CSC Holdings LLC Jobs

Client Service Representative Wilmington, DE (Hybrid-three days in-office per week and two days work from home) Monday - Friday, 9:00am-6:00pm Are you passionate about delivering exceptional service? Us too. We're hiring a Client Service Representative for our Corporate Transactions call center team. You'll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best. We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business . Some of the things you'll be doing: Build relationships with our clients to better understand their unique needs and concerns Fulfill requests and answer questions for internal and external customers via phone or electronically Research, analyze, review, and process legal documents Provide excellent client service to both internal and external clients Manage client portfolios and organize workflow to meet clients' time frames and demands Data entry of client information, electronic filing, and retrieval of documents Navigate between multiple databases quickly and accurately Recommend process improvements where applicable Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services What technical skills, experience, and qualifications do you need? At least 3 years of experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy Strong research skills Strong prioritization and time-management skills Flexibility and agility, with the ability to multitask Problem-solving skills Strong computer skills and proficiency in MS Office, Word, and Excel Excellent verbal and written communication skills Salesforce experience a plus Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need. #LI-LE1

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Your Role As an Associate, Global Technical Support, you will provide system level pre & post-sales support for CIENA's Customer base. This includes remote or on-site testing, troubleshooting and technical support for CIENA products. * This position may also involve on-site day-to-day interaction with the customer concerning all aspects of network planning, deployment and technical network issues and design. * Successful candidates may need to attend customer maintenance windows related to ongoing issues and provide support outside of normal business hours. * Successful candidates will perform on-call duties 24x7 and work shifts, including public holidays and weekends when the business requires. * Work with internal customer-facing teams to manage customer issues. * Perform the function of Customer Lead Engr (CLE) when assigned for specific accounts Your Responsibilities * Provide remote technical support (via telephone or online) for identified CIENA products 24x7 when required. * Manage technical support cases/tickets end to end. * Attend maintenance windows when needed. * Be able to accept on-call duties outside of normal business hours including weekend and public holiday shifts when required. * Provide on-site support to Customers where required. * Communicate with Design and Supply Chain on problems/issues found in the field. * Utilize debug tools and lab research to aid Customer's technical problems. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training * Work with Quality Assurance, Design, Product Management, Technical Publications, and Training to provide Customer feedback. * Create, review, validate and publish required MOP/ISB/FSB documents. * Contribute to knowledgebase (KCS) * Help train newly hired Technical Support Engineers. * Performs other duties related to the role as assigned, either in an office or remote location * Perform a Customer Lead Engineer role for specific customers, as assigned. * Perform Resident Engineering functions on-site or remotely, as assigned. * Travel to customer sites and Ciena locations globally, as required. Minimum Requirement * Bachelor's degree in a relevant technical field (e.g., Electronics, Communication Engineering, Computer Science) from a college or university * Minimum 3 to 5 years of related experience in the field of telecommunications preferably in a technical support role * Experienced in operation, maintenance and troubleshooting of fiber optic transport systems and associated technologies including but not limited to DWDM, ASON, OSRP, ROADMs, Protection schemes, Raman Amplification, fixed and flexible grid DWDM systems, coherent systems, etc. * Knowledge in design and implementation of optical Data Communications Network (DCN) for Network Element (NE) management * Knowledge of OTN and related technology * Must have the ability to communicate effectively in English both verbally and written. * Carrier Ethernet and networking knowledge and experience include but are not limited to the following protocols: OSPF, MPLS, BGP, ASBR, etc. * Knowledge and experience in operation of optical transport systems * Proven track record in the field of technical support and customer service. Preferred Qualifications * Extensive Knowledge of OTN, SONET/SDH/DWDM, Carrier Ethernet with specialized knowledge in some products and applications of the technology. * Experience and knowledge of the Red Hat Linux operating system. Unix and/or Solaris experience is an advantage * Experience in a technical support role with an equipment vendor in the Telco industry. * Problem-solving experience with Optical Transmission equipment, Carrier Ethernet equipment or associated fiber optic facilities * Proven problem-solving experience and expertise * Ciena CE (Carrier Ethernet) certification or equivalent is an advantage * Ciena OC (Optical Communications) certification or equivalent is an advantage * Proficiency with various 'office' software applications including Microsoft Outlook, Microsoft Word, and Excel * Ability to analyze, troubleshoot and resolve complex problems * Motivated self-starter with excellent time management skills and an ability to work from broad guidelines with minimal supervision * Strong knowledge and understanding of transport and switching systems for telecommunications applications/Systems. Special proficiency in some products or technologies. * Full understanding of Optical Networking * Proficient with various types of test equipment for optical and protocol testing. * System-level troubleshooting on fiber optic telecommunications transport and switching equipment. * Knowledge of data communications, including packet/IP network * Good abilities to build relationships and proven record of excellent Customer focus * Team player who is ready to contribute or lead troubleshooting activities * Willing to take responsibility for complete problem resolution * Ability to deal with stressful situations with colleagues and customers * Excellent Customer service skills are required and can work with customers on both technical and management levels. * Work in a collateral environment, which promotes the sharing of knowledge and experiences. * Excellent oral and written communication skills. * Must be punctual and able to accept continuous unusual work hours. Typically, at very short notice. * Work From Home and In-Office (Hybrid) #LI-SM #LI-Hybrid #LI-Remote Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply now Back to search results Job no: 532648 Work type: Administrative & Professional Senior management: Dean of Libraries Department: Library Job Description The Electronic Resources Coordinator serves as the leader in managing the electronic resources lifecycle reporting to the Director, Metadata and Library Technical Services, and as a member of the Library Technical Services team. The Electronic Resources Coordinator will apply the latest electronic resources management best practices to existing and newly emerging work in the University Libraries. The successful candidate will manage the electronic resources lifecycle including access and end user support. They will oversee and perform electronic resource management activities to ensure library resource availability. The Coordinator will be responsible for activating and managing new and existing electronic resources. They will serve as a resource for staff for understanding and troubleshooting electronic resource issues. Essential to the position is clear communication, managing workflows, and a desire to work closely with library colleagues as well as vendors and publishers. Required Qualifications * Bachelor's degree * Demonstrated professional communication skills with vendors and publishers. * Experience designing and managing workflows for electronic resources management in Alma and OCLC Worldshare. * Experience troubleshooting problems throughout the electronic resources lifecycle. * Proven organizational skills and a willingness to learn how to apply new best practices to electronic resources management and engage in creative problem solving. * Experience with managing internal and external stakeholder relationships. * Explores and adopts new technology developments as they relate to electronic resources management. * Strong computer literacy skills including fluency with basic office tools (Microsoft Office, Adobe Pro, and Google products); willingness to learn new tools and technologies Preferred Qualifications * Experience in an academic environment * Excellent organization and interpersonal skills. * Academic library work experience. * Proven record of customer service excellence. Overtime Status Exempt: Not eligible for overtime Appointment Type Regular, A/P Faculty, Lecturer Salary Information $60,000 Hours per week 40 Review Date 4/3/25 Additional Information This position is eligible for hybrid or fully remote; the work arrangement will be confirmed upon hire. The application package needs to include a resume, cover letter addressing the candidate's experience with the responsibilities associated with the position, and the required and preferred qualifications, and the names of three(3) references and their contact information The University Libraries at Virginia Tech is committed to building a culturally diverse community and strongly encourages applications from women and minorities. We are committed to mentoring and establishing safe spaces, both physical and virtual, where employees from current and historically minoritized groups can thrive. The members of the University Libraries at Virginia Tech strive individually and collectively to create, sustain, and share inclusive ways of knowing in conscientious community with each other and all the people we serve in every space we shape. In keeping with our Aspirational Identity and the Virginia Tech Principles of Community, the University Libraries commits to build and maintain enduring climates of mutual care, respect, and responsibility. The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Rebecca Osborne at **************** during regular business hours at least 10 business days prior to the event. Advertised: March 6, 2025 Applications close:

Apply now Back to search results Job no: 532360 Work type: Staff Senior management: Architecture, Arts, and Design Department: Dean - Architecture Job Description The Human Resources Generalist, reporting to the HR Division Director, provides functional support to the faculty and staff of the College of Architecture, Arts, and Design in the areas of talent acquisition, talent development, talent management, policy compliance and HR administration. The position serves as the HR transactional lead for the dean's office. In addition, the Human Resources Generalist is a subject matter expert on HR operations for business managers and other stakeholders in the college. They coordinate and track various projects or leadership initiatives aimed at improving people operations, climate, and work experience for all faculty and staff in the college. Other expectations of the position include: * Responding to questions or concerns in a timely, professional manner that demonstrates empathy and a commitment to confidentiality; * Building relationships with all constituents across the college; * Understanding, interpreting, and adhering to university policies, practices, and guidelines while monitoring and enforcing compliance; * Managing, interpreting, and analyzing data to support decision-making; * Leveraging information, resources, and creativity to identify and resolve issues; * Recognizing the need for collaboration and consistency; * Managing a broad portfolio of time-sensitive responsibilities to successfully meet established deadlines; and * Serving as a key member of a small team committed to a shared goal of delivering excellent HR service to all members of the college community. Required Qualifications * Previous experience providing human resources support within a professional or academic setting and a strong understanding of HR operations. * Ability to organize, plan, and prioritize work to meet established deadlines while giving attention to detail. * Experience with technology and tools such as HR information systems, applicant tracking systems, learning management systems, etc. * Experience and interest in HR data gathering and analysis. * Exceptional customer service skills with the ability to communicate (verbally and in writing) in a professional and courteous manner. * Experience researching issues, and developing well-reasoned and insightful recommendations or proposed solutions. Preferred Qualifications * Bachelor's or Associate degree in HR, Business or related field or equivalent work experience. * Familiarity with federal and state employment laws, HR principles and practices. Pay Band 4 Appointment Type Regular Salary Information Salary range is $55,000 - $60,000 per year Review Date March 1, 2025 Additional Information The position will be eligible for a hybrid arrangement (up to 1 day of remote work per week) following a fully onsite onboarding period to support successful transition and training. The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Julie Weaver at *************** during regular business hours at least 10 business days prior to the event. Advertised: February 27, 2025 Applications close:

We are seeking an experienced Adobe Marketo Consultant to lead the design, implementation, and optimization of marketing automation solutions using Adobe Marketo Engage. The successful candidate will manage complex marketing projects, ensure seamless integrations, and drive digital marketing initiatives that support business growth. This role requires deep expertise in Marketo, Campaign Classic, and Campaign Ops and strong leadership and strategic direction in data governance, campaign execution, and system performance. The ideal candidate is a results-driven professional with a proven track record in large-scale Marketo implementations, data migration, and advanced marketing strategies. A passion for marketing automation, technical excellence, and a commitment to continuous improvement are key to success in this role. Key Responsibilities: Lead the design and implementation of complex marketing automation solutions using Adobe Marketo Engage. Oversee the integration of Campaign Classic and Campaign Ops, ensuring seamless marketing operations. Manage all technical aspects of Marketo, including database optimization, lead management, and platform scalability. Architect and implement Marketo integrations with other enterprise systems such as CRM, analytics, and content management platforms. Collaborate with cross-functional teams to develop and execute data-driven marketing campaigns, driving business growth. Provide strategic leadership in data governance initiatives, ensuring compliance and data integrity. Analyze marketing data to generate insights that inform decision-making and enhance campaign performance. Conduct regular audits of Marketo systems, identifying and addressing issues while ensuring best practices in marketing automation. Mentor junior team members, fostering knowledge-sharing and professional development. Stay updated with the latest industry trends and technologies, driving innovation in marketing automation strategies. Skills and Qualifications: 8+ years of marketing automation experience, focusing on Adobe Marketo Engage. Strong expertise in Campaign Classic, Campaign Ops, and data governance best practices. Proven track record in managing and optimizing large-scale Marketo implementations, including complex integrations and global instance consolidations. Experience in lead management, segmentation, lead scoring, nurturing programs, and email marketing best practices. Excellent analytical and problem-solving skills, with the ability to identify marketing trends and enhance campaign effectiveness. Strong communication, collaboration, and leadership abilities; capable of working with stakeholders at all levels. Bachelor's degree in Marketing or a related field, or years of experience with equivilancy of work. Adobe Certified Professional - Marketo Engage required. Preferred Qualifications: Experience with CRM platforms (Salesforce), multi-touch attribution models, and enterprise-level campaign strategies. Proven ability to manage data migration between Marketo and enterprise systems, ensuring seamless integration and data accuracy. Knowledge of the broader MarTech ecosystem and experience with digital marketing strategies. Any reference to years of experience should be disregarded in the UK Primary Location City/State: Homebased - Conway, Arkansas Additional Locations (if applicable): Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here. Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ******************.

Status: Full-time, Employee Job Function: Test Document Development Relevant Work Experience: 2-4 years Career Level: Experienced Workplace Type: Hybrid (a mix of work from home or in office) Salary Range: $88,500 - $99,000 annually Benefits Fully Paid Medical, Dental, and Vision Insurance for Employees and Eligible Dependents Qualified High Deductible Health Plan/Health Savings Account/FSA Employee Assistance Program Prescription Drug Benefits AFLAC Long-Term Care Reimbursement WPFLM Reimbursement Employer-paid short-term and long-term disability Employer paid Life and AD&D 401(k) Plan with Company Matching and No Vesting Period Net-Employer 401(k) Contribution Bi-annual Bonus Program Minimum 15 Vacation Days Per Year 12 Company Holidays Personal Volunteer Time 20 Days of Maternity/Paternity Leave 7 Sick Days Per Year The Role As a Technical Editor II - Specification Validation, you will support the Bluetooth SIG's efforts to develop and maintain comprehensive test documentation for the Bluetooth wireless technology standard. As a member of the Specification Validation content team, you will edit and maintain specification validation documentation, ensuring alignment with industry-wide engineering standards and Bluetooth SIG policies. You will primarily edit existing content and contribute to drafting new documents, following established templates and participating in content improvement efforts. The ideal candidate is a team player with strong communication skills, eager to work with both internal and external teams to develop, edit, and publish high-quality content. Roles and Responsibilities Edit technical content to ensure clarity, accuracy, and consistency. Collaborate with internal engineering teams and member-led committees. Draft new content and update existing documents based on established templates. Maintain and apply standardized styles and formatting guidelines. Develop and maintain a strong working knowledge of content process requirements. Assist in process improvements related to content development and documentation workflows. Participate in working sessions and review cycles with test document developers. Build and maintain strong working relationships across teams. Travel up to 5 % domestically and international Skills and Requirements 2-4 years of experience editing technical content for a technical audience. Excellent grammar, proofreading, and attention to detail. Strong interpersonal and communication skills (written and verbal), with the ability to work effectively with subject matter experts. 2-3 years of experience producing content in Microsoft Word, including working with templates and styles. Familiarity with documentation standards, style guides, and technical editing best practices. Proficiency in content management and authoring tools. Ability to interpret, tailor, and present technical information for both technical and non-technical audiences. Experience working with Atlassian tools, especially Jira. Experience working in a globally distributed organization. Some experience working within an Agile/Scrum environment. Experience collaborating with engineering or product teams on documentation projects. Additional Skills for Consideration Experience with project coordination or management a strong plus Experience with technology industry standards and standards development organizations a strong plus Who We Are At the Bluetooth Special Interest Group ('the SIG'), we envision a world where everything and everyone that wants to connect should be able to do so in a simple, secure, and wireless way. We advance the awareness and understanding of Bluetooth technology worldwide, oversee the development of new generations of Bluetooth technology, and provide the processes and tools for developers to build, test, qualify, and brand their Bluetooth products.

Syniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world's most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we're able to provide our incredible talent with an innovative culture and great benefits. Who We're Looking For The Product Planning & Delivery Director plays a critical role in ensuring our product portfolio is strategically planned, effectively managed, and successfully delivered to meet customer expectations. Reporting to the Vice President of Product Planning and Delivery, this role is central to aligning cross-functional efforts between Product Managers, Application Development teams, and the centralized PMO. This role requires a strong understanding of telecommunications, software development planning, project management, and the agile software development lifecycle (SDLC) to drive seamless planning and execution. Success in this position depends on fostering collaboration across teams, maintaining focus on organizational priorities, and delivering high-quality outcomes on time. As the bridge between strategy and execution, the Portfolio Manager ensures we stay organized and committed to delivering exceptional results. - Some of What You'll Do Scope of the Role: Direct Reports: This role will have management over processes and programs, or will manage a team with direct reports. As a Syniverse leader we expect you to amplify the careers of team members through coaching and development opportunities. By doing so you demonstrate that: You appreciate - the work, your team, and the customers you serve. You accelerate - skill growth, build networks and expand possibilities. You accept - by making space for all ideas and inviting diversity of thought. You acknowledge - and lead with empathy, vulnerability, and honesty. Key Responsibilities Portfolio Management & Product Expertise Oversee the planning, prioritization, and execution of the product portfolio to meet organizational and customer objectives. Leverage understanding of key drivers, financial /customer priorities, resource availability, etc, to Plan deliver a Portfolio of Projects. Act as a key resource for understanding product requirements and technical considerations are incorporated into planning and execution. Support Roadmap Development & Delivery framework with Product Management Organization Accountable for Portfolio delivery, management of budget, scope, and quality Software Development Lifecycle (SDLC) Integration Apply deep understanding of the software development lifecycle to effectively manage product planning and delivery. Collaborate with R&D teams to ensure SDLC processes are effectively integrated into portfolio management. Proactively identify risks, dependencies, and roadblocks within the SDLC, working cross-functionally to resolve them. Collaboration & Coordination Partner with Product Managers and App/Dev teams to define priorities, set timelines, and track progress. Work closely with Project Managers in the centralized PMO to ensure effective coordination and alignment across all projects. Serve as a critical bridge between the product organization and delivery teams, facilitating communication and resolving roadblocks. Monitoring, Reporting & Continuous Improvement Track and report on portfolio performance, key milestones, risks, and outcomes to senior leadership. Create visibility into project status and ensure teams remain focused on delivering on commitments. Continuously assess processes and tools, recommending improvements to enhance delivery efficiency and collaboration. Experience, Education, and Certifications: 7+ years of experience in portfolio or project management with a strong focus on product delivery. Demonstrated expertise in software project planning and delivery Proven ability to manage portfolios within a software development environment, with experience in Agile, Scrum, or other SDLC methodologies. Additional Requirements: PMP Certification and prior use of JIRA desired Strong understanding of the software development lifecycle (SDLC) and its impact on portfolio and project management. Excellent organizational and time management skills, with the ability to manage multiple initiatives simultaneously. Exceptional collaboration and communication skills to coordinate effectively with cross-functional teams. Strategic thinker with a detail-oriented approach to managing complex portfolios. Adaptable, proactive, and able to thrive in a fast-paced, dynamic environment. Strong problem-solving and decision-making capabilities. #LI-Hybrid #LI-JK1 - Why You Should Join Us Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture. At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world. Know someone at Syniverse? Be sure to have them submit you as a referral prior to applying for this position.

Syniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world's most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we're able to provide our incredible talent with an innovative culture and great benefits. Who We're Looking For This position is primarily responsible for leading and coordinating resources, response, and communications during system and/or product outages or service degradations. As a member of the Incident Response Team, the Lead Incident Response Engineer is responsible for identifying and managing the team's response to an incident. This position must have intimate knowledge of Syniverse products, systems, and infrastructure. When not responding to incidents, the Lead Incident Response Engineer is responsible for driving Root Cause Analysis and determining areas of improvement in process and procedure to prevent future incidents. - Some of What You'll Do Scope of the Role: Direct Reports: This is an individual contributor role with no direct reports Key Responsibilities Identifies and manages the response to incidents and coordinates resources during incident management. Leads incident support and Crisis Management calls and efforts to drive timely closure and resolution. Communicates incidents and their status to customers and executives providing detailed information regarding all aspects of the incident. Conduct continuous real-time proactive monitoring of customer impacts and communication during an event. Prioritize, manage, and own emerging and developing customer and systems issues from start to finish. Performs post incident analysis to identify the root cause and establish key areas of improvement in process, procedure, and systems. Develop and implement action plans or improvements to the Syniverse infrastructure to prevent future impact to operation. Leads projects and initiatives for the Incident Response Team. Continuously learns the Syniverse suite of products and infrastructure to understand their vulnerabilities and weaknesses to utilize this knowledge in the direction of response teams to the most likely fix areas to restore service quickly and effectively. Experience, Education, and Certifications: BS/BA in Engineering, Computer Science or equivalent work experience 7+ of experience in an incident response team environment Experience in a customer support function Experience in ITIL or similar problem management functions Windows/Unix/Linux experience Additional Requirements: Knowledge or certification in ITIL or related area preferred Advanced computer skills (Windows, MS Office products, Visio) as a user Cellular Switch experience a plus Previous experience with Network Management Systems a plus Must be able to work in a fast-paced multitasking technical and administrative environment The position requires 24x7x365 shift work. (i.e. 12 hour(s) and either day or night shifts and holidays) Multilingual skills are a plus. #LI-Hybrid #LI-JK1 - Why You Should Join Us Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture. At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world. Know someone at Syniverse? Be sure to have them submit you as a referral prior to applying for this position.

As a Senior Manager in Acxiom's Adobe Practice, you will lead teams delivering transformative projects that drive meaningful impact for our clients. You will leverage your strategy development, technology innovation, and team leadership expertise to deliver results across complex business challenges. Partnering with senior leadership and cross-functional teams, you will oversee the creation of innovative solutions, lead client engagements, and contribute to the firm's thought leadership initiatives. *This role can be homebased almost anywhere in the U.S. What You Will Do: Client Leadership: Build and maintain strong client relationships, serving as a trusted advisor to C-suite executives. Identify and prioritize value-creation opportunities based on detailed assessments and analyses of current business and technology landscapes. Design and implement innovative strategies, operating models, and roadmaps aligned with clients' business objectives. Project Management: Oversee the delivery of complex, multi-disciplinary projects, managing timelines, budgets, and quality standards. Lead engagement planning, risk assessment, and resource allocation to ensure successful outcomes. Direct cross-functional teams, fostering collaboration and maintaining high performance. Innovation & Strategy: Develop technology-driven strategies, including operating models, business cases, and transformation roadmaps. Incorporate cutting-edge technology solutions into broader transformation efforts, leveraging data insights, governance frameworks, and analytics. Guide the implementation of large-scale marketing technology ecosystems, ensuring alignment with business goals and operational efficiency. Thought Leadership: Create and publish insightful thought leadership assets, providing actionable guidance on market-relevant business and technology strategies. Represent the firm at industry events, contributing to public speaking engagements and knowledge-sharing initiatives. Team Development: Lead, mentor, and coach team members, providing feedback and fostering professional growth. Cultivate an inclusive, collaborative, and high-performing team culture. Lead recruitment, onboarding, and talent retention efforts to strengthen the firm's consulting practice. Supervisory Responsibilities: This position will have direct reports. What You Will Have: Bachelor's or Master's degree in Business Administration, STEM fields, or related disciplines. MBA preferred. 8+ years of progressive experience in strategy consulting or management consulting, with demonstrated career growth in senior manager-equivalent roles. Experience in delivering business transformation through Adobe Marketing Cloud, Marketo, and Adobe Commerce (Magento) strategic consulting, implementations, or operations. Expertise in designing and delivering large-scale transformation programs, including technology integration and business process optimization. Proven track record in leading client engagements, managing cross-functional teams, and driving complex change initiatives. Strategic thinker with strong business acumen and analytical skills. Exceptional communication and presentation skills, capable of engaging both C-suite executives and broader client teams. Demonstrated ability to design innovative solutions and navigate complex organizational dynamics. Proficient in project management tools and methodologies, including Gantt charts, roadmaps, and data visualization platforms. Expertise in marketing technologies and analytics to support strategic decision-making. Familiarity with disruptive technologies and their application in transforming business models. Proficiency in MS Excel, PowerPoint, and tools like MS Project and Visio. Entrepreneurial mindset with a proactive approach to solving challenges. Collaborative, inclusive team player with strong mentoring and leadership capabilities. Flexibility to manage multiple deadlines and adapt to evolving client needs. What Will Set You Apart: Exposure to cloud solutions (AWS, Azure) and non-Adobe marketing technologies. #GD17 Primary Location City/State: Homebased - Conway, Arkansas Additional Locations (if applicable): Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here. Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ******************.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: As an experienced business development professional with a strong track record of leading and closing complex sales and profitably managing existing high value contracts, you'll thrive at Ciena in an environment where you'll lead cross-functional and virtual teams to best leverage new Ciena products and services to address Google's business challenges. This is a high impact & strategic role that will be highly visible and drive growth inside the Google account team as well as delivering significant ongoing revenue to Ciena. You will work closely with the Google Account leader playing a key leadership and collaboration role spanning numerous teams ranging from Ciena Executive team, Sales organization, Operations, R&D and PLM with a focus on maintaining existing and developing new relationships for further implementing our comprehensive business strategies and opportunities within Google. Position requires an individual with strong technical, commercial capabilities, account strategy abilities, large system sales background, and a proven track record in winning deals within complex organizations. Individual must be highly motivated, have strong interpersonal skills. Person must be a strong team player able to influence supporters across multiple organizations. Your laser focus on execution and sales strategy, combined with your ability to maintain and expand opportunities in existing and new pipelines, will enable CIENA to maximize its revenue streams and margins in accordance with company expectations. You will initiate and develop strong customer relationships at all levels to include executives and hold responsibility for direct sales activities requiring bookings/revenue/margin presentations at all levels of management. You will play a key role in building & implementing strategic account plans and tactics for each specific sales objective, prioritizing sales opportunities and retaining overall responsibility for the sales and fulfilment process associated with the global activities. You will be accountable for managing and reporting the business through such tools as Salesforce.com, meetings with leadership and cross-functional support teams along with weekly status/progress reports. Work collaboratively within the sales & engineering teams as well as cross-functional teams to build winning sales, product, engineering and marketing strategies Maintain industry knowledge of the competitive landscape Continue to drive new long-term growth opportunities with Ciena's Routing & Switching solutions within Google's Core and Edge networks Grow Ciena's product portfolio within Google Fiber's network to include Routing & Switching and PON solutions along with expanding existing products Identify and pursue new addressable opportunities with Alphabet's subsidiaries The Must Haves: Self-motivated, with exceptional discipline to work independently to assure success and capable of "owning" assigned areas of responsibility and involving senior management for necessary escalations. Promote a positive (and enjoyable) work environment for colleagues and customers Excellent presentation skills. Highly effective communication skills (verbal and written) when interacting with both technical and non-technical customers. Ability to ‘read' the audience leveraging both verbal and non-verbal cues. Strong business and technical acumen in the Optical and IP domain. Strong problem solving and organization skills. Creative and innovative approach to complex solution sales and deal structures. Demonstrated ability to build and maintain executive relationships (internally and with customers). Bachelor's degree or equivalent years of experience. Greater than 10+ years of solution sales customer-facing experience, preferably within the networking industry with recent Routing/Switching, Pluggable, and Optical networking sales experience Proven success and strong track record with winning Routing/Switching/Pluggable/Optical networking solution sales across multiple customers. Experience with Regional/Major/Global accounts preferably with the Hyperscalers along with understanding the business drivers, objectives, and strategies with this market Knowledge of SDN, NFV, Intra Data Center/Data Center Interconnect, Wireless Networking and other emerging technologies. Detailed understanding of Ciena products and future portfolio. Willingness to travel frequently. Remote position will be located in California preferably within commuting distance of the Google Mountain View Office. Pay Range: The annual pay range for this position in California is $287,600 - $475,100. This includes both base and incentive compensation. #LI-WH1 #LI-Remote Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Your Role As an Associate, Global Technical Support, you will provide system level pre & post-sales support for CIENA's Customer base. This includes remote or on-site testing, troubleshooting and technical support for CIENA products. * This position may also involve on-site day-to-day interaction with the customer concerning all aspects of network planning, deployment and technical network issues and design. * Successful candidates may need to attend customer maintenance windows related to ongoing issues and provide support outside of normal business hours. * Successful candidates will perform on-call duties 24x7 and work shifts, including public holidays and weekends when the business requires. * Work with internal customer-facing teams to manage customer issues. * Perform the function of Customer Lead Engr (CLE) when assigned for specific accounts Your Responsibilities * Provide remote technical support (via telephone or online) for identified CIENA products 24x7 when required. * Manage technical support cases/tickets end to end. * Attend maintenance windows when needed. * Be able to accept on-call duties outside of normal business hours including weekend and public holiday shifts when required. * Provide on-site support to Customers where required. * Communicate with Design and Supply Chain on problems/issues found in the field. * Utilize debug tools and lab research to aid Customer's technical problems. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training * Work with Quality Assurance, Design, Product Management, Technical Publications, and Training to provide Customer feedback. * Create, review, validate and publish required MOP/ISB/FSB documents. * Contribute to knowledgebase (KCS) * Help train newly hired Technical Support Engineers. * Performs other duties related to the role as assigned, either in an office or remote location * Perform a Customer Lead Engineer role for specific customers, as assigned. * Perform Resident Engineering functions on-site or remotely, as assigned. * Travel to customer sites and Ciena locations globally, as required. Minimum Requirement * Bachelor's degree in a relevant technical field (e.g., Electronics, Communication Engineering, Computer Science) from a college or university * Minimum 3 to 5 years of related experience in the field of telecommunications preferably in a technical support role * Experienced in operation, maintenance and troubleshooting of fiber optic transport systems and associated technologies including but not limited to DWDM, ASON, OSRP, ROADMs, Protection schemes, Raman Amplification, fixed and flexible grid DWDM systems, coherent systems, etc. * Knowledge in design and implementation of optical Data Communications Network (DCN) for Network Element (NE) management * Knowledge of OTN and related technology * Must have the ability to communicate effectively in English both verbally and written. * Carrier Ethernet and networking knowledge and experience include but are not limited to the following protocols: OSPF, MPLS, BGP, ASBR, etc. * Knowledge and experience in operation of optical transport systems * Proven track record in the field of technical support and customer service. Preferred Qualifications * Extensive Knowledge of OTN, SONET/SDH/DWDM, Carrier Ethernet with specialized knowledge in some products and applications of the technology. * Experience and knowledge of the Red Hat Linux operating system. Unix and/or Solaris experience is an advantage * Experience in a technical support role with an equipment vendor in the Telco industry. * Problem-solving experience with Optical Transmission equipment, Carrier Ethernet equipment or associated fiber optic facilities * Proven problem-solving experience and expertise * Ciena CE (Carrier Ethernet) certification or equivalent is an advantage * Ciena OC (Optical Communications) certification or equivalent is an advantage * Proficiency with various 'office' software applications including Microsoft Outlook, Microsoft Word, and Excel * Ability to analyze, troubleshoot and resolve complex problems * Motivated self-starter with excellent time management skills and an ability to work from broad guidelines with minimal supervision * Strong knowledge and understanding of transport and switching systems for telecommunications applications/Systems. Special proficiency in some products or technologies. * Full understanding of Optical Networking * Proficient with various types of test equipment for optical and protocol testing. * System-level troubleshooting on fiber optic telecommunications transport and switching equipment. * Knowledge of data communications, including packet/IP network * Good abilities to build relationships and proven record of excellent Customer focus * Team player who is ready to contribute or lead troubleshooting activities * Willing to take responsibility for complete problem resolution * Ability to deal with stressful situations with colleagues and customers * Excellent Customer service skills are required and can work with customers on both technical and management levels. * Work in a collateral environment, which promotes the sharing of knowledge and experiences. * Excellent oral and written communication skills. * Must be punctual and able to accept continuous unusual work hours. Typically, at very short notice. * Work From Home and In-Office (Hybrid) #LI-SM #LI-Hybrid #LI-Remote Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply now Back to search results Job no: 532454 Work type: Administrative & Professional Senior management: Architecture, Arts, and Design Department: Community Design Assistance Center The Community Design Assistance Center (CDAC), an outreach center in the College of Architecture, Arts, and Design (AAD), invites applications for an architectural designer to join our team as a non-tenure track, restricted, Administrative and Professional (A/P) faculty position. Reporting to the Director and in collaboration with the Director and Project Manager, the primary role of the architectural designer is to work as a member of a project team alongside student employees to create conceptual architectural designs for communities. The architectural designer plays a key role in supporting community-driven projects through design development, visualization, and community engagement. This role offers a unique opportunity to work on impactful, community-driven projects while gaining hands-on experience in architectural design and stakeholder engagement. As part of an interdisciplinary team, you will contribute to projects that shape the built environment and directly benefit local communities. Job Description: This position creates conceptual architectural designs and site plans of varying scales supplemented by perspectives, cross-sections, physical models, animation walk-throughs, helps prepare for and present at community meetings, helps prepare project reports, and provides guidance to student employees on design projects. This position involves collaboration with interdisciplinary teams of faculty and students and works directly with stakeholders, contributing to address real-world challenges in urban planning, historic preservation, and sustainable development. This position will serve as the main point of contact within CDAC to address IT issues and coordinate with AAD IT as needed. Additional responsibilities may include assisting with special projects, initiatives, or other duties as needed including aiding project investigation, project team selection, strategic planning, and advancement efforts. A successful candidate will be team-oriented with the ability to work independently; be able to prioritize and manage multiple projects and deadlines; have strong interpersonal, verbal, and written communication skills; be detail oriented; and be willing to travel on a regular basis for project work and periodic conferences, some of which require weekend, evening, and overnight travel. About CDAC: The Community Design Assistance Center is an outreach center within the College of Architecture, Arts, and Design. The CDAC provides conceptual level design assistance to non-profit organizations, community groups, and government agencies in the areas of landscape architecture, architecture, and interior design. The participatory design process paired with the creative ideas of student and staff employees helps communities transform their ideas into graphic form. The process also builds community capacity and positions the community to leverage funding for next steps. Required Qualifications * Master's degree in architecture with experience or B. S. degree in architecture with experience commensurate to an advanced degree. * Practical, applied knowledge of the architectural design process * Intermediate proficiency in Revit, AutoCAD, Rhino, SketchUp, Adobe Creative Suite, and rendering software such as Enscape and Lumion * Experience in creating physical models, 3D renderings, and animation walkthroughs * Reliable internet access for remote work to perform the essential functions of this position on an as-needed basis Preferred Qualifications * Familiarity with sustainable design principles and historic preservation strategies * Proficiency with GIS * Experience organizing and facilitating community meetings Application Materials For full consideration, applicants are asked to submit the following: * One-page cover letter * Current resume * Digital portfolio of design work (up to 10 pages) * Three professional references Appointment Type Restricted Salary Information Salary range is $60,000 - $65,000 per year Review Date March 5, 2025 - candidate review will begin on this date and continue until the position is filled Additional Information Interested candidates must have a valid US driver's license. The position will require driving, physical demands such as walking and navigating uneven terrain, and working with environmental hazards such as periodically working outside in the elements. The successful candidate will be required to have a driving and criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Julie Weaver at *************** during regular business hours at least 10 business days prior to the event. Advertised: February 18, 2025 Applications close:

Ready for What's Next? Kratos Defense & Security Solutions develops and fields transformative, affordable technology, platforms, and systems for United States National Security related customers, allies, and commercial enterprises. We proactively build trusted relationships with our peers, partners and customers, and take ownership for our actions-always striving to do the right thing. As a Security Consultant of Cybersecurity Services for Kratos, you will be supporting teams of professionals working to evaluate and secure commercial cloud computing solutions on the most advanced, innovative cloud infrastructures in the world. The ideal candidate will have a knowledge of how to apply the principles of information security in a variety of circumstances and the ability to translate security requirements into common technical implementations. Candidates will serve as a member of a team to conduct FedRAMP security assessments of SaaS, PaaS, and IaaS cloud offerings. Candidates will also provide a variety of consulting services to cloud service providers seeking to implement FedRAMP security control requirements. Experience working across multiple compliance frameworks (FedRAMP, DOD SRG, CMMC, NIST, PCI, ISO, HIPAA, SOC, CJIS, etc.) is highly desirable. Security Consultants may serve in both consulting and assessor roles for different cloud service providers, with responsibilities to include: * Support small teams in the review and analysis of security packages for completeness and compliance with FedRAMP or other cybersecurity frameworks (e.g., DoD, NIST, CMMC, or similar) requirements. * Assist in the development of Security Assessment Plans, Security Assessment Reports, and security briefings. * Conduct and participate in client interviews and working sessions to assess the technical and operational effectiveness of security control implementations within cloud environments. * Collaborate effectively within dynamic teams and across multiple customer organizations with diverse personalities and expertise to drive to agreement on complex issues. * Effectively document successful and unsuccessful security control implementations that appropriately reflect testing methodologies and evidence used to determine security implementation effectiveness. * Lead or support the review and analysis of vulnerability scan results from tools such as Nessus, Qualys, AppDetective, WebInspect, IBM AppScan, Burp Suite, etc. * Consult on cloud security architecture and security control implementations that meet FedRAMP requirements. * Work with multiple stakeholders (internal and external) to identify security compliance gaps and propose technical and operational remediation solutions. * Develop security documentation that translates complex concepts and solutions into compliant documentation that is required for FedRAMP compliance. * Strong desire to develop deep technical knowledge of cloud based architectures, infrastructures, microservices, container orchestration and other cloud-native technologies * Ability to support multiple projects while applying appropriate time management * Proficiency with communicating technical and non-technical information in both written and verbal forms to internal and external individuals * Demonstrated ability to communicate progress on projects/tasks, scheduling, quality control for timely completion of deliverables * Minimum of 32-hours of industry relevant security training * Willingness to obtain required customer clearance requirements * Candidates must have at least one industry certification from the following list: * Cisco Certified Network Associate Security (CCNA Security) * Cisco Certified Network Associate Cyber Security Operations (CCNA Cyber Ops) * Cybersecurity Analyst (CySA+) * GIAC Certified Incident Handler (GCIH) * GIAC Systems and Network Auditor (GSNA) * GIAC Certified Intrusion Analyst (GCIA) * Certified Information Systems Auditor (CISA) * Certified Information System Security Professional or Associate (CISSP or Associate) * Certified Secure Software Lifecycle Professional (CSSLP) * Certified Information Systems Security Officer (CISSO) * CyberSec First Responder (CFR) * CompTIA Advanced Security Practitioner Continuing Education (CASP+) Continuing Education (CE) * CompTIA Cloud+ (Cloud+) * Global Industrial Cyber Security Professional (GICSP) * Securing Cisco Networks with Threat Detection Analysis (SCYBER) Desired Skills and Experience * Experience working in a services organization supporting external commercial customers * FedRAMP assessment experience * Baltimore Cyber Range (BCR) certification * Strong understanding of common cloud infrastructures (AWS, Microsoft, Google, etc.) and their associated services * Prior experience serving in a technical operations role or similar hands-on role * Active Clearance (Secret, Top Secret, etc.) #LI-Remote Competitive salary based on experience and education

Syniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world's most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we're able to provide our incredible talent with an innovative culture and great benefits. Who We're Looking For The Domestic Tax Senior Manager will work within a talented team of tax professionals both in the U.S. and abroad to satisfy tax reporting requirements, defend historical tax positions, capitalize on tax planning opportunities globally, and partner with our internal and external stakeholders as trusted advisors. Ideal candidate will relish the fulsome exposure to the myriad interactions of global taxation, both internal and external to the Tax Department, as well as the freedom to create strategies and processes to tackle them. - Some of What You'll Do Scope of the Role: Direct Reports: This is an individual contributor role with management over processes and programs Key Responsibilities Manage U.S. tax compliance process in partnership with outsourced providers, including review and approval of all federal, state, and local tax returns and preparation of related workpapers, schedules and disclosures. Ensure workpapers and returns are accurate, appropriately documented and organized, timely filed and audit ready Review calculations of estimated payments and extensions to ensure they are complete, proper, and timely filed Lead and oversee preparation and documentation of the Company's global quarterly and annual tax provisions under ASC 740 including foreign statutory tax provisions Coordinate and maintain the Company's uncertain tax position calculations and documentation Navigate dynamics with external tax advisors, auditors, and tax authorities Manage tax notices, identify and escalate tax exposures, lead negotiations and resolve tax audits Monitor and research federal, state, and local income tax legislative changes to ensure compliance with rapidly changing taxation and capitalize on opportunities Research and draft tax policy memos documenting tax issues and positions Support M&A activity, as needed, including tax due diligence and post-close integration Identify and implement process improvements to enhance tax process efficiency and effectiveness, including tax automation and data analysis initiatives Experience, Education, and Certifications: Bachelor's degree or higher in accounting or finance; Master's Degree in taxation and/or CPA preferred 8+ years of tax/accounting experience with a public accounting firm and/or a tax department of a multi-state corporation Extensive knowledge of U.S. GAAP, solid technical proficiency and strong practical application of ASC 740 Strong tax technical skills and US federal, state and local tax compliance experience Proficiency in Microsoft Office Suite (Word, Excel, Outlook) preferred. Experience with OneSource Tax Provision preferred, data analytical software, and/or SAP a plus Additional Requirements: Extremely organized and detail-oriented individual with exceptional project management skills that can act and operate independently Strong forensic accounting skills, including ability to collect, prepare and analyze data and information to reconstruct, detect, support or refute a position and ensure that explanation provided reconciles with the underlying data Strong interpersonal, verbal and written communication skills with ability to articulate thoughts clearly and interact with all stakeholders, both internal and external effectively #LI-Hybrid #LI-JK1 - Why You Should Join Us Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture. At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world. Know someone at Syniverse? Be sure to have them submit you as a referral prior to applying for this position.

Apply now Back to search results Job no: 532306 Work type: Hourly Wage/Part-Time Senior management: Executive VP & Provost Department: Undergraduate Education Job Description The Office of Undergraduate Education is seeking an experienced writer/editor to join our department's communication team. The position will help support six academic programs in the Office of Undergraduate Education: Academic Integrity, Bridge Experience Program, First-Year Experiences, Inclusive Excellence, Office of Undergraduate Research, and Pathways General Education. This is an in-person position located in UE's office in Burruss Hall, though there is the opportunity to work remotely up to 25% of the time each week. Required Qualifications * Bachelor's degree in a writing-intensive field such as journalism or communications. * Experience publishing work in news media or a communications campaign. Preferred Qualifications * Experience working in higher education. * Experience using web content management systems. * Portfolio of published photography. * Experience using the Associated Press Stylebook. * Proficiency in PowerPoint, Photoshop, and/or InDesign. Pay Band 4 Appointment Type Restricted Salary Information $20 per hour Review Date March 3, 2025 Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Doris Shelor at (**************) during regular business hours at least 10 business days prior to the event. Advertised: February 13, 2025 Applications close:

Wilmington, DE Hybrid-three days in-office per week and two days work from home Monday-Friday, 8am-5pm or 9am-6pm CSC's Corporate Transactions team is seeking a Team Leader to lead a team of Client Service Representatives who are responsible for providing great client service, while ensuring quality, efficiency, and timeliness of corporate transaction filings. The Team Leader will be responsible for supervising, managing, motivating, and guiding team members on a daily basis. As a Team Leader, you will be the primary contact person for all team members, so communication skills must be excellent. A successful candidate in this position will be comfortable getting into the details of the day-today work of the team. Ultimately, the Team Leader will lead by setting a good example and engaging the team to achieve goals. Some of the things you'll be doing: • Create an inspiring team environment with an open communication culture • Develop key performance indicators and set clear team goals • Delegate tasks effectively and set deadlines • Oversee day-to-day operations • Monitor team performance and conduct performance reviews • Handle customer complaints and address escalations with clients • Design and implement process and operational policies • Full spectrum of employee management, development, and training • Motivate team members to achieve objectives • Discover training needs and providing coaching • Listen to team members' feedback and resolve any issues or conflicts • Recognize high performance and rewarding accomplishments • Ensure the highest levels of productivity, service, and client satisfaction levels • Organize team-building activities These are the technical skills, experience, and qualifications that would make someone successful: • 3 years of leadership experience, preferably in a customer service industry • A proven history of successfully mentoring and developing employees • In-depth knowledge of developing and utilizing performance metrics • Proficiency with MS Office, especially Excel • Tremendous written and verbal communication skills • Organizational and time management skills • Decision-making skills • Excellent change management skills • Strong analytical and problem-solving skills • Attention to detail Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.

Status: Full-Time, Employee Job Function: Software Engineering Relevant Work Experience: 4 - 7 years Career Level: Senior-Level Workplace Type: Hybrid (a mix of work from home or in office) Salary Range: $118,700 - $128,000 annually Benefits Fully Paid Medical, Dental, and Vision Insurance for Employees and Eligible Dependents Qualified High Deductible Health Plan/Health Savings Account/FSA Employee Assistance Program Prescription Drug Benefits AFLAC Long-Term Care Reimbursement WPFLM Reimbursement Employer-paid short-term and long-term disability Employer paid Life and AD&D 401(k) Plan with Company Matching and No Vesting Period Net-Employer 401(k) Contribution Bi-annual Bonus Program Minimum 15 Vacation Days Per Year 12 Company Holidays Personal Volunteer Time 20 Days of Maternity/Paternity Leave 7 Sick Days Per Year The Role The Bluetooth SIG is looking to engage a highly self-motivated individual to join as a Senior Software Development Engineer in Test. You will have the opportunity to: Contribute to the design and development of the next generation of software tools and solutions. Improve existing software tools and solutions by designing, developing, maintaining, and executing tests while ensuring a high quality bar with accurate and timely results in an Agile Scrum environment. Roles and Responsibilities Uses a working knowledge of the product(s), along with strong customer empathy, to contribute to feature area designs. Contribute to future project planning estimations on work-load and resource needs. Provides feedback on the product design and vision in planning meetings and post-mortems Develops test interfaces that enable integration testing across groups of components to improve reuse. Designs and develops new API-level automation, test frameworks, and CI automation for mission critical functionality. Develops lasting, innovative test architecture by producing simple, elegant code. Identiifes opportunities to leverage automation across products and teams. Creates test libraries and test hooks, and creates maintainable automation code, focuses on both integration and use cases Identifies and exposes possible test coverages issues during planning, and develops plans that include taking the lead to define the testing needed. Uses a cross-team perspective, and holds team members accountable for a complete technical design. Helps to define quality metrics, best practices and coding patterns, and provides deep expertise on the test coding strategy. Presents conclusions to Engineering peers that fully describe defects, their impact to feature areas, customer scenarios, and quality targets and suggests methods to fix, improve and manage the process. Initiates collaboration and provides assistance across disciplines to resolve issues outside of his or her area of responsibility to ensure the highest level of quality. Team advocate for ensuring software quality best practices are documented and adhered to. Using agile methodology, the ability to help articulate feature work to enable the team to be able to estimate new feature development work that includes ensuring a high quality bar Instrumental in ensuring team delivers work with stated timelines per our agile scrum environment Define full test plans, accounting for changing factors, schedules, and requirements. Mentor team members for growth in their responsibilities. Perform Code Reviews ensuring coding and testability standards are met. Skills and Requirements Demonstrated passion for quality in solving complex software development problems A driven problem solver with strong organizational and analytical skills with attention to detail Must have a self-driven tenacious investigative attitude for failures, and work to solve them. Must be team-oriented and accountable Ability to help team prioritize and multi-task in an Agile development environment with frequently changing requirements and features set Strong verbal and written communication skills, communicating with both technical and non-technical audiences Demonstrated Automation coding experience w

Syniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world's most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we're able to provide our incredible talent with an innovative culture and great benefits. Who We're Looking For We are looking for an organized and detail-oriented HR Specialist. This role will perform a variety of activities within our HR Shared Services model including support to major functional areas of HR Business Partners, Talent Acquisition, Talent Development, Total Rewards and HR Technology. As an HR Specialist, you will establish and maintain effective working relationships with various business units and candidates, striving for a great candidate and employee experience, continual process improvement, accurate documentation of processes and policies, and supporting special projects as needed. * Some of What You'll Do Scope of the Role: * Direct Reports: This is an individual contributor role and has no direct reports Key Responsibilities * Coordinates HR operations, providing confidential support to the HR Department. * Create, implement, and evaluate all human resource department policies, procedures, and structures. * Process all changes in Workday (i.e. employee record, manager, cost center, titles, promotions, salary, one time payments, etc.) * Support the background check process and ensure timely closure with clear communication to candidates and background check vendor to solve for delays. * Coordinate with HRBPs and HR Shared Services Advisor to ensure timely completion of candidate onboarding tasks/forms. * Collaborate with HR team to simplify workflows, automate manual tasks, and ensure data integrity in across HR. * Act as primary point of contact for HR related questions and requests by responding to employees queries and resolving issues in a timely and professional manner. * Provide ad hoc HR support and self-service guidance on 1st level HR-related inquiries (i.e. employment verification requests, etc) * Create documentation for new processes and update existing documentation based on enhancements made to existing processes * Additional Requirements: * Detail oriented and organized, with high degree of accuracy * Ability to maintain strict confidentiality * Proven ability to prioritize and complete tasks with tight deadlines * Strong problem-solving skills * Able to work in a fast-paced, time-critical environment * Able to work with variety of systems and databases including Microsoft Office Suite and Workday * Experience, Education and Certifications: * High School or advanced degree * Minimum 1-3 years of relevant Human Resources work experience * Excellent customer service skills, able to collaborate with a wide variety of people #LI-Hybrid #LI-JK1 * Why You Should Join Us Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture. At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world. Know someone at Syniverse? Be sure to have them submit you as a referral prior to applying for this position.

Architect - Salesforce Marketing Cloud The ideal Architect candidate has extensive experience as a consultant and comprehensive knowledge of the Salesforce Marketing Cloud platform. The candidate must be able to lead requirement gathering sessions, design solutions and then develop those within the Salesforce platform. The candidate must also be able to manage customer expectations and scope by working closely with stakeholders and other internal parties as appropriate. Responsibilities Assists various stakeholders and teams with understanding capabilities of the Salesforce Marketing Cloud platform. Works closely with various stakeholders to elicit, define and refine requirements for the Salesforce Marketing Cloud platform. Works closely with various stakeholders to design solutions involving the Salesforce Marketing Cloud platform. Documents design solutions within the appropriate documents as dictated by the established development processes. Establishes and evolves best practices for the development efforts within the Salesforce Marketing Cloud platform. Provides leadership and guidance on all technical aspects of the Salesforce Marketing Cloud platform. Stays current on Salesforce Marketing Cloud platform features and capabilities. Identifies risks to the platform or individual initiatives that they are engaged with and helps develop risk mitigations. Requirements - Senior Bachelor's degree in marketing, Computer Science, Information Systems, Computer Engineering, or equivalent degree 5+ years' experience in an architect role. 4+ years' experience with Salesforce Marketing Cloud. 4+ years' experience with developing SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server 1+ years' experience with HTML, CSS and JavaScript 1+ years' experience with SOAP APIs, REST APIs and integration techniques. 4+ years' experience documenting business problems\requirements, designing solutions and authoring technical documentation. Preferred Certifications (two of): SFMC Email Specialist, SFMC Developer, SFMC Consultant, SFMC Admin, SF CDP, SF Personalization (Interaction Studio), SF Intelligence (Datorama) Experience delivering solutions within waterfall and agile methodologies. Experience in a regulated industry is preferred but not required. Requirements - Role Bachelor's degree in marketing, Computer Science, Information Systems, Computer Engineering, or equivalent degree 2+ years' experience with Salesforce Marketing Cloud. 2+ years' experience with developing SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server Preferred Certifications (one of): SFMC Email Specialist, SFMC Developer, SFMC Consultant, SFMC Admin, SF CDP, SF Personalization (Interaction Studio), SF Intelligence (Datorama) Experience in a regulated industry is preferred but not required. Requirements - Associate Bachelor's degree in marketing, Computer Science, Information Systems, Computer Engineering, or equivalent degree 1+ years' experience with Salesforce Marketing Cloud. 1+ years' experience with developing SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server Experience in a regulated industry is preferred but not required. Primary Location City/State: Homebased - Conway, Arkansas Additional Locations (if applicable): Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here. Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ******************.