Customer Service Advisor Jobs in Tallahassee, FL

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  • Customer Service Representative

    PFS-Professional Financial Services

    Customer Service Advisor Job In Tallahassee, FL

    Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person. If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative! Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states. You'll know you are a successful Customer Service Representative when you: Provide outstanding customer service and problem resolution Perform collection activities on delinquent accounts Assist with insurance verifications Perform Welcome Calls Act as back up to our Administrative Assistant to receive loan payments and fund loans Perform Skip Tracking and other locate activities You could be a great addition as Customer Service Representative if you have: Previous customer service and/or collections experience A valid state driver's license, with an acceptable driver's record Access to a reliable automobile for work use Keep in mind that we provide: An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your Company set goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more. Growth Potential- We believe in fostering our employees' talents and providing a pathway for their individual career story. TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities. Come Begin Your Story! Apply Today!
    $25k-33k yearly est. 16d ago
  • 68064961 - Health Services & Facilities Consultant

    The State of Florida 4.3company rating

    Customer Service Advisor Job In Tallahassee, FL

    Working Title: 68064961 - HEALTH SERVICES & FACILITIES CONSULTANT Pay Plan: Career Service 68064961 Salary: $1,794.92 Biweekly Posting Closing Date: 07/17/2025 Total Compensation Estimator Tool This position is situated in the Bureau of Central Services within the Division of Health Quality Assurance. The Bureau provides services and support to the facility licensure function of the Agency and is comprised of four units: the Background Screening Unit, the Financial Analysis Unit, the Central Intake Unit, and the Systems, Training, and Support Unit. These units are responsible for the receipt and distribution of all health care facility applications and processing of associated fees; the background screening of facility owners, administrators, personnel, and Medicaid providers, and other personnel working with Florida's vulnerable population; the financial analysis and financial data collection of health care facilities; and the systems management, data support and training within the Division of Health Quality Assurance. The Work You'll Do: Analyze all incoming background screening results and make determinations of eligibility based on Florida Statutes, review and analyze supplemental reports and documentation received to determine final screening outcomes. Sends appropriate notifications and follows up with additional information needed to input results into the data system, responds to email, mail, fax, and phone inquiries within established timeframes. Coordinates with the Florida Department of Law Enforcement, Federal Bureau of Investigations, and other state law enforcement agencies regarding screening results. Conducts, reviews, and processes FBI ldents, Resubmissions, Rejections, Renewal Screening Requests, and Unmatched work items received in the BGS data system. Communicates and interacts with other Agency personnel, providers, and individuals with background screening inquiries in a professional manner as necessary to complete required transactions. Performs other background screening duties and assists the Background Screening Unit as directed by management. This position will be hired at the minimum salary of $1,794.92 biweekly and is non-negotiable. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: • State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options; • Flexible Spending Accounts; • State of Florida retirement options, including employer contributions; • Generous annual and sick leave benefits; • 9 paid holidays a year and 1 Personal Holiday each year; • Career advancement opportunities; • Tuition waiver for courses offered by Florida's nationally ranked State University System; • Training and professional development opportunities; • And more! KNOWLEDGE, SKILLS, AND ABILITIES •Knowledge of state statutes and administrative rules which govern background screening •Knowledge of basic grammar, capitalization, and punctuation •Knowledge of criminal history terminology •Computer and application of various software. •Ability to understand and apply rules, regulations, policies, and procedures. •Ability to manage a high volume of multiple assignments and tasks, to include having them done in a timely manner. Ability to plan, organize, and coordinate work assignments. •Ability to compile, organize, and analyze data. •Ability to prepare reports, documents, and other written materials as needed. •Ability to train and communicate effectively in writing and verbally, including presentations. •Ability to answer a high volume of incoming calls. •Ability to de-escalate irate callers. •Ability to establish and maintain effective working relationships with consumers and other agency staff. MINIMUM QUALIFICATIONS REQUIREMENTS Two (2) years of office/professional experience maintaining confidential information. Two (2) years of experience with Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat Standard/ Professional. Preference will be given to candidates with knowledge of the Clearinghouse Screening Management System, experience in reading criminal histories, experience interpreting statutes, Call Center experience within the last three (3) years and/or bi-lingual. LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS N/A CONTACT: HOLLY JONES ************ BACKGROUND SCREENING It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
    $1.8k weekly 39d ago
  • Customer Service Advisor

    Radius Recycling

    Customer Service Advisor Job In Tallahassee, FL

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $26k-34k yearly est. 60d+ ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Customer Service Advisor Job In Tallahassee, FL

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information COME JOIN THE FUN AT WERNER HYUNDAI!!!!!!!!! EARNING POTENTIAL: $50,000 - $120,000+ / year * TOP DOG Service Advisors wanted! * * Six Figure earning potential for high performers! * Calling all "TOP DOG" service advisors! Join a team with a proven sales system Turn your results into a six-figure career! Top results deserve top pay - Werner Hyundai! Bring your results to a dealer that will reward them. Are you a top performer and consistently deliver the best numbers in your service department? Is your compensation package reflecting your "TOP DOG" status? Tired of your pay plan being changed? Tired of Management & systems that don't support you? Is your company letting you know how much they appreciate you? We understand what Top Performers need to thrive. We are looking for a few talented service advisors to join our team of All Stars. We have a fun and unique system that produces extraordinary results. Do you have the horsepower to join our amazing team? Ready to be both challenged and rewarded? Then apply today and bring your "TOP DOG" results to a dealership that will reward them. Top Dogs deserve great pay and great benefits, and Werner Hyundai believes in paying for results. Please send your resume for consideration to ***************************** Employment Position: Full Time Salary: $50,000.00 - $120,000.00 Yearly Salary is not negotiable. Zip Code: 32304
    $50k-120k yearly Easy Apply 48d ago
  • Part Time Customer Service Associate

    The Hertz Corporation 4.3company rating

    Customer Service Advisor Job In Tallahassee, FL

    As a **Part Time** **Customer Service Associate** , you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. **_This position includes a rewarding compensation and benefits package_** _:_ + $13.00/hr an hour as your base pay + Overtime hours are compensated at 1.5 times your hourly rate + Includes full range of medical, dental, vision, 401K benefits offerings + Uncapped monthly sales incentives + Potential for top sellers to make over $100K annually **Responsibilities** Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer's service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. Build brand loyalty. Utilize company approved sales and service techniques when determining customer wants and needs. Offer optional products to meet customer wants and needs. Prepare all rental and return documents accurately and completely. Qualify each customer using our company rental requirement guidelines. Provide customers assistance with directions, maps, local area information, appropriate service information, etc. Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. Ensure that the return date and time on the rental agreement is accurate. Review all charges at the time of vehicle return. Prepare the Rental Agreement Folder with all required information. Answer the phones to assist customers in a friendly, helpful and prompt manner. Assist customers by effectively resolving all customer service issues. Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. **Skills** Passion for customer service and attention to detail - Goes the extra mile Self-motivated to achieve and exceed targeted goals Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. Proficiency in English Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team + 100% customer focus, with proven experience within a customer facing environment **Additional Requirements** Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $24k-31k yearly est. 26d ago
  • Advisor, Indirect Procurement Sourcing - Enterprise Services

    Cardinal Health 4.4company rating

    Customer Service Advisor Job In Tallahassee, FL

    **Ideal candidate will be local to Central Ohio to be able to come into the office for moments that matter! Also open to remote candidates in Eastern and Central time zones!** Advisor, Strategic Sourcing - Indirect Procurement. This position primarily supports the Consulting and Professional Services categories, and select various indirect spend categories as needed. Support includes indirect sourcing activities necessary to support the business in the purchase of indirect goods and/or services within assigned categories or within other categories as needed. **_What Strategic Sourcing - Indirect contributes to Cardinal Health_** Global Sourcing is responsible for creating and managing diverse strategic supplier partnerships that drive enterprise value with innovation, best cost and competitive advantages that benefit customers, suppliers and patients. Develops and executes strategic plans by leveraging market intelligence, industry knowledge and cross-functional collaboration. Competitive advantage is created through supplier selection and management, contract negotiation, supply chain optimization and risk mitigation. Responsible for developing and executing strategy to source indirect goods and services to support our business stakeholders and programs. Perform analysis in order to select supplier and negotiate best value for Cardinal Health. Provide supplier relationship management and contract compliance management, including maximization of financial deliverables and risk mitigation. May work within various procurement systems to execute purchase orders and resolve technical issues as identified. **_Job Summary_** The Advisor, Strategic Sourcing is responsible for end to end sourcing for an indirect category(ies). This job develops relations with category business partners to understand and determine the sourcing needs of the business. The Advisor Strategic Sourcing executes the competitive bid, negotiation, contracting processes and/or technical continuous improvement for assigned commodities or services. This job leverages spend analytics and market intelligence to identify cost optimization opportunities in the sourcing of goods and services. **_Responsibilities_** + Category sourcing lead for the following indirect categories: Consulting & Professional Services, Aviation, Memberships, Office Supplies, and other categories as may be assigned. + Develop category strategy activities to support the goals and objectives of the organization. + Manages various aspects of overall supplier relationships with new and existing vendors. + Primary Souring business partner support for key stakeholders within assigned indirect categories to determine sourcing needs and to provide indirect sourcing support. + Manage Request for Proposal (RFP) events within assigned indirect categories to ensure competitive bidding and optimal supplier selection. + Lead negotiation related to contractual terms & conditions, financials, and various other activities directly with current and new vendors. + Collaborates cross functionally with various internal groups to drive and achieve project goals and milestones to a successful completion. + Apply corporate-wide policy guidelines to projects and advise stakeholders on appropriate paths forward considering policy requirements. + Maintains a working knowledge of existing contracts to navigate contract extensions and effective supplier relations. + Drive purchasing discipline and compliance with internal stakeholders. + Stays abreast of strategic projects to ensure timely execution of sourcing demands. **_Qualifications_** + 3+ years of direct or indirect procurement / purchasing experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Professional representation of the organization in the presence of external parties + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $79,700-$113,800 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 05/12/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-SR1 \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $79.7k-113.8k yearly 17d ago
  • Part Time Customer Service Associate

    Hertz Project Unit

    Customer Service Advisor Job In Tallahassee, FL

    As a Part Time Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. This position includes a rewarding compensation and benefits package: $13.00/hr an hour as your base pay Overtime hours are compensated at 1.5 times your hourly rate Includes full range of medical, dental, vision, 401K benefits offerings Uncapped monthly sales incentives Potential for top sellers to make over $100K annually Responsibilities Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer's service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. Build brand loyalty. Utilize company approved sales and service techniques when determining customer wants and needs. Offer optional products to meet customer wants and needs. Prepare all rental and return documents accurately and completely. Qualify each customer using our company rental requirement guidelines. Provide customers assistance with directions, maps, local area information, appropriate service information, etc. Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. Ensure that the return date and time on the rental agreement is accurate. Review all charges at the time of vehicle return. Prepare the Rental Agreement Folder with all required information. Answer the phones to assist customers in a friendly, helpful and prompt manner. Assist customers by effectively resolving all customer service issues. Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Skills Passion for customer service and attention to detail - Goes the extra mile Self-motivated to achieve and exceed targeted goals Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. Proficiency in English Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team 100% customer focus, with proven experience within a customer facing environment Additional Requirements Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time
    $23k-31k yearly est. 24d ago
  • Customer Service Associate

    Segrocers

    Customer Service Advisor Job In Tallahassee, FL

    Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date.
    $23k-31k yearly est. 27d ago
  • Customer Service Representative

    Copart 4.8company rating

    Customer Service Advisor Job In Tallahassee, FL

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
    $26k-30k yearly est. 7d ago
  • Healthcare Customer Service Representative Tallahassee

    Gainwelltechnologies

    Customer Service Advisor Job In Tallahassee, FL

    Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Healthcare Customer Service Representative at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission * Answers telephones and responds to basic customer questions and/or forwards to appropriate personnel and provides consultancy utilizing knowledge and expertise on insurance and healthcare. * Develops and implements general insurance and health care policies in accordance with state and federal laws and provides expertise to investigate and adjudicate claim characteristics that do not match policy provisions. * Responds to provider appeals and meets with providers to resolve problems/issues. Advises provider review councils, state officials and works with organized healthcare groups and associations on various medical issues related to insurance and healthcare programs. * Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Records calls, processes requests and updates account history with results of inquiry to include proper documentation. * Interfaces with team members, management, and customers in reference to customer service issues. Review and recommends modification to procedures and workflow as necessary to ensure efficient and effective processing of transactions. * Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow What we're looking for * 2 or more years of customer service experience in any industry * Knowledge of basic help desk software, computer software and Microsoft Office applications * Strong problem-solving skills to bring inquiries to effective resolution * Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally * Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries What you should expect in this role * Call Center Hours of Operation: 7:00 AM - 6:00 PM candidate must be able to work any assigned 8 hour shift between these hours. * Onsite * #LI-ONSITE #LI-LS2 The pay range for this position is $27,200 - $38,900 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
    $27.2k-38.9k yearly 13d ago
  • Customer Service Representative (10am-6:30pm EST)

    Vontier

    Customer Service Advisor Job In Tallahassee, FL

    Customer Service Representative **10:00 AM - 6:30 PM Shift** can be on a remote schedule/Hybrid preferred** Customer Service is the critical link to strong communications between the sales field and Matco Tools corporate offices. You will provide the infrastructure which supports our franchised distributors, District Managers, Regional Managers, and commercial customers by providing correct product information, pricing, and product availability. You will receive continuous training to facilitate your growth and development, options for career exploration, and enhanced customer service skills. **WHAT YOU WILL DO** - Assist our franchised distributor customers in automotive tool selection, toolbox selection, troubleshooting, price and availability, technical specifications, and ordering. - Handle all inbound calls from our internal and external sources. This includes, but is not limited to, giving price and availability, part numbers, application assistance, troubleshooting, and basic credits. - Provide technical support concerning information and specifications for products provided in our Matco Tools catalog and catalogs of our other suppliers. - Provide technical support concerning information and specifications for products provided in our Matco Tools catalog and catalogs of our other suppliers. - Input orders utilizing internal ordering software systems. - Engage closely with the Customer Service team to resolve open questions. - Work cross-functionally with subject matter experts to resolve open questions. - Other responsibilities as assigned. **QUALIFICATIONS:** - High school diploma or GED equivalent - Must be able to work 10:00 - 6:30 PM ET. - 1+ years of call center experience or equivalent experience in dealing with customers - On-the-job experience in working with general automotive mechanics a plus - ASE certification, automotive experience, tool experience, or related trade school degree a plus The base compensation for this position is at an hourly $17 per hour. **WHO IS** **MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . BENEFITS Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path and gym equipment onsite Food trucks on site during the summer Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 4 floating holidays + 8 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Hybrid work environment (2 days remote) Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . \#LI-KS1 \#LI-Remote "Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $17 hourly 54d ago
  • Customer Service Representative Job

    Talentcare

    Customer Service Advisor Job In Tallahassee, FL

    Why You'll Love This Job If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Tallahassee, FL, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Tallahassee, FL! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening! Job Duties and Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Qualifications High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion Type: Full Time (Hourly) Job ID: 123462
    $25k-33k yearly est. 60d+ ago
  • CUSTOMER SERVICE REP (Hybrid)

    Rentokil Initial

    Customer Service Advisor Job In Tallahassee, FL

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." * The ability to work IN PERSON as needed is required for consideration. Only candidates residing within an hour of Tallahassee, FL will be considered. Job Summary This position is responsible for inbound and outbound contacts via an omnichannel approach to solve customer needs and expand relationships. Provide a high-quality service experience that generates creative lead and direct selling opportunities. Answers predominately routine inquires, resolves problems that may require deviation from standard operating procedures, and promotes new products/services to expand customer relationships. Key Performance Indicators * First Call Resolution % * Customer Satisfaction rating * Sales Revenue ($ sold per call, CTV lead rate) * Quality Assurance scores * Average Handle Time * Utilization (Overall % of the time Colleagues are logged in and being productive) Principal Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following: * Handles customer calls/correspondence for service, scheduling, and billing inquiries turning great service into revenue generating contacts * Offers Home Inspection leads to all customers that qualify * Identify the needs of current and new customers and offer products to close sells and generate revenue and commissions * Cultivates and maintains on-going customer relationships * General knowledge of the organization, products, and/or services * Excellent verbal communication skills with ability to overcome objections and ability to de-escalate situations * Uses computerized system for identifying customer needs, tracking contacts, information gathering, and/or troubleshooting * Communicates with branch personnel to resolve service and scheduling issues * Initiates outbound customer service calls for various campaigns * Handles incoming calls from technicians to provide support. CANDIDATE SUMMARY Required Experience * 1-2 years of customer service experience preferred * 1-2 years of phone sales experience preferred * Ability to use a computer * Basic knowledge of Microsoft Word, Excel, and Windows * Ability to type 25 wpm preferred Required Leadership Traits and Characteristics * Good verbal, written, and interpersonal communication skills * Ability to overcome objections and problem solve * Ability to work in a fast-paced environment * Good problem-solving skills * Ability to work flexible schedule, including weekends and holidays * Must be dependable and consistently punctual for all scheduled shifts * A private home office/workspace suitable for working remotely during scheduled shift * Broadband internet (25Mbps download & 5Mbps upload speeds) with ability to hardwire via an Ethernet cable * Child / dependent care as necessary during the hours of scheduled shift Formal Education, Qualifications or Training * High school diploma or GED Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth * Multiple avenues to grow your career * Training and development programs available * Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness * Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more * Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Savings and Retirement * 401(k) retirement plan with company-matching contributions Work-Life Balance * Vacation days & sick days * Company-paid holidays & floating holidays * A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. Know Your Rights - Workplace Discrimination is Illegal Pay Transparency - Nondiscrimination Provision California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
    $25k-33k yearly est. 23d ago
  • Customer Service Representative

    Kedia Corporation

    Customer Service Advisor Job In Tallahassee, FL

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-33k yearly est. 26d ago
  • Customer Service Rep(05131) - 1528 West Tennessee St

    Domino's Franchise

    Customer Service Advisor Job In Tallahassee, FL

    Reliable transportation Extremely Punctual Positive Attitude High Energy Integrity and Honesty Open-minded and willing to learn Ambitious Hard working Flexibility Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 9d ago
  • 68064412 - HEALTH SERVICES & FACILITIES CONSULTANT

    State of Florida 4.3company rating

    Customer Service Advisor Job In Tallahassee, FL

    Working Title: 68064412 - HEALTH SERVICES & FACILITIES CONSULTANT Pay Plan: Career Service 68064412 Salary: $1,794.92 biweekly Total Compensation Estimator Tool The Agency for Health Care Administration is Florida's chief health policy and planning entity. The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives. Under the direction of Agency Secretary Jason Weida, the Agency is focused on advancing Governor DeSantis' vision for Florida's health care system to be the most cost-effective, transparent, and high-quality health care system in the nation. Current Agency initiatives include implementing Florida's groundbreaking Canadian Prescription Drug Importation Program, overhauling Florida's healthcare technological ecosystem, and increasing insight in the cost of health care services. Agency Objectives: HIGH QUALITY Emphasizing quality in all that we do to improve health outcomes, always putting the individual first. TRANSPARENT Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions. COST-EFFECTIVE Leveraging Florida's buying power in delivering high quality care at the lowest cost to taxpayers. Position Overview: This is a highly responsible professional position in the Certificate of Need & Commercial Managed Care Unit requiring the ability to function independently as well as a cooperative team member. Chapters 408, 409, 440, 641, 627, Florida Statutes affect the responsibilities and policies and procedures of the unit in which this position is located. Under the supervision of the Health Administration Services Manager in the Bureau of Health Facility Regulation, the incumbent is responsible for compiling, reviewing, and analyzing information for the Commercial Managed Care Unit with activities related to the licensure/certification and regulation of Health Maintenance Organizations, Exclusive Provider Organizations and Prepaid Health Clinics. The incumbent responds to consumer complaints that are routed through the Agency's Complaint Administration Unit and performs administrative functions for the Health Care Responsibility Act program. This position will be hired at $1,794.92 biweekly and is non-negotiable. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options; * Flexible Spending Accounts; * State of Florida retirement options, including employer contributions; * Generous annual and sick leave benefits; * 9 paid holidays a year and 1 Personal Holiday each year; * Career advancement opportunities; * Tuition waiver for courses offered by Florida's nationally ranked State University System; * Training and professional development opportunities; * And more! KNOWLEDGE, SKILLS, AND ABILITIES * Ability to understand and apply rules, regulations, policies and procedures. * Ability to plan, organize and coordinate work assignments. * Ability to compile, organize, analyze data and make recommendations. * Ability to utilize computer equipment and software to enter, retrieve, and manipulate data. * Ability to communicate effectively in writing and verbally. * Ability to establish and maintain effective working relationships with regulated entities and other Agency staff. * Ability to prepare reports, applications, documents and other written materials. * Experience in working with confidential information. * Ability to analyze data and translate data into written form is required. * Ability to utilize excel is required. * Ability to handle confidential information required. MINIMUM QUALIFICATIONS REQUIREMENTS * Two years professional experience working in the medical or insurance field. Preference will be given to applicants with managed care and/or contract experience LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS N/A CONTACT: KATHY BIDDLE ************** BACKGROUND SCREENING It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location: TALLAHASSEE, FL, US, 32308
    $1.8k weekly 4d ago
  • Customer Service Associate

    The Hertz Corporation 4.3company rating

    Customer Service Advisor Job In Tallahassee, FL

    As a **Customer Service & Sales Associate** , you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. Wage: $13.00/hr **Responsibilities** Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer's service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. Build brand loyalty. Utilize company approved sales and service techniques when determining customer wants and needs. Offer optional products to meet customer wants and needs. Prepare all rental and return documents accurately and completely. Qualify each customer using our company rental requirement guidelines. Provide customers assistance with directions, maps, local area information, appropriate service information, etc. Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. Ensure that the return date and time on the rental agreement is accurate. Review all charges at the time of vehicle return. Prepare the Rental Agreement Folder with all required information. Answer the phones to assist customers in a friendly, helpful and prompt manner. Assist customers by effectively resolving all customer service issues. Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. **Skills** Passion for customer service and attention to detail - Goes the extra mile Self-motivated to achieve and exceed targeted goals Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. Proficiency in English Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team + 100% customer focus, with proven experience within a customer facing environment **Additional Requirements** Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $13 hourly 60d+ ago
  • Customer Service Rep (05129) 2915 Kerry Forest Pkwy

    Domino's Franchise

    Customer Service Advisor Job In Tallahassee, FL

    Job Descriptions $12 PER HOUR * WEEKLY PAY Great job for people who like people! You get to make pizza and people like pizza! Looking for customer service reps with an engaging personality, people skills and high energy. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Promotions into Assistant Manager positions means that you are bonus eligible! Whether it's your hobby, main-gig, making ends meet or just an extra cash job, apply to join our team. We're bound to have just the thing for you. JOB REQUIREMENTS · You must be 16 years of age or older. · General job duties for all store team members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. . Work in a fast paced environment. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. . Great customer service skills and effective service recovery. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Additional Information All your information will be kept confidential according to EEO guidelines.
    $12 hourly 60d+ ago
  • 68900171 - OPS HEALTH SERVICES & FACILITIES CONSULTANT

    State of Florida 4.3company rating

    Customer Service Advisor Job In Tallahassee, FL

    Working Title: 68900171 - OPS HEALTH SERVICES & FACILITIES CONSULTANT Pay Plan: Temp 68900171 Salary: $19.69 Hourly Total Compensation Estimator Tool POSITION OVERVIEW: The Bureau of Health Care Policy & Oversight seeks a self-motivated individual to serve as an OPS Health Services and Facilities Consultant within the Assisted Living Unit. The successful candidate will function as a member of a cooperative team that is responsible for the registration, licensure, and/or certification of various categories of health care facilities and will be responsible for providing information and technical assistance for all application matters pertaining to licensure and/or certification of assigned programs. WHAT YOU WILL DO: You will review applications and supporting documents for compliance with licensure requirements within statutory timeframes for Assisted Living Facilities (ALF) and Adult Day Care Centers (ADCC). You will provide information and technical assistance to licensed providers and applicants. You will enter current information from providers into VERSA and scan all pertinent documents into Laserfiche. You will analyze, review, maintain, and process renewal, initial, change of ownership, and bed/capacity change applications for assisted living facilities and adult day care centers. You will prepare omission letters, notice of intent to deny letters, notice of intent to withdraw letters, intent to suspend and revoke letters, and other correspondence related to assisted living facilities and adult day care centers. You will maintain a close working relationship with field office staff members and Agency attorneys. You will work cooperatively with coworkers within the unit, bureau, division, and agency to ensure timely and accurate information is available within the Agency and with other state and federal agencies, as appropriate. This position is knowledgeable of rules and regulations which govern the ALF and ADCC programs. This position assists in the development of policies, procedures and protocols as they relate to the ALF and ADCC programs. This position represents the Agency at meetings, conferences, workshops, depositions and hearings. This position performs special assignments, as needed. Performs other duties as assigned. ADDITIONAL INFORMATION: This position will be filled at the base hourly rate of $19.69 and is non-negotiable. This is a full-time position for 40 hours each week. Hours are 8:00 a.m.- 5:00 p.m., Monday through Friday. A good attendance record is essential for any individual in this position as the work involved occurs daily and is time-critical. The individual in this position is expected to report to work daily and on time. Leave must be requested in advance except in emergency circumstances not under the control of the employee. All applicants must ensure that all employment and detailed information about work experience is listed on your applicant profile and/or resume (including dates of employment, reason for leaving, military service, self-employment, job-related volunteer work, internships, etc.) and that gaps in employment are explained. Applicants who do not provide all information necessary to meet the minimum requirements will not be considered for this position. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for Other Personal Services (OPS) employees features a highly competitive set of employee benefits including: * No state income tax for residents of Florida; * State Group Insurance coverage options (must meet eligibility requirements), including health, life, dental, vision, and other supplemental insurance options; * Savings & Spending Accounts; * 401 (a) FICA Alternative Plan administered through VALIC (tax deferred Retirement Savings Plan); * Participation in the Florida Deferred Compensation Plan (457b) For a more complete list of benefits and eligibility requirements, visit ***************************** What is OPS employment? OPS employment is a temporary employer/employee relationship used for accomplishing short term or intermittent tasks. OPS employees are at-will employees and are subject to actions such as pay changes, changes to work assignment, and terminations at the pleasure of the agency head or designee. OPS employees do not serve probationary periods or become permanent in their positions because they serve at the pleasure of the agency head. For a more complete list of benefits, please visit ************************************* SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND INVESTIGATION IS A CONDITION OF EMPLOYMENT. KNOWLEDGE, SKILLS, AND ABILITIES * Knowledge of program planning, program development and evaluation methodologies required for the initiation of new programs and licensure reforms. * Knowledge of health and human services delivery systems and their impact on community and regional social systems. * Ability to analyze and evaluate data, make recommendations and complete assignments timely. * Ability to work cooperatively as a member of a team. * Knowledge of health facilities, operations and management principles and practices. * Ability to understand and apply applicable statutes, rules, regulations, policies and procedures. * Ability to determine work priorities, assign work and insure proper completion of work assignments. * Ability to work independently and communicate effectively verbally and in writing. MINIMUM QUALIFICATIONS REQUIREMENTS Two (2) years of professional health care licensure, regulation and/or certification experience or; Two (2) years of professional experience relating to health care delivery, health care administration, or Three (3) years of nonprofessional health care licensure, regulation and/or certification experience. Preference will be given to applicants with: A bachelor's or an advanced degree from an accredited college or university with one of the following: One or more years' experience working as a licensed health care professional, or professional experience in health care administration, health care planning, or other health, rehabilitation or social service program; Two or more years' experience technical writing; Two or more years' experience interpreting statutes and administrative rules. LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS N/A CONTACT: JEAN MILLER ************ BACKGROUND SCREENING It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location: TALLAHASSEE, FL, US, 32308
    $19.7 hourly 2d ago
  • Customer Service Associate

    The Hertz Corporation 4.3company rating

    Customer Service Advisor Job In Tallahassee, FL

    As a Customer Service & Sales Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. Wage: $13.00/hr Responsibilities Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer's service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. Build brand loyalty. Utilize company approved sales and service techniques when determining customer wants and needs. Offer optional products to meet customer wants and needs. Prepare all rental and return documents accurately and completely. Qualify each customer using our company rental requirement guidelines. Provide customers assistance with directions, maps, local area information, appropriate service information, etc. Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. Ensure that the return date and time on the rental agreement is accurate. Review all charges at the time of vehicle return. Prepare the Rental Agreement Folder with all required information. Answer the phones to assist customers in a friendly, helpful and prompt manner. Assist customers by effectively resolving all customer service issues. Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Skills Passion for customer service and attention to detail - Goes the extra mile Self-motivated to achieve and exceed targeted goals Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. Proficiency in English Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team 100% customer focus, with proven experience within a customer facing environment Additional Requirements Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time
    $13 hourly 60d+ ago

Learn More About Customer Service Advisor Jobs

How much does a Customer Service Advisor earn in Tallahassee, FL?

The average customer service advisor in Tallahassee, FL earns between $22,000 and $38,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average Customer Service Advisor Salary In Tallahassee, FL

$29,000

What are the biggest employers of Customer Service Advisors in Tallahassee, FL?

The biggest employers of Customer Service Advisors in Tallahassee, FL are:
  1. Radius Recycling
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