Customer Care Representative Jobs in Dover, DE

Customer Communications Representative Job Purpose: Attract and Serve customers by providing product and service information through community outreach and marketing promotions! Do you want to be a manager but don't have the experience? In this position, you can also get involved in our management training! Customer Communications Representative Job Duties: Attract potential customers by answering product and service questions. Suggest information about products and services. Open customer accounts by recording account information. Resolve product or service problems by clarifying the customer's complaint. Recommend potential products or services to management by collecting customer information and analyzing customer needs Contribute to team effort by accomplishing related results as needed Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking Some Reasons Why We're Excited! Meet great people and Network! Work with Fortune 500 Clients! Be a part of a team! Opportunities for Progression! Stimulating Environment! Opportunity to Travel! Send in your resume if you're a team player with a positive attitude! #LI-Onsite

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Customer Support Representative in Edgewood, Maryland. The Customer Support Representative position is responsible for telephone and field product sales and support to prospect new opportunities to grow the parts, service and machine/rental business with assigned accounts. Collaborate and work with other sales team members to develop and deliver solutions to customers. Seeking candidates with minimum two years of experience in heavy equipment industry, preferably with a service background. Demonstrated success in a sales environment, required. College degree in related field, preferred. Requirements for the Customer Support Representative position include: Excellent verbal and written communication skills. Excellent sales and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software such as Salesforce. Ability to travel and work hours required by job and customer demand. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Customer Support Representative job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Starting Compensation Range: $65,000 - $75,000 per hour Actual base salary may vary based upon, but not limited to, relevant experience, skills, candidate qualifications, education, geographic location, and other relevant business factors. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance e.g. discretionary incentive programs or non-discretionary incentive plans. Competitive Compensation and Benefits: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.

Join the Explore Industries Team! At Explore Industries, we're more than just a leader in fiberglass swimming pool design and manufacturing-we're a team driven by respect, integrity, and innovation. We believe in empowering our employees, fostering collaboration, and delivering top-quality products that set industry standards. We are looking for a dedicated Customer Service Coordinator to join our team and help deliver outstanding services to our customers and dealer network. About the Role As a Customer Service Coordinator, you will play a critical role in managing customer orders, supporting inside sales, and maintaining seamless communication with our dealer base. You will collaborate closely with Logistics and Planning teams to ensure efficient production and delivery of pools, products, and services across the United States and Canada. Your attention to detail and commitment to customer satisfaction will help drive Explore Industries' success. What You'll Do Process customer orders and coordinate delivery schedules based on production lead times. Act as a key liaison between customers, dealers, and internal departments to ensure smooth operations. Partner with Accounts Receivable to confirm payments prior to order delivery. Manage existing inventory for consignment or stock customers by integrating units into construction schedules. Provide timely and professional support to customers regarding order status, scheduling, and product information. Contribute to process improvements to enhance the customer experience and operational efficiency. What We're Looking For Education & Experience: 1+ years of customer service, administrative, or invoicing experience. 1+ years of experience building relationships with customers and dealers. Experience working in a high-volume, fast-paced environment with strict deadlines. Intermediate proficiency in Microsoft Office applications (Excel, Word, Outlook, Access). CRM experience (preferred). Experience with Microsoft Business Central or SAP (preferred). Skills & Qualifications: Strong problem-solving skills with a customer-first mindset. Excellent communication and relationship-building abilities. Ability to multi-task and manage competing priorities effectively. Willingness to learn and cross-train within the team for maximum efficiency. Flexibility to accommodate after-hours customer needs as required. Why Explore Industries? A collaborative, supportive work environment where your skills make a real impact. Competitive benefits package, including: Generous Paid Time Off & Holidays 401(k) with company match Medical, Dental & Vision Insurance (optional) Optional Life & Disability Insurance Ready to Dive In? If you're a motivated and detail-oriented customer service professional looking to make an impact, we want to hear from you! Learn more about us at exploreindustries.com. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join the Explore Industries Team! At Explore Industries, we're more than just a leader in fiberglass swimming pool design and manufacturing-we're a team driven by respect, integrity, and innovation. We believe in empowering our employees, fostering collaboration, and delivering top-quality products that set industry standards. We are looking for a dedicated Customer Service Coordinator to join our team and help deliver outstanding services to our customers and dealer network. About the Role As a Customer Service Coordinator, you will play a critical role in managing customer orders, supporting inside sales, and maintaining seamless communication with our dealer base. You will collaborate closely with Logistics and Planning teams to ensure efficient production and delivery of pools, products, and services across the United States and Canada. Your attention to detail and commitment to customer satisfaction will help drive Explore Industries' success. What You'll Do Process customer orders and coordinate delivery schedules based on production lead times. Act as a key liaison between customers, dealers, and internal departments to ensure smooth operations. Partner with Accounts Receivable to confirm payments prior to order delivery. Manage existing inventory for consignment or stock customers by integrating units into construction schedules. Provide timely and professional support to customers regarding order status, scheduling, and product information. Contribute to process improvements to enhance the customer experience and operational efficiency. What We're Looking For Education & Experience: 1+ years of customer service, administrative, or invoicing experience. 1+ years of experience building relationships with customers and dealers. Experience working in a high-volume, fast-paced environment with strict deadlines. Intermediate proficiency in Microsoft Office applications (Excel, Word, Outlook, Access). CRM experience (preferred). Experience with Microsoft Business Central or SAP (preferred). Skills & Qualifications: Strong problem-solving skills with a customer-first mindset. Excellent communication and relationship-building abilities. Ability to multi-task and manage competing priorities effectively. Willingness to learn and cross-train within the team for maximum efficiency. Flexibility to accommodate after-hours customer needs as required. Why Explore Industries? A collaborative, supportive work environment where your skills make a real impact. Competitive benefits package, including: Generous Paid Time Off & Holidays 401(k) with company match Medical, Dental & Vision Insurance (optional) Optional Life & Disability Insurance Ready to Dive In? If you're a motivated and detail-oriented customer service professional looking to make an impact, we want to hear from you! Learn more about us at exploreindustries.com. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

AllSeason Solar & Roofing is seeking applicants for Customer Care Specialist / Sales Support in our Galloway NJ Office. This Position's will be the first point of contact for potential customers our Solar and Roofing. The goal of this position is to ensure to support customers via phone, email, text and help process all sales documents after project is sold. This dual-role position is critical in ensuring smooth operations and excellent customer service. The ideal candidate will be responsible for organizing our installation data and maintaining effective communication with our customers, providing updates on their projects. Responsibilities Should be comfortable with making outbound calls for our projects and managing inbound calls. Educate our Enphase on boarding system after solar project is installed. Follow up satisfaction survey (Post Install) for our Solar and Roofing project after installed. Become an expert in solar and the products / services we provide for our customers. Process all sales documents with our sales support team. Promote and Educate our Solar and Roofing referral program. Contact with Homeowners to understand our project pipeline. Managing voicemail daily and notify other department manager if necessary. Communicating with managers and resolve the customer's complaint with manners and patience. Qualifications: Previous experience in customer service or a related field Strong organizational skills with attention to detail Excellent communication skills, both verbal and written Ability to multitask and manage time effectively Proficiency in using computer systems and software for data management Hours, Compensation & Benefits: Full-Time in Office position Hourly Position Health, Prescription, Vision benefits available Paid Holiday, Vacation and PTO days Paid Training

Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care. The "ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to bridge care gaps. In Otsuka's evolved customer engagement model, a Health Science Advisor (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering expanded expertise regarding products and the approved conditions they treat. Otsuka's Clinical and Scientific Specialists (CSS) will provide deep clinical expertise on-demand and will engage healthcare providers to offer personalized education on disease state, thought leadership and real-world evidence. These ecosystems are led by Ecosystem Leads and are grouped into regional areas. Regional Leads have significant autonomy to assess unique market priorities and customize decisions that reflect local customer needs. In the future, Otsuka will also shift to drive customer engagement quality, accountability, and cohesion between patients and healthcare providers. Ultimately, it is all about putting customers at the center of everything they do. The Health Science Advisor will report directly to the respective Ecosystem Lead, coordinating with cross-functional colleagues in Medical (CSSs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guardrails. This individual will serve as the main point of contact/connection to healthcare provider (HCP) customers and should have a wide breadth of expertise, (e.g. able to address complex on-label information based on approved content). **Conducts proactive outreach to HCPs on topics such as:** + Product access: local market payor coverage and co-pay, prior authorization, formulary placement, and availability expectations + On-Label/Consistent-with-label Info: proactively share information that is on or consistent with the label, including confidently and skillfully handling complex on-label information consistent with approved materials + Established guidance on patient care: example system protocols, standard of care guidelines, discharge protocols, and published expert opinions (or share menu of options and direct accordingly) + Ability to appropriately connect providers in real time to on-demand CSSs as questions arise Customer engagement: Personally engage customers through a variety of virtual or digital tools and can direct customers to other colleagues (e.g., CSS) on demand; closes the loop on customer requests, ensuring that they have been met and asking for feedback on quality of engagement Thought leadership: Facilitate speaker programs; organize local provider groups for discussions on experiences and outcomes with local/regional leaders Business planning: Elevate opportunities and feedback to ecosystem lead, including local market insights to inform setting of local strategy and business goals; compliantly collaborate with ecosystem team to adjust targeting and call point plans and action on insights collected from customer-facing roles **Minimum Qualifications** + A minimum of 2 years pharmaceutical or medical device sales experience + Must reside within commutable distance of 50 miles of the primary city in the sales territory **Preferred Knowledge, Skills, and Abilities:** + Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems) + 4 or more years' experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment + Clinical nurse or Advanced Practice Nurse (APN) experience highly valued + The ability to work in an ambiguous environment undergoing transformation + Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities + Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals + Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem + Ability to assimilate and communicate complex clinical and product information + Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply \#LI-Remote **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $149,600.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws. **Company benefits** : Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

**_What Individualized Care contributes to Cardinal Health_** Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers. Individualized Care provides care that is planned to meet the particular needs of an individual patient. **_Job Summary_** The Coordinator, Individualized Care supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules. This role is responsible for guiding the patient through the various process steps of their patient journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits, and proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and dispense of product in a timely manner. The Coordinator, Individualized mediates effective resolution for complex payer/pharmacy issues toward a positive outcome and provides a positive patient experience. This role answers inbound questions and provides customer service and technical expertise to parties. **_Responsibilities_** + Maintains a current and in-depth understanding of patient therapy's, prior approval and reimbursement processes and details of health care plans. + Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge. + Meets key performance indicators including service levels, call volumes, adherence and quality standards. + Follows up with patients, pharmacies, physicians and other support organizations as needed regarding inquiries. + Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance information. + Escalates highly complex and difficult issues as needed to senior team members and Individualize Care leadership. **_Qualifications_** + 1-3 years of experience, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $17.80 per hour - $21 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 4/26/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Drive innovative healthcare technology solutions with RunDNA! RunDNA is on a mission to revolutionize how health and fitness businesses operate, and we need a trailblazing Customer Success Manager to help us lead the charge. RunDNA is seeking a Customer Success Manager to help our customers thrive in their transition to our subscription model. If you're passionate about helping healthcare practices grow while building lasting relationships, you might be exactly who we're looking for! Why RunDNA? Strategic Impact: As a key player in our transition to a subscription model, you'll shape how practices implement and succeed with our technology Collaborative Environment: Work directly with our Sales & Education teams to ensure customers maximize both clinical and business value Growth Opportunity: Help build and refine our customer success processes from the ground up Hours: FT Base Salary: $60,000 Bonus Potential: Performance-based bonuses Benefits: Unlimited PTO Contract or W2: W2 Location: Wilmington, DE; flexible schedule, requires in-person Duties and responsibilities Build and Enhance Customer Success Processes: This role is the glue between our customers and RunDNA. You'll refine and oversee a seamless customer success process that ensures customer satisfaction every step of the way. Lead and Collaborate: Initially, you will be performing and enhancing current customer success processes. As we grow, you'll have the opportunity to grow into a position leading a larger team, crafting a cohesive unit that thrives on creativity and collaboration. Ensure Subscription Success: Focus on keeping our clients engaged and satisfied for the long haul. You'll help us reduce churn and build lasting relationships in the health and fitness communities. Qualifications Experienced in Subscription Customer Success: You have at least one year of experience in subscription-based customer success OR experience helping companies onboard new procedures, ideally within the tech sector. Focusing on managing customer churn and maintaining engagement is your bread and butter. Strategic Thinker: You thrive on creating business models for success and learning/adapting how individual customers can thrive using RunDNA products Adaptable and Proactive: You thrive in dynamic environments and are comfortable with the challenges of setting up new systems and processes. Organized and Data-Driven: You understand that scalability comes from organization and process, with data as the backbone for systems to determine outcomes Technology Focused: You focus on data-driven decision making to verify your intuitive sales approach. Experience with CRM software and other tools of the trade is part of your everyday functions. Tools You'll Use Asana Hubspot MS Office Suite Success Metrics Customer retention rates Customer Satisfaction Net Promoter Score

Bayview Homecare in Seaford, DE is seeking a motivated and dedicated professional to fill the role of Patient Care Coordinator. Must have good organization skills and the ability to communicate clearly and professionally. Proficient customer service skills are a must. Knowledge of home medical equipment preferred but not required. Great opportunity to work for a long-standing, family-owned business that takes care of its employees, and to do meaningful work for patients in need. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Schedule: Day shift Monday to Friday Work Location: In person View all jobs at this company

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: Representative - Call Center Agent Part Time Responsibilities: * Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile. * Ability to lead the call without impacting actually listening to the voice of the customer. * Ability to quickly and accurately input information into various systems. * Seeks and acts upon opportunities to up-sell accommodations. * Maintains guest confidentiality at all times when reviewing information. * Registers guests in player tracking software for select invitational events. * Effectively deal with job stress, angry callers and upset customers. Understand the impact of voice tone when speaking with guests. * Follows department standards and sequence of service. Participates in shop reports, and makes adjustments based on feedback from supervisor or manager. * Must have a clear speaking voice, be comfortable with phone work and date entry. * Needs to be able to type information into computer while speaking to customer on the phone. * Promotes positive and productive motivation within the department. * Respond to all guest inquiries professionally, courteously and promptly. * Must be prepared and able to handle with composure and tact a high volume of repetitive customer interactions over the telephone in a fast paced environment. Always keep a smile in voice. * Will handle hotel room reservations and casino offers. Handles additional offers for special events as required. * Handles guest room deposits via credit cards that are placed on reservations. * Maintains knowledge and ability to multi-task multiple systems to include but not limited to hotel property management systems, central reservations systems, revenue management systems, and call center systems. * Utilizes Microsoft Office suite programs. i.e. Microsoft Office products, Excel, Word, Outlook etc. * Assists with overflow calls from other properties as required. * Maintains an effective and professional manner with all customers. * Performs filing assignments as directed. * Works safely, following all established safety rules and regulations. * Communicates effectively with co-workers, supervisors and guests. * Follows all relevant policies and procedures. ADDITIONAL FUNCTIONS: * Performs other duties as assigned. Qualifications: * High school diploma, GED or equivalent work experience required. * Strong computer literacy skills. * Must have excellent written and oral English communication skills, and telephone etiquette skills. * Prior call center or customer service experience preferred. * Must possess excellent hospitality and guest relations skills. * Must be able to report to work on time as scheduled. * Must be proactive and work well under pressure in a fast paced environment. * Must be able to respond calmly and make rational decisions when handling guest conflicts. * Must have outstanding coordination and organizational skills with the ability to multi-task. * Must be able to remain in a seated position for an entire shift, handling transactions which require repetitive finger and wrist (keyboard date entry) as well as prolonged viewing of data on a computer monitor. * Must be able to work a varied shift schedule, including weekends and holidays. * Must present an overall professional appearance and report to work in appropriate attire * Must have the ability to work well with fellow employees - must be a team player. What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Target Hourly Starting Rate: $15/hr Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Wraparound Maryland is a non-profit mental health services company focusing on our mission to provide all individuals with the means to inspire, empower and actuate their own unique vision and goals guided by our holistic, person-centered approach. Our vision is for all people to know they are strong. You will have an intricate role in the company's sustainability and meeting goals. Job position description: We are looking for energetic advocates to join our teams. As a Care Coordinator at Wraparound Maryland, you will be an advocate for the children and families assigned to your caseload. You will provide support and have an ongoing awareness of community resources useful to the child and family. Develop positive relationships with providers in order to ensure access and quality services to the family. Salary is starting at $42,000.00 a year with opportunity for advancement, bonuses and paid time off. Education Requirements: BA or BS degree in social work, psychology or related field with extensive experience in human services. Experience maybe substituted for education, although minimum Bachelor's Degree preferred. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone at Wraparound Maryland to bring their authentic selves to work every day. As a team member at Wraparound Maryland Inc. you'll enjoy: Flexible work schedule Paid time off Comprehensive benefits package, including health, dental, vision and life insurance Location: Wraparound Maryland is located in the beautiful town of Easton, Maryland providing service to Kent, Queen Anne's, Talbot, Caroline and Dorchester counties. Work setting: In-person Community based Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer. • Must be able to lift 15 pounds at times. • Must be able to access and navigate each department at the organization's facilities. Benefits: -401(k) -Dental insurance -Health insurance -Vision insurance -Life insurance -Time off -Company paid holidays -Employee discount program -Employee assistance program -Employee Incentive Program Job Type: Full-time Starting Salary: $42,000.00 Wraparound Maryland, Inc. is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. Wraparound Maryland, Inc. is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process.

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: Representative - Call Center Agent Part Time Responsibilities: Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile. Ability to lead the call without impacting actually listening to the voice of the customer. Ability to quickly and accurately input information into various systems. Seeks and acts upon opportunities to up-sell accommodations. Maintains guest confidentiality at all times when reviewing information. Registers guests in player tracking software for select invitational events. Effectively deal with job stress, angry callers and upset customers. Understand the impact of voice tone when speaking with guests. Follows department standards and sequence of service. Participates in shop reports, and makes adjustments based on feedback from supervisor or manager. Must have a clear speaking voice, be comfortable with phone work and date entry. Needs to be able to type information into computer while speaking to customer on the phone. Promotes positive and productive motivation within the department. Respond to all guest inquiries professionally, courteously and promptly. Must be prepared and able to handle with composure and tact a high volume of repetitive customer interactions over the telephone in a fast paced environment. Always keep a smile in voice. Will handle hotel room reservations and casino offers. Handles additional offers for special events as required. Handles guest room deposits via credit cards that are placed on reservations. Maintains knowledge and ability to multi-task multiple systems to include but not limited to hotel property management systems, central reservations systems, revenue management systems, and call center systems. Utilizes Microsoft Office suite programs. i.e. Microsoft Office products, Excel, Word, Outlook etc. Assists with overflow calls from other properties as required. Maintains an effective and professional manner with all customers. Performs filing assignments as directed. Works safely, following all established safety rules and regulations. Communicates effectively with co-workers, supervisors and guests. Follows all relevant policies and procedures. ADDITIONAL FUNCTIONS: Performs other duties as assigned. Qualifications: High school diploma, GED or equivalent work experience required. Strong computer literacy skills. Must have excellent written and oral English communication skills, and telephone etiquette skills. Prior call center or customer service experience preferred. Must possess excellent hospitality and guest relations skills. Must be able to report to work on time as scheduled. Must be proactive and work well under pressure in a fast paced environment. Must be able to respond calmly and make rational decisions when handling guest conflicts. Must have outstanding coordination and organizational skills with the ability to multi-task. Must be able to remain in a seated position for an entire shift, handling transactions which require repetitive finger and wrist (keyboard date entry) as well as prolonged viewing of data on a computer monitor. Must be able to work a varied shift schedule, including weekends and holidays. Must present an overall professional appearance and report to work in appropriate attire Must have the ability to work well with fellow employees - must be a team player. What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Hourly Starting Rate: $15/hr Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and makes outbound calls to customers to follow-up on estimates and ensure customer satisfaction. We are looking for a motivated, self-starter who is goal-oriented and hard-working. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required. The following is a representative list of duties and responsibilities associated with this position: Takes inbound call from customers and potential customers Makes outbound calls to follow up on estimates and ensure customer satisfaction Sells services over the phone Maintains customer data records Processes paperwork from sales and service team members If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you! We offer a competitive salary, commission and benefits. Compensation: $16.00 per hour Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.

Murphy Ford, Inc. is seeking a dynamic and experienced Automotive BDC/Customer Service Representative to join our team in Delaware County, PA, Pennsylvania. This is a full-time, individual contributor role with a base salary plus commission in the Auto industry. Compensation & Benefits: In addition to the base salary, the successful candidate will also receive commission on sales. Murphy Ford, Inc. also offers a comprehensive benefits package including health insurance, 401(k), paid time off, and employee discounts on Ford vehicles. Responsibilities: - Act as the first point of contact for customers, both in person and over the phone - Respond to customer inquiries, provide information about products and services, and schedule appointments - Manage customer database and follow up with potential leads to generate sales opportunities - Utilize CRM software to track customer interactions and maintain accurate records - Assist with developing and implementing marketing strategies to attract new customers - Maintain an in-depth knowledge of Ford vehicles, features, and promotions to effectively educate customers - Collaborate with sales and service team to ensure a seamless customer experience - Resolve customer complaints and issues in a timely and professional manner - Meet and exceed sales goals and customer satisfaction targets Requirements: - High school diploma or equivalent; college degree preferred - Previous experience in the auto industry - Excellent communication and interpersonal skills - Proficient in using CRM software and other computer applications - Strong organizational, multitasking, and problem-solving skills - Must be able to work a flexible schedule, including weekends and evenings - Valid driver's license and clean driving record EEOC Statement: Murphy Ford, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace for all employees. 401(k) Health insurance Opportunities for advancement Paid training Vision insurance

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: Representative - Call Center Lead Agent Responsibilities: Assumes role of Reservation Sales Agent Monitors the number of calls in que to minimize the number of abandoned calls May assist with scheduling and coordinating break schedule for Agents Observes Agent performance providing timely & effective feedback Displays fair treatment with respect to agent feedback and produce documentation as necessary Mentors Agents assisting in their professional development and growth Adheres to department, property policies and procedures Processes credit card authorization forms Assists with training new agents when needed Accepts and services all incoming inquiries related to room reservations and other ancillary outlets in the resort. Delivers a customized reservation and customer service experience to those inquiring to book, modify or cancel lodging and activity reservations. Provide detailed information of resort rooms, activities, amenities and rate packages Effective handling of multiple hotels content and related systems including PMSs and CRSs Monitors all internet channels when manager or supervisor are not present Checks 3rd party Confirms and charges when needed Provides support to Reservation/PBX staff in the guest problem resolution process Responsible for communicating in a professional manner and on a continual basis, both verbally and in writing, with subordinates as well as the Manager and Director of Contact Center Qualifications: The desired candidate will have a high school diploma, GED or equivalent experience required Must present an overall professional experience and lead by example Enjoys presentation of products, services, and a general interest in destination travel Previous customer service experience preferred Superior customer service mentality and strong attention to detail Ability to thrive on continuous progress in a high volume, fast pace, sales focused environment Ability to multi-task Ability to work well with others, in a manner that shows sensitivity, tact, and professionalism Excellent communication skills in English (verbal and written) required Must have a flexible work schedule with the ability to work evenings, weekends and holidays as scheduled Ability to follow and implement instructions Strong listening and Problem-Solving skills Proficiency in typing Conveys information, both written and verbal, that is clear, precise, and understood by others Thrives in a competitive environment that celebrates individual and team successes What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Hourly Rate: $16.50/ hourly Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Established in March 2023, AlphaGraphics Bear, DE is a minority, and women owned business. With a commitment to excellence, AlphaGraphics offers a wide array of top-quality printing services ranging from custom designs to promotional materials. Our tight-knit team in AlphaGraphics - US816 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Retail Customer Service Representative Perks and Benefits: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development More than anything, we're looking for a highly collaborative and dependable Customer Service Representative (CSR) who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member. Retail Customer Service Representative (CSR) Daily Tasks: Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. Customer Service Representative (CSR) Role Qualifications: Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Apply today! At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

RESPONSIBILITIES: Schedule appointments for new patients, routine visits and follow-ups with the appropriate physician, and complete the new patient consultation form completely. Schedule all patient appointments and prepare appropriate chart paperwork. Explain what they can expect when they arrive for their appointment. Transfer calls to appropriate physician and staff when applicable. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Ensure all messages are complete, concise and processed immediately or routed to the appropriate office/person. Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility and the HIPAA forms. Verify that all patients requiring referral have obtained appropriate referrals for visit and diagnostic testing. Photocopy, fax, and email documents as requested in a timely manner. Assist patients, physicians and office managers as requested. Excellent employee benefit package including but not limited to: Health, Dental, Vision, and voluntary benefits.

Under general direction, provides direct patient care to practice patients in both office and Ambulatory Surgical Center (ASC) settings. Responsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing the pharmacy drug monitoring program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow. Complies with measures to assure that patient/customer satisfaction results are consistently maintained. Essential Duties and Responsibilities: * Perform job in accordance with Company Mission, vision, and goals. * Assists in bringing patients to pre-op, recovery and transporting for discharge. * Assists patients with medical forms, as necessary. * Exercise confidentiality in all areas, abiding by HIPAA rules and regulations. * Accurately completes applicable paperwork; ensuring patient medical records are complete. Prepares all forms and requisitions as instructed by the provider. * Creates and maintains a positive atmosphere of customer service, teamwork, mutual respect, professionalism and accountability. * Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit, and confirming patient ID. * Answers telephones in a professional manner and delivers messages promptly. * Returns patient calls in a timely manner. * Maintains and improves current skills and knowledge by attending all relevant meetings, classes, trainings and by keeping certifications current. * Adheres to Infection Control, Safety and OSHA standards as specified by State, and Company standards. * Maintains knowledge of, and complies with State, Company and any other applicable policies and procedures. * Assists nursing staff with obtaining and recording vital signs, pregnancy tests and glucometer checks. Verifies patient history information and takes detailed history when indicated. Informs nursing staff and physician of results. * Makes frequent rounds on patients in pre-op and recovery to provide for any other needs of the patient prior to discharge. * Performs daily, weekly and monthly safety and equipment checks. * Daily reviews upcoming cases and notifies nurse of any potential issues. * Reviews schedule daily and assists with office procedures to help maintain patient flow, and accuracy of scheduled procedure. * Assists with inventory and order supplies for all procedures in the ASC, as directed. * Sets up the sterile field on the Mayo stand with instruments, supplies, medications and equipment needed for procedures. * Positions the patient for the procedures, establishes the sterile field, and drapes the patient for the procedures. * Assists providers by passing instruments and supplies to them and holding retractors (as needed) during procedures. * If assisting with procedures, adheres to all federal, state and nursing regulations and protocols including but not limited to patient safety procedures such as verification of patient identification prior to procedures * Immediately prior to the start of any procedure in the procedure room, initiate/participates in a time-out and ensures correct patient, procedure, site and side, and that there are no additional concerns. * Identifies every patient with two identifiers: full name and date of birth * Documents this information in the Procedure Safety Checklist, including the time of the time-out * Sterilizes and breaks down procedure room after each patient and ensures procedure room is cleaned prior to the beginning of a procedure. * Keeps rooms clean and stocked with supplies. * Maintains stock of medicines and supplies as necessary. Advises Office Manager when replacements are needed. * Sterilizes and cleans instruments used in examinations and/or procedures; maintains clean and hygienic environment. * Monitors personal and provider staff task buckets in the EMR. * Sets up the sterile field on the Mayo stand with instruments, supplies, medications and equipment needed for procedures. * Positions the patient for the procedures, establishes the sterile field, and drapes the patient for the procedures. * Operates, sterilizes, and maintains necessary equipment, including but not limited to the autoclave, RFA machine, etc. * Assists the physician with use of the C-Arm * Accurately maintains daily/monthly record keeping of radiation logs. * Accurately completes and maintains all applicable records and logs (i.e.: radiation, spore testing, equipment, medical records, etc.). * Properly maintains examination/procedure rooms, recovery areas, nurses stations, and all other clinical areas. * Adheres to Infection Control, Safety and OSHA standards as specified by State, Joint Commission and Company standards. * Maintains knowledge of, and complies with established State, Joint Commission, Company and any other applicable policies and procedures. * Starts IV as needed after competency skills check-off. * Instructs patients in simple procedures/tests and dispenses appropriate educational materials (clinical office only). * Relays provider orders to the patient (clinical office only). * Prepares, cleans and maintains all clinical equipment (clinical office only). * Draws up injections to be administered (clinical office only). * Verifies that radiological and laboratory records are received and in the patient chart. If radiological and/or laboratory records are not in the chart, takes necessary steps to obtain the records (clinical office only). * Fits patients for durable medical equipment (DME) and completes all applicable paperwork, as directed (clinical office only). * Obtains prior authorizations for radiology and/or prescriptions, as needed (clinical office only). * Keeps rooms clean and stocked with supplies (clinical office only). * Labels specimens accurately and distributes them to the appropriate personnel to ensure specimen integrity (clinical office only). * Processes specimens and prepares them for shipping (clinical office only). * Maintain lab area with ample supplies and in a clean and safe condition (clinical office only). * Follows test requirements of laboratory and procures unaltered urine specimen for testing (clinical office only). * Properly maintains examination rooms and all other clinical areas (clinical office only). * Checks work e-mail on a regular basis throughout the workday. * Participate in and complete all required trainings and in-services. * Performs other duties as assigned. Minimum Qualifications: * High School Diploma, or equivalent. * Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). * Current Basic Life Support (BLS) certification. * Must have excellent written and oral communication skills, including exceptional customer service. * Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public. * Must be able to work individually as well as within a team. * Must be able to follow both verbal and written instructions. * Must be able to work a flexible schedule. * Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations. * Must be able to multi-task and prioritize. * Must demonstrate extreme attention to detail. * Must possess strong organization skills. * Must be able to problem solve and use reasoning. * Must be able to meet predefined quality standards. * Must maintain and project a professional attitude and appearance at all time. * Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology. * If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine). * Must complete two (2)-step PPD (NE staff) OR must complete an annual PPD (SE staff). * Must complete all regulatory competencies in accordance with working in the ASC. * Within first ninety (90) days of employment as a Medical Assistant with C-Arm, must complete C-arm competencies. * All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: * Completion of a Nurse Aide, Medical Assistant, or EMS training program, with a current Nurse Aide certification OR a Medical Assistant certification OR EMS Licensure. * One (1) year of prior experience working in a medical practice. * One (1) year of prior experience working with an Electronic Medical Record (EMR). * Three (3) months of prior experience assisting in the use of a C-Arm machine. * Surgical Tech certification. * C-Arm Tech certification. * One (1) year of prior experience as a Patient Care Tech in an Ambulatory Surgery Center/Operating Room setting. Driving/Travel: The employee must have reliable transportation. Travel for this position may be required up to 80%. While the primary workplace may be closest to the employees home, work assignments could be in any of the Companys locations. Compensation and Benefits: * Pay Range: $18.00/Hr - $21.00/Hr * PTO: Up to 96 hours in first year (pro-rated based on start date) * Holidays: 7 (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day) * Retirement: 401(k) with employer match * Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family) * Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program * Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity

Full-time Description Preston Automotive Group is expanding its high-volume Customer Care Call Center. If you enjoy helping people and being on the phone, we're looking for career-oriented Customer Care Center Representatives who will provide excellent communication with our customers. Responsibilities and Duties As a Customer Care Center Representative you will make outbound calls and receive inbound calls from current, previous and prospective customers to schedule service appointments. You will also be required to field and send customers to the corresponding dealership for sales, service, parts, and finance. Automotive experience is helpful but is NOT a requirement. Paid training and ongoing support is provided! Requirements Qualifications and Skills · Pleasant, engaging and professional phone manner - must be able to “smile” on the phone. · Call center/collections/customer service and/or marketing experience preferred. · Team player, positive attitude! · Strong PC and internet skills. · No outbound phone call reluctance · Willing to learn consistently, and driven to achieve daily. Full-time hours; must be able to work rotating shifts, including evenings and alternating Saturday's. Benefits include: · Comprehensive training program · Advancement opportunities · Supportive team work environment · Company benefits including medical, dental, vision coverage; 401K with employer match, employee discounts, and much more! Salary Description $16.00 per hour