Customer Service Associate Jobs in Bullhead City, AZ

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Customer Service Associate
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  • Inpatient Care Coordinator

    Global Placement Firm

    Customer Service Associate Job 30 miles from Bullhead City

    Patient types Geriatric Licenses and certifications CCM (Critical Care Management), State RN License Minimum education Associates or Bachelors Years' experience 3+ years Travel requirements Local travel = 75% Schedule details 5 days/week Care settings Skilled Nursing Facility Overview The Inpatient Care Coordinator is responsible for coordinating transitions and identifying appropriate care plan in order to improve patient recovery. The coordinator will begin the day working from home, addressing case management documentation, providing telephonic patient support, coordinating site visits, and completing additional tasks as needed. The majority of the day will be spent in the field; going onsite to skilled nursing facilities in order to meet with the clinicians, nurses, therapists, and staff to assess the patient care plan. In addition, the coordinator visits with the patient and family to make assessments and answer questions related to care. Additional details: Coordinators will manage an average caseload of 25-30 patients The Inpatient Care Coordinator must live within a 30-minute commute of the coverage area The Coordinator will spend most of the day in the field providing onsite support patients across several skilled nursing facilities Will have six weeks of training; the first two weeks will be classroom training in TN (travel expenses will be covered) Requirements: Must possess an active license as one of the following: Registered Nurse Occupational Therapist Physical Therapist Five years of clinical healthcare experience 1 year MINIMUM of recent case management experience within a skilled nursing facility Experience coordinating with providers, nursing and therapy staff to adjust and monitor patient care plans (Interdisciplinary Teams) Solid understanding of compliance with Medicare guidelines and procedures specifically for care within skilled nursing facilities Perks Relocation assistance Travel Reimbursement Professional development opportunities Full benefits 401k
    $36k-50k yearly est. 60d+ ago
  • 030 - Bashas' Customer Service Team Lead - Kingman

    075-Bakery

    Customer Service Associate Job 30 miles from Bullhead City

    An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store's operation and performance. The Customer Service Team Lead directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled. Responsibilities: A Customer Service Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service. A Customer Service Team Lead's responsibilities include: Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you. Creating a store environment members want to work in, and customers want to shop in. Operating a cash register and manning the store's customer service counter. Directing all operations on the front end of the grocery store. Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service. Observing and enforcing all store rules and company policies. Helping to select and train new team members. Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team. Ensuring compliance with all heath department and weights and measures department policies and requirements. Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays). Ensuring company safety guidelines are being followed by all team members. All other related duties as assigned. Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Perks & Benefits Competitive compensation, paid weekly Retirement Benefits Medical, dental, and vision insurance for yourself and eligible dependents Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Store discount programs (10% off household groceries) Fun work environment where you have the opportunity to nourish your community Must be 18 years of age. Must be 21 years of age for any position that serves alcohol. For Internal Transfers/Promotion/Rehire Candidates: Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR. You may be asked to accept a part-time position if that is the only position available Rehires must be approved by an HRBP
    $32k-43k yearly est. 60d+ ago
  • Customer Service Associate, Part Time - Site 714

    American Retail Services 3.2company rating

    Customer Service Associate Job In Bullhead City, AZ

    JOB TITLE: Customer Service Associate, Part TimeSHIFT SCHEDULE: Schedule varies DEPT/LOCATION: 3713 Hwy 95, Bullhead City, AZ 86442REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) - Cashier is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES Provide friendly service to customers Greet and assist customers Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed) Account for all monies, cigarettes, and lottery tickets on assigned shift Check the expiration date and face-off product Follow proper safety protocols and procedures REQUIREMENTS FOR CASHIERS: Must be flexible to work various schedules such as weekends, holidays, and overtime as needed Must have the ability to accurately handle money Must have strong attention to detail Must possess excellent verbal and written communication skills Must have excellent customer service skills Must be capable of effectively communicating with customers and co-workers Must be able to work independently and be self-motivated Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication Previous food service experience preferred PHYSICAL DEMANDS Must be able to stand and walk for the duration of shift Regularly lift and or move up to 20-50 pounds Must be comfortable working in a convenience store environment Must maintain a professional appearance and abide by the Dress Code Policy Must maintain professional and friendly demeanor towards customers and fellow employees Daily exposure to gasoline and oil products
    $26k-34k yearly est. 3h ago
  • Store Associate

    Brad Hall Companies

    Customer Service Associate Job 30 miles from Bullhead City

    Job Details Undisclosed G2G Store 506 - Kingman, AZ N/A Part Time Undisclosed Undisclosed Undisclosed Undisclosed RetailDescription Attend to customers and cleaning of retail store. Essential Duties and Responsibilities Must be minimum of 19 years of age Follow company safety standards and report issues. Help customers with purchases, finding items, and so forth. Create a customer friendly atmosphere through attitude and actions. Complete cashier and other customer service activities for customers. Clean store, bathrooms, outside grounds as needed and directed. Stock coolers, shelves, and consumable items as needed. Assist in fuel spill clean-up as needed. Follow all company policies and procedures. Assist in completion of required paperwork as directed. Close and balance registers and report any variance to Manager. Assist in inventory management processes as needed including stocking items, inventory counts, and product checks. Assist in food preparation (Champs Chicken) Ensure hot food items are prepared and delivered according to company standard. Work Environment Frequent work around fuel and fuel pumps, around moving vehicles, in parking lots, and on outside grounds. May work in hot or cold environments. Physical Demands Able to stand for extended periods of time. Able to move freely around work location (internal and external). Able to climb stairs and ladders, kneel, bend, and stoop. Able to push or pull equipment and items. Able to lift up to 25 lbs. Able to move about office/store setting to complete responsibilities. Frequent use of phone, computer, store, and office equipment. Required Knowledge, Skills, and Abilities Strong verbal communication skills. Able to learn company systems and processes. Adheres to the company's values and ethical expectations. Able to effectively multitask. Strong customer service focus. High integrity and ethics and trustworthy in cash management. Basic math skills for accurately delivering change to customers, and inventory counts. Preferred High School Diploma/GED. One or more years experience in retail operations or a related field. Experience with Point of Sale and Time Collection systems. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $26k-33k yearly est. 60d+ ago
  • Retail Sales Associate - Part-Time

    Maurices 3.4company rating

    Customer Service Associate Job 30 miles from Bullhead City

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Sales Associate - Part-Time to join our team located at our Store 1470-Safeway Plaa-maurices-Kingman, AZ 86409. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results. We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business. What you'll do Our Part-Time Retail Sales Associates (Stylists) create an unforgettable shopping experience that leaves our customers inspired and feeling their best. While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual merchandising and maintaining store presentation, while focusing on the customers' needs to achieve sales goals. What you'll get in return: · A flexible work schedule · A ‘Work Smart, Have Fun' working environment, grounded in teamwork · A growth-minded atmosphere, positive and supported environment · A 40% discount · Well-rounded benefits offerings, including mental and physical health resources General Work Expectations: · Guide the Customer through our award-winning BRAND EXPERIENCE to make authentic connections · Customer-obsessed, leading with loyalty, confidence and product knowledge to advise style and fit, influence with moments that matter · Cash Wrap/Cashier: use our modern store technology (ie: POS, payment systems, tablets, headsets for communication) to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omni-channel shopping experience; promote our loyalty programs and credit services · Maintain maurices' visual and operational standards while keeping the focus on the customer · Product Flow/Shipping and Receiving: support the shipment process to gain awareness of product, what's new and what's already on the floor; contribute to the completion of omni order fulfilment processes including in-store and curbside pick-up Position Requirements: · at least 16 years of age · a willingness to relate to customers of all ages and backgrounds · Goal/Achievement oriented · Some technical aptitude · Ability to follow directions and work with a sense of urgency in a fast-paced environment, while working through competing priorities · Ability to work a flexible schedule The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential - maurices is an equal opportunity employer. Location: Store 1470-Safeway Plaa-maurices-Kingman, AZ 86409 Position Type:Regular/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $26k-32k yearly est. 15d ago
  • Customer Service Rep(07570) 998 Hwy 95 Bullhead city AZ

    Domino's Franchise

    Customer Service Associate Job In Bullhead City, AZ

    Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks - Discounts on menu items, safe work environment, & opportunities for growth • Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week) What we're looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
    $29k-38k yearly est. 60d+ ago
  • Retail Sales Associate - Part-Time

    Mauricesorporated

    Customer Service Associate Job In Bullhead City, AZ

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Sales Associate - Part-Time to join our team located at our Store 2337-Mohave Crossroads-maurices-Bullhead City, AZ 86442. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results. We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business. What you'll do Our Part-Time Retail Sales Associates (Stylists) create an unforgettable shopping experience that leaves our customers inspired and feeling their best. While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual merchandising and maintaining store presentation, while focusing on the customers' needs to achieve sales goals. What you'll get in return: · A flexible work schedule · A ‘Work Smart, Have Fun' working environment, grounded in teamwork · A growth-minded atmosphere, positive and supported environment · A 40% discount · Well-rounded benefits offerings, including mental and physical health resources General Work Expectations: · Guide the Customer through our award-winning BRAND EXPERIENCE to make authentic connections · Customer-obsessed, leading with loyalty, confidence and product knowledge to advise style and fit, influence with moments that matter · Cash Wrap/Cashier: use our modern store technology (ie: POS, payment systems, tablets, headsets for communication) to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omni-channel shopping experience; promote our loyalty programs and credit services · Maintain maurices' visual and operational standards while keeping the focus on the customer · Product Flow/Shipping and Receiving: support the shipment process to gain awareness of product, what's new and what's already on the floor; contribute to the completion of omni order fulfilment processes including in-store and curbside pick-up Position Requirements: · at least 16 years of age · a willingness to relate to customers of all ages and backgrounds · Goal/Achievement oriented · Some technical aptitude · Ability to follow directions and work with a sense of urgency in a fast-paced environment, while working through competing priorities · Ability to work a flexible schedule The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential - maurices is an equal opportunity employer. Location: Store 2337-Mohave Crossroads-maurices-Bullhead City, AZ 86442 Position Type:Regular/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $24k-38k yearly est. 60d+ ago
  • Thrift Store Associate

    Boys and Girls Club of The Colorado River 2.9company rating

    Customer Service Associate Job 12 miles from Bullhead City

    The Boys and Girls Clubs of the Colorado River - Thrift Store is hiring for a part-time Thrift Store Associate for our Fort Mohave store. While this individual will primarily be at our Fort Mohave location, eligible candidates should be willing and able to work at any of our three locations - Fort Mohave, Bullhead, or Laughlin. Job duties may include but are not limited to: Providing excellent customer service to our donors, customers and volunteers; Process incoming donations; Stock inventory and prepare merchandise displays; Cleaning and daily organization; Assist customers in the sale of merchandise; Work the cash register and follow all cash control policies; Follow all policies and procedures for sales and for the safe handling and display of merchandise; Other duties as assigned. Required Skills/Experience: Qualified Candidates must have strong customer service/organizational skills. The right candidate will have a positive attitude with understanding of the Boys & Girls Club mission including being a 24 hour role model. The right person will have a willingness and ability to work in warehouse-like conditions including heat, cold, and dust. Candidates must be available and willing to work a flexible schedule which may include weekends and some holidays. Laughlin store hours are Monday - Sunday 10:00am - 6:00pm. Physical requirements include regular periods of standing or walking, regular movements required using the wrists, hands, or fingers, ability to lift 20 lbs. Other Requirements: Must be at least 18 years of age at the time of hire. High school diploma or equivalent 1 year experience in retail, restaurant/hospitality field, sales or a combination of experience and education/training in at least some of these areas is required. Must pass criminal background check and drug test upon hire. The Boys & Girls Clubs of the Colorado River is a Federal grant recipient; therefore, our drug test includes testing for marijuana among other drugs.
    $27k-33k yearly est. 60d+ ago
  • Customer Service Representative - Store (PT)

    Dollar Express Stores 3.7company rating

    Customer Service Associate Job 48 miles from Bullhead City

    About Us: Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Principle Duties & Responsibilities Provides customer engagement in positive and approachable manner. Assists in maintaining a clean, well-stocked store for customers during their shopping experience. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. Independently stocks shelves and recovers merchandise in the store. Accurately handles customer funds and processes transactions using the POS system. Remains constantly aware of customer activity to ensure a safe and secure shopping environment. Performs all other duties as assigned in order to maintain an effective and profitable store operation. At Dollar Express, we believe a diverse workforce makes a difference. We are an Equal Opportunity Employer. We appreciate the interest of all applicants, however, only those selected for an interview will be contacted. Other details Pay Type Hourly
    $29k-36k yearly est. 26d ago
  • Service Advisor (Powersports)

    Anderson Auto Group 4.3company rating

    Customer Service Associate Job In Bullhead City, AZ

    Job Details Bullhead City, AZ Full Time AutomotiveJob Ad Anderson Powersports is looking for a customer-focused, experienced Powersports Service Advisors to work with our amazing Service Team. Our Service Advisors should be passionate about customer service and enjoy interacting with people throughout the workday. In the position, you'll be able to get out from behind the desk and play an active role in the service lane. Anderson Powersports will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language. Required Education/Skills/Abilities High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Learn more about our company at ************************************************ We are an Equal Opportunity Employer We are committed to a drug-free workplace. Qualifications Summary/Objective The service advisor is responsible for greeting customers and initiating services and repairs. The service advisor is often the first and last person the customer interacts with at our dealership. It is the service advisor's responsibility to ensure that all transactions go smoothly and result in the highest levels of customer satisfaction, resulting in customers returning for many years to come. Essential Functions Be polite and friendly and greet customers promptly. Deal with customer concerns and complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Conduct telephone transactions courteously and quickly. Determine costs and completion date of repairs and service. Notify customers promptly regarding any delays, changes or additional work that is required. This may include testing, emailing or calling the customer multiple times. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to effectively manage their expectations in an appropriate manner. Never over-promise and under-deliver. Together with the service manager, work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Produce accurate estimates for internal repairs. Start and finalize repair orders for warranty, customer paid and internal repairs. Provide excellent customer service for all customers whether external or internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Performs all duties in a safe manner, immediately reporting any accidents, injuries or unsafe conditions to management. Shows when scheduled to work, on time, ready and able to perform essential job functions. Adhere to all company policies, procedures and practices. Perform other tasks as directed. Reasonable accommodations available to enable individuals with disabilities to perform the essential functions. Required Education and Experience High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Competencies Honesty Integrity Flexibility Communications Skills Collaboration Skills Customer Focus Organized Technical Capacity Teamwork Strong Work Ethic Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates throughout the dealership. Time will be spent outdoors in the weather and elements. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department working hours. This position regularly requires working evenings, weekends. Note: Schedules are subject to change. Two-weeks' notice of a schedule change will be provided whenever possible. Travel Travel may be required to drive from one dealership to another. Additional Eligibility Qualifications None required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Statement The Anderson Auto Group (Powersports) is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $33k-51k yearly est. 8d ago
  • Retail Sales Associate

    Us Retail

    Customer Service Associate Job 48 miles from Bullhead City

    Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. Flexible part time hours, generous paid time off, weekly pay and career growth opportunities Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more 401(k) plan with a company match Dental and vision insurance And many more benefits Compensation based on qualifications and experience Help both your customers and your store win. Multitask on cashier, sales, and merchandising responsibilities Respond quickly and resourcefully to customer requests and concerns Create a positive, inviting environment for customers Understand and use basic selling skills to engage and present solutions Handle returns and online pick-ups Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned) Essential skills and experience: Able to work a flexible schedule based on the store's needs Must be able to and want to engage with customers and understand their needs Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred but not required: customer service or cashier experience in a retail environment Staples does not sponsor applicants for work visas for this position.
    $24k-38k yearly est. 17d ago
  • T-Mobile Retail Sales Associate - Lake Havasu, Arizona

    Verge Mobile 3.9company rating

    Customer Service Associate Job 48 miles from Bullhead City

    $1,200 New Hire Bonus plus paid Training!!! As a Retail Sales Associate with Verge Mobile, you will be connecting with customers and delivering exceptional customer service by selling T-Mobile products and services to our current and potential customers. This involves making a personal connection, exploring and discovering customer needs, guiding the customer's purchase decision, problem-solving their issues, and staying connected with them. Apply now to become a successful Retail Sales Associate. If you are an enthusiastic person capable of staying focused, demonstrating a great eye with an attention to detail, have a passionate focus on helping any customer, and are a great team player, this can be the right place for you as a Retail Sales Associate! We believe in: #Integrity #Acheivers #OwnIt #Connection #LimitlessGrowth #SeriousFun #WeAreVerge Verge Mobile is a T-Mobile Authorized Retailer with locations in multiple states throughout the United States. Through T-Mobile's products and services, Verge Mobile's retail stores have the advantage of being one of the few places that truly help consumers stay connected with those that matter most to them. We provide a fun, educational environment along with unlimited financial earnings and professional growth opportunities. Benefits We over several benefit options for both our full and part time employees. Some of those include: Competitive hourly rate of pay, plus monthly commissions! Early access to your pay and commissions based on your work hours. Paid Training! Career development and growth opportunities! Personal Time Off. Medical, Dental, Vision and other Insurance options. 401k with a company match. Monthly and annual recognition contests and trips. Discounts on T-Mobile products and wireless phone service! Responsibilities This is a learning role, where new associates are working with their team and proactively building skills and proficiencies in preparation for the next level up as a Mobile Representative. Must successfully complete new employee training. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Build proficiencies related to serving and selling T-Mobile products to our customers, while providing a best-in-class customer experience by: Helping our customers pick up right where they left off in their shopping journey with consultative selling and services. Exploring individual needs and provides hands-on demonstrations of the latest and greatest technology in-store. Guiding customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Approach service and sales needs with care, patience, honesty, and empathy. Become skilled and be able to consistently demonstrate the ability to balance customer service experience and performance goals. Perform other related duties as assigned. Qualifications High School Diploma/GED Required. Previous experience in restaurant, hospitality, retail sales or customer service industry (previous Wireless retail sales, preferred). Basic math skills. Track record of achieving sales quotas/goals. Excellent communication skills, capable of building trusting relationships. Must be flexible to work various shifts throughout the week which may include evenings, weekends, and holidays. Ability to stand long periods of time. Knowledge of the wireless industry standards and technology is preferred. Exhibits a can-do attitude that is positive, supportive, and cooperative. Team player that can work along peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. Can effectively balance customer needs and performance goals. At least 18 years of age. Pass a pre-employment background check (will consider qualified applicants with criminal histories in a manner consistent with all laws). Legally authorized to work in the United States. Verge Mobile is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation, or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Min USD $14.70/Hr.
    $14.7 hourly 2d ago
  • Player Services Representative

    Avi Resort and Casino 4.1company rating

    Customer Service Associate Job 11 miles from Bullhead City

    Provides guest service, safeguards company funds and maintains an accurate account of cash window impress totals. Additionally, provides cash services for both internal and external guests and provides information and all services related to My Advantage Club, including the sign up of new customers and the issuance of new cards. Essential Functions and Responsibilities: Securing of company funds. Redeeming chips, coins, cash checks and e-tickets and supplies information to guests. Maintaining and assuring the proper routing of the department's paperwork. Establishes accurate accounts for players based on data entry guidelines, issue cards and explains the program to them. Issues cash redemptions based on earned number of points available in player accounts. Updates accounts with information changes and obtains missing information on player accounts. Understand and execute regulations for AML (Anti-money laundering) and Title 31. Maintain sufficient knowledge to answers questions about the My Advantage Club promotions and rewards program and other general information regarding overall casino amenities including, but not limited to parking, facilities, hotels, restaurants, and all events and promotions. Provide outstanding customer service in a timely manner to both guests and fellow team members Performs other duties as assigned
    $22k-27k yearly est. 4d ago
  • Retail Sales Associate - Part-Time

    Maurices 3.4company rating

    Customer Service Associate Job In Bullhead City, AZ

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Sales Associate - Part-Time to join our team located at our Store 2337-Mohave Crossroads-maurices-Bullhead City, AZ 86442. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results. We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business. What you'll do Our Part-Time Retail Sales Associates (Stylists) create an unforgettable shopping experience that leaves our customers inspired and feeling their best. While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual merchandising and maintaining store presentation, while focusing on the customers' needs to achieve sales goals. What you'll get in return: · A flexible work schedule · A ‘Work Smart, Have Fun' working environment, grounded in teamwork · A growth-minded atmosphere, positive and supported environment · A 40% discount · Well-rounded benefits offerings, including mental and physical health resources General Work Expectations: · Guide the Customer through our award-winning BRAND EXPERIENCE to make authentic connections · Customer-obsessed, leading with loyalty, confidence and product knowledge to advise style and fit, influence with moments that matter · Cash Wrap/Cashier: use our modern store technology (ie: POS, payment systems, tablets, headsets for communication) to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omni-channel shopping experience; promote our loyalty programs and credit services · Maintain maurices' visual and operational standards while keeping the focus on the customer · Product Flow/Shipping and Receiving: support the shipment process to gain awareness of product, what's new and what's already on the floor; contribute to the completion of omni order fulfilment processes including in-store and curbside pick-up Position Requirements: · at least 16 years of age · a willingness to relate to customers of all ages and backgrounds · Goal/Achievement oriented · Some technical aptitude · Ability to follow directions and work with a sense of urgency in a fast-paced environment, while working through competing priorities · Ability to work a flexible schedule The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential - maurices is an equal opportunity employer. Location: Store 2337-Mohave Crossroads-maurices-Bullhead City, AZ 86442 Position Type:Regular/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $26k-32k yearly est. 15d ago
  • Customer Service Rep(07682) - 491 N Lake Havasu Ave #100

    Domino's Franchise

    Customer Service Associate Job 48 miles from Bullhead City

    JOB DETAILS Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks - Discounts on menu items, safe work environment, & opportunities for growth • Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week) What we're looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
    $29k-38k yearly est. 15d ago
  • Service Advisor (Powersports)

    Anderson Auto Group 4.3company rating

    Customer Service Associate Job In Bullhead City, AZ

    Job Details Anderson Powersports of Bullhead City - Bullhead City, AZ Full Time AutomotiveJob Ad Anderson Powersports is looking for a customer-focused, experienced Powersports Service Advisors to work with our amazing Service Team. Our Service Advisors should be passionate about customer service and enjoy interacting with people throughout the workday. In the position, you'll be able to get out from behind the desk and play an active role in the service lane. Anderson Powersports will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language. Required Education/Skills/Abilities High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Learn more about our company at ************************************************ We are an Equal Opportunity Employer We are committed to a drug-free workplace. Qualifications Summary/Objective The service advisor is responsible for greeting customers and initiating services and repairs. The service advisor is often the first and last person the customer interacts with at our dealership. It is the service advisor's responsibility to ensure that all transactions go smoothly and result in the highest levels of customer satisfaction, resulting in customers returning for many years to come. Essential Functions Be polite and friendly and greet customers promptly. Deal with customer concerns and complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Conduct telephone transactions courteously and quickly. Determine costs and completion date of repairs and service. Notify customers promptly regarding any delays, changes or additional work that is required. This may include testing, emailing or calling the customer multiple times. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to effectively manage their expectations in an appropriate manner. Never over-promise and under-deliver. Together with the service manager, work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Produce accurate estimates for internal repairs. Start and finalize repair orders for warranty, customer paid and internal repairs. Provide excellent customer service for all customers whether external or internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Performs all duties in a safe manner, immediately reporting any accidents, injuries or unsafe conditions to management. Shows when scheduled to work, on time, ready and able to perform essential job functions. Adhere to all company policies, procedures and practices. Perform other tasks as directed. Reasonable accommodations available to enable individuals with disabilities to perform the essential functions. Required Education and Experience High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Competencies Honesty Integrity Flexibility Communications Skills Collaboration Skills Customer Focus Organized Technical Capacity Teamwork Strong Work Ethic Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates throughout the dealership. Time will be spent outdoors in the weather and elements. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department working hours. This position regularly requires working evenings, weekends. Note: Schedules are subject to change. Two-weeks' notice of a schedule change will be provided whenever possible. Travel Travel may be required to drive from one dealership to another. Additional Eligibility Qualifications None required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Statement The Anderson Auto Group (Powersports) is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $33k-51k yearly est. 11d ago
  • Retail Sales Associate - Part-Time

    Mauricesorporated

    Customer Service Associate Job 48 miles from Bullhead City

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Sales Associate - Part-Time to join our team located at our Store 2196-Shops at Lake Havasu-maurices-Lake Havasu City, AZ 86403. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results. We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business. What you'll do Our Part-Time Retail Sales Associates (Stylists) create an unforgettable shopping experience that leaves our customers inspired and feeling their best. While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual merchandising and maintaining store presentation, while focusing on the customers' needs to achieve sales goals. What you'll get in return: · A flexible work schedule · A ‘Work Smart, Have Fun' working environment, grounded in teamwork · A growth-minded atmosphere, positive and supported environment · A 40% discount · Well-rounded benefits offerings, including mental and physical health resources General Work Expectations: · Guide the Customer through our award-winning BRAND EXPERIENCE to make authentic connections · Customer-obsessed, leading with loyalty, confidence and product knowledge to advise style and fit, influence with moments that matter · Cash Wrap/Cashier: use our modern store technology (ie: POS, payment systems, tablets, headsets for communication) to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omni-channel shopping experience; promote our loyalty programs and credit services · Maintain maurices' visual and operational standards while keeping the focus on the customer · Product Flow/Shipping and Receiving: support the shipment process to gain awareness of product, what's new and what's already on the floor; contribute to the completion of omni order fulfilment processes including in-store and curbside pick-up Position Requirements: · at least 16 years of age · a willingness to relate to customers of all ages and backgrounds · Goal/Achievement oriented · Some technical aptitude · Ability to follow directions and work with a sense of urgency in a fast-paced environment, while working through competing priorities · Ability to work a flexible schedule The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential - maurices is an equal opportunity employer. Location: Store 2196-Shops at Lake Havasu-maurices-Lake Havasu City, AZ 86403 Position Type:Regular/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $24k-38k yearly est. 60d+ ago
  • Customer Service Rep(09203) - 4508 S Hwy 95 #I

    Domino's Franchise

    Customer Service Associate Job 12 miles from Bullhead City

    ABOUT THE JOB Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks - Discounts on menu items, safe work environment, & opportunities for growth • Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week) What we're looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
    $29k-38k yearly est. 3d ago
  • Retail Sales Associate - Part-Time

    Maurices 3.4company rating

    Customer Service Associate Job 48 miles from Bullhead City

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Sales Associate - Part-Time to join our team located at our Store 2196-Shops at Lake Havasu-maurices-Lake Havasu City, AZ 86403. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results. We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business. What you'll do Our Part-Time Retail Sales Associates (Stylists) create an unforgettable shopping experience that leaves our customers inspired and feeling their best. While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual merchandising and maintaining store presentation, while focusing on the customers' needs to achieve sales goals. What you'll get in return: · A flexible work schedule · A ‘Work Smart, Have Fun' working environment, grounded in teamwork · A growth-minded atmosphere, positive and supported environment · A 40% discount · Well-rounded benefits offerings, including mental and physical health resources General Work Expectations: · Guide the Customer through our award-winning BRAND EXPERIENCE to make authentic connections · Customer-obsessed, leading with loyalty, confidence and product knowledge to advise style and fit, influence with moments that matter · Cash Wrap/Cashier: use our modern store technology (ie: POS, payment systems, tablets, headsets for communication) to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omni-channel shopping experience; promote our loyalty programs and credit services · Maintain maurices' visual and operational standards while keeping the focus on the customer · Product Flow/Shipping and Receiving: support the shipment process to gain awareness of product, what's new and what's already on the floor; contribute to the completion of omni order fulfilment processes including in-store and curbside pick-up Position Requirements: · at least 16 years of age · a willingness to relate to customers of all ages and backgrounds · Goal/Achievement oriented · Some technical aptitude · Ability to follow directions and work with a sense of urgency in a fast-paced environment, while working through competing priorities · Ability to work a flexible schedule The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential - maurices is an equal opportunity employer. Location: Store 2196-Shops at Lake Havasu-maurices-Lake Havasu City, AZ 86403 Position Type:Regular/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $26k-32k yearly est. 15d ago
  • Service Advisor (Chrysler)

    Anderson Auto Group 4.3company rating

    Customer Service Associate Job 48 miles from Bullhead City

    Job Details Anderson Chrysler - LAKE HAVASU CITY, AZ Full Time AutomotiveJob Ad Anderson Auto is looking for a service advisor to join our team. The service advisor is responsible for helping customers ascertain any problems and services of their vehicles. This is an important job that directly contributes to the success of business operations. Required Education/Skills/Abilities High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Working knowledge of MS Office and other computer systems. Earn a Degree On Us with Strayer University! Through the Degrees at Work program, we offer employees working in our company the opportunity to earn an associate's, bachelor's, and even a master's degree from an accredited, online university, including tuition and books. You can learn while you earn! More details can be found at **************************** Learn more about our company at *************************************** We are an Equal Opportunity Employer We are committed to a drug-free workplace. Qualifications Summary/Objective The service advisor is responsible for greeting customers on the service drive and initiating automotive services and repairs by ascertaining performance problems and services requested and maintaining customer rapport and records. The service advisor is often the first and last person the customer interacts with at our dealership. It is the service advisors responsibility to ensure that all transactions go smoothly and result in the highest levels of customer satisfaction, resulting in customers returning for many years to come. Essential Functions Be polite and friendly and greet customers promptly. Deal with customer concerns and complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Conduct telephone transactions courteously and quickly. Determine costs and completion date of repairs and service. Communicate expected repair/service time to customer. Analyze progress to maximize efficiency and maintain high quality of repairs. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Notify customers promptly regarding any delays, changes or additional work that is required. This may include testing, emailing or calling the customer multiple times. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to effectively manage their expectations in an appropriate manner. Never over-promise and under-deliver. Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. Consult with the Service Manager for delegating assistance when necessary. Together with the service manager, work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Produce accurate estimates for internal repairs. Start and finalize repair orders for warranty, customer paid and internal repairs. Proved excellent customer service for all customers whether external or internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Performs all duties in a safe manner, immediately reporting any accidents, injuries or unsafe conditions to management. Shows when scheduled to work, on time, ready and able to perform essential job functions. Adhere to all company policies, procedures and practices. Perform other tasks as directed. Reasonable accommodations available to enable individuals with disabilities to perform the essential functions. Required Education and Experience High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Working knowledge of MS Office and other computer systems. Competencies Honesty Integrity Flexibility Communications Skills Collaboration Skills Customer Focus Organized Technical Capacity Teamwork Strong Work Ethic Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates throughout the dealership. Time will be spent outdoors in the weather and elements. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department working hours. This position regularly requires working evenings, weekends. Note: Schedules are subject to change. Two-weeks' notice of a schedule change will be provided whenever possible. Travel No travel is required. Additional Eligibility Qualifications None required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Statement The Anderson Auto Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical
    $33k-52k yearly est. 33d ago

Learn More About Customer Service Associate Jobs

How much does a Customer Service Associate earn in Bullhead City, AZ?

The average customer service associate in Bullhead City, AZ earns between $25,000 and $44,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average Customer Service Associate Salary In Bullhead City, AZ

$33,000

What are the biggest employers of Customer Service Associates in Bullhead City, AZ?

The biggest employers of Customer Service Associates in Bullhead City, AZ are:
  1. American Retail Group
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