Customer Service Advisor Jobs in Jersey City, NJ

Salary: $40000.0 - $60000.0/year Experience: 1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base pay plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license Life and Health license Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PM24 PI58813cf4e607-26***********9

Our client, a luxury fashion brand, is hiring Customer Advisors (Mandarin Speaking) to join the team at their Manhasset location. Candidates must have open availability to work a full-time retail schedule including weekends and holidays as needed. Job Duties Include: Provide memorable customer service experience Network to attract new customers and develop a customer database Consult with customers to identify their needs Promote additional services where appropriate to meet the customer needs Utilize technology to offer a complete and integrated luxury experience Collect accurate customer data and information in accordance with procedures and guidelines Perform after-sales activities to develop customer connections Resolve customer issues or complaints as needed while adhering to relevant customer service policies Perform audits of store physical inventories Develop and maintain brand knowledge to better assist customers Assist with orientation of new staff through coaching as assigned Measure performance using customer service and sales KPIs Job Qualifications Include: Passionate and open-minded Must have retail experience with a luxury or premium brand Mandarin language skills are required A current client book is preferred Made to measure experience is a nice to have Ability to self-learn and self-develop Strong customer service skills Proficient with digital technology Familiar with Apple products is a plus Excellent written and verbal communication skills Ability to stand for extended periods of time and lift up to 50lbs. Salary: $25+/hr based on experience plus commission *While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. Please refer to our website: ***************** for access to our Right to Work and E-Verify Participation Posters.

Job Title: Client Services Associate Job Type: Full-time Compensation: $105,000 - $115,000 base salary + discretionary bonus About Our Client: Join a distinguished financial services firm celebrated for its expertise in wealth management for high-net-worth individuals and institutions. Our client offers a comprehensive range of financial services, including investment management, retirement planning, and estate planning. Their mission is to provide personalized, innovative strategies that empower clients to achieve their financial goals and secure their future. Key Responsibilities: Client Relationship Management: Serve as the primary point of contact for clients, addressing inquiries and providing exceptional service. Account Maintenance: Assist with account setup, updates, and maintenance, ensuring all client information is accurate and up-to-date. Financial Documentation: Prepare and manage financial documents, including statements, reports, and correspondence. Support Services: Collaborate with financial advisors to support client needs, including scheduling meetings and preparing materials. Compliance and Reporting: Ensure all activities comply with regulatory requirements and assist with internal reporting. Problem Resolution: Address and resolve client issues promptly, escalating to senior staff when necessary. Qualifications: Educational Background: BS in Finance, Accounting, or a related field Licenses: Series 7, Series 63, and/or Series 66 Experience: 3 years of experience in Client Services Product Knowledge: MUST have experience in Wealth Management, estate planning, trusts, IRAs, and/or high-net worth clients Preferred Qualifications: Certifications: CFP or CFA Our client is interviewing fast-don't miss out on this exciting opportunity! Click apply now!

About Us YWCA Retirement Fund, Inc. operates as a non-profit, tax-exempt organization, providing a cash balance defined benefit pension plan. Our sole purpose is to ensure income in retirement for employees of participating YWCA Associations. We are committed to supporting the retirement security of the workforce and work closely with YWCA Associations to help manage and maintain participant data. Role Description We are seeking an Association Services Associate to join our team and support participating YWCAs with managing and processing key data regarding employment status, contributions, salary, hours, and employee contribution elections. This position also assists with tracking, invoicing, and resolving any Fund-related inquiries. If you are a detail-oriented, highly organized individual with strong communication and problem-solving skills, we encourage you to apply. Key Responsibilities Resolve Contribution Discrepancies: Identify and resolve discrepancies in participant accounts, providing follow-up to ensure resolution and minimize recurrence. Solutions may include collecting missing enrollment, termination, or employee election forms, requesting overdue payments, and updating participant profiles or preparing contribution adjustments. Eligibility Tracking: Generate monthly eligibility tracking templates for participating associations and securely upload them to the file transfer system. Communication & Support: Communicate with YWCAs to address identified issues, calculate and process retroactive enrollments by requesting salary data, calculating retroactive payments and interest, and following up to reduce reoccurrence of issues. Post Contributions & Account Adjustments: Post nonrecurring contributions to the Fund's recordkeeping system and adjust participant accounts as needed. Employee Contributions Collection: Collect employee contributions on a daily basis, process employee contribution elections, and follow up on outstanding election reports. System Support: Provide support to associations using eligibility tracking and invoicing software, especially in the production of retirement invoices, enrollments, re-enrollments, and terminations of participating employees. Data Maintenance: Maintain and update employee data in the eligibility tracking and invoicing software, including historical hours and Social Security Numbers (SSNs). Compliance Support: Assist the Accounting & Finance Department in conducting association compliance payroll reviews. System Updates: Perform updates to association contact information and manage user access changes to Fund systems as needed. Document Management: Retrieve and distribute documents received via the Fund's secure file transfer system and central email mailbox. Ensure proper filing of department records in the online document storage system. Cross-Departmental Support: Provide assistance to other department call queues and support team members as needed. Special Projects: Assist with special projects on occasion as assigned. Qualifications Required: Education & experience: A Bachelor's degree and 3 years of business office experience, or An Associate's degree (or equivalent) and 5+ years of experience in benefits, insurance, retirement plan administration, or financial processing. Skills & Competencies: Strong verbal and written communication skills. Exceptional organizational and time-management abilities. Proficiency in Microsoft Office applications (Excel, Word, Outlook). Detail-oriented with the ability to manage multiple projects and deadlines. Strong analytical skills, with a focus on problem resolution and data accuracy. Working at the YWCA Retirement Fund: Some benefits we offer: Excellent medical (with a medical reimbursement plan that covers all copays and coinsurance), dental, life insurance, STD & LTD coverage after 60 days of employment. Pension Plan: YWCA employees become eligible for enrollment after working at least 1,000 hours for one year. Paid Time Off, Sick/Safe Time, Paid Holidays, Personal Days, PFL, FMLA, Bereavement leave, Jury Duty leave, Military leave. Flexible Benefits/Optional Benefits - Available with the first paycheck: 403b Medical FSA Dependent care FSA Parking FSA Health Equity/Wage Work Commuter Benefit If you're looking to be part of a mission-driven organization that cares about the financial well-being of its employees and you have the qualifications and passion for member services and retirement fund administration, we'd love to hear from you.

Born from the will of LVMH Group, world leader in luxury, to establish itself in the eyewear sector, Thélios designs, produces and distributes sunglasses and optical frames for some of its most prestigious Maisons: Dior, Fendi, Celine, Givenchy, Loewe, Stella McCartney, Kenzo, Berluti, Bulgari, Tag Heuer and Fred! In addition, Thélios owns two proprietary brands, Barton Perreira and Vuarnet. CUSTOMER SERVICE REPRESENTATIVE POSITION SUMMARY: This person will be responsible for order entry, modifications/releases, tracking and monitoring of orders/backorders while providing excellent customer service. The ideal individual should possess exceptional communication skills and impeccable attention to detail. KEY RESPONSIBILITIES Responsible for order entry processing, modification, verification, and release using SAP software. Manage set up of new clients and customer master data change requests including order entry and data maintenance using SAP, including handling product. Respond to internal and external customers via phone and email for order, product status, assistance, and related information or issues. Deliver excellent customer service and ensure high quality of service to all accounts and future clients. Monitor and track customer orders, backorders, shipping windows and follows up with accounts. Follow up on purchase order extensions, status, current and future product availability, as well as expedited shipping. Ensure deliveries are being met within the designated shipping window provided by Supply Chain. Maintain active communication with the Distribution Center regarding product shipment priorities. Tracks and assigns return authorizations. Ability to generate and be responsible for order and product availability reports. Resolve customer-related issues and or escalated complaints. Manage, investigate, and dispute chargeback claims. Perform other duties as assigned. THE RIGHT CANDIDATE The ideal candidate is a proactive organizer, professional and problem-solver. The role involves working with a cross-functional team both junior & senior stakeholders and complex situations. A calm demeanor measured attitude and positive outlook are essential to success. SKILLS/ EXPERIENCE High School Diploma or Associate degree in Business Administration or certification preferred Minimum of 2+ years of relevant Customer Service experience Excellent data entry skills with high attention to detail and superb time management skills Ability to resolve issues in a quick and timely manner with the ability to prioritize work in a fast-paced environment Strong interpersonal skills and excellent communication skills both verbal and written; possess a friendly and positive attitude Proficient knowledge of Microsoft Office, SAP, Salesforce knowledge a plus Bilingual in Spanish, Italian or French a plus, but not required Thank you in advance for your interest in this opening. Thélios is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. At this time, only qualified candidates will be contacted. Direct applicants only, no third-party staffing inquiries, please.

Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Height, NJ team. This role is on a hybrid schedule and the role will last for at least one year with the potential to extend to 2 years total. The role guarantees a 40 hour work week and pays up to $29.30/hr. Responsibilities: Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers on a timely manner (TikTok, Facebook, Instagram, Twitter) * Support le Care public channels (social, R&R, Q&A) by providing insight, strategy recommendations and engagement as needed * Attend brand and Care trainings, work sessions and meetings to stay up to date with social strategies and best practices * Follow Brand and Care provided social FAQ documents for launches and key social moments * Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer * Recognizes and recommends new ways to influence consumers in their purchase decision * Alert critical customer complaints to internal Care and Brand teams and assist with problem solving * Provide social content and engagement recommendations based on consumer feedback and trends * Stay up to date on new social media platforms, tools and best practices * Live in the social ecosystem, stay on top of emerging trends in the landscape Responsiveness * Maintain 100% Reply Rate and established Response Time goals across social channels * Maintain consumer satisfaction and sentiment scores as established by the group * Monitor personal social KPI's using Sprinklr * Offers schedule flexibility to support the needs of the business which included weekends * Meets established quality standards in all contacts across all channels * Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction. * Documents product issues in a way that the information can be used for product improvement or development * Accurately enters required information in the CRM and surveys to ensure data integrity Job Qualifications * Bachelor's Degree * 1-2 years' social media engagement experience * Customer Service experience desired * Customer obsessed mindset * Knowledge and experience with major social media platforms required * Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team * Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends * Report back to internal team to funnel insights into product / experience / content creation strategy * High level of organization, attention to detail and positive attitude * Interest in beauty, fashion and/or lifestyle brands * Exceptional writing skills * Excellent problem-solving ability * Proficient in Microsoft applications including PowerPoint, Word and Excel. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

About Customer Care Role We are currently hiring in our Customer Care department. Our team works with existing customers, providing the highest level of customer service available in our industry. You will begin your career at DGA Security by going through our extensive training program. This is a 4-week paid training program. The training schedule is Monday through Friday, 8:00 AM - 4:30 PM. Once your training is complete, your work schedule will be Monday through Friday 11:30 AM - 8:00 PM. What you will do Communicate effectively with clients to relay information and collect data Update system information and document activity accurately Handle all inbound customer requests in a timely manner Perform additional functions and/or work on special projects that may be assigned at the discretion of management Qualifications 2+ year experience in a similar role (Customer Service/Inbound call center preferred) Experience working in database systems (i.e. Salesforce or another CRM) Ability to multi-task within a fast-paced service environment Effective communication and organizational skills Demonstrate excellent listening skills and the ability to work independently and with a team High school diploma or GED required About DGA DGA Security is a high-growth security technology company. Many of the world's iconic brands trust DGA's suite of security and monitoring services to protect their businesses across North America. With more than 50 years of market dominance, we are a rock-solid company that is lucky enough to leverage today's evolving technologies to enjoy continued aggressive growth. What We Offer Competitive pay and opportunities for overtime Excellent comprehensive insurance coverage 401(k) retirement savings plan & employer match Gym/fitness program reimbursement Access to Corporate Discounts Commuter benefits Company paid life insurance And much more DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Elevate Customer Satisfaction: Customer Service Specialist Wanted! Are you an experienced customer service professional seeking a new challenge? We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career. Responsibilities Provide expert assistance to customers with complex inquiries Troubleshoot and resolve customer issues efficiently Maintain detailed records of customer interactions Develop and update customer service and sales protocols Train and mentor junior customer service staff Coordinate with teams across the US to ensure consistent service Participate in workshops and career development initiatives Qualifications Proven experience in customer service roles Excellent communication and problem-solving skills Proficiency with customer service software and CRM systems Ability to handle challenging situations with professionalism High school diploma; bachelor's degree preferred Leadership skills and experience training others are a plus Benefits Opportunities to work with clients nationwide Career advancement and leadership development programs Collaborative team environment focused on excellence Access to professional workshops and continuous learning Ready to take your customer service career to the next level? Apply today!

Client Service Representative About Platinum Filings: Platinum Filings is a global leader in due diligence, corporate, and compliance services for industry professionals. Specializing in the searching, filing, and retrieval of public records nationwide and globally, we serve leading law firms, corporations, and financial institutions with disruptive speed and efficiency. At the core of our services are innovation and excellence, backed by proprietary technology that is shaping the future of our industry. Why Join Platinum Filings? Build a career that builds you. With over a decade of fast growth, Platinum Filings is one of the U.S.'s fastest-growing companies. Here, we offer more than jobs; we provide a platform to ignite your passion, build expertise, and chart a path toward professional excellence. Our team-driven culture is founded on collaboration, quality, and innovation, with a high-energy, action-packed, and supportive office environment. We have zero turnover and hire only the best, ensuring a culture where team members thrive and exceed expectations. Your Role as Client Service Representative: As a vital member of our Valley Stream, NY office, you will play a critical role in ensuring a first-class client experience. You'll handle a variety of responsibilities, including: Processing corporate filings, lien research requests, and other orders. Responding to client inquiries via phone and email. Preparing quotes, processing orders, and working with our fulfillment teams. Providing essential support in resolving client issues to maintain exceptional client satisfaction. This role is diverse, challenging, and rewarding, with full training and support to help guarantee your success and growth within Platinum Filings. What We're Looking For: Education & Experience: Bachelor's degree, current college enrollment with evening classes, or equivalent work experience. Skills: Strong writing abilities, command of the English language, and proficiency in Microsoft Office Suite. Attributes: Exceptional multitasking skills, a positive attitude, strong interpersonal skills, and the ability to handle stressful situations with poise, understanding, and tact. What We Offer: Benefits: Comprehensive package including 401(k) matching, health, dental, and life insurance, paid time off, parental leave, Flexible Savings Accounts, volunteer time off, free snacks, and gym membership reimbursement. Work Environment: A collaborative, supportive atmosphere that values work-life balance. Growth Opportunities: Extensive training, mentoring, and clear paths for professional advancement within the company. If you're ready to embark on an exciting career path with one of the industry's top companies, we'd love to hear from you!

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Homery is a market leader in home and living solutions, dedicated to delivering exceptional products and services that enhance the quality of life for our customers. We are passionate about creating beautiful and functional home environments, and we believe our success is built on the strength of our team. Job Summary: The Customer Service Representative at Homery plays a critical role in ensuring our customers receive exceptional service and support. This position involves handling customer inquiries, processing orders, resolving issues, and maintaining accurate records in our Odoo ERP system. The ideal candidate is detail-oriented, customer-focused, and capable of managing multiple tasks in a fast-paced environment. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Process customer orders, returns, and exchanges accurately in the Odoo ERP system. Maintain detailed records of customer interactions, transactions, and feedback. Assist customers with product information, troubleshooting, and general support. Resolve customer complaints or escalate them to the appropriate department when necessary. Collaborate with other departments, such as sales, logistics, and technical support, to ensure seamless customer service. Stay informed about product updates, policies, and promotions to provide accurate information to customers. Contribute ideas to improve customer service processes and enhance the overall customer experience. Qualifications: High school diploma required; associate's or bachelor's degree preferred. Minimum of 2 years of customer service experience, ideally in the appliance or home goods industry. Familiarity with Odoo ERP or similar customer service and order management systems is a plus. Strong communication skills, both written and verbal. Excellent problem-solving abilities and attention to detail. Ability to multitask and work effectively in a fast-paced environment. Customer-focused mindset with a commitment to delivering outstanding service. What We Offer: Competitive hourly pay and comprehensive benefits package. Opportunities for growth and professional development. A supportive and team-oriented work environment.

Skyline Strategies, based in NYC, is a team of marketing and sales experts dedicated to helping brands grow with strategic sales and marketing initiatives. They focus on providing exceptional customer service to support brand development and growth. Role Description This is a full-time on-site role for a Customer Service Representative located in Midtown, NYC. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives, Customer Support, and Customer Satisfaction skills Experience in Customer Service and Customer Experience Strong communication and interpersonal skills Problem-solving and multi-tasking abilities Ability to work in a fast-paced environment Experience with CRM systems is a plus High school diploma or equivalent required

Insight Global is seeking a Customer Service Representative in the Bronx, NY area. This is an onsite position that will go from April-August. This will be a full-time, 40 hours per week, Monday-Friday position. Our client is dedicated to providing a high-quality education and fostering a supportive community for their students. They are looking for a passionate and dedicated Customer Service Representative to join our team and help new students transition smoothly into their program. Job Summary: The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families. Key Responsibilities: Contact newly accepted students and their families to welcome them to the program. Provide detailed information about the onboarding process, including required documentation, important dates, and next steps. Answer any questions students and families may have about the program and the school. Assist with the completion and submission of necessary forms and paperwork. Coordinate with other departments to ensure a smooth onboarding experience. Maintain accurate records of all communications and interactions with students and families. Follow up with students and families to ensure all onboarding requirements are met. Address any concerns or issues that arise during the onboarding process in a timely and professional manner. Qualifications: High school diploma or equivalent; associate's or bachelor's degree preferred. Previous experience in customer service, preferably in an educational setting. Excellent verbal and written communication skills. Strong organizational and time management skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite and other relevant software.

Looking to dive into a fun and innovative role in the world of swimming gear? Join TheMagic5, where we're making a splash with our custom-fit swimming goggles! You might know us from getting our big start on ‘Shark Tank' where we got the opportunity to add Mark Cuban and Robert Herjavec to the team. Our team is all about creating goggles that are as unique as you are, providing a comfortable and secure fit for all your aquatic adventures. If you're passionate about swimming, love trying new tech, and want to be part of a team that's making waves in the industry, we want to hear from you! Jump in and apply now to bring your creativity and enthusiasm to TheMagic5 family. Let's make swimming even more magical together! Job Description THEMAGIC5 is looking for a customer-focused and detail-oriented Customer Service Representative to join us part-time (20 hours per week) in our New York office. The role will involve assisting customers and providing top-tier service. You will be an integrated part of our team, where we are looking for someone with 1+ year experience with customer service. We are seeking an individual who enjoys working in a fast-paced, team-orientated environment, likes taking on challenges, and values the opportunity to make a difference. Job Responsibilities Provide exceptional customer support via email and over the phone. Address customers inquiries, troubleshoot issues, and ensure quick resolution. Process orders, returns, and exchanges efficiently. Collaborate with internal teams to improve customer satisfaction. Maintain accurate records of customer interactions. Various ad-hoc assignments across the company. Possibility to help with the production team from time to time, though limited. Qualifications 1+ year experience in customer service or a similar role. Strong communication and problem-solving skills. Ability to handle multiple tasks in a fast-paced environment. Excellent written and verbal communication skills. Tech-savvy with experience using CRM systems and customer service software. Possess a strong work ethic, willingness to learn and share knowledge, and a positive attitude. Availability to work in-office in New York Experience with swim-related products or sports industry is a plus. What We Can Offer Be a part of an ambitious growth company with a flat hierarchy and show off your own skills autonomously. A casual and sporty spirit in the office, where can-do attitude and passion is our fuel. Flexible working hours during the week. Weekly hours: 20 hours Salary: $18/hour Location: TheMagic5, 160 Van Brunt St, Brooklyn, New York.

Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial. Position Overview We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities Customer Service & Sales Support: Engage with clients via phone and email, providing top-notch service and assistance. Educate potential customers on ERISA Fidelity products and services, helping them navigate their options. Proactively follow up on leads and in-progress applications to drive sales conversions. Maintain accurate customer records and interactions in the CRM system. Collaborate with internal teams to streamline processes and improve customer experience. Administrative Responsibilities: Process and track applications, renewals, and policy updates. Ensure accurate data entry and maintain organized client records. Assist in preparing reports, documentation, and client communications. Support the team with invoicing, follow-ups, and other administrative tasks. Qualifications & Skills Experience: 1-3 years in customer service, sales support, or administrative roles. Prior experience working in a CRM system is highly preferred. Skills & Competencies: Strong verbal and written communication skills - comfortable with a high-volume phone role. Driven, self-motivated, and eager to grow in a sales-oriented environment. Detail-oriented with strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task, prioritize, and meet deadlines efficiently. Education & Certifications: BA Degree in Business in related field. Why Join Us? 📞 Heavy phone presence & sales growth opportunities 💼 $45,000 base salary 🏆 Career advancement in a fast-growing company 📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch 🌟 Supportive team environment & professional development If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!

This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

RRC - Ruiz Recruiting & Consulting is a specialized recruiting firm dedicated to collaborating with startup to fortune companies nationwide. We're hiring an Insurance CSR to join a growing firm! We're in need of an Insurance CSR! You'll work directly with customers to help manage/service their policies and provide top notch service! We need someone Commercial Lines experience and Personal Lines is a plus! The Insurance CSR Will: Handle the processing of new policies and renewals for customers. Offer quotes and facilitate the sale of new personal lines insurance policies. Assist with the preparation and issuance of personal insurance policies, including endorsements, evidence of insurance, and other related documents. Proactively identify and evaluate customer needs, delivering tailored and effective solutions. Accurately process payments and submit insurance premiums in a timely manner. Provide friendly and efficient support to customers through phone, email, and various communication channels. The Insurance CSR Background: Previous experience Independent Insurance agency experience required 2+ years of Customer Service Representative, Insurance specialist or Jr. Account Manager in Insurance industry Commercial Experience required Experience using ams360, EPIC or similar AMS RRC is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Company Overview: Your Choice Home Care is dedicated to providing exceptional home care services to our clients, ensuring their comfort, dignity, and quality of life. We are committed to delivering personalized care and support, tailored to meet the unique needs of each individual. Our team is passionate about making a positive difference in the lives of our clients and their families. Position Summary: Client Service Specialist (CSS) will manage care coordination for individuals with developmental disabilities, ensuring compliance with Medicaid and DDD standards. This role involves working closely with clients and families to ensure high-quality care. This individual will supervise Direct Support Professionals providing services to individuals through the NJ DDD community-based supports and individual supports programs. Position Responsibilities: · Lead a team of Direct Support Professionals (DSPs) and caregivers, ensuring continuous training and compliance with regulatory standards. · Manage the onboarding process for new DSPs, including scheduling of required background checks and training. · Provide ongoing support to new DSPs during their initial period of employment and subsequent supervision. · Address and resolve DSP issues and concerns promptly. · Act as the primary liaison between clients, families, and caregivers, ensuring all client needs are met. · Monitor the delivery of services to ensure they meet quality standards and regulatory requirements. · Attend ISP renewal meetings and assist in the development of personalized care plans in compliance with Medicaid, DDD, and state healthcare regulations. · Implement feedback and improvement programs to enhance client satisfaction and service efficiency. · Analyze client care data to identify trends and opportunities for improving service delivery. · Develop strong relationships with community organizations and stakeholders to ensure seamless client support and resources. Including attendance at community events. This role may involve work on some nights/weekends. · Completion and maintenance of active CPR/First Aid certification · Completion and maintenance of all DDD/DHS trainings/continuing education requirements per Appendix E of the CCP and SP manuals and any other specialized training relating to the services being delivered/individual being served. · Collaboration with DDD/DHS for any investigations, inspections, or inquiries and act as a mandated reporter. · Other Duties as assigned. Education, Experience, and Skills: · Education: Bachelor's degree in social work, Healthcare, or a related field referred. · Experience: 5+ years of experience in client service management, preferably in home care or healthcare. · BCBA/RN a plus but not required. Job Requirements: · Must be at least 18 years of age and authorized to work in the United States. · Ability to read and write in English. · Valid Driver's license (if applicable). · Successful completion of initial, and ongoing, Background and Exclusion Checks, fingerprinting, drug testing, and other pre-employment screening, as applicable to comply with NJ DDD Supports Program or Community Care Program Policy & Procedures Manuals. Additional Information: · Position Type: Full-time · Work Location: In-person in Fairfield, NJ · Supervisor: Senior Director, Client Services · Supervision Authority: Supervises Direct Support Professionals (DSPs). Your Choice Home Care is an Equal Opportunity/Affirmative Action Employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. Salary based on experience.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manager customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Resolve customer complaints in a professional manner Process orders, returns, and exchanges Provide product and service information and guidance Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Maintain a positive and empathetic attitude toward customers Stay updated on product knowledge and company policies Follow daily task check list Participate in testing and quality control of changes on the website Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.