How long does it take to become a Customer Assistant?

It takes 2 years of professional experience to become a customer assistant. That is the time it takes to learn specific customer assistant skills, but does not account for time spent in formal education.

How To Become A Customer Assistant: What It Is and Career Path

What is a customer assistant and how to become one

Updated January 8, 2025

4 min read

Could you imagine having a person as your own Google? Someone who could assist you with anything, resolve your issues, and offer you the best recommendations to make your daily life easier? Yes, it's possible! And no, they are not auto-generated robots who would have canned answers to your questions. They are real humans, smarter than robots, if you ask me.

So who are these people? Well, they are called customer assistants. They are employed in almost every industry to assist the customers with their inquiries and complaints. They are your "all-around" agents who know everything about your products, and you could trust them to resolve your concerns. To do this task efficiently, needless to say, they must have excellent communication skills to deliver the best services to their customers.

Customer assistants are fit for entry-level employees who want to practice their customer service skills and gain experience before moving to a higher position in the industry. Basically, being a customer assistant contributes a lot to improving one's skills and confidence. Pretty cool, huh? Now, click that apply button and start your journey.

ScoreCustomer AssistantUS Average

Salary

2.4

Avg. Salary $31,331

Avg. Salary $59,228

Stability Level

5.9

Growth Rate -4%

Growth Rate 0.3%

Diversity

9.5

Race

American Indian and Alaska Native 0.75%

Asian 7.16%

Black or African American 11.52%

Hispanic or Latino 21.17%

Unknown 5.47%

White 53.93%

Gender

female 56.72%

male 43.28%

Age - 39

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39

Stress Level

5.9

Stress level is manageable

7.1 - high

Complexity Level

6.6

Complexity Level is challenging

7 - challenging

Work Life Balance

6.5

Work Life balance is good

6.4 - fair

Key steps to become a customer assistant

Explore customer assistant education requirements

Most common customer assistant degrees

Bachelor's

34.7 %

High School Diploma

31.7 %

Associate

20.8 %

Start to develop specific customer assistant skills

Skills	Percentages
Reservations	24.66%
Customer Assistance	20.91%
Customer Service	16.52%
Sales Floor	8.33%
Customer Support	3.03%

Complete relevant customer assistant training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New customer assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a customer assistant based on U.S. Bureau of Labor Statistics data and data from real customer assistant resumes.

Research customer assistant duties and responsibilities

Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
Take and punch orders into the POS system and provide customers with information on payments.
Count money in POS before shift to ensure amounts are correct and there is adequate change.
Provide and present research findings via conference calls, PowerPoint presentations, and round table meetings.

Prepare your customer assistant resume

When your background is strong enough, you can start writing your customer assistant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a customer assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Customer Assistant Resume templates

Build a professional Customer Assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Customer Assistant resume.

Apply for customer assistant jobs

Now it's time to start searching for a customer assistant job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do customer assistants rate their job?

What is a customer assistant and how to become one

Customer Assistant career paths

Key steps to become a customer assistant

Explore customer assistant education requirements

Most common customer assistant degrees

Start to develop specific customer assistant skills

Complete relevant customer assistant training and internships

Research customer assistant duties and responsibilities

Prepare your customer assistant resume

Choose From 10+ Customizable Customer Assistant Resume templates

Apply for customer assistant jobs

How Did You Land Your First Customer Assistant Job

Average customer assistant salary

How do customer assistants rate their job?

Customer Assistant FAQs

How long does it take to become a Customer Assistant?

Search for customer assistant jobs

Customer Assistant jobs by state