Customer Care Representative Jobs in Verona, WI

Corporate Trust (CT) Corporation, part of Wolters Kluwer, is seeking Customer Success Associates to join its team. CT Corporation is a global leader in legal entity management, corporate compliance, and due diligence solutions. This role involves managing customer relationships and providing legal and compliance services to corporations, law firms, and small businesses. Responsibilities: Provide prompt, professional service through verbal and written communications. Offer consultative customer service to determine customer goals and compliance needs. Manage the full life cycle of the order process and drive cross-selling opportunities. Organize and prioritize high volumes of requests using SalesForce and internal systems. Handle customer escalations and collaborate with the customer service team to resolve issues. Develop and maintain positive working relationships with customers and key partners. Strive to become a subject matter expert in the department, company, and industry. Qualifications: Bachelor's degree or equivalent B2B client service experience. Preferred minimum of two years of B2B client/customer service experience, ideally in banking, insurance, hospitality, retail, or legal industries. Strong organizational, time management, and multi-tasking skills. Ability to quickly absorb product knowledge and apply it to customer needs. Capable of making sound business decisions and exercising discretion and judgment. Preferred experience in generating add-on sales revenue. Strong analytical and problem-solving skills. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). About the Company Wolters Kluwer is a global leader in professional information services, providing tools and software solutions to professionals in legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare sectors. Wolters Kluwer supports its customers in making critical decisions that improve business efficiency, client outcomes, and the functioning of judicial and regulatory systems. More information can be found on their website and social media platforms.

We are seeking a motivated and customer-focused Customer Success Specialist. This role is ideal for someone with 1+ year of experience in customer support on an inside sales team, who is eager to develop their career further in sales. You will be responsible for engaging with customers, resolving inquiries, and identifying opportunities to enhance customer satisfaction and business growth. Responsibilities: Provide outstanding customer service via phone and email to address inquiries and resolve concerns. Handle purchase orders (POs) and generate entry-level quotations and orders in coordination with Inside Sales members. Build strong relationships with customers by understanding their needs and offering appropriate solutions. Educate customers on products and services to enhance their experience and maximize value. Identify sales opportunities and communicate potential leads to the inside sales team. Maintain accurate records of customer interactions and follow up as needed. Collaborate with internal teams to ensure a seamless customer experience. Stay up to date on company offerings, industry trends, and best practices. Qualifications: 1+ year of customer service or related experience, including experience on an inside sales team. Strong communication and active listening skills. A passion for helping customers and a desire to grow into an inside sales role. Ability to multitask, stay organized, and manage time effectively. Problem-solving mindset with a positive and proactive attitude. Proficiency in CRM systems and basic computer skills preferred.

This position participates in required training activities and learns product and system knowledge necessary to respond to Personal Lines related inquiries received from agents, agency staff, operations and customers. Focuses on providing outstanding, customer service while working diligently to meet customer needs. Strives to resolve on first call, with minimal effort required on the part of the customer thus providing the most customer value. Position Compensation Range: $25.00 - $31.25 Pay Rate Type: Hourly Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. We are hiring specifically for the locations listed below with a preference for candidates within a 50 mile radius: Madison, WI, 53783 St Joseph, MO, 64507 Eden Prairie, MN,55343 Phoenix, AZ, 84034 The starting pay rate for this role is $25/hr Primary Accountabilities • Develops knowledge of systems and various application trainings associated with policy processing. • Responds to basic inquiries from agents, agency staff & customers related to policies and accounts with supervision. • Attends training and obtains licenses to acquire skills needed to transition to next level. • Provides input on continuous process Improvement ideas for customer and agent support processes. • Follows procedures and continuous process improvement standard work. Specialized Knowledge & Skills Requirements • Demonstrated experience providing customer-driven solutions, support or service. • Demonstrated written and verbal communication skills • Demonstrated typing/keyboarding skills (30 wpm) • Demonstrated experience with various PC software applications (e.g. Microsoft Office Suites, Internet Explorer, Outlook). • Demonstrated math skills (multiplication, division, addition, subtraction). License • Not applicable. Travel Requirements • Up to 10%. Physical Requirements • Work that primarily involves sitting/standing. Working Conditions • Not applicable. We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply! We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. #LI-PT1

If you are interested in providing best in class customer service, we are looking for a motivated, positive individual to provide customer service to our guests in the exciting field of general aviation. A successful CSR welcomes and directs visitors/customers with a smile! Customers have a question, you have an answer! Whether you are working the front desk or the ramp you have direct contact with pilots, passsengers and aircraft movement. It's an exciting industry with on the job training. We are a family-owned company looking for someone who is a team player. Individuals must be capable to answer telephone and radio systems regularly while providing product and service information. We are a 24/7 operation, so the ability to work a weekend day and holiday shift(s) is required. Shifts 6am-2pm and 2pm-10 pm Minimum Job Requirements: Previous Guest Services Experience Excellent Communication Skills Working knowledge with customers and customer accounts beneficial Ability to learn and work with software systems Minimum of a high school diploma or equivalent Ability to stand for long periods of time and move in a constant changing environment Valid (clean) driver's license 18 years of age or older. Must have the ability to work unrestricted in the United States as a citizen or permanent resident. Candidates must pass a background check and a federal fingerprint check. Madison (MSN) Our focus is on delivering the best possible customer service Wisconsin Aviation is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Job Description for SOLUTIONS CENTER RELATIONSHIP REPRESENTATIVE Solutions Center Manager & Officer and Solutions Center Supervisor •High School education or equivalent •Minimum one year of customer service and sales experience •One year of experience in the financial industry preferred •Inbound customer service experience preferred •Strong communication skills characterized by excellent listening, writing, and speaking skills •Must have a keen eye for detail and follow instructions to the letter •Professional telephone voice as related to tone, volume, pitch, inflection, pronunciation, diction and rate of speech •Must be self-motivated •Ability to use standard or specialized computer hardware and software packages, including word processing in a Windows environment PRIMARY ACTIVITIES AND RESPONSIBILITIES: •Provide banking services to both bank customers and prospects through inbound telephone calls, emails, and chat •Receive calls from customers and prospects, document complaints/problems and assure timely resolution. Involve other departments as necessary. •Handle all calls in a timely, efficient, courteous manner in line with Bank service standards, leaving customers and prospects with a positive image of Customer Service and the Bank. •Handle telephone calls referred by members of management and those regarding Electronic Funds Transfer claims and fraudulent and suspicious activity. •Open deposit accounts through online application program. •Evaluate customer needs while keeping in mind their financial goals. Applying knowledge of banking products and services to meet customer needs •Support sales and service strategies that build relationships and promote needs based selling •Follow Customer Identification Procedure completely 100% of the time. •Ensure customer satisfaction and retention while working within operating guidelines and procedures. •Maintain a 98% Mystery Shop average •Maintain product knowledge to assist with customer inquiries and refer the Bank's products and services. •Provide back-up support to the Deposit Operations Team Members, as required. •Operate network computers/software, and other equipment necessary to handle financial transactions and customer inquiries •Perform all applicable account maintenance activities requested by customers and management. •Know where the CRA notice, statement and public disclosure file is located in the Branch and who the CRA Officer is. •Participate in on-going training. •Understand Bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive program. •Perform other duties as needed or assigned.

Introduction Looking to join a vibrant organization that makes a difference? At Church Mutual, our customers are at the heart of everything we do. For more than 125 years, we've made it our business to protect those who serve and inspire others through our specialized insurance expertise and innovative solutions. Our customers do amazing things for the world - when we protect them, we Stand for Good. We foster a workplace where all employees are treated with dignity and respect; diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs. What you'll be doing: As part of a team, provide timely solutions to customers primarily through telephone and email inquiries while optimizing the customer experience. Provide comprehensive direction regarding insurance coverages and options, information as requested, and resolution for concerns. Documentation of all inquiries and actions taken is required. Process transactions, complete required forms, and produce insurance documents. Determine eligibility for additional coverages and policies, including quoting and selling. This is a HYBRID position that requires 2 days per week IN the office and can be based in one of the below locations: * Milwaukee, WI * Madison, WI * Merrill, WI (preferred location) * Mechanicsburg, PA Please list your preferred work location as one of the four from the list above when applying. On any given day, you'll: * Provide comprehensive direction and solutions to external and internal customers through written and verbal communication.• Promptly provide information in response to inquiries to handle and resolve concerns.• Create system documentation of all verbal/written interactions with a customer, including any actions that were taken.• Gather and enter system data to process transactions and produce contractually correct insurance documents. Document all decisions and communications associated with the process.• Analyze, evaluate, and make decisions on eligibility of new business and quote endorsements, recognizing exposures and coverage alternatives. Offer risk management suggestions and adequately price insurance coverages. Complete required forms as necessary, including applications, surveys, and legal documents. This includes quoting additional coverages and policies.• Maintain assigned tasks on a daily basis.• Support Church Mutual customers across a specific geographic region.• Support the direct religious Church Mutual product line and Center of Excellence.• Work collaboratively in a team environment to achieve corporate and team goals to enhance the customer experience. Assist others in work processes to accomplish team workload expectations.• Extensive interaction with all Church Mutual customers, team members, sales force, and others related to Church Mutual operations.• Remain current on company systems, forms, and procedures. Continue to develop knowledge of the property and casualty industry, religions, religious organizations, senior living, camps, schools, nonprofits, and operations specific to Church Mutual's business niche.• Maintain confidentiality of the organization's customers and data.• Participate in individual and team trainings and meetings.• Suggest improvements and periodically participate in contact center initiatives to improve effectiveness. Here's what we expect This is a HYBRID position that requires 2 days per week IN the office and can be based in one of the below locations: * Milwaukee, WI * Madison, WI * Merrill, WI (preferred location) * Mechanicsburg, PA Please list your preferred work location as one of the four from the list above when applying. * We encourage bilingual candidates to apply, particularly those fluent in both English and Spanish. * Property and casualty insurance license required and relevant licenses must be renewed and maintained in accordance with Church Mutual and applicable state requirements.• High school diploma or equivalent required.• Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement.• Post-secondary education or participation in recognized insurance education courses is desirable.• Experience documenting during telephone conversations strongly recommended.• Ability to work a pre-established work schedule and provide after-hours support for customer requests based on customer demand and/or employer's request.• Ability to work independently, as part of a team, with the ability to communicate internally across a variety of channels.• Strong verbal and written communication skills.• Excellent multitasking and prioritization skills.• Ability to learn and utilize technology and software from a variety of sources, including, but not limited to, various Microsoft products desirable.• Comfortable analyzing exposures to recognize areas of concern and offer appropriate solutions.• Positive, professional, and customer-oriented attitude. Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location. Minimum Compensation USD $21.37/Hr. Maximum Compensation USD $29.92/Hr.

Calling all Weekend Warriors! Looking to fill out your schedule and earn some extra money in a fast-paced environment? Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement-making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there's likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we're just getting started! As a Part-Time Call Center Representative you will act as the liaison between the company and our customers to provide award-winning service and find solutions to their home remodeling projects. Our call center team works with customers in all of our established markets, giving you the opportunity to work with homeowners just down the street or across the country! What We Offer Hourly base pay plus performance-based bonus and commission opportunity Earning potential that averages $25-$35/hr with top earners clearing $45/hr! Spacious newly-expanded call center space! Get away from the drop ceilings and cramped work space! Multiple shift options for evenings and weekends Hours of operation are 7am-9pm daily Full-time opportunities and advancement potential available About the Role In this position, you will: Managing inbound and outbound calls in a fast-paced call center environment No cold calls! Leads provided via multiple established sources Scheduling customers with our in-home sales advisors for FREE demos of our products and services Partnering with scheduling teams to verify appointments and confirm with customers Utilizing pre-built scripts to engage customers and work with them to find solutions to their home project needs Participating in regular department contests and achieve both personal and team goals Key Qualifications Weekend availability required Prior inside sales and/or call center experience preferred Customer service or retail background preferred Outgoing personality with strong communication skills Motivated and competitive spirit Professional approach on a daily basis Desire for growth and improvement Consistent and reliable performance Ability to multitask and prioritize Proficient knowledge of general technology and computer applications About Mad City Windows & Baths At Mad City Windows & Baths, a Renuity company, we're making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we're combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities-100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you'll have the opportunity to make an impact, grow your career, and help people create homes they love. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************. If you have a question regarding your application, please contact ****************** To access Renuity's Privacy Policy, please click here:

Come and work for Envoy Air, an American Airlines Group Company, at MSN and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $18.22 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

We are filling two Revenue Agent positions. Both positions will work onsite providing customer service in person, by phone, and in writing. The Front Counter position has primary responsibility for providing in-person assistance to customers, processing payments, balancing cash registers and educating taxpayers. This position answers questions about individual income tax, sales tax, employer withholding, related tax credits, and working with customers who owe back taxes or statewide debt. The Return Services position assists customers with using external facing systems, makes account corrections, explains notices and requests for information, performs research relating to customer refunds, check traces and electronic transfers, and answers questions about registration, return preparation and tax laws and rules. View the Front Counter position description and Return Services position description to learn more. Salary Information The starting pay rate for these positions is $24.42 per hour, plus excellent benefits. The classification of these positions is Revenue Agent, which is in Pay Schedule 07, Pay Range 04. Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Starting pay for current state employees may vary based on applicable provisions in the Compensation Plan. Job Details Background Checks: Due to the nature of this position, final candidates will be subject to criminal background, fingerprint, and tax compliance checks. I-9 Requirements: Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without sponsorship) at the time of application. The Department of Revenue does not sponsor work or student visas, either at time of hire or at any later time. DOR participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S. Probationary Period: A 12-month probationary period may be required. Qualifications Minimally qualified applicants will have experience in all of the following: * Providing customer service in person, by phone, or in writing * Handling confidential documents * Using computer software/Microsoft Office Products or equivalent In addition to the above, well qualified applicants will have experience with any of the following: * Handling customer account issues, requests, or inquiries * Researching and analyzing complex information * Cash handling How To Apply To be considered for this position, you must complete the online application by the deadline. Click "Apply for Job" to start the application process. For instructions, refer to the following link: Applying to State Service. You must attach a current resume and a letter of qualifications in a Microsoft Word or PDF compatible format. Make certain these documents clearly illustrate your experience, including detailed examples, with each of the qualifications listed in the "Qualifications" section of this announcement. These documents will be used to assess whether your qualifications meet the qualifications required of the job. For instructions on developing your application and what should be included in these materials, click here. Make certain your resume and letter are how you want them to be before you finalize the application as you are not able to update or change your application materials once you click "Submit". Submitted materials will be evaluated by a job expert and the most qualified applicants will be invited to the next step of the selection process. If you are invited to interview, you will be contacted via email. Make certain your contact information is correct and check your email regularly. Permanent classified state employees who are eligible for transfer, voluntary demotion, or reinstatement should complete the application process as described above by the stated deadline. Veterans with a 30% or greater service-related disability rating are eligible for non-competitive appointments. If you meet this eligibility criteria, please send a letter of qualifications, resume, DD-214 (honorable discharge), and documentation of your service-connected disability rating (dated within 12 months) to the contact listed below. Current state employees in permanent positions are not eligible for non-competitive appointments. Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance. Questions can be directed to Jacob Brost, at ************************** or phone at ************. Deadline to Apply All application materials must be received by 11:59 PM on Monday, March 17, 2025.

Join Our Award-Winning Team as a Customer Support Representative - Part Sales at Palmer Johnson! Are you ready to take your career to the next level with a dynamic, forward-thinking company that values creativity, growth, and flexibility? Palmer Johnson has an exciting opportunity for an enthusiastic and driven Customer Support Representative - Part Sales to join our team. This position is based in Sun Prairie, WI, but we offer the flexibility of working remotely from your home office. We're proud to be named a Top Place to Work in Madison for Small Businesses in 2024 by the Wisconsin State Journal, and we want YOU to be part of our success story. Who We Are Palmer Johnson is a dynamic industry leader committed to providing superior customer service. We're a national remanufacturer and authorized distributor of heavy-duty off-highway transmissions, axles, and components, representing such vendors as Twin Disc, ZF, Dana Spicer, Kessler, Funk/John Deere, Carraro, and more. Equipment OEM lines include JLG, Genie, Hyster, JCB, Manitou-Gehl, Brandt Hi-Rail Trucks and more. With 45 years of excellence, we know that our people are our greatest asset. We are committed to providing an atmosphere that encourages growth, creativity, and job satisfaction. About the Role As a Customer Support Representative, you'll be the key player in helping our customers-both new and existing-navigate our comprehensive product lines, from their initial inquiry all the way through to delivery. Using our cutting-edge systems, you'll provide fast, accurate, and top-tier customer service while enjoying the variety of working in a fast-paced environment. Your role will involve engaging with customers from around the world, helping them solve problems, and driving sales growth-all while collaborating with a fantastic team. Are you the right fit? If you're ready to thrive in a high-energy role and answer “YES!” to the following questions, we want to hear from you: Do you have experience in the off-highway industry (including hydraulics, engine, and/or off-highway equipment)? Do you have an associate or bachelor's degree in Business, Sales, or Marketing (a degree is preferred, but not required)? Do you have a passion for customer service and experience in roles like Customer Service or Account Management? Are you a problem-solver with a knack for critical thinking, and can you deliver outstanding solutions for our customers? Do you have a sales-driven mindset and are you goal-oriented? Do you pride yourself on professionalism in all forms of communication (email, phone, and in-person)? Are you tech-savvy, with the ability to quickly learn new systems and work across multiple platforms? Do you excel at multi-tasking and working with a sense of urgency while remaining a self-starter? Do you bring a positive attitude and enjoy having fun at work? What's in it for you? Competitive compensation and performance-based incentives! No nights or weekends! We're open Monday through Friday, 8 AM - 5 PM. A fun, flexible work culture that values work-life balance. Exceptional benefits including 401(k), health insurance, dental, vision, life insurance, disability coverage, wellness programs, and paid time off (including 8 paid holidays). Palmer Johnson is an equal-opportunity employer. We celebrate diversity and are committed to hiring a workforce that represents a wide range of experiences, cultures, and perspectives. Take the next step in your career with Palmer Johnson today!

Department Mark Rink Employment Type Full Time Location Madison Workplace type Onsite Compensation $17.00 - $22.00 / hour Key Responsibilities Skills, Knowledge and Expertise Benefits About Bold MK Bold MK is more than just a marketing company. We are your creative partners, strategic advisors, and brand champions. Our mission is simple yet powerful: to empower brands to embrace their boldness and transform it into exceptional results. With a team of visionary creatives, innovative strategists, and passionate problem-solvers, we are here to redefine what's possible in marketing.We believe that to break through the noise, brands need to do more than just follow trends-they need to create them. That's why we live by a philosophy of thinking big and acting boldly. We're not afraid to challenge the status quo, push boundaries, and explore new horizons. We embrace risk-taking as a pathway to reward and innovation as a key to distinction.

Trego-Dugan Aviation at the Dane County Regional Airport in Madison, WI. Starting wage $17.00 per hour Paid Time Off Must have a valid driver's license Must pass a 10-year background check and pre-employment drug test Must be able to complete required training. Passenger Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required. Essential Duties and Responsibilities: The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Ad hoc assignments as requested by the Lead or Supervisor Completing sales reports Excellent communication skills Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be well groomed and physically fit Other duties as assigned Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986 Able to attend required training Physical Demands :Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Ramp Service Agent General Purpose of Job: The Ramp Service Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties. Essential Duties and Responsibilities: Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities. Move luggage and co-mail of various weight and dimensions to and from aircraft and airport luggage receiving area. Load and unload baggage, luggage, and co-mail. Operate ground equipment, including tugs and belt loaders. Marshal aircraft to and from gates. Provide proper handling of baggage requiring special care. Service aircraft lavatories. Perform aircraft interior cleaning. Responsible for aircraft security searches and commissary security searches. Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained. Follow safety regulations which include the proper use of ground equipment and wearing proper safety items. Able to communicate using a two-way radio. Must be at least 18 years old. Able to read and write English. Physical Demands: Must be able to work in a high pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow. Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status. To learn more about Topcon career opportunities go to ********************* . Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name. **Job Purpose:** The Customer Success Representative supports Autodesk and Bluebeam Account Managers in driving business growth and renewals by fostering strong client relationships and ensuring the successful delivery of technical service engagements. This role acts as a trusted advisor to clients, aligning their needs with tailored solutions, providing proactive support, and ensuring satisfaction through effective coordination of resources and services to achieve desired outcomes. **Core Job Duties** + Collaboration with Account Managers: Partner closely with account managers to identify opportunities for renewals, upselling, and cross-selling by understanding client goals and aligning solutions accordingly. + Technical Service Oversight: Coordinate and oversee the delivery of technical service engagements, ensuring they are executed on time, within scope, and meet client expectations. + Client Relationship Management: Build and maintain strong, trust-based relationships with clients, acting as their primary point of contact for ongoing support and service needs. + Customer Advocacy: Serve as the voice of the customer, gathering feedback and insights to communicate client needs, challenges, and opportunities to internal teams. + Issue Resolution: Act as a liaison between the client and technical teams to resolve issues promptly, ensuring minimal disruption to client operations. + Process Improvement **:** Contribute to the development of customer success best practices and tools to enhance team efficiency and customer experiences. **Minimum Requirements for job:** **Education and Experience:** + Bachelor's degree in Business Admin or Technology related field + 5+ years of experience in Autodesk and Bluebeam Customer Success, Account Management, technical project management, or related role + Familiarity with CRM and PM tools **Knowledge, Skills & Attributes:** + Autodesk and Bluebeam or related software + Strong understanding of customer success principles and practices. + Familiarity with technical service delivery processes and project coordination. + Strong organizational and time-management abilities to handle multiple priorities effectively. + Analytical and problem-solving skills for addressing client issues and identifying opportunities. + Customer-focused mindset with a proactive approach to addressing needs and challenges. + Collaborative and team-oriented with the ability to work across departments. **Physical Requirements:** + Occasional ability to lift and carry items up to 20 pounds, such as laptops, presentation materials, or equipment. + Capacity to travel as required, which may include driving or air travel. **Working Conditions:** + Primarily operates in a remote work environment with consistent access to necessary technology and resources. + Flexible schedule to accommodate client meetings or deadlines across different time zones, including occasional early mornings or late evenings. + Periodic travel may be required for on-site client visits, conferences, or team meetings + Ability to work in a fast-paced, collaborative environment while managing multiple tasks and deadlines. **We are Topcon (*********************************** .** We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services. We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow. Learn more here (**************************** .

We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. At Generac, we don't simply wait for opportunities to come to us. Our teams consistently seek out new and innovative advances in our industry, driving our great success and company growth. We are a leader in the power generation industry that is successfully breaking ground in the Clean Energy segment. This growth equals rapid career advancement opportunities for those who want to be challenged and enjoy a fast-paced, high-performance culture. Join us, as we inspire change for a better world, positively impact our people and the community, influence and achieve positive results that support growth, and innovate the industry.The Customer Experience Technical Representative is a key contributor in delivering Generac's “Customer First” promise. Being a Customer Experience Technical Representative requires understanding of technical product information to provide informed decisions and recommendations. This role is responsible for providing excellent customer care by using knowledge of company products and resources to provide accurate information, answer questions and ensure final resolution.Essential Duties and Responsibilities: Customer satisfaction Ability to pass product and process testing following training Receives and documents all customer interactions in real time Corresponds to customer interactions via email, phone, text or chat Maintains contact center metrics including customer satisfaction, productivity and adherence Responds to and resolves customer technical and non-technical inquiries and issues Assists customers with installation and issue resolution in the moment Assists customers with troubleshooting issues and offer accurate information in the moment Seeks out answers to customer questions utilizing the product material and tools available remaining current on products, services and promotions Maintains product knowledge through training and continuing education Escalates more complex inquiries or complaints appropriately to specialized teams Maintain Outlook email inbox, calendar, and tasks regularly Flexible to work overtime hours to meet customer & business need Data entry Other duties assigned Minimum Qualifications: High School Diploma or GED 1 year experience in a customer service role or technical troubleshooting Preferred Qualifications: Contact Center experience with troubleshooting Experience handling a high volume of inbound calls ERP: Previous experience using SAP or equivalent CRM: Pervious experience using SAP or Salesforce Office Platform: Basic use of Microsoft Office Suite including teams, outlook, calendar Knowledge, Skills and Abilities: Technical Aptitude: Ability to excel at technical tasks Results Oriented: Achieves successful outcomes Supportive: Provides encouragement to peers Disciplined: Ability to reliably adhere to policy and process Forward thinking: Continuous Improvement mindset Ability to de-escalate: Conflict resolution skill set Coachable: Open to learning and development Responsibility: Accountability for honest and ethical conduct Receptiveness: Open to receive information and its potential value Empathy: The ability to express other experiences Independent Initiative: Ability to think for themselves and act when necessary Analytical Thinking: Ability to identify problems and solution Communication: Excellent verbal and written communication skills Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Madison area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

Lodi Veterinary Care is seeking an Equine Veterinary Service Specialist for our progressive & fast-paced practice. Successful candidate must have excellent customer service skills, problem solving skills, have computer knowledge, and be team oriented. Duties include but are not limited to: phone communications, data entry, client education, and computerized scheduling. Equine knowledge and experience are required. Hours include some evenings as well as a Saturday rotation. At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including: • Comprehensive medical, dental, and vision insurance • 401(k) matching • Generous holidays and paid time off • Career development programs • Robust health and wellness initiatives • Employee referral bonus programs and much more! AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.

SonSoft is an IT Staffing and consulting firm and duly organized under the laws of the Commonwealth of Georgia. We are growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description Hi, I have a following full time opportunity for you. Please let me know, if you are interested. Thanks! If interested then please send me your latest resume along with current & expected salary . Job Title : Oracle Utilities Customer Care and Billing Technical Developer (with experience on Java, SQL, PL/SQL, CC&B Application Development Frame works etc.) Job Location : Madison, Wisconsin (Capital City of Wisconsin State) Job Type : Full time ( This position may require travel and/or relocation ) Interview Type : Telephonic with Skype Note: > Only US Citizen, Green Card Holder, H4-EAD, GC-EAD & L2-EAD can apply. > No H1B, OPT-EAD & TN candidates please Please share your resumes at ******************************** or connect me @ ************************************* Required: • At least 4 years of experience in CIS solutions for Utilities. • Experience of at least 1 or 2 full-cycle implementation for a utility (Power/Water/Sewer) with hands on Development experience in Oracle CC&B. • At least 4 years of experience in leading development teams through the project life cycle and working with client teams/SME's. • At least 4 years of development experience in Java, SQL, PL/SQL, CC&B Application Development Frame works. • At least 2 years of experience in Batch Programming, Algorithm, UI Maps, Change Handlers, Service Scripts, Business Scripts etc. • At least 1 year of experience in Hibernate Framework ,Web logic Server, Performance Management Tools, Scripting languages (Perl/Shell/Ant Scripts etc). • Analytical and Communication skills. Experience in Utilities Domain and Project Management. • Experience and desire to work in a management consulting environment that requires regular travel. • The job entails sitting as well as working at a computer for extended periods of time. • Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Qualifications Qualifications Basic: • Bachelor's degree or foreign equivalent but should be from an accredited Institution/University. • Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 5 years of experience in Information Technology Industry. Additional Information ** U.S. citizens and those authorized to work independently in the United States are encourage to apply. We are unable to sponsor at this time. Note:- 1) This is a Full Time & Permanent job opportunity. 2) Only US Citizen , Green Card Holder , GC-EAD , H4-EAD , L2-EAD can apply. 3) No OPT-EAD , H1B and TN candidates please. 4) Please mention your Immigration Status while applying . All your information will be kept confidential according to EEO guidelines.

Come and work for Envoy Air, an American Airlines Group Company, at MSN and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $18.22 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.

At Wisconsin Aviation in Watertown, WI, our staff has a front-row view to general aviation operations. We are looking for a motivated individual to assume an accounting/CSR role. This position works both as an associate in the accounting department and as a CSR. You have accounting responsibilities and are regularly scheduled at the front desk. You should expect to work some weekend days and holidays. We are an attentive group in a relaxed environment. Duties within accounting include cash reconciliation, invoicing, payables and operations administration. Our principal accounting department is located in Madison and you will collaborate with them. At the front desk, you welcome, direct, and provide information services to customers and visitors. You must be comfortable in answering telephones and operating our radio systems. Requirements: · Working knowledge in Aviation is a plus · Working experience in accounting required · Customer service skills · Be 18 years of age and have an Associate degree or equivalent · Above-average communication skills · Working knowledge of Microsoft Word, Outlook, Excel, and data entry · Be comfortable in learning and working with multiple software programs · Candidates must pass a background check and have a valid driver's license Physical Requirements: · The ability to sit and stand for long periods of time and move in a changing environment · The ability to see and respond to security situations · Works with and around products and materials associated with an airport. Works in an environment that may be noisy with aircraft. Location: Watertown, WI (RYV) Our focus is on delivering the best possible customer service Wisconsin Aviation is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.