Customer Assistant Jobs in Georgia

Title - Call Center Customer Service Professional - II Duration - 03 + Months and Possibility Extension Bachelor's degree or Minimum 3 years of customer service experience required * Multiple systems knowledge (ECPD, ACSS, WFM) * Excellent analytical & problem solving skills * Strong interpersonal skills * Excellent organizational and time management skills * Professional verbal and written communication skills * Strong commitment of Quality Assurance * Ability to handle multiple tasks * Proficient in Microsoft Office products (Excel, Word, and PowerPoint) * Knowledge/Experience in a high volume, production environment * Excellent customer focus skills * Business Hours of operation, Monday - Friday 7:00 am - 7:00 pm, subject to change based on business needs.

Answering phones and greeting customers as they come in for purchases. Sales knowledge in automotive parts and service necessary. Service adviser or managment experience a plus. Must have general knowledge of basic mechanical components of automobile. 5 years minimum of sales experience. Email Resume to **************

Our client is seeking a Customer Service Professional to join their team! This role is located in Alpharetta, GA. Support all functions handled in the Business Finance Operations Team (BFO), including RYLs and Retail RYLs and Profile Creation/Updates Complete various transactions utilizing systems including EWI/ECPD, Work Flow Manager (WFM), ACSS, and OneSource Research issues to analyze business situations and provide recommendations incorporating both customer and compliance point of view Navigate in Work Flow Manager (WFM) in relation to all functions of the Business Finance Operations (BFO) Troubleshoot and cross-reference WFM requests based on information provided to ensure resolution Adapt to performance measurements for functions being handled in Business Finance Operations (BFO) Place outbound calls to internal and external customers as required to obtain immediate resolution and/or completion of tasks, providing additional guidance and education on processes as needed Review, research and take action on customer inquiries related to their employer discount program; resolving automation errors, escalation support and auditing functions Interface with BGCO, Sales Team, Information Systems, Marketing, Legal and other Business Partners to ensure compliance with process/procedures Review, research and take action in response to customer inquiries related to employer discount program; which includes resolving automation errors, escalation support, and auditing functions Desired Skills/Experience: Bachelor's degree or 3+ years of customer service experience required Multiple systems knowledge (ECPD, ACSS, WFM) Excellent analytical & problem solving skills Strong interpersonal skills Excellent organizational and time management skills Professional verbal and written communication skills Strong commitment of Quality Assurance Ability to handle multiple tasks Proficient in Microsoft Office products (Excel, Word, and PowerPoint) Knowledge/Experience in a high volume, production environment Excellent customer focus skills Benefits: Medical, Dental, & Vision Insurance Plans 401K offered $16.00 - $24.00 (est. hourly rate)

Customer Success Specialist Contacting business clients proactively to build relationships and walk them through the process of using the company's products or services Maximizing value for customers by ensuring they have the tools and resources they need Developing and improving customer onboarding processes and customer service policies Creating resources for customers that help them fully understand and utilize the products and services Monitoring contract renewal dates and persuading clients to renew those contracts Upselling and cross-selling by recommending additional products or services Gathering data on improving products and services to share with upper management Providing high-level technical and product support

Leads and coordinates the daily requirements specific to assigned projects from pre-sales activity through execution, shipment and final project closeout. Exercises independent judgment and discretion to maintain project scope and perform within schedule and budget parameters. Develops and strengthens customer relationships and generates after-sales business opportunities. Territory: GA, SC, TN, AL. ESSENTIAL DUTIES AND RESPONSIBILITIES Documents and clarifies project scope, requirements and estimates. Works with stakeholders to develop and maintain the project timeline. Develops responsibility matrix with all stakeholders and cross functional team members. Conducts periodic meetings with stakeholders presenting status and recording open issues. Publishes status and open issues after each periodic meeting. Works with customer and sales to manage change requests to maintain planned margin. Reviews project proposals to develop goals, time frame, budgets, and procedures for accomplishing projects. Analyzes project profitability, develops and manages project budget, and monitors receivables. Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly. Identifies necessary resources and leads assigned team members through project completion. Creates, executes, and adjusts project work plans as needed. Develops and strengthens customer relationship. Manages day-to-day operational aspects and client interaction. Generates after-sales business opportunities. Orders materials related to projects. Creates and maintains job records for each project, including Estimates, Jobs, Sales Orders, and Shippers in ERP/CRM systems. Prepares for engagement reviews and quality assurance procedures. Manages change and problem resolution, identifies opportunities for improvement. Anticipates gaps relative to project scope and timeline. Takes appropriate countermeasures to ensure project scope is achieved. Ensures proper documentation completion (including lessons learned) and storage. Facilitates team and client meetings effectively and mitigates team conflict. Delivers informative, well-organized presentations. Provides periodic status reports to management. Builds a knowledge base of each client's business, organization and objectives. Assists on the pre-sales (definition of scope, clarification of requirements, estimation, quoting, work breakdown and scheduling) effort if required. Travels as needed (domestic and international) depending on the nature of the projects assigned. Oversees and/or coordinates activities of on-site field service personnel. SUPERVISORY RESPONSIBILITIES Oversees the daily activities of on-site field service personnel and provides input regarding employee training opportunities; planning, assigning, and directing work, addressing complaints and resolving problems. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university and five years of related technical/engineering experience and/or training; or equivalent combination of education and experience. Experience with KUKA Robots is a plus. Agile project management methodology experience is desired. KUKA is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.

Non-Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset. Job Summary This person will be responsible for promptly addressing customer inquiries, providing feedback to business units, data entry, and answering questions/concerns in a timely and professional manner. This is an entry level position (1+ years' minimum experience) that will be responsible for managing customer relationships in a specified market base as outlined in Oldcastle's SOPs. Job Location This position will be located at our Corporate office in the Perimeter area of Atlanta, GA. Job Responsibilities Process and support customers' inquiries related to their dedicated market Answer calls and handle email inquiries; providing courteous, timely, and effective customer service Inform customers of the status of their orders, advising them of any changes Comply with company attendance standards Coordinate effectively with transportation, planning, engineering, and sales. Follow up on inquiries for customer issue resolution and product design; process escalations when needed Coordinate with different departments to resolve customer's requests in an effective manner Job Requirements 1+ years Customer Service in an office environment Experience working in manufacturing or logistics is preferred Excellent interpersonal and oral/written communication Comfortable user of Microsoft Excel Detail oriented, with the ability to multi-task Demonstrated ability to work calmly in a fast-paced team environment Willing to be adaptable & flexible in our ever-changing work environment Ability to work hybrid: part-time remote and part-time in office What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Enclosure Solutions (OES), a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability

Service Specialists are primarily responsible for various service and support functions around the clock across multiple client accounts. This role typically involves implementation, maintenance, and enhancement of control systems. A secondary responsibility is to support project teams designing and implementing customer building automation projects. Responsibilities: Service and Support Perform regular inspections, maintenance, and software updates of control systems Identify and address system malfunctions or inefficiencies promptly Implement system upgrades and enhancements to improve efficiency and performance Continuously monitor service and support channels, including phone lines, email, chat, and ticketing systems Track service metrics, performance indicators, and key performance indicators (KPIs) to identify issues and trends Respond to incidents, outages, and service disruptions promptly Manage shift schedules and workload distribution to meet service demands and effectively ensure 24/7 coverage Act as a point of contact for escalated issues and complex customer inquiries Collaborate with technical teams to resolve critical incidents quickly and efficiently Develop incident response protocols and ensure they are followed Instrumentation & Electrical Design Create instrument lists by examining P&ID drawings Compile submittal and procurement documentation for controls and instrument hardware Provide technical support for panel fabrication technicians Inspect completed control enclosures System Design and Configuration Participate in customer design review meetings Assemble development system using project hardware and computers Configure user interface and HMI screens Configure DDC, PLC and/or DCS control algorithms-Draft system documentation from templates Assist is customer demonstrations and acceptance testing Configure networks to interface with equipment. Onsite System Startup Works in a supervised role and/or with a team at a customer site Install project software and configuration onto site systems Participate in point-to-point loop checks Perform instrumentation and software calibration and tuning Participate in functional tests of all systems Troubleshoot installation discrepancies Program field modifications as required Assist with developing commissioning test plans and documentation updates/redlines Assist with developing training documentation/presentation on operations and maintenance of system Working Conditions The role requires travel to different facilities for installation, maintenance, or troubleshooting. May include working in shifts, including nights, weekends, and holidays to ensure 24/7 coverage. Qualifications: Proven track record as a Service Specialist and experience in service and support operations Associate's degree in approved mechanical or electrical program, or proper background as determined by interview Technical Experience (One or more of the following technologies) Controls Experience: Tridium: Niagara N4 Distech: Experience with BACnet and LON Distech controllers, Eclypse Controllers Johnson Controls: Facility Explorer or Metasys controllers Siemens: Experienced with Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC or Insight Rockwell: FactoryTalk Suite, RS Logix/Studio 5000, familiarity with PlantPAx DCS Other useful technologies include: Scripting languages (VBA, Python, etc.) Knowledge of Kepware OPC server, ThinManager, VMware is preferred. HVAC Experience Preferred: Basic understanding of HVAC systems in large building automation systems. Understanding of sequence of operations and P&IDs for HVAC and plant utilities. Experience with functional testing, including the ability to create, maintain, and execute test plans. Experience with specifying instrumentation and control valves for HVAC systems

Pay from $25 to $28 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. Hours: Various on-site shifts available. Position Responsibilities Process customer orders and inquiries in a collaborative call center using world-class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers! Bilingual (English / Spanish) - fluent in both verbal and written forms. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center. Beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations. Uline is a drug-free workplace. EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-GA001 (#IN-GACS) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore **************************************************** to learn more!

Exciting Associate Account Services Coordinator opportunity with an established firm! must be be able to work onsite as needed in the Alpharetta, GA office Job Title: Associate Account Services Coordinator Job Description: • This position is responsible for providing clerical support to Sales Team as well as our external customers including brokers, consultants, union trusts, health partnerships and clients. • Reviews and responds to member inquiries to determine coverage • Answers basic questions from members or determines route of assistance • Routes proposals to Account Executives; enters data into various databases and logs including ONYX Develops presentations proposals, benefit highlights, contact sheet creation, report generation • Answer questions from brokers, groups, employees. • Light Telephone support. • Open enrollment determination reviews Skills/Experience: • High school diploma or GED Secretarial experience Insurance/dental experience preferred • Detail oriented with problem-solving abilities • Excellent phone skills and customer service skills knowledge and Application of English grammar including composition, editing and proofreading • Ability to type 50 wpm Strong organization, time management and multi-tasking Required Skills: • Has worked in a role that requires high attention to detail • Will determine if a member has coverage or not - a very cut and dry project • Great proofreading skills • Ability to interpret and respond to customer emails • Great organization and communication skills • Strong Microsoft Word, Excel, and PowerPoint skills • Salesforce experience preferred • Medical or Dental Benefits experience preferred.

We are actively hiring for a Retail Customer Service Representative position and looking for candidates who can join our team soon! As a Retail Customer Service Representative, you will be the first point of contact between our clients and their target market. In this role, you'll help strengthen customer relationships through outstanding service and face-to-face customer service and sales interactions. Responsibilities: Represent our established clients and their brands with professionalism and top-tier customer service. Engage with existing and potential customers to understand their needs and recommend the best products/services. Maintain in-depth knowledge of company products, promotions, and competitors to assist customers in making informed decisions. Verify customer eligibility for ongoing promotions and services offered by our retail partners. Ensure accuracy in customer information and order processing. Thrive in a fast-paced environment while maintaining a positive and proactive attitude. Requirements: Must be at least 18 years old with a high school diploma or GED (College degree preferred). Current college students pursuing a degree are also welcome to apply if able to work full-time hours. Must be available to work on-site in Atlanta. Basic technical proficiency. Excellent written and verbal communication skills. Highly motivated team player with a strong work ethic. Submit your application today and take the next step in your career with us!

About Us Caldwell Tree Care specializes in comprehensive tree care services, including pruning, removal, fertilization, and pest management. We are committed to providing exceptional service to our clients while promoting healthy and beautiful landscapes. Our team of certified arborists and experienced technicians are dedicated to safety, quality, and customer satisfaction. Job Summary The Customer Service and Marketing Specialist plays a key role in enhancing customer satisfaction while supporting marketing initiatives. This individual will manage customer inquiries, resolve issues, and ensure a positive customer experience. Additionally, they will assist in executing marketing campaigns, managing social media, tracking data, and analyzing trends to strengthen brand awareness and drive sales. The role also involves maintaining and optimizing the CRM system to improve customer relationship management and marketing effectiveness. Key Responsibilities Customer Service Provide exceptional customer support via phone, email, chat, and social media. Handle and resolve customer inquiries, complaints, and service requests promptly and professionally. Maintain detailed records of customer interactions and transactions. Collaborate with internal teams to resolve complex customer issues and improve service quality. Assist customers with product selection, order processing, and troubleshooting. Monitor customer satisfaction and provide suggestions for improving the customer experience. Serve as the primary contact for client inquiries, ensuring a professional and friendly approach. Marketing & CRM Management Maintain and optimize the CRM system to ensure accurate and up-to-date customer data. Track customer interactions and marketing campaign performance within the CRM system. Analyze CRM data to identify customer trends, preferences, and opportunities for targeted marketing. Assist in executing digital, social media, and email marketing campaigns. Monitor market trends, customer needs, and competitor activity to refine marketing strategies. Support the planning and execution of events, promotions, and product launches. Generate reports on customer behavior, campaign effectiveness, and key performance metrics. Scheduling & Coordination Schedule and coordinate tree care services to ensure timely and efficient job completion. Communicate with field teams to relay job details and special instructions. Monitor the progress of scheduled services and provide updates to clients. Administrative Support Assist in preparing quotes, invoices, and other client-related documents. Maintain accurate and organized records of customer interactions and transactions. Provide general administrative support to the office team as needed. Problem Resolution Address customer concerns and complaints promptly, escalating issues when necessary. Work closely with the management team to improve customer satisfaction and resolve service-related challenges. Qualifications High school diploma or equivalent (additional education or certifications in customer service or administration is a plus). 2+ years of experience in customer service, administrative support, or a similar role, preferably in the service industry. Strong verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software. Excellent organizational skills and attention to detail. Ability to multitask and thrive in a fast-paced environment. Problem-solving abilities with a customer-first mindset. Experience with CRM software (preferred). Knowledge of or interest in arboriculture or landscaping is a plus but not required.

*Date Posted*: 03/13/2025 *Hiring Organization:* Rose International * 479625 *Job Title: *Customer Service Representative - Bilingual Spanish *Work Model: *Hybrid *Shift:* Training Hours: 8:00 AM-4:30 PM MT Nesting Hours: 10:00 AM-6:30 PM EST The Member Service Contact Center (MSCC) operates Monday-Friday 7:00AM-9:00 PM and Saturday and Sunday 8:00AM-7:00PM. *Employment Type: *Temporary *Estimated Duration (In months): *7 *Min Hourly Rate($): *18.00 *Max Hourly Rate($)*: 18.00 *Must Have Skills/Attributes: *Billing, Call Center, Customer Service, Health Insurance, Spanish - Bilingual *Job Description* *Required Education:* • High School Diploma or General Education Development (GED) *Required Qualifications:* • Must be local to the Duluth, GA area • Must be able to pick up equipment from Duluth, GA on 04/30 • Must be Bilingual (Spanish speaking) • Candidate must have call center specific experience, not retail • Minimum two (2) years of customer service experience or member-interacting experience required • Must pass knowledge checks while in training • Strong knowledge of systems used within the MSCC *Preferred Experience:* • Health insurance and Call center experience preferred with Strong Bilingual (Spanish) experience *Schedule Requirements:* • Must be flexible to work weekends and late shift • Must be flexible to work within the hours of operations which are: Monday - Friday 7:00AM - 9:00 PM EST • No time off during first 90 days (training) • Time off after and during holidays is discouraged. *Assessments Required:* • Must pass CSR 1 Assessment *Soft Skills Required:* • Excellent written and verbal communication skills • Demonstrated analytical and problem-solving skills • Ability to read and respond briefly, clearly and effectively • Ability to think critically and problem solve • Manage own work with minimal direction *Major Responsibilities/Essential Functions:* • Available to handle member inquiries regarding: Member Core: Facility Inquiry, Web Support, Promote Client, Order ID Card, Complaint, ID Card Inquiry, Service Review. • Member Advance: Eligibility Inquiry, Benefit Inquiry, General, Complaint, Correspondence Inquiry, Add/Remove Dependent, Service Review, New Member Exp, Internal Regional Request, IVR Defaults. • Medicare (For up to two (2) regions). • Premium Billing Enterprise: Billing Inquiry, Make Payment, Complaint, EFT Inquiry, General, Reinstatement Request, Service Review. • Billing, 1095 Tax Form, SLP\* (escalations to Tier 3). • Represents Health Plan by answering and documenting all incoming contacts to determine their nature and to respond to complex calls related to specialized product lines or queues. • Responds professionally to inquiries from internal/external customers. • Promotes, ensures and provides customer service to internal/external customers by demonstrating skills which are consistent with the organization''s philosophy of providing extraordinary customer relations and quality service. • Initiates contact with the appropriate Health Plan, medical group and facility personnel to obtain information relevant to the concern or inquiry as needed. Evaluates data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery. • Develop a full awareness of the way performance and actions affect members and Member Service. Contact Centers''s (MSCC) performance guarantees (call handling, first call resolution, complaint resolution compliance, member retention, and return contact as warranted). • Consistently supports compliance and the Principles of Responsibility (Client Code of Conduct) by maintains the privacy and confidentiality of information and protects the assets of the organization. • Performs other relevant duties as required. Documents conversations with members according to procedure. • Follows established procedures to meet customer/member needs. • Required to effectively interact with diverse work units and relevant organizational departments. • Has substantial understanding of the assigned skills and applies knowledge and skills to complete a wide range of tasks. • Ability to understand relevant policies, processes and customers. • Assist the department in meeting customer needs and reaching department expectations. • Completes required training and understand how to use tools available to recall necessary information. Additional Schedule Details: • Training: 8:00 AM - 4:30 PM EST • Nesting: 11:30 AM - 8:00 PM EST \* The Member Service Contact Center (MSCC) operates Monday - Friday 7:00AM - 9:00 PM and Saturday and Sunday 8:00AM to 7:00PM. \*\* Candidates must be available to work until 9:30PM and weekends. *\*\*Only those lawfully authorized to work in the designated country associated with the position will be considered.\*\** *\*\*Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.\*\** *Benefits:* *For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.* *California Pay Equity:* *For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.* *Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.* *If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.* *Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).* #UNI Job Types: Full-time, Temporary Pay: $18.00 per hour Benefits: * 401(k) matching * Dental insurance * Health insurance * Vision insurance Shift: * Day shift Application Question(s): * Do you have Call center/Customer service background? * Do you have Healthcare background? * Are you living within 30 miles of Duluth GA? * Are you authorized to work on Rose International's W2 without sponsorship? Education: * High school or equivalent (Required) Experience: * call center: 2 years (Required) * customer service: 2 years (Required) Language: * Spanish (Required) * Bilingual (Required) Ability to Commute: * Duluth, GA 30096 (Required) Work Location: In person

The Customer Service Representative is a key role for Guardian Access Solutions as they are the first point of contact all customers. This role is responsible for delivering exceptional customer support by handling inbound calls, assisting with service ticket entry, and providing support for Accounts Payable and Accounts Receivable tasks. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. ESSENTIAL JOB FUNCTIONS: Answer and manage inbound phone calls from customers in a prompt, courteous and professional manners; making all phone calls the primary priority Document required service needs information in a clear and concise manner on the service ticket Engage in active listening with every customer, asking relevant questions to accurately identify their needs, concerns, or issues. Diagnose and resolve basic service inquiries while assisting with work order modifications as needed. Maintain complete and accurate information from the customer and document into the service ticket for the Service Department Manager Address customer complaints with professionalism, assess the need for de-escalation, and resolve issues effectively to ensure customer satisfaction Responsible for assisting with Accounts Payable; processing invoices, verifying accuracy, purchase orders, ensuring timely payments to vendors, and maintaining proper documentation and compliance Responsible for assisting with Accounts Receivable; generating and issuing invoices, tracking outstanding balances, following up on payments, and managing collections efficiently Consistently provide professional, empathetic, and positive customer interactions to ensure exceptional service. Foster effective teamwork and collaboration, while serving as a liaison between internal technicians and customers Adherence to safety guidelines and policies Exhibits regular and punctual attendance at work and provides appropriate flexibility Other job-related duties as assigned QUALIFICATIONS: 2 - 3 years customer service experience, including inbound and outbound call experience, is required Prior experience in accounting, with a focus on Accounts Receivable and/or Accounts Payable, is required Experience working with general office equipment and a multi-line phone system is required Experience with Microsoft Office Suite and Sage is preferred Previous experience working as a service advisor or in a call center with high call volume is preferred As a condition of employment, employer will conduct a background check and drug screen prior to hire Valid Driver's License with a clean driving record Ability to understand, speak and write English EDUCATION AND CERTIFICATIONS: High School diploma, GED or equivalent BENEFITS: Full Time employees eligible to participate in benefit programs including medical, dental, vision, and voluntary life insurance options. Basic Life/AD&D, Short Term Disability, and Long Term Disability available at no cost to Full Time employees after the benefit waiting period. ADDITIONAL INFORMATION: Compensation Range: hourly, based on experience Position is fully onsite in our Marietta office, with fulltime hours from 7:30am-4:30pm PTO and Holiday pay provided + weekly payroll every Friday PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and interpret directions. The employee frequently is required to use hands or fingers with appropriate dexterity. The employee is required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. WORK ENVIRONMENT: Work is performed in a fast-paced office, attached to a warehouse setting with frequent interruptions. Occasional need to travel to other locations as necessary. OTHER: This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. GUARDIAN ACCESS SOLUTIONS WILL NOT SPONSOR APPLICANTS FOR WORK VISAS FOR THIS ROLE. This job description is not intended to be a comprehensive list of duties or standards of the position. Additional tasks may be assigned and the scope of the job may change as necessitated by business demands. Applicants are advised that false statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Guardian Access Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

General information Reference 007024 Publication start date 08/01/2025 Job description GAP one Post description Customer Hire & Sales Co-ordinator Division Head Office - GAP One Title Customer Hire and Sales Co Ordinator - Eastleigh Contract type Permanent Full Time Location United Kingdom, Scotland, GAP ONE Location SO50 4LY Number of positions to be provided 1 Employment Details Contract hours 40.00 About the role The Role Our team is the best in the industry - is it time for you to join us? The Role: Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out in an efficient and effective manner. This is a fast-paced role where you will be responsible for managing customer queries, liaising with GAP Group depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required. About You Successful applicants should demonstrate the following: • Significant experience working within a customer service role, preferably within the Construction/Hire industry. • Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders. • Excellent administration skills with experience using MS Office packages and strong attention to detail. • Driving licence is preferred but not essential. About Us GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: • Competitive salary and bonus scheme • Up to 25 days annual leave plus bank holidays • The option to buy up to 5 days additional leave • Contributory Pension Scheme • Life Assurance • Employee Welfare Fund (Company-funded social events) • Cycle to Work Scheme • Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests) So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

Customer Support Assistant – Join Our Team! Schedule: Monday to Friday, 8-hour shifts Salary: $30 - $33 per hour About the Role: Style Netbox is seeking a Customer Support Assistant to provide top-tier service to our clients. This role is ideal for someone who enjoys problem-solving, has strong communication skills, and thrives in a fast-paced environment. As the first point of contact, you will assist customers with inquiries, provide product information, and ensure a seamless customer experience. Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Provide accurate information about our services and assist with troubleshooting. Maintain detailed records of customer interactions and follow up on unresolved issues. Work closely with internal teams to ensure customer satisfaction. Identify areas for improvement in customer service processes. Qualifications: Previous experience in customer service or support is preferred. Strong communication and problem-solving skills. Ability to multitask and manage time effectively. Proficiency in Microsoft Office and CRM software is a plus. A positive attitude and a passion for helping customers. Benefits: Competitive hourly pay. Flexible and supportive work environment. Growth and career development opportunities. Health and wellness programs. If you're a dedicated professional looking to make an impact in a dynamic team, we’d love to hear from you! Apply today and be part of Style Netbox’s success.

The Specialist II, Application Managed Services is responsible for assisting clients in meeting their organizational goals and objectives at an application level. This role serves as a strategic advisor, consulting clients on best practices for NextGen software applications solutions and workflows. Implementing new software and upgrading the application suite as well as system configuration, client training, and issue troubleshooting and resolution. Collaborate with teams to develop strategy for client specific roadmap, product optimizations, new product implementation, and software upgrades, and change management. Assess current system workflows and configurations; identify opportunities for alignment with NextGen best practices and model build system. Develop departmental implementation tools and artifacts; scope and perform custom template and software programming utilizing software development best practices. Implement new software and upgrade the NextGen application suite. Deliver application-level support and expertise to clients during active implementation by conducting system configurations, testing, training, go live support, and post implementation issue resolution. Prepare, lead and execute presentations, training, and work sessions with a strong command of the audience both internally and externally. Perform other duties that support the overall objective of the position. Education Required: Bachelor's Degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 3-5 years' experience in relevant discipline such as: implementation and training, consulting, health care/private practice, or healthcare IT providing similar services/products. License/Certification Required: NextGen Certified Professional within 90 days of onboarding. Established NextGen Certified Professional is a plus. Knowledge, Skills & Abilities: Knowledge of: Healthcare IT software implementation and training. Software applications, workflows, system configuration, client training, and troubleshooting resolution best practices. Skill in: Building relationships; interpersonal, written, and visual communication; analytical, problem solving, detail oriented, troubleshooting, project & time management, and presentation skills. Ability to: Drive projects to a successful outcome both in a team environment and independently. Communicate, influence, establish trust, and demonstrate results with multiple stakeholder groups. Recognize and diffuse stressful situations. Quickly assess client sensitivities, communication style, and organizational culture and adapt project to ensure success. Be passionate about contributing to an organization focused on continuously improving client experiences. Ability to balance competing priorities and multiple projects in a fast-paced environment. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As a Customer Experience Teller, you will support staff with cash and sales. We are looking for a driven associate with a strong attention to detail and that enjoys numbers! You will issue change funds, prepare deposits, and other accounting and administrative duties. In addition, you may issue fishing/hunting licenses, manage layaways, or refunds. Strict controls need to be followed, so the ideal candidate will be meticulous and able to focus on a single task at a time. We will count on you to provide expert customer service to both our internal and external customers. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Customer Experience Teller at the Exchange? * Greet every customer with eye contact and smile in your authentic way * Acknowledge every waiting customer as soon as they arrive to the counter to let them know you'll be right with them * Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer * Ensure customers have an extraordinary experience while shopping * Complete transactions accurately and efficiently while engaging customers in appropriate conversation We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Job Qualifications * Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer customer questions * Able to take initiative * Able to share brand knowledge Additional Qualifications/Requirements: * Excellent attention to detail * Willing to cross-train and work in other areas of the store, as needed * Must possess a welcoming and helpful attitude toward customers and other team members * Excellent communication skills * Basic computer skills * Ability to operate accounting machines * Cash handling, accounting and/or bookkeeping experience required. Job Qualifications Cash handling, accounting, and/or bookkeeping experience is required. Must possess knowledge of and ability to operate standard accounting machines If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Major Duties Provides high level of customer service and guidance to associates. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship in order to deliver a personalized customer experience. Operates a cash register or other sales related equipment to perform daily tasks. Verifies and accepts multiple tenders for payments and makes change with accuracy and zero variance tolerance. Maintains accountability for all money assigned, such as issuing change funds, prepares bank deposits, receives/verifies daily cash receipts, processing western union transactions, and petty cash funds. May maintain control of internal keys and handheld scanners. Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty. Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse. May perform a variety of routine administrative clerical duties such as processing layaways, controlling layaway merchandise, refunds/adjustments, issuing hunting/fishing licenses, and school meals at OCONUS locations. Performs other duties as assigned. Our Focus We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families. Who We Are The Army & Air Force Exchange Service, also known as "the Exchange," is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

About Us: Beloform is a leading provider of innovative customer service solutions, dedicated to delivering high-quality support to our clients. We take pride in offering personalized and efficient solutions that meet our clients' needs while maintaining exceptional service standards. Our team is driven by a commitment to excellence, and we continually strive to enhance our business practices through forward-thinking solutions and a strong focus on customer satisfaction. Job Description: We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Support Assistant. In this role, you will play a key part in ensuring that our clients receive timely and effective support. You will manage customer inquiries, resolve issues, and provide essential administrative assistance to ensure smooth operations within the customer support department. Responsibilities: Provide exceptional customer service via phone, email, and live chat Assist customers with product inquiries, troubleshooting, and resolving technical issues Process orders, returns, and exchanges in a timely and accurate manner Maintain detailed records of customer interactions and transactions Collaborate with other departments to address and resolve customer concerns Identify and escalate priority issues to the appropriate team members Ensure customer satisfaction through proactive and efficient problem-solving Assist with maintaining customer support documentation and knowledge base Qualifications Skills & Qualifications: Proven experience in customer support or a similar role Strong problem-solving and troubleshooting abilities Excellent communication skills, both written and verbal Ability to manage multiple tasks and prioritize effectively Proficiency in Microsoft Office Suite and customer support software Strong attention to detail and organizational skills A customer-first mindset with a focus on delivering exceptional service High school diploma or equivalent required; a degree in a related field is a plus Additional Information Benefits: Competitive salary Opportunities for career growth and advancement Health and wellness benefits Paid time off and holidays A supportive and collaborative work environment

Gwinnett Place Ford Collision is a leading automotive collision repair facility known for its paint and body repair expertise. We are currently seeking a qualified Body Shop Associate-CSR to join our dynamic and high-achieving team at our prominent location in Duluth, Georgia. Responsibilities: Interact with customers to determine their repair needs and provide exceptional service Check in Vehicles and take pictures of and document damage Manage repair orders and accurately document all customer interactions Keep customers updated on the status of their vehicles throughout the repair process. Maintain and execute a timely schedule before, during, and after the completion of repairs. Consult with management regarding new procedures and equipment in the industry. Participate in daily/weekly production meetings with body shop management Requirements: Prior experience in customer service/estimating within the collision industry Excellent communication and interpersonal skills Ability to multitask and work in a fast-paced environment High school diploma or equivalent Minimum 1 year of experience required CCC One experience required CDK experience preferred but not required Ability to perform various administrative tasks related to claims handling Teammate with collaborative mindset Ability to learn new technology, repair, and service procedures, and specification. Ability to pass a pre-employment drug screening and background check Valid driver’s license and clean driving record Benefits: Competitive salary range of $55,000 - $65,000 per year Health & Dental Plan 401(k) with industry-leading match Paid Vacations Clear Promotion Tracks & Flexibility to Growth Long Term Job Security Friendly Working Environment Gwinnett Place Ford is a leading automotive dealership located in Duluth, Georgia. As an established and reputable company in the automotive industry, we are committed to providing exceptional customer service and quality vehicles to our customers. We value teamwork, professionalism, and a positive work environment. Join our team and be part of a successful and growing organization. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.