Customer Service Assistant Jobs in Hamburg, NY

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  • Player Services Representative, Hamburg Gaming

    Delaware North 4.3company rating

    Customer Service Assistant Job In Hamburg, NY

    The opportunity Delaware North Gaming is searching for a part-time Player Services Representative to join our team at Hamburg Gaming in Hamburg, New York. As a Player Services Representative, you will be responsible for checking guests in and out, and assisting with all player rewards transactions. If you want a job that provides fast-paced work in a collaborative environment where there are endless opportunities, apply now. Pay $15.50 - $15.50 / hour Information on our comprehensive benefits package can be found at ********************************************** What we offer We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. What will you do? Update player rewards information, perform credit and cash transactions, and issue player cards Explain games, contests, drawings, and promotional giveaways to guests Read group resumes and oversee daily activities of groups Complete shift closing, drop cash, check payments, and secure bank at all times More about you No high school diploma or GED required Minimum of 1 year of experience in front desk customer service Must be able to obtain and maintain a state gaming license Strong written and verbal communication skills Physical requirements Ability to lift up to 50 pounds Ability to stand 100% of the time Shift details Day shift Evening shift Overnight Holidays Weekends Overtime as needed Evenings as needed Who we are Hamburg Gaming, managed by Delaware North is at the Erie County Fairgrounds in Hamburg, New York., near Buffalo. The property features 940 gaming machines on the main gaming floor and an outdoor gaming patio. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $15.50 - $15.50 / hour
    $15.5-15.5 hourly 6d ago
  • Customer Support Specialist

    Slicktext

    Customer Service Assistant Job 48 miles from Hamburg

    Our team is growing, and we are searching for rock stars to join our dynamic team. We are committed to hiring exceptional talent that aligns with our goals and values. At SlickText, every customer is important, and each customer interaction matters. We hire, train, and nurture empathetic people, technical experts, and fanatical customer servants. Our customers feel the difference and let us know through our off-the-charts satisfaction scores, continuous kind words, customer loyalty, and the occasional gifts they send our team. We are a fast-growing technology company that has claimed a significant stake in the mobile marketing industry. At SlickText, you will be on the front line, assisting our customers with account management and technical support while providing a memorable, best-in-class experience. About the role As a Support Specialist, you will support our clients via inbound calls, website chats, and emails. This role will be a hybrid one based in our Jamestown, NY office. Our Support Team is best in class and vital to our customers' success. We seek dedicated professionals who enjoy working in a fast-paced, ever-changing environment. This position will require you to work with various people in different roles to deliver the best experience possible for our customers. We are searching for motivated, passionate, and ambitious people who learn from their mistakes and celebrate wins while having a blast. A role in Customer Support Is the first step in what could be an amazing career for you at SlickText. Responsibilities Include: Creatively solve problems for our customers Quickly become a subject matter expert of the SlickText platform Build rapport with our clients and provide best-in-class customer support via chat, phone, and email Efficiently navigate and operate between two monitors, multiple programs, and internet tabs simultaneously Collaborate successfully and productively with team members Ability to work in a fast-paced, ever-changing environment. Excellent interpersonal, written, and verbal communication skills Begin every day ready to be awesome and bring your best, knowing you have the support of an amazing team behind you Education and Experience for the Customer Support Specialist: Demonstrated success in a customer-facing role is required Job Type: Full-time Pay: From $21.00 per hour Expected hours: No less than 40 per week Benefits: 401(k) 401(k) matching Dental Insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule: 8-hour shift Day shift Evening shift Monday to Friday
    $21 hourly 7d ago
  • Customer Insights Analyst, Digital Solutions

    Guardian Life Insurance Company 3.2company rating

    Customer Service Assistant Job 7 miles from Hamburg

    We are seeking a highly motivated and detail-oriented Customer Insights Analyst to join our Digital Solutions team and support our Self-Service and Benefit Technology organizations. This individual will play a key part in helping optimize capabilities by analyzing data trends, ensuring process and integration accuracy, and making actionable recommendations that will inform critical strategic business strategies. This is an exciting time to join Guardian as we accelerate our digital capabilities across product, experience, benefits administration, and broker technology. Our goal is to cement our market leading position and innovate using technology to capitalize on new market opportunities. You are Passionate for working with data, have a solid understanding of group benefits, and a proactive approach to problem-solving. Analytical Thinker: Can break down complex problems and translate them into actionable insights. Strong Communicator: Ability to explain data trends and technical concepts to non-technical stakeholders. Proactive and Independent: Comfortable taking ownership of projects and working with minimal supervision. Collaborative Team Player: Works effectively with cross-functional teams to achieve shared goals. You will Data Analysis and Insights Proactively analyze data from integrations (e.g., EDI files, APIs) ensuring accuracy, and identifying trends that can inform strategy and decisions. Analyze self-service metrics (e.g., Portal interactions, CSAT) driving goal setting and to inform strategy and decisions. Create dashboards, reports, and visualizations to provide actionable insights into usage, trends, and compliance metrics. Partner with Group Benefits leadership on data requirements, deliver actionable reports, and present finds and insights to leadership helping inform strategy. Work independently to define and monitor key performance indicators (KPIs), such as utilization, data accuracy, and operational efficiency. Be able to apply and adapt strategies to the needs of business segments and partnerships. Quality Assurance Audit data exchanges (e.g., EDI file transfers, API syncs) to identify and resolve discrepancies. Ensure we're accurately measuring and tracking digital adoption across all platforms. Collaborate with internal teams and clients to ensure data quality and troubleshoot issues. Develop processes and tools to improve the accuracy and reliability of data reporting. Collaboration Work directly with leadership & SMEs to understand their data needs and deliver tailored solutions. Partner with Channel Managers and support teams with data-related requests, including custom reports and error analysis. Provide insights and make strategic recommendations to Product and Engineering teams improving features based on data feedback. Report out on trends to senior leadership and in partnership with peers, make recommendations on actions to take based on analysis. Develop, prepare, and deliver regular reporting to broad audience including senior leaders to inform critical business strategies. You have 5+ years of experience in data analysis, business intelligence, or related roles, preferably in Insurance, SaaS or benefits technology. Strong proficiency in data analysis tools such as Excel, SQL, or Python. Experience with data visualization e.g., Tableau. Excellent problem-solving and critical-thinking skills, with a keen eye for detail. Preferred Skills: Experience working in Insurance, Benefits Administration, HR, or Payroll systems. Understanding of regulatory requirements like ACA, COBRA, and other benefits-related compliance measures. Knowledge of processes and tools for data extraction, transformation, and loading. Location This is a hybrid position requiring 3 days a week in the office, preferably Boston, MA, Bethlehem, PA, Hudson Yards, NY, or other Guardian offices with up to 10% travel. Salary Range: $101,180.00 - $166,220.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
    $101.2k-166.2k yearly 11d ago
  • Customer Service Graphics

    Imperial Textile

    Customer Service Assistant Job 11 miles from Hamburg

    Imperial Textile is a leader in the sales and distribution of uniforms and linens. Established in 1998, the company has evolved into an e-commerce business that manufactures, sells and distributes products from our headquarters in Buffalo, NY as well as from warehouses across the United States. We service both the hospitality and institutional industries around the world and have a dedicated division to supply the promotional product industry. Throughout our years of growth and change, we have kept true to our dedication to quality and service for both our customers and our employees. Job Description Assist B2B customers via phone and email while building long term business relationships Resolve artwork issues Enter, verify, and process orders Assure orders ship on time and deadlines are met Qualifications Experience with Adobe Illustrator and Photoshop Experience with Vector artwork Previous customer service experience in an office setting Above average attention to detail is required The ability to work in fast-paced, deadline-oriented environment is necessary Sales experience that can assist in building customer relationships is a plus Additional Information At Imperial Textile we offer competitive wages and a robust benefits package. We offer an environment where personal growth is encouraged. In addition, a relaxed office setting, flexible scheduling to fit your lifestyle, and an awesome team of co-workers. If you are interested in playing a key role for one of the most highly regarded companies in our industry, this is the business for you! Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines. Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.
    $54k-112k yearly est. 14d ago
  • Sub Shop Customer Service

    Dev 4.2company rating

    Customer Service Assistant Job 8 miles from Hamburg

    Company DescriptionJobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Wegmans Food Markets Job DescriptionSchedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 6am Age Requirement: Must be 18 years or older Location: West Seneca, NY Address: 370 Orchard Park Road Pay: $16 - $17 / hour Job Posting: 11/22/2023 Job Posting End: 12/22/2023 Job ID:R0193139 Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other delicious products to serve customers through the day, while building rapport and giving them a reason to return. If you are passionate about food and like working in a fast-paced environment, this would be the role for you! What will I do? Provide incredible customer service Take and prepare customer orders accurately and on time Maintain department appearance throughout the day by stocking, refilling and rotating product At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! ***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
    $16-17 hourly 60d+ ago
  • Customer Liaison (Customer Service Coordinator)

    California Closets Franchise

    Customer Service Assistant Job 17 miles from Hamburg

    Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.' Job Description The Customer Liaison assists customers by providing an exceptional brand experience. The CL serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email, or when in the showroom. What We Offer: Health insurance - Medical, Dental, and Vision PTO days, floating holidays, paid holidays, and sick days 401K retirement plan with company match Grow your career with us - many promotional opportunities are available Duties and Responsibilities: Completes appointment scheduling in an efficient and detailed manner for our Design Consultants, using the Customer Relationship Manager (CRM). Answers incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs. Directs client issues, concerns, and/or complaints to management team while working in conjunction with designers and the management team to bring them to a resolution, as needed. When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary. Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties. May provide customer communication support as it relates to installations, confirmations, and return visits. Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled. Qualifications Ability to communicate politely, clearly and professionally with clients Ability to work quickly and accurately data entry Calendar management / regional scheduling experience preferred Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc) Additional Information Find us on Facebook, YouTube, and Instagram We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines. Privacy Policy: ************************************************* Terms and Conditions: ***************************************************
    $48k-95k yearly est. 26d ago
  • Customer Liaison (Customer Service Coordinator)

    California Closet Company, Inc.

    Customer Service Assistant Job 17 miles from Hamburg

    Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.' Job Description The Customer Liaison assists customers by providing an exceptional brand experience. The CL serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email, or when in the showroom. What We Offer: Health insurance - Medical, Dental, and Vision PTO days, floating holidays, paid holidays, and sick days 401K retirement plan with company match Grow your career with us - many promotional opportunities are available Duties and Responsibilities: Completes appointment scheduling in an efficient and detailed manner for our Design Consultants, using the Customer Relationship Manager (CRM). Answers incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs. Directs client issues, concerns, and/or complaints to management team while working in conjunction with designers and the management team to bring them to a resolution, as needed. When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary. Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties. May provide customer communication support as it relates to installations, confirmations, and return visits. Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled. Qualifications Ability to communicate politely, clearly and professionally with clients Ability to work quickly and accurately data entry Calendar management / regional scheduling experience preferred Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc) Additional Information Find us on Facebook , YouTube , and Instagram We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines. Privacy Policy: ************************************************* Terms and Conditions: ***************************************************
    $48k-95k yearly est. 14d ago
  • Know Your Customer

    Global Channel Management

    Customer Service Assistant Job 11 miles from Hamburg

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications New Account Representative with Anti money laundering experience (AML) and prior work experience in financial sector. At least 3 years experience opening new accounts. New Account Representative requires: Know your customer (KYC) Read/Write Spanish Knowledge of Excel, Word and Access New account opening (Individual/Joint, Corporations,Offshore, LLC, Partnership, Estate, etc...) Account documentation review experience-(Tax forms W-8,W-9 Corporate Resolutions, Articles of Incorporation, Articles of Association, By-Laws, Financial Statements, Certificate of Incorporation or Commercial Registry AML documentation New Account Representative duties: Conduct Due diligence and Know Your Customer (KYC) research for clients, as part of the business-wide Anti-Money Laundering (AML) Compliance remediation process. • Analysis of accounts and client information according to prescribed internal control policies and procedures .• Identification and production of information required to satisfy the Bank's KYC due diligence policies and processes. • Execute and review negative media alerts from client screening and escalate where necessary .• Package client due diligence research and documentation for review by Relationship Managers. • Meet production target volumes and dates as advised Additional Information $25/HR 6 months
    $25 hourly 14d ago
  • HARP Care Coordinator

    Evergreen Health 4.4company rating

    Customer Service Assistant Job 11 miles from Hamburg

    Evergreen Health At Evergreen Health and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The HARP Care Coordinator applies the essential activities of case management which include assessment, planning, coordination, monitoring and evaluation with the core components (Comprehensive Case Management, Care Coordination & Health Promotion, Comprehensive Transitional Care, Patient & Family Support and Referral to Community & Social/Support Services) to patients within the Center for Care Coordination. The HARP Care Coordinator provides care coordination for patients with a diagnosis of Serious Mental Illness (SMI), substance use disorder, and other chronic health conditions. The HARP Care Coordinator is responsible for the following outcomes: Reduce utilization associated with avoidable and preventable inpatient stays; reduce utilization associated with avoidable emergency room visits; improve outcomes for persons with mental health illness and/or substance use disorders; and improve disease-related care for chronic conditions. HARP Care Coordinators will work with patients enrolled in the Health and Recovery Plans (HARP), including assessing patients using the HCBS Eligibility Assessment, communicating with MCOs regarding Plans of Care, and coordinating referrals to HCBS providers under HARP. HARP Care Coordinators will also assist HARP enrolled patients with linkage to CORE services, including informing them of the services that are available, referring patients to CORE, and assisting with obtaining NYS LPHA Recommendation Form. As part of the essential functions of this role, the Clinical Care Coordinator: Delivers core services in accordance with Health Home standards to patients on assigned caseload. Achieves monthly and quarterly productivity expectations. Completes a comprehensive assessment within 60 days of patient's enrollment and an annual reassessment inclusive of medical, behavioral, social, and rehabilitative needs. Completes individualized patient-centered care plan with the patient within 60 days of enrollment and updates monthly to identify patient's needs and goals, and includes family members and other social supports as appropriate. The Care Plan is also amended annually. Completes and amends patient crisis plan. Coordinates with service providers and health plans as appropriate to secure necessary care during a crisis, share crisis intervention and emergency information. Coordinates with multidisciplinary team on patient's care plan, including but not limited to the primary care physician and/or any specialists involved in the treatment plan. Links and refers patients to needed services to support care plan including medical and behavioral health care, patient education, entitlement programs, self-help groups, and recovery and self-management. Attends appointments with patient as necessary. Assists patient with transportation needs when necessary to include transportation of the patient when no other means are available. Conducts diligent search activities to ensure patient engagement and to assess on-going emerging needs in order to promote continuity of care and improve health outcomes. Conducts annual case review with interdisciplinary team to monitor and evaluate patient status. Follows up with patient upon notification of ER or inpatient admission and/or discharge and facilities transitions of care within 24-48 hours. Advocates for interpretation services and utilizes translation line as needed Maintains complete, current, and accurate patient charts that comply with the Health Home Standards. If applicable, completes the Eligibility Assessment with patients enrolled in Health and Recovery Plans (HARP). If applicable, enters data collected from the Eligibility Assessment into the NYS Health Commerce System. Submits the results of the Eligibility Assessment to MCOs for approval and service determination. If applicable, completes the HARP Health Plan Summary with HARP enrolled patients, communicates with MCOs and Home and Community Based Services (HCBS) providers to ensure referral and linkage to services outlined in the Health Plan Summary. If applicable, inform HARP enrolled patients of Community Oriented Recovery and Empowerment (CORE) Services, make the referral to CORE, and assist with obtaining the completed LPHA Recommendation Form. Qualified Candidate will have a Masters of Social Work, Mental Health Counseling, Psychology, or other related field. Current NYS License (LMSW, LMHC, LCSW) preferred, with one (1) year of qualified experience. OR Bachelor's degree in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field. Bachelor's with a CASAC preferred. With two (2) years of qualifying experience. Qualifying experience means post-graduate experience providing direct services to people with Serious Mental Illness, developmental disabilities, or substance use disorders; or linking individuals with Serious Mental Illness, developmental disabilities, or substance use disorders to a broad range of services essential to successful living in a community setting. Must possess a valid NYS Driver's License and an insured, dependable car to use for client service activities, including transporting clients when necessary. Sensitivity to people living with HIV/AIDS and lifestyle issues is essential. Job Type: Full-time Required education: Master's (plus 1 year experience) (LMSW, LMHC, LCSW preferred); OR Bachelor's (plus 2 years experience) (CASAC preferred) Required experience: Working directly with people living with Severe Mental Illness (SMI) and Substance Use Disorder (SUD) Additional requirements: Valid NYS driver's license and insured, dependable car What Evergreen Health Offers You: Remote Hybrid schedules may be available for this position Opportunities for overtime hours may be available for this position Multiple comprehensive medical health insurance plans for you to choose from Dental and Vision coverage at no cost to you Paid Time Off package that equals 4 weeks of time in your first year 403b with a generous company match Paid parking or monthly metro pass Professional development opportunities Paid lunch breaks
    $39k-47k yearly est. 28d ago
  • Customer Service Representative - East Aurora, NY

    Blackhawk Industrial Operating Co 4.1company rating

    Customer Service Assistant Job 11 miles from Hamburg

    ***On-site opportunity in East Aurora, NY*** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of Blackhawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, CribMaster, Autocrib, etc.), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company prescribed ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned Perform work in accordance to ISO processes and procedures QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and/customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: • Health Insurance BCBS of OK HDHP • HSA with Employer match (must meet criteria) • Dental and Vision Insurance • 401K Plan and Company Match • FSA (Full FSA, Limited FSA, and Dependent FSA) • Company paid Long Term and Short-Term Disability • Company paid basic Life Insurance and AD&D/ • Supplemental life and AD&D/Dependent life • Ancillary Critical Illness Insurance (Wellness Rider Included) • Ancillary Accident Insurance (Wellness Rider Included) • Ancillary Hospital Indemnity • Employee Assistance Program (EAP) - Includes concierge services and travel assistance. • Paid Time Off • Holiday Paid Time Off • Gym Reimbursement • Quarterly Wellness challenge with a chance to will money or prizes • Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment. Executive Search Firms and Staffing Agencies: Please be advised that BlackHawk Industrial only accepts resumes from agencies with which we have an executed contract and proactively engaged with. Accordingly, BlackHawk Industrial and any of its affiliates is not obligated to pay referral fees to any agency that is not party to an agreement with BlackHawk Industrial. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of BlackHawk Industrial.
    $30k-38k yearly est. 60d+ ago
  • Customer Service Teammate

    Go Car Wash

    Customer Service Assistant Job 8 miles from Hamburg

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation: Teammates in this role typically earn a base pay of $15.50 - $17.00 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.5-17 hourly 60d+ ago
  • Customer Service Consultant

    NGC 4.4company rating

    Customer Service Assistant Job 20 miles from Hamburg

    Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Consultant position might be what you are looking for! NextGen Contracting is a small, but mighty marketing and consulting firm. We specialize in expanding our client's business growth through direct-to-consumer interaction. We improve the way that our clients interact with their consumers by utilizing imaginative techniques that have shown actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements is why we continue to acquire more clients and thus the need for additional support through hiring a new Customer Service Consultant. We always put quality over quantity, so we carefully evaluate every application that we receive to ensure we are building the best possible Customer Service Consultant team to achieve our goals. All of our goals revolve around growth! Continuously achieving growth and expansion for our clients, which range from telecommunication titans to Government-funded outreach programs. But we also seek personal and professional growth for every member of our team, which is why we have opportunities for fast advancement into management roles. APPLY NOW AND BECOME OUR NEXT CUSTOMER SERVICE CONSULTANT! Daily Responsibilities for our Customer Service Consultant: Deliver friendly customer service while providing information about the products and services to existing and potential customers Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude Maintain up-to-date and accurate records of all customer interactions and personal information Cultivate a knowledge base on all products and services to draw on customer interactions Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives Wanted Qualifications for our Customer Service Consultant: 1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment Outstanding communication skills Above-average emotional intelligence and people skills Ability to work independently or in a team setting Desire to work in a fast-paced customer service environment and the ability to multitask Exceptional work ethic Self-starter with a desire for professional growth and development #LI-Onsite
    $28k-42k yearly est. 2d ago
  • Reservationist

    Inns of Aurora

    Customer Service Assistant Job 10 miles from Hamburg

    $17-22 hourly depending on experience Under the direction of the Reservation Manager, the Reservationist will provide a seamless guest experience by securing accommodation, dining, Spa, and resort experience reservations with a professional and approachable demeanor. **Weekend and Evening Availability is Required** Responsibilities/Duties/Functions/Tasks: Secure all resort reservations (accommodations, experiences, and dining) via phone and electronic booking channels. using available resources to accommodate guest requests within parameters Communicate with guests primarily via phone and e-mail, occasionally in person. Act as a brand ambassador to curate "the perfect stay" for each and every guest Provide back-up support for guest services staff members, as needed. Ability to manage multiple systems simultaneously, leverage technology to increase efficiency and drive productivity Strategically up-sell guests to maximize revenue Provide tours to guests, if requested Provide support for Sales Department Maintain an approachable, knowledgeable, and accommodating attitude Answer general inquiries and direct phone calls to their appropriate departments Handle guest complaints with empathy and work to bring resolution to issues with little direct support from supervisor Maintain knowledge of current area events, activities, and hours of operation Maintain knowledge of guest policies, room rates, and availability Other duties, as assigned Requirements High school degree Comfortable working in a highly technical, multi-system driven environment Knowledge of high-touch operations and service requirements Ability to work independently and exercise excellent judgement Excellent written and verbal communication skills Proficiency in Microsoft Office programs and strong computer literacy Ability to multi-task effectively under fast-paced working conditions Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, holiday and evening availability PREFERENCES Prior experience in hotel operations/ reservations Experience working with Stay n' Touch PMS and Synxis CRS Specialized historical knowledge of Cayuga County Extensive knowledge of arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inn Familiarity with IOA properties Benefits We are proud to offer outstanding benefits to all of our employees. Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages. Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits. We are proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.
    $17-22 hourly 60d+ ago
  • Customer Solutions Representative

    Skyworks 3.8company rating

    Customer Service Assistant Job 11 miles from Hamburg

    As a Customer Solutions Representative, your job is to help the sales group and sales team by managing customer activities and programs. The goal is to make customers happy and grow their accounts. What You Need to Do: -Help the sales team by processing quotes requests, checking incoming orders for accuracy (e.g., pricing, meeting minimum order requirements, shipping instructions, terms and conditions, etc.), entering orders, acknowledging them, telling customers about changes to their orders, and working with other parts of the business to get orders processed quickly and keep track of them. -Help follow up on sales leads with both new and old customers. -Take calls and emails from customers and answer them. -As needed, troubleshoot, study, solve, and bring problems to the attention of the sales team. -Look into what customers are saying and help the sales team figure it out. -Find ways to improve sales methods and accuracy and make those changes. Required Skills; Simple: A high school diploma 2 or more years of work with Microsoft Office 2 or more years of work in customer service English read, write, and speak well Associate's degree in a business or technical field is preferred. Being used to working in a manufacturing setting It's best if you have some general knowledge of ISO Compliance, ITAR, etc. 2 or more years of work with a CRM program like Salesforce Associate's degree in a business or technical field is preferred. 2 or more years of work with a CRM program like Salesforce Being used to working in a manufacturing setting It's best if you have some general knowledge of ISO Compliance, ITAR, etc. Equal Employment Opportunity is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
    $29k-38k yearly est. 60d+ ago
  • Care Coordinator - HYBRID Position

    Person Centered Services 4.0company rating

    Customer Service Assistant Job 48 miles from Hamburg

    Why Work for Person Centered Services? When you join the Person Centered Services team, you can make a difference in the lives of people with intellectual and developmental disabilities, while also reaching your own career goals: 20 Days of paid time off (PTO) in your first year! Increasing to 25 Days in your second year! 13 Paid Holidays Comprehensive health insurance plans for you to choose what best fits your needs (Medical, Dental & Vision) 401(k) - the Company matches 50% of the first 6% up to a maximum of 3% Company paid benefits: basic life insurance, long-term disability, and a Lifestyle Spending Account with a benefit of up to $500 set aside for employees to spend on wellness eligible expenses! Employee Discount and Wellness Programs - Currently providing 3 paid hours per week for exercise, volunteering or personal wellness! Professional development opportunities including mentorship program options and ongoing coaching Similar career paths include Care Manager, Social Worker, and Direct Support Professional. Care Coordinator - HYBRID POSITION Person Centered Services Care Coordination Organization is looking for passionate Care Coordinators to work within a health home model serving people with intellectual and development disabilities. The Care Coordinator has an overall responsibility for coordinating and advocating for all aspects of the individual's care including, but not limited to, health and behavioral healthcare, community supports, and other services required to meet the needs of the individual. Care Coordinators use a person-centered, holistic approach, where each person being served has their health care and other service providers collaborate to ensure their wants and needs are met. We're in the business of helping people and always using a strengths-based approach. Social workers, care managers, and case managers are encouraged to apply! Position Responsibilities: Develops a comprehensive, person-centered Life Plan with the individual and their circle of support, as well as their entire service provider team. Effectively manage a tiered caseload, while tailoring services to individual needs. Similar responsibilities as a Care Manager. Completes enrollment and eligibility documentation. Meets with individuals in their homes, physician/provider offices, and other public places to conduct assessments and provide services. Commits to a respectful, just, and supportive environment for individuals and coworkers aligning with the company's commitment to diversity, equity, and inclusion. Requirements: Bachelor's degree with 2 years of relevant experience OR a Licensed Registered Nurse with 2 years relevant experience OR Master's degree with 1 year of relevant experience
    $36k-42k yearly est. 1d ago
  • Service Specialist

    Smart Care Equipment Solutions 3.8company rating

    Customer Service Assistant Job 34 miles from Hamburg

    Join the expert team at A Advantage Air, a leader in commercial refrigeration, HVAC, and cooking equipment services. We specialize in emergency repairs, preventative maintenance, and new equipment sales for a variety of systems, including ice and beverage equipment. As a factory-authorized service provider for many top refrigeration and HVAC manufacturers, we pride ourselves on delivering high-quality service. Our factory-trained technicians, GPS-tracked fleet, and advanced tools ensure quick and reliable resolutions to our customers' needs, available 24/7. We're also R-290 Refrigeration Certified, handling complex commercial refrigeration units with expertise. From coolers to freezers, we provide fast and effective repairs throughout Central and North Alabama from our Birmingham dispatch location. At A Advantage Air, we are committed to building long-term relationships with our customers through prompt, affordable, and honest service. Whether it's installation, repair, or preventative maintenance, our team is dedicated to exceeding customer expectations. If you're a skilled technician looking to join a team that values expertise and exceptional service, we want to hear from you! What's in It for You: * Comprehensive Training: Gain hands-on experience through on-the-job training, supported by on-demand technical assistance. Participate in ongoing formal training sessions, including hands-on practice and classroom instruction. * Professional Development: Achieve industry-recognized CFESA certifications with opportunities for career growth and advancement. * Tools for Success: Enjoy the use of a company service vehicle, fuel card, tablet, and cell phone provided for business purposes. * Outstanding Benefits: Access a market-leading benefits package, including 401(k), paid time off, and more. * Career Growth: Take charge of your future with opportunities to advance into senior technician and management roles. What You Will Do: * Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment * Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics * Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment * Communicate with manufacturers as needed to help with diagnoses and parts identification * Consult with the Technical Assistance Group for technical support while onsite * Install all parts ordered for the customer in a timely and professional manner and in line with company policy * Promote and recommend other services provided by Smart Care to customers when needed * Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory * Follow safe work practices and accident prevention procedures * Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory * Maintain productivity levels in accordance with company standards Physical Requirements: * Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds * Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions * Ability to work on ladders, roofs, and other high places Minimum Qualifications: * High School diploma or equivalent * 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service * Valid driver's license and acceptable motor vehicle record * Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends * Availability for occasional overnight travel as assigned * Immigration sponsorship not provided for this role Preferred Qualifications: * Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA) * Commercial refrigeration and/or commercial cooking equipment repair experience * Self-motivated with the proven ability prioritize and work independently with minimal direct supervision About the Company Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.
    $46k-81k yearly est. 46d ago
  • Read More

    Complete Rx 4.1company rating

    Customer Service Assistant Job 36 miles from Hamburg

    CompleteRx is collaborating with Wyoming County Community Health System to recruit candidates for a Pharmacy Technician (Per Diem) opportunity located in Warsaw, NY. The employer is Wyoming County Community Health System located in Warsaw, NY. WCCHS, a full-service, County-owned health system comprised of a 62-bed acute-care hospital with a 138-bed Skilled Nursing Facility in Warsaw, NY, provides 24-hour emergency care as well as a full range of specialty health care. Summary: The Pharmacy Technician performs specialized clerical work involving the receipt and delivery of medications in accordance with well-defined procedures. These workers provide the pharmacist clerical support in maintaining inventories, ordering and reordering supplies and performs related clerical tasks. The work is performed in a highly controlled environment since the work is in a secured area containing controlled substances. All work involving the procurement and/or disbursement of these controlled substances is performed under the immediate supervision of a pharmacist. Pharmacy Hours * Monday - Friday, 7am - 6pm (shifts include: 7a-3p or 9am - 5pm) * Saturday and Sunday, 7am - 3pm Ideal candidate will work one Saturday and Sunday a month and pick up additional shifts as you're available to work, consider applying today. Compensation * $18.35 - $20.48 per hour What You Will Need Requirements: * Graduated from high school or possession or a high school equivalency diploma, AND * (1) year job experience in inventory management, purchasing or a healthcare related field. Wyoming County Residents may be given first preference. Wyoming County Community Health System is an Equal Opportunity Employer.
    $18.4-20.5 hourly 11d ago
  • Know Your Customer

    Global Channel Management

    Customer Service Assistant Job 11 miles from Hamburg

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications New Account Representative with Anti money laundering experience (AML) and prior work experience in financial sector. At least 3 years experience opening new accounts. New Account Representative requires: Know your customer (KYC) Read/Write Spanish Knowledge of Excel, Word and Access New account opening (Individual/Joint, Corporations,Offshore, LLC, Partnership, Estate, etc...) Account documentation review experience-(Tax forms W-8,W-9 Corporate Resolutions, Articles of Incorporation, Articles of Association, By-Laws, Financial Statements, Certificate of Incorporation or Commercial Registry AML documentation New Account Representative duties: Conduct Due diligence and Know Your Customer (KYC) research for clients, as part of the business-wide Anti-Money Laundering (AML) Compliance remediation process. • Analysis of accounts and client information according to prescribed internal control policies and procedures .• Identification and production of information required to satisfy the Bank's KYC due diligence policies and processes. • Execute and review negative media alerts from client screening and escalate where necessary .• Package client due diligence research and documentation for review by Relationship Managers. • Meet production target volumes and dates as advised Additional Information $25/HR 6 months
    $25 hourly 60d+ ago
  • Customer Service Teammate

    Go Car Wash

    Customer Service Assistant Job In Hamburg, NY

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 - $17.00 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.5-17 hourly 60d+ ago
  • Customer Service working with Graphics and Artwork

    Imperial Textile

    Customer Service Assistant Job 11 miles from Hamburg

    Who Are We? Imperial Textile is a leader in the sales and distribution of uniforms and linens. Established in 1998, the company has evolved into an e-commerce business that manufactures, sells and distributes products from our headquarters in Buffalo, NY as well as from warehouses across the United States. We service both the hospitality and institutional industries around the world and have a dedicated division to supply the promotional product industry. Throughout our years of growth and change, we have kept true to our dedication to quality and service for both our customers and our employees. Job Description Open Role: An exciting opportunity has arisen for Customer Service working w/Graphics and Artwork which entails: *Assist B2B customers via phone and email while building long term business relationships *Resolve artwork issues *Enter, verify, and process orders *Assure orders ship on time and deadlines are met Qualifications The Candidate: The successful candidate will have: *Previous customer service experience in office setting *Experience with Adobe Illustrator and Photoshop *Experience with Vector artwork *Strong attention to detail is required *The ability to work in fast-paced, deadline-oriented environment is necessary *Sales experience that can assist in building customer relationships is a plus Additional Information What Can We Offer You? At Imperial Textile we offer competitive wages and a robust benefits package. We offer an environment where personal growth is encouraged. In addition, we offer a relaxed office setting, flexible scheduling to fit your lifestyle, and an awesome team of co-workers. If you are interested in playing a key role for one of the most highly regarded companies in our industry, this is the business for you! Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines. Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.
    $28k-36k yearly est. 14d ago

Learn More About Customer Service Assistant Jobs

How much does a Customer Service Assistant earn in Hamburg, NY?

The average customer service assistant in Hamburg, NY earns between $27,000 and $44,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average Customer Service Assistant Salary In Hamburg, NY

$35,000
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