customer service
Customer Service Advisor Job In Laredo, TX
Job Posting: Customer Service RepresentativeLone Star DistributionsJob Description
Are you ready to rake in
$850.00-$1300.00
a week
as per company policy
and start saving for that epic
SPRING BREAK
adventure? Lone Star Distributions is excited to extend an opportunity for a dedicated professional to join our team as a Customer Service Representative. This full-time position is ideal for individuals eager to contribute to customer satisfaction and maintain the exceptional service standards that are synonymous with our brand. The role is not suitable for remote work.
The successful candidate will be a frontline communicator, directly engaging with our customers to ensure their needs are met with courtesy and efficiency. The role demands a proactive approach to maintaining lifelong relationships with our customers, providing an exceptional service experience. We are committed to nurturing talent, offering extensive training, and supporting career advancement, making this an excellent opportunity for both seasoned professionals and those looking to enter the customer service domain.
Duties and Responsibilities
Maintain a deep knowledge of company products to offer tailored solutions that enhance customer satisfaction.
Handle customer concerns and complaints with patience and professionalism, thereby maintaining the brand's reputation.
Work collaboratively with the customer service team to achieve targets
Participate in training sessions to stay updated on product knowledge, customer service techniques and current trends in customer support.
Implement effective problem-solving skills that can handle customer inquiries and create resolutions in a timely and professional manner.
Enhance customer service systems through creative innovations that align with customer expectations and company objectives.
Contribute to team effort by accomplishing related results as needed, maintaining flexibility to assist other team members.
Prepared to showcase product knowledge in order to effectively assist clients.
Requirements
Proven customer support experience or experience as a client service representative.
Strong ability to establish, develop, and maintain lasting relationships with customers.
Excellent communication and presentation skills, with an emphasis on effective listening and empathy.
Ability to multi-task, prioritize, and manage time effectively.
High school degree; further education in Customer Service or related fields is considered an advantage.
Strong motivational skills and willingness to team play, along with individual contribution capability.
No previous experience required; training provided with ample opportunity to learn and grow within the company.
Detail-oriented with a knack for problem-solving under pressure.
Availability to work full-time with a commitment to maintaining a consistent service experience for all company interactions.
Eligibility for occasional bonuses based on performance, as part of employee incentives.
Ability to participate in an employee referral program, which rewards the introduction of great talents to the organization.
Customer Service Agent
Customer Service Advisor Job In Laredo, TX
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.
Read more at ***********
Location: USA - Laredo, W Bob Bullock Loop
Division: Air & Sea
Job Posting Title: Customer Service Agent
Time Type: Full Time
POSITION SUMMARY
The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
* Process and input all customer orders.
* Running and printing shipments from WMS.
* Run stock reports to check for product availability.
* Generate all related paperwork and necessary information required for customer work orders
* Checking all orders for special requests
* Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
* Follow up with other departments to ensure the service standards are being met.
* Assure proper invoicing of accounts by verifying customers as required.
* Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
* Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
* Ensure the accuracy of all receiving and shipping documents.
* Gather and maintain all data and records relative to shipping and receiving activities.
* Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
* Prepare any reports concerning customer service as required by supervisors.
* Assist in resolving any discrepancies.
Data Entry
* Operate the computer terminal in a proficient manner.
* Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
* Oversee all paperwork associated with orders and maintain the corresponding files.
* Answer phone calls and operates various types of office machines and computers necessary to perform duties.
* Greet customers and visitors to the office.
* Effectively correspond with customers as required.
Communication
* Answer incoming telephone calls in a cheerful, courteous, and timely manner.
* Promptly route each call to the proper party, taking messages when necessary.
* Assist callers with general information and inquires.
* Direct visitors to appropriate department.
* Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
* CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development
SUPERVISORY RESPONSIBILITIES
* None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
* Must have a high school diploma or general education degree (GED).
* 1 year experience in Customer Service-related capacity
Certificates, Licenses, Registrations or Professional Designations
* N/A
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
* Intermediate computer skills
* Proficient with MS Office Applications
* WMS functions
Language Skills
* English (reading, writing, verbal)
* Business writing proficiency
Mathematical Skills
* Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
* Strong attention to detail accuracy and accomplish job task in a timely manner.
* Ability to perform duties with minimal supervision or guidance.
* Ability to multi-task
* Effective communication skills
* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PREFERRED QUALIFICATIONS
* 1-3 years warehouse/logistics support experience
* 2-3 years' experience in Customer Service-related capacity
PHYSICAL DEMANDS
Other Physical Requirements:
* N/A
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
For this position, the expected base pay is: $12.75 - $17.00 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV - Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.
Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.
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Customer Service Teammate
Customer Service Advisor Job In Laredo, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Warranty Service Specialist
Customer Service Advisor Job In Laredo, TX
Job Details 14610 ARCHER DR - LAREDO, TX Full Time ConstructionDescription
Responsibilities:
Communicate with customers to understand and resolve warranty-related issues
Work closely with the Warranty Service Clerk to coordinate appointments and prioritize warranty needs
Prepare, record, and submit warranty claims to manufacturers or distributors
Ensure all warranty paperwork is properly documented and filed
Track and follow up on outstanding claims to ensure timely resolution
Provide technical assistance and troubleshooting for product issues
Maintain stock levels of parts and materials needed for warranty repairs
Coach and support team members on warranty processes and product knowledge
Conduct site visits to evaluate existing conditions and determine project requirements
Qualifications
Qualifications:
High school diploma or equivalent
Strong knowledge of residential construction methods, materials, and costs
Excellent mathematical and analytical skills
Detail-oriented with a high level of accuracy
Strong communication and interpersonal skills
Ability to prioritize and manage multiple projects simultaneously
Previous experience in home building, customer service, technical support, or a related field
Basic understanding of the products and the ability to perform minor repairs or troubleshooting
Flexibility in working hours may be required during peak reporting periods (e.g., month-end, year-end)
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Service Writer
Customer Service Advisor Job In Laredo, TX
Join us for an exciting opportunity to be part of a team that values your growth, fosters innovation, and encourages a positive work-life balance.
About PAM
PAM Transport was founded in Tontitown, Arkansas, in 1980 and over the past 40+ years of being in business, we have become an international company with more than 2,200 trucks and 8,500 trailers. Our goal is to provide exceptional service to our customers. We believe it all starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that “small town feel” and strong community here at PAM.
About this opportunity
PAM Transport is looking for service writer applicants with experience in customer service and fleet maintenance to take our shop communication to the next level.
Pay and Schedule
Wednesday to Saturday 6am to 6pm
Pay $20 - 25HR
Benefits Offered
Medical, Dental, and Vision Plans
Life Insurance
Disability Insurance
Retirement Plan and 401K with match
PTO & Paid Holidays
Paid Weekly
Direct Deposit
How will you contribute to the success of the team?
Applicant must have at least one year of experience as an automotive or fleet Service Advisor, Assistant Lane Manager or Service Consultant
Greet and assist every customer in a timely, friendly manner, while collecting vital vehicle information to help technicians provide a quick and quality diagnosis.
A great work environment where your contribution can be recognized, and full potential can be reached through personal and professional integrity.
Coordinates activities to ensure repair work is fixed right the first time and completed on time.
Answers incoming telephone calls and emails promptly, courteously, and makes every effort to satisfy the requested inquiry.
Keep drivers and operations informed of require services and completion times.
Work in a fast-paced environment with the ability to prioritize work tasks and respond to driver's needs in a timely manner.
Attention to detail and work order management, parts billing and retrieval for technicians. Warranty retention and organization.
What makes you a strong candidate for this position?
High School Diploma, GED or equivalent.
High attention to detail and accuracy.
Good written and verbal communication skills
Knowledge using AS400 (preferred).
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
The company will provide reasonable accommodations to employees who require them to perform the essential functions of their job to the extent it does not impose an undue hardship or create a risk of harm to the employee or others.
PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Experience a workplace where your contributions matter and where you can thrive in a supportive environment.
Service Advisor
Customer Service Advisor Job In Laredo, TX
The secret to our dealership's ongoing success? We only hire the best people. To us, each new employee is an investment-an investment in their future growth and professional development and in our business. We are proud to employ the best technicians, sales consultants, service advisors and valets in the business. But our needs don't stop there. We are also looking for top-notch IT administrators, marketing coordinators, HR managers, training facilitators, call center representatives and more to join our expert teams.
If you have what it takes and are ready to take your career to a whole new level, then let's talk about future opportunities. Just submit your resume and job preference and we will keep you posted when a job comes available that matches your needs and experience.
Requirements will vary by position. However, most positions will require a valid driver license (must be insurable) and a combination of education and/or relevant experience.
Education and/or Experience
Varies by job
Candidates with a combination of education and/or experience are preferred
Compensation
Compensation is 4.5% of gross. Applicant will average between $50,000 and $80,000 per year
Benefits
Benefits include medical and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Our Dealership
We believe our employees are our greatest asset! As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family owned and operated, second generation organization with state of the art facilities and a commitment to see our employees succeed.
If this sounds appealing to you, please complete our application to determine your eligibility.
Entry Level Customer Service/Sales
Customer Service Advisor Job In Laredo, TX
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
Customer Service Representative
Customer Service Advisor Job In Laredo, TX
Accountabilities
Performing sales calls to customers on a regular basis.
Seeks out prospective client's opportunities with new customers.
Establishes and maintains customer relationships in order to grow profitable sales.
Ability to lift or carry work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs.
Comprehend and stay relevant on new products and trends in the industry.
Follow-up on all generated quotations to assure that the customer is being serviced.
Develops an effective and productive working relationship with other team members.
Execute sales efforts in an ethical and professional manner.
Provide order estimates, enter customer purchase orders and follow them through the invoicing process.
Manage open orders and notify customers of any delivery schedule changes.
Maintain and regulate inventory controls.
Receive and distribute merchandise for store transfers.
Customer engagement for a pleasant experience.
Maintain and perform audit controls.
Set and maintain security standards.
Perform other work-related duties as assigned.
We look for team members who embody the following values and characteristics:
Works with urgency and purpose to deliver quality products.
Thrives in an entrepreneurial environment; is comfortable with ambiguity and change.
Seeks and responds well to feedback, which is shared often and freely across all levels of the organization.
Works through silos and forges strong cross-departmental relationships in order to achieve outcomes.
Believe in holding themselves to a high level of conduct and professionalism.
Supervisory Responsibilities (if applicable): None
Requirements
Qualifications:
Education: High School Diploma or GED
Associates degree in Business Administration or closely related field preferred.
Experience: Sales experience preferred but not required
License or Certification: None
Physical Demands:
Be able to lift 25
Knowledge and Skills:
Must be able to read and write English.
Basic computer and math skills required.
Compensation:
Compensation for this role is set at an hourly rate ranging between $14-$17
Salary Description $14-$17
Customer Service Specialist
Customer Service Advisor Job In Laredo, TX
Customer Service Specialist Support Staff Job Summary: Responsible for the overall customer service levels of The Social Barber shop, bar and spa. Primary Responsibilities:
Providing superior customer service to ensure the customers are experiencing a unique, one of a kind service that will guarantee their return
Cheerfully greet customers upon arrival and guide them through our list of products and services
Maintain a presentable and professional appearance for our customers
Provide a tour of our location and present any specials, memberships, products etc.
Offer, place orders, retrieve and serve beverages and / or snacks
Communicate and follow up with the other team members and customer to ensure the customer is receiving an excellent customer service experience
Provide assistance to the other team members while they are servicing our customers such as retrieving other supplies the team member might require or retrieving another beverage for the customer
Promote services and membership programs
Sell products or cosmetic supplies
Systems utilization to schedule, view, communicate, document services rendered and check out patrons
Offer to schedule customers next appointment
Show our customers how to book their next service online
Ask our customers about their experience and if they would like to share their feedback with us
Ask our customers if they would recommend us to their family, friends and on social media
Open and close the location
Participate in team meetings, trainings and continuing education programs
Consistently provide communication to the managers about our customer service levels from observations and customer's feedback
Assist in inventory and supply management
Assist in the oversight of our Social Media presence
Assist manager in the marketing efforts of the business
Perform other administrative duties
Clean around station, shop, bar, spa, restrooms and assist in washing/drying towels
Stock shelves with products
Must be able to drive to other businesses for the purpose of picking up supplies or patron's food orders
Maintain any required licenses
Adhere and participate in all regulatory, safety and sanitation policies and procedures and ensure staff is doing the same
Perform any other duties assigned by the manager and/or owner
Compensación: $10.00 per hour
Customer Service Representative
Customer Service Advisor Job In Laredo, TX
DESCRIPTION: Assists patients, visitors, and all callers to the Center with routine inquiries regarding Center services, locations, hours of operation, and requests for appointment. Directs telephone calls to appropriate departments/individuals or takes messages, pages staff/clients as requested. Serves as a patient advocate and is responsible for facilitating access to care for new patients in an efficient and timely manner, with emphasis placed on aggressively working the predicted, reactive, and interactive scheduling to maximize patient entry into the system. Conducts him/herself in a professional courteous manner at all times.
SUPERVISION: Directly supervised by the Associate Director of the South Clinic.
TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, stooping and bending. May require moving up to 25 pounds. Requires the use of office equipment such as, switch board, computer terminals, telephone and copiers, etc.
FUNCTIONS AND RESPONSIBILITIES:
* Serves as a patient advocate for both new and established patients to facilitate access to the Center and address patient needs.
* Becomes well-informed on all Center functions, including, but not limited to, sites, services, hours of operation, registration procedures, and appointment protocols.
* Addresses all patients, whether via incoming telephone calls or in-person, in a professional and courteous manner, and conforms with approved scripts for addressing patients
* Directs patients and/or phone calls to appropriate department or individual after assessing situation carefully and advises supervisor of any inquiries or complaints that require immediate attention.
* Acts as a liaison between the patient/caller and various Center departments to address patient needs.
* Takes messages as necessary utilizing the Center's practice management system.
* Pages staff/clients as necessary.
* Provides patients with appointments following protocol and refers any clinical triaging questions to appropriate clinical personnel.
* Prints appointment schedules a minimum of two days ahead to confirm all appointments by telephone.
* Keeps working area organized
* Speaks clearly when addressing a patient via-telephone.
* Responsible for taking accurate and complete patient information via-telephone.
* Categorizing patients by using predictive scheduling (patient with a set appointment), reactive scheduling (a changed appointment, i.e. cancelled appointment), interactive scheduling (appointment after discussing with patient, provider, medical support staff when the patient should be scheduled).
* Assists with the processing of all incoming faxes through the Fax Server and records patient number on the faxes according to the practice management system, when assigned.
* Attends and participates in staff development trainings.
* Assist in the training of other employees as needed.
* Arranges for the repair and maintenance of office equipment.
* Makes copies of appointment log.
* Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
* Graduate from an accredited high school or GED program required.
* At least two years experience in data entry and general office work.
* Must be able to type 45-50 wpm.
* Bilingual in English and Spanish is preferred.
SKILLS AND ABILITIES:
* Working knowledge of business English and Spanish, spelling, punctuation and arithmetic.
* Must have excellent organizational and grammatical skills.
* Able to communicate well orally and in writing in both English and Spanish, including knowledge of Spanish names and medical terminology.
* Able to manage time effectively and efficiently.
* Able to work effectively with others and to deal tactfully with professional personnel as well as with the public.
* Able to understand and carry out verbal and written instructions.
* Able to express ideas clearly and concisely.
* Familiarity with Microsoft Office products.
* Able to learn and operate multiple software programs.
* Able to maintain confidentiality of information.
* Able to work flexible hours.
* Able to perform clerical duties, i.e., filling, computer data entry, filling out applications, simple mathematical computations, use calculator, etc.
* Ability to follow direction.
* Must have a calm demeanor.
* Must have a pleasant voice and a great attitude.
Distribution - Customer Service Representative
Customer Service Advisor Job In Laredo, TX
Who we are
For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.
Buckland is looking for a Customer Service Representative
What you'll be doing
This position is responsible for act as a liaison between company and clients to provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
What we can offer you
Competitive salary, benefits package and matching retirement plan
A friendly, collaborative work environment
Opportunities for professional development & ongoing learning
A chance to be part of a growing organization
You will be responsible for
Provide the highest level of customer service to clients, vendors, and service providers.
Assist with onboarding and administration of new customers, including but not limited to account set up in company system, assisting with inquiries, providing solutions, among others.
Liaison between intercompany departments with regards to potential client set up and/or inquires.
Apply for and manage all Continuous and Single Transaction Bond activities for our US Northern Border Brokerage Division if applicable.
Assist clients with import/export clearance of goods through the applicable border.
Follow up with client inquiries pertaining to shipment status in a prompt, efficient and professional manner.
Review and prepare orders according to customer requirements and monitor order fulfilment process until transaction is completed.
Identify and address opportunity areas to meet customer demands
What we need from you
High School Diploma or equivalent.
Minimum 2 years in custom brokerage or logistics experience.
Intermediate MS Office knowledge.
High level of organization, time management and attention to detail.
Completion of complex entries.
Mexican Legislation in Foreign Trade Business knowledge (US SB, MX only).
Bilingual in Spanish/English (US SB only).
Want to apply? Get in touch today
Please visit **************** to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.
Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. This applies to all terms and conditions of employment, including: recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.
Buckland may use artificial intelligence from time to time to screen, assess or select applicants for employment, including for this position. Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at ***************.
Other details
Pay Type Hourly
Customer Service Rep - Doggett Toyota Lift of Laredo
Customer Service Advisor Job In Laredo, TX
Customer Support Sales Representative (CSSR)
Paid semi-monthly.
Continued hands on and virtual training.
401(k) with company matching.
Paid time off and holidays.
Employee Assistance Program (EAP).
Healthcare benefits available.
Classification
Exempt
Job Summary
The Customer Support Sales Representative will promote the sales of service, parts, and whole-good attachments as a customer solution and build long term relationships within territory to maximize company profitability and assist market share. The CSSR should promote and ensure that “Uptime is Everything,” for our customers.
Essential Functions
* Sell machine maintenance and repair services, parts, hoses, oils, extended warranties, preventative maintenance agreements, whole goods attachments, and any other management approved products
* Maintain technical knowledge of Doggett Machinery products and services as well as provide technical assistance where applicable including Service Advisor and with My Dealer Portal
* Utilize Customer Relation Management tool (HANDLE) to fully document, track, record, follow-up and capture all related sales activities
* Prepare written quotes and estimates to customers as well as coordinate service calls in conjunction with the Service Department process including the use of Modern
* Promote sales of John Deere Loyalty Parts, all other parts sales, and Parts Department promotions as directed by the Parts Manager
* Complete machine follow-up forms and enter them in to the Deere Portal
* Complete CSA Certification through JDU in first year and all continued education training
* Keep current on product knowledge, features and benefits of all products and services marketed by the company including allied products
* Actively promote the John Deere Rebuild/Re-Life program to all eligible customers
* Maintain, as directed by the Manager, current and accurate information for all customers in the assigned territory
* Maintain awareness on all parts and service competitors
* Assist in the collection of accounts receivable for your assigned accounts
* Act as the lead in machine support issues with the customer and our manufacturing partners
* Understand and promote JD Link and proactively manage subscriptions and promote renewals
* Manage customers undercarriage systems by periodic inspections and project replacement guidelines
* Assist the Sales Department in new machine deliveries to the customer in conjunction with the salesman
* Collaborate with the Sales Department to perform machine inspections on all lease units prior to maturity
* Lead and promote the use of the Doggett My Dealer Portal to our customers.
* Follow all safety rules and regulations in performing work assignments.
* Maintain excellent communication with your respective Parts and Service Managers and CSA Director.
* Perform all other duties as assigned by management in a professional and efficient manner
Qualifications
* High school diploma or GED required; Associate's degree from technical college preferred
* Minimum 1 year of experience in a construction/agriculture related role with involvement in activities such as sales, service, training or other related work
* Minimum of 3 years' experience working with heavy machinery preferred
* Strong computer skills
* Excellent interpersonal communication skills
* Highly organized and reliable
* Excellent Customer Service Skills
* Knowledge of Machinery Operations and Safety guidelines
* Basic knowledge of electrical, hydraulic, power train and engine components
* Valid driver's license and clean driving record
Travel Requirements
* Must be able to travel regularly
Physical Requirements
* Standing, walking, lifting, twisting and bending on a frequent basis
* Ability to lift up to 50 pounds
Environmental Conditions
A major portion of every day will be spent outdoors walking, stooping and bending, climbing on and off machines. Proper PPE is required for all training.
The Customer Support Sales Representative must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer
#tech
Customer Service Representative
Customer Service Advisor Job In Laredo, TX
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Company Job Description/Day to Day Duties:
Outbound calls to a list of members which is provided daily. Objective is to verifying if the member is truly is a member. Candidates need to be comfortable reading, memorizing a script over time, as well as speaking and typing. The script is a list of questions and as the customer answers the agent is expected to input the customer's response and answers into system.
Qualifications
Minimum Education/Qualifications/Licensures:
High School Diploma/GED
Bilingual English/Spanish
CSR/Call center experience
Healthcare experience: Preferred but not a must
Additional Information
Location: 6999 McPherson Rd, Ste 213
Laredo, Texas 78041
US Customs Brokerage CSR (107)
Customer Service Advisor Job In Laredo, TX
Filing import declarations on behalf of Importers.
Generate, file, and maintain up-to-date customer records, reports, documentation, databases, etc.
Respond to customer inquiries and follow-up to ensure issue resolution and customer satisfaction.
Collaborate with coworkers and other departments to ensure data integrity and compliance with customer operating procedures.
Requirements
Direct experience working with US Customs Brokerage
Experience in Entry Processing via ACE including:
7501
HTS detailed classifications
OGA including TTB, FDA, USDA
ACH payments
Ability to work with demanding deadlines
Excellent communication skills, both verbal and written
Ability to work both independently as well as part of a team
Must be detailed oriented
Solid knowledge of air and ocean ports
Customer Service Rep(06543) - 12602 Mines Rd
Customer Service Advisor Job In Laredo, TX
ABOUT THE JOB
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby,
main-gig, or supplemental job, drop us a line. We're bound to have just the
thing for you.
We take pride in our team members and our team
members take pride in Domino's Pizza! Being the best pizza delivery company in
the world requires exceptional team members working together. At Domino's
Pizza, our people come first!
JOB
REQUIREMENTS
You
must be 16 years of age or older
Pass
a background check
GENRAL JOB
DUTIES
Operate
all equipment
Stock
ingredients from delivery area to storage, work area, walk-in cooler
Prepare
product
Receive
and process telephone orders
Take
inventory and complete associated paperwork
Clean
equipment and facility approximately daily
TRAINING
Orientation and training provided on the job.
Additional Information
COMMUNICATION
SKILLS
Ability to comprehend and give correct written
instructions. Ability to communicate verbally with customers and co-workers to
process orders both over the phone and in person.
ESSENTIAL
FUNCTIONS/SKILLS
Ability to add, subtract, multiply, and divide
accurately and quickly (may use calculator). Must be able to make correct
monetary change. Verbal, writing, and telephone skills to take and process
orders. Motor coordination between eyes and hands/fingers to rapidly and
accurately make precise movement with speed. Ability to enter orders using a
computer keyboard or touch screen.;
Customer Service Representative - English/Spanish
Customer Service Advisor Job In Laredo, TX
* Do you thrive on making a positive, lasting impact on people? * Are you bilingual in English and Spanish? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Do you want multiple opportunities to advance your career?
* Do you want to work in an open, office environment?
You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
* Provide outstanding customer service both on the phone and in-person.
* Market for new and continued customer business.
* Prepare and process loans and income tax returns.
We offer:
* TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
* An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
* Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals!
* Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
* Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story.
We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story!
Customer Service Representative
Customer Service Advisor Job In Laredo, TX
BENEFITS/PERKS:
Competitive Compensation
Flexible Scheduling
Hard work, collaboration, humanity, fun, and laughter
Career path development
COMPANY OVERVIEW:As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics - US779 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU:
Serve as the primary internal representative of the organization.
Convey to the customer our expertise in products, services, and capabilities.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
WHAT YOU BRING TO THE TABLE:
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees.
Compensation: $15.00 per hour
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Customer Service Associate
Customer Service Advisor Job 45 miles from Laredo
Part-time Description
El Tigre food stores provides a unique workplace experience for all of our cashiers. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre is the place for you to begin your career journey.
The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register.
Duties and Responsibilities
The essential job functions include, but are not limited to:
Provide professional and friendly assistance to customers, vendors, and other Associates.
Operate cash register to ring sales.
Perform basic math functions to collect payments, make accurate change and maintain an accurate cash drawer.
Follow all Company Policies and Established Procedures in the store's operation and comply with State and Federal laws on Alcohol, Tobacco, and Lottery sales.
Card customers for all age-restricted products.
Perform all regular cleaning activities to keep store clean and orderly, including bathrooms and fuel dispensers.
Participate in stocking of items and marketing promotion efforts.
Incentives/Benefits:
Flexible Work Schedules
Exceptional Training
Competitive Pay
Great Health Benefits
Career Advancement and Development Opportunities
401K With a Competitive Company Match
Requirements
Qualifications
The position requirements include, but are not limited to:
Experience with professional cash handling procedures.
Experience in a Convenience Store and/or food service environments.
Basic computer knowledge.
Possess a Texas Alcohol Beverage Commission card to sell alcohol.
Competencies
Comfortable in a fast-moving environment.
Ability to follow instructions and procedures.
Excellent customer service and interpersonal skills.
High energy and strong work ethic.
Education
The position requires the following educational experience:
High School Diploma or Equivalent.
Work Environment
Work is performed primarily inside a retail store and occasionally may work in an outdoor environment.
Disclaimer
La Lomita, Inc. has reviewed this to ensure that essential and other duties have been included. This is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management.
This is not a contract for employment, and either the incumbent or La Lomita may terminate employment at any time, for any reason. La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.
Customer Service/BDC Representative
Customer Service Advisor Job In Laredo, TX
Full-time Description
In the role of a BDC representative, you will drive growth by developing and nurturing business relationships with present and future customers. You will coordinate incoming online and telephone requests, and make appointments for the sales/service team. Success in this role will be demonstrated by the number of leads that convert to actual sales.
Handle all guest inquiries with a focus on 100% guest satisfaction.
Receive inbound calls on new and pre-owned vehicles with a goal to establish a firm appointment date and time from the prospect guest to visit the sales or service department.
Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle sales/service information.
Maintain and communicate exceptional product and inventory knowledge to our guests.
Gather and track all guest data as directed; accurately enter into BDC database.
Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.
Work in close proximity with other Sales BDC Representatives in a team based environment.
Facilitate timely follow up on all internet leads as directed by management and/or procedures.
Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
Partner with BDC leadership on activities in the dealership / outside the call center.
Communicate with the dealership management or front-line employees on behalf of our guests.
Participate in departmental and dealership meetings; other duties as assigned by management.
Requirements
Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
Proficient in basic math and writing skills.
Proven customer service track record or obvious desire to provide next level customer service.
Comfortable in a high paced, competitive environment
Pass drug testing, background investigation/interview.
Benefits:
Competitive Pay
Medical / Dental / Vision / 401K / Disability and Life Insurance / Paid Vacation and Holiday
Internal Promotion Opportunities and Ongoing Training
Employee Discounts
Customer Service Agent (84302)
Customer Service Advisor Job In Laredo, TX
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.
Read more at ***********
Location: USA - Laredo, W Bob Bullock Loop
Division: Air & Sea
Job Posting Title: Customer Service Agent
Time Type: Full Time
POSITION SUMMARY
The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
Process and input all customer orders.
Running and printing shipments from WMS.
Run stock reports to check for product availability.
Generate all related paperwork and necessary information required for customer work orders
Checking all orders for special requests
Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
Follow up with other departments to ensure the service standards are being met.
Assure proper invoicing of accounts by verifying customers as required.
Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
Ensure the accuracy of all receiving and shipping documents.
Gather and maintain all data and records relative to shipping and receiving activities.
Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
Prepare any reports concerning customer service as required by supervisors.
Assist in resolving any discrepancies.
Data Entry
Operate the computer terminal in a proficient manner.
Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
Oversee all paperwork associated with orders and maintain the corresponding files.
Answer phone calls and operates various types of office machines and computers necessary to perform duties.
Greet customers and visitors to the office.
Effectively correspond with customers as required.
Communication
Answer incoming telephone calls in a cheerful, courteous, and timely manner.
Promptly route each call to the proper party, taking messages when necessary.
Assist callers with general information and inquires.
Direct visitors to appropriate department.
Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development
SUPERVISORY RESPONSIBILITIES
None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
Must have a high school diploma or general education degree (GED).
1 year experience in Customer Service-related capacity
Certificates, Licenses, Registrations or Professional Designations
N/A
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
Intermediate computer skills
Proficient with MS Office Applications
WMS functions
Language Skills
English (reading, writing, verbal)
Business writing proficiency