Customer Service Representative
Customer Care Representative Job 42 miles from Granger
About Our Client:
Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss!
Key Responsibilities:
Providing customer services related to sales, sales promotions, installations, and communications.
Ensuring good customer relations are maintained by handling inquiries, claims, and complaints fairly and effectively, in compliance with consumer laws.
Developing organization-wide initiatives to proactively inform and educate customers.
Developing and implementing improvement plans based on customer survey feedback.
Responding to customer inquiries via phone, email, and other communication channels.
Resolving customer issues efficiently by coordinating with internal teams and providing timely solutions.
Processing service requests, sales orders, and product support inquiries.
Tracking and documenting customer interactions to improve service processes.
Identifying opportunities to enhance the overall customer experience.
Qualifications:
Degree preferred but not required.
Minimum of 2 or more years of customer service experience.
Strong problem-solving skills and the ability to handle customer concerns effectively.
Excellent communication skills, both verbal and written.
Ability to multitask and manage multiple customer inquiries efficiently.
Proficiency in using customer service software and related tools.
Strong attention to detail and ability to work in a fast-paced environment.
Experience in a healthcare or medical device industry is a plus.
Familiarity with CRM systems, SAP, or Salesforce is preferred.
NO C2C CANDIDATES
Interested Candidates please apply on our website at https://jobs.jblresources.com.
For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com.
JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.
**JBL is an Equal Opportunity Employer and E-Verify Company
Customer Success Consultant
Customer Care Representative Job 46 miles from Granger
Turn Your Ambition into Income! Join Our Remote Sales Team! Are you an ambitious professional looking for a career that rewards your effort with unlimited earning potential? Our award-winning company, featured in Forbes and named on the Inc. 5000 list for six consecutive years, is growing fast and we want you to be part of our success story!
Why You'll Love This Role:
Sky's the Limit Earnings: First-year earnings of $100,000+, with top performers exceeding $200,000 annually.
Freedom & Flexibility: Work remotely, set your own schedule, and take control of your success.
Industry-Leading Support: Comprehensive training, expert mentorship, and cutting-edge tools to help you thrive.
Fast-Track to Success: Close deals in as little as 72 hours and see the impact of your work immediately.
Your Role as a Customer Success Consultant:
Engage with pre-qualified leads and guide them through their options.
Conduct virtual sales presentations via Zoom or phone to educate clients.
Offer personalized financial solutions, including IULs, annuities, and life insurance.
Drive results by effectively managing the full sales process, from lead to commission payout.
Who Thrives in This Role?
Go-Getters: You're motivated, proactive, and committed to success.
Great Communicators: You excel at building relationships and educating clients.
Ethical Sales Professionals: Integrity and client-first service are your top priorities.
What's in It for You?
Expert Training & Mentorship: Get the guidance you need to excel.
Uncapped Earning Potential: Your income grows with your effort.
Performance-Based Incentives: Enjoy bonuses, rewards, and career advancement opportunities.
Don't Wait! Your Future Starts Today!
Submit your resume and tell us why you're the perfect fit. If you qualify, we'll schedule an interview.
Note: This is a 1099 independent contractor position, commission-based, and available to U.S. candidates only.
Customer Support Representative (CSR) - Aerospace
Customer Care Representative Job 7 miles from Granger
Full-time Description
Masterbilt Inc. is a leader in precision manufacturing, renowned for our innovative approach and unwavering commitment to excellence. Since our founding, we have continuously pushed the boundaries of CNC machining, providing cutting-edge solutions to a wide range of industries. Our world-class facilities and dedicated team ensure that each project meets the highest standards of quality, precision, and customer satisfaction.
Position Overview:
As a Customer Support Representative (CSR) at Masterbilt Inc., you will play a pivotal role in managing customer relationships, overseeing order processing, and ensuring that contracts are administered with exceptional service. You will be the primary point of contact for assigned external customers, handling complex issues, and contributing to long-term strategic planning for customer accounts and products. This role involves working closely with internal teams and customers to ensure seamless operations, from order entry to fulfillment.
Requirements
Key Responsibilities:
Process customer orders and manage contracts, delivering superior service and addressing customer needs.
Handle complex issues, participate in long-term planning, and contribute to sales strategies for assigned products and customer accounts.
Serve as the primary interface for assigned external customers, ensuring objectives are met and maintaining strong, positive relationships.
Collaborate with Materials Managers, Operations Managers, and Production Managers to manage the order process, resolve issues, and align customer portals as necessary.
Oversee the entire fulfillment process, including financial, contractual, export, and legal aspects, ensuring compliance with company and customer requirements.
Conduct regular provisioning and program reviews with customers, ensuring alignment on goals and performance.
Respond promptly to all customer inquiries, including order processing, purchase order amendments, and contract modifications.
Identify and communicate customer concerns, working to resolve issues effectively and maintain satisfaction.
Stay updated on product knowledge and anticipate future customer needs to provide proactive support.
Monitor special programs and work with customers to coordinate both internal and external resources to ensure successful outcomes.
Analyze customer order practices, identifying trends and unusual behaviors, while reducing constraints to prioritize operational efficiency.
Qualifications:
Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 4 years of experience in fulfillment operations or customer service.
At least 3 years of customer service experience, preferably within a manufacturing environment.
Familiarity with aerospace industry practices, including process data, data exchange, and closed-loop systems, is highly desirable.
Experience in an industrial setting with demonstrated ability to work well with people and utilize advanced computer skills.
P&C Insurance Customer Service Representative
Customer Care Representative Job In Granger, IN
Mission Statement
To fulfill KFG's mission of educating, advising and serving with character and integrity by providing timely, considerate and professional service insurance clients. To build trust with insurance clients and team members and add referable value in KFG's relationship with insurance clients.
Required Skills and Abilities
Returns client telephone calls and emails same or next business day based on time of incoming call
Processes all claims submissions, same business day
Processes time-sensitive policy changes same business-day
Offers quotes for adding vehicles or making policy changes within 1 week unless time sensitive
Provides paperwork to banks/lenders for file documentation within 1 week unless time sensitive
Meets with Premier Clients requesting in-person review 15-30 days prior to renewal
Maintains book retention of 92%.
Maximizes opportunities to multiply, deepen or expand trust with clients or prospects
Perform other duties as required
Service
Answers policy change questions, quotes potential changes for customers and processes changes. Ensures accuracy and processing of changes by companies
Answers coverage-related questions for clients
Provides coverage documentation for clients, banks or other lenders as needed
Resolves advance billing questions
Performs policy reviews in person, via telephone or via the review questionnaire to ensure no material changes have taken place impacting agency coverage recommendations
Retention
Reviews upcoming client renewals based upon our guideline of 15% or $150 increase in premium
Communicates with clients regarding outcome of re-marketing efforts and educates client on carrier longevity benefits to equip them to make an informed decision
Issues rewritten policies, cancels prior coverage and ensures accurate processing of related items with carrier. Reviews, processes and indexes all forms, documents and photos required to comply with carrier requirements for audit purposes. Utilizes Processor to handle any administrative tasks that do not require licensure
Client retention goal of 92%
Claims
Accepts claim inquiries from clients. Advises client based upon pertinent information such as other parties involved, injuries sustained, damage incurred and deductibles.
Informs client of claim surcharges
Files and documents claims with carriers and in agency management system
Communicates with company adjusters, and third parties (body shops etc.) as needed acting as a liaison in the event of poor communication between client and adjuster
Educates client on how to receive fair claim payment by utilizing tools such as Kelly Blue Book, NADA or local market values
In the event of an emergency situation, offers additional assistance such as scheduling disaster restoration services or other mitigation to minimize potential loss
Required Skills and Abilities
Working knowledge of Microsoft Office including Word, Excel, Outlook, CRM Software, and QuickBooks.
Ability to professionally educate clients about insurance coverages and offer solutions to potential coverage problems.
Ability to maximize carrier/agency relationships by developing and sustaining underwriter relationships.
Must have a desire to pursue professional development.
Desire to continue learning about industry and carrier changes which could impact client policies and communicate those to insurance team.
Ability to manage a $500,000-$1,500,000 client premium volume.
Must also be able to multi-task and be detail oriented.
Strong written and verbal communication skills.
Above average typing skills (60+ words per minute).
Above average math skills and analytical abilities.
Must be well organized with time, resources, physical office space, and client documents/information, and be able to manage a large workload.
Must be intrinsically motivated and able to work individually with little direction.
Must be a team player and able to collaborate with team members and financial professionals from other firms.
Comfortable interacting with clients via telephone, email, video conferencing, or face-to-face.
History of prudent management in personal finances.
Must be coachable, goal oriented, grasp concepts quickly, able to work in a fast-paced environment, embrace change, and have a strong desire to learn and grow in the financial services industry.
Education and Experience
Bachelor's degree preferred
Property & Casualty license - must be able to acquire within 30 days of hire
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Account Service Representative
Customer Care Representative Job 7 miles from Granger
Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more.
Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today!
This position is a four-day Monday through Thursday average work week.
Essential Functions:
Execute delivery of new/clean products and pick up of used products on a daily basis in company truck
Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
Actively drive customer retention and increase route revenue by expanding customer relationships
Experience/Knowledge:
High school diploma or General Education Degree (GED) required
2-3 years driving/delivery, customer service, or sales experience preferred
Necessary Skills and Abilities:
This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
Must be able to drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
Must be able to use a computer, phone, calculator, printer, and copier
Work Requirements:
Requires a For-Hire Endorsement.
Must pass a DOT physical and a drug/alcohol screening prior to employment.
Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Travel to outlying Wildman facilities as needed.
Customer Care Representative
Customer Care Representative Job 31 miles from Granger
The Customer Care Representative is responsible for providing excellent customer service and support to all customers via phone, chat and email. This includes, but is not limited to, assisting customers with billing and payments, performing basic troubleshooting for service related issues, and general account maintenance and questions.
Responsibilities:
* Answer all incoming calls and live chat requests while providing an excellent customer experience.
* Manage incoming ticket queues and follow up with customers in a timely manner.
* Perform basic troubleshooting for service requests both via phone and chat. Escalate to technical support when needed.
* Make account changes including package changes.
* Facilitate scheduled appointment changes when requested by customers or field staff.
* Follow up with positive and negative survey respondents.
* Accepts and processes monthly payments from SBS residential customers
* Follows established guidelines to initiate and implement payment arrangements on delinquent accounts via communication and coordination with residential customers.
* Documents payment arrangements and other pertinent account details; schedules and performs follow-up communication with account holders.
* Follows established guidelines and policies to review and update account status.
* Interacts with all customers in a calm, friendly and professional manner.
* Performs other related duties, as required.
Qualifications
Qualifications:
* High school diploma or equivalent
* 7:00 AM-3:30 PM shift Monday - Friday and flexible hours as needed on Saturday between 8:30 AM - 5:00 PM
* Excellent organizational skills and attention to detail.
* Excellent written and verbal communication skills.
* Ability to communicate with account holders in a courteous manner.
* Ability to refrain from using harsh, aggressive or demanding language or tones when working with customers.
Customer Service Rep(02584) 51160 Bittersweet
Customer Care Representative Job In Granger, IN
We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first!
Customer Service Rep Job Description
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
Qualifications
Must be 18 years of age or older
Must be willing and able to work all stations in-store, such as making menu items, assisting customers on the phone and in-store, and expediting orders from the cut table
Additional Information
REQUIRED FUNCTIONS, SKILLS, AND DUITIES FOR ALL POSITIONS:
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen.
Operate all store equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare products.
Receive and process telephone orders.
Clean equipment and facility approximately daily.
WORK CONDITIONS MAY INCLUDE EXPOSURE TO:
Varying and sometimes adverse weather conditions.
In-store temperatures ranging from 33 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in the work area and while outside.
Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc.
Exposure to cornmeal dust.
Confined spaces, such as a walk-in cooler.
Hot surfaces, tools, and products from the oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
REQUIRED MENTAL AND PHYSICAL ABILITIES (Including, but not limited to the following):
SENSING
The ability to speak, hear, and understand verbal communication on telephone and in person is necessary.
Near and mid-range vision is used for most in-store tasks.
Depth perception in necessary for all positions.
Personnel must have the ability to differentiate between hot and cold surfaces.
Far vision and night vision are needed for delivery personnel.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions is necessary throughout shifts.
STANDING
Most tasks are performed from a standing position.
Walking surfaces include ceramic tile, concrete, or linoleum in some food process areas.
Height of work surfaces is between 36" and 48".
WALKING
Walking is frequently required for short distances and short durations.
Personnel must travel between the store and customer vehicles.
Delivery personnel must travel between delivery vehicles/e-bikes and from the delivery vehicle/e-bike to the customer's location.
SITTING
Paperwork is normally completed while sitting.
Driving to and from deliveries or meetings requires sitting.
LIFTING
Bulk product deliveries are made twice a week or more and are unloaded by the team members on duty during the deliveries.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from the floor and stacked onto shelves up to 72" high.
CARRYING
Dough trays weigh approximately 12 pounds, cases of products weighing up to 25 pounds, and prepped items may need to be carried from the walk-in cooler to the make-line.
Items such as cases of pizza sauce, weighing 30 pounds, may occasionally need to be carried from the storage area to the prep area, and from the prep area to the front of the store.
During delivery, carrying products while performing "walking" and "climbing" duties may be required.
PUSHING/PULLING
This may be required to move trays or products placed on dollies, or to move empty trays or trash cans.
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
CLIMBING
Team members must infrequently navigate stairs or climb a ladder to change air fresheners, clean walls, or perform maintenance.
During delivery of product, navigation of five or more flights of stairs may be required.
BENDING/CROUCHING/SQUATTING
Performed occasionally to stock shelves and to clean low areas.
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is generally less than one minute and may be repeated frequently.
Forward bending is also present at the front counter and when stocking items.
REACHING
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven, heat lamp, or television controls, and to lift and lower objects to and from shelves.
Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
HAND TASKS
Eye-hand coordination is essential. Use of hands is continuous during the day.
Activities frequently require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the different pizza cutters.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes.
MACHINES, TOOLS, EQUIPTMENT, AND WORK AIDS
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels, and scales.
CSR WAREHOUSE II - SSC
Customer Care Representative Job 7 miles from Granger
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support, such as servicing walk-in customers, completing sales transactions in conjunction with handling duties such as receiving, loading/unloading material, pulling/assembling customers' orders, and inventory checks. This position may involve the daily use of forklift equipment.
Primary Objective
Performs a variety of customer service/office administration and warehouse duties related to the operation of a Sales Service Center.
Major Function and Scope
* Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.
* Addresses and resolves customer complaints (returns and order errors).
* Performs office administration duties such as processing payments and receipts, reconciling DSRs and cash box, preparing bank deposits and balance petty cash box, preparing various performance reports, updating customer master file, and creating vendor orders.
* Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.
* Waits on customers and prepares sales slips.
* Produces daily sales reports.
* Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts.
* Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims.
* Operates forklift equipment.
* Maintains the clean and organized facility by sweeping, trash removal, restroom cleaning, general office maintenance, etc.
* Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management.
* Performs other related duties as required.
Experience and Knowledge Required
* HS diploma or equivalent experience;
* 3+ years of customer service experience and warehouse experience.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
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Customer Service Representative - South Bend, IN
Customer Care Representative Job 7 miles from Granger
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative/ Brand Ambassador : Full Time
Customer Care Representative Job 7 miles from Granger
Infinity Specialized Marketing is one of the fastest and most successful marketing and advertising firms in the South Bend area and we are currently going through a nationwide expansion. We handle the marketing, account management, brand management, and customer retention for Top Fortune 100 companies. Check out our Facebook page *******************************************************
Job Description
IMMEDIATE HIRE - NO EXPERIENCE NECESSARY - FULL TIME POSITIONS
ENTRY LEVEL POSITIONS IN:
ENTRY LEVEL MARKETING / CUSTOMER SERVICE - RAPID ADVANCEMENT IN OUR NEW OFFICE!
We provide marketing and advertising campaigns for national accounts in the area!
We
provide customers with the everyday value and uncompromising customer service that has made us so successful. We are now accepting applications for Customer Service and Brand Representatives for our recent office expansions. Be a part of an exciting, fun work environment, while helping to develop the
local
market.
*We are looking to fill 10 entry-level positions with full training and growth into management!*
Responsibilities:
The Core responsibility of a
Customer Service / Event Marketing Rep
is to establish strong customer relations while representing national and local clients professionally
You will also attend and participate in meetings to increase marketing and training abilities while honing in on the leadership skill sets to prepare for management.
You will also be completing relevant paperwork accurately and in a timely manner and continually updating your product and market knowledge
Promotional Marketing and Advertising
Requirements
Ability to work cooperatively as part of a team.
· Interact with customers to provide top notch service.
- Upbeat, energetic, positive personality!!!
**We do not participate in door-to-door, business-to-business, or telemarketing.**
APPLY NOW FOR IMMEDIATE CONSIDERATION!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Custom Cabinet Sales Rep.
Customer Care Representative Job 46 miles from Granger
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kalamazoo area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Customer Service Representative
Customer Care Representative Job 42 miles from Granger
Job Details Entry Westville IN - Dawg Paradise - Westville, IN Full-Time/Part-Time High School $13.00 - $15.00 Hourly None Day Customer ServiceDescription
Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service. Our CSRs are our first points of contact with our guests and are focused on building great relationships.
We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 70 locations in more than twenty states coast-to-coast and have been in business for 30 years.
If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!
We offer:
· Health, dental, vision, life insurance, STD/LTD, 401K with company matching
· ESOP - Employee Stock Ownership Plan (100% company paid)
· Paid vacation
· Pet supply and service discounts and more!
Responsibilities:
• Main lobby operations - check-ins, check-outs, guest visits and tours, answering general
questions
• Answering and handling calls in a professional manner
• Maintaining cleanliness
• Scheduling
• File maintenance
• Data entry
Qualifications
Skills Required
Possess a love of animals
Displays a professional manner at all times
Ability to work evenings, weekends & holidays
Lift/carry 40 pounds or more
Able to stand/walk for eight hours a day
Able to work in a fast-paced environment
Able to work on a computer system
Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.
Essential Job Functions
Welcomes both human and pet guests
Can correctly identify animal body language/behavior
Follows safe handling procedures
Checking in and out of pet guests while providing excellent customer service
Escorts pets to and from their rooms
Takes reservations over the phone
Can work both individually and as a team player while performing duties
Contributes in maintaining the cleanliness of the facility
Communication with management and other team members
Required Education
High School Graduate or Equivalent
At least 1 year of professional animal experience
Customer Service Representative
Customer Care Representative Job 9 miles from Granger
At Conn Selmer, we're passionate about music and dedicated to producing the highest-quality instruments for musicians of all skill levels. As a member of our organization, we seek candidates who possess the following values: Integrity, Excellence, Teamwork, Inclusivity, and Innovation. Please see our Conn Selmer website (******************* for more information about who we are.
This position is responsible for providing excellent customer service and support within the assigned territory.
Responsibilities:
Answer Customer Service Inquiries promptly and in a courteous, professional manner
Receive and process orders promptly and accurately according to policies in place
Collaborate with credit and operations in order to ship according to customer expectations while remaining mindful of risk
Prioritization of duties and time management to ensure Customer Satisfaction and adherence to department metrics
Achieve monthly KPI goals
Other duties as assigned by supervisor
Qualifications:
Ability to develop and maintain positive working relationships with both Customers and Colleagues
Ability to adapt well in the face of workplace stressors, the ability to work effectively and efficiently in high-stress and conflict situations. Ability to remain poised under all circumstances.
Ability to successfully and professionally express and exchange ideas and meanings with all levels of employees in the organization, the ability to interact appropriately with a variety of individuals, including customers/clients, and work as an integral part of a team, be able to interact effectively with people in a positive manner that engenders confidence and trust
Ability to understand, remember, and follow both verbal and written instructions, reason logically and make sound decisions
Self-starter, able to complete tasks without direct supervision.
Multi-task without loss of efficiency, or accuracy. Ability to sustain attention with distractions and interruptions.
Perform well in situations requiring speed, adherence to deadlines, and meeting productivity quotas
Excellent communication etiquette, both written and verbal.
Ability to maintain regular attendance and punctuality
High School Diploma required
3 years experience in similar position desired
Strong communication skills
Intermediate Level knowledge and understanding of Microsoft Office Products, including MS Outlook, Word, Excel, Teams. MS Dynamics experience a plus.
Ability to work well as part of a team and interact with others effectively in a fast paced environment
Strong planning and organizational skills with a high level of attention to detail and time management
Music and/or Band Instrument knowledge or experience desired
Ability to work overtime as required
Requires long periods of sedentary work.
Requires repetitive upper body movement - keyboard and monitor use.
Visual and hearing acuity
Customer Service Parts Representative
Customer Care Representative Job 9 miles from Granger
Who is Alliance RV, LLC Alliance RV, LLC is a young, growing manufacturer of recreational vehicles founded by veterans of the RV industry looking for a better way to do business. Why the name Alliance RV - it exemplifies how we partner with our dealer network, retail customers, vendors, employees, and community. Our mission is simple - Do the Right Thing!
Responsibilities
Provide customers with part numbers and pricing
Provide customers with ETA's for parts orders
Communicate with our vendors to identify and set up parts in our system
Assist the service department with part information and orders
Communicate with plant buyers and engineers to identify parts
Additional job responsibility and duties may be assigned or reassigned based on demand
Qualifications
Prior experience with RV Parts (not required but a plus)
Proficient with Microsoft Office programs
Multi-tasking and organizational skills
Prior experience with customer service
Benefits
Employer Sponsored Medical Insurance
Voluntary Dental
Voluntary Vision
Voluntary Life Insurance
Company Paid Life Insurance
401(k) with Employer Match
Thank you for your interest and consideration of a career with Alliance RV, LLC
Alliance RV, LLC is an Equal Employment Opportunity / Affirmative Action Employer
Cash Application Rep
Customer Care Representative Job In Granger, IN
Reports to the Manager, Patient Accounting. Under the guidance of the Coordinator of Cash Application Services, is responsible for the application, posting, reconciling, and balancing of all cash transactions, adjustments, combinations and transfers. Issues receipts for all monies exchanged, makes change for other Hospital departments, and makes deposits for all Memorial Health System (MHS) entities. Calculates, reviews and researches contractuals claimed by third party payors. Prepares reports and makes appropriate copies of postings. Handles the proper distribution of departmental mail. Prepares and logs bank deposits for balancing.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Ensures the application, posting, reconciling and balancing of all cash transactions, maintains appropriate balancing reports and performs cashier and research functions in accordance with established policies, procedures and control measures and utilizing Star/ Contract Management System by:
* Receiving, sorting, batching and totaling patient and insurance company checks.
* Preparing patient checks, insurance checks and payment listings for posting, balancing and depositing.
* Receiving, processing, balancing and depositing credit cards.
* Posting all payments, contractuals, transfers, combinations and refunds on the data system within a 48-hour window.
* Balancing daily postings and reporting the deposits and postings to the Finance Department.
* Downloading the electronic cash posting remittance advices, preparing the remittance for posting, previewing, posting and running the appropriate reports.
* Distributing remittance advices to the Billing Department.
* Researching and reviewing credit balances.
* Calculating, reviewing and researching contractuals claimed by third party payors. Works collaboratively with Cash Application/ Contract Management Coordinator to ensure accurate posting.
* Calculating and posting co-pays and deductibles to enable the Pathways Contract Management System to identify payment variances.
* On daily basis, interacting with patients, guarantors, third party administrators, insurance companies, employers and governmental agencies to resolve remittance advice and payment issues.
* Entering insurance billing information and creating insurance logs based on payment explanations.
* Telephoning, receiving, reviewing and sending correspondence and otherwise researching all non-patient cash received to properly determine ownership.
* Identifying, documenting and manually correcting problems with electronic software processes and collaborating with software vendor and Information Systems to resolve posting issues.
* Opening and sorting the mail for the Patient Accounts Services Department.
* Researching and maintaining the lowest possible amount of unapplied cash on a weekly basis.
* Opening and closing the vault and cashiering area.
* Ordering, accepting and repaying cash/coin from bank for the cashier's office and other Memorial Health System departments.
* Receiving and paying out team members petty cash vouchers under $25.00 and paying out monies lost in Hospital vending machines to team members and visitors.
* Balancing petty cash receipts and requesting a check to replace petty cash paid out on a weekly basis.
Performs preliminary patient accounts receivable and bank financing functions in accordance with established policies and procedures by:
* Answering account inquiries and resolving questions or problems at the Cashier's window.
* Documenting financial arrangements in the Star system, including payment plans, payroll deductions, and payment problems or variances, including the action taken.
* Reviewing the patient's account, accepting payment and issuing a receipt.
* Setting up patient payment plans, team member payroll deductions, explaining bank financing, determining prompt pay discounts and explaining new Hospital policies regarding payments.
* Obtaining and forwarding to Billing Services all third-party reimbursement information and other data ensuring the prompt and proper billing of patient accounts.
* Forwarding or coordinating the mailing of itemized statements, UB-04 forms, medical records information and other account information.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Assisting the Patient Accounts Services staff and other departments in the research and resolution of patient account payment posting problems.
* Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma or equivalent. One year of experience in a comparable patient accounting/cashiering environment is required.
Knowledge & Skills
* Requires thorough knowledge of third party payor practices and procedures, as well as managed care contracting, as it relates to manual and electronic posting and automated information systems.
* Requires math aptitude to perform semi-complex balancing routines and simple accounting procedures including the ability to compute charges, count money and balance postings and deposits.
* Requires well-developed clerical skills, the ability to type a minimum of 30 wpm and the ability to effectively operate standard office equipment specific to the department's needs.
* Demonstrates proficiency in basic computer skills (i.e., data entry, word processing, database applications and spreadsheets).
* Demonstrates well-developed interpersonal skills necessary to effectively interact with a diverse group of patients, visitors, vendors and staff members in a courteous and professional manner that is consistent with Memorial Health System's mission and values.
* Demonstrates the ability to communicate verbally in a clear manner in order to provide effective explanations.
Working Conditions
* Works in an office environment.
* Must be able to be effective in a fast-paced, quality- focused, multi-priority environment that frequently deals with decision making, stressful conditions and deadlines
Physical Demands
* Requires the physical ability and stamina (i.e. to sit/walk for prolonged periods of time, lift up to 15 pounds, occasionally stoop, bend, twist, reach, etc.) to perform the essential functions of the position
Customer Service Representative
Customer Care Representative Job 46 miles from Granger
New Customer Service opportunity in Kalamazoo, MI! Our Client, a staple in the local community for years, has risen to a top global company by selecting top talent throughout the organization. From world class facilities, to globally recognized company culture you will be a part of a team making global impact from day one. Do you want to work with top talent and industry leading technology to help make healthcare better? This team might be the team for you.
Day-to-Day Duties May Include:
Providing customer services relating to sales, sales promotions, installations and communications.
Ensuring that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
Developing organization-wide initiatives to proactively inform and educate customers.
Developing improvement plans in response to customer surveys.
Qualifications:
High School Diploma required, BachelorÂ’s Degree preferred.
Minimum 2 yearsÂ’ Corporate Customer Service experience.
ERP experience required, SAP and Salesforce highly preferred.
Call Center experience preferred.
1 year of Excel experience.
NO C2C CANDIDATES
Interested Candidates please send your resume in WORD format to info@jblresources.com.
For more information about our services and great opportunities at JBL Resources, please visit our website: www.jblresources.com.
JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.
**JBL is an Equal Opportunity Employer and E-Verify Company
Customer Care Representative
Customer Care Representative Job 31 miles from Granger
Job Details LaPorte Office - LaPorte, IN High School $15.00 - $17.00 Hourly NoneDescription
The Customer Care Representative is responsible for providing excellent customer service and support to all customers via phone, chat and email. This includes, but is not limited to, assisting customers with billing and payments, performing basic troubleshooting for service related issues, and general account maintenance and questions.
Responsibilities:
Answer all incoming calls and live chat requests while providing an excellent customer experience.
Manage incoming ticket queues and follow up with customers in a timely manner.
Perform basic troubleshooting for service requests both via phone and chat. Escalate to technical support when needed.
Make account changes including package changes.
Facilitate scheduled appointment changes when requested by customers or field staff.
Follow up with positive and negative survey respondents.
Accepts and processes monthly payments from SBS residential customers
Follows established guidelines to initiate and implement payment arrangements on delinquent accounts via communication and coordination with residential customers.
Documents payment arrangements and other pertinent account details; schedules and performs follow-up communication with account holders.
Follows established guidelines and policies to review and update account status.
Interacts with all customers in a calm, friendly and professional manner.
Performs other related duties, as required.
Qualifications
Qualifications:
High school diploma or equivalent
7:00 AM-3:30 PM shift Monday - Friday and flexible hours as needed on Saturday between 8:30 AM - 5:00 PM
Excellent organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to communicate with account holders in a courteous manner.
Ability to refrain from using harsh, aggressive or demanding language or tones when working with customers.
Customer Service Representative - South Bend, IN
Customer Care Representative Job 7 miles from Granger
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Entry Level Position - Customer Service Representative
Customer Care Representative Job 6 miles from Granger
Infinity Specialized Marketing is one of the fastest and most successful marketing and advertising firms in the South Bend area and we are currently going through a nationwide expansion. We handle the marketing, account management, brand management, and customer retention for Top Fortune 100 companies. Check out our Facebook page *******************************************************
Job Description
MARKETING FIRM FILLING ENTRY LEVEL POSITIONS - NO EXPERIENCE NECESSARY
**FULL TRAINING IS PROVIDED**
READY TO START YOUR CAREER?
We are an innovative company that is transforming the Marketing & Sales industry in the South Bend area. Our company was
founded by dedicated people looking to push the envelope by using cost-effective Marketing Campaigns and Sales Strategies. Our success and rapid growth has set new industry standards.
We are actively seeking Entry Level Professionals for our Sales & Marketing teams! These are competitive positions that start on the ground floor but offer rapid advancement towards a management role. Since we consider ourselves an up and coming leader in the area, we are looking for
f
ast paced, high energy, competitive minded professionals to cross train in all areas.
Marketing and Sales
Advertising and Public Relations
Entry Level Management
Customer Service
Promotions
**NO EXPERIENCE NEEDED HERE**
WE PREFER TO TRAIN & DEVELOP OUR EMPLOYEES FOR MAXIMUM PERFORMANCE
We are seeking individuals with
LEADERSHIP
qualities, great
COMMUNICATION
skills, people that excel through competition and have a drive for
SUCCESS
. The main job responsibility is to aid our Marketing Representatives, Sales Associates, and Senior Staff in specific projects related to our clients.
Requirements
Ability to start right away
High School degree or higher
Great Communication skills
Positive Attitude
Hard Working & Determined
Reliable transportation to the office on a daily basis
For Immediate Consideration, Please email your resume today!
College Students Welcome!
THANK YOU FOR YOUR INTEREST IN OUR COMPANY AND GOOD LUCK!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Provider Enrollment and Credentialing Rep
Customer Care Representative Job In Granger, IN
Our Enrollment & Credentialing Specialist plays a crucial role in maintaining the integrity and compliance of our provider network. This position is responsible for the processes related to credentialing & enrollment for providers associated with the entire Beacon Health System Network.
Responsibilities
* Coordination efforts with providers, credentialing agencies, and regulatory bodies to complete credentialing processes in alignment with the National Committee on Quality Assurance (NCQA) standards and departmental policies.
* Develop methods to review and manage applications for provider, and facility credentialing and payer enrollments, ensuring accuracy and compliance.
* Maintain, update, and manage provider information in the credentialing database, CAQH online profiles, and NPPES identifiers, ensuring accuracy and timeliness.
* Complete various insurance and government payer applications and provide support in network and claim issues related to credentialing and/or enrollment.
* Commit to The Beacon Way by leveraging innovation, cultivating talent, embracing performance improvement, communicating effectively, and upholding high standards of accountability.
Knowledge & Skills
* Ideal candidates will possess analytical, problem solving and organization skills along with proficient computer skills.
* Strong communication skills (written and verbal) and the ability to work independently.
Join Beacon Health System and be a pivotal part of a team that values trust, respect, integrity, and compassion. Your expertise and dedication will help us achieve our mission to deliver outstanding care and inspire health within our community.