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Customer Care Representative Jobs in Escondido, CA
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Customer Care Representative
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Cetera Financial Group
Customer Care Representative Job 21 miles from Escondido
Cetera takes pride in its exceptional resource center team, dedicated to delivering outstanding customer service. Our team members are highly motivated, empathetic, and sincerely passionate about assisting others. They are dedicated to exceeding expectations to ensure our customers stay satisfied and connected. We're looking for individuals who thrive on challenges, show initiative, and are committed to making a positive impact. If you possess these qualities and are eager to join a team dedicated to excellence, we believe you'll thrive in our organization. We're currently seeking a Service Professional to join our team in one of our office locations, as this is a hybrid role. What you will do: Cultivating meaningful connections with advisors, their teams, and clients to foster continuing relationships. Establishing oneself as the primary point of contact for advisors' clients, providing comprehensive guidance throughout their journey, assuming responsibility from inception to successful resolution Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct business, spanning from assisting with new account setup to managing transactions and servicing requirements. Empowering advisors with exceptional support, harnessing innovative technologies to optimize their productivity and achievements. Efficiently utilize our advanced CRM tool to meticulously record and track service requests, ensuring prompt and accurate follow-up. What you will need: Minimum 1 year experience working in a call center environment Minimum 1 year experience working in a financial institution/industry. Skilled in both written and verbal communication, proficient at effectively engaging with diverse audiences in a polite, professional, and influential manner. Embraces flexibility and adapts seamlessly to change in a dynamic and fast-paced environment, thriving on new challenges and opportunities. What is nice to have: Proficiency in utilizing industry-leading tools like Salesforce, Envestnet, NetX360, Docupace, RedTail, and others. Have previous broker-dealer experience Possess a current License; ex: Series 7, 24, 65, 99, etc. Compensation The base annual salary range for this role is $49,000 to $52,000 plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, licensing, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.$49k-52k yearly 17d agoMember Service Representative
Wheelhouse Credit Union
Customer Care Representative Job 21 miles from Escondido
The Senior Member Service Representative is responsible for efficiently handling all savings functions, interviewing loan applicants, and disbursing loans in a friendly and professional manner. This position will also remain current on all laws, rules and regulations including Bank Secrecy Act (BSA) and Customer Identification Program (CIP) programs and processes. Essential Duties and Responsibilities: Open new membership accounts, promote and cross-sell Credit Union products and services, and respond to requests for information pertaining to membership, products/services and loans. Interview loan applicants providing information on current policies and procedure and verify that loan application is completed accurately. Disburse loans as authorized and approved by underwriting and/or Credit Committee. Discuss options available to members for real estate inquiries. Take applications through our mortgage LOS, act as liaison for members to ensure smooth transaction for all phases of loan process up to funding. Maintain accurate dual control logs of applicable negotiable items sold to members. Accept deposits, withdrawals, transfers and loan payments. Handle requests to increase scheduled loan payments. Complete and maintain monthly sales logs and reports. Meet outlined goals and objectives established for cross-sell on new memberships & loan funding. Adhere to outlined error ratios on funded loans and memberships. Meet and maintain established ancillary goals i.e. CBSI, GAP, MRC and Debt Protection. Ensure compliance with all processes pertaining to BSA, CIP, lending, and REG E programs. Perform other duties assigned. Position Requirements and Qualifications: High school diploma or equivalent. Minimum of two years' experience in a financial institution with a minimum of one year of new accounts experience. Minimum of one year of experience in consumer lending. Preferred knowledge of mortgage lending practices and policies. Register with the Nationwide Mortgage Licensing System and Registry (NMLS). Will be required to undergo a background check. Registration with the NMLS to be maintained on an annual basis. Must be eligible to become an individual endorsee under the business entity license of Wheelhouse Credit Union held with the California Department of Insurance. Will be required to complete an individual application for insurance and an affidavit of training and knowledge. Professional written and verbal communication skills including excellent grammar and telephone etiquette. Ability to handle people and/or situations with tact, diplomacy, and professionalism. Proficiency with Microsoft Office products, 10 key adding machine and on-line computer core processing system. Excellent collaborative skills and the ability to develop and maintain positive working relationships are essential. Knowledge and understanding of the mission and vision of the Credit Union. Strictly adhere to the Credit Union's policy of confidentiality, security, professional conduct and dress Support of Business Development at onsite events and/or Marketing efforts within the community.$32k-46k yearly est. 32d agoCustomer Support Representative - Repair Solutions (21170)
GKN
Customer Care Representative Job 23 miles from Escondido
Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we're inspired by the opportunities to innovate and break boundaries. We're proud to play a part in protecting the world's democracies. And we're committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world's aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career. Job Summary Under minimal supervision, handles customer requests for information on request for quotes, provides assistance to internal/external customers regarding past/planned shipments, pricing, schedules, and invoicing problems and provides a variety of clerical and administrative support. Job Responsibilities - Responds to customer requests for status details on current/past orders. Responsible for documentation of customer account information on assigned customers. - Provides details to others within the Customer Support organization for Requests for Quote, technical and engineering details on repair scopes and special needs for a timely response to the customer. - Assists Marketing reps on customer concerns, order status and key customer contacts. Requires the need to understand and make maximum use of computer programs for order entry, reports, inquiries, and various directories that provide customer account details for answering customer inquiries/needs. - Documents customer account details regarding P.O. requirements, shipments, packaging, pricing approvals, certifications, and delivery requirements. - Provides administrative support including data entry, answering telephones, referring calls/messages, sending emails/faxes, and distributing customer details to other business unit functions. - Provides administration of all government contracts by issuing required reports, requests for GBL, update of inventory logs as may be required by contract clauses. Works in concert with quality and engineering to assure that documentation/certifications are in compliance with government requirements. - Administers assigned customer accounts including fostering good customer relationships, being responsive to customer requests, and balancing customer needs with the company's available resources. - Assist in the development and maintenance of a business culture, which supports the Company's overall business objectives and goals, to include issues that involve “cost, quality, process, schedule and people”. - Ensure the company's commitment to maintain a safe workplace and to protect the environment through the establishment and support of Company policy and adherence to various government regulations. - Fully comply with the "GKN Aerospace, Inc. Policy Statement on Contracting with the United States Government" in all areas of responsibility involving direct and indirect contracting with the United States Government. - Performs other duties, tasks and responsibilities as assigned. Job Qualifications Required Qualifications: - High School Diploma or GED equivalent - 2+ years of experience in a contracts or customer service environment that deals with manufactured products. - 2+ years of experience working with manufacturing environment around production processes Preferred Qualifications: - Ability to represent the Company in a highly professional manner. - Must maintain the highest level of confidentiality. - Must be well-organized, be able to multi-task and have a high level of attention to detail. - Must be able to work under pressure when dictated by customer needs. - Must be customer service driven, able to understand and support the business goals and objectives. - Must handle company private, sensitive and personal information in a professional and confidential manner Compensation Range The compensation range for this position is between $25.00 - $30.00 per hour. We'll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go? A Great Place to work needs a Great Way of Working Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we've created a culture where everyone feels welcome to contribute. It's a culture that won us ‘The Best Workplace Culture Award'. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work. We're also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know. We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology.$25-30 hourly 8d agoAudi Technologist and Customer Retention Specialist
Hoehn Motors
Customer Care Representative Job 17 miles from Escondido
Handles previous and current Sales and Service clients whose key role is Retaining both Service and Sales clients. You will work to secure Used Car Inventory using our Lease Maturity Tools and appointment setting tools for our Sales Department by collaborating with the Sales Managers, Service Manager, Service Advisors, and Audi Brand Specialist. You'll be able to work with both Sales and Service Departments and convert Service Opportunities into New and Used Car retail Sales. Essential Duties: Assists and greets customer on both the Service Drive and Sales Department with the intention of retaining the client and or purchasing their current vehicle. Assists the Service and Sales department in a supportive role with current, previous, and new clients with trouble shooting or vehicle questions. Working monthly lease maturity portfolio. Making appointments for lease end customers to come in and review lease end options with the sales manager. Demonstrate the ability to communicate through a wide array of digital tools and platforms. With competency in Microsoft programs like (Excel, Outlook, Word, etc.) and keen to learn new technologies. Highly disciplined approach and works efficiently to meet the needs of guests, sometimes dealing with multiple guests simultaneously. Keeps updated and is capable of absorbing and retaining information regarding vehicles, the technology within and value added products. Demonstrates vast knowledge of the Audi product lineup, helps sales/service staff with understanding new technologies/updates. Attends sales meetings. Maintains professional appearance and workspace. Sells and delivers professional service when needed in the sales department Processes sales paperwork in accordance with dealership policies Keeps up-to-date on new Audi products and services within the industry. Will be responsible for clean and tidy showroom and vehicle display. Approaches and greets overflow sales prospects in a timely manner. Exhibits a high level of commitment to customer satisfaction. We don't believe in high pressure sales. We simply help our customers find the vehicle that meets their needs, while giving them a great experience. We price our vehicles based on extensive research to be highly competitive and our management staff will coach you to success! Audi Carlsbad has introduced an all-new compensation package that pays you in several different ways. · Guaranteed hourly wage · Volume / Unit bonuses · Flex scheduling featuring 2 full days off every week plus an early and a late day · You will receive a wide range of benefits including FULL medical, dental, and vision insurance · Discounts and an associate pricing program on vehicles, parts and service · Support for continuing education and personnel development are included$35k-44k yearly est. 60d+ agoCustomer Support Representative
DGT Solutions
Customer Care Representative Job 27 miles from Escondido
We pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled Customer Support Representative to help us acquire new clients, grow into new markets, and develop new sales campaigns gaining success for our clients. We provide full training and career advancement in this globally expanding marketing industry. Our Customer Support Representatives are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, sales, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and marketing business psychology. Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition! Customer Support Representative Responsibilities: Interact with potential consumers in person by educating them on products and services our clients provide Build imperishable relationships with customers with interpersonal skills and overall personability Answer questions regarding services and expand on the benefits of our brand vs. competitors Participate in regular meetings with the Customer Success Management team to construct strategies for achieving customer acquisition standards and sales goals Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information Complete customer's orders efficiently and accurately Customer Support Representative Requirements: Prior experience in a customer-centric role is preferred High School Diploma or equivalent College Degree is preferred but not required Strong ability to communicate effectively Aptitude for taking on multiple responsibilities with versatility #LI-Onsite$38k-49k yearly est. 2d agoBilingual Call Center Representative (English-Spanish)
DAP Health
Customer Care Representative Job In Escondido, CA
Under the supervision of the Call Center Manager, the Bilingual Call Center Representative is responsible for ensuring a positive and effective experience for every patient/client that contacts DAP Health's Centralized Call Center. The Bilingual Call Center Representative answers calls in both Spanish and English, in a timely manner, identifies and addresses the callers' needs; this requires strong communication skills, problem-solving abilities, and the ability to work efficiently in a fast-paced environment. Is expected to meet key performance measures related to abandoned call rate, wait time, call handling time and high-quality customer service. Additionally, must be patient, empathetic, and attentive to the caller's needs. Essential Duties and Responsibilities: * Schedules patient appointments appropriately according to DAP Health's provider templates and protocols * Completes full patient registration, ensure questions related to UDS measures are complete. * Verifies patient demographics when scheduling appointments. * Runs, reviews, and demonstrates understanding of insurance eligibility. * Effectively explain DAP Health's services to new and existing patients * Gathers information and relates that information efficiently and effectively to appropriate departments. * Assists patient with information regarding FQHC Sliding Fee Scale and other programs, schedules patients with the appropriate departments for program enrollment as needed. * Monitors and responds to website inquiries requesting new patient information. * Monitors provider schedules to identify missed opportunities, ensures providers schedules are maximized. * Acts as a patient liaison with other departments * Monitors and responds to department voicemails, patient portal messages, and afterhours messages. * Seeks and supports changes in department workflows, suggests improvement and participates in call center huddles and team meetings. * Maintains patient confidentiality as required by HIPAA in all day work. * Schedules different types of appointment for patients, depending on their needs. * Able to differentiate between clinical vs non-clinical telephone calls and direct clinical calls to a nurse or on call provider as needed * Answers all incoming calls within 3 rings and answers calls in a courteous and professional manner- following DAP telephone script. * Provides all customers with consistent quality service. * Works in a DAP Health Clinic as needed. * Supports Quality initiative, completes recalls and patient calls as needed. * Performs other duties, as assigned. Sign-on Bonus (for new hires only): We are pleased to offer a sign-on bonus of $1,000 for this position. Half of the amount will be paid with your first paycheck, and half of the amount will be paid after 6 months of employment. Qualifications Qualifications: Minimum Qualifications (Education and Experience): * One year of experience (preferred) in medical front office operations - including but not limited to, registration process, use of medical terminology, medical insurance. * Previous experience working with Electronic Health Records. * Bilingual in Spanish preferred. Knowledge, Skills, and Abilities: * Ability to maintain recognized medical industry standards of high quality, client-centered services that are HIPAA compliant. * Proficiency in MS Office applications. * Computer expertise in database input. * Excellent and effective communication skills, both written and oral. * Excellent customer service skills. * Experience working with LGBTQ and homeless community, preferred. Schedule: Available for all shifts and, when required, able to work evenings and weekends.$33k-40k yearly est. 12d agoCustomer Support Representative (CSR)
San Diego AMS
Customer Care Representative Job 32 miles from Escondido
We are seeking to expand our Customer Support Representative (CSR) Team! Our company works with a telecommunications program, which is a government-funded wireless service that allows us to work with individuals in underserved communities delivering affordable communication products. Through the program, we are able to enroll and give certain individuals in these communities free communications devices so that they are able to raise their socio-economic status. As a Customer Support Representative (CSR), you will: Follow up directly with members of the community on a daily basis Become an expert on the program and be able to educate and inform participants Learn our systems to be able to enroll participants in the Federal Lifeline Program Upsell participants on any accessories that may be beneficial to the participant Fully understand the goals of the Federal Lifeline Program and our partnership Maintain detailed records of program participants and daily communications with members of the community Work daily as a team in order to further the goals of the company We are looking for our Customer Support Representatives to not only become successful in the role, but to grow with us. We are looking to provide our Customer Support Representatives with unlimited training and leadership development to achieve their highest growth goals and take their career as far as they want. We are looking for our Customer Support Representative (CSR) to: Have a minimum of GED/high school equivalent Have experience in a customer service, sales, or applicable customer-facing position Possess an intense drive and desire for success Thrive in building relationships, communicating with different types of people, and helping people in our local communities Operate with the highest level of integrity, honesty and transparency Constantly push the needle forward, challenge the status quo and reach to exceed performance expectations #LI-Onsite$38k-49k yearly est. 4d ago2025 Customer Success Representative
Ve Business Operations
Customer Care Representative Job 20 miles from Escondido
Our company is a culture-forward business management and sales firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Entry Level Customer Success Representative team has enriched our atmosphere and culture. We have a family-like environment, unlike any other company, where we hear all voices and celebrate diversity. We invest in our Entry Level Customer Success Representatives heavily in training and development for sales and management. We are looking for a like-minded entry-level sales professional who enjoys connecting with consumers and team members alike. Our Entry Level Customer Success Representatives should have a passion for people, eagerness for exceeding sales goals, and drive to deliver the BEST customer experience every time! After training, the Entry Level Customer Success Representative's responsibilities will include: Create daily strategies that effectively work with our client's CRM analyzing data for efficiency and potential sales profits Initiate contact with consumers, providing friendly and helpful answers to their product inquiries Navigate challenging customer questions, maintaining a pleasant and helpful demeanor geared toward solutions and a positive outcome. Learn our sales techniques, navigating consumer negotiations with high closing rates and customer retention Create purchase orders and mediate the onboarding with the client and the consumer Generate new accounts and successfully add them to the CRM with timely responses to all account questions Eagerly participate in additional sales training and skillset advancement opportunities. Skills we are looking for in our Entry Level Customer Success Representative: A friendly and good-natured professional who prioritizes positive relationships Quick and efficient with the ability to manage multiple tasks simultaneously Top tier communication skills with an outgoing and friendly personality 1-2 years in a customer service or sales role, with success and ease in negotiating and upselling Thrives in a challenge and stays calm under pressure #LI-Onsite$38k-61k yearly est. 17d agoCoordinator, Customer Care
LCI
Customer Care Representative Job 20 miles from Escondido
The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways: EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives. BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military. SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired. ABOUT THIS ROLE The Customer Care Coordinator is to provide assistance in all customer related matters and backup and assist Customer Service Representatives. LOCATION AND SCHEDULE Camp Pendleton - Onsite Monday-Friday 7:30 AM - 4 PM KEY RESPONSIBILITIES Responsible for all customer related matters. Maintain a positive and friendly demeanor when assisting customers. Able to navigate Axapta to create and release sales orders. Communicate with customers and vendors throughout the entire sales order process via phone or email. Knowledge to quote on contracts and follow up on quotes. Call customers for additional information as needed. Ensure that sales orders are routinely reconciled with material on hand or on order to maximize sales and reduce customer wait time. Coordinate pick up/delivery of orders. Maintain a list of all customers to include email and phone numbers. Use this list to obtain more of their business. Assist customer service representatives at the checkout counters as needed to reduce customer wait times. Follow up with customers by conducting a survey asking basic questions, i.e. Was product satisfactory? Was it delivered on time? Would you do business with us again? Etc. Register and track customer complaints with expeditious follow up and resolution. Create a report that will track the progress of the sales orders and their impact on the budgeted sales for the BSC through use of AX and/or Excel spreadsheet. Work closely with management to ensure material needed to fill sales orders is on order and has good supply/shipping status. Create, modify and email various Excel spreadsheets as required by management, purchasing and replenishment. Ensure that customers are aware of our BUYBSC website and assist with customer set up for the site. Ensure that customers are aware and understand the DOD Emall program and know how to maneuver through the website in select stores. Ensure that all daily price changes are published and displayed as instructed. Be instrumental in utilizing current marketing tools to seek additional sales. Merchandizing and replenishing shelves as necessary. Interact with vendor reps during their normal sales calls. Ask questions about products to gain a better understanding of their uses. Other duties as assigned. QUALIFICATIONS High school graduate with one year relevant work experience. Basic retail knowledge. Accuracy with computerized checkout systems. Must have interpersonal skills dealing with and communicating with customers, vendors, company divisions, co-workers and management. Why LCI? Purpose-driven company driven by principles, not profit Reach your highest potential: upward mobility, rewarded through hard work Competitive salary and compensation Basic Life Insurance at no cost to the employee 401(k) with match and Surplus-Sharing Plans Health, Dental, and Vision Insurance Ten paid holidays annually Paid Time Off (PTO) On-site Health and Wellness program Employee Assistance Program (EAP)$38k-51k yearly est. 60d+ agoCall Center Representative
Jerome's Furniture
Customer Care Representative Job 21 miles from Escondido
Call Center Representative Starting Pay: $18.00/hr Pay Range: $18.00-$26.00 If you would like to join a team that has fun loving, creative, hardworking and successful people, you need to APPLY TODAY !! JOB SUMMARY: To provide the highest level of customer service, while continually improving and increasing efficiency. DELIVERY SUPPORT ESSENTIAL DUTIES AND RESPONSIBILITIES: ● Provides courteous and professional customer service to customers. ● Completes the E/E report. ● Knows computer functions and is proficient in E1 and C1. ● Assist customers with their delivery time frame and current status. ● Informs customers of delivery updates regarding driver's route if any delays and/or call a heads. ● Confirms delivery with customers to assure their delivery of goods was to their satisfaction. ● Provides delivery support to the drivers. ● Respond to all emails; includes internal emails, shorts, customer emails, or any other emails to delivery support ● Answer all incoming calls from all queues ● Completes the SDD calls/txt report @2pm, 4pm, 6pm ● NAH/PPD report @9am, 1pm, 4p, 8pm ● Delivery progress outcome comments- check throughout the day. Check for discrepancies ● Respond to all code change request emails ● Inspections on merchandise (going in/out) ● Snapshot code check (delivery) ● Returns merchandise ● Follow ups (external/internal) ● Provide customer service for any walk-in customers at CPU or lobby if needed ADDITIONAL RESPONSIBILITIES: ● Able to work flexible schedule to include nights, weekends, and holidays ● Has to be able to meet the needs of the company, which may include: relocating and change in schedules/shifts. ● Needs to be organized, self-driver, and reliable. ● Follows dress code: Professional attire. ● Follows a safe work environment. Jerome's Furniture provides a team-orientated retail environment. We also offer a competitive benefit package including: 401(k) Plan 401(K) matching Paid Vacation Paid Sick Days Paid Holidays Medical Insurance Dental Insurance Vision Insurance Life Insurance Long-Term Disability Insurance Employee Discount Program Employee Buying Program Gym Re-imbursement Program Family Savings Account EAP program **Minimum employment tenure required for most benefits. Jerome's is a smoke and tobacco free environment. Jerome's is a Drug Free Workplace, in as such, all prospective candidates are required to complete and pass a background check and drug screen as a condition of employment, and prior to employment. Jerome's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by Jerome's are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 3 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. Look into all of our career opportunities at ***********************$18-26 hourly 60d+ agoCall Center Representative - Shift 1PM-9:30PM *NOT REMOTE*
Liberty Military Housing
Customer Care Representative Job 21 miles from Escondido
Liberty Military Housing - Own your passion for service! At Liberty Military Housing we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another. Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families. We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing. Responsibilities A Day in the Life of a Call Center Representative: As a Liberty Military Housing Call Center Representative, you will be responsible for providing customer service and assistance to the residents of Liberty Military Housing by addressing their needs and concerns and responding efficiently and accurately. You will also provide administrative support to the district offices nationwide. Your Responsibilities include, but not limited to: Acts as a conduit for maintenance requests that have errors/concerns and ensures they are brought to the attention of the National Call Center Manager to ensure the proper resolution/review. Effectively communicates with the National Call Center Manager/Immediate Supervisor(s) concerning any resident/employee concerns, comments and needs. Attends monthly call monitoring with Quality Assurance Supervisor to measure performance as directed by the National Call Center Manager. Participates in dispatch schedule to ensure all messages from answering service are responded to correctly and entered in a timely manner. Ensures that company property is not taken or damaged in any way. Maintains a service level of 70% or higher when answering calls within 30 seconds or less. Maintains an average of 5% total calls as compared to all weekly answered calls. Maintains a satisfactory attendance record with minimal tardiness, call outs and unpaid leave. Assists immediate Supervisor with updating and maintaining daily the HOT Items Board and binder. Immediately contacts emergency maintenance personnel as any emergency maintenance situation develops per LMH guidelines. Contact the applicable public service response organization (fire department, police, EMS, etc) in the case of emergency (fire, criminal activity, death, severe water damage, or other major catastrophes) and National Call Center Manager. Follows applicable emergency procedures. Assists National Call Center Manager/Supervisor(s)/Team Lead with special projects as needed. Participates in monthly call coaching goals as outlined by the QA Supervisor and Supervisor/Team Lead. Participates in monthly and any “as needed” training workshops as directed by the National Call Center Manager/Training Supervisor. Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public. Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Yardi, Google, Gmail, call center software and other company-related systems). Performs other duties as necessary. Shift is 1:00PM-9:30PM *NOT REMOTE* Qualifications What You Need for Success: High school diploma or GED required. Minimum 6 - 12 months of customer service experience required. Flexible schedule to include weekends and/or evenings (weekends required). Call Center and data experience required. Customer-focused attitude and willingness to serve customers. Must have an understanding of resident needs, knowledge of property locations, and general knowledge of maintenance service categories. Excellent verbal skills and exceptional listening, questioning and call control techniques. Aptitude to handle challenging telephone call situations. Ability to accurately and efficiently process information and tasks. Excellent computer (MS Office - Word, Excel and Outlook) and typing (minimum 35 wpm) proficiencies and experience with VoIP phone systems. What We Provide You: Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following: Medical/Dental/Vision Insurance* Life and AD&D Insurance 401k Retirement Plan w/company match Employee Stock Ownership plan Incentive Bonus Program 10 Paid Holidays per year 40 hours Paid Sick Leave per year** 80 hours Paid Vacation per year** *Medical/Dental/Vision insurance eligible after 30 days of full-time employment. **Vacation and sick time are based on the employee's hire date. Pay Range $19.00 - $26.00 hourly plus bonus$19-26 hourly 27d agoAutomotive Call Center Representative / BDC
Pedder Auto Group
Customer Care Representative Job 42 miles from Escondido
Full-time Description The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are - Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway. We pride ourselves in having a great work environment that translates to a great customer service experience. The BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information by providing exceptional service, meeting their individual needs and exceeding their expectations. Requirements Responsibilities Inbound and outbound call center where you will be speaking with our customers who are in need of purchasing a new or used vehicle Answer questions Schedule Appointments Qualifications Experienced (at least one year) in a Call Center Environment Follow up with leads and from all touchpoints including dealer portal, DMS, CRM system, and website Able to work full time, punctual, and have a record of excellent attendance. A highly driven and self-motivated individual ready to work in a fast-paced and energetic call center An ambitious professional looking for opportunity and career advancement Hardworking, sharp, well-spoken, professional, and love challenges Connecting and building client relationships to get the job done Flexible and adaptable, learns and reacts quickly in a fast paced environment; able to multitask Salary Description $3,000.00 - $6,000.00 per month$3k-6k monthly 60d+ agoMedical Call Center Representative
United Medical Doctors
Customer Care Representative Job 32 miles from Escondido
Busy Multi-Specialty clinic looking to hire a friendly phone operator to join our team at our Murrieta location. Must be detail oriented and have the ability to multi-task. Job requirements: Must have at least one year medical office experience Must have customer service experience Must be able to type at least 40wpm Must be computer savvy Must have good written and oral communication skills EHR experience a plus! Job duties:As a phone operator you will be the first point of contact for our patients and responsible for transferring calls to the appropriate department, taking messages for medical staff and problem-solving issues with patients. This is a fast-paced position that can get stressful at times so the ability to multi-task and work well under pressure while maintaining excellent customer service is a must! Please send your resume, references and a cover letter explaining why you would be a good fit for this position. Full time positions are eligible for medical, dental, vision, PTO and 401k benefits. Employment subject to background check and drug screening. Hourly wage based on experience$31k-39k yearly est. 60d+ agoCall Center Representative (San Diego, CA)
116508 Innovation at Work
Customer Care Representative Job 21 miles from Escondido
· The Candidate shall answer and process all incoming calls. · The Candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall he answered in priority order. · The Candidate shall receive incoming calls shall be routed appropriately throughout the facility. · The Candidate shall receive collect calls, only if authorized and obtain and record time and charges. · The Candidate is responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires and disasters. They shall also be required to receive and transmit over two-way radios. · The Candidate shall follow instruction if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office. · The Candidate is responsible for ensuring that no unauthorized long-distance calls are made, and no unauthorized collect calls are accepted. · The Candidate shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required. · The Candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary. · The Candidate shall assist facility staff and patients, when necessary, in placing calls. Calls shall include, but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls. · The Candidate shall Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises. · The Candidate shall maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service. · Upon request of callers, the candidate shall verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS) via ticket · The Candidate shall create Log Sheets and monitor each for completion · The Candidate shall meet the Utilization Review Accreditation Committee (URAC) standards. Requirements CITIZENSHIP REQUIREMENT: US Citizenship EDUCATION AND QUALIFICATIONS: The Candidate should possess an Associate's Degree or equivalent work experience MINIMUM REQUIRED SKILLS/EXPERIENCE: · The Candidate must have 1 -2 years of experience as Telephone Operator · The Candidate must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. · The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions. · The Candidate must meet the URAC Standards for abandonment rate and speed to answer$30k-39k yearly est. 60d+ agoCall Center Representative
Synergy Companies
Customer Care Representative Job 47 miles from Escondido
pspan style="font-weight: bold;"What You Should Know About Us/span/p pspan Synergy Companies help to provide no-cost energy-saving programs to applicants of the local public utilities. We are a subcontractor for the local natural gas, electric, and water utility companies of Southern California. We have teamed up with these utilities to provide their customers with measures/items that we install to reduce the home's electricity or natural gas usage./spanspan Synergy Companies has over 40 years of experience working with these utility companies. If you're looking to join a team that has a great work environment, competitive pay, and health benefits and is constantly evolving to accommodate new and improved technological advances to residential homes and businesses, Synergy Companies is the future for you!/span/p pspan /span/p pspan style="font-weight: bold;"What You'll Have the Opportunity to Do as a Call Center Representative/span/p pspan Synergy Companies is seeking to grow our Call Center team! We are seeking friendly, motivated, and professional individuals to serve our customers and offer Energy Savings programs to benefit them. As a Call Center Representative, you will be expected to answer calls in an appropriate manner, become knowledgeable regarding programs offered (training will be provided), and promote a friendly voice to customers who are calling in. In addition, you will be responsible for enrolling customers into no-cost programs, taking inbound and making outbound calls, and answering any questions that customers may have. Our Call Center Representatives are a vital part of our operation in ensuring that customers are satisfied and leave feeling heard and understood! /span/p pbr//p pspan This position is very interactive with many customers during the course of the day. You will have the opportunity to find and contact qualified customers to set up appointments for our team to enroll them into the program and install the free energy upgrades. /span/p pbr//p pspan style="font-weight: bold;"Duties/ Expectations/span/p ul li Make outbound calls daily and receive inbound calls from the company's mainline/li li Appropriately educate customers on available services for them in their area/li li Develop leads, schedule appointments, identify customer needs, and market appropriate products and services/li lispan Phone canvass neighborhoods to educate customers on the available offerings/span/li lispan Schedule energy specialists and technicians as assigned by a manager/span/li li Act as a public relations liaison between the customer and our team members/li li Maintain a strong work ethic with a total commitment to success each and every day/li lispan Attend sales trainings and become proficient in promoting program offerings/spanbr//li lispan Keep in regular communication with the office, manager, technicians, and energy specialist/span/li lispan Represent Synergy Companies as a polished, polite, professional, and knowledgeable representative with a focus on customer satisfaction/span/li /ul pbr//p pspan style="font-weight: bold;"Skills/ Qualifications:/span/p ul li Pass Drug and background screeningspan/span/li lispan High School Diploma or GED/span/li lispan Bilingual preferred/span/li lispan Customer service/span/li lispan Top-notch communication skills/span/li lispan Ability to work well with people/span/li lispan Ability to problem solve/span/li lispan Self-motivated/spanbr//li lispan Proficiency with using the computer/spanbr//li lispan Attention to detail/spanbr//li lispan Outbound/ Inbound Experience/spanspan/spanbr//li /ul pbr//p pspan style="font-weight: bold;"What You'll Gain from Joining Synergy:/span/p ul lispan style="font-family: arial, helvetica, sans-serif;"Health available for full-time and based on enrollment/spanbr/ ul lispan style="font-family: arial, helvetica, sans-serif;"Employee's insurance is covered with the option of family coverage to be added at the employee's expense/span/li /ul /li lispan style="font-family: arial, helvetica, sans-serif;"Company 401k matching plan available after one year of employment/span/li lispan style="font-family: arial, helvetica, sans-serif;"Paid vacation is available after 1 year of full-time employment/span/li li Paid ongoing training, incentives, and career development/li /ul$30k-38k yearly est. 24d agoCustomer Sales Representative
NLC Consulting
Customer Care Representative Job 31 miles from Escondido
Our company is a business consulting firm looking to hire a talented individual to take our company to new heights. Our mission is to continue facilitating the growth of our partners through innovative customer service campaigns and intangible brand strategies with consumers that diverge us from competitors. As a Customer Sales Representative, you can acquire promotional sales strategies from top national executives. Our Customer Sales Representative team remarkably educates consumers on our partner's brand, services, and promotions while facilitating an unforgettable experience. People are at the center of everything we do, so providing undeniable service and equipping consumers with the best resolutions is our recipe for success as a Customer Sales Representative. Aside from expanding our reputable partners' brands and active consumer base, we are on a mission to find a strategic partner to take on our Customer Sales Representative role as a pivotal career move. Within the position, we provide individualized training and support from the management staff. We're eager to see everyone expand their professional portfolio through the skills we teach, perseverance, and the urge to excel. Responsibilities of a Customer Sales Representative: Act as the first point of contact in person representing our clients for the purpose of sales with new and existing customers throughout the local area Educate consumers on the products and services our clients provide to provide solutions for current or future service issues Maximize sales efficiency by implementing negotiation and relationship-building tactics with consumers directly Work in partnership with other Customer Sales Representatives to drive sales success Attend daily customer service and sales strategy meetings for our partners alongside other Customer Sales team members to assist in raising brand awareness throughout a given territory Required experience and qualities for a Customer Sales Representative: Degree equivalent in the field of Customer Service, Sales, or related field is preferred Experience in a consumer-oriented role such as sales, customer service, or hospitality Self-starting attitude and work ethic is sought after over natural aptitude Exceptional Interpersonal skills to interact with diverse clients and consumers as the Direct Advertising Associate What do we have to offer? Competitive pay with opportunities to grow financially Ongoing training with our top performers on all aspects of the role, systems, and structures All major holidays off to spend with family Travel opportunities for top performers #LI-Onsite$37k-54k yearly est. 18d agoCall Center Representative
Cra Mso LLC
Customer Care Representative Job 32 miles from Escondido
Come Join Our Team! We are a fun fast paced Ophthalmology practice, in Chula Vista, CA looking for service-oriented Call Center Representatives! We are a premier and comprehensive eyecare and surgery center with offices located in Chula Vista, National City, El Cajon and El Centro. Our Clinics are beautifully positioned with all new and modern equipment. Our group of Physicians are highly educated and skilled in Ophthalmology - we are blessed to be able to offer such high-quality ophthalmology services to patients in need. Are you a people person? Do you love helping others? We have an immediate need for friendly, motivated Call Center Representatives to join our team. This position will work with internal customers across multiple departments to ensure our patients needs are addressed accurately and efficiently. Will provide product education and handle a wide variety of questions. The ideal candidate will be willing to learn on the job, have excellent communication skills, and will be motivated to work with a customer centric team. Summary: The Call Center Representative is responsible for providing best-in-class patient experience. Will handle inbound and outbound calls to patients to answer questions, schedule appointments, and provide information regarding services, and current promotions. Responsibilities: Answer, direct calls, take messages and forward to appropriate department. Provide prompt, accurate, concise, and courteous responses to patient inquiries. Provide quality service at every encounter. Keep patient wait time under five minutes. Provide patients with information regarding services, charges, routine treatment procedures, and current promotions. Use sound judgment in handling calls, especially with upset patients. Identifying urgent calls and escalating to Providers, Managers and Technicians. Assist with new patient registration. Verify Insurance eligibility. Schedule appointments for patients. Review appointment date, time, location, and provider name with caller. Obtain/verify and enter accurate demographic information into CRM (address, telephone number, name of insurance or self-pay status). Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable). Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork. Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization Make outbound calls to inactive patients to attempt to schedule follow up appointment. Take detailed notes using electronic health record system. Following up on calls when necessary. Maintain Call logs and reports. Requirements: High school diploma or GED equivalent. 2 years customer service experience required. 6 months experience working in a Call Center preferred. Must have good telephone skills. Experience with high call volume preferred. Knowledge of medical terminology and/or medical front office procedures preferred. Demonstrated ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high workload environment. Bilingual in Spanish/English required. Ability to communicate effectively with callers who speak English as a second language. Excellent written and verbal communication skills. Intermediate computer literacy (i.e., use computer system to manage and schedule appointments, access electronic medical record information, etc.) Excellent Customer Service Skills. Ability to handle stressful situations calmly and with compassion. Excellent data entry and typing skills. Experience answering a multi-line telephone. Routing calls to appropriate resources. This is a Full-time position, and we are looking to hire immediately. Full-time team members enjoy a benefits package to include 100% employer paid health insurance for employee, life insurance. vacation accrual, 401k, holiday pay and more! Please submit your resume for consideration.$30k-39k yearly est. 27d agoBDC Service Rep/Call Center
Halo Motor Group
Customer Care Representative Job In Escondido, CA
Do you love helping customers and have great phone skills? Would you want to work in a position with serious potential for growth in your career? Look no further! Lexus Escondido is seeking an experience Customer Service Professional to help with booking Service appointments over the phone! Join our culture of excellence and reap our generous benefits! Please only apply if you have open availability between the hours of 7am - 7pm Monday - Friday, and 7am - 6pm Saturday. Major Essential Duties Promptly and professionally answer multiple inbound calls with the number one goal being to provide an exceptional client experience and to schedule a solid and specific service reservation with the service team. Provide clients with information pertaining to current service offerings. Proactively contacting clients to remind them of scheduled reservations, rescheduling missed reservations, and politely reminding clients of due & overdue services. Keep current with service specials, all direct mail pieces, and recall notices from the manufacturer. Other duties as assigned. Qualifications: Previous experience in a customer support role Call center experience preferred Strong phone and verbal communication skills Must have basic operational software techniques for Reynolds & Reynolds Must have an aptitude & desire to develop a solid understanding of product information related to all Lexus vehicles and all maintenance & repair services provided by the service department Must have the ability to meet or exceed all Key Performance Indicators that measure your performance Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence We are an EOE/M/F/D/V Employer and support a drug free workplace.$34k-42k yearly est. 11d agoBDC Service Rep/Call Center
Lexus Escondido
Customer Care Representative Job In Escondido, CA
Do you love helping customers and have great phone skills? Would you want to work in a position with serious potential for growth in your career? Look no further! Lexus Escondido is seeking an experience Customer Service Professional to help with booking Service appointments over the phone! Join our culture of excellence and reap our generous benefits! Please only apply if you have open availability between the hours of 7am - 7pm Monday - Friday, and 7am - 6pm Saturday. Major Essential Duties Promptly and professionally answer multiple inbound calls with the number one goal being to provide an exceptional client experience and to schedule a solid and specific service reservation with the service team. Provide clients with information pertaining to current service offerings. Proactively contacting clients to remind them of scheduled reservations, rescheduling missed reservations, and politely reminding clients of due & overdue services. Keep current with service specials, all direct mail pieces, and recall notices from the manufacturer. Other duties as assigned. Qualifications: Previous experience in a customer support role Call center experience preferred Strong phone and verbal communication skills Must have basic operational software techniques for Reynolds & Reynolds Must have an aptitude & desire to develop a solid understanding of product information related to all Lexus vehicles and all maintenance & repair services provided by the service department Must have the ability to meet or exceed all Key Performance Indicators that measure your performance Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence We are an EOE/M/F/D/V Employer and support a drug free workplace.$35k-42k yearly est. 10d agoChat Customer Representative
Feed My People Food Bank
Customer Care Representative Job 21 miles from Escondido
We are seeking a dedicated and empathetic A chat support agent Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: Love for customers and their experience with a product Analytical skills and ability to leverage data to drive decision-making Excellent communication and interpersonal skills Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders Experience with customer support ticketing systems and CRM platforms Knowledge of customer support metrics and industry best practices Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) Able to help customers on weekends if needed Key Responsibilities: They're responsible for answering customer questions that come in via the website(s) Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently. Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue. You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat. So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills. As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers. Complete training Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like. While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills. Work Location: Remote USA Only$29k-34k yearly est. 60d+ ago
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How much does a Customer Care Representative earn in Escondido, CA?
The average customer care representative in Escondido, CA earns between $30,000 and $47,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average Customer Care Representative Salary In Escondido, CA
$37,000
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