Lifeguard Seasonal Associate
Customer Service Associate Job 26 miles from Alvin
$16.00 / Hour
16+ earns $16.00 / hour, positions also available for and 15-year-olds, pay may vary based on job duties and responsibilities.
Joining our Schlitterbahn team means you'll
Earn a FREE lifeguard certification to administer CPR and First Aid and get PAID while you are in training!
Monitor and enforce the water park rules in our pools, slides, and lazy river.
Receive continued training.
Learn to properly use and store rescue equipment.
Have other opportunities to learn and expand your knowledge.
Some of our amazing perks and benefits:
FREE Uniforms!
FREE Admission to any of our properties!
FREE tickets for friends and family!
25% discounts on Food and 25% discounts on Merchandise!
Work with people from here, near, and from all over the world!
Other FREE local attraction tickets and discounts!
Employee-only RIDE nights, Employee Exclusive Café, Bragging Rights from working at a Waterpark!
Numerous promotion opportunities!
Paid Training!
Responsibilities:
Come join our world class teams in Texas! Schlitterbahn provides 3000+ opportunities for fun and safe employment, and we want YOU to join us in making people happy as we head into our next season! As a member of our team, you'll…
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
We're Looking for:
You!
Client Specialist Key
Customer Service Associate Job 25 miles from Alvin
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00332 West Houston, TX-Houston,TX 77024Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Customer Experience Colleague - Start at $14/Hr - 401k + Benefits
Customer Service Associate Job 25 miles from Alvin
Sysco is now hiring Customer Experience Colleagues in Houston, TX! Start at $14.00 per hour - Excellent Benefits Package
NRG Area - 1212 Old Spanish Trail Houston, TX 77054
Top Benefits:
Start at $14.00 per hour
Robust benefits package including an Employee Stock Purchase Plan, & 401(k) with automatic matching
Industry-leading total rewards package
Career pathing opportunities for both entry level, and experienced individuals
Want a Career with Sysco? Get Started:
STEP ONE: Request info by submitting this form
STEP TWO: Complete the Sysco Workday application (provided upon completion of STEP ONE and takes 10-15 min)
STEP THREE: Connect with a Sysco talent specialist to discuss the available role (we'll contact you at the number provided)
What's in it for You?
Sysco offers our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
What to Expect:
Sysco To Go is a ‘Restaurant Club' requiring membership for business-only customers. It will not be open to the public. The Customer Experience Colleague plays a vital role in creating a welcoming and efficient shopping experience for customers. This position is responsible for greeting customers, providing assistance, supporting membership services, ensuring smooth checkout processes, and maintaining store security. The role also involves cash handling, customer service, and contributing to overall store operations.
Responsibilities:
Greeting and Entrance/Exit Functions
Membership Services
Customer Service
Store Maintenance
Checkout Procedures
Qualifications:
Strong attention to detail and organizational skills
Ability to work in a fast-paced environment
Excellent communication and customer service skills
Ability to follow directions and work independently or as a part of a team
Interested in a Career with Sysco? Apply Now!
Sysco is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or other characteristics protected by law.
Customer Success Agent
Customer Service Associate Job 22 miles from Alvin
Showcase Window and Door is a well-established window and door manufacturing company that has been in business over 25 years is recruiting customer service agents to be part of our vision and growth. Great opportunity to learn, advance and share your creative ideas. Benefits of working for Showcase Window and Door:
Medical, Dental and Vision insurance
401(k) plan
Accrued Paid time off
Paid Holidays
No experience? Window and door Industry training available
Opportunity to grow
Interested? Contact Claudia Alvarez @.
Job Summary:
The Customer Success Agent is an integral component of the Company's sales and support team. The CSA is assigned an outside sales rep and dedicated assortment of key company customers and responsibility to ensure orders are entered, questions are answered, and support is provided to both stakeholders on a regular, daily basis. In this role, the Customer Success Agent works in a fast paced, high volume in reach environment and is responsible for receiving and resolving outside sales rep and customer inquiries in a timely manner.
The Customer Success Agent is responsible for maintaining outside sales and developing customer relationships that promote retention and loyalty. Their job is to work closely with outside sales reps and customers to ensure they are satisfied with the products and services they receive and to support them to fully utilize their product. This will be achieved through a structured multi-channel contact strategy coupled with a Customer Success Program with the goal of maximizing the value of products and services selected. This will be driven by a consultative approach based on the customer needs and aspirations for their business.
Essential Functions:
Address and interact with customer inquiries that come into the customer service department by phone, web/email, mail, fax, chat by providing courteous and prompt responses
Work closely with sales team to provide high level of customer satisfaction
Validate customer requests
Process customer orders on the daily basis to ensure quick turnaround and order accuracy
Educate clients regarding Hayfield Window and Door products and programs
Escalate non-routine issues outside of knowledge scope to appropriate supervisor/manager.
Update management on customer developments/issues
Report to department manager any areas that do not meet service expectations.
Primary Responsibilities:
support and information on products or services.
Collects and enters orders for new or additional products or services.
Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Performs other related duties as assigned.
Requirements:
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Entry Level Qualifications:
4-5 years of previous customer service experience
Technical degree or Associates of Arts degree preferred
Ability/Willingness to build relationship with customers
Ability to analyze customer needsanalyze situations and act accordingly
Think clearly and act quickly
Excellent written and verbal communication skills
Able to work under pressure and change priorities while working with interruptions
Self-motivated, stress and pressure resistant, as well as a quick learner
Positive, upbeat, and professional attitude with customers and co-workers
Strong decision-making and organizational skills
Detail oriented team player with superior follow through
Great listening and negotiation skills
High energy, great attitude
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Lead Bilingual Customer Service Representative
Customer Service Associate Job 22 miles from Alvin
Required Skills & Experience
1+ years of customer service experience
Excel experience
Bilingual: Spanish, English
Experience working in a warehouse setting
1+ years of team lead experience
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
Strong communication skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations
Job Description:
As a Lead Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience
Day-to-Day:
· Assist customers and business partners via telephone and email
· Handle customer complaints in a calm, professional manner
· Diagnose, assess, and resolve problems or issues
· Monitor progress of delivery routes
· Process changes or cancellations to delivery orders
Pay Rate: 19/hr
Needs to be Bilingual in Spanish and English
Customer Success Specialist
Customer Service Associate Job 25 miles from Alvin
At Swag Your Brand, we specialize in branded apparel, promotional products, and commercial printing. We help businesses elevate their brands with creative, impactful solutions. We partner with companies across industries to deliver expertly branded merchandise and custom print materials and fully manage marketing campaigns. Our team is passionate about details and deadlines and providing exceptional client service.
About the Role
We're seeking an experienced Customer Service Representative (CSR) with a strong background in promotional products and branded apparel. Familiarity with commercial printing is an advantage. This position requires on-site attendance; it is not a hybrid or remote role.
The ideal candidate should be able to research project ideas, prepare quotes, enter orders, submit POs, review proofs, manage project timelines, and ensure the accuracy of promotional products and print materials before they go into production.
This position requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects simultaneously in a fast-paced environment.
Key Responsibilities
Order Management: Process and manage customer orders from entry through delivery, ensuring all details are correct.
Production Proofing: Collaborate with customers and suppliers to confirm that submitted files meet the required specifications to ensure a smooth production process.
Customer Communication: Serve as the main point of contact for clients and sales - providing updates, answering questions, and ensuring smooth order execution.
Project Coordination: Work with vendors, suppliers, and internal teams to coordinate production schedules and delivery timelines.
Promotional Products & Printing Expertise: You must have a general understanding of promotional products and branded apparel. A working knowledge of commercial printing is a plus.
Issue Resolution: Quickly address any order discrepancies, quality concerns, or production delays to maintain excellent customer satisfaction.
Preferred: Proficient in using Sage/PPAI, ESP/ASI, or CommonSku to search for, quote, procure, and deliver promotional products and apparel to our customers. Exceptional attention to detail, ensuring accuracy in proofing, order entry, and final production.
Ability to juggle multiple projects and deadlines in a fast-paced environment.
Strong communication and problem-solving skills to effectively liaise with clients, vendors, and production teams.
Experience with order management systems and production workflows (experience with design software is a plus).
Why Join Us?
At Swag Your Brand, we thrive on creativity, collaboration, and delivering high-quality marketing solutions to our clients. If you're a detail-oriented, print-savvy professional looking to grow your career in a dynamic and fast-paced environment, we'd love to hear from you!
Apply today and be part of a team that brings brands to life.
Customer Support Coordinator
Customer Service Associate Job 25 miles from Alvin
Title: Customer Success Coordinator
Reporting Structure: Head of Post Sales
Our client is in the bitcoin mining space where they manufacture critical transmission and distribution infrastructure for commercial, industrial, utility, data center, and renewables customers across the USA. They offer a wide selection of in-stock and made-to-order equipment including transformers, switchboards, and modular data centers. They have a fast-paced, informal, and results-oriented culture.
Their core values are speed, trust, and extreme ownership.
Quick Facts:
Started in 2019
60+ employees in the US and Asia
Privately funded, profitable, $XXXM in revenue already!
Responsibilities
Our client is seeking an enthusiastic and results-driven Customer Success Coordinator to join their Post-Sales team. You will be a key driver in our fanatical approach to customer service, ensuring customers are satisfied with the company's products and services. You will work closely with Account Executives and Support Technicians to quickly solve problems that arise in the shipping, deployment, and operation of their products.
This role requires a strong focus on building lasting relationships, resolving customer issues, and ensuring the overall satisfaction and retention of clients.
Serve as the main point of contact for customer inquiries, troubleshooting, and problem resolution. Address any technical, or operational issues promptly and coordinate with internal teams to deliver seamless solutions.
Build and nurture strong, long-term relationships with clients and ensure their needs are met through our client's offerings.
Proactively manage customer accounts, working closely with Sales, Operations, and Engineering teams to ensure customer requirements are met, escalations are managed effectively, and their clients' evolving needs are addressed.
Record and track outstanding service requests and facilitate resource allocation across customer requirements.
Collect feedback from customers about their experiences with their products and services.
Use insights to collaborate with the Product and Operations teams to suggest improvements and be an integral part of the internal feedback loop of improving the products and services.
Is this you?
5+ years of experience in sales, customer success, account management, or client services within the energy, manufacturing or hardware industries.
Strong interpersonal skills with the ability to interact with customers and internal teams possessing various levels of technical fluency.
Exceptional written and verbal communication skills.
Have a passion for delivering exceptional customer service.
Exemplify strong organizational skills and the ability to manage multiple tasks while maintaining accuracy and attention to detail.
Proactive in problem-solving, with the ability to handle complex situations and resolve issues in a timely manner.
Preferred Qualifications
Proficient in project management software such as Hubspot and Monday.com.
Experience in energy or infrastructure.
Experience managing a technical team.
#Perks
Subsidized health, dental, and vision insurance
Competitive salary
On-the-job training
4% 401K company match
Customer Relations Associate
Customer Service Associate Job 25 miles from Alvin
The Evaluation Company is looking to hire a Customer Relations Associate in our Houston, Texas office. This is an in-person role that involves assisting clients, processing applications and cases, and completing important, time-sensitive administrative tasks.
Candidates must be comfortable assisting walk-in clients and communicating with team members across multiple offices and departments. Candidates should be motivated, enthusiastic, task-oriented, and capable of consistently delivering high-quality customer service.
Duties:
Greet and assist walk-in clients in a friendly and professional manner.
Assist clients with completing applications accurately and efficiently.
Provide guidance and support to clients throughout the application process, ensuring they understand each step.
Answer questions related to application requirements and necessary documentation.
Assist clients by phone and email correspondence.
Prepare and review foreign academic documents for evaluation, package completed evaluation reports for release, and assist senior staff with client outreach.
Requirements:
Bachelor's degree preferred
Bilingual English/Spanish required
Willingness to assist diverse, international clientele of all backgrounds
Impressive writing and communication skills
Ability to multitask in a high-volume environment
Familiarity with Salesforce, Acrobat Pro, Microsoft Excel, a plus
Customer Service Specialist - Bilingual (English/Spanish)
Customer Service Associate Job 25 miles from Alvin
The Bilingual Customer Service Specialist will support the process to increase the profitability of the company's finance and insurance (F&I) products and services provided to automobile dealers.
Pay: $22.00 per hour (DOE)
Shift: 8AM - 5PM Monday - Friday (Onsite)
Bilingual - English/Spanish
Responsibilities:
Provide superior customer service in phone conversations, written correspondence, follow-up activities, and coordination of job responsibilities.
Assist processing of cancellation requests from dealers, customers and lienholders through interactive discussions.
Support underwriting of applications for company products
Support communications that assist administration of company products.
Provide support for administration processes and communications.
Maintain accurate records of communications in the transactions system.
Assist dealers to reconcile their records for new business, rates, online support and claims.
Support account setup activities and live dealer communications.
Back up receptionist.
Requirements:
High School Diploma or GED
Previous experience in a call center or customer support role is preferred.
Strong computer skills with proficiency in office software applications.
Excellent verbal and written bilingual communication skills in English and Spanish.
Ability to type efficiently while engaging with customers on various platforms.
Strong analytical skills to assess customer needs and provide effective solutions.
A positive attitude with a commitment to delivering outstanding customer service.
Ability to work independently as well as part of a team in a dynamic environment.
Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
Bilingual Customer Service Representative - Spanish
Customer Service Associate Job 25 miles from Alvin
Terms of Employment
• W2 Contract, 12 months
• This position is hybrid with one day per week in the Kinder Morgan office in Houston on Wednesdays.
• Candidates must be flexible to work any shift during the hours of operation from 7:00am to 6:00pm CST, Monday to Friday. The starting shift for this position will be from 9:00am to 6:00pm. Flexibility is key as they could be asked to stay and work late if there is a storm, outage or high call volume.
Overview
• Our client is looking for a Customer Service Representative to manage order processing, handle customer inquiries, and provide timely resolutions to ensure a high level of customer satisfaction. The role involves preparing correspondence, addressing customer needs, and proactively resolving issues to maintain strong customer relationships.
Required Skills & Experience
• High School Diploma and 4-6 years of experience in any customer service field.
• Experience with a multi-line phone system like Avaya or Cisco (e.g., handle transfer / conference / outbound calls).
• Experience with a customer relationship management (CRM) system like CC&B, NOVA, Medisoft, etc.
• Bilingual (fluent in English and Spanish).
• 45 WPM typing minimum
• Ability to pass a basic computer literacy test to demonstrate fundamental commands like using Ctrl/Alt/Delete to lock a screen, use of copy/paste, proficient in Word or OneNote for note taking, etc. 85% on Basic computer skills test.
• Ability to pass a basic phone etiquette test. 85% score on Proveit or IBM or Kenexa some testing tools.
• Demonstrate high-school level literacy, reading comprehension, and math skills (to calculate billing balances.)
• Demonstrate ability to learn quickly and can retain information that is learned.
• Ability to multi-task and work in a fast-paced, call center environment.
• Proficiency working on a computer.
• Ability to maintain a positive, empathetic, and professional attitude toward customers at all times.
• Strong communication skills to correspond with customers through various channels (inbound, outbound, email & chat).
• Strong interpersonal skills.
Sincerely,
Preetam Raj
Lead Technical Recruiter
nTech Workforce Inc.
D: ************ EXT: 726
E: **************************
preetam(at)ntechworkforce(dot)com
Customer Support Specialist
Customer Service Associate Job 25 miles from Alvin
FreshByte Software is a fully integrated Windows-based software solution for wholesale food distributors, importers, and manufacturers located in Houston, TX. The software provides instant inventory control, traceability, and full accounting information to increase distributor margins. FreshByte Software guarantees 100% accurate and timely information for its users.
Role Description
This is a full-time on-site role for a Customer Support Specialist at FreshByte Software in Houston, TX. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, and utilizing analytical skills to address customer inquiries and issues on a day-to-day basis.
Duties & Responsibilities
Provide assistance to clients with our software as well as database support, assistance and advice.
Analyze, research, troubleshoot and provide resolution to reported issues in a timely manner
Keep client management software updated with incident correspondences, statuses and resolutions
Collaborate with other departments as necessary to expedite resolutions
Prepare written documentation for resolutions to common issues, instructions and conveying information
Participate in weekly staff meetings
Develop and maintain excellent customer relations
Analyze and test software modifications and updates prior to release
Perform software version updates
Promote and maintain a professional high quality service oriented company image
Maintain the security, confidentiality and integrity of client information
Be available and reliable for afterhours on call rotation to resolve critical issues
Perform other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the department
Qualifications
Customer Support and Technical Support skills
Strong Interpersonal Skills and Customer Satisfaction focus
Analytical Skills for problem-solving
Ability to prioritize and manage multiple tasks
Ability to quickly learn new software
Analytical and creative thinker with the ability to prioritize, make decisions and solve issues effectively and efficiently
Attention to detail; manage multiple task and responsibilities
Willingness to work outside of normal business hours to resolve client issues
Accurately follow directions and instructions
Ability to act in a team environment and independently; self-motivated
Customer Service Representative
Customer Service Associate Job 25 miles from Alvin
RMA (Return of Merchandise Authorization) Customer Service Representative
We are seeking a highly skilled and customer-focused Customer Service Representative to manage our post sales service process for key clients. This role is pivotal in ensuring seamless handling of returns, repairs, and exchanges while providing exceptional service. The ideal candidate will also oversee our demo pool inventory, maintain special processes, and work collaboratively to streamline operations. If you are autonomous, resourceful, and team-oriented, with a proven track record in similar roles, we want to hear from you!
Key Responsibilities:
Poste Sales Service Coordination:
Manage all aspects of the process for focus account, ensuring timely resolution of issues. (excluding technical aspect)
Act as the primary point of contact for RMA inquiries, providing clear communication and regular updates to the client
Deliver top-notch customer service, addressing client needs with professionalism and empathy.
Demo Pool Management:
Maintain and monitor the demo equipment inventory, ensuring items are properly tracked, maintained, and available as needed.
Coordinate with sales and technical teams to fulfill demo requests efficiently.
Help with the shipments
Physically able to manipulate boxes and equipment
Process Development and Improvement:
Build, document, and refine special processes related to returns, repairs, and exchanges.
Identify inefficiencies and propose solutions to streamline workflows and enhance customer satisfaction.
Reporting on success and KPI's of the maintenance contract
Collaboration and Teamwork:
Work closely with cross-functional teams, including sales, logistics, and technical support, customer service representative, demo team, certified service center (3rd party) to ensure a cohesive customer experience.
Share insights and feedback to contribute to a culture of continuous improvement.
Autonomous Problem-Solving:
Take initiative to resolve issues independently while knowing when to escalate matters to the appropriate team or manager.
Stay resourceful and proactive in identifying solutions that align with company standards and client expectations.
Qualifications:
Proven experience in customer service, or a related role.
Exceptional communication and interpersonal skills, with a customer-first mindset.
Demonstrated ability to work both independently and as part of a collaborative team.
Resourceful and adaptable, with excellent problem-solving capabilities.
Familiarity with CRM systems, ERP tools, and inventory management software is an asset.
French or Spanish is also an asset.
What We Offer:
An opportunity to work with a dedicated team focused on innovation and customer satisfaction.
A dynamic workspace where you'll play a key part in refining and streamlining operations.
Competitive salary and benefits package.
Flexible working hours
Multisite & multidisciplinary teams
Competitive vacation policy
Annual bonus program
Join our team and make a lasting impact by delivering exceptional service and solutions to our valued customers.
Apply now to be part of a company that values resourcefulness, teamwork, and continuous improvement!
Customer Service Representative
Customer Service Associate Job 25 miles from Alvin
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Customer Service Representative
Customer Service Associate Job 25 miles from Alvin
What you will do:
Koch Filter an Air Distribution Technologies Inc Company is seeking a Customer Service Representative position for our Houston, TX location (this is not a remote position). Under general supervision you must be able to provide support for accounts and support to all channels such as Customers, Regional Sales Managers, Engineers, Plants, etc. process orders, research and responds to customer inquiries, and addresses customer concerns/issues within the designated timeframes.
How you will do it:
Serve as primary communications link between customers, sales staff, plants and other departments on inquires, order related issues, product information, credits and other issues pertaining to customers' accounts via email, fax, or phone.
Process and change orders, credits, and product return authorizations and daily emails.
Run customer order reports to proactively get orders shipped.
Promptly issue Credit, Debit and Return Material Authorizations.
Handle all customer requests, managing customer orders from placement through shipment, with attention to detail while providing accurate lead times and pricing verification
Will be assigned your own accounts that you will be responsible for daily that is required to get the job done.
Receives and processes routine customer orders, inquiries, and/or complaints covering items or products ordered. Maintain an ongoing relationship with selected customers and sales staff (Co-Workers, Plants, Regionals, Engineers).
All other duties as assigned by the Customer Service Manager.
What we look for:
1 - 2 years' experience in a customer service support preferably in manufacturing with heavy emphasis on sales, distribution, manufacturer, and manufacturer representatives (Associate's degree preferred).
Basic math and typing skills.
Good working knowledge of Excel and Word.
Must be able to respond and handle anywhere from 50-150 emails daily is a must.
Competent telephone skills.
High School diploma or equivalent.
Be on a rotation schedule for relieving front desk for breaks and lunches.
Responsible for following company policies and procedures.
Must be detail oriented.
Must be able to multi-task.
Will be required to perform other duties as requested, directed, or assigned.
Must have previous work references.
Work Environment:
Typical office environment.
Air Distribution Technologies, Inc is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law.
Campus Sales Associate- Part Time
Customer Service Associate Job 21 miles from Alvin
We are seeking to hire part-time Campus Sales Associates in multiple locations, including Massachusetts, San Francisco, New York and Texas.
Take a Look at Your Future with Quintara Biosciences
· The mission of Quintara Biosciences is to provide integrated DNA services (DNA reading, writing, editing, and making) to the life science community by creating and delivering innovative translational technologies and platforms.
· A path towards your most rewarding career.You will be challenged to work in a results-driven, fast-paced organization; you will work with passionate professionals who strive to develop innovative products and technologies that advance the life sciences; and you will excel in an environment of respect, integrity, and fair opportunities for growth.
Job Scope
Campus Sales Associate plays a vital role in connecting local users and Quintara to enhance the overall experience of Quintara clients in the campus. As a Campus Sales Associate, you will participate in the marketing promotion, customer engagement, drop box management, and local marketing activities.
PRIMARY RESPONSIBILITIES :
· Manage drop box in the campus, including but not limited to setting up new drop box, maintaining the existing ones in good condition, etc.
· Conduct customer mapping in the responsible institution
· Distribute marketing collaterals such as service brochure/flyer and promotion card in the campus
· Consolidate the sample in all drop boxes in the campus and relay the package to Quintara driver or 3
rd
party courier
· Facilitate the local marketing activities, including but not limited to lunch and learn, vendor show, etc.
· Other tasks assigned by the manager.
Requirements:
· Strong verbal communication skills
· Customer-centered with proactive attitude
· Daily walking among different buildings in the campus to consolidate samples from Monday to Saturday
Benefits:
· Weekly pay
· Eligibility to incentive plan
The hourly rate is $20 to $25
Customer Service Representative
Customer Service Associate Job 25 miles from Alvin
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
Must maintain 100% commitment to safety policies and procedures.
• Partners with Account Managers to provide sales quotes
• Processes incoming inquiries into company sales system
• Quotes customers using working knowledge of product
• Successfully achieves budgeted Service Center sales goals
• Assists A/R personnel in creating and establishing new accounts and follows up on collections
• Coordinates with Account Managers and Service Center management to keep account activities updated
Bilingual Call Center Lead
Customer Service Associate Job 25 miles from Alvin
The Bilingual Customer Service Representative Lead provides leadership and coaching to assigned team by monitoring employee-customer interactions for quality and accuracy. Ensures team workload, deadlines, and customer service objectives are met and customer service representatives are informed of all product and procedural updates. Performs escalated account research, negotiations, and creates payment plan agreements while maintaining an inviting, friendly, and professional manner.
Duties & Responsibilities:
Coaches, develops, and motivates CSRs by monitoring employee-customer interactions for accuracy and quality. Monitors team attendance, identifies attendance patterns, and addresses improvement opportunities.
Ensures optimal time utilization and team workload, deadlines, and work objectives are achieved.
Performs escalated account research, negotiations, and creates payment plan agreements by offering resolutions according to established policies and procedures in an inviting, friendly, and professional manner.
Collaborates with upper management to complete employee evaluations as defined according to each section.
Ensures customer service representatives (CSR) are informed of all procedural and product updates.
Knowledge, Skills and Abilities:
Makes sound decisions based on policies and procedures with minimal assistance.
Strong customer service skills with an emphasis on de-escalation and negotiation skills.
Strong communication (written and verbal) and interpersonal skills.
Working knowledge of personal computers and related software including Microsoft Office.
Ability to lead a team.
Ability to maintain confidentiality.
Knowledge of the State statute and requirements for toll violation and collection processes.
Physical Demands:
The position mostly requires sitting in an office environment, occasionally some standing, and light lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required.
Position Type and Typical Hours of Work:
This is a full-time position.
Training Schedule: Monday- Friday 8 AM - 4:30 PM
After training: Schedule will be assigned, 5 days a week, 8-hour shift, Monday- Saturday 7:00 AM- 8:00 PM * If you are scheduled to work on Saturday, you will be given a day off Mon-Fri
Required Education / Experience:
High school diploma or G.E.D. equivalent required from an accredited institution.
Minimum three years of call center - customer service experience
Minimum one year of management experience
Fluent in English & Spanish
Location: 77054.
Ability to Commute: Must be able to travel to other call centers in the Houston area.
Experience:
Call center: 3 years (Required)
Management: 1 year (Required)
Houston, TX (Required)
Work Location: In person - Various locations
Job Types: Full-time, Temporary
Pay: $25.00 - $26.00 per hour
Benefits:
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekends as needed
Work Location: In person - various locations
Customer Service and Sales Representative
Customer Service Associate Job 25 miles from Alvin
Entry Level - Sales and Customer Service Representative
Type: Full-Time
Join a Team Where Success is Celebrated Every Day!
Are you a natural people person with a knack for solving problems? We're looking for someone who thrives on building connections and turning customers into loyal fans.
What You'll Be Doing:
Connect: Greet customers in person with warmth and enthusiasm while delivering top-notch service.
Showcase: Highlight the benefits of our products and services with energy and confidence.
Assist: Ensure customers find what they need and leave with a smile.
Grow: Develop your skills and seize opportunities to advance within the company.
What We're Looking For:
High school diploma or equivalent (college coursework is a bonus).
Previous experience in sales or customer service is great but not required-we provide hands-on training.
Strong communication skills.
Ability to manage time efficiently and stay organized.
Reliable transportation to and from work.
Basic computer skills and excellent phone and interpersonal etiquette.
A proactive, can-do attitude with the ability to multitask.
Why You'll Love Working Here:
Vibrant Work Environment: We keep things fun, fast-paced, and engaging so you'll look forward to every shift.
Career Growth: We're committed to helping you build your future with clear paths for advancement.
Supportive Team Culture: Join a welcoming team that values collaboration and celebrates achievements.
Competitive Compensation: Enjoy a strong base salary with opportunities for bonuses and incentives.
You'll Shine in This Role If You're:
Friendly and Approachable: You thrive on connecting with others and making their day better.
Energetic and Positive: Your enthusiasm and upbeat attitude are contagious.
A Team Player: You're always willing to lend a hand and collaborate with your coworkers.
Driven and Goal-Oriented: You're excited to take on new challenges and grow your career.
Ready to make an impact and grow with us in Houston? Apply now to start your journey!
Receptionist / Entry Level Client Associate
Customer Service Associate Job 11 miles from Alvin
Founded in 2009, MDT Financial Advisors has grown by serving clients through investment planning, disciplined investment strategies and proactive personal service. Our Pledge at MDT Financial Advisors is “We pledge to make the complex simple by having a plan designed to fit your life goals using the right investments with straightforward costs.”
WHO WE WANT
MDT Financial Advisors is seeking candidates for a full-time Receptionish / Entry Level Client Associate position in our Clear Lake area office. The Client Associate plays a critical role in the backstage and front stage functioning of our practice. Administration of client services and interaction with clients and prospects are the main focus of this position.
JOB DUTIES & RESPONSIBILITIES:
•Answering Incoming Calls to MDT Financial Advisors
•Processing request from clients, prospects and other Team Members.
•Coordinate and schedule “Strategy and Review” Meetings
•Place outgoing “No Contact Calls” to clients.
•Develop and maintains written systems of all activities.
•Maintain client interaction in firm Contact Management System
•Professionally greeting clients when they enter the office.
•Process opening new accounts for clients
•Internal journals and external ACH.
•Monitor social media accounts and provide proactive ideas for improved engagement.
•Deploy email blasts utilizing CRM
•Work with Compliance to get content approved.
•Back up other Associates in other aspects of financial advisory practice.
•Letter mailouts and Event Invitations
WHAT YOU NEED:
•Positive attitude, with exceptional client service demeanor.
•Writing and communications skills.
•Working knowledge of Word, Excel, Outlook and Windows 10.
•Ability to take direction from various individuals.
•Great organizing and multi-tasking skills.
•Superior ability to communicate professionally, clearly and accurately in both written and verbal communication with clients and business partners.
•Demonstrate personal initiative and motivation to succeed.
In exchange for your expertise, we offer a hourly wage, bonus potential, Benefits, Simple Retirement Plan plus matching, PTO, paid holidays and a great working environment. The position is based in our very professional Clear Lake-Houston office location. This is your chance to play a key role in the continued success of our company. Our culture is fast-paced, motivational and focused. Only qualified candidates will be contacted.
Hourly Pay Range: $18-$22 per hour
Please email resume to *********************.
Sales Associate (River Oaks)
Customer Service Associate Job 25 miles from Alvin
The Sales Associate is a brand ambassador; responsible for providing a personalized client experience, building strong client relationships, meeting and exceeding sales targets. This individual is a team player that delivers the highest standards of the Balmain client experience.
WHAT YOU'LL DO:
Represent Balmain's ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand. This includes both in store, as well as out of store events and activations.
Demonstrate excellent knowledge of Balmain's history, heritage and products
Provide outstanding service to our clients and be a true ambassador of the brand ensuring that every client is treated according to Balmain standards.
Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
Be creative and entrepreneurial; make recommendations to management based on your observations and client experiences.
Recruit new clients; make meaningful relationships with new clients by introducing the brand, getting to know them, and making recommendations based on their lifestyle.
Foster relationships with existing clients; continuously build upon your current relationships through various outreach initiatives.
Be a team player; collaborate with your peers and contribute to the overall success of the store.
Support the management team with operational duties as needed!
Adhere to all company policies and procedures.
QUALIFICATIONS:
3+ years of Luxury Retail Experience.
Exceptional organizational skills, follow through and attention to detail.
Solutions based thinker.
Collaborative spirit and proactive attitude.
Excellent written and verbal communication skills
Ability to speak Spanish preferred but not required
BENEFITS & PERKS:
Health, vision, dental and fringe benefits
Paid Vacation, Sick, and Holidays
401k with Company match
Employee Discount
ABOUT US:
Founded in 1945, Pierre Balmain's eponymous house has evolved into a singular union of Parisian couture heritage and 21st-century daring. Always remaining true to its core values of inclusion, empowerment and excellence, today's Balmain is intent on forging fashion's future in a uniquely authentic manner. Compelling, often surprising and always bold, Balmain's offerings rely on an instantly recognizable silhouette, assertive spirit and the powerfully transformative possibilities that only beautiful design and skilled construction can achieve. Constantly seeking exciting, novel and entertaining ways to converse and communicate, Balmain will never shy away from pushing each and every envelope. Part of Mayhoola, led by the vision of Creative Director Olivier Rousteing, the house's impressive rapid growth and critical success is entirely due to the passionate and talented Balmain family of craftspeople, experts and team members who make each collection possible.