Customer Care Representative Jobs in Manalapan, NJ

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  • Customer Support Specialist

    Teleperformance-Turbo Tax

    Customer Care Representative Job In Highland Park, NJ

    Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details
    $44k-71k yearly est. 2d ago
  • Engagement & Retention Specialist

    Avis Budget Group 4.1company rating

    Customer Care Representative Job In New York, NY

    Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. The Impact you'll make: The HR Engagement and Retention Specialist will work to help establish ABG as the employer of choice by implementing employee engagement strategies; promoting the ABG culture, value and brand; and by creating an exceptional and inclusive employee experience. Under the guidance of the Human Resources Director and Human Resources Business Partner and working closely with Operations Leadership, Talent Acquisition, and HRBPs, this role will be responsible for helping to develop and maintain programs, policies, and practices focused on retention, onboarding, orientation, and training. What you'll do: Ensure retention and engagement strategies are locally put into practice efficiently and effectively Assist operation teams with orientation and onboarding of new employees through the development and enhancement of tools and resources to facilitate the implementation of processes and procedures to improve the new hire experience Conduct stay interviews with goal of enhancing employee retention strategies Use employee survey data to assess engagement, enhance processes, and develop action plans Assist operations management with conducting, tracking, and or evaluating training for associates Organize virtual and in-person trainings and events to promote employee engagement and help employees feel connected Support diversity, equity and inclusion initiatives especially as it relates to onboarding and retention Responsible for tracking employee turnover and focusing on new hire retention at assigned locations Conduct periodic pulse surveys and quickly aggregate data to help provide leading insights into potential turnover Collaborate with Operations and HRBPs to look for creative ways to engage, recognize and communicate with the workforce Partner with Operations, Talent Acquisition, and HRBPs to engage with new hires prior to Day 1 and to help coordinate the hand off of the new hire to the Operations Team Performs similar or related duties as assigned or requested What we're looking for: Bachelor's degree required - Business, HR majors highly preferred Entry level to 2 years of experience in HR, Talent Acquisition, operations or similar field Personable and caring person, because relationship building is of utmost importance! Good interpersonal skills including excellent written and verbal communication skills Creativity in developing programs and methods Have a level of empathy that demonstrates the ability to determine what is most important to their audience and work to deliver on expectations Excellent time and task management skills Good collaboration and team building skills, with ability to work with all levels and roles of an organization effectively Passionate about people and have a strong belief in all employees ability and potential to succeed Ability to adapt to changing priorities and deadlines Attention to detail and ability to maintain confidentiality in HR matters is essential Excellent analytical skills Knowledge or experience with Workday is an asset Proficient with Microsoft Suite of products Familiar with various social media platforms and willingness to learn other platforms that can be used to engage with employees Perks you'll get: Use of a company vehicle which includes gas, insurance and maintenance Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages 401(k) Retirement Plan with company matched contributions Full training to learn the business and enhance professional skills Employee discounts, including discounted prices on the purchase of Avis/Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more Community involvement opportunities Good-Faith Salary Range: The annual starting salary for this position is between $64,350- 70,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for bonus. This job posting is anticipated to remain open until March 7th, 2025. Who are we? Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. *Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.
    $64.4k-70k yearly 11d ago
  • Member Support Representative

    Centene Medicare 4.5company rating

    Customer Care Representative Job In New York, NY

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Provides comprehensive support to Fidelis and Wellcare members by addressing inquiries, conducting outreach, and assisting with enrollment in various health plans, including Medicaid, Medicare, and other Fidelis Care products. This role requires in-depth product knowledge, consultative selling, and the ability to facilitate access to services to ensure member satisfaction and retention. Understands the covered benefits, non-covered benefits, exclusions and exemptions Identifies prospective enrollees and determines eligibility for participation in the Advantage Medicare product Assists members in accessing health care, transportation needs and other services or issues as they occur and pertain to members Answers application and service-related questions about Fidelis and Wellcare programs, helping to maintain and attract membership Researches, analyzes, and documents member inquiries regarding program eligibility. Conducts outreach and follow-up calls to educate members on Wellcare products, acting as a liaison between members and various Fidelis and Wellcare departments. Accurately documents all interactions in Salesforce and other relevant systems. Gains and maintains thorough knowledge of Fidelis Care products, including options available through the New York State of Health (NYSOH), Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA, and HARP. Attends and participates in sales meetings, training programs, conventions, and special events. Performs other duties as assigned Complies with all policies and standards Education/Experience: High School Diploma , GED or equivalent required 1+ years marketing, sales or community relations experience, customer service including previous experience, in Healthcare preferably Medicare and/or Medicaid required Bilingual English/Spanish/Cantonese or Mandarin preferred: Specific language skills by some plans may be required State Accident and Health Insurance Agent License within 60 Days required: Current state driver's license Upon Hire required Pay Range: $18.66 - $31.73 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
    $18.7-31.7 hourly 14d ago
  • Customer Service Associate, Wholesale Ecommerce

    Lenox Corporation 4.7company rating

    Customer Care Representative Job In Bristol, PA

    JOB TITLE: Customer Service Associate - Wholesale Ecommerce DEPARTMENT: Customer Operations REPORTS TO TITLE: Manager, Customer Operations Provide comprehensive customer service for Lenox Wholesale ecommerce clients, dedicated to Amazon. BASIC FUNCTIONS This role involves delivering exceptional customer service for Lenox Wholesale ecommerce accounts, specifically Amazon. The responsibilities include collaborating with Wholesale Customers, Sales, Distribution, and Customer Operations to process and verify orders while addressing any issues that arise. Additionally, the position entails handling customer inquiries related to shipping, pricing, order status, and resolving complaints or problems effectively. RESPONSIBILITIES Represent the Lenox brand and all associated internal and licensed brands to wholesale customers. Build and maintain strong relationships with assigned wholesale ecommerce customers, addressing inquiries and resolving any issues that arise. Communicate effectively with customers regarding all aspects of customer service, including order processing, verification, tracking, and issue resolution. Complete daily, weekly, and monthly reports, including the Quality of Experience (QOE) management report, Precancel Report, Manual Hold Report, Incomplete Order Report, and Backorder Report. Receive and process special orders from wholesale customers and members of the wholesale sales team. Review and manage wholesale customer orders using the order entry/management system, along with other internal systems, databases, and intranets. Evaluate customer and sales requests to ensure compliance with departmental guidelines. Investigate and respond to inquiries from customers and sales representatives regarding order status, pricing, product information, stock availability, shipments, and policies related to returns, claims, and other issues. Follow up on all outstanding issues, prioritizing as necessary while adhering to departmental follow-up standards. Refer sensitive or unrelated issues to the Director of Customer Service, Wholesale Sales, or Marketing personnel when needed. Provide information and assistance to sales personnel regarding company policies and procedures. Maintain regular contact with Distribution, Credit, and other internal departments to resolve customer inquiries or obtain necessary approvals. May be required to support DTC customer service roles during high traffic time periods. Perform special projects as assigned. MUST REQUIREMENTS A high school diploma or equivalent is required. 3-5 years of wholesale customer service experience, preferably in the ecommerce channel. Exceptional verbal and written communication skills, with mastery of the English language. Strong proficiency in computer skills, specializing in MS Excel, MS Word and Outlook A professional and pleasant telephone demeanor, with experience in speaking with customers over the phone. Detail oriented with data entry experience and the ability to navigate the internet and intranet. Ability to multitask and learn various internal systems quickly with excellent follow through Strategic thinking with the ability to identify, analyze and solve problems independently. Adaptability, being able to adjust to different situations and communication styles. Strong team player with a proven ability to work effectively in a group setting. PREFERRED REQUIREMENTS Experience in Vendor Central Skilled in leading a customer service team Knowledge of the Tabletop/Gift/Home Industries. Expertise in Microsoft Dynamics 365 Familiar with Microsoft Teams Ability to travel
    $30k-37k yearly est. 12d ago
  • Senior Customer Service Representative

    Transperfect 4.6company rating

    Customer Care Representative Job In New York, NY

    About the Job Do you want to work for a global leader in secure information management and technology solutions? Are you interested in helping top-tier businesses-investment banks, law firms, and major corporations-manage critical transactions and high-stakes projects with cutting-edge technology? If you thrive in a fast-paced, client-focused environment, this role is for you. We specialize in providing secure platforms that enable businesses to share and collaborate on sensitive information with confidence. Our technology powers complex financial and legal processes, ensuring seamless execution for some of the world's most important deals. As part of our team, you'll play a key role in supporting clients across industries where security, speed, and accuracy matter. What We're Looking For We're looking for proactive individuals who take ownership of their work, communicate effectively, and thrive under pressure. No prior experience in this industry? No problem-we provide full training on our technology, workflows, and best practices. What matters most is a strong ability to manage client relationships, solve problems, and adapt quickly in a high-performance environment. This position is based in our midtown Manhattan office, where you'll be part of a growing team with exciting career development opportunities, an attractive bonus plan, and a collaborative work culture with regular social events. If this sounds like the right fit for you, we'd love to hear from you! Full details on the role are below: Hours: Full-time 9AM - 6PM, including occasional weekend shift coverage (compensated with time off) Travel: Possible initial travel to London for training Overview We are seeking a detail-oriented and highly organized Customer Service Representative with at least 4 years of B2B experience. The ideal candidate thrives under pressure, meets strict deadlines, and understands client needs. Fluency in English is required, along with fluency in either Italian or German. This role is part of our core team in New York City, supporting both North American and European clients. Responsibilities Serve as the primary contact for clients, managing time-sensitive inquiries via phone and email. Provide technical and workflow support on our VDR platform while proactively solving client issues. Conduct detailed client training sessions to ensure proper use of platform functionalities. Manage multiple client engagements simultaneously, ensuring timely and error-free execution. Ensure strict adherence to deadlines for critical projects and data handling tasks. Collaborate with global teams across New York, London, India, and other locations. Handle USB archive production with meticulous quality control and secure data delivery. Maintain precise records for tracking, reporting, and billing. Provide weekend shift coverage, compensated with time off. Requirements Minimum 4 years of B2B customer service experience, preferably in technology, SaaS, or financial services. Fluency in English and either Italian or Spanish (written and spoken). Exceptional attention to detail and accuracy. Proven ability to work under pressure and meet strict deadlines. Strong client-focused mindset, anticipating needs and providing proactive solutions. Outstanding organizational skills to handle multiple priorities in a high-stakes environment. High level of accountability and ownership in client interactions. Tech-savvy with the ability to quickly learn and support complex software platforms. New York City Salary Transparency Compensation range: $70-80k Benefits: Health insurance, retirement benefits, paid time off, other voluntary benefits
    $70k-80k yearly 2d ago
  • Customer Service Representative

    Beacon Hill 3.9company rating

    Customer Care Representative Job In Berkeley Heights, NJ

    Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Height, NJ team. This role is on a hybrid schedule and the role will last for at least one year with the potential to extend to 2 years total. The role guarantees a 40 hour work week and pays up to $29.30/hr. Responsibilities: Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers on a timely manner (TikTok, Facebook, Instagram, Twitter) * Support le Care public channels (social, R&R, Q&A) by providing insight, strategy recommendations and engagement as needed * Attend brand and Care trainings, work sessions and meetings to stay up to date with social strategies and best practices * Follow Brand and Care provided social FAQ documents for launches and key social moments * Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer * Recognizes and recommends new ways to influence consumers in their purchase decision * Alert critical customer complaints to internal Care and Brand teams and assist with problem solving * Provide social content and engagement recommendations based on consumer feedback and trends * Stay up to date on new social media platforms, tools and best practices * Live in the social ecosystem, stay on top of emerging trends in the landscape Responsiveness * Maintain 100% Reply Rate and established Response Time goals across social channels * Maintain consumer satisfaction and sentiment scores as established by the group * Monitor personal social KPI's using Sprinklr * Offers schedule flexibility to support the needs of the business which included weekends * Meets established quality standards in all contacts across all channels * Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction. * Documents product issues in a way that the information can be used for product improvement or development * Accurately enters required information in the CRM and surveys to ensure data integrity Job Qualifications * Bachelor's Degree * 1-2 years' social media engagement experience * Customer Service experience desired * Customer obsessed mindset * Knowledge and experience with major social media platforms required * Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team * Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends * Report back to internal team to funnel insights into product / experience / content creation strategy * High level of organization, attention to detail and positive attitude * Interest in beauty, fashion and/or lifestyle brands * Exceptional writing skills * Excellent problem-solving ability * Proficient in Microsoft applications including PowerPoint, Word and Excel. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $29.3 hourly 4d ago
  • Fireplace Sales & Customer Service

    Alber's Fireplaces 4.4company rating

    Customer Care Representative Job In Green Brook, NJ

    Join Our Team as a Custom Hearth Sales & Service Associate! Are you passionate about home improvement and delivering exceptional customer experiences? Do you thrive in a dynamic, customer-focused environment? If so, we want you to join our team! At Alber's Fireplaces in Green Brook, NJ, we're more than just a retail business; we provide tailored solutions that help our clients achieve their hearth improvement and new fireplace goals. Our commitment to deep industry knowledge and superior customer service has fostered strong client relationships and driven our company's growth. We're seeking a dedicated and skilled Custom Hearth Sales & Service (CHS&S) Associate to be a key brand ambassador, building and maintaining meaningful client connections both in-store and in the field. About the Role: As a CHS&S Associate, you'll be the crucial link between our sales, service, and installation teams, ensuring seamless customer experiences. You'll play a vital role in showroom sales, in-home consultations, builder engagement, and providing clear service communication. Your expertise will be essential in measuring custom products and developing tailored solutions, requiring a strong foundation in hearth product technology, construction, and home improvement. As a skilled salesperson, you'll drive revenue through expert consultations and market development, while prioritizing post-sales support to build lasting client relationships. Key Responsibilities: Sales & Consultation: Provide expert product selection and technical advice. Drive sales through customer engagement, product demonstrations, and design/installation guidance. Develop new leads and expand customer base. Customer Service & Support: Deliver outstanding customer service and build lasting relationships. Address customer inquiries and resolve service issues. Conduct in-home and on-site consultations, including measurements and installation advice. Provide post-sales support. Technical Expertise & Collaboration: Serve as a technical resource for customers and staff. Collaborate with builders and installers on project execution. Maintain up-to-date product knowledge. Operational & Administrative: Manage financial transactions and process payments. Document sales and service activities. Assist with inventory management. Maintain a safe and secure showroom. Qualifications: Strong communication and interpersonal skills. Knowledge of home improvement and construction. Sales experience in a high-ticket retail environment. Proficiency in MS Office and POS systems. Reliable transportation and a valid driver's license. Showroom sales experience, sales training, and marketing knowledge are highly desirable. Work Hours: Tuesday-Saturday: 8:30 AM - 5:00 PM SEASONAL (October 1-December 31) - Sunday: 11:30 AM - 4:00 PM - Closed (January 1st - September 30th) Flexibility is required during peak seasons. Unpaid breaks include a 1/2-hour lunch. Holidays: Paid holidays: Thanksgiving, Christmas Day, and New Year's Day. Other holidays are paid if they fall on a scheduled workday. Benefits: Competitive Compensation. Opportunities for growth and development. A supportive and collaborative work environment. To Apply: Please submit your resume and cover letter to gary@albersfireplaces or application link. We look forward to hearing from you!
    $25k-33k yearly est. 3d ago
  • Customer Success Associate

    SV Academy 4.0company rating

    Customer Care Representative Job In New York, NY

    Launch Your Customer Success & Support Career with SV Academy! Are you passionate about helping customers succeed and solving technical challenges? SV Academy is looking for empathetic, problem-solving individuals to join our Customer Success Residency Program with one of our high-growth partner companies! About SV Academy SV Academy is your launchpad to a rewarding career in the tech industry. Through our personalized coaching and hands-on training, we've helped over 5,000 professionals from diverse backgrounds break into high-impact roles. Our Customer Success & Support Residency Program is designed to equip you with the skills needed to support, engage, and retain customers while driving long-term product adoption. The program begins with a free, two-week training period, followed by a full-time, W2 salaried position (with benefits) in a 12-week Residency with one of our Employer Partners. You'll receive hands-on training, mentorship, and real-world experience to set you up for long-term success in customer-facing roles. About the Role As a Customer Success & Support Resident, you'll be the first point of contact for customers, ensuring they have an excellent experience using the product. You'll play a crucial role in handling support requests, troubleshooting technical issues, and guiding customers to get the most out of the platform. Your ability to communicate clearly, empathize with users, and collaborate with internal teams will be key to your success. What You'll Do Drive Customer Success: Provide empathetic, customer-centric support by understanding the unique needs and challenges of each client. Respond to Customer Inquiries: Manage chat and email responses, ensuring timely, professional, and helpful communication. Problem-Solve with Customers: Troubleshoot technical issues and guide users through solutions to maximize their success. Collaborate Cross-Functionally: Work with product and engineering teams to escalate and resolve complex issues. Enhance Product Experience: Gather customer feedback and proactively educate customers about product features and best practices. Maintain & Update Resources: Keep the Help Center up to date with new articles and troubleshooting guides. Become a Product Expert: Develop a deep understanding of the platform to provide accurate and comprehensive support. Growth Potential: High-performers will have the opportunity to transition into onboarding, implementation, or customer success management roles. What We're Looking For Customer-Centric: Passionate about helping others and ensuring customer satisfaction. Tech-Savvy: Quick to learn and navigate new software platforms. Empathetic & Personable: Strong communication skills with a focus on building relationships. Problem-Solver: Analytical thinker who enjoys troubleshooting challenges. Coachable & Adaptable: Eager to learn, take feedback, and grow in a fast-paced environment. Proactive & Organized: Comfortable handling multiple priorities and working autonomously. Requirements Availability to work full-time. Experience in a customer-facing role in a B2B SaaS environment (preferred). Strong verbal and written communication skills. A passion for customer success, support, and technology. Why Join SV Academy? Hands-on training in customer success and support best practices. Real-world experience with a top-tier tech company. Pathway to career growth in customer success, onboarding, and implementation. Networking & mentorship from industry experts. Ready to launch your career in Customer Success & Support? Apply today and let SV Academy guide you toward a rewarding future! 🚀
    $33k-44k yearly est. 12d ago
  • Temporary Workplace Experience Associate

    Career Group 4.4company rating

    Customer Care Representative Job In New York, NY

    Our client, a personal care company, is looking for a Temporary Workplace Experience Associate to assist their team! This assignment will start asap and be ongoing with the potential to go permanent down the line if the right fit. Hours: 9am - 5pm Location: Brooklyn, NY *Hybrid Responsibilities: Organize team events and foster a positive workplace culture Act as the go-to for employee needs and office-related issues Coordinate office supplies, equipment, and vendor services Support wellness initiatives and ensure a welcoming office environment Manage office budgets and ensure compliance with safety regulations Assist with scheduling meetings, travel arrangements, and event coordination as needed Manage office calendars, space reservations, and other scheduling logistics Assist with managing communication between teams, departments, and leadership Handle day-to-day administrative tasks. Qualifications: 2+ years of office management experience Self-starter who requires little direction Familiarity with Microsoft Office suite and Outlook is preferred Excellent customer service skills Ability to work alongside a team as well as independently Please submit your resume in Word format for immediate consideration. You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
    $22k-30k yearly est. 1d ago
  • Client Service III Representative- Lobby Reception Concierge desk

    Canon U.S.A., Inc. 4.6company rating

    Customer Care Representative Job In New York, NY

    US-NY-New York Type: Full-Time # of Openings: 1 NY - NY-Stifel-MS About the Role Advanced proficiency in site operations and procedures with strong communication skills and the ability to receive and address client concerns in an effective and timely manner. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Participates in the development, preparation and presentation of formal reporting requirements to the client. - Point of escalation onsite to address and remediate client concerns. - Responsible for maintaining site procedure guide documenting workflow processes and procedures. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Reception/Office Services: -Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer. -Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings. -May also be responsible for copy/binding/copier maintenance. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $20.54 - $28.20 hourly - HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Good customer service and communication skills. - Ability to work OT as needed. - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. - Ability to multitask and prioritize in order to meet deadlines. - Ability to work with minimal supervision. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI8d9cccd186c1-26***********9
    $20.5-28.2 hourly 1d ago
  • Bilingual Sales Representative

    International Process Plants

    Customer Care Representative Job In Princeton Junction, NJ

    Bilingual Sales Representative, Equipment Sales Group Company Overview: International Process Plants (IPP) is an international seller and buyer of industrial plants and equipment in the petrochemical, chemicals, and pharmaceutical and their collective related downstream and upstream industries. At IPP, our employees and our culture are just as important to the company as serving our customers. We believe our employees are the key to our success. We pride ourselves in hiring the highest quality people, placing emphasis on performance, ethics, integrity and respect that has resulted in our earning market leadership status since our founding in 1978. Position Summary: We are seeking a bilingual Sales Representative to join our Equipment Sales Team in support of the LATAM market! In this role, you will work directly with Senior Sales Managers in the Equipment Sales Group to resolve customer questions in a timely manner, and offer solutions to drive company revenue using a consultative approach. The ideal candidate will have mechanical knowledge or curiosity and a strong understanding of manufacturing processes. No cold calling is required. Position Purpose: To expand our equipment sales to respond to increasing demand for second-hand used and rebuilt process equipment and process systems across our focus industries. The goal is to differentiate IPP's offerings from our competition with our high level of service and dependability and broad inventory to develop ongoing, profitable relationships with customers, and promote our company brand. Responsibilities Present and sell company products and services to new and existing customers at both engineer and C-suite levels. Reach agreed-upon sales targets by the deadline. Resolve customer inquiries and complaints. Set follow-up meetings and calls to keep customers aware of the latest developments and ensure customer satisfaction. Develop personalized business plans to maximize customer contact and ensure repeat sales. Maintain detailed account profiles and prepare sales reports as required. Attend and participate in company-supported events and industry trade shows. Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills. Occasionally travel to visit high-value customer sites and other company facilities. Minimum Qualifications Fluency in Spanish and English Willingness to travel to LATAM region for sales meetings on a monthly cadence required. Previous experience in industrial equipment sales, customer service, or related fields. Familiarity with CRM platforms (HubSpot preferred). Ability to build rapport with clients. Strong phone and negotiation skills. Strong financial focus, including cognitive skills, problem analysis, decision making, and quantitative analysis. Ability to assess customer patterns and future needs. Proficiency with MS Office, Project, Visio, and CRM tools. Internet-based tools and search. 2-year college degree or equivalent preferred. Highly organized and able to work both independently and on a team. Preferred Qualifications Experience with strong understanding of process related industries, or a strong mechanical background. Thorough knowledge of how medium & large corporations purchase assets. Proven success in quoting and closing capital equipment sales or similar industry experience. Other Requirements Heavy phone and email usage; may be required to make calls to customers within their time zone. A company VoIP phone/cell phone will be provided. Knowledge of process-related industries or a strong mechanical background is preferred. Compensation: Salary & Performance Bonus plus a full range of company benefits will be offered to the successful candidate. About International Process Plants Since 1978, IPP has been supplying and acquiring process plants, systems, and equipment to the pharmaceutical, specialty chemical, fine chemical, industrial chemical, petrochemical, fertilizer, power generation, and polymer industries. IPP enables sustainable industrial growth by deploying pre-existing complete plants, process systems, and process equipment that are immediately available, at a fraction of the cost and delivery time of brand-new assets. It boasts a global portfolio of 17 complete industrial sites for redevelopment, over 110 complete plants and over 15,000 process systems and major equipment. To learn more about IPP, visit **********************************
    $43k-72k yearly est. 11d ago
  • Turnaround & Restructuring Associate -- Lateral Experience

    Selby Jennings

    Customer Care Representative Job In New York, NY

    Job Title: Turnaround and Restructuring Associate Company Overview: Our client is a boutique restructuring firm based in New York, specializing in providing comprehensive turnaround and restructuring services to distressed companies. The team of experienced professionals is dedicated to helping clients navigate financial challenges and achieve sustainable growth. Job Summary: As a Turnaround and Restructuring Associate, you will play a critical role in supporting the execution of restructuring and turnaround engagements, whether it is financial modeling, working on business plans, or being third-party/client facing. You will work closely with senior team members to analyze financial data, develop strategic plans, and implement operational improvements for clients facing financial distress. Key Responsibilities: Conduct thorough financial assessments to identify key issues and opportunities for improvement. Assist in the development and implementation of restructuring plans, including debt restructuring and operational enhancements. Collaborate with clients to gather and analyze financial and operational data. Prepare detailed financial models, forecasts, and reports to support decision-making processes. Participate in client meetings and presentations, providing insights and recommendations. Monitor and track the progress of restructuring initiatives, ensuring timely execution. Support the negotiation of agreements with creditors, stakeholders, and other parties involved in the restructuring process. Stay up-to-date with industry trends and best practices in turnaround and restructuring. Qualifications: Bachelor's degree in Finance, Accounting, Business Administration, or a related field. 3-5 years of experience in restructuring or turnaround consulting Strong analytical and financial modeling skills, including 13-week cash flows and 3-financial statements. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Detail-oriented with strong organizational skills. Ability to work independently and as part of a team. Preferred Qualifications: MBA or relevant advanced degree. Experience with distressed companies and/or bankruptcy proceedings. Knowledge of industry-specific challenges and opportunities. Expected Compensation: $110,000 - $150,000 with a Discretionary Bonus
    $20k-35k yearly est. 15d ago
  • Customer Service Specialist

    DGA Security 4.1company rating

    Customer Care Representative Job In New York, NY

    About Customer Care Role We are currently hiring in our Customer Care department. Our team works with existing customers, providing the highest level of customer service available in our industry. You will begin your career at DGA Security by going through our extensive training program. This is a 4-week paid training program. The training schedule is Monday through Friday, 8:00 AM - 4:30 PM. Once your training is complete, your work schedule will be Monday through Friday 11:30 AM - 8:00 PM. What you will do Communicate effectively with clients to relay information and collect data Update system information and document activity accurately Handle all inbound customer requests in a timely manner Perform additional functions and/or work on special projects that may be assigned at the discretion of management Qualifications 2+ year experience in a similar role (Customer Service/Inbound call center preferred) Experience working in database systems (i.e. Salesforce or another CRM) Ability to multi-task within a fast-paced service environment Effective communication and organizational skills Demonstrate excellent listening skills and the ability to work independently and with a team High school diploma or GED required About DGA DGA Security is a high-growth security technology company. Many of the world's iconic brands trust DGA's suite of security and monitoring services to protect their businesses across North America. With more than 50 years of market dominance, we are a rock-solid company that is lucky enough to leverage today's evolving technologies to enjoy continued aggressive growth. What We Offer Competitive pay and opportunities for overtime Excellent comprehensive insurance coverage 401(k) retirement savings plan & employer match Gym/fitness program reimbursement Access to Corporate Discounts Commuter benefits Company paid life insurance And much more DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.
    $33k-40k yearly est. 8d ago
  • Bilingual Sales Representative (Italian, Spanish or French)

    Wilson Daniels Wholesale 3.4company rating

    Customer Care Representative Job In New York, NY

    WHO IS WILSON DANIELS WHOLESALE? Wilson Daniels Wholesale is a family-owned distributor in New York, New Jersey and Connecticut, representing the world's preeminent wines since 2015. We offer a portfolio of terroir-focused wines that are singular expressions of each unique region and spotlight our producers' traditions and heritage alongside their distinctive wines. Headquartered in New York City, the company's offices and in-house tasting room boast views of the Empire State Building in Manhattan's historic, architecturally rich Flatiron District. COME WORK WITH US At Wilson Daniels, we're leaders and educators in luxury wine. Working together to set the highest standards for quality, integrity and excellence, our passionate team of professionals is wholly immersed in every aspect of the fine wine world. We value family, heritage, and wines of distinction. Come and join the world-class Wilson Daniels Portfolio! We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need. ABOUT THE JOB Wilson Daniels Wholesale is seeking a Sales Representative with fluency in either Spanish, Italian or French. The Sales Representative is accountable for the profitable achievement of sales objectives associated with their assigned market. This position will be result oriented, focusing on sales goals and initiatives, profitability, marketing, and growing brand positions in the marketplace. THE DAY-TO DAY • Sales Representatives are expected to promote brands and increase brand awareness, by increasing brand visibility and conducting staff training/education programs within their accounts. • Develop new business relationships with decision makers while identifying potential customers and developing a business plan to reach them. • Ensure execution of the developed sales strategies, objectives, goals and targeted revenue generation by partnering with key retailers and establishments in the specified market. • Have extensive knowledge of the company's products and knowing in-depth features and benefits of each compared to the competition. • Prepare professional sales presentations for each account call tailored to current supplier programs and the needs of the customer. • Gain knowledge of customer's business operations and coordinating multiple and diverse options for selling the company's products to each. • Assist and participate in trade and consumer events. • Meets annual shipment and performance goals. AM I THE RIGHT FIT? • MUST be fluent in at least one of these languages Spanish, Italian and/or French • Possess drive, motivation and acute attention to detail in ensuring all sales opportunities are captured and explored. • Established working relationships with key accounts in given territory. • Ability to make a smart business decision based on growing sales, profitability and market shares. • Proven track record of successful selling, or a strong desire to sell. • Excellent communication, negotiation, analytical and objection handling skills and ability to do so in either Spanish, French, or Italian. • Persuasive presentation skills and the ability to close deals. • Bachelor's degree preferred or equivalent experience. • Experience in selling domestic and international fine wine is a plus. • Brand building and outside sales experience is preferred. • Computer skills to include Microsoft Office (Excel, Word, PPT a must); experience using Pocket Advantage is a plus. • Ability to work a flexible schedule depending upon the needs of customers.
    $46k-73k yearly est. 7d ago
  • Customer Service Specialist

    LHH 4.3company rating

    Customer Care Representative Job In Woodbridge, NJ

    LHH is looking for Customer Service Specialist near the Woodbridge, NJ area. This position is Direct Hire(perm). The anticipated pay range is between $20-$21/hr. Responsibilities: Handling emails and chat messenger Answering consumer questions Will handle warranty claims Update records and documentation Will work with shipping and production departments to assist with tracking information to customers Qualifications: H.S. Diploma Must have at least 2 years Customer Service Background Must be proficient with MS Office Suites Zendesk is a plus The anticipated pay range is between $20-$21/hr.
    $20-21 hourly 15d ago
  • Customer Service Specialist

    Miracom Hive

    Customer Care Representative Job In New York, NY

    Elevate Customer Satisfaction: Customer Service Specialist Wanted! Are you an experienced customer service professional seeking a new challenge? We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career. Responsibilities Provide expert assistance to customers with complex inquiries Troubleshoot and resolve customer issues efficiently Maintain detailed records of customer interactions Develop and update customer service and sales protocols Train and mentor junior customer service staff Coordinate with teams across the US to ensure consistent service Participate in workshops and career development initiatives Qualifications Proven experience in customer service roles Excellent communication and problem-solving skills Proficiency with customer service software and CRM systems Ability to handle challenging situations with professionalism High school diploma; bachelor's degree preferred Leadership skills and experience training others are a plus Benefits Opportunities to work with clients nationwide Career advancement and leadership development programs Collaborative team environment focused on excellence Access to professional workshops and continuous learning Ready to take your customer service career to the next level? Apply today!
    $31k-42k yearly est. 3d ago
  • Customer Service Specialist

    Robert Half 4.5company rating

    Customer Care Representative Job In Bridgewater, NJ

    Robert Half is looking for a Customer Service Specialist with 2+ years of experience! If you are local to Bridgewater, NJ please apply directly! Responsibilities: Answer and respond to customer inquiries via phone and email in a professional and timely manner. Build and maintain strong relationships with clients by providing exceptional service. Assist with invoicing clients and resolving billing-related inquiries. Track Orders Enter Orders Develop in-depth product knowledge to effectively assist customers and provide solutions. Work collaboratively with internal teams to ensure a seamless customer experience. What We're Looking For: Experience in A/P or A/R (a huge plus!) A proactive and versatile team player who can assist in other departments as needed Strong organizational skills and attention to detail What is offered: Competitive Salary Medical Insurance Dental Insurance PTO A supportive and dynamic work environment
    $30k-38k yearly est. 7d ago
  • Customer Service Associate- Entry Level

    Aspyre Agency

    Customer Care Representative Job In East Brunswick, NJ

    ** This position is fully on-site at our East Brunswick office. Local candidates encouraged to apply. ** As an Entry Level Customer Service Associate, you will be the liaison for our clients to build their brand and sales through product launch events. The focus is on community outreach and engagement with our clients products and services. We have certified key tech trainers who work on-site to train our marketing and sales team on how to provide the best results for the client and customers while providing fast-paced upward movement in our employees' careers. Responsibilities: Engage with customers, promote and create accounts, and assist existing customers. Cut and program keys for the customer. Pursue a deep understanding of products, and stay updated on their features. Collaborate with the team to meet targets and drive overall team success. Self-motivated with a focus on problem-solving. Participate in training to enhance sales and management departments. Requirements: Must be legally authorized to work and drive in the United States. Strong interpersonal and communication skills, with the ability to engage and connect with customers. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Willingness to learn and adapt to new marketing techniques and industry trends. At least 1 year of experience working in similar fields
    $28k-37k yearly est. 1d ago
  • Customer Service Representative

    Addison Group 4.6company rating

    Customer Care Representative Job In South Plainfield, NJ

    Job Summary: The Customer Service Representative/Sales Liaison will provide ideal customer service by communicating with customers and/or sales staff by following through on every aspect of the order. Responsibilities: Receives customer's orders, coordinates all purchase order details, enters orders and prepares orders for shipment. Arrange freight through TMS. Processes orders and paperwork for shipping. Communicates with warehouse the shipping requirements of the customer. Ensure customer orders deliver on time. Answers all inquiries such as tracking, C of A's, shipments, credits, scheduling, cancellation, adjustments, warehousing, and any other information pertaining to orders. Maintains contracts (inputs into database and works with Product Managers and Salesperson to manage release dates for products). Assists assigned Sales staff to help exceed customer's needs as necessary. Assists with answering inbound calls. Maintain outstanding customer relationships with all customers. Additional duties as deemed necessary by the Supervisor/Manager.
    $32k-38k yearly est. 15d ago
  • Customer Service Representative

    Plymouth Rock Assurance 4.7company rating

    Customer Care Representative Job In Woodbridge, NJ

    Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Care Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. Essential Functions and Responsibilities Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. Ensure first call resolution, making the customer experience as seamless as possible. Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. Utilize your analytical and decision-making skills to address policy changes and corrections effectively. Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. Qualifications and Education Strong interpersonal, communication, and organizational skills. Analytical mindset with good decision-making abilities. Proficiency in computer skills and data entry. High motivation to take ownership and follow up on tasks. Flexibility to adapt to a fast-paced, changing environment. Ability to work weekdays and rotational Saturdays. High school diploma required, college degree is a plus! Spanish language proficiency is a plus! What We Offer A supportive and empowering work environment where your contributions are valued. Opportunities for growth and development. Competitive compensation and comprehensive benefits package. 4 Weeks of Paid Time Off. Paid Training, Licensing, and additional certifications. Tuition and Wellness Reimbursement programs. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”
    $36k-42k yearly est. 4d ago

Learn More About Customer Care Representative Jobs

How much does a Customer Care Representative earn in Manalapan, NJ?

The average customer care representative in Manalapan, NJ earns between $27,000 and $43,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average Customer Care Representative Salary In Manalapan, NJ

$34,000
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