Customer Service Assistant Jobs in Hartford, WI

Why join AVIRE? Do you have an entrepreneurial mindset? Do you like being part of high growth, high impact environments? Are you looking for an opportunity to provide your customers with consultative support--growing our business together? If you have answered yes to these questions, we should connect! The Americas AVIRE team is looking for a highly driven, highly motivated individual to take us to new heights. In this role, you will be responsible for providing outstanding service support for our customers. You will be a part of a team of Customer Support Specialists, Customer Quotation Specialists, Regional Sales Managers, Technical Support Specialists, and Marketing Communications experts with the collective goal to provide the best customer experience in the industry, supporting our customers through every stage of the buying process. Further, you will be a part of a team that has a track record of delivering double digit compound growth while supporting each other. This position reports to the North America Customer Experience Manager. Job Summary: As the Customer Service Lead, you are responsible to lead and enhance our customer service operations. This role is responsible for developing and implementing effective customer support policies and procedures, advocating for the voice of the customer, and ensuring critical KPIs are tracked and achieved. The Customer Service Lead will oversee case management and complaint review processes to ensure timely resolution and maintain accurate reporting through tools such as PowerBI and SalesForce dashboards. A key focus will be on team development, providing regular feedback, conducting one-on-one meetings, and facilitating professional growth to build an enriching work environment. This role also includes ensuring a seamless onboarding experience for new customers while maintaining exceptional customer support standards. What you will do: Responsible for the development and implementation of effective Customer Service Support policies and procedures. Advocate for the voice of the customer across all departments. Support and track critical KPIs for the team to ensure sustainability and drive a culture of continuous improvement. Ensure accuracy of PowerBI reports and SalesForce case management dashboards. Ensure case management and complaint reviews process. Ensure all complaints are followed up in a timely manner. Develop talent to ensure optimal performance, drive growth, and build an enriching work experience for the team. Supports the team with regular one-on-one meetings, providing feedback and facilitating growth conversations. Provides thoughtful leadership through effective goal setting, delegation, communication and development. Effectively maintains communication, coordination, and working relationships with company personnel and management. Works closely with other departments - including other company sites - to drive change, implement processes, hit timelines, and do so in a sustainable way. Ensure a seamless new customer set up. Perform other duties as assigned. We want someone who is: Action-Oriented Curiosity: You readily take on challenges, and you identify and seize new opportunities. You have an outstanding history of delivering on your projects. You work on the problems that truly need solving, and you effectively challenge the organization to be better. You can cut through the clutter and focus on the priorities that align with organizational objectives. Collaboration: You embrace the unique experiences, viewpoints, and abilities of your teammates and proactively engage those differences to come to the best possible outcome. Creating an effective sales team is incredibly motivating to you, and you put your employees first recognizing that you succeed only when they succeed. Empowerment: You thrive in an environment where you can make decisions. You do not shy away from taking a stand, and you recognize the importance of challenging the team to ensure that we strive for more. You also empower your employees to make decisions giving them the tools to do so successfully. Accountability: You take responsibility for your actions, and you deliver on your commitments. You hold the members of your team to high standards while ensuring they have the support that they need to reach those lofty goals. Inclusion: In all aspects of your work, you treat everyone with respect. Performance Objectives Be a role model for the team by demonstrating professionalism, positivity, and strong work ethic. Ensure good communication and effective working relationships exist with other departments. Ensure team meets target of individual process improvements quarterly. Identify and recommend one improvement for the department quarterly. Documentation and updates are complete, accurate, and timely. Emphasize the importance of teamwork and stepping in during busy periods to ensure the job gets done, even if it means longer hours occasionally. Achieve and maintain team KPI's. Ensure team meets case complaint status from open to started within 24-hours at 80% response. Job Skills Strong interpersonal and communication skills Demonstrate your passion for gaining new skills Proven ability to problem-solve Strong active listening and empathy skills Patience and composure under pressure Excellent written, verbal, and interpersonal skills to work effectively with diverse groups of people both within, and outside, of the organization Strong ability to build relationships with customers Ability to use Outlook and Microsoft-based programs Qualifications Associate's degree in business administration, Marketing, Communications, Sales, Engineering, or a related field or equivalent experience. Bachelor's degree is preferred. A minimum of 5 years of customer service or inside sales experience. Who is AVIRE? AVIRE combines 4 market-leading brands (MEMCO, MICROKEY, RATH and JANUS) within the emergency communications and life safety industries. Each brand has a strong market presence, a unique identity, a distinct product range and a long, successful history. AVIRE has Manufacturing and R&D locations in 3 countries, Sales & Marketing in 7 countries, and employs approximately 400 people globally. AVIRE is committed to fostering a diverse and inclusive workplace, where all individual's unique perspectives and capabilities are valued. We provide equal job opportunities to all applicants and promote fairness in our hiring process. AVIRE is part of the Halma group (*************** Halma bets on talent! We are looking for bright, ambitious people to join our team and stay for the long term. With over 45 businesses under its ownership, Halma is a great place to start, advance, or accelerate your career. Avire is an equal opportunity employer. Benefits Competitive base salary Participation in the company bonus plan Complete benefits package including health, dental & vision insurance, 401K, vacation, and generous parental leave Paid time off Professional Development training opportunities

RHM Staffing Solutions For the past 9+ years, RHM Staffing Solutions has been providing the highest quality professionals to a wide range of clients in the manufacturing, distribution, and industrial sectors. RHM Staffing Solutions delivers exceptional recruiting solutions for contract, contract-to-hire, and permanent placement. JOIN THE RHM TEAM! Office Coordinator/Customer Service Associate: • Collection of timecards on a weekly basis and submittal of hours to payroll team. • Addendum master checklist • Attend daily office meetings with prepared updates and announcements. • Onboard new clients and input data into CRM. • Update and maintain client master lists. • Evaluate and process workers' compensation claims. • Oversee and submit contractor holiday pay and PTO. • Schedule drug screenings and conduct background checks. • Process all I-9 documentation. • Conduct and audit contractor unemployment claims on a weekly basis. • New hire desk set up for internal employees. • DBO/CSM/AE Requests as assigned. Qualifications: • 0-2 Years of Work Experience • Ability to work in a fast-paced environment • Background in customer service is a plus • Bachelor's degree preferred RHM Staffing Solutions does not discriminate in employment on the basis of to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Do you have a passion for delivering superior customer service while being a key player in the essential daily functions of a successful office? Our established financial service firm, Drake & Associates, in Waukesha, WI is looking for an experienced Client Service Representative. This individual will be responsible for a variety of pertinent tasks, allowing the financial advisor to focus on the continued growth of the business. The ideal candidate will have superior customer service skills, a strong work ethic, attention to detail, and enjoy working with clients daily. If you are looking for an opportunity to take the initiative to make a difference within the office, please apply today! Our expectations are high, the compensation package is generous, our culture is a top priority, and we take care of our employees and customers. You will have ample support, coaching, and time to understand and master the various deliverables required. The ideal candidate is happy where he/she is currently employed but is interested in a more self-directed work environment and responsibility. We would like to hire someone interested in a career, not a job, who wants to do the work and be recognized for a job well done. Flexibility and autonomy will require you to be very organized, detail-oriented, and efficient with a commitment to accuracy. Minimum Requirements: 2+ years of experience in financial services preferred Industry knowledge/experience is strongly preferred Experience with Google Suite and/or MS Office and ability to learn new software quickly CRM experience preferably with Salesforce This position requires that you possess the following skills: Superior communication skills Strong organization skills Attention to detail and accuracy Consistent follow-through Responsibilities: Daily priorities are to process applications, assist clients with questions, gather required documents, and follow the client onboarding through completion. Additional daily, weekly, and/or monthly asks include: Receive incoming client service calls in a friendly manner Complete each service request and resolve client issues timely Input notes into CRM and keep them updated Coordinate and follow up on each client transfer Maintain professional communication with clients and staff Assist in setting client appointments for the Advisor Assist with New Business processing Salary Base $50,000 - $70,000 per year - Based on Experience Money for Nothing Three weeks of paid time off each year Retirement We offer Traditional and Roth 401(k)s with a company contribution of 3% regardless of team member contributions. We can also assist with funding a Traditional IRA or Roth IRA. We know a lot about money, it's what we do! Let's Stay Healthy Blue Cross Blue Shield group health insurance plan with a great provider network It's the same health insurance that Tony has for himself. We pay for part of health, dental, and life insurance. Paid time off to go to the doctor, dentist, etc. Hungry? Free coffee, tea, sodas, water, and hot cocoa - all on-site Want To Lend a Hand? We support local charities financially and with paid time off to volunteer Use The Force, Luke! Mentorship is part of the deal. We want to help you as a person, not just as an employee. We'll pay for you to obtain your life insurance license, health insurance license, and Series 65 securities registration. We'll even pay for your Certified Financial Planner designation. Want to get your CPA license? Let's do it. How Do I Get There? Waukesha location is just off the Guerke's Corner exit on I-94. Mequon location is right off I-43 on Mequon and Port Washington Rd Let's have fun! Quarterly team lunches and team-building events off-site Annual Team Holiday Party Paid-for Annual Trips Company hits our goals, let's all travel together! Presented by Advisor Employee Services Thank you for your interest in the Client Service Representative role. Advisor Employee Services, a consulting firm located in Overland Park, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided. We are not a staffing firm but together have built a reputable and continuously expanding business model that allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

We are a financial planning firm dedicated to simplifying the complex financial lives of our nearly 200 families. Our entire team leads with a service mindset, believing that it is our role to give clients peace of mind and make their lives easier. We've built a close-knit community with our clients, and internally with each other. And we believe that is the power behind our success! We are a growing firm but will never sacrifice the experience our clients have for further growth. We evolve every day and want to keep getting better for our clients. We are also unique in that internally we build each other up, we teach the why, we listen to each other, and we genuinely enjoy spending time together. We are expanding our team and hiring a Client Service Associate to join our team. This position is crucial in supporting the advisory team and the clients, including facilitating and maintaining ongoing client support, answering general inquiries, handling various client matters, researching and resolving client service issues, preparing required documents, marketing efforts, and administrative tasks. You may be a good fit if you're an administrative pro who can deepen client relationships through phone conversation and in person. You are organized and able to work independently while thoroughly enjoy being part of a team. You love organizing paper and projects and enjoy filling out forms meticulously. You're a go-getter when it comes to follow through and details rarely slip your grasp. You are also a bit of a techie, with intermediate to advanced level skills in all Microsoft programs and you love learning and using new technology. You are naturally curious and take immense pride in your work. And most importantly, you live to serve, help, and care for others! Though industry experience could be helpful, we are willing to train the person that innately carries this service attitude. Key Responsibilities: Client Interaction: Greet and welcome clients in a friendly and professional manner in person and over the phone Handle incoming and outgoing phone calls as well as respond to client requests promptly and professionally Assist in preparing for client meetings, including compiling necessary documents and information Coordinate with team to complete and process new accounts Process various client service items, including withdrawals, beneficiary changes, etc. Handle client inquiries and follow up on outstanding tasks or requests Ensure a positive client experience by providing excellent service and timely responses Marketing Assistance: Personalize and send marketing emails and client mailings Manage and update the firm's website, social media accounts, and other online marketing channels Organize and participate in client events and webinars Plan and organize events, including client appreciation events and seminars Coordinate logistics, invitations, and follow-ups for events Administrative Support: Schedule meetings and manage calendars for the advisory team Generate reports and maintain accurate records of client information Handle incoming and outgoing correspondence, including mail, email, and faxes Support compliance by ensuring necessary documentation and forms are up to date Communicate with the broker/dealer, advisory firm and product contacts Order supplies and coordinate client gifts to enhance client relationships Maintain the office environment to ensure it is organized, clean, functional, and presentable at all times Perform various miscellaneous tasks as assigned Qualifications: Bachelor's degree in finance, marketing, business, or a related field highly preferred; will consider High School Diploma with more than 2 years' experience 2+ years' experience in an administrative role required 1+ years' experience in marketing or communications highly preferred Intermediate to Advanced skills in all Microsoft programs (Word, Excel, PowerPoint, Outlook) Ability to communicate with clients and business contacts in a courteous and professional manner both verbally and in written format Strong with technology and aptitude to learn new software programs Ability to prioritize and handle a variety of changing responsibilities and manage time-sensitive projects with specific attention to detail Ability to work independently and as part of a team Detail-oriented and able to manage multiple tasks and deadlines Basic understanding of financial products and services is a plus, but not required Must be willing and able to complete a background and credit screening as an employee of a FINRA-regulated advisor; final job offer is dependent on successful completion and approval by the broker/dealer firm Additional Information: Hours are Monday through Friday between 8:00am - 5:00pm Benefits package includes employer-paid health insurance, 401k with a match, paid time off, holiday pay, summer hours, and flexibility after your training period

Vaco Staffing is searching for a Customer Service Specialist for a client in Waukesha, WI. Responsibilities: Work with internal departments to update customers on order information. Research part codes for order accuracy. Verify product pricing information is correct in the system and customer quote. Answer inbound calls and handle customer inquiries. Respond to customer emails within the company expectations. Requirements: High school diploma or equivalent required AA degree preferred 1+ years of customers service experience in a manufacturing Experience using SAP Strong technical ability to catch on quickly

Customer Service Representative & Estimator National home cleaning franchise is currently looking for an outgoing, personable individual to help manage our house cleaning services in Milwaukee Metro Area. This is a full-time position working out of a professional office. We are looking for someone with 2-4 years in sales and customer service experience to help grow and retain customer base. The role requires a professional individual who is outgoing and enjoys servicing customers and prospects; strong phone skills for receiving and making calls daily; conducting in-home estimates and inspecting while reinforcing quality metrics in the field. This individual will have an impact on day-to-day basic activities to achieve company goals and objectives. Deliver high-level customer service by representing the brand, providing a value proposition and supporting the field and office staff to ensure top line growth. Basic Experience: Sales Customer Service Coaching Computer Skills, Data Entry Phone Skills Goal-oriented Professionalism Bi-lingual Spanish (helpful) Experience Requirements * Valid driver's license with good driving record. * 2-4 years managing self and/or associates in a fast-paced environment preferred * Legally able to work in the United States * Physically and mentally capable of performing the duties of Field Manager * Willing to complete criminal background check in order to be bonded and insured * Detail and customer oriented * Act in best interest of owner, customers, office and field staff * Flexibility to work outside office and both day and early evening hours * Operate within company policies and procedures; create an environment that motivates associates to be successful Qualifications * Maintain professional appearance and demeanor consistent with the Molly Maid image * Properly use and maintain the Molly Maid vehicle * Strong and effective communication & organizational skills * Self-Motivated & Self- Reliant * Provide clear and concise feedback, and coaching when required * Work onsite, travel to local appointments & attend and participate in all staff meetings, * Courteous and polite with owner, employees and customers * Abide by all rules, regulations, and policies contained in employee handbook, safety manual, cleaning manual and employee agreement * Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) * Ability to communicate in English and Spanish with Spanish speaking employees Compensation is base salary plus bonus. Great work environment with people who care.

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. This position works to support our field and clients with the trading and management of their investment accounts. Team members partner closely with Northwestern Mutual's financial representatives and their staff in the field, and team, department, and company colleagues to deliver exceptional investment operational support associated with trading services. This position has been classified as an Access Person, which will require the reporting of your personal securities transactions. This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required forms. FINRA non-registered fingerprinted person WMC access person Primary Duties & Responsibilities Trading Support: Support trading, management, and servicing functions associated with program advisory accounts. Handle trade requests, ensuring accuracy and efficiency in the trading process across various financial instruments, including equities, mutual funds, ETFs, and fixed income securities. This also may include a focus on trade corrections. Provide expert support in the execution of trades, working closely within the team, across teams, and with strategic vendors to resolve issues, which may include trade error or margin/debit situations. Investment Operations Support: Resolve a variety of investment operations inquiries and escalations from home office leaders, field staff, or other team members. Utilize industry knowledge and analytical skills to solve problems effectively. Embrace new technology and promote self-service capabilities while understanding the risks and impacts of transactions. Leverage trading platforms and tools to streamline processes, improve accuracy, and enhance service delivery. Be an advocate for positive change and maintain a continuous improvement mindset. Field/Client Issue Resolution: Research and respond to field/client issues, including but not limited to: Placing trades. Aiding in account maintenance and inquiries. Responding to research requests. Assisting field/clients with navigation. Discussing the latest market trends. Supervision and Compliance: Provide ongoing home office supervision and oversight of investment advisory accounts to ensure supervisory integrity and compliance. Ensure that core fiduciary responsibilities are met. Client Retention and Relationship Building: Promote client retention by identifying opportunities to strengthen existing relationships through timely and accurate operational processing and service quality. Establish and maintain strong relationships with field/clients and team members while delivering quality service and support. Team Collaboration and Service Monitoring: Work with other specialists, consultants, and managers to handle day-to-day monitoring of the area, including managing daily processing work. Develop the ability to direct and coordinate the team's service activities and identify changing service demands. Team Support: Assist team members as they navigate complex casework or items beyond their knowledge base. Prioritize and organize responsibilities, utilizing appropriate resources within and outside of the immediate work area. Collaborate with internal customers and cross-functional teams to resolve problems as needed. Identify improvement opportunities and take ownership to develop, refine, and implement those improvements. Quality Assurance and Performance Input: May review the work of office staff team members to ensure quality and accuracy. May contribute input into the performance evaluation process. Qualifications Education : Bachelor's degree in finance, business, or a related field, or equivalent combination of education and experience. Experience : Minimum of 4 years of customer service experience, with at least 2 years in trade analysis or a related role within the financial services industry, focusing on trading, investments, and market operations. Knowledge : In-depth understanding of investment or income products, including mutual funds, ETFs, equities, fixed income and associated market dynamics. Skills You Have Attention to Detail (NM) - Intermediate: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality. Customer Service Mindset (NM) - Intermediate: Anticipates customer needs and applies understanding of customer needs or perspectives to solve problems and drive outcomes as the basis for decision making. Leverages knowledge of trends affecting customer to help them make informed decisions. Analytical Thinking (NM) - Intermediate: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes. Change Adaptability (NM) - Intermediate: Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation. Root Cause Analysis & Decision Quality (NM) - Intermediate: Assists and applies problem-solving methods to understand the fundamental reasons for faults and problems; makes timely, data-driven decisions by understanding the probability of success, identifying customer risks, gathering business requirements, and developing value statements. Industry Knowledge (NM) - Intermediate: Demonstrates extensive knowledge of common practices, regulatory considerations, market trends, and the competitive landscape within a particular industry/sector to better understand and address unique client requirements, challenges, and context. #LI-Hybrid This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form. Required Certifications: Non-Registered Fingerprinted - FINRA Compensation Range: Pay Range - Start: $48,580.00 Pay Range - End: $90,220.00 Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to location-based pay structures. Grow your career with a best-in-class company that puts our client's interests at the center of all we do. Get started now! We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law. If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance, Keywords:Financial Broker, Location:Franklin, WI-53132

Our Order Processing Specialists perform a wide variety of duties to coordinate, enter, manage, and follow up customer and distributor sales orders through production and shipping. Responsible for providing product and sales information, order status, availability, pricing, and delivery to customers and distributors. Description of Job: Customer Sales Processing Communicate with customers by phone, in person, or via email to receive orders for manufactured and/or aftermarket products. Review order transmittals and other paperwork when received. Interpret incoming order documentation to ensure configuration, price, and product requirements are accurate and specifications are complete before order entry. Enter and process confirmed orders in JDE EPR system and acknowledge back to the customer. Inform the manufacturing/shipping department with any changes. Distributor Sales Processing Review incoming orders to ensure the order is complete with information. Resolve any problems with the orders. Accurately enter (non-e-commerce) sales orders into the business system. Answer distributor's inquiries regarding pricing, availability, and order status. Be the distributor contact for inquiries that correspond with order entry. With the Purchasing team, provide planned ship dates to distributors for non-stock items. Coordinate dispute resolution from the Distributor Network. Sales Support Answer any sales order questions that arise within sales, customer service, or other departments. Assists with inquiries regarding billing. Work with Sales, Operations, Engineering, and other departments about date management, special requests, freight, and other customer needs. Assist with continuous improvement projects to improve the department. Other Sales Processing Support Functions Investigate and process freight claims. Provide general product and sales information to distributors. Train distributors on the use of the 4Front Resource iCustomer (e-Commerce) program. Perform shipping tracers and provide tracking information to our distributors. Coordinate all Returned Product Authorizations (RPAs). Coordinate the processing of warranty claims received from distributors. Collaborate with 4Front technical support personnel to provide problem solving, application solutions, and troubleshooting to distributors. Education and Experience: Requires a high school diploma. General education or college courses equivalent to an Associate's degree in Business Administration is desirable. 2-4 years of experience in customer service working directly with customers, salespeople, or distributors.

RB Royal, a family owned and operated manufacturing business, is looking for a motivated and detail-oriented professional to join our team as an Customer Service Specialist! The ideal candidate will play a crucial role in managing client accounts, developing business relationships, and driving sales growth. This position requires strong communication skills, analytical abilities, and a passion for delivering exceptional customer service. If you thrive in a fast-paced environment and are eager to contribute to our success, we want to hear from you. In addition, to joining an amazing team of professionals, you will join a company whose culture values continually learning and growth and encourages all team members share new ideas and implement process improvements. Core Responsibilities Processes incoming EDI/Purchase Orders from entry into the RB Royal system through their successful completion (release to manufacture).This process basically entails a review of incoming orders for accuracy relative to most recent quotation and/or existing sales agreement. Coordinates the distribution of customer information requests to the internal departments responsible for formulating a response. May assist in transmitting the response on behalf of the responsible department as circumstance requires. (Due to the high potential for contact with the customer base, i.e., supplier portals position, email exchange the position functions as de facto clearing house for external information requests.) Enters RFQ in the RB Royal system and tracks to completion, working with production planning, engineering, quality, manufacturing, and any other internal departments as necessary. Maintains CRM, Engineering Quote Log. Works closely with Inside Sales Manager, internal departments and/or project teams in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project. Provides regular two-way communication between the customer and RB Royal, to provide strong team representation and set proper customer expectations. Works with customer representatives (engineering, purchasing, etc.) reviewing models, samples, blueprints, plans and other customer documents to develop and prepare project requests for RB Royal's use in providing products or services. Functions as project leader to ensure timeliness and completeness. Prepares quotations and sends to customers or sales representatives. Develops in-depth relationships with key contacts within major customer organizations. Skills Critical for Success Associate's degree in business, and/or three to five years of experience in a sales department of a manufacturing firm or an equivalent, along with EDI and discrete order processing. Excellent organizational skills and the ability to communicate effectively with all levels in the organization as well as customers. Project management, deadline management, ability to plan and carry out responsibilities with a minimum amount of direction. Financial understanding of materials, labor and overhead and especially including standard cost applications and their effect on the bottom line. Communication in both written and verbal contexts to give and receive information. Negotiation skills to be able to represent the customer's interests in addition to realizing RB Royal's interests and to find a balance to support corporate objectives. High level of initiative and thinking creatively to allow a focus on the overall objectives of the company and interact with other corporate areas. What Sets RB Royal Apart Industry-leading compensation and benefits package including two medical plan options, health savings account with company match, flexible spending account, dental, vision, 401K with company match, and company provided life and disability insurance. Paid holidays and vacation. A world-class work environment with potential for long-term growth and advancement, paid professional memberships and professional activities (conferences & workshops) and a tuition and certification reimbursement program. Exceptional company culture that encourages innovation and empowers team members to act as leaders by providing the opportunities, training, and tools critical to achieving a successful and meaningful career. Strong communication from executive management, including interactive quarterly discussions on strategic progress.

The Customer Service Specialist develops and maintains customer relationships and delivers the highest quality customer service through inbound and outbound customer calls. They will report to the Customer Service Lead. This position also manages incoming customer calls, elevates unresolved customer issues to designated departments, providing B2B & AR support as needed. The individual must exhibit the following core TireHub commitments: · Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. · Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. · Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. · Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: § Manage incoming customer calls and all aspects of inbound order management § Completes outbound phone calls/campaigns as assigned § Elevate unresolved customer issues to designated departments § Own follow up to customers related to inbound calls and customer requests/issues § Drive customer adoption to self-service tools through helpful communication and support § Drive communication between Sales and Operations related to customer service § Provide B2B and AR support as needed § Completes outbound phone calls/campaigns as assigned § Complete other tasks assigned by the Customer Service Lead Performs additional responsibilities as requested* Competencies: § Customer Focus: Building strong customer relationships and delivering customer-centric solutions § Resourcefulness: Securing and deploying resources effectively and efficiently § Drives Results: Consistently achieving results, even under tough circumstances § Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Experience: 2 years minimum previous sales or customer-facing experience preferred Demonstrated success with over-the-phone communication Product & Industry sales knowledge preferred Knowledge, Skills, and Abilities: § Excellent written, interpersonal, and verbal communication skills § Demonstrated problem solving & critical thinking skills with the ability to deliver results to the appropriate quality and time metrics § Microsoft Office experience This position is based out of TireHub's location at: W233N2095 Ridgeview Pkwy Pewaukee, WI 53188?

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. Click here for benefit details related to this position. Minimum Salary: $16.75 Maximum Salary: $21.25 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred * Experience directing other individuals in the performance of their job duties preferred We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Winco Stamping Menomonee Falls, WI ABOUT YOU Do you thrive in a fast-paced environment where organization, customer service, and administrative support are key? Are you passionate about helping customers, ensuring order accuracy, and keeping operations running smoothly? At Winco Stamping, we value Accountability, Reliability, Curiosity, Integrity, and Thoughtfulness. If you take pride in providing excellent service, staying organized, and being a friendly and reliable team player, this role is for you! JOB DESCRIPTION As a Customer Support Assistant at Winco Stamping, you will play a critical role in order processing, customer communication, and administrative support. You will work closely with Account Managers, Senior Account Managers, and other departments to ensure orders are accurate, deliveries run smoothly, and customer inquiries are handled efficiently. You will also support the Senior Leadership Team and HR in a variety of projects. This role is ideal for someone who is organized, proactive, and enjoys working in a dynamic environment. JOB DETAILS Hourly Rate - $17 - $23 (commensurate with experience and qualifications) Hours - First Shift RESPONSIBILITES Administrative & Phone Support - Answer customer calls, assist AMs and SAMs as needed, and provide general administrative support. Utilize company databases and software to enter and retrieve information, ensuring timely and efficient processing. Winco Reception & Administrative Support - Serve as the primary reception contact, greet visitors, handle general administrative tasks, and support internal office needs. Assist with scheduling, data entry, and basic reporting while adhering to established company protocols. Work Order Accuracy & Audits - Generate work orders, verify data accuracy using basic math and problem-solving skills, and review them for completeness. Ensure compliance with company guidelines and assist in preparing reports related to order processing. Customer Communication & Email Processing - Manage incoming emails, respond to inquiries, and maintain professional customer interactions. Assist with meeting coordination and document preparation as needed to support customer service functions. Order Management & Follow-Up - Process orders, track deliveries, and ensure smooth execution while maintaining accurate records in company systems. Assist in resolving order discrepancies and proactively communicate updates to customers. ABOUT WINCO STAMPING At Winco Stamping, we form Metals & Relationships, and our passion lies in Celebrating Excellence! Our dedication to excellence permeates every aspect of our operations, from our talented team and superior products to the comprehensive benefit and compensation plans we offer. We prioritize our customers and employees, striving not only to meet but exceed their expectations at every turn. As an ISO-certified company, we prioritize quality management and continuous improvement to ensure precision and efficiency in our manufacturing processes, while also minimizing waste and environmental impact. At Winco, we embrace innovation, teamwork, and integrity, valuing each team member's contribution and commitment to achieving our goals. If you're ready to be part of a dynamic team, Winco Stamping welcomes you! SPECIFICATIONS High School Diploma or GED required. Experience in customer service, administrative support, or order processing preferred. Strong communication and organizational skills. Highly organized with strong time management skills. Friendly and professional with a customer-focused approach. Ability to multitask and manage priorities efficiently. Proficiency in Microsoft Office (Excel, Word, Outlook) and other applications. Detail-oriented with strong problem-solving skills. Positive attitude with a team-first mindset. Winco Stamping is an equal opportunity employer. For more information visit our website WincoStamping.com . We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

At Citizens Bank we help people, businesses, and communities achieve financial success to build a better future. We hope you will consider joining our team. We are seeking a full time Customer Support Representative to join our team. The Customer Support Representative handles all customer calls that come into the Bank needing support for their accounts and services. The Customer Support Representatives provide account support for both business and consumer customers on deposit accounts and loans. The Customer Support Representative's primary responsibilities include account maintenance, reconciling and researching accounts, debit card maintenance and electronic banking support. In addition the Customer Support Representative is responsible for recognizing customer needs and cross-selling products and services that align with their customer's financial goals. Hours: Typically 38-40 hours per week. M-F 8am-5:30pm, Saturdays 9am-1pm. Scheduled for 1 Saturday a month and 1 on call Saturday a month when fully staffed. *Hours may vary based on business needs and may change at any time Essential Duties and Responsibilities: Listen effectively to customers' requests and promptly take the necessary action to assist them. Effectively cross sell bank products and services Educate customers on utilizing bank products and services Escalate issues immediately and take necessary steps to prevent and/or minimize loss to the bank and/or the customer Take the initiative to follow-up, escalate or seek additional resources to ensure customer satisfaction Adapt to the concepts and procedures, notifying management when additional training is needed on product and service knowledge Any other duties as assigned Requirements: High School Diploma or GED 2+ years of Personal Banking experience required Knowledge of banking products and services including loans Call center experience preferred Strong verbal communication skills Ability to cross sell products and services Ability to multitask Critical Competencies: Customer Service Excellence Communication Listening Skills Confidentiality ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities**** Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at *********************************************************************************************

Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America. Key Responsibilities This position supports the customer experience. Our ACE strategy places the customer at the center of our focus. As customers need products and materials to run their business, they need customer support to meet and exceed their expectations. This position supports the sales activities within a specific sales branch or region. Responsibilities: * Provides customer support by covering account packages for the assigned branch. o Entering and processing quotes, orders, POs o Emailing/Calling customers as needed o Handing any customer service issues o Resolving deal desk and shipping requests o Escalating issues from customers to the appropriate internal department * Answers requests from the AM inbox and industrial sales inbox (and other routed inboxes). * Routes any expedited requests to the appropriate team. * Researches customer accounts to help create new contacts. * Answers inbound calls and email inquiries from customers. * Works in a team environment to support the customer experience. Competencies and skills * 2- 3 years sales support experience. * Must be able to work in office in hybrid role (4 in; 1 out) * Solid, proven understanding of CRM system, preferably Salesforce. * Must be self-motivated, resourceful, and able to work independently. * Excellent PC skills required in MS Word and Outlook. * Demonstration of strong interpersonal, written, and verbal communication skills. * Ability to organize, prioritize, work in a fast-paced environment with an eye toward error-free work. * Must maintain confidentiality. EEO/AA Statement Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nearest Major Market: Milwaukee

Join the Elite Team at 123 Exteriors! Elite Construction Solutions & 123 Exteriors is on the lookout for driven individuals eager to transform their financial futures while delivering vital services to homeowners. We focus on providing high-quality roofs, siding, and windows in regions recently impacted by hail and wind storms, ensuring that homeowners receive prompt and dependable solutions for their exterior needs. Job Overview: The Field Customer Service Representative acts as a field-based project manager and customer advocate, providing personalized on-site support throughout construction projects. This role combines project management expertise with exceptional customer service skills to ensure successful project completion within their designated geographic territory. Company Overview At 123 Exteriors, we take great pride in being p a rt of the Elite Family of Brands, which has been shaping the industry since 2006. We are a community-oriented company with a strong nationwide presence, dedicated to your success. Our offerings include steady pay, reliable job installations, and steadfast support to ensure your growth. Having successfully completed over 50,000 projects and operating from 17 locations across the country, our reputation as a premier contractor is well-established. As a member of the top 1% of contractors nationwide, we are experiencing rapid growth, and we invite you to join us on this exciting journey! Job Overview: The Field Customer Service Representative acts as a field-based project manager and customer advocate, providing personalized on-site support throughout construction projects. This role combines project management expertise with exceptional customer service skills to ensure successful project completion within their designated geographic territory. Key Responsibilities: Project Oversight: Conduct construction meetings with Property Owners to set expectations and review project scope Perform regular site visits to monitor project progress and quality Coordinate with crew leaders, inside customer service reps, field repairs tech to maintain project timelines Document and photograph project milestones Update ERP with communications, photos, and documentation provided by Property Owner or crews Customer Experience Management: Serve as additional point of contact for Property Owners throughout field trade lifecycle Proactively address customer concerns and provide real-time project updates Facilitate on-site communication between crews, property owners, and internal employees Guide customers through each phase of their project Quality Control: Conduct pre and post-project inspections Ensure work meets company standards and customer expectations Document and coordinate punch list items, small repairs as needed Facilitate warranty walk-throughs and follow-up Field Operations Support: Manage site logistics Identify and resolve potential project delays or issues Support crew needs and resource requirements Manage truck inventory for miscellaneous project items Requirements Qualifications: Education: Associates degree preferred; equivalent experience in construction/project management accepted Experience: 3+ years in construction project management or customer service Experience with construction processes Valid driver's license and clean driving record Skills: Strong project management and problem-solving abilities Excellence in face-to-face customer interaction Proficiency in project management software and mobile applications Knowledge of construction practices and safety requirements Benefits Salary: $54,000 - $63,500 Benefits: Comprehensive health, dental, and vision insurance 401(k) with company match Company vehicle or vehicle allowance and fuel card Company Credit Card and Fuel Card Phone allowance Paid time off and holidays

Lake Michigan's Fast Ferry is looking for motivated, reliable Customer Service Supervisors for our 2025 season! Customer Service Supervisors work in the Milwaukee terminal to help our passengers have a safe, efficient, and fun experience! This includes: booking and processing reservations, issuing boarding passes, answering customer inquiries, providing security, assisting passenger boarding, and overseeing our departure processes. CSSs may also have light call center work and assist in receiving deliveries. Lake Express' season runs from mid-April until the end of October.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Mount Pleasant - Dura U.S. Starting Hourly Wage: $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Mount Pleasant - Dura Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Position Summary- Operates various systems to support and coordinate call handling and placement, paging, alarm and emergency condition responses. Position Requirements- Basic writing, reading and arithmetic skills usually acquired through completion of high school or equivalent. A minimum of one year related experience to efficiently manage the mechanics of the console, paging and phone systems and procedures pertaining to emergency and safety, on-call personnel, hospital department and services. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Position Summary- Operates various systems to support and coordinate call handling and placement, paging, alarm and emergency condition responses. Position Requirements- Basic writing, reading and arithmetic skills usually acquired through completion of high school or equivalent. A minimum of one year related experience to efficiently manage the mechanics of the console, paging and phone systems and procedures pertaining to emergency and safety, on-call personnel, hospital department and services. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: