Customer Care Representative Jobs in Somerville, MA

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Senior Customer Experience Colleague, you will prioritize the customer experience by selling to our customers in the moment to service their needs. You will drive enterprise wide cross-category selling across multiple selling platforms to deliver sales goals, achieve sales growth, and enhance the shopping experience by providing personalized service in all departments. This position exemplifies the Own Your Style service model and requires a can-do attitude that goes above and beyond with a personable and efficient approach when servicing the customer. What we can offer you Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. What you will do Provide an exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through virtual selling. Assist the customer and influence the sale by making the best product recommendations, focusing on size, fit, and style while leveraging product knowledge and digital resources (product descriptions, customer reviews, etc.). Engage and interact with customers during their in-store or online journey to acquire and grow client relationships by leveraging elevated outreach tools including My Client and company social media assets. Effectively develop and maintain relationships with peers and store leadership to problem solve and create the best possible outcome for the customer. Share customer feedback daily to create a better customer experience. Use Point of Sale (POS) systems, client acquisition systems, and other store technology, including, but not limited to computers, tablets, smart phones, work-associated apps, and social media. Partner with store team, vendors, and community partners to develop, advertise, and host virtual and in-store events to deliver incremental sales. Maintain selling floor presentation following company merchandise directives and ensure fitting rooms are customer-ready by promptly clearing merchandise and returning it to the appropriate area on the selling floor. Ensure receipt of new merchandise, unpack and set up new merchandise according to visual guidelines Reconfigure store fixtures to prepare new layout and visual presentation for upcoming theme. Perform store opening and closing procedures, including accessing alarm system and settling the registers Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Skills You Will Need Product knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices. Communication: Comfortable communicating with customers virtually, via phone, and in person. Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events. Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders. Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources. Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Collaboration: Partnership with the total team to drive sales and deliver the customer experience Who you are Flexible availability, including days, evenings, weekends and holidays. Ability to effectively communicate and present information to customers, peers, and all levels of management. Resourceful and able to adapt quickly to changing priorities. At least 2 years of selling or customer experience preferred. Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision. Lifting and moving items weighing up to 30 lbs. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macys JOBS.com.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Helpdesk/Desktop Support - Investment Operations - Business Fundamentals - Project Management Support - Cyber Security Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Quincy, MA-02171

We are The Hollister Group, the Boston area's leading women-owned staffing firm guiding candidates through the job search process and connecting top-tier talent with opportunities that meet the needs of our candidates and our clients. We are working with a client in Chelmsford, MA looking to add a Customer Service Coordinator to their team. This is a direct hire, onsite position. If you are interested and match the specifications below, we'd love to talk to you! Responsibilities: Receive incoming calls from customers and potential customers Resolve customer issues to proactively provide solutions Gather information from customers and company personnel to help assist customers Monitor email inbox and respond in a timely manner Initiate new customer onboarding Perform data entry in internal system to document calls and emails Provide backup on other positions as needed Qualifications: 2+ years of customer service experience in a non-retail environment Ability to multitask and manage deadlines Ability to work under pressure Strong Microsoft Office Suite experience Organization skills Attention to detail If these details don't quite align with you, don't worry! We have a variety of other openings for Administrative roles, and in Human Resources, Accounting, and Finance. Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

About ConnectPay ConnectPay provides comprehensive payroll and HR solutions tailored for small and medium sized businesses. Focusing on simplifying payroll and ensuring compliance, ConnectPay offers services that include payroll processing, tax compliance, benefits administration, and workers' compensation. Our employees are our most valuable asset, and we are dedicated to fostering a collaborative and supportive environment that empowers every team member to contribute to our growth and success.

The Banking Call Center Representative is responsible for handling inbound and outbound customer calls, assisting clients with banking transactions, resolving inquiries, and providing information about products and services. This role requires excellent communication skills, attention to detail, and a commitment to delivering top-notch customer service. Key Responsibilities: ✅ Customer Support & Assistance Answer incoming customer calls promptly and professionally. Provide account information, process transactions, and assist with online banking issues. Address and resolve customer complaints, escalating complex cases as needed. Educate customers on banking products, services, and promotions. ✅ Technical Support & Problem Resolution Troubleshoot online banking, mobile app, and ATM-related issues. Guide customers through password resets and security measures. Qualifications & Skills: High school diploma or equivalent. Prior experience in customer service or call center environment preferred. Strong verbal and written communication skills. Ability to multitask and work in a fast-paced environment. Problem-solving skills and attention to detail. Ability to maintain professionalism and confidentiality. #43583

Are you passionate about investments and client service? Our client, managing over $9 billion in client assets, is seeking a Client Services Representative to join their dynamic team. In this role, you'll collaborate with portfolio managers to deliver exceptional service, craft tailored client presentations, support trading activities, and contribute to wealth strategies for generations of families. Every day is different, offering opportunities to solve complex problems and make a real impact. What You'll Need: Bachelor's degree with 2-5 years in investments or financial services Strong analytical, organizational, and communication skills Proficiency in Microsoft Excel & PowerPoint Interest in financial planning, investments, and client engagement We offer a collaborative environment where your ideas matter. Ready to elevate your career? Apply now and help shape the future of wealth management. Email: **************************** Tags: Client Services Representative, Analyst, Portfolio manager, investments, wealth management, finance, financial services

Link to Career website: Career Website British Airways As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Customer Experience Agent Are you passionate about delivering world-class customer service? Do you thrive in a dynamic, fast-paced environment? British Airways is seeking outstanding individuals to join our team as Customer Experience Agents at our Worldwide Airports across the United States, Canada, South America, Bermuda & Mexico! As the face of British Airways, you'll play a crucial role in crafting unforgettable experiences for our passengers, ensuring their journey with us is smooth, enjoyable, and truly reflective of our dedication to perfection. What You'll Do Greet and offer personalised service to all British Airways and codeshare customers, ensuring a welcoming and seamless experience throughout their airport journey. Assist passengers with check-in, boarding, connecting and arrival processes. Address customer queries and concerns efficiently, always aspiring to go above and beyond to provide outstanding service. Where required, basic ticketing, documentation and baggage handling with the occasional lifting of bags up to 70 lbs. Operation of the loading bridges and driving of company vehicles assigned to Customer Services is required for anyone holding a valid driver's license Support our premium customers with tailored, high-end service both at check-in and our award winning business and first class lounges Facilitate safe, secure, and punctual departures Collaborate with team members to ensure seamless operations and customer satisfaction Adapt quickly to changing situations, always maintaining a positive and proactive demeanour What You'll Bring to British Airways A passion for hospitality and an enthusiasm for creating exceptional customer experiences Strong communication skills and the ability to engage confidently with a diverse range of customers Maintain composure and adaptability, even in difficult or fast-paced situations. Flexibility to work shifts covering 24/7 operations, Pride in your personal appearance and a dedication to upholding British Airways' high standards Comfortable using various computer systems and applications A proactive approach to problem-solving and decision-making Able to work optimally both independently and as part of a team Your Experience Experience in a hospitality or customer service role is desirable Proficiency in spoken and written English (additional languages are a bonus!) Aged 18 or over at the time of application, with the unrestricted right to live and work in the specific country of employment. (USA/CANADA/BRAZIL/ARGENTINA/ BERMUDA/MEXICO) Must be able to obtain Security clearance, which includes cleared drug screen, criminal history and/or fingerprinting British Airways supports a drug and alcohol-free work environment Safety is paramount in the aviation industry. British Airways is committed to protect the health and safety of its employees and the traveling public by ensuring that colleagues on duty are drug and alcohol free. Therefore, reporting for work or working while impaired by, or under the influence of alcohol, controlled substances, or any other drug (including inhalants) or possession on the work site of these substances or any other lawful drug (including inhalants), by any employee is expressly prohibited. Join us at British Airways, where your dedication to customer service will help us maintain our position as a leading global airline. Together, we'll create moments that matter for our customers and build lasting connections around the world! Ready to elevate your career? Apply now and become an integral part of the British Airways team!

My client, an established and growing family-owned Insurance Firm in Boston, is seeking an experienced Customer Service Representative. The ideal candidate will have at least 1 year of experience as a CSR for Personal Lines Insurance clients and be able to commute to Boston, 5 days onsite (free onsite parking and public transportation accessible!). Position Highlights: Providing customer service support to Personal Lines clients Advising appropriate coverages, preparing quotes, and providing underwriting requirements Communicating effectively with clients to ensure full understanding of coverage options and policy limitations Reviewing monthly reports and ensuring policies are renewed on time Processing personal lines endorsements and ensuring policy changes are made accurately and on a timely basis Coordinating claims, working directly with clients and insurance carriers to ensure accurate resolution of claims Obtaining an in depth understanding of various insurance carriers' policies and processes and developing rapport with company underwriters Assisting with various projects and assignments as needed Qualifications: Minimum 1 year of CSR experience specifically in Personal Lines Insurance (Auto, Homeowners, Casualty, Jewelry, Marine, etc.) Outstanding written and verbal communication skills and strong attention to detail Ability to work independently with minimal direction as well as collaboratively Strong computer skills and proficiency with software systems including Microsoft Office, Special Agent, and Singlepoint Rating Software Ability to build relationships and emphasize clients' needs Bilingual (English/Spanish) preferred but not required What's in it for you: Competitive compensation and benefits Retirement plan with company contribution Supportive leadership Training, development, and growth opportunities **Full Job Description to be shared prior to an interview with my client **To be considered, please apply or email along with a copy of your resume to creid@monumentstaffing.net

Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center. The person in this role will represent our clients in a professional and courteous manner and provide support and service to our patients via telephone, fax and mail. Duties and Responsibilities Answer a high volume of calls from patients and give a high level of customer service while maintaining a satisfactory response rate according to company standards. Retrieve voice messages from mail box and return patient calls within 24 hours. Research inquiry if needed. Respond to patient requests by telephone, fax or email; review request, provide information requested or determine who can best provide appropriate information and route the request to the proper person Provide patient with their claim balance as requested. Update patient's insurance information in the system and then re-bill to the new insurance carrier. If requested update patient's address in the system. Perform daily mailings of letters to patients and HCFA claim forms Qualifications To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities perform the duties. Education (degrees, certificates, licenses, etc.) High School Diploma or equivalent combination of education and experience. Computer Skills Prior MS Office experience, including proficiency with Excel and Word, data entry, demonstrated ability to use the appropriate data collection software, and internet software experience required. Experience One to two years related call center experience preferred; customer service experience required. Specific Job Knowledge, Skill and Ability Ability to simultaneously converse over the phone, problem solve, and enter data in the client software database Must possess a pleasant telephone voice/manner Ability to add, to subtract, multiply and divide in all units of measure Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals Ability to write routine reports and correspondence Ability to communicate effectively with customers or fellow employees Ability to apply common sense understanding to carry out instructions Ability to deal with problems involving several concrete variables in standardized situations Specific vision abilities required by this job include close vision Ability to sit for prolonged periods of time, use hands, talk, hear and occasionally walk and reach with hands or arms Bilingual in English and Spanish required About LogixHealth: At LogixHealth we provide expert coding and billing services that allow physicians to focus on providing great clinical care. LogixHealth was founded in the 1990s by physicians to service their own practices and has grown to become the nation's leading provider of unsurpassed software-enabled revenue cycle management services, offering a complete range of solutions, including coding and claims management and the latest business intelligence reporting dashboards for clients in 40 states. Since our first day, we have had a clear vision of a better healthcare system and have continually evolved to get there. In addition to providing expert revenue cycle services, we utilize proprietary software to provide valuable financial, clinical, and other data insights that directly improve the quality and efficiency of patient care. At LogixHealth, we're committed to Making intelligence matter through our pillars of Physician-Inspired Knowledge, Unrivaled Technology and Impeccable Service. To learn more about us, visit our website *****************************

Join Our Team as a Customer Service Representative and Make a Difference! Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!

We are seeking an experienced Customer Support Specialist to join our dynamic team. The ideal candidate will have a strong background in customer service, problem-solving, and logistics coordination, preferably within the auto transportation industry. This role requires excellent communication skills, attention to detail, and the ability to manage multiple customer inquiries efficiently. Key Responsibilities Serve as the primary point of contact for customers, providing timely and professional support via phone, email, and live chat. Assist customers with booking, tracking, and resolving issues related to their vehicle shipments. Communicate with customers and collaborate with internal teams to ensure smooth transportation and deliveries. Resolve customer concerns with a proactive and solution-oriented approach. Maintain accurate records of customer interactions and transactions in the HubSpot, FreshWorks, Ring Central and CargoTel systems. Educate customers on service options and policies. Reduce escalations and work collaboratively with other departments to resolve complex cases. Qualifications & Skills 3+ years of experience in a customer support or logistics role, preferably in automobile transportation. Strong problem-solving skills and the ability to handle high-pressure situations. Excellent verbal and written communication skills. Proficiency in TMS, CRM software, customer support platforms, and Microsoft Office Suite. Ability to multitask, prioritize, and manage time effectively. Knowledge of auto transportation logistics and industry regulations is a plus. High attention to detail and organizational skills. A customer-first mindset with a focus on delivering an outstanding experience. Company Preowned Auto Logistics is a privately owned and operated national automotive carrier and broker located in Peabody, MA. They have been providing fast, safe, and reliable auto transportation with superior customer service for over 20 years. Their expertise in automotive transportation includes Seasonal Residents, Recreational Vehicles, Dealerships, Overseas/International shipments, as well as Private Party Shipping. Benefits Competitive Pay Paid time off Supplemental Health Insurance Positive Collaborative Work Environment Company outings Food truck Friday #customersupport #customerrelations #accountmanager

We are seeking energetic and authentic individuals to join a Call Center environment driven to deliver exceptional customer service and that are driven to succeed in a family-knit environment onsite in Nashua, NH. What's in it for you: Weekly pay - Get paid every Friday! Benefits - Medical, Dental, and Vision Insurance Paid time off - Paid birthday and vacation (after conversion) Generous PTO - 3 weeks of paid time off (after conversion) 401(k) with match (after conversion) Key Responsibilities: Handle customer calls regarding accounts, billing, and insurance. Resolve issues, answer questions, and process payments. Follow up on overdue accounts and ensure timely payments. Meet performance goals for quality, productivity, and customer satisfaction. What We're Looking For: Ability to work well in a fast-paced, team environment. Great phone etiquette and customer service skills. Self-motivated and eager to learn. High School Diploma or equivalent. Able to pass a criminal background check. Compensation: Hourly pay of $17.00 - $18.00, based on experience. If you're ready to be part of a supportive team and grow in your career, apply today! Desired Skills and Experience Customer Service, Call Center, CNA, LNA, Data Entry, Administrative All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Would you like to become part of a modern care organization? Then come and join us. Who We Are At Entyre Care, we believe that everyone deserves to live a dignified and independent life at home. To that end, we support friends and families in providing home care for their beloved ones with professional training and fair compensation. Our mission is to ensure that no caregivers feel overwhelmed or unsupported. Learn more about us at ****************** Your Role: Head of Customer Administration We are looking for a dynamic and detail-oriented Head of Customer Administration to lead and optimize Entyre Care's customer onboarding and support operations. This role is critical in managing two-thirds of the customer journey, acting as the bridge between the Clinical Team and Sales & Customer Success Team to ensure a seamless, efficient, and high-quality service experience. The ideal candidate is a pragmatic thinker with a strong execution mindset, excelling in customer operations, process optimization, and cross-functional collaboration. You should be data-driven, solutions-oriented, and capable of leading teams through complex challenges in a fast-paced environment. Your ability to identify inefficiencies and implement structured process improvements will be key to success in this role. Key Responsibilities Oversee and continuously improve the end-to-end customer journey to enhance efficiency, satisfaction, and scalability. Leverage data insights to optimize performance, identify bottlenecks, and drive strategic decision-making. Implement structured process improvements, such as DMAIC, to streamline workflows and increase productivity. Ensure high attention to detail in customer administration processes to minimize errors and improve accuracy. Act as a key liaison between the Clinical Team and Sales & Customer Success Team to align objectives and enhance inter-team communication. Job requirements Qualifications Required: 5+ years of experience in customer administration, business operations, or a related leadership role in a high-growth, service-heavy environment. Proven leadership experience, including hiring, structuring, and managing high-performing teams. Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Expertise in process design, automation, and operational efficiency improvements (e.g., DMAIC methodology, Lean principles). Exceptional attention to detail, ensuring accuracy and consistency in operational processes. Excellent communication, stakeholder management, and cross-functional collaboration skills. Results-driven and execution-focused, with the ability to manage competing priorities effectively. Preferred: Experience with CRM systems (HubSpot preferred), customer service platforms, and workflow automation tools. Proven ability to manage multiple priorities, meet deadlines, and drive measurable outcomes. Why Join Us? Lead high-impact initiatives in a fast-growing company with ample career growth opportunities. Drive cross-functional projects that enhance operational efficiency and customer experience. Be part of a collaborative, close-knit team that values innovation and results. Enjoy a competitive benefits package and a culture that rewards excellence. Entyre Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.

The Customer Service Representative will provide a high level of support to customers and educate them on services or products offered to elevate their experience. Measurements of Success: Customer Service Engages with customers via phone, email, and chat to provide product information, answer inquiries, and offer personalized solutions tailored to their needs. Addresses customer concerns and resolves complaints promptly and professionally, ensuring a positive customer experience. Fosters strong, long-term relationships with customers, ensuring their ongoing satisfaction and loyalty to our company. Sales Educates and upsells customers proactively on products and services to enhance the customer experiences. Identifies and pursues sales opportunities, upselling, and cross-selling products to existing customers to maximize revenue. Processes customer orders, ensuring accuracy and timely delivery. Achieves and exceeds monthly sales quotas and revenue targets by effectively managing the sales pipeline and closing deals. Develops a deep understanding of our products and services to effectively communicate their value propositions and benefits to customers. Collaboration Collaborates with peers and supporting departments to identify and quickly resolve issues. Works closely with the sales team, marketing, and other departments to optimize customer interactions and drive sales growth. Recommends new ideas and approaches to help achieve best practices and enhance the customer experience. Provides support to aide in the completion of essential customer focused tasks and projects. Other Maintains accurate and up-to-date records of customer interactions and sales activities using our CRM system. Performs other duties as assigned. What it takes: High school diploma or equivalent required. At least one year of experience in a call center environment or equivalent required. Salesforce experience preferred. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Customer service focus. Ability to multitask while offering our customer's the latest information on energy solution trends. Proficient in using Microsoft Office Suite or similar software. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. -This is a temporary to permanent position. -This is a hybrid role requiring two days a week (Tuesday and Wednesday) in office -Hours of the position are 8am-5pm. -Compensation is $25-$27/hr.

Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD. This event is designed to help you: Unlock career opportunities and get on the radar of DoD recruiters Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations Connect with your peers and build a strong, supportive network of cybersecurity professionals Competition details: When: June 14, 2025 Where: Virtual Duration: 8 hours (11am - 7pm ET) Cost: Free Early application deadline: April 8, 2025 Total prize pool: $15,000 Experience required: All levels of cybersecurity are welcome Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security About you: You must be a U.S. Citizen or a permanent resident with a valid Green Card. You must be over the age of 18. Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.

The Client Service Rep is an entry level position responsible for servicing and maintaining oversight of their assigned client relationships. The individual focuses on the Fund Accounting, Administration and Custody disciplines and the applicable product offering for assigned client relationships. The CSR will assist more senior team members with oversight of operational production, client accounts, client conversions, reporting and analyses to ensure high client satisfaction. Key Responsibilities: Work effectively with to support client requests, deliverables and issue resolution Effectively monitor and respond to client inquiries Assist in activities that support the measurement of Client Service Standards across the various products our client provides to our clients Provide filtering and escalation for client requests Utilize relevant internal technology solutions to effectively manage and escalate client inquiries Provide a timely response and solution to internal inquiries, escalating to Sr. Client Service Rep. as necessary Develop an in-depth working knowledge in one of the core functions of service delivery - i.e. fund accounting or custody. Relevant knowledge of the core functions includes: Education, Experience & Qualifications: BA or Equivalent Strong written, verbal and presentation skills Aptitude for numbers, accuracy and organization Ability to work accurately and quickly under pressure Creative problem-solving skills including the ability to identify, recommend and implement solutions Ability to learn and adapt to new technologies and systems Language skills commensurate with office location and client relationships supported Ability to work in a collaborative environment that requires collaboration with multiple teams

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Helpdesk/Desktop Support - Investment Operations - Business Fundamentals - Project Management Support - Cyber Security Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Somerville, MA-02145

Customer Service Representative We are seeking an energetic Customer Service Specialist to join the team one of our clients in the service industry, in the Greater Boston area. The best candidate for this role is friendly and welcoming, very organized, and a professional multi-tasker. If you are interested and would like to be considered for this opportunity, please submit a copy of your resume today! Responsibilities Respond to customer inquiries and requests via phone and email while representing the brand. Conduct product/service installations and provide training to clients. Follow client authentication procedures for all products and services. Act as a liaison between internal and external clients. Update policies and procedures related to existing products and services. Assist with special projects as needed. Qualifications High school diploma or equivalent; bachelor's degree preferred. 1+ years of experience in customer service or sales. Strong written and verbal communication skills. Proficient in Microsoft Office. Ability to thrive in a fast-paced environment and learn quickly. Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists This is a contract to hire role. Responsibilities Communicate with customers via phone, email and chat Handle inbound and outbound calls from external and internal clients Provide excellent customer service to all callers and maintain adequate call times Input documentation on all calls and follow-up with callers as needed Escalate calls as necessary to the appropriate lead or department Resolve customer support related issues and provide callers with proper solutions to their concerns Qualifications Experience: Open to various backgrounds including call centers, retail, hospitality, or banking. Prior customer-facing roles are a plus. Problem-Solving Skills: Strong critical thinking ability to assess and resolve customer concerns efficiently. Communication Skills: Excellent verbal and written communication skills to provide clear and professional service. Call Volume Handling: Ability to manage 60-70 calls per day while maintaining quality interactions. Customer Service Orientation: A strong commitment to delivering exceptional service to internal and external clients. Adaptability & Multitasking: Capable of handling a fast-paced environment with changing priorities. Technical Proficiency: Comfortable using computer systems for documentation and call logging. Team Player: Willingness to collaborate and escalate issues when needed for resolution. #43583