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Customer Care Representative Jobs in Port Orange, FL
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Customer Service - TurboTax Product - NO Tax Experience Necessary!
Teleperformance-Turbo Tax
Customer Care Representative Job 35 miles from Port Orange
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details$30k-58k yearly est. 2d agoSeasonal Customer Service Representative
Alorica
Customer Care Representative Job 32 miles from Port Orange
Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications for Internal Candidates Qualifications High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Regular work performed in a climate-controlled, call-center environment Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.$23k-27k yearly est. 17d agoCustomer Account Representative
Vaco
Customer Care Representative Job 50 miles from Port Orange
The Customer Account Representative will be the point of contact for his/her assigned outside Sales Representatives and corresponding customer portfolio. Primary responsibilities include: Process the customers' purchase orders and all related requests according to policy and procedure o Ensures that all transactions meet acceptable profit requirements and shipment deadlines and audits orders for accuracy prior to releasing o Provides proper documentation and certifications related to the transactions o Maintains all customer specific information within the operating system Monitors order progression across multiple departments o Utilizes company systems and reports to accurately monitor progression of orders through the system o Release orders in advance to reduce cost and prevent error. o Follows set guidelines in submitting accurate and complete requests or paperwork to other departments by appropriate deadlines o Submits sales orders for timely invoicing o Have basic knowledge of all other departments' duties to properly field customer inquiries and satisfy requests. Works in conjunction with the Sales Representative to maintain customer pricing quotes so that customers are invoiced correctly at time of shipment to avoid post billing Sales Order Adjustments Effectively communicates order status to customers, including but not limited to backorder information, blanket order status, and future order confirmations Process Return Goods Authorizations, Corrective Action Requests and Sales Order Adjustments as needed Assists in all proactive duties aimed at executing soft sales, managing targets and maintaining current accounts. o Completes tasks based on priority level Contributes to the group's success by assisting with coverage during absences or offering assistance to others during slow workload periods. Actively problem solves by seeking better alternatives for performing assigned tasks by making rational assessments of options and reaching logical and accurate conclusions from available information Stays up-to-date on developments related to the company, profession, resources, and technology$27k-38k yearly est. 8d agoBilingual Customer Service Representative
MSH
Customer Care Representative Job 50 miles from Port Orange
The ideal candidate loves talking to people and proactively solving issues. This role requires prompt and courteous responses to customer inquiries and requests, ensuring their needs are met with professionalism and efficiency. A strong attention to detail and follow-through is essential to guarantee tasks are completed thoroughly. Additionally, the Customer & Business Support Specialist must possess effective problem-solving skills to generate accurate and timely reports that support business operations, consistently maintaining precision and reliability in all responsibilities. Responsibilities Display a positive attitude and willingness to work with others and assist our customers. Answer calls and emails addressing customer inquiries, account issues and general information. Provide an exceptional experience to every customer, every time. Manage account activations, updates, and cancellations, ensuring contract validity, making adjustments as needed. Process customer portal requests, ensuring timely communication with the customer, sales, and operations. Support pricing and contract adjustments, ensuring accurate records and proper rate changes. Assist with invoice reconciliation, ensuring proper billing based on receipts and contractual terms. Create and maintain credit hold reports for various customer types, ensuring accurate communication with sales and management. Other duties as assigned. Qualifications High School Diploma or General Education Development (GED) Diploma. Two (2) years of customer service experience. Able to type forty-five (45) words per minute. Ability to work independently and in a team environment. Excellent verbal (telephone) and written communication skills. Strong customer service skills. Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Attention to detail and strong organizational skills. Effective research skills including the ability to analyze information and make determinations in accordance with company procedures. Highly motivated self-starter with the ability to multi-task and complete tasks. Employee Expectations: Regular in-office attendance, Monday - Friday; 8:00 AM to 5:00 PM. Must be able to work at a desk and on the phone for long periods of time. Uphold and exemplify core values of Safety & Environment: Honesty, Integrity, Respect, Compassion, Reliability, Quality Service, and Innovation in all aspects of work.$26k-35k yearly est. 1d agoBilingual Customer Service Representative
ICX Group
Customer Care Representative Job 50 miles from Port Orange
Maintain a positive and cooperative attitude when working with colleagues and assisting customers. Respond to customer inquiries via phone and email, addressing account-related concerns and providing general company information. Deliver exceptional service to each customer on every interaction, ensuring satisfaction. Oversee account activations, updates, and cancellations, ensuring all contracts remain valid and making necessary adjustments. Handle customer portal requests, ensuring timely communication with customers, the sales team, and operations. Support adjustments to pricing and contracts, maintaining accurate records and ensuring correct rate changes. Assist with invoice reconciliation, ensuring that billing aligns with receipts and contract terms. Create and manage credit hold reports for various customer categories, ensuring clear communication with the sales team and management.$24k-32k yearly est. 13d agoCustomer Service Specialist
Vaxcare
Customer Care Representative Job 50 miles from Port Orange
• If you enjoy stale, bureaucratic organizations whose IT and product evolution cycle follows the timing of Haley comet's orbit, then this job is not for you. • If you enjoy endless routine of the same mundane tasks, then this job is not for you. • If you enjoy being a part of America's healthcare cost problem versus its solution, then this job is not for you. VaxCare is a fast-growing and innovative technology company that is forever changing the way physicians manage vaccines. Customer Service Specialists are the glue between our service and our customers. We offer exceptional support to our customers, working on the front lines to train, help, and advocate for them via email, telephone, and webinar while deriving insights into how to design our service to better meet their needs. We are the communication bridge leading our customers to higher profitability and efficiency by using our technology. Are you ready to be the sounding board for our customers and to turn today's opportunities into a better tomorrow? If you're ready for these challenges this could be a great fit for you. QUALITIES NEEDED: • Critical thinking and problem-solving skills to face new challenges head-on • Energy to foster relationships with customers to help make them feel taken care of • Verbal, written, and presentation skills to communicate effectively • Exceptional organizational skills to keep the facts straight • Intellectual curiosity to ask the questions that improve our service • Resourcefulness to work with other departments to get things done • Knowledge of general IT solutions to confidently answer the questions our customers ask • Diligence to meet deadlines • Previous Call Center experience preferred$27k-35k yearly est. 16d agoCustomer Service Specialist
WCO Academy
Customer Care Representative Job 50 miles from Port Orange
Customer Service Specialist | Orlando | Full-Time | Immediate Start Are you an outgoing and driven individual with a passion for delivering exceptional customer experiences? Do you have a competitive streak and love setting and smashing goals? If you have a growth mindset and thrive in a dynamic environment, we want you on our team! Role Overview: As a Customer Service Specialist, you will be the face of our client's brands, engaging with customers, providing tailored solutions, and ensuring every interaction is positive and memorable. You'll play a key role in driving customer satisfaction while developing valuable skills in communication, problem-solving, and sales. Key Responsibilities: Engage with customers in a professional and friendly manner. Provide expert advice on products and services tailored to customer needs. Hit and exceed individual and team performance targets. Handle customer inquiries, resolve concerns, and create positive experiences. Stay up to date with product knowledge and industry trends. Contribute to a high-energy, collaborative, and goal-oriented team culture. What We're Looking For: A confident, outgoing personality with strong communication skills. A competitive mindset with a drive to succeed and grow. A problem-solver who thrives under pressure. A team player who loves collaborating and celebrating wins. Previous experience in customer service or sales is a plus but not required! Why Join Us? Competitive weekly earnings with performance-based incentives. Immediate start with full-time opportunities and career growth potential. Supportive team environment that values ambition and hard work. Ongoing training and development to help you excel in your role. Next Steps: Ready to take on a role where you can grow, challenge yourself, and make an impact? Apply now! Successful candidates will be contacted within 24-48 hours to schedule a screening call.$25k-34k yearly est. 5d agoCustomer Service Representative
LHH
Customer Care Representative Job 50 miles from Port Orange
We are seeking a dedicated and customer-focused Customer Service Specialist to join our team. In this role, you will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience with our products and services. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for providing exceptional service. Experience in customer support or a related field is preferred. Details: Onsite M-F 25$ an hour Temp to Perm Key Responsibilities: Respond to customer inquiries via phone, email, or chat. Resolve customer issues and provide timely follow-up. Maintain a high level of professionalism and empathy with each interaction. Document customer interactions and feedback. Qualifications: Strong verbal and written communication skills. Ability to multitask and manage time effectively. Problem-solving skills with a customer-centric attitude. Previous customer service experience is a plus.$27k-34k yearly est. 17d agoCustomer Service Representative
Motion Recruitment
Customer Care Representative Job 50 miles from Port Orange
Hiring a Customer Support Representative in Orlando, FL for a 2-month contract. Provide customer support for avionics and IFE clients, ensuring satisfaction and issue resolution. Great opportunity to work in a dynamic environment and collaborate with key teams. Job Title: Customer Support Representative Location: Orlando, FL Duration- 2 months of contract Pay- $15/hour on W2 with beneffits Overview: Responsible for delivering exceptional customer service to clients in the avionics and IFE departments. The role emphasizes promptly and accurately addressing customer inquiries while adhering to customer-specific pricing, contracts, and company-approved requirements. This position acts as a liaison between assigned customers., identifying upselling and sales opportunities, ensuring customer satisfaction, and escalating issues as needed. Key Responsibilities: Serve as the first point of contact for assigned customers and manage Work in Progress (WIP). Follow up with customers on repair approvals, required paperwork, and delays impacting the repair process. Provide weekly status reports on WIP and ongoing issues to customer account representatives. Collaborate with the Account Management Team (AMT) to track and understand customer products and fleets. Participate in customer and AMT meetings, providing relevant input. Work with engineering and support teams to acquire technical knowledge for products under repair. Generate estimates, set not-to-exceed (NTE) authorization levels, and ensure correct work order identification. Create and send repair or RFQ estimates based on technician inputs and pricing directives. Propose exchanges for products under repair and coordinate availability with the Exchange Team. Monitor customer terms and authorize return shipments while managing financial risks. Provide timely feedback to customers on delivery delays or cost changes. Promote the use of internal and external tools like PartEdge to enhance service efficiency. Collaborate with the Virtual Shop and Operations Support Team to resolve customer issues. Support initial customer account setup in coordination with other departments. Identify and communicate upselling opportunities to the Account Management Team. Use web-based tools (e.g., AeroExchange, ILS) for managing customer accounts. Document customer feedback and issues in Salesforce for AMT review. Actively contribute to process improvement initiatives using Lean and 6S principles. Ensure a high standard of customer service in all interactions. Perform additional duties as assigned by the Customer Support Manager or team leader. Minimum Qualifications: 4+ years of customer service experience, preferably in Aerospace, Electronics, or Sales. 3+ years of program coordination experience. Certification/Associate Degree or equivalent work experience. Proficiency in SAP, Microsoft Excel, Word, PowerPoint, and Outlook. Strong oral and written communication skills, including telephone etiquette. Ability to work independently and collaboratively while maintaining confidentiality. Positive attitude with the ability to handle both satisfied and dissatisfied customers. Fluency in French, Spanish, or Portuguese is a plus. Preferred Qualifications: Direct experience in customer sales or service within the avionics industry. Familiarity with aviation technical knowledge and products. Physical Demands: Typical office environment with no special physical requirements. Ability to work in a high-pressure, deadline-driven environment.$15 hourly 15d agoCustomer Service Representative
Black Book Global
Customer Care Representative Job 50 miles from Port Orange
Join Our Team as a Customer Service Representative and Make a Difference! Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!$24k-32k yearly est. 5d agoCustomer Service Representative
Lasalle Network
Customer Care Representative Job 41 miles from Port Orange
LaSalle Network is currently working with a client who is hiring for a part-time Customer Service Representative! This position is hybrid in Altamonte Springs, FL! Our client is looking for an individual that has strong communication skills, positive attitude and eagerness to learn and grown in a fast-paced environment. Part-Time Customer Service Representative Responsibilities: Answer inbound calls from customers in regard to any billing and service issues Communicate with customers over phone, email or written correspondence in a timely manner Act as a liaison between customers and service operators Transfer customer to third party vendor to make payments Initiate and terminate services as requested Part-Time Customer Service Representative Requirements: High School diploma or equivalent, bachelor's highly preferred 1+ years of customer service experience Strong computer skills required with Microsoft Word and Outlook, as well as experience working in sales CRM's/platforms If you are interested in this opportunity and feel you match the above criteria, please apply today! Thank you, Karlee Boedeker Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ******************************************************************************************************** LNVPJK$23k-29k yearly est. 3d agoJunior Customer Service Representative
Swipe Say Easy
Customer Care Representative Job 50 miles from Port Orange
Start Your Journey in Customer Service Today! Are you enthusiastic, friendly, and eager to help customers? We're looking for a Junior Customer Service Representative to provide excellent support and ensure a positive customer experience. This role is perfect for someone looking to grow their skills and build a rewarding career in customer service. Responsibilities: Assist customers with inquiries and provide accurate information. Resolve basic issues and escalate complex problems to senior staff. Maintain detailed records of customer interactions in CRM systems. Communicate effectively with team members to ensure seamless service. Provide feedback to improve customer service processes. Participate in training sessions and team development activities. Qualifications: Strong communication and active listening skills. A customer-focused attitude with a problem-solving mindset. Basic proficiency with computer systems and customer service tools. Previous experience in customer service is an advantage but not required. Benefits: Hands-on training and mentorship to support your growth. Opportunities for career advancement within the company. A collaborative and supportive work environment. Access to professional development programs and workshops. Take your first step toward a fulfilling career in customer service. Apply now to join our dedicated team!$19k-25k yearly est. 5d agoEmployee Services Representative
Randstad USA
Customer Care Representative Job 41 miles from Port Orange
We're Hiring! Are you an experienced Contact Center Professional with a passion for HR support? Do you thrive in a fast-paced environment, providing empathetic, solutions-oriented service to employees? If so, we want to hear from you! What You'll Do: Be the first point of contact for employees with HR-related inquiries Provide expert guidance on payroll, benefits, and employee data management Handle a high volume of inbound calls with professionalism and care Demonstrate strong critical thinking, empathy, and active listening to resolve issues Research and analyze HR policies and federal/state regulations to ensure accurate responses Maintain detailed documentation of inquiries and resolutions What We're Looking For: 2+ years of Contact Center or HR experience Strong customer service skills with an emphasis on tone, professionalism, and de-escalation Experience in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to manage high call volumes while maintaining top-tier service standards Why Join Us? Work with a supportive, dynamic team in a role that directly impacts employees' experiences Gain expertise in HR services while refining your customer service skills Competitive pay, professional development, and the potential for permanent placement If you have strong contact center experience and a passion for helping others navigate HR processes, we'd love to connect! Apply today and take the next step in your career! #Hiring #HRJobs #ContactCenter #CustomerService #HRSupport #JobOpportunity$24k-34k yearly est. 11d agoBilingual Customer Retention Rep.
Parks Motor Sales
Customer Care Representative Job 20 miles from Port Orange
About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver’s license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer’s needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales$44k-56k yearly est. 12d agoCustomer Service - Immediate Hire
Nuvision Auto Glass
Customer Care Representative Job 50 miles from Port Orange
**Immediate Interviews available for Entry Level positions** Customer Service skills and experience are wanted for an entry level Sales and Customer Service Associate Position. Candidates with previous customer service experience will be trained in other areas of customer account management, including marketing and sales, and have opportunities for Management positions as well. Experience in these departments will be an asset to our company: Customer Service Based Positions Retail Sales and Customer Service Restaurant and Hospitality / Customer Relations General Business Customer Service and Relations Outside Sales Experience Company Culture Merit based, be rewarded for your efforts and hard work instead of your seniority on the job Laid back yet professional Competitive yet supportive Team oriented Goal Oriented and driven to succeed Moral and character based This is an ENTRY LEVEL position - meaning we will provide full training to the right candidates. Use your previous customer service experience and advance your career with further training on the job We value performance above all else. Our company structure and advancement process is far removed from the traditional, corporate model of the past. All new employees are hired into an entry-level role and advancement is based solely on merit. We promote strictly from within the company and have stayed true to our core value of rewarding our loyal teammates by offering upward mobility and not hiring outside management. We care about results. We believe that leadership is based on actions, not seniority or tenure. We are a growing company that values and rewards performance. We highly encourage applicants with work ethic, student mentality, and a positive attitude.$37k-81k yearly est. 30d agoCall Center Representative - Medical Practice
Surgery Partners
Customer Care Representative Job 50 miles from Port Orange
JOB TITLE: Call Center Scheduler * Answer incoming telephone calls * Accurately book appointments in Next Gen system. * Take messages from patients, doctors, pharmacies etc. * Take consultation requests from doctors and hospitals. * Confirm appointments for the following business day. * Assist with rescheduling of appointments when changes in scheduling occur. * Registering new patients, entering all demographics and insurance information. Verify insurance and provide appropriate accurate information to the patient related to insurance, time of visit, paperwork and arrivals as well as office protocols. * Counseling patients, appointment verification and scheduling appointments/surgeries for multiple physicians. * Directing calls to the appropriate department/ clinical tasking with appropriate documentation. * Accurately schedule surgeries, provide pre op instructions. * Maintain accurate and complete documentation in each patients chart related to the calls/messages. * Make outbound new patient calls and welcome new patients to the practice. * Must be capable of multi-tasking and working with a diverse patient population. * Provide back up support for the Front Office as needed. * Other duties as needed. * 2 years experience scheduling appointments and/or surgeries * Experience with insurance$22k-29k yearly est. 16d agoCustomer Service Expert (Great Benefits, Great Work/Life Balance!)
Allianceoneorporated
Customer Care Representative Job 50 miles from Port Orange
Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience. Job Description: At AllianceOne we pride ourselves on living our corporate values of integrity, respect, professionalism, innovation and commitment. Due to growth in our business we are seeking talented professionals who will help us provide world class service to the consumers we work with and deliver exceptional results for the clients we serve. AllianceOne is a Certified "Great Place to Work"! As a Customer Service Expert, you will be answering inbound calls to assist customers with accounts, toll invoices, technical assistance, and DMV registration holds. Provide excellent customer service to customers by: Quickly and accurately identifying and assessing individual customer needs and taking appropriate action steps to satisfy those needs Projecting patience, empathy, caring and sincerity in voice tone and words Establishing rapport over the phone quickly and remaining positive and upbeat while following client guidelines and all rules and regulations Express thoughts and information clearly and succinctly Communicating unpleasant or negative information in a tactful manner Consistently meet established productivity, schedule adherence, and quality standards Be flexible, adjust quickly, and react positively to change Demonstrate the ability to build and maintain productive working relationships with others and contribute as an effective staff Special projects as required PAY: $18.00 LOCATION: Orlando, FL 32807 HOURS: Monday- Friday 10:45 AM- 7:15 PM + Saturday 8:00 AM- 4:30 PM *In addition to Sunday, you will also have one of the following week days off: Tuesday, Wednesday or Thursday (this will be assigned based upon staffing needs) MANDATORY TRAINING HOURS (1st 2 weeks): Monday- Friday 10:45 AM- 7:15 PM BENEFITS: Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more! You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month. QUALIFICATIONS: Prior customer service experience (high volume call center experience is a plus) Professional verbal and written communication skills Outstanding attendance & work ethic Strong ability to navigate multiple systems while speaking with customers Must be self-motivated, problem solver and use critical thinking Must be proficient in time management Good typing/keyboarding skills (a test will be given) Ability and openness to work professionally with a diverse customer base Works well in team setting A criminal background check and drug test are required Vehicle tag check completed, all toll violations must be paid prior to hire date #ZRPSG If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at *****************************. Questions? Please review our privacy notice available at the following ****************************** For additional information on AllianceOne visit our website at **********************$18 hourly 60d+ agoCall Center Sales Representative
Nuvision
Customer Care Representative Job 37 miles from Port Orange
Responsive recruiter Are you a superstar with a passion for sales? Do you have the drive to excel in a fast-paced and rewarding industry? Look no further! We're on the hunt for enthusiastic Sales Representatives to join our Auto Glass family. What We Offer: Competitive salary and daily bonuses. Comprehensive training and ongoing support to help you reach your full potential. A fun and dynamic work environment where your ideas and creativity are valued. Opportunities for growth and advancement within the company. Responsibilities: Connect with potential customers to understand their auto glass needs. Provide exceptional customer service and build lasting relationships. Present and promote our top-quality auto glass products and services. Meet and exceed sales targets to drive success for yourself and the team. Requirements: Previous sales experience preferred, but we're open to new talent! Passion for cars and knowledge of the auto industry. Excellent communication and negotiation skills. Positive attitude, self-motivated, and goal-oriented. Ready to hit the accelerator on your career? Don't miss this opportunity to drive your success with us! Apply now and let's make windshields shine together! Hours/Pay:Starting pay $15.00 an Hour/$21.50 for any hours over 40/Bilingual-$16.00 hr.2 shifts 9am-6pm & 7am-4pm Monday-friday Over time is available to all reps40 min lunch/ 2-10 min breaks No sunday work Compensation: $15.00 per hour$15-21.5 hourly 60d+ agoCall Center Sales Retention Rep - $18 per Hour Plus Commission & Incentives
Charter Spectrum
Customer Care Representative Job 32 miles from Port Orange
Date posted: 02/22/2025 Requisition Number: 2025-48624 Business unit: Marketing Location: Lake Mary, Florida Areas of interest: Call Center, Inside Sales, Sales Position Type: Full Time CRT110 Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $25.00/hour or $52,018 annually. Top performers can earn $70,800, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply). JOB SUMMARY The Residential Retention Representative maximizes opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue. MAJOR DUTIES AND RESPONSIBILITIES * Actively and consistently support all efforts to simplify and enhance the customer experience. * Establish and maintain a high level of customer satisfaction, professionalism, and courtesy in all retention transactions. * Consistently meet or exceed weekly and monthly retention activity goals by utilizing sound telephone based customer save techniques. * Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, schedule adherence, handle time, after call work, etc. * Answer questions pertaining to billing inquiries, pricing and packaging of products and service, and service complaints. * Ability to learn and master order processing within the billing system regarding all aspects of retained accounts, new sales order entry, account lookup, and other tools and functions as they relate to the retention function. * Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing customers in an effort to re-sell and retain. * Acquire and demonstrate thorough knowledge of competitors' pricing, packaging, and products in an effort to discuss side by side comparisons of Charter's and competitors' products and services. * Perform other duties as requested by supervisor. REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge * Ability to read, write, speak, and understand English * Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) * Ability to work variable hours; may include weekends, holidays, and split days off Required Education High school diploma or equivalent PREFERRED QUALIFICATIONS Preferred Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone sales, or equivalent experience - 2+ WORKING CONDITIONS Office environment Apply now, connect a friend to this opportunity or sign up for job alerts! #ZRSM CRT110 2025-48624 2025 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. Apply Now Email Job$23k-31k yearly est. 21d agoCall Center Sales Representative
Lisle Group
Customer Care Representative Job 32 miles from Port Orange
Currently recruiting for an upcoming training class to fill multiple call center sales roles. In this role, you will not actually be selling a product but you must be comfortable having sales oriented conversations with business customers in support of a major national brand. The job consists of telephone-based prospecting - cold calling - to small business owners and merchants. The hourly page for this role is $11 per hour plus commission ($300 per month at goal) and bonuses for attendance. This will be a 5-6 month temporary role with a strong chance for top performers to move into a permanent role after 90 days (plus a pay and commission increase). This is a Mon-Fri role with no weekends or night shifts. Qualifications Sales skills/comfort with having business to business conversations to achieve an objective Strong track record of attendance Strong typing/data entry skills (test will be administered prior to your interview) Additional Information All your information will be kept confidential according to EEO guidelines.$11 hourly 11d ago
Learn More About Customer Care Representative Jobs
How much does a Customer Care Representative earn in Port Orange, FL?
The average customer care representative in Port Orange, FL earns between $23,000 and $36,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average Customer Care Representative Salary In Port Orange, FL
$29,000
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