours of Monday - Saturday, 6:30am to 8:00pm without exception.
By applying for this position, you consent to receive calls, AI-generated calls, text messages, and emails from ChaseSource, its affiliates, and contracted partners regarding job opportunities and related updates. Message frequency may vary. Standard message and data rates may apply. Carriers are not responsible for delayed or undelivered messages. You can opt out at any time by replying STOP or get assistance by replying HELP. For more information, please review our privacy policy at
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Entry Level Customer Service Agent
Customer Service Associate Job 41 miles from Clute
A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers.
Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.
Responsibilities of the Entry Level Customer Service Agent:
Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
Developing strong leadership and interpersonal skills
Driving sales through promotional campaigns
What We Are Looking for in an Entry Level Customer Service Agent:
A consistent overachiever with a drive for perfection
Able to work full-time hours and have weekend availability
Patience, empathy, and passion for people
Confidence and public speaking skills
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Customer Service Attendant - General (Dickinson, TX)
Customer Service Associate Job 36 miles from Clute
JJ's Car Wash is hiring customer service fanatics who can provide unreasonable hospitality to our members and guests!
Outgoing and positive attitude? Our employees are successful with all backgrounds and experience levels. JJ's Car Wash offers every guest a combination of superior customer service, wash quality, speed and value for the dollars they chose to spend with us.
Position: Customer Service Attendant - General
Type: Full-Time and Part-Time Positions Available
Department: Member and Guest Hospitality
Pay Range: Starting at $11.00 Hour Based on Experience
Location: Dickinson, TX Location
********Candidate Hiring Assessment********:
As part of our hiring process, we require all candidates to complete a Predictive Index Hiring Assessment. Please set aside 5-10 uninterrupted minutes for completion. Please complete the assessment at the following URL Link (copy and paste into new browser): ******************************************************************************************** within 24-hours of submitting your application. This assessment does not measure intelligence, education or experience. It simply measures work and communication needs. Please note that if we do not receive your assessment, your application will not be considered.********
Why Team Members Love Working at JJ's Car Wash
Minimum Two Days Off Per Week
Free Car Washes
Competitive base pay plus potential to earn weekly commission.
40-Hour work weeks available | Flexible Schedules
Career Growth Opportunities
Health Benefits Available (If Eligible)
The Customer Service Attendant position at JJ's Car Wash is full-time or part-time role focused on providing exceptional service (we call it Unreasonable Hospitality) to all guests at our washes. This position is integral to maintaining a welcoming experience and enhancing the overall wash experience at JJ's Car Wash. This role emphasizes positive body language to assist our wash guests with initiating their wash process.
Qualifications
A friendly, energetic, motivated personality.
Customer service orientated | Likes fast paced work environments.
Must be able to stand / walk for duration of shift / outdoor environment / Lift Approx. 40lbs.
Need to have reliable transportation.
Fast learner, able to follow company guidelines and processes.
Can engage in customer communication and respond respectfully to customer inquiries when necessary.
Must demonstrate positive body language and ability to Smile!
Previous customer service experience is plus!
Responsibilities
Always be ready to assist customers with menu options and payment.
Provide customers with information and benefits of the monthly membership programs.
Guide cars onto the conveyor with a focused, pleasant, and competent demeanor with a big smile.
Perform visual inspections of the condition of each vehicle prior to entering the tunnel.
Be proficient with all policies and procedures and able to perform them on a daily basis as needed.
Assist fellow team members with keeping the entire property spotlessly clean and ensure everything is organized.
Keep vacuums unclogged, hoses hung properly, and trash cans emptied.
Be polite and available to address all customer concerns and handle them in a professional manner.
Work safely and report safety or maintenance issues to management.
Other duties as assigned.
Position may be required to rotate to other company locations (Friendswood, League City)
PLEASE NOTE THAT COMMUNICATION FROM JJ's Car Wash FOR THIS POSITION WILL GENERALLY COME VIA EMAIL. PLEASE DOUBLE CHECK YOU ENTERED THE CORRECT EMAIL ADDRESS AND BE SURE TO CHECK YOUR EMAIL OFTEN.
Customer Service Advisor-Preston
Customer Service Associate Job 47 miles from Clute
Full-time, Part-time Description
Laundry-4U is looking for an energetic person to ensure that every customer that comes to our store has a wonderful experience. We are a family-owned business that is aiming to improve the experience of doing laundry for all of our customers.
Our Advisor will be responsible for greeting customers, assisting customers when issues arise, performing wash and fold service for customers, and performing cleaning duties throughout the day. Laundry-4U is open and ready to serve customers!
Responsibilities:
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Proven customer service experience
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of character
Excellent communication and presentation skills
Strong proven technology skills
Ability to multi-task, prioritize, and manage time effectively, bilingual is a plus
Maintain store clean by following appropriate cleaning procedures
Perform wash, dry, fold services
Other duties as assigned
Language:
English
Spanish (Required)
Education:
High school diploma or equivalent
Shift times:
8hr shift
7:00am-3:00pm
3:00pm-11:00pm
Requirements
Retail/Customer Service: 8 months
Basic computer skills
Communication skills
Long periods of standing, kneeling, bending, pulling, or frequently carrying of objects 50lbs throughout the shift.
Weekends (Saturday and Sunday)
Must be 18 or older
Must have authorization to work in the United States
Must have reliable transportation
Must be able to work independently.
Other duties as assigned
Other
Commission available
Performance review after introduction period is
Annual performance review
Benefits
Paid time off for part-time and full -time employees
$20 weekly stipend to wash in store
Salary Description $9hr-$10hr
Entry Level Customer Service Agent
Customer Service Associate Job 41 miles from Clute
We are committed to helping individuals in Houston to access affordable and reliable communication services. As an Entry Level Customer Service Agent, you'll be at the forefront of expanding access to AT&T's telecommunications resources that help people improve their lives. This is a unique opportunity to contribute to your community and local businesses while growing your career with a company that values social impact, collaboration, and professional development.
Entry Level Customer Service Agent Responsibilities:
Lead business outreach efforts to connect customers with affordable communication services and improve access to services
Build relationships with local organizations, community leaders, and businesses to foster awareness and increase engagement
Track outreach progress through data collection and analysis, ensuring goals are met and strategies are continuously improved
Collaborate with the marketing and sales teams to share insights from the field and improve promotional strategies
Process sales orders and increase revenue
Assist in identifying new sales opportunities to expand our impact
Help develop sales and customer service strategic plans to grow the outreach program and increase services
Qualifications:
Strong communication skills and the ability to engage with a diverse range of individuals
A proactive, positive attitude with a genuine passion for customers service
Organizational skills and the ability to handle multiple tasks
Experience in community outreach, sales, or customer service is a plus, but not required
A problem-solving mindset with a desire to contribute to the betterment of the Houston area
Ready to make an impact? Apply today to join our company as an Entry Level Customer Service Agent and help improve access to essential communication services in the local area.
#LI-Onsite
Call Center Customer Service Representativce
Customer Service Associate Job 47 miles from Clute
We are looking for a Customer Service Rep. Supervisor to oversee and guide a team of customer service representatives in providing high-quality service to our clients. The successful candidate will be responsible for supervising daily operations, monitoring performance, ensuring compliance with company policies, and supporting team members through coaching and training. The ideal candidate should have strong leadership skills, excellent communication abilities, and experience in a fast-paced customer service or call center environment.
Responsibilities
Supervise and monitor the work of employees to ensure department and section goals, objectives, quality of service, and professionalism are met.
Plan workloads, workflow deadlines, and work objectives to maximize team efficiency and resource usage.
Develop action plans and strategies for continuous improvement while providing ongoing mentorship and support.
Handle complex account matters, including identifying issues and determining appropriate resolutions in accordance with company policies and procedures.
Collaborate with other departments to escalate and resolve escalated customer concerns.
Conduct performance evaluations, provide coaching and feedback, and address ongoing performance or conduct issues.
Perform and review audits to track progress toward operational goals and performance improvements.
Assist with training and development programs for customer service representatives to enhance skills and knowledge.
Maintain accurate records and documentation of employee performance, training, and disciplinary actions.
Knowledge, Skills & Abilities
Strong supervisory and leadership skills.
Strong customer service skills with expertise in de-escalation and negotiations.
Excellent communication (written and verbal) and interpersonal skills.
Ability to make sound decisions based on policies and procedures with minimal assistance.
Strong organizational and time management skills with a proactive approach.
Ability to work in a team environment and be adaptable to change.
Knowledge of call center processes and operations.
Working knowledge of personal computers and related software, including Microsoft Office.
Ability to maintain confidentiality.
Requirements
High school diploma or G.E.D. equivalent from an accredited institution.
Minimum three (3) years of experience in customer service/relations and/or a call center environment.
Previous leadership or supervisory experience preferred.
Strong problem-solving and conflict resolution abilities.
Proficient computer skills with the ability to learn new software quickly.
Excellent verbal and written communication skills.
Must have availability to work 40 hours per week and be able to commit to any 8-hour shift assigned by client between the operational hours of Monday - Saturday, 6:30 AM to 8:00 PM without exception.
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#TheresaLBETC
#TheresaLMETC
Customer Service Attendant - General (League City, TX)
Customer Service Associate Job 36 miles from Clute
JJ's Car Wash is hiring customer service fanatics who can provide unreasonable hospitality to our members and guests!
Outgoing and positive attitude? Our employees are successful with all backgrounds and experience levels. JJ's Car Wash offers every guest a combination of superior customer service, wash quality, speed and value for the dollars they chose to spend with us.
Position: Customer Service Attendant - General
Type: Full-Time and Part-Time Positions Available
Department: Member and Guest Hospitality
Pay Range: Starting at $11.00 Hour Based on Experience
Location: League City, TX
********Candidate Hiring Assessment********:
As part of our hiring process, we require all candidates to complete a Predictive Index Hiring Assessment. Please set aside 5-10 uninterrupted minutes for completion. Please complete the assessment at the following URL Link (copy and paste into new browser): ******************************************************************************************** within 24-hours of submitting your application. This assessment does not measure intelligence, education or experience. It simply measures work and communication needs. Please note that if we do not receive your assessment, your application will not be considered.********
Why Team Members Love Working at JJ's Car Wash
Minimum Two Days Off Per Week
Free Car Washes
Competitive base pay plus potential to earn weekly commission.
40-Hour work weeks available | Flexible Schedules
Career Growth Opportunities
Health Benefits Available (If Eligible)
The Customer Service Attendant position at JJ's Car Wash is full-time or part-time role focused on providing exceptional service (we call it Unreasonable Hospitality) to all guests at our washes. This position is integral to maintaining a welcoming experience and enhancing the overall wash experience at JJ's Car Wash. This role emphasizes positive body language to assist our wash guests with initiating their wash process.
Qualifications
A friendly, energetic, motivated personality.
Customer service orientated | Likes fast paced work environments.
Must be able to stand / walk for duration of shift / outdoor environment / Lift Approx. 40lbs.
Need to have reliable transportation.
Fast learner, able to follow company guidelines and processes.
Can engage in customer communication and respond respectfully to customer inquiries when necessary.
Must demonstrate positive body language and ability to Smile!
Previous customer service experience is plus!
Responsibilities
Always be ready to assist customers with menu options and payment.
Provide customers with information and benefits of the monthly membership programs.
Guide cars onto the conveyor with a focused, pleasant, and competent demeanor with a big smile.
Perform visual inspections of the condition of each vehicle prior to entering the tunnel.
Be proficient with all policies and procedures and able to perform them on a daily basis as needed.
Assist fellow team members with keeping the entire property spotlessly clean and ensure everything is organized.
Keep vacuums unclogged, hoses hung properly, and trash cans emptied.
Be polite and available to address all customer concerns and handle them in a professional manner.
Work safely and report safety or maintenance issues to management.
Other duties as assigned.
Position may be required to rotate to other company locations (Friendswood, League City)
PLEASE NOTE THAT COMMUNICATION FROM JJ's Car Wash FOR THIS POSITION WILL GENERALLY COME VIA EMAIL. PLEASE DOUBLE CHECK YOU ENTERED THE CORRECT EMAIL ADDRESS AND BE SURE TO CHECK YOUR EMAIL OFTEN.