Customer Service Advocate Jobs in Carthage, MO

- 123 Jobs
All
Customer Service Advocate
Customer Service Representative
Service Associate
Customer Services Coordinator
Customer Support Specialist
  • Surgical Services Associate (Non-Exempt)

    Mercy Health 4.4company rating

    Customer Service Advocate Job 12 miles from Carthage

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.” Overview: Under the direction of the perioperative leader, assists in the individualized care of the patient to achieve the patient's highest level of wellness. Works cooperatively with others as part of a team; recognizes the importance of group goals. Performs designated clinical procedures and non-clinical support tasks essential to providing care to the patient. Qualifications: Required Education:High school diploma or equivalent required.Preferred Education:Experience:None required.Licensure:None required.Certifications:BLS required or may obtain within 90 days of hire. Certified Nursing Assistant (CNA) may be required per location of employment.Other: Minimum Physical RequirementsPosition requires individuals to push, pull, and/or lift 50 pounds on a regular basis Position requires prolonged standing and walking each shift Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties Safety/Risk Management: Follows Mercy policy and procedures related to safety, confidentiality, and patient rights/regulations. Demonstrates knowledge of and practices sound infection prevention techniques.Assesses safety needs and provides for a safe environment: ex: Fall Precautions; Restraint Management; Patient Identification; Unit/Departmental Specific Policies; Safe Patient Handling Participates in Quality Improvement activities that ensure and enhance quality of patient care. Technology: Utilizes unit specific technology to perform daily tasks and maintain appropriate communications (ex: computer, pagers, zone phones, Rover, etc.). We Offer Great Benefits: Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period! We're bringing to life a healing ministry through compassionate care. At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all. What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply. EEO/AA/Minorities/Females/Disabled/Veterans
    $28k-32k yearly est. 4d ago
  • Surgical Services Associate (Non-Exempt)

    Mercy 4.5company rating

    Customer Service Advocate Job 12 miles from Carthage

    We’re a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.” Overview: Under the direction of the perioperative leader, assists in the individualized care of the patient to achieve the patient’s highest level of wellness. Works cooperatively with others as part of a team; recognizes the importance of group goals. Performs designated clinical procedures and non-clinical support tasks essential to providing care to the patient. Qualifications: Required Education:High school diploma or equivalent required.Preferred Education:Experience:None required.Licensure:None required.Certifications:BLS required or may obtain within 90 days of hire. Certified Nursing Assistant (CNA) may be required per location of employment.Other: Minimum Physical RequirementsPosition requires individuals to push, pull, and/or lift 50 pounds on a regular basis Position requires prolonged standing and walking each shift Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties Safety/Risk Management: Follows Mercy policy and procedures related to safety, confidentiality, and patient rights/regulations. Demonstrates knowledge of and practices sound infection prevention techniques.Assesses safety needs and provides for a safe environment: ex: Fall Precautions; Restraint Management; Patient Identification; Unit/Departmental Specific Policies; Safe Patient Handling Participates in Quality Improvement activities that ensure and enhance quality of patient care. Technology: Utilizes unit specific technology to perform daily tasks and maintain appropriate communications (ex: computer, pagers, zone phones, Rover, etc.). We Offer Great Benefits: Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period! We’re bringing to life a healing ministry through compassionate care. At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all. What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply. EEO/AA/Minorities/Females/Disabled/Veterans
    $26k-31k yearly est. 31d ago
  • Customer Service Rep(09630) - 716 S Broadway

    Domino's Franchise

    Customer Service Advocate Job 28 miles from Carthage

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional InformationAdditional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 10d ago
  • Customer Service Teammate

    Go Car Wash

    Customer Service Advocate Job In Carthage, MO

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15-17 hourly 60d+ ago
  • Customer Service - Account Information Rep

    City of Independence, Missouri 3.6company rating

    Customer Service Advocate Job 44 miles from Carthage

    Serves as a member of a quality-minded customer service team in the utilities division. Position performs responsible, varied, and complex customer service/clerical work of a difficult nature in customer billing, collections, and cashiering. Processes customer payments including City utilities, Spire payments, bus passes, and petty cash payments. Assists the general public, contractors, and other City Departments over the phone, at the facility, and in the drive thru. Responds to requests and takes appropriate action. Receives customer complaints and inquiries regarding delinquent accounts and initiates correction of any error and advises customers of the disposition of the complaint or inquiry. Maintains complete billing or collections records and related ledgers and computer printouts. Handles and balances all cash receipts received by the Department and maintains operating procedures for the Department's cash safe and night depository box. Opens and enters mail into a processing system. Minimum Qualifications: High school diploma or equivalent required; and two years' experience in customer service call center with cashiering, billing, and collections responsibilities; or any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Four years of responsible experience in accounting, business and customer relations work is preferred. Must complete required NIMS level training within first six months of hire. Skills and Abilities: Proficient computer skills with familiarity in Windows PC applications. Ability to learn new and complex billing and customer management and information systems. General office and machine operating skills; Ability to communicate effectively with public and co-workers both orally and in writing. Ability to deal effectively and courteously with difficult customers and co-workers while maintaining a positive attitude. Ability to maintain composure in a fast-paced work environment and/or stressful situations. Ability to perform advanced mathematical calculations. Strong organizational skills with attention to detail and accuracy; and basic accounting principles. Typing proficiency of 35 WPM and 10 key proficiency of 5,000 keystrokes per hour preferred . Physical Demands: Must be able to sit for extended period while working at a computer. Must be able to stoop, bend and reach to files and shelves. Position requires keyboarding and wearing a headset. Visual ability sufficient to read and write reports, correspondence, etc. Hearing ability sufficient to understand radio transmissions, conversations with other individuals, both in person and over a telephone. Prolonged periods of possible stressful activity requiring the handling of multiple tasks simultaneously. While performing the essential functions of this job the employee is occasionally required to lift and/or move up to 25 lbs. Typical Working Conditions: Work is performed in an office environment with heavy customer traffic. May work shifts as scheduled, normally 8:00 a. m. to 5:00 p. m. , Monday through Friday. Drug Testing Background check In addition to the application, testing and/or examinations may be required for further consideration. IBEW Maintenance & Clerical Bargaining Unit position. . Position Open Until Filled. EQUAL OPPORTUNITY EMPLOYER - BILINGUAL SKILLS PREFERRED Learn More
    $27k-34k yearly est. 1d ago
  • Customer Support Specialist -Entry Level

    Kansas City Standard

    Customer Service Advocate Job 44 miles from Carthage

    The Standard is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Support Specialist. Responsibilities: Interact with current and prospective business customers in a professional and friendly manner, addressing inquiries, providing information about our client's products/services, and offering assistance to ensure their needs are met. Facilitate sales presentations to customers with the goal of enrolling them in our clients' available services. Troubleshoot and resolve customer issues, concerns, or challenges promptly, escalating complex problems to appropriate team members when necessary. Develop a deep understanding of our products and services to effectively communicate their features and benefits to clients, aiding in upselling and cross-selling opportunities. Maintain accurate and detailed records of client interactions, inquiries, feedback, and resolutions in our CRM system. Collaborate with the sales team to identify opportunities for upselling and cross-selling based on client interactions and needs. Qualifications and Skills: Previous experience in customer support, client management, or a related field is preferred. Exceptional interpersonal and communication skills, both written and verbal. Strong problem-solving abilities with a customer-centric approach. Proficiency in using CRM software and other relevant tools. Detail-oriented with excellent organizational skills. Ability to work collaboratively in a fast-paced, team-oriented environment. Empathetic and patient demeanor when dealing with client inquiries and concerns. Education: High school diploma or equivalent; Bachelor's degree preferred. #Li-Onsite Learn More
    $30k-43k yearly est. 12d ago
  • Bilingual Spanish Call Center Customer Service Representative

    Conduent 4.0company rating

    Customer Service Advocate Job 44 miles from Carthage

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Remote - Bilingual Spanish Call Center Customer Service Representative ** **$17. 00/ Hourly** **Paid Training** **Equipment Provided** **Full-time with Full Benefits** Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks **Shifts:** Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday. **Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best! **Working for you** Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. + $17. 00 per hour pay rate (bi-weekly pay) + Paid Training with Equipment provided. + Full-time schedule (40 hrs. a week) + Career Growth Opportunities + PerkSpot- Employee discount program + Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. **About the Role** + Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. + Accurately document enrollment requests, status changes, complaints, and grievances + Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. + Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies. + Provide clear, complete, accurate, and objective information based on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers. + Ability to problem solve through analysis and ongoing feedback. + Achieve results through knowledge, empathy, and commitment. + Ability to work with people of diverse backgrounds. + High School diploma or GED + Background and drug screening required. **States that are Not Applicable for this position:** + AK, CA, HI, MA, IL, MT, NY + Metro Areas: MN- Minneapolis, IL, NY - NYC + OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met + Puerto Rico Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The pay for this role is $17. 00 per hour. ** ** \#Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (****************** conduent. com/content/usa/en/file/conduent-applicant-adaaa-referral-form. pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent. com . You may also click here to access Conduent's ADAAA Accommodation Policy (***************** conduent. com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol. pdf) . _At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. _ Learn More
    $26k-31k yearly est. 1d ago
  • Customer Service Representative | Part-Time | Centene Community Ice Center

    AEG 4.6company rating

    Customer Service Advocate Job 44 miles from Carthage

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview Customer Service Representative is responsible for the Front Information Desk. This is where the Customer Service Representative can be most effective to greet our guests, answer questions, check in vendors, accept and log deliveries, answer incoming telephone calls, maintain lost and found items, accept payment(s) for programs, events and point-of-sale purchases and confirm or adjust (as needed) locker room assignments. The Customer Service Representative also performs a variety of other support for the administration office, staff and the facility in general. This role will pay an hourly wage of $15. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Provides information about the Centene Community Ice Center/St Louis Music Park programming, events, and concerts to walk up customers and callers. Responds to inquiries regarding services, facilities, programs and events. Deals directly with the public in person and over the phone giving out general information, answering questions, explaining procedures and gathering facts and pertinent information regarding problems and complaints. Operates computerized public information and reservation systems in an efficient and accurate manner. Responds to customer inquiries via telephone, in person and/or in writing as required. Performs a variety of office clerical support activities. Keeps supervisor and other appropriate staff informed of problems or other matters. Interpret and enforce ice arena rules for customers. Collect fees and record in software. Qualifications Must be 18 years of age, or older. Ability to work a flexible schedule based on events, including long hours, nights, weekends and holidays as needed. Excellent customer service. Ability to follow basic instruction and direction. Learn More
    $15 hourly 20d ago
  • Customer Service Representative - State Farm Agent Team Member

    Camron Erway-State Farm Agent

    Customer Service Advocate Job 44 miles from Carthage

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive. . . 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Learn More
    $27k-35k yearly est. 20d ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Brase-State Farm Agent

    Customer Service Advocate Job 44 miles from Carthage

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive. . . Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Ability to make presentations to potential customers Achieve mutually agreed upon marketing goals Ability to conduct interviews in the office and in customer's home or business Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Ability to execute a detailed business plan Ability to explain complex financial issues in understandable terms Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Position may require irregular working hours If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Learn More
    $27k-35k yearly est. 20d ago
  • Customer Service Representative

    Crete Professionals Alliance

    Customer Service Advocate Job 44 miles from Carthage

    Founded in 2023, Crete Professionals Alliance (Crete PA) delivers big four firepower to local American firms. Our rapid growth has made us a magnet for leading firms nationwide, eager to join our revolution in accounting. We empower small to mid-market firms with PE-backed capital, strategic technology partnerships, and innovative workforce solutions-including national recruiting and offshore support-while preserving a personal, local touch. With a presence in over half the US, 17 regional offices, 900 dedicated professionals, and offshore operations in Asia, we're the fastest-growing accounting firm in the nation and well on our way to the top 20. At Crete PA, our culture and relationships are the cornerstone of our success, and we're always looking for talented, ambitious people to join our team. Do you have what it takes to keep up? Our partner firm, Abacus! is hiring! Customer Service Representative Objective: As a customer service representative at Abacus, you play a crucial role as a frontline ambassador for our organization, responsible for delivering an exceptional level of service in every client interaction. Your primary responsibilities include engaging with clients through phone, in person meetings, and email communication to facilitate client onboarding, foster client retention and provide invaluable support to our accounting team members in their project endeavors. Essential Functions: Review customer accounts for changes to contract and selected service levels Sharing and clarifying complex financial information for customers Provide professional letters for third parties requesting detailed customer financial information Help current and prospective clients with their information needs Employ best practices for handling of inbound email inquiries and in/outbound telephone communication. Acquire and maintain company and technical knowledge needed to assure quality response to client inquiries. Master and employ client care as it relates to telephone engagement. Contribute to team process improvement efforts designed to deliver efficient and client-centric outcomes. Perform contact documentation and reporting tasks as listed in firm procedures Support accomplishment of personal and team goals. Work within and support the Process Driven Environment of the Customer Care Call Center. Collaborate with Transportation Tax and Accounting teams to produce quality outcomes for clients. Support other team members as needed. Gather information from clients and enter information into database Deliver information to clients in a clear, concise manner Answer phone and email communication in a positive and professional manner. Guide and assist walk-in clients with clarity and consideration Take ownership of tasks involved to fulfill client's expectation within our firm's policies and procedures. Set up and manage call center in the Salt Lake City, PRIME Hub. Competencies: Experience with handling customer complaints, fixing customer issues, or resolving complex situations Ability to share complex information with professionalism, consideration, and clarity Excellent written and oral communication skills Strong telephone skills, including voice quality, enunciation, grammar, listening Punctual and reliable work attendance The ability to succeed in a fast-paced goal, oriented environment Ability to work at a computer station for several hours Well organized with good time management and multi-tasking skills Works well in a team environment and ability to maintain positive relationships with work teams and customers/clients Excellent problem-solving and analytical skills Strong attention to detail Maintain confidentiality regarding clients Preferred experience using Microsoft Office applications and proficiency with office and call-center software, e. g. , web browsers, Word, Excel, PowerPoint, and CRM. Ability to work and think independently Must be able to develop working knowledge of in-house software packages. Pass a CJIS background check Supervisory Responsibility This position has no supervision responsibilities. Position Expectations & Work Environment This is a full-time non-exempt position. While performing the duties of this job, the employee works normal office hours. Some weeks over 40 hours will be required. This is an in-office position. Location & Travel Based in Springfield, MO. Required Education & Experience 1-2 years of inbound/outbound call center/customer support experience preferred Solid customer service skills and strong goal orientation Physical Demands The physical demands described are representative of those necessary for an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This does not list all the duties of the job. You may be asked to perform other assignments and duties. You will be evaluated in part based on your performance of the tasks listed in this job description. Abacus!, one of the fastest growing firms in the regional area, is wholly dedicated to helping our clients achieve their financial objectives while also allowing our employees to reach their greatest potential. Our team of Abacus Professionals provide a distinctive level of service in tax, audit, accounting, and business consulting. Our passion for our clients and employees is the driving force behind all our work and the reason we are recognized as an entrepreneurial leader. Your Abacus Experience: You'll find that things are distinctively different here at Abacus, and we're proud of it. We center on one key component: people. We foster an environment of growth, trust, and confidence and you'll see it in daily interactions, hear it regular conversations, and live it as part of our Abacus Culture. Our Award-Winning Firm: We're proud to be recognized by local, regional, and national organizations for our distinctive culture, great work environment, and our focus on ethics, quality and economic impact. Abacus' distinctions include: Inside Public Accounting's Top 300 Firm in the U. S. #280 - 2024 An Inside Public Accounting's Fastest Growing Firm in the U. S. - 2024 Accounting Today's No. 16 Fastest-Growing Firm in the U. S. - 2024 An Accounting Today's Top Regional Leader in the Midwest - 2023, 2024 Inside Public Accounting's Best of the Best Firms - 2023 A Biz 417's Best Place to Work - 2021, 2022, 2023, 2024 An Accounting Today's Top 100 Best Firms to Work For - 2009, 2010, 2020 2021 Better Business Bureau Torch Award Recipient - highlighting ethics and quality Finalist for Springfield Business Journal's Economic Impact Awards - 2021, 2023 For more information, please visit: AbacusPro. com We are excited to invite talented individuals to join our dynamic team! In addition to a rewarding career, we provide a robust benefits package, including: Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental) Company-Paid Life and Long-Term Disability Insurance Ancillary Benefits such as supplemental life insurance and short-term disability options Classic Safe Harbor 401(k) Plan with employer contributions Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions! Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Learn More
    $27k-35k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Timmerwilke-State Farm Agent

    Customer Service Advocate Job 44 miles from Carthage

    Benefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Scott Timmerwilke - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Learn More
    $27k-35k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bryant Chastain-State Farm Agent

    Customer Service Advocate Job 44 miles from Carthage

    About the Agent I am a second-generation State Farm Agent. I have been a member of the Bolivar community since 2011, and I am a member of the Chamber of Commerce. My office has been awarded several awards for our dedication to our customers' needs. A few are Ambassador Travel Qualifier, Circle Qualifier, Central Vice Presidents Council, Silver Scroll Agent, and Hall of Fame Agent. Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive. . . Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Learn More
    $27k-35k yearly est. 20d ago
  • Customer Service Representative - State Farm Agent Team Member

    Wes Kuhn-State Farm Agent

    Customer Service Advocate Job 44 miles from Carthage

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive. . . Simple IRA Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to multi-task Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Learn More
    $27k-35k yearly est. 1d ago
  • Customer Service Representative (Multi Branch Support)

    Security Finance 4.0company rating

    Customer Service Advocate Job 12 miles from Carthage

    Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Would you enjoy working in multiple locations in your area? Do you want multiple opportunities to advance you career? Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!
    $27k-35k yearly est. 15d ago
  • Customer Service Sales Representative

    Staffmyagency LLC

    Customer Service Advocate Job 44 miles from Carthage

    Mike Breeding - State Farm Agency located in Spingfield, MO has an immediate opening for a full-time Licensed Insurance Customer Service Sales Representative. We are seeking a qualified professional to join their winning team. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive. . . $30,000 salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Property & Casualty license (required prior to hire) Life and Health license (required prior to hire) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Learn More
    $30k yearly 20d ago
  • Customer Service Representative

    QCHI/Lendnation Open Career

    Customer Service Advocate Job 23 miles from Carthage

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! will work at Store 0129 located at 304 E 12th St Lamar, MO 64759. The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a strong work ethic, integrity, and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives: Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative
    $27k-35k yearly est. 26d ago
  • Customer Service Representative

    Global Industrial 4.5company rating

    Customer Service Advocate Job 47 miles from Carthage

    Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America. Key Responsibilities * • Address inbound customer questions and concerns arriving via phone and email * Own the entire interaction with that customer and provide total resolution for their needs * Work with other Global Industrial associates, product managers, and partners to gather information, resolve customer needs, and improve processes * Investigate and resolve customer inquiries related to their orders or shipments * Update systems and document all interactions with customers, associates, and partners * Provide order status, check inventory, schedule returns, file shipping claims, notate accounts, troubleshoot problems, handle complaints, and assist with billing inquiries Duties & Requirements: * Efficiently and professionally communicate with customers and assist them with their needs * Strong phone contact handling and active listening skills * Excellent written communication and comprehension * Skilled at consistently providing outstanding customer service and following through on responsibilities or promises made to customers * Independent decision-making skills with the ability to handle and resolve complex issues * Conversational, patient and confident demeanor with a positive attitude * Ability to stay composed and objective with an angry customer, and de-escalate issues as needed * Motivated to create and perpetuate a team environment in the workplace and among other associates * Demonstrated ability to complete projects and assignments accurately in a fast-paced environment * Ability to use Windows based systems, digital soft phones, and familiarity with CRM systems and practices Competencies and skills * • 2+ years previous customer service experience in a phone / email contact center * High school diploma or GED * Experience in a performance-based or metric-driven environment EEO/AA Statement Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nearest Major Market: Las Vegas
    $28k-34k yearly est. 48d ago
  • Customer Service Rep(01542) 1701 W 7th Street

    Domino's Franchise

    Customer Service Advocate Job 12 miles from Carthage

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional InformationAdditional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 10d ago
  • Customer Service Representative

    Security Finance 4.0company rating

    Customer Service Advocate Job 46 miles from Carthage

    Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your career? Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!
    $27k-35k yearly est. 60d+ ago

Learn More About Customer Service Advocate Jobs

How much does a Customer Service Advocate earn in Carthage, MO?

The average customer service advocate in Carthage, MO earns between $27,000 and $38,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average Customer Service Advocate Salary In Carthage, MO

$32,000
Job type you want
Full Time
Part Time
Internship
Temporary