Customer Care Representative Jobs in Kendall, FL

Join Our Team as a Customer Service Representative and Make a Difference! Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Opportunities for travel and working with diverse clients Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!

Sales Support/ Customer Service Employment Type: Full-Time Department: Sales Support / Customer Service Reports To: Sales Manager Working for one of the world's largest zipper manufacturers, supplying high-quality fastening solutions to leading brands in fashion, outdoor gear, automotive, and beyond. Our commitment to innovation, reliability, and superior customer service has made us an industry leader for over 80 years. Job Summary We are seeking a Customer Service Representative to support our Sales Manager and ensure top-tier service for our clients. This role requires attention to detail, strong organizational skills, and the ability to manage customer interactions efficiently. The ideal candidate will be a proactive problem-solver, dedicated to maintaining customer satisfaction and seamless sales operations. Key Responsibilities Client Support: Serve as the main point of contact for customer inquiries, orders, and follow-ups, ensuring timely and professional responses. Sales Team Assistance: Support the Sales Manager by managing client communications, scheduling meetings, and preparing sales reports. Order Processing: Enter, track, and manage customer orders, ensuring accuracy and on-time delivery. Customer Relationship Management: Maintain and update client records in the CRM system, ensuring accurate and up-to-date information. Issue Resolution: Handle customer concerns, coordinate with internal departments, and find solutions to ensure client satisfaction. Coordination with Production & Logistics: Work closely with production and logistics teams to track inventory and shipping schedules. Sales & Marketing Support: Assist with promotional materials, customer outreach efforts, and trade show preparation. Continuous Improvement: Identify and suggest opportunities to enhance customer service processes and internal efficiencies. Qualifications & Requirements 2+ years of experience in customer service, sales support, or a related field. Strong attention to detail with the ability to multitask and prioritize effectively. Excellent verbal and written communication skills for interacting with customers and internal teams. Proficiency in CRM software and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Ability to work independently while thriving in a collaborative team environment. Problem-solving mindset with a customer-centric approach. Experience in the manufacturing or fashion industry is a plus. If you are a detail-oriented professional passionate about customer service and sales support, we'd love to hear from you!

LHH is searching for a Bilingual Client Services Representative to be the first point of contact for inquiries received in our Latam (Mexico) Client Servicing department from high-revenue clients via email or phone. Your day-to-day activities will include reading, analyzing, and determining the appropriate handling and resolution of requests. These requests will consist of treasury, cash management, card, and depository products. You will also collaborate with internal business partners to provide resolutions to client inquiries, issues, and technical support. Key Responsibilities: Serve as the primary contact for client inquiries and provide timely and accurate responses. Analyze and resolve client requests related to treasury, cash management, card, and depository products. Collaborate with internal teams to ensure client issues are resolved efficiently. Maintain a high level of client satisfaction through effective communication and relationship-building. Utilize Microsoft Office tools (Excel, Outlook, PowerPoint, Word) to manage and document client interactions. Required Skills: Fluency in Spanish and English (Portuguese is a plus). 1-2 years of experience in the banking/financial industry. 1+ years of experience working with customers. Strong oral and written communication skills. Excellent active listening and time management abilities. Critical thinking and problem-solving skills. Ability to multitask and navigate multiple computer systems while interacting with clients. Proficiency in Microsoft Excel, Outlook, PowerPoint, and Word. Strong attention to detail and quality assurance. Why Join Us? Be part of a dynamic and supportive team that values collaboration and innovation. Opportunity to work with high-revenue clients and make a significant impact on their experience. If you are a motivated and client-focused professional with a passion for excellence, we would love to hear from you! Apply now to join our team as a Client Services Representative and take the next step in your career. Pay Range: $19.02 - $21.02/hr Location: Miami, FL - hybrid Work Hours: Mexico Business Hours and Holidays which means working during US Holidays (9 AM to 6 PM ET) Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations. Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results. CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort. Select responsibilities include: * Direct Client Engagement and Support You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client. * Proposal Development Support You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain. * Intellectual Capital Development You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation. * Vendor Management You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships. Our Expert Consulting Track The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring * 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization) * Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus * Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations Ideal candidates may have the following experience, but it is not required: * Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever) * Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK) * Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm * Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses) * Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization * Mastery of statistical analysis concepts and techniques * Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus * Previous consulting experience, including slide writing and analytics * Bilingual in Spanish and English preferred Who You'll Work With At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems. As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise. CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact. Additional info You'll be based in: Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego). You'll be traveling: Travel is anticipated (~30-50%) and will vary based on specific project locations. For U.S. applicants: BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 (USD) in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested retirement contributions made annually, whether you contribute or not * Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. * To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations. Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results. CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort. Select responsibilities include: * Direct Client Engagement and Support You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client. * Proposal Development Support You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain. * Intellectual Capital Development You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation. * Vendor Management You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships. Our Expert Consulting Track The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring * 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization) * Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus * Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations Ideal candidates may have the following experience, but it is not required: * Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever) * Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK) * Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm * Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses) * Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization * Mastery of statistical analysis concepts and techniques * Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus * Previous consulting experience, including slide writing and analytics * Bilingual in Spanish and English preferred Who You'll Work With At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems. As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise. CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact. Additional info You'll be based in: Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego). You'll be traveling: Travel is anticipated (30-50%) and will vary based on specific project locations. For U.S. applicants: BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 (USD) in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested retirement contributions made annually, whether you contribute or not * Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. * To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

We are seeking a dedicated and enthusiastic Call Center Representative to join our team! In this crucial role, you will be the voice of our company, providing exceptional service to our customers and ensuring their needs are met. Our ideal candidate possesses strong communication skills and a passion for helping others. Responsibilities: Handle incoming customer calls with professionalism and courtesy Provide accurate information about products and services Address customer inquiries, complaints, and concerns in a timely manner Maintain detailed records of all customer interactions in our database Assist customers with troubleshooting and technical issues Collaborate with team members to improve customer service processes Requirements High school diploma or equivalent; additional education is a plus Proven experience in a call center or customer service role Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to work in a fast-paced, high-pressure environment Familiarity with computer systems and call center technology Flexible availability, including evenings and weekends if required Salary $850 - $1100 per week Job Type Full-time Benefits: Competitive weekly salary. Health, dental, and vision insurance. Paid time off, including holidays. 401(k) retirement plan with company match. Opportunities for growth and career development.

Call Center Sales Representative (Bilingual) to work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. ESSENTIAL DUTIES & RESPONSIBILITIES: •Develop relationships with homeowners •Negotiate and schedule appointments for window and roofing sales REQUIRED SKILLS: •Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database •Amazing Phone Skills •Strong business development, lead generation, relationship building track record EXPERIENCE: •Minimum 3-5 years of outbound-telephone sales experience •Experience selling over the telephone •A proven track record in an outbound, lead generation sales environment a must •Excellent verbal and written communication skills Position Offers: •Competitive Compensation Salary, Commission, and Bonus •Training •Career Growth Requirements: All Qualified Applicants are expected to submit a brief explanation of their background stating why they would be a comfortable fit for this career position, along with a current resume and contact phone number. All qualified applicants will be contacted for a phone interview.

Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Teleperformance USA Job DescriptionCategory : Customer Service/Support Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required What We're Looking for High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer

Company: Energy Efficient Impact Windows and Doors-Established Home Improvement Company focused on energy-efficient Impact Windows and Doors Call Center Bilingual Representative NO Cold Calling $50-120K Required Skills: •Strong Effective bilingual Spanish/English telephone sales skills •Exceptional consultative skills, ability to articulate, inspire, project confidence, overcome objections Experience: •3-5 years of outbound/inbound phone sales experience •A proven track record in an outbound phone sales environment a MUST Essential Duties & Responsibilities: • Qualify all hot leads and schedule estimate appointments Position Offers: •Competitive Compensation •Career Growth •Team Environment To Apply: All Qualified Applicants are expected to submit a brief explanation of their background stating why they would be a comfortable fit for this career position, along with a current resume and contact phone number. All qualified applicants will be contacted for a phone interview.

Leading provider of Freight Forwarding/Logistics services, LILLY + Associates International, is looking to hire someone for our sales team to work with a fast-growing company that has its international headquarters in Miami Job Description LILLY + Associates is seeking Bilingual (Spanish) Professionals to join our top notch team of Sales professionals. If you enjoy interacting with he public AND enjoy talking on the phone,working diligently to resolve member problems or questions, this is the job for you. As a Professional Sales Rep you will assist customers via telephone, fax and email providing them with shipping information and up-sell products and services that meet or exceed our member's needs. Excellent opportunities for career growth. Qualifications Minimum 1-3 years prior Customer Service experience required. 6 months of call center/telesales a plus. Strong verbal and written communications skills. Ability to multi-task and meet multiple demands. Ability to identify, analyze and resolve errors. Strong organizational skills. Ability to recognize needs and/or sell products or services. Strong sales aptitude. Fully bilingual (English, Spanish). Computer Equipment and Software Requirements: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM Software Education and Experience Required: High school diploma. College degree a strong plus. Additional Information FULL BENEFITS PACKAGE AVAILABLE!!! (Medical, Dental, Vision, Paid time off, 401K with up to 4% company match and much more)

Call Center Representative I SUPERVISOR: Team Supervisor STATUS: Non-Exempt SUMMARY: This position is responsible for providing high quality customer service by receiving incoming calls, answering questions, solving problems, and providing program information to clients. SUPERVISION RECEIVED AND EXERCISED : Operates under the direct general supervision of a Supervisor. The Call Center Representative exercises no supervision over other employees. ESSENTIAL DUITES AND RESPONSIBILITES: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Handle all customer contacts by phone accurately and professionally. Respond to all the customer's inquiries and probe accordingly as to provide a first contact resolution. Inform and educate participants on various program process, and timelines. Research required information using available resources and knowledge. Accurately and thoroughly record call log notations in the system of record. Educate participants on program requirements and family obligations. Inform participants of changes to housing assistance payment and tenant rent calculation. Communicate concerns between owners, tenants, and the Public Housing Authority (PHA) through account notations. Defuse and deescalate irate customers as to ensure great customer experience. Verify and update customer information. Identify and escalate priority issues. Perform data entry into SharePoint, and PHA business system. Provide excellent customer service to participants, landlords, co-workers, clients, and vendors. Ensure regular attendance and punctuality. Obtain certification in Housing Choice Voucher Basics Perform other duties as assigned. DESIRED QUALIFICATIONS: High School Diploma is required. Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science, or a closely related field preferred; Alternatively, a minimum of two years of progressively responsible work. Experience for a public agency, or related work in the social service or community service is preferred. Ability to apply regulations pertaining to the program. Ability to communicate effectively both orally and in writing is required. Excellent interpersonal skills necessary for conducting HCVP Participant interviews is required. Strong computer and organizational skills required to prioritize tasks and demands and consistently deliver work product on time is required.

Summary: Call Center Representative(s) work in a fast-paced environment, providing excellent customer service with an outgoing and upbeat personality to a large patient population. Responsibilities Responsible to do appointment scheduling and reschedules Glaucoma Retina Cornea Minor Procedures Oculoplastic Eye Injections Diagnostic Testing Laser Responsible to call back all appointment requests via\ email, patient portal and voicemails. Responsible for insurance verification online, email or phone. Care Plus 2020 Eye Care Broward Care Plus Premier (Dade) Diagnostic Testing Simply Medicare Premier Responsible for uploading all insurance verification into NextGen. Responsible for Appointment confirmations Will confirm appointments for patients, Doctor's office and/or Insurances. Responsible for monthly mail outs for all locations Triage Emergency Calls prior to transferring to the ER Scheduling Department. Responsible for correcting demographics and creating alerts when returned mail is received for new and established patients. Minimum Demonstrated Skills Customer Service experienced Medical terminology knowledge ICD10/CPT code knowledge HMO guidelines knowledge Insurance verification (HMO, PPO, POS, EPO, etc.) Ability to handle multiple tasks simultaneously in a fast paced environment Ability to handle and diffuse patient complaints and disagreements Exceptional communication and interpersonal skills. Experience navigating Electronic Medical Records and Outlook English/Spanish is a must. Education: High School Diploma required Schedule: Full-time (40 hours per week) Working Hours: M-F (8:00 am - 5:00 pm)

About our Company: At Tone Talk Tel, we're not just your average call center provider. We're a team of enthusiastic communicators, tech wizards, and customer service aficionados who are passionate about creating positive interactions. Whether you're a small startup or a large corporation, we're here to help you manage your calls with a touch of personality and a whole lot of professionalism. Job Title: Call Center Representative Location: Miami, FL Job Type: Full-Time Department: Customer Service Job Summary: We are seeking a motivated and customer-focused Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Answer Inbound Calls: Respond to customer inquiries, provide information, and resolve issues in a professional and timely manner. Customer Support: Assist customers with product or service inquiries, troubleshoot problems, and guide them through solutions. Data Entry: Accurately input customer information, call notes, and other relevant data into the system. Problem Resolution: Escalate complex issues to the appropriate department or supervisor when necessary and follow up to ensure resolution. Customer Satisfaction: Strive to exceed customer expectations by providing outstanding service and ensuring a positive customer experience. Team Collaboration: Work closely with team members to achieve departmental goals and contribute to a positive work environment. Adherence to Scripts: Follow company-provided scripts when applicable while also using discretion to personalize customer interactions. Qualifications: Education: High school diploma or equivalent required; associate or bachelor's degree preferred. Communication Skills: Excellent verbal and written communication skills with a strong command of the English language. Technical Skills: Proficiency in using computers, call center software, and other relevant technology. Problem-Solving: Ability to think critically, troubleshoot issues, and make sound decisions. Time Management: Strong organizational skills and the ability to manage multiple tasks simultaneously. Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays, if required.

We are seeking enthusiastic and reliable Call Center Representatives to join our team! As the first point of contact for our customers, you will play a crucial role in delivering outstanding service, resolving inquiries, and ensuring overall customer satisfaction. Key Responsibilities: Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding products and services. Resolve customer complaints and issues effectively and professionally. Document customer interactions and update records in the system. Assist in processing orders, returns, and exchanges as needed. Collaborate with team members and other departments to enhance customer experience. Meet individual and team performance goals. Qualifications: Prior experience in customer service or call center environment is a plus. Excellent verbal and written communication skills. Ability to remain calm and professional in challenging situations. Strong problem-solving abilities and attention to detail. Proficient in using computers and customer management software.

Call Center Representative SPAR, a worldwide leader in consumer solutions, is growing, and we want YOU to be part of our expanding team! We're hiring Call Center Representatives who are passionate about delivering exceptional customer service. If you thrive in a fast-paced environment, enjoy problem-solving, and have excellent communication skills, we'd love to hear from you. Bilingual English/Spanish speakers are highly encouraged to apply! Why Join Us? Competitive Pay - Earn for your skills and dedication 401(k) & Roth Retirement Plans - Secure your future Career Growth & Training - Invest in your professional development Your Role: Handle high-volume inbound and outbound calls Process transactions, including credit card payments Resolve customer concerns professionally and efficiently Maintain detailed order notes within our system Request and deliver COIs (insurance documents) Use Text Request Software to communicate with customers and technicians Utilize Google Maps for geographic order management Cross-train as a Dispatcher and provide support when needed What You Bring to the Team: Strong verbal & written communication skills Ability to multi-task in a fast-paced setting Excellent problem-solving & active listening skills Attention to detail & accuracy in order processing Customer-focused mindset with empathy and patience Adaptability & initiative to take on new challenges Bilingual in English & Spanish is a plus! Additional Requirements: Dedicated, quiet, and distraction-free work area High-speed internet connection for seamless communication Flexible availability to accommodate business needs Ready to join a dynamic and innovative team? APPLY TODAY! DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required. SPAR has over 50 years of experience in retail and consumer goods, serving some of the world's best companies. We offer end-to-end services to ensure our client's product is available and presented most compellingly. We focus on our client's return on investment (ROI) by applying our unique software solutions, experienced resources, and passion for results. SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SPAR prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge. We can recommend jobs specifically for you! Click here to get started.

The Collections Representative position will provide our new hire with a uniquely experiential opportunity to immerse themselves in the day-to-day bustle of a prestigious legal group's Collections Department. The ideal candidate will be highly motivated and ready to handle consumer interactions. Consumer interactions consist of negotiating repayment plans, answering questions, and arranging for payments. We are seeking a candidate that has experience with, or is eager to learn about, the legal and collection processes. We provide a robust training program to prepare call center representatives to immediately handle calls and provide a professional customer experience. This position is not remote. This role is an in office position at the Plantation, FL office location. Work Environment Inbound Calls and some outbound calls No Skip tracing Monthly Bonus Opportunities Works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels . Mondays to Fridays, shift options below 8:00am to 5:00pm ( 1 hour lunch) 8:30am to 5:30pm ( 1 hour lunch) 9:00am to 6:00pm ( 1 hour lunch) Our firm maintains a collegial work environment that prioritizes internal promotion, training, and professional development. We strive to see our employees grow! As our team-members progress and demonstrate a consistent ability to meet performance standards, promotional opportunities become available. Essential Duties and Responsibilities Efficiently assist customers through both inbound (90%) and outbound (10%) calls while educating them on their options for account resolution Develop a trusted relationship with customers, third parties, attorneys, representatives, realtors, etc. to ensure timely handling of all accounts through the collections process Maintain detailed document records of all customer communications including payment plans that customers have agreed to and amounts paid via telephone Ensure the prompt and successful delivery of solutions according to customer and client needs Clearly communicate the progress of accounts and their respective status within the collections pipeline Demonstrate exceptional listening skills, while displaying professionalism and empathy for our customers' individual needs and circumstances Qualifications Required Qualifications: Customer service and pleasant mannered Proficient data entry and computer skills including Microsoft Office applications Excellent oral, verbal, and written communication Problem-solving skills Account documentation skills Active listening skills Attention to detail Negotiation skills Preferred Qualifications: Must be Bilingual: Spanish/English Prior call center and/ or collector experience RAS is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace. Education High School Diploma required Associate's Degree or Bachelor's Degree preferred, Relevant experience may compensate for education Job Type and Compensation · This is a full-time position operating under standard business hours ( Mondays to Fridays in office - 8am to 5pm / 8:30am to 5:30pm / 9am to 6pm ) · Competitive Pay - commensurate to your experience · Comprehensive training and mentoring programs · Paid time off · Paid holidays Health Insurance, Life, Dental, Medical, Vision, 401k. Physical functions Must be able to remain in a stationary position 50% of time; Constantly operates a computer and other office machinery; employee is Regularly required to verbally communicate, listen and give presentations as needed. Some walking and standing relative to interaction with other personnel and applicants Work Environment Works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels. Top agents average over $3000 in bonus alone every month in addition to base pay. Travel No Travel Required.

Leading provider of Freight Forwarding/Logistics services, LILLY + Associates International , is looking to hire someone for our sales team to work with a fast-growing company that has its international headquarters in Miami Job Description LILLY + Associates is seeking Bilingual (Spanish) Professionals to join our top notch team of Sales professionals. If you enjoy interacting with he public AND enjoy talking on the phone,working diligently to resolve member problems or questions, this is the job for you. As a Professional Sales Rep you will assist customers via telephone, fax and email providing them with shipping information and up-sell products and services that meet or exceed our member's needs. Excellent opportunities for career growth. Qualifications Minimum 1-3 years prior Customer Service experience required. 6 months of call center/telesales a plus. Strong verbal and written communications skills. Ability to multi-task and meet multiple demands. Ability to identify, analyze and resolve errors. Strong organizational skills. Ability to recognize needs and/or sell products or services. Strong sales aptitude. Fully bilingual (English, Spanish). Computer Equipment and Software Requirements: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM Software Education and Experience Required: High school diploma. College degree a strong plus. Additional Information FULL BENEFITS PACKAGE AVAILABLE!!! (Medical, Dental, Vision, Paid time off, 401K with up to 4% company match and much more)

Company: South Florida's Fast Growing Window Company selling High Impact Hurricane Windows and Doors. One of the few companies in FL that can change the shape and size of an existing Window and improve the overall look of the home. The leader in providing quality products needed to make homes beautiful, safe and energy efficient. Servicing Miami Dade, and Broward Counties providing windows, doors, and remodeling.. All installers are properly trained company employees equipped with state of the art equipment, tools, and supplies to perform professional installations. Position: Call Center Sales Representative - Bilingual Join our team as Call Center Sales Representative! You'll coordinate and schedule appointments with homeowners for home improvements. We're looking for someone with excellent attention to detail, bilingual, and a friendly, professional phone manner. Required Skills: • Bilingual (Spanish & English) • Detail-oriented and organized • Comfortable with phone communication Experience: • 5+ years of customer service/phone support Responsibilities: • Coordinate and schedule appointments with homeowners for home improvements Position Offers: • Competitive Compensation • Career Growth • Team Environment To Apply: All applicants must submit an updated resume along with active contact phone number. Qualified applicants will be contacted for a phone interview.

JOB DESCRIPTION Call Center Representative I SUPERVISOR: Team Supervisor STATUS: Non-Exempt SUMMARY: This position is responsible for providing high quality customer service by receiving incoming calls, answering questions, solving problems, and providing program information to clients. SUPERVISION RECEIVED AND EXERCISED: Operates under the direct general supervision of a Supervisor. The Call Center Representative exercises no supervision over other employees. ESSENTIAL DUITES AND RESPONSIBILITES: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Handle all customer contacts by phone accurately and professionally. Respond to all the customer's inquiries and probe accordingly as to provide a first contact resolution. Inform and educate participants on various program process, and timelines. Research required information using available resources and knowledge. Accurately and thoroughly record call log notations in the system of record. Educate participants on program requirements and family obligations. Inform participants of changes to housing assistance payment and tenant rent calculation. Communicate concerns between owners, tenants, and the Public Housing Authority (PHA) through account notations. Defuse and deescalate irate customers as to ensure great customer experience. Verify and update customer information. Identify and escalate priority issues. Perform data entry into SharePoint, and PHA business system. Provide excellent customer service to participants, landlords, co-workers, clients, and vendors. Ensure regular attendance and punctuality. Obtain certification in Housing Choice Voucher Basics Perform other duties as assigned. DESIRED QUALIFICATIONS: High School Diploma is required. Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science, or a closely related field preferred; Alternatively, a minimum of two years of progressively responsible work. Experience for a public agency, or related work in the social service or community service is preferred. Ability to apply regulations pertaining to the program. Ability to communicate effectively both orally and in writing is required. Excellent interpersonal skills necessary for conducting HCVP Participant interviews is required. Strong computer and organizational skills required to prioritize tasks and demands and consistently deliver work product on time is required.