Customer Service Agent Jobs in Georgetown, MI

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace Profit Sharing 401(K) with company match Paid ASE testing and certifications Compensation Saturday & Sunday weekend premium pay $2.50 per hour Base pay up to $20.00/hr with annual performance-based merit raises* *The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status. Assist customers with their purchases in a customer service and sales focused environment. Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department. Explain work orders and invoices to customers. Perform Retail Cashier Duties by obtaining and processing customer payments. Install batteries, balance wheels, repair and install tires when required. Perform oil changes using LOF procedures when required. Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures. Ability to interpret vehicle inspection results and make appropriate service recommendations to customers. Qualifications Must have great communication skills Ability to pass pre-employment drug screening and background checks Ability to read and speak English Ability to effectively communicate with customers and coworkers Must be 18 years of age or older Prior auto repair experience is preferred Prior retail experience preferred #INDAUTO EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

Contract - 12 Months Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s).Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management. Focus of work may be in pre-sale or post-sales or both.Pre-sale: Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedules; recommends price changes based on company/customer relationship; recognizes new business opportunities.Post-sale: Responds to customer inquiries (RMA, status, delivery, etc.). Resolves production scheduling and shipping or invoicing problems; determines validity of warranty claims and schedules repair resources; changes production and shipping schedules; and recognizes add-on business opportunities.This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision.This position requires professional mastery of a specialized field of expertise that typically requires a college degree or equivalent.Job requires a good knowledge and comprehensive understanding of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts & principles upon which the job is based.The job requires the ability to make judgements based on practice and previous experience. This job typically requires a degree in process or equivalent and no experience.Provide phone and email support for inquiries from sales teams and healthcare professionals. Perform Service Order Entry, Data Cleansing, and Invoicing for services using SAP and Salesforce. Engage with customers in a prompt, accurate, courteous, and professional manner to foster positive business relationships and deliver high-quality customer service. Process all tasks in alignment with relevant working practices and standard operating procedures. Offer after-hours support as needed, depending on call volume or workload demands. Develop a strong foundation in your current role and learn additional responsibilities within one or more job families.

Our client, a highly successful medical technology company, is looking to hire candidates to join their team as Customer Service Representatives. This is an onsite position in Kalamazoo working standard business hours, Monday through Friday. Temporary Duration: Approximately 12+ months Pay: $17/hr Responsibilities: Answering a high volume of inquiries by phone and e-mail Processing orders and follow up services Maintaining records of customer interactions and transactions Assist with troubleshooting customer problems Qualifications: 1+ years of customer service experience in a corporate environment Order processing experience is highly preferred Knowledge of medical terminology a plus High School Diploma is required, college degree is preferred Microsoft Office Proficiency Excellent written and verbal communication skills Strong attention to detail and organizational skills If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn. Opportunity Awaits.

Job Title: Lead Medical Call Center Representative Salary: $16.66 per hour Job Summary: We are seeking a dedicated and experienced Lead Medical Call Center Representative to oversee our call center operations. The ideal candidate will ensure the delivery of exceptional customer service to our patients and clients, manage a team of call center representatives, and maintain efficient and effective call center processes. Key Responsibilities: Team Leadership: Supervise, mentor, and support a team of call center representatives to ensure adherence to performance standards and protocols. Performance Monitoring: Regularly evaluate team and individual performance, providing constructive feedback and implementing improvement plans as necessary. Training and Development: Conduct training sessions for new hires and ongoing development programs for existing staff to enhance their skills and knowledge. Operational Oversight: Manage daily call center operations, including scheduling, workflow management, and resource allocation to meet service level agreements. Quality Assurance: Ensure all interactions comply with company policies, healthcare regulations, and quality standards. Issue Resolution: Handle escalated calls and complex issues, providing resolutions in a timely and professional manner. Reporting: Generate and analyze reports on call center metrics, identifying trends and areas for improvement. Collaboration: Work closely with other departments to ensure seamless communication and coordination of services. Qualifications: Education: High school diploma or GED required; Associate or Bachelor's degree in healthcare administration, business, or a related field is preferred. Experience: Minimum of 2 years of experience in a medical call center environment, with at least 1 year in a supervisory or lead role. Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with patients, staff, and management. Technical Proficiency: Familiarity with call center software systems, electronic medical records (EMR), and standard office applications. Problem-Solving: Strong analytical and problem-solving abilities, with a focus on continuous improvement. Customer Service Orientation: Demonstrated commitment to providing exceptional customer service and patient care. Organizational Skills: Ability to multitask, prioritize responsibilities, and manage time effectively in a fast-paced environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

TH Brands is in search of an Office Administrator with a primary focus on supporting the purchasing process. The successful candidate will play a crucial role in facilitating the procurement of products and assisting with the efficiency of our operations. This position involves tasks such as answering customer questions, creating and managing quotes for sales reps, creating purchase orders (POs), placing orders with vendors, and ensuring the smooth execution of orders. Responsibilities Accurately issue purchase orders (POs) to suppliers, confirming pricing, and ensuring entries are updated in the ordering system and vendor portals. Assist account representatives with quoting and managing promotional product orders through regular communication with clients and vendors via phone and email. Assist with customer questions and troubleshoot order delays or questions for online and storefront customer orders. Build and maintain positive relationships with suppliers to ensure efficient procurement processes. Provide support to account representatives on orders, including making product recommendations based on specified criteria. Assist in the resolution of order-related issues such as back orders, returns, and refunds, specifically from an administrative standpoint. Undertake additional administrative duties as required to support the purchasing and sales teams. Skills Required Proficient in basic IT skills (email, databases, MS Office, etc.). Exceptional communication and interpersonal skills. High level of attention to detail and organization. Demonstrated ability to manage projects and coordinate multiple tasks simultaneously. Ability to work independently with minimal supervision in a dynamic and fast-paced environment. Desired Traits Background in the promotional products, sporting goods, or apparel industry (preferred but not required). Prior experience in a office or administration work Understanding of purchasing processes and supplier management. Work Environment This role is primarily office-based, involving standard office equipment. The position may involve occasional interaction with manufacturing equipment and requires adherence to safety standards. Physical Demands The role is mostly sedentary but may require standing and lifting objects up to 50 pounds on occasion. Position Type Full-time position. Hours: Monday & Wednesday through Friday, 9 am - 5:30 pm. 11 - 7 pm on Tuesday Hours may vary according to workload.

The Customer Service Specialist develops and maintains customer relationships and delivers the highest quality customer service through inbound and outbound customer calls. They will report to the Customer Service Lead. This position also manages incoming customer calls, elevates unresolved customer issues to designated departments, providing B2B & AR support as needed. The individual must exhibit the following core TireHub commitments: · Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. · Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. · Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. · Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: § Manage incoming customer calls and all aspects of inbound order management § Completes outbound phone calls/campaigns as assigned § Elevate unresolved customer issues to designated departments § Own follow up to customers related to inbound calls and customer requests/issues § Drive customer adoption to self-service tools through helpful communication and support § Drive communication between Sales and Operations related to customer service § Provide B2B and AR support as needed § Completes outbound phone calls/campaigns as assigned § Complete other tasks assigned by the Customer Service Lead Performs additional responsibilities as requested* Competencies: § Customer Focus: Building strong customer relationships and delivering customer-centric solutions § Resourcefulness: Securing and deploying resources effectively and efficiently § Drives Results: Consistently achieving results, even under tough circumstances § Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Experience: 2 years minimum previous sales or customer-facing experience preferred Demonstrated success with over-the-phone communication Product & Industry sales knowledge preferred Knowledge, Skills, and Abilities: § Excellent written, interpersonal, and verbal communication skills § Demonstrated problem solving & critical thinking skills with the ability to deliver results to the appropriate quality and time metrics § Microsoft Office experience This position is based out of TireHub's location at 6748 Patterson Ave SE, Caledonia, MI 49316, USA?

Country USA State Michigan City Grand Rapids Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company. What's in it for you: * Compensation starting at $16.50/hr. * Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match * Advancement opportunities with structured career paths * Employee referral bonus opportunities * We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022) What you'll be doing: * Become the subject matter expert on all administrative tasks related to your aligned account(s) * Document and manage all tasks in our internal systems * Schedule appointments and help coordinate shipments from pickup to delivery * Help resolve shipping issues with a high level of professionalism * Provide excellent customer service to internal and external stakeholders * Support with billing and payment processing as needed What you need: * 1+ year customer service experience preferred * Hall of fame work ethic with a history of excellent attendance * Strong verbal communication skills - face to face and over the phone * Proficient in Microsoft Office, including Word, Excel, and Outlook * Ability to take ownership of responsibilities and see tasks through completion About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You'll be part of a team that embraces your drive, your curiosity, and your unique ideas and perspectives. Most importantly, you'll share in our pride and purpose that affects the lives of millions around the world! **Working at our Grand Rapids Facility:** For more than 15 years our manufacturing facilities in Grand Rapids have helped fuel the growth and success of GE Aerospace. We're producing high quality electronics and avionics parts and equipment to exacting standards. Including Avionics Computing Systems, Mission System, Navigation and Guidance and Vehicle Health & Data Management products. We're the career home for union and non-union employees who seek purpose and challenge in their careers. People just like you. **Role Overview:** The Lead Services Specialist, as part of the Customer Order and Fulfillment team, will manage planning and execution processes, transactions, and material in support of site operations and the administration of customer contracts. The role is responsible for establishing and maintaining processes that capture and measure key performance indicators (KPIs) for material fulfillment and operations related to the management of customer programs. **Roles and Responsibilities:** + Facilitate order intake, input data into internal systems, connect to customer portals/systems and support forecasting, billing, and collection activities. + Interface with external customers on all matters concerning order administration and contract administration, ensuring that both Customer and GE objectives are met. + Work in conjunction with Operations to service and manage order processing/entry and resolution of issues, including repair orders and/or new orders, and Customer portal alignment/maintenance. + Manage all aspects of the Fulfillment process, including financial, contractual, export, and legal relations with Customer and within GE systems. + Monitor special programs and coordinate both internally and externally. + Conduct periodic provisioning and program reviews with Customer. + Respond to Customer inquiries on the processing of orders, acknowledgements, purchase order amendments, and contract modification. + Clearly define and communicate problems as perceived by Customer. + Maintain complete and current knowledge of GE product, including future use and needs of Customer. + Screen and analyze Customer order practices looking for trends and unusual order practices. **Required Qualifications** : + Bachelor's degree from an accredited university or college (or a high school diploma/GED with at least 7 years of experience in customer service and/or fulfillment operations) + Minimum of 3 years of experience in customer service and/or fulfillment operations **Preferred Qualifications** : + 5+ years of experience in customer service and/or fulfillment operations + Understanding of aerospace contracts, administration, and flow down + Experience with Oracle or other ERP systems + Strong computer skills (Microsoft Office, Excel, Power Point), including data manipulation + Attention to detail + Ability to document, plan, market, and execute programs + Strong oral and written communication skills + Strong team player with experience integrating across various organizations + Self-motivated individual with proven ability to handle multiple tasks in a high stress situation + Demonstrated ability to analyze and resolve problems _This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Call Center Agent Non-Exempt - Grade Level 3 Equal Employment Opportunity CORPORATE VALUES & MISSION “Provide superior service and high-quality advice and show utmost respect to everyone we meet.” GENERAL SUMMARY The function of this position is to provide world class support and service to our banking customers. The incumbent will treat each customer with respect and courtesy, responsively addressing their service concerns, and will recommend appropriate ChoiceOne products and services to help them achieve their financial goals. Incumbent will take ownership of each customer service situation and work to resolve issues and deepen the customer relationship upon a “First Call Resolution” process. REPORTS TO: Call Center Assistant Manager ESSENTIAL DUTIES AND RESPONSIBILITIES Provide Excellent Customer Service as established under Sales and Service Standards Answer incoming calls quickly and efficiently and escalating issue when appropriate Take ownership of call and respond with a “First Call Resolution” mindset (85% achievement) Service, Sell and Refer all ChoiceOne Products Record all client contact, sales or referrals via Synapsis Follows all operating policies and procedures for ChoiceOne maintaining audit and compliance procedures Attends departmental meetings as necessary Accountable for quality of each and every contact Additional responsibilities as assigned. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable. PHYSICAL DEMANDS & WORK ENVIRONMENT Must be able to lift 25lbs Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EXPERIENCE and/or EDUCATION High School Diploma or GED Minimum of one (1) year of Call Center experience in banking, financial services or goal driven retail sales preferred Spanish language skills is a plus

Come and work for Envoy Air, an American Airlines Group Company, at GRR and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate - $16.29 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level Both full-time and part-time positions available Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds 18 years or older High school diploma, GED, or international equivalent Ability to pass a pre-employment drug screen and background check Authorized to work in U.S. without sponsorship Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos #EnvoyOut Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.

*PART TIME POSITION* *Customer Service/Ramp Agent (Little Rock Airport) responsibilities will include but are not limited to:* *Customer Service Responsibilities* * Ability to accept personal responsibility for resolving concerns * Excellent work ethic and demonstrate the ability to act with purpose and urgency * Safety of our customers, crew members and co-workers * Apply security measures as appropriate and protect SIDA * Preparing and issuing tickets, computing fares, issuing refunds * Checking passports and travel documents * Correctly route passengers and baggage during check-in * Working at arrival or departure gates * Ensuring the on-time departures of aircraft * Assist special need passengers including wheelchair services * Answering general travel inquiries, and successfully resolving customer issues * Prepare flight paperwork * Load and unload baggage, mail and cargo * Direct aircraft to and from gates * Perform aircraft services such as lavatory, water, and de-icing (winter operations) * Expeditious baggage delivery to baggage claim * Sort baggage in bag makeup area * Operate Jetbridge and Ground Service Equipment (GSE) * Perform accurate aircraft search * Close counter and ramp areas following flight closing and complete flight stats * Cleaning and upkeep of all work areas * Successfully complete any recurrent or required additional training * Perform other duties assigned *This list is not all inclusive and a Customer Service Agent may be required to perform duties not identified in the above list* *CUSTOMER SERVICE QUALIFICATIONS:* * Eligibility to work in the United States without sponsorship * Minimum age 18, High school diploma or G.E.D. Additional education is a plus * Ability to read, write, speak, and understand the English language. Second language is a plus * Excellent communication skills that include speaking to large groups and individual customers * Familiarity with computers * Ability to work any available schedule to include nights, weekends, holidays, and overtime * Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather * Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces * Successful completion of post-offer pre-employment DOT drug screening * Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years * Ability to provide 10 years of employment, education, unemployment history per FAR 108.33 * Must possess a valid driver's license with 3 yr good driving record and provide a copy *Ramp Agent responsibilities will include but are not limited to* • Marshaling aircraft into parking positions • Unloading baggage and delivering it to baggage claim area • Loading luggage onto departing flights &assisting special needs passengers • Loading and unloading carry-on bags, cleaning aircraft cabins, servicing aircraft lavatories • Connecting and disconnecting external power generators to the aircraft • Boarding catering supplies, performing security functions, preparing aircraft weight and balance paperwork • Coordinating with pilots, airline dispatch office, and the customer service department • Conduct other work duties as assigned *Ramp Agent Qualifications* • Must be able to work any shift in a 24-hour period, including days, nights, weekends and holidays • Must be extremely flexible; willing and able to prioritize Quickflight (Silver) work schedule • Must be able to work in a fast paced, deadline driven environment • Must have professional appearance (visible tattoo's must be covered) • Excellent attendance and punctuality required • Valid Driver's License (3 year driving record required with no more than 3 moving violations in 3 years. No alcohol or drug related violations) • Must be legally authorized to work in the U.S. for any employer without sponsorship • Must be able to pass a Drug and Alcohol Screen, FBI Fingerprint & Criminal History check *Other Requirements* • Sight: Must be able to see well enough to read reports • Hearing: Must be able to hear well enough to communicate with customers, vendors and team members. • Standing, walking, climbing. stooping, kneeling and lifting are required • Must be willing to work in outdoor environment (heat and humidity, rain etc.) • Lifting/Pulling/Pushing: Must be able to lift up to 50 lbs. repeatedly and 75 lbs. with assistance. • Must be able to type and use technical sources • Safety awareness and training will be provided *ADDITIONAL INFORMATION:* All your information will be kept confidential according to EEO guidelines. Interested parties may reply directly to this ad._ Principals only. Recruiters, please don't contact this job poster. do *NOT* contact us with unsolicited services or offers Qualifications Must be available to work variety of shifts including evenings, weekends and holidays Must have a valid driver's license with a good driving record/provide a 3 yr record Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI. Must pass a DOT pre-placement drug screen Must be able to lift 50 LBS repetitively up to 75 with assistance Must be able to work out doors in all types of weather as well as indoors Must be able to bend, twist and stoop to service aircraft, extremely physical position Must have basic computer and typing skills Additional Information All your information will be kept confidential according to EEO guidelines.

Job Summary: The CR Pro will manage the day-to-day account service for Byrne customers. Work with customers to provide product information, technical support, and product quoting. Ensure a high level of satisfaction is reached for all customer and potential customers when transacting with Byrne. Essential Duties, Responsibilities and Job Requirements: · Manage B & E Consumer and Commercial accounts. Build strong relationships with assigned customers and occasionally participate in on-site customer visits and meetings. · Provide internal support to increase customer sales. · Serve as customer service liaison for Byrne customers. Answer questions regarding production lead times, product availability, and other product specifications and concerns. Coordinate customs clearance and international shipping compliance when necessary. · Respond to customer inquiries about products. Provide detailed information about product specifications and functions. Refer highly technical questions to Engineering department. Record conversation details. · Serve as a liaison to the production, engineering, and purchasing departments. · Initiate pro-active calls to customers. Assess their satisfaction with Byrne Electrical products. · Explore ways to improve customer satisfaction and create innovations and solutions to customer needs. · Participate in company-wide CSM events for continuous improvement. · Perform other projects and duties as assigned. Skills & Experience Required: · Minimum of 4 to 7 years of experience in customer service. · Inside sales experience preferred. · Strong communication skills, including writing and verbal communication. · Highly proficient computer skills, including expertise in MS Excel and Word. · Familiarity with ERP and CRM systems is a plus. · Demonstrable ability to multitask effectively in an environment requiring patience and flexibility. · Foreign language fluency for the international market served is plus. Education Requirements: · Bachelor's Degree in a related field is highly preferred. Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may be regularly required to talk or listen, stand, walk, sit, stoop, crawl and use hands to finger, handle, or feel objects, tools or controls. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to operate in mentally and physically stressful situations. Prolonged sitting, typing and lifting up to 20 pounds.

We're thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers, including retailers and business partners. Responsibilities include but are not limited to: providing standard information, completing forms, determining status of claims based on plan guidelines and meeting or exceeding department metrics for call handling, productivity and quality. ESSENTIAL JOB FUNCTIONS: Assists consumers by providing highest level of customer service; remains professional and polite at all times. Responds to standard questions and concerns in a timely manner from consumers requesting status updates; completes follow-up requests to ensure customer satisfaction; communicates in a clear and educated manner. Reviews protection plans, service requests and technician reports to confirm accurate plan coverage; determines appropriate next steps for claim resolution. Contacts retailers, technicians and customers to obtain all relative information regarding the claim. Processes routine or standard claims based on documentation and categorization of claims; informs customer of results and closes out claim as appropriate. Negotiates options for settlement and buy-backs within cost guidelines and price limits. Diffuses escalated consumer situations with empathy; provides relevant education on protection plans and claims process; resolves issues regarding claims. Aids internal and external customers during claim and general call center process; forwards call and relevant information to other team members, departments or management as needed. Performs other duties as assigned. EXPERIENCE/EDUCATION QUALIFICATIONS: 1-year minimum customer service experience in a call center environment is preferred; Office or customer service experience is preferred; High school graduate or equivalent education is required; Post-secondary education is preferred. SKILL REQUIREMENTS: Mastery of the English language (both written and verbal); Professional telephone etiquette; Ability to read and interpret information; Proficient computer and data entry skills; comprehensive knowledge of computer operations, including software and web-based programs; Applix; Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.); Ability to solve problems; diffuse escalated customer situations; excellent decision-making and negotiation skills; Self-motivated with strong work ethic, time management and interpersonal skills; ability to work well with others; Ability to operate dual screens and multitask; detail-oriented; follows instructions; Knowledge and understanding of department metrics for call handling, productivity and quality; Willingness to learn; flexibility to adapt to changes; Maintain professional appearance and provide positive company image. WORK ENVIRONMENT: Professional office and call center environment. PHYSICAL REQUIREMENTS: Positions in this class typically require: typing, talking, writing, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. ****Amynta and its affiliates (BTIS, Clearview,Guardsman, PDP, Etc.) will never ask for your personal information via Google Hangouts, nor do we conduct job interviews via Google Hangout or instant messenger. Please be aware of scams involving these tactics and do not send personal information to anyone representing our company with a free email address (@gmail.com, @yahoo.com, etc.)****

We're thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers, including retailers and business partners. Responsibilities include but are not limited to: providing standard information, completing forms, determining status of claims based on plan guidelines and meeting or exceeding department metrics for call handling, productivity and quality. ESSENTIAL JOB FUNCTIONS: Assists consumers by providing highest level of customer service; remains professional and polite at all times. Responds to standard questions and concerns in a timely manner from consumers requesting status updates; completes follow-up requests to ensure customer satisfaction; communicates in a clear and educated manner. Reviews protection plans, service requests and technician reports to confirm accurate plan coverage; determines appropriate next steps for claim resolution. Contacts retailers, technicians and customers to obtain all relative information regarding the claim. Processes routine or standard claims based on documentation and categorization of claims; informs customer of results and closes out claim as appropriate. Negotiates options for settlement and buy-backs within cost guidelines and price limits. Diffuses escalated consumer situations with empathy; provides relevant education on protection plans and claims process; resolves issues regarding claims. Aids internal and external customers during claim and general call center process; forwards call and relevant information to other team members, departments or management as needed. Performs other duties as assigned. EXPERIENCE/EDUCATION QUALIFICATIONS: 1-year minimum customer service experience in a call center environment is preferred; Office or customer service experience is preferred; High school graduate or equivalent education is required; Post-secondary education is preferred. SKILL REQUIREMENTS: Mastery of the English language (both written and verbal); Professional telephone etiquette; Ability to read and interpret information; Proficient computer and data entry skills; comprehensive knowledge of computer operations, including software and web-based programs; Applix; Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.); Ability to solve problems; diffuse escalated customer situations; excellent decision-making and negotiation skills; Self-motivated with strong work ethic, time management and interpersonal skills; ability to work well with others; Ability to operate dual screens and multitask; detail-oriented; follows instructions; Knowledge and understanding of department metrics for call handling, productivity and quality; Willingness to learn; flexibility to adapt to changes; Maintain professional appearance and provide positive company image. WORK ENVIRONMENT: Professional office and call center environment. PHYSICAL REQUIREMENTS: Positions in this class typically require: typing, talking, writing, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. ****Amynta and its affiliates (BTIS, Clearview,Guardsman, PDP, Etc.) will never ask for your personal information via Google Hangouts, nor do we conduct job interviews via Google Hangout or instant messenger. Please be aware of scams involving these tactics and do not send personal information to anyone representing our company with a free email address (@gmail.com, @yahoo.com, etc.)****

Full-time Description The Bilingual Call Center Representative/Member Services Representative (MSR) provides day-to-day support for credit union members/callers via inbound & outbound services. Requests able to be handled by an MSR will be done in the most efficient manner possible. This position requires taking complete, detailed notes when forwarding a request to a credit union by account tracker or email in a timely manner. The MSRs act as an eXtension of our credit union partners, providing exceptional client service while maintaining a seamless relationship with our credit unions partners. ESSENTIAL JOB FUNCTIONS 1. Answer and/or triage inbound calls (primarily from credit union members) for timely resolution; provide exceptional client service in accordance with the Rules of Engagement (ROE) for each credit union; forward unauthorized requests back to the credit union, using tracker codes as needed. 2. Consistently verify each caller's identity according to the ROE for security purposes; develop efficient navigation skills through credit union websites & the ROE. 3. Educate credit union members on various items pertaining to their account(s), card(s), functionality and resolving issues. 4. Become comfortable with inbound member service, outbound member service, & completing call backs when necessary. 5. Develop knowledge of standard credit union operation & credit union terms. 6. Develop knowledge of CU*BASE Loan Application Processing. 7. Develop knowledge to provide daily Web Chat support for credit union and third-party accounts. 8. Develop knowledge to provide daily support to electronic Bill Pay Systems as needed. 9. Monitor all voice and email mailboxes to ensure member/client requests are processed appropriately. 10. Specialize in CU*BASE and It'sMe247 applications, including mobile app, online forms, and other tools outside of the Phone Operator tool. Requirements 1. Must have a high school diploma or equivalent or actively working towards either. 2. Ability to use discretion when dealing with sensitive or confidential data is required. 3. Attention-to-detail and accuracy while consistently meeting deadlines. 4. Ability to maintain a positive and professional attitude. 5. Strong written and verbal communication skills. 6. A minimum of 1 year of customer service experience is preferred. 7. Proficiency in Microsoft Office (Word, Outlook, Excel) is preferred. WORK ENVIRONMENT & PHYSICAL ACTIVITIES Xtend operates in a professional office building setting. Some job assignments at Xtend are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. Xtend is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. NOTICE This is not intended to be, nor should be construed as a contract for employment. Xtend makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what Xtend has defined this position to be. Xtend will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify Xtend in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. Xtend , thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship. Xtend is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service. Xtend is an Equal Opportunity Employer. Salary Description $14-$16/hr.

We're hiring a Service BDC Representative to join our team. The Service BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls. This includes but is not limited to, inquiries on service concerns for vehicles needing recalls, warranty work, and other repair / service needs. These inquiries come from customers, manufacturers, internet leads, and inbound and outbound calls. This is not a remote position. BDC Call Center Representative Benefits Paid medical benefits Defined career path Flexible work schedule Work/life balance Digital-savvy dealership with latest technology Paid Training Employee vehicle purchase plans Long term job security Discounts on products and services BDC Call Center Representative Responsibilities Answer customer calls and establish follows-up with service appointments. Respond quickly to internet and phone inquiries using email, scripts and templates. Provide customers with initial product information and direct them to the appropriate dealership resources. Follow up with leads that are not ready to make an appointment or no-show. Participate in team and process development sessions – keeping positive relationships with teammates, other teams and dealership management. Utilize CRM tracking system daily. Someone who’s comfortable with speaking on the phone and sitting for long periods of time Motivated to reach performance metrics and commission goals Someone who is polite and can “smile through the phone” Can take direction well but also fit to handle things without needing to be hovered over Experience in using different computer application/programs Logging customer details and comments in our system BDC Call Center Representative Qualifications At least one previous role based in customer service experience Call center background a plus but not necessary Excellent teammate with collaborative attitude and eagerness to improve Prompt and courteous demeanor Positive and hardworking personality Strong computer skills Valid driver’s license About Us Preferred Chevrolet Buick GMC is a part of Preferred Auto Dealerships. A third-generation local group of family-owned automotive dealerships serving West Michigan for over 45 years. We believe our strength, continued success, future growth and profitability depend on building trusting relationships with our employees, customers, and industry partners. We Are Family owned Care and supports community Fun team atmosphere Phenomenal Tenured staff Growing stores/organization Ethical Customer focused management staff We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Customer Service/Event Scheduler STATUS: Part-time, Non-exempt {{1 - - - - - - - - - - -}} DEPARTMENT: Admissions and Strategic Partnerships REPORTS TO: Customer Service Manager PAY: $15/Hour The Customer Service/Event Scheduler is part of the welcome desk team at the W.A. Lettinga campus location, working shifts at the Welcome Desk. As an event scheduler, this role works closely with Admissions and Strategic Partnership leaders to plan and execute non-athletic facility use rentals, and support campus events held in general and academic spaces at the W.A. Lettinga campus. The coordinator serves as a liaison between the requestor and internal resources such as facilities, IT and catering, using relevant university policies. Arrangements are made with an eye to developing customer relationships from all interactions. These responsibilities are performed in an ethical manner consistent with the University's mission, vision, and values which include diversity, equity and inclusion. RESPONSIBILITIES: As an Event Scheduler * Support and staff non-athletic rental events held at the W.A. Lettinga campus by outside clients. * Manage rental event inquiries, facility tours, and a rental calendar. * Coordinate site visits with outside clients and vendors. * Coordinate and input event forms, room reservations, payment arrangements, and catering orders. * Maintain list of available dates for events, considering the setup and tear down needs of each, and the various locations on campus to avoid double booking. * Collaborate with public safety, procurement and/or risk management personnel to ensure that all safety, licensing, insurance and liability guidelines are followed. * Make recommendations for event timing, layout, or other arrangements to ensure a positive experience within the parameters of the facility. * Work with individuals in key departments (public safety, catering, IT, facilities, etc.) to ensure that institutional requirements are considered when developing and executing event plans. * Serve as a point of contact for vendors before, during, and after the event. * Support internal department and student events held on campus. * Campus tour support and other duties as needed. As a member of the Welcome Desk team * Cover welcome desk which may vary between 8:00 a.m. and 7:00 p.m. Currently Tuesdays until 6:30pm and Thursday until 6:30pm * Provide GREAT customer service, anticipating and exceeding the needs of our faculty, staff, students and guests. * Responsible for connecting campus guests to information or university resources in a friendly and energetic manner. * Assist in carrying out office operation responsibilities which may include project work such as analyzing data, preparing reports, or other planning or coordinating work as may be needed. * Perform work of a confidential nature. * Demonstrate and promote the University Cultural Values. * Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role-specific regulations. * Perform other duties as assigned. QUALIFICATIONS: * High School Diploma required, relevant college coursework or bachelor's degree preferred. * Previous administrative, business office, event planning or event sales experience preferred. * Demonstrated positive organizational and technical skills. * Bilingual speaker of English and Spanish is preferred. * Demonstrated ability to effectively plan, develop goals, meet deadlines, and accomplish goals while prioritizing workloads. * Ability to maintain a professional appearance and manner. * Demonstrated ability to work accurately and effectively with financial data and computerized systems. * Ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation, and positive reactions to change and conflict resolution. * Demonstrated ability to communicate effectively and relate well to students, parents, faculty, staff, and others while maintaining appropriate confidentiality. * Must be highly motivated and solution-oriented with a high degree of integrity, ethics, and dedication to the mission of the university. * Business office environment. Prolonged sitting and standing. Use of personal computer and telephone (eye and hand strain). * No regular lifting requirements, occasional lifting up to 25 pounds. * May be requested to work a flexible schedule to accommodate event requirements. DAVENPORT UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER Revised: May 10, 2022

Come and work for Envoy Air, an American Airlines Group Company, at GRR and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate - $16.29 / HR Responsibilities What's in it for you? * Travel for free with your family and friends on flights across the American Airlines global network * Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy * 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future * In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level * Both full-time and part-time positions available * Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever * Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert What you will be doing! * Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience * This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner * No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: * Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds * 18 years or older * High school diploma, GED, or international equivalent * Ability to pass a pre-employment drug screen and background check * Authorized to work in U.S. without sponsorship Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos #EnvoyOut Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

QuickFlight Services is a growing and dynamic aviation services company. We provide aviation and ground handling services for airlines in over 30 locations across the United States. Job Description *PART TIME POSITION* *Customer Service/Ramp Agent (Little Rock Airport) responsibilities will include but are not limited to:* *Customer Service Responsibilities* * Ability to accept personal responsibility for resolving concerns * Excellent work ethic and demonstrate the ability to act with purpose and urgency * Safety of our customers, crew members and co-workers * Apply security measures as appropriate and protect SIDA * Preparing and issuing tickets, computing fares, issuing refunds * Checking passports and travel documents * Correctly route passengers and baggage during check-in * Working at arrival or departure gates * Ensuring the on-time departures of aircraft * Assist special need passengers including wheelchair services * Answering general travel inquiries, and successfully resolving customer issues * Prepare flight paperwork * Load and unload baggage, mail and cargo * Direct aircraft to and from gates * Perform aircraft services such as lavatory, water, and de-icing (winter operations) * Expeditious baggage delivery to baggage claim * Sort baggage in bag makeup area * Operate Jetbridge and Ground Service Equipment (GSE) * Perform accurate aircraft search * Close counter and ramp areas following flight closing and complete flight stats * Cleaning and upkeep of all work areas * Successfully complete any recurrent or required additional training * Perform other duties assigned *This list is not all inclusive and a Customer Service Agent may be required to perform duties not identified in the above list* *CUSTOMER SERVICE QUALIFICATIONS:* * Eligibility to work in the United States without sponsorship * Minimum age 18, High school diploma or G.E.D. Additional education is a plus * Ability to read, write, speak, and understand the English language. Second language is a plus * Excellent communication skills that include speaking to large groups and individual customers * Familiarity with computers * Ability to work any available schedule to include nights, weekends, holidays, and overtime * Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather * Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces * Successful completion of post-offer pre-employment DOT drug screening * Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years * Ability to provide 10 years of employment, education, unemployment history per FAR 108.33 * Must possess a valid driver's license with 3 yr good driving record and provide a copy *Ramp Agent responsibilities will include but are not limited to* • Marshaling aircraft into parking positions • Unloading baggage and delivering it to baggage claim area • Loading luggage onto departing flights &assisting special needs passengers • Loading and unloading carry-on bags, cleaning aircraft cabins, servicing aircraft lavatories • Connecting and disconnecting external power generators to the aircraft • Boarding catering supplies, performing security functions, preparing aircraft weight and balance paperwork • Coordinating with pilots, airline dispatch office, and the customer service department • Conduct other work duties as assigned *Ramp Agent Qualifications* • Must be able to work any shift in a 24-hour period, including days, nights, weekends and holidays • Must be extremely flexible; willing and able to prioritize Quickflight (Silver) work schedule • Must be able to work in a fast paced, deadline driven environment • Must have professional appearance (visible tattoo's must be covered) • Excellent attendance and punctuality required • Valid Driver's License (3 year driving record required with no more than 3 moving violations in 3 years. No alcohol or drug related violations) • Must be legally authorized to work in the U.S. for any employer without sponsorship • Must be able to pass a Drug and Alcohol Screen, FBI Fingerprint & Criminal History check *Other Requirements* • Sight: Must be able to see well enough to read reports • Hearing: Must be able to hear well enough to communicate with customers, vendors and team members. • Standing, walking, climbing. stooping, kneeling and lifting are required • Must be willing to work in outdoor environment (heat and humidity, rain etc.) • Lifting/Pulling/Pushing: Must be able to lift up to 50 lbs. repeatedly and 75 lbs. with assistance. • Must be able to type and use technical sources • Safety awareness and training will be provided *ADDITIONAL INFORMATION:* All your information will be kept confidential according to EEO guidelines. Interested parties may reply directly to this ad._ Principals only. Recruiters, please don't contact this job poster. do *NOT* contact us with unsolicited services or offers Qualifications Must be available to work variety of shifts including evenings, weekends and holidays Must have a valid driver's license with a good driving record/provide a 3 yr record Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI. Must pass a DOT pre-placement drug screen Must be able to lift 50 LBS repetitively up to 75 with assistance Must be able to work out doors in all types of weather as well as indoors Must be able to bend, twist and stoop to service aircraft, extremely physical position Must have basic computer and typing skills Additional Information All your information will be kept confidential according to EEO guidelines.