Customer Service Agent Jobs in Bellingham, MA

Our client a fortune 500 company has an interesting On-site Contract to hire opportunity for you as an Entry-Level Customer Representative Duration: 6+ months with the right to hire Only GC or US Citizen (Direct Candidates ONLY & No Agencies Please!) Rate: $20-$25/hr. On conversion would be $50K 8:30- 5:00 are the hours Location: Rumford, Rhode Island (On-site 5 days a week) We are seeking a motivated and detail-oriented Entry-Level Customer Representative to support our sales team. This role involves handling phone calls, responding to emails, and addressing client needs in a timely and professional manner. The ideal candidate must be able to multitask effectively, maintain strong communication skills, and provide excellent customer service. Responsibilities: • Assist sales representatives by managing client inquiries and follow-ups. • Handle incoming calls and emails, providing accurate and timely responses. • Maintain customer records and update internal databases. • Coordinate with internal teams to ensure seamless service delivery. • Support order processing and resolve customer concerns as needed. Qualifications: • Strong communication and interpersonal skills. • Ability to multitask and prioritize tasks efficiently. • Detail-oriented with strong organizational skills. • Proficiency in Microsoft Office and CRM systems is a plus. This position offers opportunities for growth and advancement within the company. #LI-ND1

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Senior Customer Experience Colleague, you will prioritize the customer experience by selling to our customers in the moment to service their needs. You will drive enterprise wide cross-category selling across multiple selling platforms to deliver sales goals, achieve sales growth, and enhance the shopping experience by providing personalized service in all departments. This position exemplifies the Own Your Style service model and requires a can-do attitude that goes above and beyond with a personable and efficient approach when servicing the customer. What we can offer you Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. What you will do Provide an exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through virtual selling. Assist the customer and influence the sale by making the best product recommendations, focusing on size, fit, and style while leveraging product knowledge and digital resources (product descriptions, customer reviews, etc.). Engage and interact with customers during their in-store or online journey to acquire and grow client relationships by leveraging elevated outreach tools including My Client and company social media assets. Effectively develop and maintain relationships with peers and store leadership to problem solve and create the best possible outcome for the customer. Share customer feedback daily to create a better customer experience. Use Point of Sale (POS) systems, client acquisition systems, and other store technology, including, but not limited to computers, tablets, smart phones, work-associated apps, and social media. Partner with store team, vendors, and community partners to develop, advertise, and host virtual and in-store events to deliver incremental sales. Maintain selling floor presentation following company merchandise directives and ensure fitting rooms are customer-ready by promptly clearing merchandise and returning it to the appropriate area on the selling floor. Ensure receipt of new merchandise, unpack and set up new merchandise according to visual guidelines Reconfigure store fixtures to prepare new layout and visual presentation for upcoming theme. Perform store opening and closing procedures, including accessing alarm system and settling the registers Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Skills You Will Need Product knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices. Communication: Comfortable communicating with customers virtually, via phone, and in person. Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events. Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders. Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources. Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Collaboration: Partnership with the total team to drive sales and deliver the customer experience Who you are Flexible availability, including days, evenings, weekends and holidays. Ability to effectively communicate and present information to customers, peers, and all levels of management. Resourceful and able to adapt quickly to changing priorities. At least 2 years of selling or customer experience preferred. Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision. Lifting and moving items weighing up to 30 lbs. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macys JOBS.com.

About • Day-1 Medical, Dental, Vision Benefits for eligible colleagues • Competitive Pay • Paid Time Off • Flexible Holiday Time-Off & Flexible Scheduling • Instant access to earned wages with PayActiv • Enhanced benefits: pet, home & auto insurance & more • 401(k) plan options available • Bonus earning opportunities • Growth potential opportunities • Employee Discount at Bloomingdale's & Macy's Stores Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview The B-Helpful Professional is highly energetic and engaged, serving as a “go to” resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. The B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in store services. Essential Functions Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction Embrace and be proficient with technology • Participate in the merchandising and operational requirements of the role Competencies High School Diploma or equivalent required. No experience required. Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful and able to adapt quickly to changing priorities. Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Physical Requirements Position requires prolonged periods of standing/walking around store or department. May involve reaching, crouching, kneeling, stooping and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Frequently lift/move up to 25lbs. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdales JOBS.com.

Customer Service Representative We are seeking an energetic Customer Service Specialist to join the team one of our clients in the service industry, in the Greater Boston area. The best candidate for this role is friendly and welcoming, very organized, and a professional multi-tasker. If you are interested and would like to be considered for this opportunity, please submit a copy of your resume today! Responsibilities Respond to customer inquiries and requests via phone and email while representing the brand. Conduct product/service installations and provide training to clients. Follow client authentication procedures for all products and services. Act as a liaison between internal and external clients. Update policies and procedures related to existing products and services. Assist with special projects as needed. Qualifications High school diploma or equivalent; bachelor's degree preferred. 1+ years of experience in customer service or sales. Strong written and verbal communication skills. Proficient in Microsoft Office. Ability to thrive in a fast-paced environment and learn quickly. Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

About ConnectPay ConnectPay provides comprehensive payroll and HR solutions tailored for small and medium sized businesses. Focusing on simplifying payroll and ensuring compliance, ConnectPay offers services that include payroll processing, tax compliance, benefits administration, and workers' compensation. Our employees are our most valuable asset, and we are dedicated to fostering a collaborative and supportive environment that empowers every team member to contribute to our growth and success.

The Banking Call Center Representative is responsible for handling inbound and outbound customer calls, assisting clients with banking transactions, resolving inquiries, and providing information about products and services. This role requires excellent communication skills, attention to detail, and a commitment to delivering top-notch customer service. Key Responsibilities: ✅ Customer Support & Assistance Answer incoming customer calls promptly and professionally. Provide account information, process transactions, and assist with online banking issues. Address and resolve customer complaints, escalating complex cases as needed. Educate customers on banking products, services, and promotions. ✅ Technical Support & Problem Resolution Troubleshoot online banking, mobile app, and ATM-related issues. Guide customers through password resets and security measures. Qualifications & Skills: High school diploma or equivalent. Prior experience in customer service or call center environment preferred. Strong verbal and written communication skills. Ability to multitask and work in a fast-paced environment. Problem-solving skills and attention to detail. Ability to maintain professionalism and confidentiality. #43583

LaSalle Network has partnered with our client in their search for an Associate Service Center Agent. In this role, you will act as first point of contact for all associate HR related phone or self-ticketing inquiries while maintaining a high degree of confidentiality. This position will be hybrid in Quincy, MA. The Associate Service Center Agent records all interactions in the case management system, resolves, records resolution and closes case. You then forward all interactions requiring research or more in-depth analysis/response to subject matter experts. This role requires the use of all navigational tools provided to find answers and inform Supervisor of missing, inaccurate or confusing documentation. Join our client's team and work toward continuous improvement and skills building. Associate Service Center Agent Responsibilities: Respond to incoming phone calls or self-service tickets during scheduled times from employees, managers, terminated employees, family members and outside agencies or vendors Reference company policies and procedures and access systems to ensure accuracy of response and to offer all available information to assist with the highest level of customer service Recognize when escalation to a subject matter expert or to the Supervisor is necessary Record the details of each call or self-ticket. Maintain confidentiality of all information Perform HR transactions in the HR system, and other applications as appropriate, within scheduled timeframes and with a high degree of accuracy and strict adherence to written procedures Utilize the case management system, knowledge base and other tools to actively manage caseload in accordance with team production goals and established service level objectives Participate in ongoing training to improve expertise, customer service skills and productivity Processes routine insurance premiums Assist as needed with projects (processing mail, term folders, etc.) Associate Service Center Agent Requirements: High school diploma and 2+ years of experience working in an office environment Experience in delivery of customer service Basic computer knowledge Experience in HR and payroll processes and procedures a plus Experience in a customer service call center preferable Intermediate MS Office skills preferred Excellent listening and telephone skills Ability to ask relevant questions, clarify incomplete information and summarize key points Good data entry skills with a high attention to detail to provide accurate information Able to manage multiple priorities on an ongoing basis If you are interested in this opportunity and meet the qualifications, please apply today! Thank you, Kelci Benton Senior Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ******************************************************************************************************** LNVPJK

My client, an established and growing family-owned Insurance Firm in Boston, is seeking an experienced Customer Service Representative. The ideal candidate will have at least 1 year of experience as a CSR for Personal Lines Insurance clients and be able to commute to Boston, 5 days onsite (free onsite parking and public transportation accessible!). Position Highlights: Providing customer service support to Personal Lines clients Advising appropriate coverages, preparing quotes, and providing underwriting requirements Communicating effectively with clients to ensure full understanding of coverage options and policy limitations Reviewing monthly reports and ensuring policies are renewed on time Processing personal lines endorsements and ensuring policy changes are made accurately and on a timely basis Coordinating claims, working directly with clients and insurance carriers to ensure accurate resolution of claims Obtaining an in depth understanding of various insurance carriers' policies and processes and developing rapport with company underwriters Assisting with various projects and assignments as needed Qualifications: Minimum 1 year of CSR experience specifically in Personal Lines Insurance (Auto, Homeowners, Casualty, Jewelry, Marine, etc.) Outstanding written and verbal communication skills and strong attention to detail Ability to work independently with minimal direction as well as collaboratively Strong computer skills and proficiency with software systems including Microsoft Office, Special Agent, and Singlepoint Rating Software Ability to build relationships and emphasize clients' needs Bilingual (English/Spanish) preferred but not required What's in it for you: Competitive compensation and benefits Retirement plan with company contribution Supportive leadership Training, development, and growth opportunities **Full Job Description to be shared prior to an interview with my client **To be considered, please apply or email along with a copy of your resume to creid@monumentstaffing.net

Customer Service Representative - Contract - Warwick, RI - $20/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Customer Service Representative in Warwick, RI. Responsibilities Communicate with customers via telephone using strong communication skills. Active listening, and empathy. Drive solutions that best meet the customer's needs. Analyze and resolve complex customer issues such as requests regarding various product aspects, policy provisions, claim status, basic procedures, etc. Ensure each customer experience is exceptional by leveraging effective listening skills, attention to detail, strong intellectual curiosity, and an honest desire to make a difference. Efficiently process transactions and refer requests for other policy modifications to appropriate areas. Track responses to ensure completion. Support special product and/or service campaigns as needed, or as requested by the customer. Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer's inquiry. Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills. Skills & Requirements Willing to go onsite for training Able to commute to the Warwick, RI office after training for monthly events, meetings, and trainings 2+ years of experience in Customer Service. Prior Call Center experience is highly preferred. High School diploma, GED, some college experience, trade, or professional certification. A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions. A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment. Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************. Drug testing may be required; please contact a recruiter for more information.

Are you passionate about investments and client service? Our client, managing over $9 billion in client assets, is seeking a Client Services Representative to join their dynamic team. In this role, you'll collaborate with portfolio managers to deliver exceptional service, craft tailored client presentations, support trading activities, and contribute to wealth strategies for generations of families. Every day is different, offering opportunities to solve complex problems and make a real impact. What You'll Need: Bachelor's degree with 2-5 years in investments or financial services Strong analytical, organizational, and communication skills Proficiency in Microsoft Excel & PowerPoint Interest in financial planning, investments, and client engagement We offer a collaborative environment where your ideas matter. Ready to elevate your career? Apply now and help shape the future of wealth management. Email: **************************** Tags: Client Services Representative, Analyst, Portfolio manager, investments, wealth management, finance, financial services

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Link to Career website: Career Website British Airways As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Customer Experience Agent Are you passionate about delivering world-class customer service? Do you thrive in a dynamic, fast-paced environment? British Airways is seeking outstanding individuals to join our team as Customer Experience Agents at our Worldwide Airports across the United States, Canada, South America, Bermuda & Mexico! As the face of British Airways, you'll play a crucial role in crafting unforgettable experiences for our passengers, ensuring their journey with us is smooth, enjoyable, and truly reflective of our dedication to perfection. What You'll Do Greet and offer personalised service to all British Airways and codeshare customers, ensuring a welcoming and seamless experience throughout their airport journey. Assist passengers with check-in, boarding, connecting and arrival processes. Address customer queries and concerns efficiently, always aspiring to go above and beyond to provide outstanding service. Where required, basic ticketing, documentation and baggage handling with the occasional lifting of bags up to 70 lbs. Operation of the loading bridges and driving of company vehicles assigned to Customer Services is required for anyone holding a valid driver's license Support our premium customers with tailored, high-end service both at check-in and our award winning business and first class lounges Facilitate safe, secure, and punctual departures Collaborate with team members to ensure seamless operations and customer satisfaction Adapt quickly to changing situations, always maintaining a positive and proactive demeanour What You'll Bring to British Airways A passion for hospitality and an enthusiasm for creating exceptional customer experiences Strong communication skills and the ability to engage confidently with a diverse range of customers Maintain composure and adaptability, even in difficult or fast-paced situations. Flexibility to work shifts covering 24/7 operations, Pride in your personal appearance and a dedication to upholding British Airways' high standards Comfortable using various computer systems and applications A proactive approach to problem-solving and decision-making Able to work optimally both independently and as part of a team Your Experience Experience in a hospitality or customer service role is desirable Proficiency in spoken and written English (additional languages are a bonus!) Aged 18 or over at the time of application, with the unrestricted right to live and work in the specific country of employment. (USA/CANADA/BRAZIL/ARGENTINA/ BERMUDA/MEXICO) Must be able to obtain Security clearance, which includes cleared drug screen, criminal history and/or fingerprinting British Airways supports a drug and alcohol-free work environment Safety is paramount in the aviation industry. British Airways is committed to protect the health and safety of its employees and the traveling public by ensuring that colleagues on duty are drug and alcohol free. Therefore, reporting for work or working while impaired by, or under the influence of alcohol, controlled substances, or any other drug (including inhalants) or possession on the work site of these substances or any other lawful drug (including inhalants), by any employee is expressly prohibited. Join us at British Airways, where your dedication to customer service will help us maintain our position as a leading global airline. Together, we'll create moments that matter for our customers and build lasting connections around the world! Ready to elevate your career? Apply now and become an integral part of the British Airways team!

Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center. The person in this role will represent our clients in a professional and courteous manner and provide support and service to our patients via telephone, fax and mail. Duties and Responsibilities Answer a high volume of calls from patients and give a high level of customer service while maintaining a satisfactory response rate according to company standards. Retrieve voice messages from mail box and return patient calls within 24 hours. Research inquiry if needed. Respond to patient requests by telephone, fax or email; review request, provide information requested or determine who can best provide appropriate information and route the request to the proper person Provide patient with their claim balance as requested. Update patient's insurance information in the system and then re-bill to the new insurance carrier. If requested update patient's address in the system. Perform daily mailings of letters to patients and HCFA claim forms Qualifications To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities perform the duties. Education (degrees, certificates, licenses, etc.) High School Diploma or equivalent combination of education and experience. Computer Skills Prior MS Office experience, including proficiency with Excel and Word, data entry, demonstrated ability to use the appropriate data collection software, and internet software experience required. Experience One to two years related call center experience preferred; customer service experience required. Specific Job Knowledge, Skill and Ability Ability to simultaneously converse over the phone, problem solve, and enter data in the client software database Must possess a pleasant telephone voice/manner Ability to add, to subtract, multiply and divide in all units of measure Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals Ability to write routine reports and correspondence Ability to communicate effectively with customers or fellow employees Ability to apply common sense understanding to carry out instructions Ability to deal with problems involving several concrete variables in standardized situations Specific vision abilities required by this job include close vision Ability to sit for prolonged periods of time, use hands, talk, hear and occasionally walk and reach with hands or arms Bilingual in English and Spanish required About LogixHealth: At LogixHealth we provide expert coding and billing services that allow physicians to focus on providing great clinical care. LogixHealth was founded in the 1990s by physicians to service their own practices and has grown to become the nation's leading provider of unsurpassed software-enabled revenue cycle management services, offering a complete range of solutions, including coding and claims management and the latest business intelligence reporting dashboards for clients in 40 states. Since our first day, we have had a clear vision of a better healthcare system and have continually evolved to get there. In addition to providing expert revenue cycle services, we utilize proprietary software to provide valuable financial, clinical, and other data insights that directly improve the quality and efficiency of patient care. At LogixHealth, we're committed to Making intelligence matter through our pillars of Physician-Inspired Knowledge, Unrivaled Technology and Impeccable Service. To learn more about us, visit our website *****************************

We are seeking an experienced Customer Support Specialist to join our dynamic team. The ideal candidate will have a strong background in customer service, problem-solving, and logistics coordination, preferably within the auto transportation industry. This role requires excellent communication skills, attention to detail, and the ability to manage multiple customer inquiries efficiently. Key Responsibilities Serve as the primary point of contact for customers, providing timely and professional support via phone, email, and live chat. Assist customers with booking, tracking, and resolving issues related to their vehicle shipments. Communicate with customers and collaborate with internal teams to ensure smooth transportation and deliveries. Resolve customer concerns with a proactive and solution-oriented approach. Maintain accurate records of customer interactions and transactions in the HubSpot, FreshWorks, Ring Central and CargoTel systems. Educate customers on service options and policies. Reduce escalations and work collaboratively with other departments to resolve complex cases. Qualifications & Skills 3+ years of experience in a customer support or logistics role, preferably in automobile transportation. Strong problem-solving skills and the ability to handle high-pressure situations. Excellent verbal and written communication skills. Proficiency in TMS, CRM software, customer support platforms, and Microsoft Office Suite. Ability to multitask, prioritize, and manage time effectively. Knowledge of auto transportation logistics and industry regulations is a plus. High attention to detail and organizational skills. A customer-first mindset with a focus on delivering an outstanding experience. Company Preowned Auto Logistics is a privately owned and operated national automotive carrier and broker located in Peabody, MA. They have been providing fast, safe, and reliable auto transportation with superior customer service for over 20 years. Their expertise in automotive transportation includes Seasonal Residents, Recreational Vehicles, Dealerships, Overseas/International shipments, as well as Private Party Shipping. Benefits Competitive Pay Paid time off Supplemental Health Insurance Positive Collaborative Work Environment Company outings Food truck Friday #customersupport #customerrelations #accountmanager

For over 170 years, our company has been a respected leader in the insurance industry, delivering innovative solutions and exceptional service to businesses and individuals across the nation. Recognized for our strong financial performance, inclusive workplace culture, and unwavering commitment to customer satisfaction, we continue to set the standard for excellence. Here's what you'll be doing: Handles customer and agent inquiries, processes policy changes, explains coverage, resolves billing issues, and may underwrite small business policies for a multi-state commercial insurance portfolio. Responds to customer and agent inquiries via phone, email, and fax, providing policy information, coverage explanations, and resolving billing issues. Processes policy changes, issues Certificates of Insurance, and underwrites small business policies within authority limits. Conducts outbound calls to retain customers, upsell coverage options, and identify cross-sell opportunities. Here's what you'll have: Previous experience in customer service, call centers, data entry, or insurance preferred; strong professional telephone etiquette required. Ability to work in a fast-paced, dynamic environment with proficiency in using computers and standard office equipment. Here's what you'll get: Above market rate of $21.00 per hour Hybrid schedule Great Benefits Friendly coworkers Supportive management invested in your success

The Client Service Rep is an entry level position responsible for servicing and maintaining oversight of their assigned client relationships. The individual focuses on the Fund Accounting, Administration and Custody disciplines and the applicable product offering for assigned client relationships. The CSR will assist more senior team members with oversight of operational production, client accounts, client conversions, reporting and analyses to ensure high client satisfaction. Key Responsibilities: Work effectively with to support client requests, deliverables and issue resolution Effectively monitor and respond to client inquiries Assist in activities that support the measurement of Client Service Standards across the various products our client provides to our clients Provide filtering and escalation for client requests Utilize relevant internal technology solutions to effectively manage and escalate client inquiries Provide a timely response and solution to internal inquiries, escalating to Sr. Client Service Rep. as necessary Develop an in-depth working knowledge in one of the core functions of service delivery - i.e. fund accounting or custody. Relevant knowledge of the core functions includes: Education, Experience & Qualifications: BA or Equivalent Strong written, verbal and presentation skills Aptitude for numbers, accuracy and organization Ability to work accurately and quickly under pressure Creative problem-solving skills including the ability to identify, recommend and implement solutions Ability to learn and adapt to new technologies and systems Language skills commensurate with office location and client relationships supported Ability to work in a collaborative environment that requires collaboration with multiple teams

ViaCord, a Client Company, provides newborn stem cell preservation services for expectant families. Newborn stem cells are a valuable source of non-controversial stem cells; the building blocks of our blood and immune systems. The value and benefits of stem cells found in umbilical cord blood are clear; cord blood collection saves lives today and medical researchers are exploring new uses for umbilical cord blood stem cells for tomorrow, including diabetes, heart disease, and stroke. Our Customer Service team is critical to the success of preserving the stem cells. They assist parents throughout the delivery process with any questions and also are responsible for ensuring the safe delivery of the stem cells to our laboratory facility. We are currently looking for enthusiastic people to join our growing team! This is a great opportunity for an individual to join an organization that provides growth opportunities for individuals looking to build a career in the biotech sector. Skills: Proven understanding of fundamental call center metrics and performance management techniques Must have strong interpersonal, customer service and phone skills Must be highly reliable and motivated to excel Ability to work with cross-functional departments; experience working with teams Ability to communicate effectively (both written & orally) Ability to handle multiple tasks with adherence to deadlines Superior planning, organizational, and time management skills to effectively allocate and manage resources Basic typing, computer skills and data entry experience preferred (proficiency with Microsoft Office and familiarity with Siebel database a plus) No client or employee complaints against Rep for inappropriate behavior or handling of a situation Provide customers, both internally and externally, with a high level of service with regards to all inquiries, orders and shipments Handle all inbound CS calls, perform outbound calls, and correspondence as needed to ensure customer satisfaction Build and maintain customer relationships Assist clients and medical staff throughout the delivery life cycle of ViaCord's service Must showcase ability to successfully resolve cross functional customer issues including order discrepancies, complaints, billing and shipping issues Assure quality, integrity and accuracy of client information (including review, processing, and database entry) Partner with CS Management to implement necessary call center changes as result of customer feedback Ensure timely completion of non-phone tasks by agents such as board-check, filing, fax checking, and email claims Handle escalated customer issues as needed. All applicable follow-up must be conducted within a timely manner Bilingual Spanish - Not required, but a really nice to have. Participate in Customer Service On-Call Program Notice - On-Call Program will not be required for contingent labor, however if the worker were to covert to FTE, then they will be required to participate. Education: Bachelor's degree and 0-2 years experience in customer service and/or contact center (consumer market) OR Associate degree and 2 years experience in customer service and/or contact center (consumer market) OR High school degree and 4 years experience in customer service and/or contact center (consumer market) Skills: Required CHANGE CONTROL CUSTOMER SERVICE TIME MANAGEMENT PHONE SKILLS ARTICULATE Additional BILLING DATABASE SHIPPING ROLLOUT CUSTOMER SERVICE TEAM RETAIL SALES SIEBEL OUTBOUND CALLS TYPING CALL CENTER METRICS BI-LINGUAL MICROSOFT OFFICE CUSTOMER SERVICE MANAGEMENT LABORATORY DATA ENTRY LIFE CYCLE QUEUE MANAGEMENT FILING CORRESPONDENCE COLLECTION MULTI LINE PHONE CUSTOMER SERVICE ORIENTED * Job details *

As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently looking for motivated and self-driven individuals to join our team across the organization. We are currently searching for a Customer Service Agent in our Norwood, Massachusetts location. The ideal candidate will have experience with Personal lines of Insurance and a MA Property and Casualty license is encouraged to perform this role. The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries. We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more. Experience within the Personal Lines insurance industry is a plus, and a Massachusetts Property & Casualty insurance license is strongly encouraged to perform this position. We offer training and support to obtain your license. Customer Service and Sales skills are a must. The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.

SUMMARY:This position requires direct contact with customers at the ticket counter. Excellent customer service skills and a positive attitude are required. PRIMARY RESPONSIBILITIES:• Check in passengers and baggage using Cape Air's reservation system• Make passenger reservations and rebook flights• Make boarding announcements• Provide extra assistance to passengers with special needs• Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station• Share information with pilots/ramp/operations using radio communications• Organize ticket and cash reports• Handle delayed or missing baggage and process claims• Assure compliance with FAA and airport security procedures• Additional duties as assigned QUALIFICATIONS:• Airline work experience preferred• Airline reservation system experience preferred• Must be at least 18 years old• Must hold a high school diploma or equivalent• Must have valid US drivers license • Must be able to lift up to 70 lbs.• Basic computer skills required• Excellent communication and excellent customer service skills required• Ability to interact effectively with others• Ability to work independently and adapt to changing work priorities• Ability to communicate effectively, orally and in writing• Flexibility of schedule is a must• This position will often require working nights, weekends and holidays• Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit