Customer Care Representative Jobs in Decatur, IL

Are you a people-person with a passion for providing excellent customer service? Do you thrive in a fast-paced, supportive environment? If so, we may be looking for YOU! We take pride in offering high-quality integrated health care services and we're looking for a friendly and organized person to join our team as a full-time Customer Service Representative. Some evenings are required. If you enjoy helping people, solving problems, and being part of a supportive team, this role is for you! Chestnut Health Systems is a leading provider of integrated (behavioral and primary) health care services. Over four decades, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. **Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities Greet and direct patients, answer phones, and assist with scheduling. Help patients understand insurance, billing, and financial information. Ensure all patient information is accurate and up-to-date using our electronic health records system. Keep our office running smoothly by managing various administrative tasks, from scanning documents to handling payments. Collaborate with the team to ensure every patient feels supported and valued. Qualifications High school diploma or equivalent. Strong customer service and telephone skills. Basic knowledge of Microsoft Word, Excel, and Outlook. Knowledge of office equipment (copier, fax, etc.) The ability to handle multiple tasks while staying organized and detail-oriented. Comfort with handling confidential information and managing multiple tasks. Ability to commute between Chestnut locations (valid driver's license and insurance required). Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out our benefits here!

A new role has opened with a chance for growth and development! Are you ready to take the next step on your career path? Would you be able to hit your sales goals and grow market share? Are you an ace at implementing a sales strategy? Known for being collaborative, self-directed, empathetic, and with an outstanding work ethic? If this sounds like your idea of a great job, you could be the next Sales Representative in Champaign, IL, for Kirby Risk. What will I be doing as a Sales Representative? Supporting the sales budget process and hitting your sales goals Taking part in joint sales calls with targeted customers Assisting with customer quotes and entering and managing opportunities in the CRM Processing customer orders and requests for product services Monitoring backorders and ensuring on-time delivery Analyzing customer needs for opportunities to train on product application Travel Required. 10%- 20% in the Central, IL Territory 50%+ of time will be spent in the office/on the computer Want to know if you are a good fit? If so, you will meet the following criteria: Demonstrated communication abilities, written, verbal, and interpersonal, with individuals at all levels of an organization Ability to handle multiple tasks/priorities and successfully meet several deadlines at once while maintaining attention to detail and organization Computer skills and aptitude: Microsoft Excel and PowerPoint are a priority High School degree or GED, some college preferred Sales Experience is A Must! What's the company culture like at Kirby Risk? A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles: hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency. What are the benefits? Kirby Risk provides a complete benefits package, including Medical RX Dental Vision Life Employee Assistance Programs Tuition Reimbursement On-the-job training 401K Plan Profit Sharing PTO

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after one year of service Employee stock purchase plan Tuition reimbursement POSITION SUMMARY The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound order environment. RESPONSIBILITIES Review and Process orders via fax and electronic platforms Make outbound calls to patients and referrals as needed Utilize tools and resources to assist in order entry Use full product knowledge of Byram therapies to service patients Communicate effectively with patients, teammates healthcare professionals and sales team. Consistently meet required Key Performance Indicators (KPI's) Perform other duties as required Position is located in the Clearwater, FL office Pay Range: $20.00-$22.00 Hourly EDUCATION AND EXPERIENCE • High School Diploma or equivalent required • 1-2 years of customer service experience required • Call center experience preferred KNOWLEDGE, SKILLS AND ABILIITES • Excellent written and verbal communication skills • Proficient with MS Office and the ability to navigate multiple platforms • Ability to learn Byram products and therapies • Strong customer service skills with the ability to resolve patient concerns • Demonstrate soft skills to enhance patient experience If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Customer Service Rep | PrimientAbout Primient Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from plant-based, renewable sources. We deliver value through deep technical, commercial, and operational excellence that is backed by our long-standing corn wet milling heritage. Wherever we are in the process, from field to customer, our priorities are focused on ensuring we produce the safest, highest quality products through practices that uphold both our responsibility and commitments to the challenge and drive for excellence, our people and our planet. We are a privately held company with locations across the US, Mexico, Poland, and Brazil. We're investing in our plants and people to unlock our potential in the industrial and food sectors. Guided by our values of Safety, Excellence, Integrity, and Growth, we're focused on growing our business, our reputation, and the career of every teammate. Decatur, IL Ready for a Supply Chain career with more impact? Join a market leader in ingredient manufacturing that is poised for a new era of success. ABOUT PRIMIENT Established yet entrepreneurial: Primient is an industry leader with proven products, six manufacturing plants, 1500+ employees and deep roots in corn wet milling. Yet we're also a brand-new company that is ready to drive change and create impact. Inspired by a meaningful purpose: we use renewable sources to produce plant-based ingredients for some of the world's best-known brands. It feels good to produce safe, high-quality, sustainable products - that go into everything from sodas to hand cream and cardboard to clothing. Poised for a new era of success: we're investing in our plants and people to unlock our potential in the industrial and food sectors. Guided by our values of Safety, Excellence, Integrity, and Growth, we're focused on growing our business, our reputation, and the career of every colleague. THE OPPORTUNITY Our Customer Service team ensures that orders run smoothly from start to finish. Team members deal directly with customer contacts daily - building a rapport and strong long-term relationships. There is also lots of collaboration with colleagues in Sales, Production Planning and Transportation, providing a broad exposure to the Primient business. The Customer Service Representative (CSR) requires strong dedication to providing a high level of service to our customers, and partners with sales to manage customer relationships and expectations. This role is the primary contact for customers and internal stakeholders, acting as the liaison to ensure strong communication amongst all relevant parties and helping to drive the company's strategy forward as a valued added supplier and would include domestic and international trade. Key responsibilities : Customer Service Rep MAIN ACCOUNTABILITIES Serves as customer's primary point of contact for all order and supply chain related inquiries Responsible for all aspects of order entry and processing Order management and oversight from order receipt to product delivery to the customer Collaborates with various internal teams across Supply Chain and Sales to manage situations impacting the customer Problem solves to ensure customer is supplied through product shortages, production failures, or truck shortages Tracks shipments for customers and provides assistance in expediting when needed Managed EDI orders such as order confirmations, shipment notices, COAs, and invoices that are transmitted via EDI from the customer Monitors daily reports to ensure order movement as expected Provides documentation support Responds to customer inquiries for product documentation Manages documentation output for order related documents Ensures proper information is supplied on customs documents for clearance of orders being exported outside the US Responsible for contract review and billing activities Verifies contract pricing is accurate to ensure correct invoicing Resolves customer payment discrepancies Obtains required approvals to issue customer credits or debits as needed Support special customer requests as needed Manages input and extraction of information from customer portals accurately Manages consignment process, replenishing shipments and reconciling inventories on a regular basis Achieve high target goal of global customer metrics by processing all customer orders, invoices, and related outputs accurately and within agreed timeframe and satisfactorily managing and resolving all customer complaints within agreed timeframe. Assess and escalates any urgent issues to sales and management as appropriate PERFORMANCE MEASURES Perfectly executed order Complaint response and closure time Cross functional feedback on level of customer support provided Exhibit a troubleshooting and continuous improvement mindset to improve customer service standards Support a positive team environment, contributing to others' tasks and activities when available and needed Maintain an orderly workflow ensuring proper prioritization of activities ABOUT YOU QUALIFICATIONS AND EXPERIENCE Minimum of 3 years Customer Service experience in a related area Extensive knowledge of SAP and Microsoft applications, including Excel Experience in a quick response, highly fluctuating, customer driven industry Bachelor's degree preferred Ability to work on call on a rotating basis COMPETENCIES, SKILLS & KNOWLEDGE Excellent customer awareness and focus Strong and effective communication skills, both verbal and written Demands high standards of accuracy and attention to detail Ability to interact professionally and effectively with customers and business partners Critical thinker and problem solver Must have the ability to maintain calm under pressure and work in a fast paced team environment Strong efficiency and organizational skills Total RewardsThe annual pay range estimated for this position is $50,922.40 - $63,653.00 + overtime and is bonus eligible. Please note that while this range reflects the full spectrum of compensation available for this role, individual compensation will be determined based on several factors including your experience, skills, and alignment with the role's responsibilities. During the interview process there will be an opportunity to discuss how your background fits into the pay range. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: Competitive Pay Multiple Healthcare plan choices Dental and vision insurance A 401(k) plan with company and matching contributions Short- and Long-Term Disability Life, AD&D, and Voluntary Insurance plans Paid holidays & vacation Floating days off Parental leave for new parents Employee resource groups Learning & development programs Fun culture where you have an opportunity in shaping our future Career Path & Culture Primient is committed to a workplace that is all in - ensuring everyone has the opportunity to develop and shape a career that matters in an open culture which embraces equity, diversity and belonging. We challenge old ways of thinking; and encourage employee voices to be a guiding force for ongoing learning. Primient supports a culture of inclusion that respects individual strengths, views, and experiences. We believe our differences make better decisions, drive excellence, and deliver better business results. Primient employees experience autonomy and accountability in their role. Here, employees control their destiny as there is opportunity for career growth and pathways outside the norm. Diversity, Equity, Inclusion & Belonging We are believers in the power of difference. We strive to represent the communities in which we operate and to provide an inclusive, welcoming environment for all. We want Primient to be a place where every employee feels they belong and knows they are seen, heard, valued and safe to speak up. Our aspiration is to unlock the full potential in diverse perspectives, while offering everyone an equal chance to grow, Primient is an equal opportunity employer, committed to the strength of an inclusive workforce. California Consumer Privacy Act ("CCPA") The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. This is a full time, non-exempt position. This successful colleague will be responsible for providing world class customer support for shipments to customers within ADM Nutrition. As the Customer Support Team is often the first line of communication with customers, this individual must ensure they represent ADM well by being customer-focused and committed to driving solutions to ensure reliability. It is important that this candidate also maintain positive relationships with various ADM Departments such as the Sales Team, Business Managers, Merchandisers, Technical Team, Operations Team, Transportation Team, etc. There are career growth opportunities within this group as the Customer Support Team is committed to improving processes and driving efficiencies. Responsibilities Create excellent relationships with customers and be responsive to their needs Obtain strong working knowledge of ADM products Obtain strong working knowledge of ADM systems Process customer orders, inquiries, and/or complaints within 24-48 hrs. of receipt. Work closely with internal and external colleagues to confirm on time delivery and accurate documentation Maintain electronic customer files containing customer contact detail, special instructions, pricing information, etc. Log pertinent case detail within ADM systems to provide transparency to items needing further review Assist with accounts receivable efforts Review various reports to confirm delivery, proper invoicing, etc. Prepare general business correspondence Coordinate other functions as needed Additional Qualifications/Responsibilities Skills and Qualifications A service-oriented focus on both internal and external customers Strong written and verbal communication skills Ability to collaborate in a team-oriented environment A positive customer centric disposition Proficiency in Microsoft Excel, Word and Outlook The ability to learn web-based and other computer applications as needed Excellent keyboarding skills Bachelor's degree or previous Customer Support experience is preferred Experience using internal systems (i.e. - contract, order, inventory and accounts receivable computer systems) is preferred Decision-making abilities Multitasking The ability to adapt to adapt to a constantly changing environment Attention to detail Physical requirements include: sitting for prolonged periods of time, operating a keyboard, standing, filing, bending, kneeling and effectively working on the telephone. ADM requires the successful completion of a background check. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The pay range for this position is expected to be between: $35,900.00 - $67,500.00

Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience. Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level. *********************** Professionals with customer service experience are wanted to fill our Marketing and Entry Level Management positions. We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Entry level sales and marketing representatives will be trained in the following areas: Promotional Sales and Marketing Customer Service Account Coordination Campaign Management Client Relations Management Training Qualifications Job Description/Responsibilities: Contribute to a positive & energetic environment Maintain professional standards in marketing, sales & customer service Customer interaction to promote products & services Participate in daily training sessions & campaign meetings New account acquisition & customer retention Interact with customers daily to review current promotions, provide service quotes and sign on new accounts Conduct credit checks for potential customers Work strategically on a lead-based sale campaign Paperwork & lead disposition as needed Position Benefits Competitive Compensation- Weekly Pay Merit Based Advancement Exciting Bonuses & Incentive Plan Company Events Fun Work Environment Job Requirements 4 year degree preferred Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast paced environment Reliable transportation is a required! Additional Information All your information will be kept confidential according to EEO guidelines.

Job Details Experienced Decatur, IL Full Time 4 Year Degree First Nonprofit - Social ServicesDescription Community Engagement Specialist Under direction, the community engagement specialists will raise awareness on crime and violence prevention and intervention. They will connect with community partners, churches, schools, law enforcement, and other government agencies to build relationships that aid in reducing and eliminating violence through various interventions. The Community Engagement Specialists will also host monthly community events with partners, clients, and youth. Hours: 9am - 5pm, with flexibility for programming; 30-40 hours a week; Temporary position Working At NYAP Competitive salaries and benefits including a 401(k) Medical, Dental, and Vision insurance 22 days off each year 11 paid holidays per year Student loan repayment assistance Tuition assistance Friday Summer hours Work anniversary trips Mileage reimbursement Peace Leave Benefits listed are for eligible employees as outlined by our benefit policy. Responsibilities The Community Engagement Specialist position may include the following, as well as other duties assigned: Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies. Build relationships with residents to engage with highest risk persons and their associates to reduce and prevent violence in the community. Through relationships inform community residents of violence prevention efforts and intentions to mitigate risk. Responsible for intervention in circumstances in which violence is likely, including possible retaliation. Develop strategies for residents to report incidents safely and confidentially and continue to improve reporting. Responsible for gaining trust of the community residents and the high risk persons to prevent shootings and violence. Serve as linkages and support to individuals by referring clients to case management services and other opportunities (job programs, GED, drug treatment, and mentoring). Obtain information on potential conflicts in the community. Formulate action plans to help resolve conflicts with gangs/mobs through mediation and collaboration with other RVSP providers/violence prevention organizations. Conduct corner conversation daily/nightly to meet with high-risk individuals to discuss community issues and offer alternatives. Work with community residents, high-risk individuals and other partners to prevent all potential retaliatory shootings. Developing relationships with key leaders in the community. Documenting conflicts resolved on conflict mediation forms. Keeping daily log documenting all contacts with high-risk individuals daily. Distributing public education materials in the community on RVPS programming and services. Providing 24/7 crisis intervention and responding to incidents of violence as needed to provide stabilization and support. Performs other duties as requested. Minimum Qualifications Minimum Bachelor's degree. Two years of experience working with at-risks youth providing outreach services, community programs, and/or criminal justice programming in the community. Knowledge of violence prevention and intervention. Experience working with adjudicated youth and young adults. Experience in the criminal justice system. Knowledge of: Knowledge of at-risk crime areas Knowledge high-risk individuals and individuals with active street involvement. Criminal and juvenile justice systems. Needs and challenges experienced by people from diverse socio-economic and cultural backgrounds. Community resources and community organizations. Various resources available to residents. Crisis intervention methods and techniques. Interviewing processes Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. Other Skills Communicate effectively, both orally and in writing. Interpret and explain policies, procedures, and relevant laws. Conduct needs assessments and provide appropriate community referrals. Communicate effectively with people from diverse cultures and backgrounds. Maintain a high degree of sensitivity, tact, and diplomacy during stressful situations. Prepare accurate materials and relevant material for group sessions. Maintain records and documents. Make public presentations. Maintain confidentiality with sensitive information. Conduct groups and peace circles. Establish and maintain effective working relationships with those contacted in the course of work. Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,00/$300,000 bodily injury liability If this describes YOU, please apply today! www.nyap.org/employment Who We Are National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency. We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families. An Equal Opportunity Employer, including disability/veterans. Qualifications The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from plant-based, renewable sources. We deliver value through deep technical, commercial, and operational excellence that is backed by our long-standing corn wet milling heritage. Wherever we are in the process, from field to customer, our priorities are focused on ensuring we produce the safest, highest quality products through practices that uphold both our responsibility and commitments to the challenge and drive for excellence, our people and our planet. We are a privately held company with locations across the US, Mexico, Poland, and Brazil. We're investing in our plants and people to unlock our potential in the industrial and food sectors. Guided by our values of Safety, Excellence, Integrity, and Growth, we're focused on growing our business, our reputation, and the career of every teammate. Decatur, IL Ready for a Supply Chain career with more impact? Join a market leader in ingredient manufacturing that is poised for a new era of success. ABOUT PRIMIENT Established yet entrepreneurial: Primient is an industry leader with proven products, six manufacturing plants, 1500+ employees and deep roots in corn wet milling. Yet we're also a brand-new company that is ready to drive change and create impact. Inspired by a meaningful purpose: we use renewable sources to produce plant-based ingredients for some of the world's best-known brands. It feels good to produce safe, high-quality, sustainable products - that go into everything from sodas to hand cream and cardboard to clothing. Poised for a new era of success: we're investing in our plants and people to unlock our potential in the industrial and food sectors. Guided by our values of Safety, Excellence, Integrity, and Growth, we're focused on growing our business, our reputation, and the career of every colleague. THE OPPORTUNITY Our Customer Service team ensures that orders run smoothly from start to finish. Team members deal directly with customer contacts daily - building a rapport and strong long-term relationships. There is also lots of collaboration with colleagues in Sales, Production Planning and Transportation, providing a broad exposure to the Primient business. The Customer Service Representative (CSR) requires strong dedication to providing a high level of service to our customers, and partners with sales to manage customer relationships and expectations. This role is the primary contact for customers and internal stakeholders, acting as the liaison to ensure strong communication amongst all relevant parties and helping to drive the company's strategy forward as a valued added supplier and would include domestic and international trade. Key responsibilities : Customer Service Rep MAIN ACCOUNTABILITIES Serves as customer's primary point of contact for all order and supply chain related inquiries Responsible for all aspects of order entry and processing Order management and oversight from order receipt to product delivery to the customer Collaborates with various internal teams across Supply Chain and Sales to manage situations impacting the customer Problem solves to ensure customer is supplied through product shortages, production failures, or truck shortages Tracks shipments for customers and provides assistance in expediting when needed Managed EDI orders such as order confirmations, shipment notices, COAs, and invoices that are transmitted via EDI from the customer Monitors daily reports to ensure order movement as expected Provides documentation support Responds to customer inquiries for product documentation Manages documentation output for order related documents Ensures proper information is supplied on customs documents for clearance of orders being exported outside the US Responsible for contract review and billing activities Verifies contract pricing is accurate to ensure correct invoicing Resolves customer payment discrepancies Obtains required approvals to issue customer credits or debits as needed Support special customer requests as needed Manages input and extraction of information from customer portals accurately Manages consignment process, replenishing shipments and reconciling inventories on a regular basis Achieve high target goal of global customer metrics by processing all customer orders, invoices, and related outputs accurately and within agreed timeframe and satisfactorily managing and resolving all customer complaints within agreed timeframe. Assess and escalates any urgent issues to sales and management as appropriate PERFORMANCE MEASURES Perfectly executed order Complaint response and closure time Cross functional feedback on level of customer support provided Exhibit a troubleshooting and continuous improvement mindset to improve customer service standards Support a positive team environment, contributing to others' tasks and activities when available and needed Maintain an orderly workflow ensuring proper prioritization of activities ABOUT YOU QUALIFICATIONS AND EXPERIENCE Minimum of 3 years Customer Service experience in a related area Extensive knowledge of SAP and Microsoft applications, including Excel Experience in a quick response, highly fluctuating, customer driven industry Bachelor's degree preferred Ability to work on call on a rotating basis COMPETENCIES, SKILLS & KNOWLEDGE Excellent customer awareness and focus Strong and effective communication skills, both verbal and written Demands high standards of accuracy and attention to detail Ability to interact professionally and effectively with customers and business partners Critical thinker and problem solver Must have the ability to maintain calm under pressure and work in a fast paced team environment Strong efficiency and organizational skills Total RewardsThe annual pay range estimated for this position is $50,922.40 - $63,653.00 + overtime and is bonus eligible. Please note that while this range reflects the full spectrum of compensation available for this role, individual compensation will be determined based on several factors including your experience, skills, and alignment with the role's responsibilities. During the interview process there will be an opportunity to discuss how your background fits into the pay range. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: Competitive Pay Multiple Healthcare plan choices Dental and vision insurance A 401(k) plan with company and matching contributions Short- and Long-Term Disability Life, AD&D, and Voluntary Insurance plans Paid holidays & vacation Floating days off Parental leave for new parents Employee resource groups Learning & development programs Fun culture where you have an opportunity in shaping our future Career Path & Culture Primient is committed to a workplace that is all in - ensuring everyone has the opportunity to develop and shape a career that matters in an open culture which embraces equity, diversity and belonging. We challenge old ways of thinking; and encourage employee voices to be a guiding force for ongoing learning. Primient supports a culture of inclusion that respects individual strengths, views, and experiences. We believe our differences make better decisions, drive excellence, and deliver better business results. Primient employees experience autonomy and accountability in their role. Here, employees control their destiny as there is opportunity for career growth and pathways outside the norm. Diversity, Equity, Inclusion & Belonging We are believers in the power of difference. We strive to represent the communities in which we operate and to provide an inclusive, welcoming environment for all. We want Primient to be a place where every employee feels they belong and knows they are seen, heard, valued and safe to speak up. Our aspiration is to unlock the full potential in diverse perspectives, while offering everyone an equal chance to grow, Primient is an equal opportunity employer, committed to the strength of an inclusive workforce. California Consumer Privacy Act ("CCPA") The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.

VMI Representative Company Overview: Field is a family-owned global supplier of fasteners, "C" commodities, inventory management services, and technical support. We currently have locations in Rockford, IL (headquarters), Texas, South Carolina, Ohio, Oregon, Mexico, and Taiwan. For over 30 years, Field has grown an average of 19% annually because of its dedication to lowering our customers overall cost and improving quality through a technical approach to fasteners. By joining Field, you will experience an exceptional culture built on Integrity, Commitment, Teamwork, Innovation, Flexibility, and Fun! Field was recognized by INC. magazine as one of the fastest growing privately owned companies in the USA. Field has been recognized nationally by Great Places to Work as one of the Best Small Companies in America, ranking #8 nationally among small companies and #5 nationally among manufacturing/production companies. For several years, Field has been recognized locally by the Rockford Register Star as one of the top Employers in the area. At Field, having a great culture is more than a priority - it's everything. For more information about our culture and company, please watch this Culture Video. All full-time positions at Field are eligible for benefits including Medical, Dental, Vision, Life Insurance, 401(k), Life Coaching, paid Vacation, paid Holidays, paid Volunteer Time, quarterly Bonuses, and more! Visit our Careers page for a complete list of benefit offerings. This is an hourly, full-time position with exact hours of work each week depending on business needs; as a result, overtime work may be required to support the customer. The VMI rep is friendly, organized, detail oriented, a problem solver, results oriented, possesses the ability to work with limited direct supervision, and can effectively represent Field while working within a customer location or on the road. The main focus of this position is to monitor and replenish customer inventory of our parts. This position will require the person to live within a reasonable commute to the site location. This position reports to: VMI Project Lead This position has direct reports: No Location: Varies (customer onsite or local delivery) FLSA Hourly/Salary: Hourly/Starting pay - $19-$20 Essential Functions: Commit to FIELD's Mission Statement, Core Values, and Fieldamentals. While serving as a primary customer contact, stage and deliver product within the customer's facility, manage inventory levels, create orders, and build positive relationships with customers. Requires lifting, carrying, bending, and reaching while handing cartons of product up to 50 pounds. Work with the customer and company to resolve any quality and delivery issues. Seek additional opportunities at customer locations to add to Field's existing business. Work with our customer's in-house representatives and Field's account managers to ensure that the system meets the expectations of our customers and Field. Use a portable scanning device to collect inventory data at client location and report to Field. Interact with various customer departments and personnel both within customer businesses and within Field. Participate in the continual development and improvement of our inventory management systems. Education, Skills and Experience Required: High School diploma or GED equivalent. Polite and professional manner. A demonstrated commitment to embracing Field's Core Values, Fieldamentals, and Mission Statement. Minimum 1 - 3 years' experience in a customer service and/or warehouse role with customer interaction. Experience working in a fast-paced, team-based environment. The ability and motivation to be successful with limited direct supervision. Proven ability to communicate effectively with team members, customers, and suppliers; including the addressing of conflicts and concerns to bring about the desired results. Ability to lift and carry 50 lbs. repeatedly. Valid Driver's License or ability to be transported to customer locations as needed. Effectively serve as the “Face of Field” to our customers. Ability to work extra hours as needed. Proficient with Microsoft programs including Word, Excel, and Outlook. Additional Skills Preferred: Fastener knowledge. Industrial distribution, warehouse, or customer service experience. Experience with Prophet 21. Field provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **Responsibilities** + Must demonstrate a superior willingness to help external and internal customers + Creates and completes accurate applications for enrollment with a sense of urgency + Scrutinizes forms and supporting documentation thoroughly for any missing information or new information to be added to the database + Conducts outbound correspondence when necessary to help support the needs of the patient and/or program + Conducts benefits investigations to identify patients' insurance plan coverage for medications + Provides detailed activity notes as to what appropriate action is needed for the Benefit Investigation processing + Working alongside teammates to best support the needs of the patient population + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + Make all outbound calls to patient and/or provider to discuss any missing information and/or benefit related information + Documentation must be clear and accurate and stored in the appropriate system of record. **_Qualifications_** + 3-6 years of experience, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS** : You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** **.** + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.50 per hour - $30.70 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 05/11/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. . _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Decatur, IL! Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity, Imperial Dade is a great place to take that next step. The Customer Service Representative will interact with customers, process orders, and provide information in response to customers' inquiries, concerns, and requests about our products and services. The schedule for this position is Monday through Friday from 8:00 am until 5:00 pm. Pay Range: $17.00 to $20.00 Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. **All correspondence will come directly from Imperial Dade and not a personal email address.** Responsibilities You will: Answer customers' calls in a prompt, friendly, and professional manner. Interface with customers by telephone, electronically, or face-to-face Assist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions. Optimize fill rates by providing substitutions for out-of-stock or discontinued items When necessary, escalate customer information, problems/needs, and requests to the customer service manager. Qualifications You have: High school diploma, GED, or equivalent 2 years of customer service experience Proficiency in MS Office and familiarity with using other software 2 years of data entry experience Excellent communication skills An outgoing personality, eager attitude to help others We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team. Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

Full-time Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position: Customer Service Representative Branch: Heckman Healthcare, a subsidiary of Quipt Home Medical Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: All products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None

Full-time Description About USA-CLEAN by Jon-Don: Jon-Don gives service contractors, facilities managers, and others everything they need to keep things clean and looking their best-whether it's removing that one impossible carpet stain or resurfacing a massive warehouse floor. Since 1978, we've been providing not just the products and equipment they need, but the real-world knowledge, rolled-up sleeves approach, and rock-solid reliability they can't find with other suppliers. Today, with 16 branches strategically located throughout the United States, we're serving industries ranging from carpet cleaning to janitorial to restoration to concrete polishing and surface prep. Jon-Don | Let's tackle your toughest jobs. Our USA-CLEAN division focuses in the Industrial Floor Cleaning Equipment space. We have the nation's largest selection of parts to keep customers' equipment up and running. In addition, we have over 500 service technicians ready to dispatch to our customers' locations when equipment needs repair. Job Description: USA-CLEAN by Jon-Don, a large and growing distributor of equipment, chemicals, and supplies to professional contractors is seeking a Customer Service Rep Our Customer Service Rep position is responsible for answering incoming customer calls and emails from around the country, out of our office in Decatur, IL. Our Customer Service Reps take pride in providing timely and accurate assistance with incoming customer needs, making sure our customers are delighted by their experience! RESPONSIBILITIES: The Customer Service Team duties may include, but are not limited to, the following: Answer incoming phone calls, emails, and website chats from customers Process inbound orders Respond to website inquiries via phone and/or email Assist customers with looking up parts and technical manuals Consultative sales approach to partner with customers Manage customers clear communication and problem solving Work with internal departments to proactively manage work flow and customer requests Requirements REQUIRED SKILLS / ATTITUDES: Successful Candidates Possess: Strong verbal and written communication skills Excellent problem-solving capabilities Ability to ask probing questions and close a sale Strong task management and organizational skills Sense of urgency in learning new trends and products, as well as timely follow up Benefits/Health Plans Medical/Dental/Vision insurance coverage Free life insurance for all full-time employees Flexible spending account allowing employees to pay for certain health care expenses with pre-tax dollars 401K Paid Holidays and Floaters PTO accrued weekly Corporate events Employee referral program Employee discounts Jon-Don, Inc. is an Equal Opportunity Employer, providing equal employment opportunities to all individuals. We recruit, hire, and promote into all job levels the most qualified applicants without regard to race, creed, color, national origin, religion, sex including pregnancy, sexual orientation or gender identity), age, disability or handicap, genetic information including family medical history, citizenship status, alienage or national origin, veteran status, ancestry, marital or family status, military or veteran service, domestic or sexual violence victim status, political affiliation or activities, arrest/conviction record, obesity, HIV/AIDS diagnosis, sexual and reproductive health decisions, or any other protected characteristic under applicable federal, state, and local laws. Jon-Don, Inc. is committed to providing equal employment opportunities that extend to all aspects of employment, including job assignment, compensation, discipline, and access to benefits and training.

Job Title: Customer Care Specialist About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more. In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. ESSENTIAL FUNCTIONS Answer incoming calls and document claim file activities for multi-state workers' compensation claims. Set up new losses and document claims file activities upon loss intake. Support team by answering telephones, completing telephone surveys, updating the call log, producing claim kits, and facilitating special handling requests. Assist clients with MPN/HCN/MCO network provider lookups. Update the customer notes for accounts with special handling. Handle unidentified mail. Review and sort outgoing indemnity and medical checks. 8. Other duties and projects as assigned. COMPETENCIES/QUALIFICATIONS Professional telephone demeanor, good verbal and written communication skills, good listening skills, along with strong organizational skills. Thorough knowledge of workers' compensation claims procedures and policies Possess a strong understanding of human nature and motivation principles. Readily control/handle problem issues in times of stress and in a climate of conflict and/or adversity. Computer literacy including strong familiarity with Microsoft Office Suite. Ability to type 45 WPM. Responsiveness to changing business needs. Ability to work with limited supervision. Ability to multi-task while also maintaining attention to detail. Ability to adhere to the code of ethical conduct. EDUCATION/EXPERIENCE REQUIREMENTS Minimum Education: High School Diploma or equivalent. Preferred Education: College degree preferred. 1 -2 years of customer service experience preferably over the phone. Desire for career development within the insurance industry. WORK ENVIRONMENT This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, telephones, photocopiers, fax machines and the like. PHYSICAL REQUIREMENTS Candidate should be able to hear clients and talk with clients over the telephone. Sitting for 4+ hours of time is usual in this role. Candidate should be able to lift 10-15 pounds. Large amounts of keyboarding and working with a computer mouse requires dexterity of the hands. Candidate should be able to use their hands and arms to reach for standard items. Candidate must be able to use close, distance, and color vision. Hourly Rate: $16-$17 Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at ************************************* To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver's license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location. Ability to travel to branches within the territory

Job Responsibilities: Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person) Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance Maintain an ongoing customer database to capture repeat business Keep website up-to-date with vehicle specifications and availability Schedule appointments with interested buyers for test drives and delivery of vehicles Disclosing terms of sales with consumers and reviewing sales with dealership management Compensation & Benefits: This is an hourly position paying $16.00-$20.00 per hour. Starting pay is determined based on several factors, which can include the candidate's experience, qualifications, skills, education, and geographic area. Additionally, this position is eligible to receive a bonus as part of the compensation package. Potential bonus varies based on individual performance metrics and role-specific targets. All new hired reps start at level one during training. We're proud to offer a variety of benefits to both our full-time and part-time employees! This full-time position is eligible for the following benefits: Health Insurance, Dental, & Vision Insurance Company-Paid Life, Short-Term Disability, and Occupational Accident Insurance AFLAC - Supplemental insurance offerings available to employees Employee-Structured Pricing for New and Used Vehicles (full-time employees only) Employee Discount - Our team employees receive a discount on labor and part purchases at our facilities. Paid-Time-Off - Providing employees time away from work to recharge their batteries is important to us! Holiday Pay - Full-time employees receive a paid holiday for our 6 company recognized holidays which include New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Employee Assistance Program - unlimited phone access to legal, financial, and work-life services Degrees@Work - Providing full-time employees the opportunity to earn a college degree at no cost! Jump into the driver's seat of your career and apply today! EEO/AA Requirements Job Requirements: The ideal candidate has customer service and/or a general sales background of some sort, is a hard-working professional with experience providing exceptional customer service and looking to make a career change, or a college graduate looking to pursue a career in sales. Previous customer service experience Previous call center and/or Internet sales experience a plus Sales experience is a plus, NOT required CRM experience a plus Requires strong communication skills in order to work most effectively with customers Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date Excellent follow through and follow up skills Bilingual a plus! Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job duties include: Taking phone calls Taking orders Making pizzas Completing cash transactions Providing customers a great customer service experience Cleaning Lifting up to 25 lbs. Job Requirements include: Ability to follow directions Flexibility Weekend and holiday availability MBR Management Corporation is an equal opportunity employer. MBR requires applicant to pass a pre-employment drug test and criminal background check. A great attitude and an easy smile are required. Additional Information $15.00 an hour All your information will be kept confidential according to EEO guidelines.

Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative Branch: Heckman Healthcare, a subsidiary of Quipt Home Medical Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: All products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None