Senior Customer Service Representative, B2B
Customer Service Agent Job 20 miles from Durant
A-1 Little John Site Services is a premier provider of full-scale temporary site services, specializing in Construction Site Portable Toilet Services, Pump and Haul, Vacuum Truck Services, Temporary Construction Site Fencing, Roll-off Dumpsters, bundle services, and more. Privately owned, with 26 years of experience, we are known for outstanding customer service, cutting-edge fleet technology, impeccable environmental compliance, and strong relationships with employees and customers alike.
Our goal is to deliver high-value solutions to our clients across large-scale projects in sectors such as construction, industrial, and emergency services. Our philosophy is to attract great talent who will rise with us, as we continue to experience exceptional growth!
Company Core Values of A-1 Little John:
Every team member
rides for the brand.
Every team member
demonstrates the grit to complete the job every time.
Every team member
contributes as a team player.
Every team membe
r is an independent problem solver.
Every team member
respects team members and customers 100% of the time.
Every team member
is conscientious about the details.
Every team member
demonstrates excellent communication skills. Delivery depends on it.
Every team member
is eager to be coached to the next level.
Position Overview:
The Senior Customer Support Representative is pivotal in ensuring exceptional customer satisfaction, contributing to new business acquisitions and retaining current valued clients through service excellence. This position requires a proactive individual with a deep understanding of customer service and support processes, logistics coordination, and account management, all of which support the company's revenue growth and operational excellence. The Senior Customer Support Representative will report to the Sales Support Coordinator.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field (preferred but not required).
2-5 years of experience in customer service, logistics, or sales support within a B2B environment.
Strong understanding of billing processes, inventory control, procurement, and logistics processes.
Excellent communication (written and verbal) and interpersonal skills with the ability to build strong relationships, quickly.
Self-awareness in leadership and communication.
Effective cross-functional collaboration skills.
Proficiency in Microsoft Office Suite, Google, CRO and CRM platforms (Salesforce experience preferred).
Analytical mindset with a focus on problem-solving and process optimization.
Ability to work independently in a fast-paced, results-driven environment.
Experience in the construction or site services industry is a plus.
Willingness to work extended hours depending on month-end or quarter-end workload.
High attention to detail and ability to manage multiple tasks simultaneously.
Key Responsibilities:
Customer Account Management:
Serve as the primary point of contact for key customer accounts, ensuring seamless service delivery and resolution of inquiries.
Manage the full order lifecycle, including order placement, invoicing, returns, voids, and pricing verification.
Maintain strong relationships with customers, understanding their evolving needs and identifying opportunities for upselling or bundling services.
Communicate with customers via phone, email, and in-person to provide real-time updates on service availability, job status, and logistics.
Ensure that all customer contracts and purchase orders are accurately invoiced and fulfilled according to agreed terms.
Sales and Business Development Support:
Partner with the sales team to identify and pursue new business opportunities within existing accounts.
Assist in the development and implementation of sales strategies to enhance customer engagement and satisfaction.
Track and monitor customer interactions, inquiries, and potential leads within the company's CRM system.
Contribute to business development efforts by providing insights on customer needs and market demands.
Logistics and Operations Coordination:
Involve inventory management to ensure the availability of services and equipment for client needs.
Communicate and coordinate with the operations team to optimize scheduling, service delivery, and logistics efficiency as it creates excellent customer service to the client.
As needed, monitor and manage back-order processes, ensuring timely fulfillment and customer communication.
Collaborate with internal departments to address service challenges and implement process improvements.
Process Improvement and Reporting:
Participate in identifying customer service process solutions to enhance operational effectiveness and customer satisfaction.
Generate reports on customer satisfaction, service performance, and operational metrics.
Provide Sales Support coordinator with monthly and quarterly assessments for customer retention and revenue growth.
Compliance and Risk Management:
Ensure all services adhere to safety and environmental regulations.
Maintain accurate records and documentation to support regulatory compliance.
Address and resolve customer complaints with a focus on timely and satisfactory resolutions.
All employees are subject to a pre-employment screening and regular drug testing.
Competitive Pay & Benefits:
Competitive salary.
Health and Retirement Benefits.
Paid time off and holidays.
Professional development and advancement opportunities.
How to Apply:
If you are a driven professional looking for an opportunity to be mentored to rise with our company and have a passion for customer success and operational excellence, we encourage you to apply.
Submit your resume and cover letter to **************************** or apply online via our LinkedIn Job Posting.
Customer Accounts Advisor
Customer Service Agent Job 45 miles from Durant
Jobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Aarons
Job Description
We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
Sundays off
Employee assistance program
Employee purchase program with exclusive discounts
Physical and financial well-being programs
Tuition reimbursement
Employee Business Resource Groups
401(k) plan with contribution matching
Paid time off, including vacation days, sick days, and holidays
Life and disability insurance
Medical, dental and vision insurance
Paid paternal leave
Stock purchase plans
Pay on Demand
**Benefits vary based on full- and part-time employment status.
About Aaron's
At Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability,
Customer Service Specialist
Customer Service Agent Job 20 miles from Durant
Shifts Vary Based upon business need Monday-Friday 8:00am-5:00pm 9:00am-5:00pm 10:00am-7:00pm Position Responsibilities
Medical Collections
Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts
Gathering information, performing research and resolving customer inquiries
Communicate appropriate options for resolution in a timely manner
Inform customers/patients about services available, and assess their needs
Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required
Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness
Pay Rate 17.00 to 17.50
Bonus eligibility is up to $500/qtr.
Other duties as assigned Successful accomplishments and primary accountabilities of this position will depend upon establishing and maintaining effective working relationships with a variety of people both inside and outside of the functional area. Such people may include, but are not limited to: interdepartmental leadership, education and development, the patient, client hospital staff, government, insurance company representatives, vendors, compliance, finance, decision support and contact management as well as GetixHealth' s officers, senior management and staff.
Education and Experience
High school diploma or college degree from an accredited college or university
Two to five years industry experience in medical revenue cycle management is required.
Medical experience, either practical or classroom knowledge needed.
Proven understanding of the medical revenue cycle.
Demonstrated excellent verbal, written and interpersonal communication skills.
Demonstrated knowledge of HIPAA rules and regulations.
Attention to detail
Good attendance record
Proven ability to work collaboratively in a team environment
Demonstrated ability to perform work in alignment with company mission and values
Proven PC proficiency in MS Office Suite Applications
Work Environment / Physical Requirements
Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone
Occasional lifting may be required up to 25 lbs.
Must be able to sit for extended periods of time with frequent bending and stooping
Additional Notes
Must be able to work any 8 hr. shift, Monday - Friday and occasional Saturdays
This role profile is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position
GetixHealth is an equal employment opportunity employer.
Customer Service Representative III
Customer Service Agent Job 11 miles from Durant
Job Posting Title Customer Service Representative III Agency 131 DEPARTMENT OF CORRECTIONS Supervisory Organization DOC GPCC Job Posting End Date (Continuous if Blank) March 20, 2025 Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full time
Job Type
Regular
Compensation
$34,844.16
Basic Purpose
Positions in this job family are responsible for establishing contact with both internal and external customers. They provide the customer with the requested information or assistance concerning the services provided by the agency, institution, or unit, or direct this request to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment, including switchboards, communications consoles and telefax machines; issuing equipment, supplies, auto parts or other materials; processing applications for various licenses or permits; serving as a cashier in an institution, lodge, resort or other facility; and similar activities.
Typical Functions
* Supervises employees engaged in providing services and information to all customers, and trains staff.
* Responds to requests for informational materials; researches and fills requests for those requesting such materials and information; ensures an adequate inventory of materials concerning the service.
* Prepares notice of statements and sends copies to customers; reconciles discrepancies in billing and issues reminder notices.
* Maintains inventory or other records; purchases necessary materials; sets up displays; maintains cleanliness of work area; and sells merchandise.
* Receives customers or visitors; answers telephone calls; secures and provides requested information; provides services; or directs the request to those who can provide the customer with the information or services.
* Receives requests for information and services and provides such services using advanced technological equipment.
* Responds to requests concerning the interpretation of agency or program policies and procedures; develops policies and procedures for the operation of daily activities.
* Prepares mail and parcels for mailing; sorts and distributes mail; operates scales and meters to determine proper postage.
* Screens, examines and verifies documents for correctness, appropriateness, adequacy and conformity to establish requirements and follow up on requests or discrepancies.
Level Descriptor
This is the leadership level where employees will perform duties at all levels of complexity and they will also serve as a first-level supervisor with responsibility for planning day-to-day operations of assigned staff. They will develop or assist in developing operations, policies, and procedures.
Education and Experience
Education and Experience requirements at this level consist of one year of experience in sales, public contact work, handling and processing mail, or general office clerical work plus four additional years of experience in customer service, mail room operations or technical clerical work; or an equivalent combination of education and experience.
Knowledge, Skills, Abilities and Competencies
Knowledge, Skills, and Abilities required at this level include knowledge of methods and procedures concerning public contact; of telephone procedures; of spelling, punctuation and grammar, of arithmetic; of the program or services being provided; of laws and rules concerning program or services being provided; of techniques of training; and of supervisory principles and practices. Skill is required to operate various office equipment including computers. Ability is required to work with customers; to gather data and facts; to keep records; to communicate effectively, both orally and in writing; to provide leadership on assigned projects or teams; and to review the work of others.
Special Requirements
Some positions may require that applicants be willing and able to fulfill all job-related travel.
Some positions may require performing moderately heavy lifting.
Some positions may require the ability to touch type.
Additional Job Description
Great Plains Correctional Center
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
Store Customer Service Specialist
Customer Service Agent Job In Durant, OK
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Qualifications
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have a valid, unrestricted Driver's License
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
Store Customer Service Specialist
Customer Service Agent Job In Durant, OK
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Rep
Customer Service Agent Job 20 miles from Durant
Excellent Denison company looking for a Customer Service Rep -
Key Responsibilities: Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. Answers incoming customer, vendor and employee calls and processes them professionally and quickly to ensure they are directed to the correct department.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Process online orders and verify that all policies are followed to limit the exposure to potential credit card fraud.
Work with other departments and associates to ensure customers inquiries are handled professionally and efficiently.
Qualifications for the position:
Minimum 1-year experience in customer service, multi-phone line, dispatch experience
High school, some college
Skills:
Microsoft Suite-Word, Excel
Intermediate computer and software knowledge
Self-Confidence
Motivation
Spanish speaking is a plus, but not a must have
Verbal Communication
Cross Recruiting Inc is an EEO employer - M/F/Vets/Disabled View all jobs at this company
Customer Service Representative
Customer Service Agent Job 20 miles from Durant
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.
Providing exceptional customer service
Maintaining office cash with accuracy and security
Achieving account gain through proven loan judgment and effective customer solicitation
Ensuring compliance with state and federal lending regulations and Company policies
Ensuring prompt completion of loan applications
Ensuring compliance with company record keeping procedures
Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.
Company paid Health insurance (employee only)
Competitive 401(k) with match
Life and Dental benefits
Paid holidays and vacation
Profit Sharing
Closed on Sundays
Job Requirements
Great customer service skills
18 years of age or older
Valid driver's license, acceptable driving record and reliable transportation
Ability to pass a criminal background check
Stable work history
Collections experience (direct first party collections/skip tracing) preferred
Sales experience, preferred
Ability to be working on the phone for the majority of the day
Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
Customer Service Rep(08828) - 562 South Highway US 69 Suite 100
Customer Service Agent Job 44 miles from Durant
General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Melissa Grocery - Customer Service Rep - Part-Time
Customer Service Agent Job 50 miles from Durant
Job Description H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for:
- a high school diploma
- communication and interpersonal skills
- ability to work in a fast-paced environment
What is the work?
Stocking:
- Stocks and rotates items as needed
- Assists with inventory control; loads, unloads, and moves product
- Organizes, cleans, and prepares back area for the night crew and incoming trucks
- Organizes merchandise on pallets to make the department presentable to the public
- Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
- Maintains standards in shrink, safety, inventory control, and sanitation
- Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
- Builds, stocks, maintains, and takes down store displays
- Performs the duties of Customer Service Assistant as needed
Customer Service:
- Provides superior customer service
- Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
Sales:
- Merchandises product effectively
- Uses suggestive selling techniques to meet customer needs and build department sales
Food Safety / Sanitation:
- Cleans and sanitizes sales floor, display cases, prep areas, and equipment
- Properly handles and maintains the operation of all equipment
- Complies with departmental SOPs and store operating procedures
Additional Department-Specific Responsibilities / Pre-requisites:
- Beauty:
Knowledge of beauty and cosmetic aids
- Drugstore / General Merchandise:
Prepares tags and signs as needed
- Grocery:
Organizes, cleans, and prepares back area for the night crew and incoming trucks
Prepares tags and signs as needed
- Texas Backyard:
Passion for outdoors
Ability to complete Green Thumb training (H-E-B internal training)
- Entertainment:
Knowledge in the audio / video field
Knowledge of specialty products, movies, music, electronics, and video games
What is your background?
- Minimum age 18 (mandatory)
- High school diploma (or equivalent)
- Completion of Company Orientation and Safety Training (upon hire)
Do you have what it takes to be a fit as an H-E-B Customer Service Representative?
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing skills
- Planning and organizing skills
Can you...
- Function in a fast-paced, retail environment, in detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Perform the following, based on your Department
Beauty:
- Constantly* reach at waist, grasp
- Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
- Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms
- Occasionally be exposed to cold, loud noise, and wet conditions
- Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs**
Drugstore / General Merchandise:
- Constantly* reach at waist, pivot, grasp
- Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists
- Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
- Occasionally be exposed to cold, loud noise, and wet conditions
- Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs**
Grocery:
- Constantly* reach at waist, pivot, grasp
- Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists
- Frequently be exposed to cold conditions
- Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
- Occasionally be exposed to loud noise, and wet conditions
- Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs**
Texas Backyard:
- Constantly* reach at waist, grasp
- Frequently stand, walk
- Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
- Occasionally be exposed to wet conditions and loud noise
- Frequently be exposed to ambient temperatures
- Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs**
Healthy Living:
- Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch
- Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion
- Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements
- Occasionally be exposed to cold, loud noise, and wet conditions
- Must be able to lift 50 lbs, and manage in excess of 50 lbs**
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
06-2019
Customer Service Representative
Customer Service Agent Job 29 miles from Durant
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Call Center Representative
Customer Service Agent Job 23 miles from Durant
JOB PURPOSE: Call Center Representatives are responsible for assisting patients with handling and triaging phone calls, scheduling appointments, responding to questions, and documenting with the electronic health record (EHR). DUTIES AND RESPONSIBILITIES:
* Answers phone and schedules patient appointments providing accurate information to patients regarding a variety of programs and services.
* Pre-registers all patients and places reminder calls to patients to confirm appointments.
* Runs insurance eligibility for the following day and creates billing notes for outstanding documents.
* Be empathetic and sensitive to unique needs of each customer. Provide explanations that are appropriate to the customers level of understanding and knowledge.
* Gives full attention to the customer. Demonstrates promptness and shows initiative in responding to customers.
* Routes call to appropriate department for continued assistance as necessary.
* Manages information entry into the electronic health record such as faxes, previous medical records, radiology results, and assists with communication with other medical facilities through the electronic health record.
* Enforces patient privacy and confidentiality guidelines with all clients.
* Assists with other administrative projects and tasks as needed.
* Participates in designated activities and projects for PCMH as assigned by the Medical Director.
* All other duties as assigned.
QUALIFICATIONS:
* High school diploma or general education degree (GED).
* Related experience and/or training in medical office, hospital, clinic, etc.
* Administrative and customer service experience in busy customer service-related environment.
* Ability to read and interpret documents such as insurance explanations and procedure manuals.
* Ability to write routine reports and correspondence.
* Ability to speak effectively before groups of customers or employees of organization.
* Knowledge of Microsoft Word Processing software; knowledge of or ability to pick up Electronic Health Records software
Customer Service
Customer Service Agent Job 45 miles from Durant
Loyal Loans is a regional finance company looking for positive, energetic, team players to join our company. The duties of the job include--customer service, collections, and loan underwriting. Candidates must be able to pay attention to detail and have the drive to succeed in all aspects of the business. Our company offers excellent pay with great bonus opportunities.
Requirements
Basic math skills
Customer service
Ability to multi-task
Willing attitude
Personal vehicle
Customer Service Rep(06454) - 1436 W University Blvd
Customer Service Agent Job In Durant, OK
Here at Domino's each store has its own personality. You'll love the buzz of friendly competition. There are two types of in-store roles available: Pizza Makers and Customer Service Representatives (CSR). As a Domino's Pizza Maker, you'll be responsible for making our great pizzas. As a CSR, you'll still help out with pizza making, but you'll be more focused on assisting customers.
* Making Domino's high quality pizzas
* Portion control and food preparation
* Hygiene and food safety
* Accurate data entry and up selling
* General cleaning duties along with keeping the guest area clean
* Taking orders over the phone and in person along with cash handling
* Handling customer concerns while being professional, polite and energetic
If you've got your eye on developing a rewarding Domino's Career, or you're just looking to earn some extra cash in your spare time, there's something for everyone in-store. From the first slice of pizza to the last customer your serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become the best.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Customer Service Agent Job 45 miles from Durant
Welcome to Fenton Motors Used, your home for used cars. With hundreds of used car options every day, we are bound to have something that will interest you. We have dealerships all across this country. If you live in Kansas, Missouri, Texas, or Oklahoma, then chances are we have a dealership that's just a short drive away. We are bound to have a friendly team in your area, and we can't wait to help you find a car, truck, or SUV that you will love.
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving customers issues.
Qualifications
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Additional Information
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
CSR Team Member Walmart
Customer Service Agent Job 45 miles from Durant
Job Details Ardmore, OKDescription
: CSR Team Member Walmart
Type/Expected Hours of Work
This is a full-time position. The days and hours of work are Sunday-Saturday, the main days of work being Monday-Friday. See the hours below!
Monday - Friday, 9:00 a.m. to 7:00 p.m
Saturdays from 9 a.m. to 4 p.m.
Sundays from 12:00 a.m. to 4.pm.
Summary/Objective
The team member responds to customer inquiries via telephone and face-to-face meetings. They shall receive and pay out money, as well as accurately keeps record of money and negotiable instruments involved in a financial institution's various transactions. They shall also meet the needs of customers by providing quality service.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A team member can complete one of the following tasks:
Maintain cash drawer with strict attention to bank balancing policy.
Accept cash and checks for deposits, cash checks, receive and verify loan payments, process withdrawals, and many other various monetary duties.
Perform specialized tasks such as preparing cashier's checks, gift cards, re-pin debit cards, and cross-sell banking products.
Adheres to all internal controls and established policies and procedures.
Assist customers with routine account-related requests such as: funds transfers, automatic funds transfers, stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings accounts transactions, inquiries about funds availability, and check verification requests by third parties.
Research and resolve customer problems, acting as the customer liaison between other bank departments and/or other financial institutions when necessary.
Facilitate the opening and closing of accounts as well as cross-selling bank products and services based on customer needs in accordance with the banks program standards.
Perform customer requested research, including printing statements and check copies.
Assist customers with debit card disputes, stop payments, ordering and replacing debit cards, and balancing checkbooks.
Contact customers to obtain necessary signatures on items with missing or irregular signatures.
Competencies
Customer/Client Focus.
Personal Effectiveness/Credibility
Problem Solving/Analysis.
Communication/Teamwork.
Initiative.
Stress Management/Composure.
Organizational Skills.
Technical Capacity.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands or arms. This position occasionally requires the lifting of up to 50 pounds.
Travel
Local travel to various worksites may be required.
Preferred Education and Experience
High school diploma or equivalent.
Customer service experience
Deposit bank experience
Additional Eligibility Qualifications
None required for this position.
AAP/EEO Statement
The bank believes that all persons are entitled to equal employment opportunity and does not discriminate against its Employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, genetic information or any other basis prohibited by federal, state or local law. Retaliation is strictly prohibited against employees who complain about perceived discrimination. If any employee feels that they have been discriminated against based on one of the qualifications listed above, please see your supervisor, human resources, or another member of management. Equal employment opportunity will be extended to all persons in all aspects of the Employer-Employee relationship, including but not limited to recruitment, hiring, training, education, compensation, promotion, transfer, discipline, layoff and termination, and benefits and assignments.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Customer Service Representative - Fort Cobb State Park
Customer Service Agent Job 11 miles from Durant
Job Posting Title Customer Service Representative - Fort Cobb State Park Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Fort Cobb State Park Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
January 01, 2099
Full/Part-Time
Part time
Job Type
Seasonal (Fixed Term) (Seasonal)
Compensation
$12/hour part-time/seasonal
Job Description
Basic Purpose
Positions in this job family are responsible for establishing contact with both internal and external customers. They provide the customer with the requested information or assistance concerning the services provided by the agency, institution, or unit, or direct this request to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment, including switchboards, communications consoles and telefax machines; issuing equipment, supplies, auto parts or other materials; processing applications for various licenses or permits; serving as a cashier in an institution, lodge, resort or other facility; and similar activities.
Typical Functions
* Responds to requests for informational materials; researches and fills requests for those requesting such materials and information; ensures an adequate inventory of materials concerning the service.
* Prepares notice of statements and sends copies to customers; reconciles discrepancies in billing and issues reminder notices.
* Maintains inventory or other records; purchases necessary materials; sets up displays; maintains cleanliness of work area; and sells merchandise.
* Receives customers or visitors; answers telephone calls; secures and provides requested information; provides services; or directs the request to those who can provide the customer with the information or services.
* Receives requests for information and services and provides such services using advanced technological equipment.
* Responds to requests concerning the interpretation of agency or program policies and procedures; develops policies and procedures for the operation of daily activities.
* Screens, examines and verifies documents for correctness, appropriateness, adequacy and conformity to establish requirements and follow up on requests or discrepancies.
Level Descriptor
This is the basic level of this job family where employees perform only the most routine tasks, and will be expected to gain in-depth knowledge of the program or services being offered.
Education and Experience
Education and Experience requirements at this level consist of one year of experience in sales, public contact work, handling and processing mail, or general office clerical work; or an equivalent combination of education and experience.
Knowledge, Skills, Abilities and Competencies
Knowledge, Skills, and Abilities required at this level include knowledge of methods and procedures concerning public contact; of telephone procedures; of spelling, punctuation and grammar; and of arithmetic. Skill is required to operate various office equipment including computers. Ability is required to work with customers; to gather data and facts; to keep records; and to communicate effectively, both orally and in writing.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
Customer Service Rep(09360) - 385 N henry Hynds Expressway
Customer Service Agent Job 42 miles from Durant
Job DescriptionThe following description applies to all hourly store Team Members. If you have any questions or wish to review more detailed information, please contact the store manager.
Operate all equipment.
Stock ingredients from delivery to storage, work area, and walk in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Orientation and training provided on the job.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Customer Service Agent Job 45 miles from Durant
Welcome to Fenton Motors Used, your home for used cars. With hundreds of used car options every day, we are bound to have something that will interest you. We have dealerships all across this country. If you live in Kansas, Missouri, Texas, or Oklahoma, then chances are we have a dealership that's just a short drive away. We are bound to have a friendly team in your area, and we can't wait to help you find a car, truck, or SUV that you will love.
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving customers issues.
Qualifications
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Additional Information
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
CSR Team Member Main Bank
Customer Service Agent Job 45 miles from Durant
Summary/Objective
The employee responds to customer inquiries via telephone and face-to-face meetings. They shall receive and pay out money, as well as accurately keeps record of money and negotiable instruments involved in a financial institution's various transactions. They shall also meet the needs of customers by providing quality service.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain cash drawer with strict attention to bank balancing policy.
Accept cash and checks for deposits, cash checks, receive and verify loan payments, process withdrawals, and many other various monetary duties.
Perform specialized tasks such as preparing cashier's checks, gift cards, re-pin debit cards, and cross-sell banking products.
Adheres to all internal controls and established policies and procedures.
Assist customers with routine account-related requests such as: funds transfers, automatic funds transfers, stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings accounts transactions, inquiries about funds availability, and check verification requests by third parties.
Research and resolve customer problems, acting as the customer liaison between other bank departments and/or other financial institutions when necessary.
Facilitate the opening and closing of accounts as well as cross-selling bank products and services based on customer needs in accordance with the banks program standards
Perform customer requested research, including printing statements and check copies.
Assist customers with debit card disputes, stop payments, ordering and replacing debit cards, and balancing checkbooks.
Contact customers to obtain necessary signatures on items with missing or irregular signatures
Competencies
Customer/Client Focus.
Personal Effectiveness/Credibility
Problem Solving/Analysis.
Communication/Teamwork.
Initiative.
Stress Management/Composure.
Organizational Skills.
Technical Capacity.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands or arms. This position occasionally requires the lifting of up to 50 pounds.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 6:00 p.m. and some Saturday's from 8 a.m. to 12 p.m.
Travel
Local travel to various worksites may be required.
Preferred Education and Experience
High school diploma or equivalent required.
Customer service experience
Deposit bank experience
Additional Eligibility Qualifications
None required for this position.
AAP/EEO Statement
The bank believes that all persons are entitled to equal employment opportunity and does not discriminate against its Employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, genetic information or any other basis prohibited by federal, state or local law. Retaliation is strictly prohibited against employees who complain about perceived discrimination. If any employee feels that they have been discriminated against based on one of the qualifications listed above, please see your supervisor, human resources, or another member of management. Equal employment opportunity will be extended to all persons in all aspects of the Employer-Employee relationship, including but not limited to recruitment, hiring, training, education, compensation, promotion, transfer, discipline, layoff and termination, and benefits and assignments.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.