Customer Assistant Jobs in Cary, NC

A Japanese manufacturer is seeking a Customer Service/Sales Assistant to join its U.S. team. This position involves interacting with customers to answer inquiries, address complaints, and provide information on products, logistics, and services as needed. The ideal candidate will have at least three years of experience in customer service, logistics coordination, or sales support with manufacturing or sourcing companies, along with strong problem-solving skills. Familiarity with Japanese business culture is an advantage. Interacting with customers over the phone, by email to identify customer needs and/or problems and conducting any necessary investigation or research to provide information, answer questions, and troubleshoot in a timely manner. Resolving complaints and complex service delivery issues in a timely manner. Monitoring and responding to daily email or inquiries from customers and referring sensitive problems to the appropriate individuals. Adjusting billing errors as needed Corresponding with current and potential customer to provide information about the Company's products and services. Receiving and processing customer orders and soliciting sales of new products or services when appropriate. Following up on all customer calls and inquiries. Gaining and maintaining up-to-date knowledge of relevant company products to more efficiently assist customers as needed. Assisting Sales Managers for arranging orders/ shipments for customers; preparing orders, providing shipping documents, following up on deliveries with Logistics or Warehouse, monitoring open orders. Monitoring inventory of stock chemical items, and place orders to vendors as needed. Placing orders to vendors upon customer's demand. Adding new parts to the system. Adjusting inventory in the system as needed. At any time performing additional duties outside the scope of the job description as needed or requested. Assisting accounting related tasks Shipping orders in the system Processing of return product in the system Requirements: High School Diploma or GED; and more than three years related experience; or equivalent combination of education and experience. Strong customer service skills, experience working with and cultivating customer relationships Effective time management skills and attention to detail Self-sufficient with strong problem-solving skills Proficiency in MS Office; Word, Excel, Outlook Knowledge of Epicor Systems a plus. Team-oriented, focus first on team-work and team building Japanese language skills and familiarity with Japanese business culture are a plus.

Entry Level Customer Support/Sales Specialist: Job Description BraceLab is an industry-leading destination for premium quality orthoses & practical clinical information. Supporting both independent consumers and the medical community, our mission is simple: To help people get back to doing what they love and live their life to the fullest! Although a small company, we are evolving every day and on the precipice of major growth. If you thrive in a fast-paced, team-oriented environment and get excited by new challenges, then we are the company for you! We are looking for someone smart, ethical, and passionate about helping individuals get back to doing what they love and live life to their fullest. Like BraceLab, this individual is customer obsessed and strives to make a difference in our customers' lives. This is an entry level position, with the potential to grow into other roles within the company for someone with the right skill set. ABOUT THE ROLE: Job Responsibilities: Resolving customer queries and concerns, recommending solutions, and guiding users through product features and functionalities. To be successful in this role, you need to be an excellent communicator and can genuinely earn our customers' trust. If an individual is successful in their support specialist responsibilities, they will progress into a sales role with commission opportunities. · Handling customers with patience and excellent etiquette: o Addressing customer questions and concerns about products and/or services promptly via email, phone, chat, and social media o Investigating and resolving complaints or issues efficiently while ensuring customer satisfaction o Assisting customers with placing orders, tracking shipments, and processing returns or refunds o Responding to customer reviews/questions · Clearly conveying detailed, accurate information about BraceLab's products, services, policies, and procedures · Processing orders and transactions · Resolving issues and troubleshooting technical problems · Collecting and analyzing customer feedback: o Maintaining accurate records of customer interactions, inquiries, complaints, and solutions in the CRM system o Identifying trends and areas for improvement in products or services · Developing and documenting knowledge into helpful content · Providing information to and training, virtually and in-person, prospective and existing customers · Working closely with cross-functional teams (e.g., sales, marketing) to communicate customer insights and drive improvements JOB REQUIREMENTS · Excellent communication, organization and writing skills · Ability to learn a wide array of procedures and software · Ability to multi-task while maintaining attention to detail and deadlines · Keen attention to detail · Working knowledge of MS Office applications, including Outlook, Word, PowerPoint, Excel, & Teams) · Team player with a friendly, mature, and outgoing attitude · Energetic, friendly, outgoing, proactive personality · Desire to learn, grow, and have fun in a rewarding environment · Ability to edit content for accuracy and brand consistency ABOUT YOU: You possess excellent communication, organization and writing skills; you can edit written content for accuracy, organization, clarity, and fit with our brand You have well-developed information technology skills with ability to learn and retain a wide array of procedures and software You are great at multi-tasking while maintaining detail accuracy You are capable of meeting deadlines You are proficient in MS Office applications, including Outlook, Word, PowerPoint, Excel, & Teams You are a team player with a friendly, mature, and outgoing attitude You are willing to get the job done with an energetic, friendly, and proactive attitude You desire to learn, grow, and have fun in a rewarding environment Bonus: You have an interest in sports/fitness/rehabilitation WHY BRACELAB: Our mission of helping people get back to doing what they love is embodied in our culture and how we treat our employees. We value integrity, honesty, growth, happiness & belonging, work-life balance, teamwork and collaboration, passion, and enthusiasm, and much more. Benefits/Perks: Competitive pay ($40,000) Emphasis on work-life balance 3 weeks PTO per year Opportunities for growth Choice of health insurance plan (company pays up to 100%) Dental & Vision insurance plans (optional; employee pays) Generous 401K plan Newly renovated, environmentally conscious office space with ample free parking in desirable North Hills neighborhood Large, well-equipped breakroom with coffee and tea available

The Customer Service Representative is the main point of contact for the flow of order information from customers and feedback of supply information to customers throughout the “lifetime” of those orders from receipt to delivery. The CSR ensures customer satisfaction by implementing corrective actions to mitigate these risks and effectively communicating with the customer through to resolution. Purpose: Act as a liaison between Rostis' departments and customers in a professional manner. Position requires accurate and timely entry of customer orders and is responsible for resolution of problems that might occur in filing orders. Communicate and follow up with the Accounting department on customer status. Duties & Responsibilities: Communicate pricing, terms and EC information to customers Research and confirm results to customer inquiries that may include: expediting, billing problems, change order requests, quality and engineering issues Perform full contract review on customer orders. Verify and enter orders timely and accurately. Attend all staff and customer meetings as required. Monitor Plant OTIF performance. Communicate daily/weekly as needed, with customers on order status. Other duties as assigned by management Work Experience: Prefer five (5) years related experience in a manufacturing environment. Skills Required: Basic computer skills, word, excel, etc. Attention to detail. Communication Skills Educational Requirements: A.A.S. degree, prefer B.S with emphasis in sales and marketing.

Customer Service Representative - Contract - Cary, NC - $20/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Customer Service Representative in Cary, NC. Responsibilities Communicate with customers via telephone using strong communication skills. Active listening, and empathy. Drive solutions that best meet the customer's needs. Analyze and resolve complex customer issues such as requests regarding various product aspects, policy provisions, claim status, basic procedures, etc. Ensure each customer experience is exceptional by leveraging effective listening skills, attention to detail, strong intellectual curiosity, and an honest desire to make a difference. Efficiently process transactions and refer requests for other policy modifications to appropriate areas. Track responses to ensure completion. Support special product and/or service campaigns as needed, or as requested by the customer. Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer's inquiry. Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills. Skills & Requirements Willing to go onsite for training Able to commute to the Cary, NC office after training for monthly events, meetings, and trainings 2+ years of experience in Customer Service. Prior Call Center experience is highly preferred. High School diploma, GED, some college experience, trade, or professional certification. A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions. A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment. Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************. Drug testing may be required; please contact a recruiter for more information.

Tl;dr ReadTheory, a bootstrapped EdTech company with millions of active students, is looking for a customer support representative in a part-time position to help support our teachers via chat. Note: We only accept applicants CURRENTLY LIVING in the USA Why is this a great position? ReadTheory has a truly unique story. We grew from 0 to millions of active students, with absolutely no marketing - one teacher telling another, telling another! Our customer support team is integral to our mission, ensuring that our educators have the best possible experience with our platform. As part of a growing team, you would have the opportunity to shape the future of customer support at ReadTheory and make a meaningful impact on education and literacy. Whom are we looking for? The ideal candidate for this customer support role is someone with strong interpersonal skills and excellent verbal communication abilities. They should be personable, attentive, responsible, and able to follow through with tasks. We are looking for someone with perfect English and high technological proficiency (as we work in an online environment using common software). Previous experience as an educator is preferred. Responsibilities Listen to customers' concerns, issues, and questions. Resolve customers' concerns and answer their questions to the best of your ability. Maintain a positive attitude and respond calmly to customers' complaints. Promote the product and the company positively to attract customers and address any concerns or questions. Recommend possible features to meet the customers' needs. If necessary, refer issues and questions to managers. Based on interactions, suggest features and improvements. Qualifications 2+ years of experience in customer support or similar roles Flawless English High proficiency in technology Previous experience as an educator (advantage) Good to know 25 hours/week (US EDT Weekday Mornings) Located in North Carolina or Virginia

Genius Talent has partnered with a leading independent Insurance Agency seeking an experienced and licensed Customer Service Representative with a strong background in personal lines insurance. The ideal candidate will have a passion for delivering exceptional customer service, a deep understanding of insurance products, and the ability to build strong client relationships. Responsibilities: • Provide outstanding customer service to clients, addressing inquiries, resolving issues, and ensuring overall customer satisfaction. • Utilize in-depth knowledge of personal lines insurance products to assist clients in selecting appropriate coverage. • Process policy changes, renewals, and new business applications accurately and efficiently. • Collaborate with insurance carriers to obtain quotes, underwriting information, and policy details. • Assist clients in claims reporting and follow-up, providing support throughout the claims process. • Stay informed about industry trends, policy updates, and regulatory changes to provide accurate and up-to-date information to clients. • Maintain client records and documentation in accordance with agency procedures and industry standards. • Collaborate with other team members to ensure a seamless and efficient workflow within the agency. Qualifications: • Active Property and Casualty License • Minimum of 2 years of experience in the insurance industry, with a focus on personal lines. • Strong knowledge of various personal lines insurance products. • Excellent communication and interpersonal skills. • Detail-oriented with strong organizational and multitasking abilities. • Ability to work independently and as part of a team in a fast-paced environment. • Dedication to maintaining a high level of professionalism and ethical standards.

The Icon Protection Customer Care Representative is primarily responsible for providing superior customer service for all internal and external Icon Protection customers through excellent communication utilizing in-depth knowledge of company products, services, policies, and procedures. This position would provide coverage to Domestic and International customer base. CORE & ESSENTIAL FUNCTIONS: Contribute to the outstanding reputation of the company by always putting the customer first, treating fellow associates with respect, and conducting business with the highest integrity. Build, strengthen and maintain positive business relationships by establishing consultative rapport with customers. Act as point of contact for customer orders, quotes, sample requests, complaints, and compliments. Process customer sales orders, backorders and pick tickets timely and accurately. Make customer recommendations to optimize product mix and increase sales in orders, including suggestive selling and upselling of add on items. Make logistics and freight decisions based on cost and customer needs. Determine appropriate outside warehouse to process orders. Provide quick response to incoming customer order status and product knowledge requests. Partner with sales, marketing, purchasing, production, and shipping/receiving teams relating to customer orders, forecasts, and inventory accuracy. Perform outbound calls to customers to collect customer satisfaction information regarding promotional goods, services, or tradeshows. Process customer returns according to established department policies and procedures. Work closely with the credit department to resolve disputed credit items. Address customer issues and ensure effective and long-term problem resolution. Follow up to ensure that all requests and/or problems are resolved satisfactorily. Provide timely feedback to the company regarding service failures or customer concerns. Work closely with the Sourcing department to achieve appropriate and timely complaint resolution. Assist accounting department, as needed, in processing of customer invoices and credits. Maintain customer account information and communicate to other departments, as needed. All other duties as assigned. QUALIFICATIONS, KNOWLEDGE, AND SKILL REQUIREMENTS: Must possess customer service experience. Possession of at least a high school diploma is required and a post-secondary degree is preferred. Demonstrated aptitude for problem-solving; ability to determine solutions for customers. Must be results-orientated and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills. Must display a professional image in all settings. Proficiency in using Microsoft Office Suite applications required. Customer service experience in a manufacturing environment and with an independent sales team is preferred. Inside sales experience is valued. SAP, Great Plains, Infor, Salesforce or other CRM system experience preferred. EQUAL OPPORTUNITY EMPLOYER Icon Protection, Inc. as represented by Garland Surface Protection, Inc, Surface Shields, Inc, Ram Board, Inc., and Trimaco, Inc. are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated), protected veteran status, age, or any other protected characteristic under federal, state or local law.

🌍 Bilingual Global Support Representative (Spanish/English, Remote) - Join Our Mission! 🌍 Love helping people? Fluent in Spanish & English? Ready to make a global impact-all from the comfort of your home? This could be your dream job! 🚀 Our client is not just another health & wellness company-they are on a mission to improve 5 million lives with clean, organic, and natural products. And we need you to help support their growing global community! ✨ What You'll Do: 💬 Deliver top-notch customer support via phone, chat & email 🔍 Solve problems with a mix of research & critical thinking 🤝 Build strong customer relationships (and have fun doing it!) 🌎 Assist with company translations and collaborate with an awesome team 🛠 What You Bring to the Table: ✅ 3+ years of experience in a customer support/contact center role ✅ Professional fluency in Spanish & English (you'll use both daily!) ✅ Strong communication, problem-solving & tech skills ✅ Typing speed of 65+ WPM (show off those fast fingers!) ✅ Ability to thrive in a remote, fast-paced work environment 💡 What's in It for You? 💰 Competitive pay ($22+/HR) + full benefits (health, 401k, PTO, the works!) 🧘 ♀️ Wellness perks: 75% off products + a $100 monthly wellness allowance 📍 Remote-first role (NC-based candidates preferred) with all the tech you need 📚 Paid 2-4 week training in Raleigh to set you up for success If you're passionate about helping people, love a good challenge, and want to grow with an amazing company, let's talk! 🎉 📩 Apply today by sending your resume to info@Lemeryconnects.com. Know someone perfect for this role? Tag them below! ⬇️

Senior Registered Service Associates perform operational support and oversight on behalf of the Complex as well as general management support functions and special projects. The role is responsible for daily functions such as document maintenance, money movement, trade support and various approvals. The Senior Registered Service Associate must have the ability to resolve problems using all available resources and escalate matters as necessary. DUTIES and RESPONSIBILITIES: OPERATIONAL SUPPORT: • Manage documents, including quality reviews for accuracy and completeness, scanning and electronic filing • Oversee and distribute incoming and outgoing mail, including opening, sorting, time stamping and distributing regular and/or overnight mail at multiple points throughout the day • Perform basic money movement functions such as check deposits, issuing checks and cash and securities transaction approvals • Assist with processing of trade adjustments and responding to operational alerts • Execute actionable items upon review of delegated reports and requests to meet service level expectations in a timely manner • Support the Service and Risk Management team in audit preparedness through ongoing monitoring of accounts and processes, ensuring compliance with firm policies and regulatory requirements • Remedy and/or escalate service breaks to management team • If supervisory licenses are held - Possibility of supervisory responsibilities to be delegated OTHER: • Assist with special projects (e.g., recruit onboarding support) • Identify Firm services and solutions that support clients' needs including secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile including remote deposit capture features • Maintain focus on evolving policy and platform changes, participating in training opportunities and conference calls as needed • Perform various other administrative duties on behalf of the branch (e.g., telephone coverage, ordering supplies, facilities support) • Serve as a resource to sales, service, risk and Home Office partners on behalf of Service Managers • Organize and track progress against operational remediation projects EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience • High School Diploma/Equivalency • College degree preferred • Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required • At least 5 years of industry experience required • Demonstrated strong performance in current role for the prior 2 years, if applicable Knowledge/Skills • Strong computer skills and knowledge of Microsoft Office products • Exceptional written, interpersonal and client service skills • Detail oriented with superior organizational skills and ability to prioritize tasks • Team player with the ability to collaborate with others • Ability to work in a fast-paced, evolving environment • Willingness to obtain Series 9 and Series 10 (SU) for delegation of supervisory functions Reports to: • Service Manager Job ID: 3260431 WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

RLG Healthcare, a division of Resource Label Group, LLC, leads the way in providing innovative packaging solutions to the Healthcare market. RLG Healthcare provides a one-stop shop for all pharmaceutical packaging needs including labels, folding cartons and boxes, inserts, outserts, IFUs and DFUs, Med Guides, and physician support literature. Our industry-best lead times are made possible by our coast-to-coast manufacturing footprint and our dedicated team of packaging specialists with a passion for quality and service. We are seeking a Customer Service Specialist to join our team in Garner, NC! This role goes beyond traditional customer service - it is a key position responsible for overseeing the entire order process, ensuring accuracy, efficiency, and seamless coordination with production. This role requires direct communication with customers, sales representatives, and production teams to manage order details, resolve inquiries, and oversee fulfillment timelines. The ideal candidate will have experience in customer-facing order management within a manufacturing, printing or packaging environment and the ability to handle multiple priorities in a fast paced setting. This position is onsite at our Garner, NC, facility and will report to the Customer Service Manager. Responsibilities: Serve as the primary point of contact for customers regarding order status, specifications, and updates, ensuring seamless order processing from entry to fulfillment. Review, confirm, and process customer orders, ensuring alignment with production schedules, manufacturing capacity, and shipping requirements. Communicate with customers and sales teams to clarify specifications, requirements, delivery timelines, and special requests. Maintain clear and fluid communication across all levels of the organization and notify all pertinent plant personnel of any special orders or requests around purchasing, production, or rush orders. Work closely with production managers to align orders with manufacturing capacity and deadlines. Participate in daily production meetings to ensure orders are progressing according to customer expectations; provide clear and timely updates to customers and sales teams regarding order changes, delays, or issues. Route job jackets, artwork, and customer supplied materials to appropriate departments to ensure seamless production. Update job tickets and production reports with clear and accurate notes and communicate adjustments to production staff to ensure all teams have a thorough understanding of the customer's needs. Receive tickets for shipped or delivered products to begin billing process, verifying all shipping information matches customer requests. Promptly service or escalate customer inquiries and complaints, exhibiting excellent customer service and follow through. Maintain detailed and accurate records of customer interactions, order modifications, and follow-ups. Ensure all order documentation is complete, accurate, and accessible to relevant teams. Other duties as assigned. Qualifications: 3+ years of experience in customer service, order management, or a similar role in manufacturing, preferably in printing or packaging. Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously, ensuring timelines and expectations are met. Ability to interpret technical specifications, job tickets, and production schedules. Excellent communication skills, both verbal and written, for customer interactions and internal coordination. Strong attention to detail with a commitment to accuracy in order processing and documentation. Demonstrated ability to work independently, take initiative, and problem-solve to effectively manage the order process. Strong relationship management skills, with a focus on providing excellent service and building long-term customer partnerships. Proficiency in calculating figures such as discounts and percentages, along with the ability to read and interpret rulers, scales, and other measurement tools. Proficient with ERP or order management systems and Microsoft Office Ability to regularly sit, stand, walk, and lift up to 30 lbs Why work with us? Take a look at all we have to offer! Paid Time Off and Paid Holidays Comprehensive and Competitive Medical, Dental and Vision coverage Company Paid Short-Term Disability Insurance and Life Insurance Additional Benefits - Long-Term Disability, Supplemental Life, Accident and Critical Illness Coverage Plans Excellent 401(k) retirement plan with generous company contribution We pride ourselves in investing in our employees by offering onsite training and the ability to have unlimited growth potential within our organization We believe in rewarding our employees with performance-based salary increases Check out this video to learn more about us! **************************************

HomeFlame is your premium Outdoor Living Design Center, committed to providing an exceptional customer experience. We offer a wide range of products that fit any outdoor living area, as well as fireplace products for inside your home. Our categories include patio heating, fire pits, fireplaces, grills, smokers, pizza ovens, and outdoor kitchens. Role Description This is a full-time on-site role for a Customer Service Representative located in Durham, NC. The Customer Service Representative will be responsible for day-to-day tasks including assisting customers with inquiries, ensuring customer satisfaction, managing customer support, and enhancing customer experience. This role requires effective communication and problem-solving skills to provide excellent service and address customer needs. Qualifications Customer Service, Customer Support, and Customer Satisfaction skills Customer Experience and Customer Service Representatives skills Excellent verbal and written communication skills Strong problem-solving and interpersonal skills Ability to work effectively in a team-oriented environment Previous experience in retail or customer service is a plus High school diploma or equivalent required; additional education or certification is a plus

We are seeking a Client Service Representative to join our team in a full-time, in-office role. This position plays a vital role in supporting financial advisors by managing client paperwork, processing transactions, maintaining CRM data, and ensuring a seamless client experience. This role provides an excellent opportunity for a motivated candidate to grow within the financial services industry while supporting a high-performing team. Primary Duties: Provide operational and administrative support to financial advisors, ensuring smooth daily execution of client service activities. Draft, send, collect, and process new and existing client paperwork accurately and efficiently. Handle cashiering functions, including processing deposits, distributions, and transfers with attention to detail. Maintain CRM data (Salesforce or similar database), ensuring accurate client records and generating reports to support advisor activities. Assist with client onboarding, account maintenance, and transactional processing. Answer client inquiries and provide proactive communication to ensure an outstanding client service experience. Manage incoming calls, direct inquiries to the appropriate team members, and provide front-office support by greeting clients and guests. Coordinate with internal teams, such as compliance, investment operations, and client service, to facilitate smooth client transactions and adherence to regulatory standards. Stay informed on company policies, procedures, and industry best practices to ensure compliance and operational excellence. Requirements: Full-time, in-office role with a strong team-oriented mindset. Experience with Salesforce or similar CRM systems required. Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint). Strong organizational skills with the ability to multitask and manage time effectively. Excellent verbal and written communication skills to interact with clients professionally. Ability to learn and apply financial industry knowledge in a fast-paced environment. Previous experience in financial services, wealth management, banking, or client service is preferred but not required. Key Benefits Generous continuing education support 100% company paid employee only premiums for Health, Dental & Vision Coverage 4% Company 401k match, 100% vested At Modern Wealth Management, we are committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued, respected, and empowered. We believe that a variety of perspectives and backgrounds strengthens our team and enhances our ability to serve our clients. We welcome and encourage applicants of all backgrounds, experiences, and identities to apply.

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Horticulture and Plant knowledge a plus Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

We are currently seeking Complex Care Consultant OT to serve members in the Morrisville area. The hire may be asked to complete reviews for all catchment areas. This position will allow the successful candidate to work a hybrid schedule which will include onsite 1 day a week as approved by their supervisor. This position will require travel within the communities Alliance serves as needed and will access primarily members in ACH and other settings as capacity allows. Complex Care Consultants address the co-occurring complex medical and functional needs for members transitioning out of Adult Care Homes (ACH) and into the community and facilitate the provision of essential services needed to allow Transition to Community Living (TCL) individuals to make and sustain an effective transition from ACHs to community-based supported housing. This position will require regular visits with members in Adult Care Homes and with members living in the community, resulting in significant travel. Responsibilities & Duties Provide Care Team Support Support members transitioning from institutional care settings to community-based care. Provide subject matter expertise, within scope of license, regarding member's physical health to support the development and delivery of a whole person approach to Care Management Work collaboratively with other Alliance staff, behavioral health providers, primary care physicians, specialty care providers and other community partners and stakeholders to support members in their home communities Complete Assessments and Planning Utilize person-centered planning, motivational interviewing, and assessments to gather information Perform individual assessments/screenings for members that are medically fragile or have significant health conditions, have a mental health condition, substance use condition, or co-occurring intellectual or developmental disability. In the Transition and Housing setting, staff will also assess and record member's activities and progress. Provide education and supports to members and/or legal guardians regarding self-care strategies, their rights and responsibilities, available treatment options, provider network availability and payor requirements that may impact service access or maintenance Educate team members about impact of member's health conditions on service engagement, clinical outcomes, and prognosis for change Actively collaborate with member and care team members to ensure care plan accurately reflects the individual's clinical needs and desired life goals Update Assessments and plans of care as needed Provide education about advanced directives, preferred natural support and physical health contacts whom the member identifies, and preferred crisis facilities Provide medication reconciliation and education Develop and update plans of care based off the needs identified in the assessments and complete the interventions identified as needed Review member's medical history and identify specific goals and types of activities that will be used to help member work to help work towards those specific goals Proactively works with the member's multidisciplinary care team to identify gaps in services and intervenes to ensure that the member is receiving the appropriate level of care Complex Care Management OT staff may evaluate a member's home and based on member's needs, may identify needed improvements and/or special durable medical equipment and instruct member's on how to use this equipment Monitoring/Coordination The CCM team will continue to be involved with the member for 90 days after the move to provide additional support and recommendations that may be needed to reduce crisis service/inpatient utilization and retain housing Appropriately escalate high risk/high visibility and/or complex barriers/needs members who may have difficulty transitioning out of the facility in a timely manner to supervisors. High risk can involve Health and Safety of a member, staff, or organizational risk Review cases with clinical complexity with direct supervisor, peer clinical review cohort, and utilization management care managers and medical management leadership as needed Obtain information releases that will improve care management activities on behalf of the member Reports care quality concerns to Quality Management as needed Documentation Ensure all clinical documentation (e.g. goals, plans, progress notes, etc.) meet state, agency, and Medicaid requirements Follow administrative procedures and effectively manages caseload Data Review, validate and interpret risk stratification data and population health groups and recommend changes or adjustments to care management approach as needed Utilize data to analyze needs of the members we serve, guide staff training development, identify resource needs and consistency of workflow implementation across disciplines Travel Travel to meet with members, providers, stakeholders, attend court hearings etc. is required Minimum Requirements Education & Experience Master's degree in Occupational Therapy and at least two years of full-time, post graduate degree, experience and active, valid NC Occupational Therapy license Preferred Experience Home & Community based service Required License Active, valid NC Occupational Therapy license Knowledge, Skills, & Abilities Demonstrated knowledge of the assessment and treatment of mental health, substance abuse, intellectual and developmental disabilities, Knowledge of legal, waiver, accreditation standards and program practices/requirements. Knowledge of the Alliance Health service benefit plans and network providers. Person Centered Thinking/planning The employee must be detail oriented, Ability to independently organize multiple tasks, priorities, and to effectively manage an assigned caseload under pressure of deadlines. Exceptional interpersonal skills, highly effective communication ability, Ability to make prompt independent decisions based upon relevant facts and established processes. Problem solving, negotiation and conflict resolution skills Proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.) is required. Salary Range $66,240 - 86,112/Annually Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity. An excellent fringe benefit package accompanies the salary, which includes: • Medical, Dental, Vision, Life, Short and Long- and Short-Term Disability • Generous retirement savings plan • Flexible work schedules including hybrid/remote options • Paid time off including vacation, sick leave, holiday, management leave • Dress flexibility

Country USA State North Carolina City Raleigh Descriptions & requirements About the role: As a part of our Billing team, you will specialize in processing payments and billing customers. You will be responsible for providing unparalleled service to TQL's Sales Teams. This role will manage inbound accounting-related requests via phone, email or in person interaction with a focus on issue resolution, customer satisfaction and relationship development. What's in it for you: * $16.50 - $17.50/hour base pay depending on experience * Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match * Up to $5,000/year in tuition reimbursement * Employee referral bonus opportunities * We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022) What you'll be doing: * Process incoming paperwork for billing and accounts payable * Review all documents for accuracy while ensuring they are filled out completely * Make outbound calls to resolve paperwork issues * Communicate with sales teams and customers to help resolve any billing discrepancies * Answer incoming calls and connect them to the appropriate team * Provide excellent customer service to TQL's internal and external customers through issue resolution regarding billing and payment concerns * Work cross-functionally with other sales support departments to help resolve billing and payment issues * Act as a liaison between Sales and Accounting * Identify billing and/or process issues and escalate accordingly What you need: * Availability to work 8am - 5pm * Ability to take ownership of responsibilities and see tasks through completion * Excellent communication skills with great attention to detail * Proficient with Microsoft Office products * The desire to be a part of TQL while contributing to our continued growth * Demonstrated exceptional punctuality * Exceptional organizational skills with strong attention to detail About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. PT Customer Lead Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Looking for having 8+yrs experience with : CRM configuration experience with integration experience to SAP ECC. Functional SAP CRM Sales/Service experience with at least 3 end to end SAP implementations. SAP CRM End to End functional design experience in multiple SAP CRM implementations with back end integration. Thorough background in CRM configuration settings and ability to visualize gaps at design time. Ability to identify, troubleshoot and close issues during build time. Minimum three full lifecycle SAP CRM implementations. Ability to immediately begin work on a complex programs. Grantor Management implementation experience/knowledge in Grantor Programs Management, Application and Agreement Management, Change Request and Claims Grantor Management implementation experience/knowledge with integration experience to SAP ECC. Strong knowledge and understanding on SAP Service Process with ERP integration and best practices. Configuration of CRM Service functionalities including Installed Base Management, service tickets, and service orders. Configuration of CRM Service functionalities including Confirmations with ERP billing and Logistics Integration. Extensive experience in the configuration of Web UI for multiple Business Roles, Transaction Launcher, Actions, & Partner Extensive experience in configuration Text Determination Procedures, Status Profile, Org. Data Determination and Transaction Types. Good understanding and knowledge about Web Requests - BSP/Adobe forms, Web UI enhancements, AET, BADIs and Workflows. Ability to identify and build test data and testing scenarios. Test data creation for Unit testing as well as product testing. Clear understanding of SAP Security functions and ability to design new business roles based on security objects. Experience with Business Requirement Gathering, Gap Analysis, Configuration, Testing and Support. Experience with managing multiple complex and high impact projects. Understanding of Solution Manager and its function within an SAP landscape and how it applies to CRM. Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130

Do you thrive in fast-paced environments, love working with people from around the world, and take pride in creating calm in the middle of airport chaos? If so, Pacific Aviation / Superior Aircraft Services (SAS) is looking for upbeat, detail-oriented individuals to join our team at Raleigh-Durham International Airport (RDU) as Airline Customer Service Agents. We're the team behind smooth airport experiences for some of the world's best airlines. From the moment travelers arrive at the check-in counter to the second they board their flight, you'll be the go-to expert, the friendly face, and the calm voice guiding them through their journey. Your Mission As an Airline Customer Service Agent, you'll be on the frontlines of the international passenger experience. Here's how you'll make your mark: Guide the Journey: Assist passengers with check-in, documentation, and boarding-keeping things moving and passengers smiling. Be the Calm in the Chaos: Help resolve travel questions and issues with grace, clarity, and a touch of humor. Support Every Traveler: Use your bilingual skills to help guests feel heard, supported, and confident-no matter where they're from. Team Up for Success: Work hand-in-hand with coworkers, supervisors, and airline personnel to ensure smooth, on-time departures. Why You'll Love This Role This is more than just a part-time job-it's your runway to a flexible, growth-filled, and people-centered career in the travel industry. Whether you're rejoining the workforce, working toward your degree, or looking for something meaningful on the side, we've got a seat for you. What You Bring Strong Communication Skills: You can interact confidently with passengers, coworkers, and airline personnel-even in high-pressure situations. Language Proficiency: You are fluent in English, and proficiency in German or any Indian language (such as Hindi, Bengali, Marathi, Telugu, Tamil, Gujarati, or Urdu) is highly preferred. Professional Demeanor: You maintain a calm, courteous, and respectful presence, even during busy or stressful times. Technical Readiness: You're comfortable learning airline systems and entering information quickly and accurately. Reliability: You arrive on time, follow through on responsibilities, and can commit to the required schedule: Monday, Thursday, Saturday between 11:45am-4:00pm, including weekends and holidays. Physical Endurance: You're able to stand and stay active for the duration of your shift and assist passengers as needed. Requirements Availability to work Mondays, Thursdays, and Saturdays, 11:45 AM to 4:00 PM. Willingness to work at least 3 days per week, including weekends and holidays. Legal authorization to work in the U.S. Ability to pass a TSA background check and drug test Reliable transportation to Raleigh-Durham International Airport (RDU) Customer service experience is a plus, but not required-we'll train you! Benefits $17.00 per hour starting wage Paid Training - We'll teach you everything you need to succeed Uniform Provided - Look sharp, no shopping require Holiday Pay - For eligible shifts Supportive Team Culture - Built on respect, growth, and inclusion Join a Team That Celebrates You At Pacific Aviation / SAS, we don't just accept differences-we celebrate them. Our strength comes from our people: respectful, resilient, and ready to rise. If you're looking for a role where you can grow, connect, and make a difference, we'd love to meet you. Apply today and be part of our journey at Raleigh-Durham International Airport Equal Opportunity Employer Pacific Aviation is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. During the application and onboarding process, you may be asked to share your personal characteristics and data with us. This helps us understand our applicant pool in order to make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations. Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results. CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort. Select responsibilities include: * Direct Client Engagement and Support You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client. * Proposal Development Support You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain. * Intellectual Capital Development You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation. * Vendor Management You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships. Our Expert Consulting Track The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring * 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization) * Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus * Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations Ideal candidates may have the following experience, but it is not required: * Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever) * Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK) * Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm * Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses) * Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization * Mastery of statistical analysis concepts and techniques * Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus * Previous consulting experience, including slide writing and analytics * Bilingual in Spanish and English preferred Who You'll Work With At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems. As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise. CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact. Additional info You'll be based in: Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego). You'll be traveling: Travel is anticipated (~30-50%) and will vary based on specific project locations. For U.S. applicants: BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 (USD) in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested retirement contributions made annually, whether you contribute or not * Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. * To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.