How long does it take to become a Crew Trainer?

It takes one year or less to become a crew trainer. That is the time it takes to learn specific crew trainer skills, but does not account for time spent in formal education.

How To Become A Crew Trainer: What It Is and Career Path

What is a crew trainer and how to become one

Updated January 8, 2025

4 min read

Crew trainers mentor new employees at fast-food restaurants, imparting everything they need to know about satisfactory customer service, sharing their wisdom and experience gained on the job.

Working at fast-food restaurants is the very first job for many, so it is safe to assume that a crew trainer is not just someone who gives instructions on daily tasks and restaurant processes. He/She or she often functions as a kind of life coach as well, setting an example of a viable work ethic and a forward-thinking attitude.

Having a high school diploma is more than enough, as far as formal education goes, but you have to know the ropes of your restaurant to be promoted to crew trainer and have experience under your belt at every possible position as a crew member. You know how the cooking equipment and drink dispensers work, you are familiar with taking orders and payments at the counter and in drive-through service alike.

Working hours are flexible, so you can work in various shifts, but forget about the part-time if you want to be a crew trainer. Working on the weekends and doing overtime is more likely. But hey, with the perks come more responsibility.

ScoreCrew TrainerUS Average

Salary

4.2

Avg. Salary $53,128

Avg. Salary $59,228

Stability Level

7.0

Growth Rate 14%

Growth Rate 0.3%

Diversity

2.9

Race

American Indian and Alaska Native 0.85%

Asian 6.49%

Black or African American 9.64%

Hispanic or Latino 18.63%

Unknown 6.92%

White 57.47%

Gender

female 57.76%

male 42.24%

Age - 21

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 21

Stress Level

7.0

Stress level is high

7.1 - high

Complexity Level

5.7

Complexity Level is intermediate

7 - challenging

Work Life Balance

9.7

Work Life balance is excellent

6.4 - fair

Key steps to become a crew trainer

Explore crew trainer education requirements

Most common crew trainer degrees

High School Diploma

44.0 %

Bachelor's

22.1 %

Associate

19.8 %

Start to develop specific crew trainer skills

Skills	Percentages
Drive-Thru	14.96%
Role Model	10.42%
Safety Standards	10.24%
Customer Orders	7.31%
Customer Service	6.86%

Complete relevant crew trainer training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New crew trainers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a crew trainer based on U.S. Bureau of Labor Statistics data and data from real crew trainer resumes.

Research crew trainer duties and responsibilities

Manage food preparation, maintain cleanliness and punctuality while effectively support customers in daily transactions with suggestive selling methods.
Utilize customer service skills while displaying creativity with culinary art to ensure a positive atmosphere for all guests and co-workers.
Provide genuine customer service to all guests, daily use of computerize POS terminal, adhere to training guidelines of company.
Communicate clearly and positively with coworkers and management, master point-of-service (POS) computer system for automate order taking.

Prepare your crew trainer resume

When your background is strong enough, you can start writing your crew trainer resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a crew trainer resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Crew Trainer Resume templates

Build a professional Crew Trainer resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Crew Trainer resume.

Apply for crew trainer jobs

Now it's time to start searching for a crew trainer job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How Did You Land Your First Crew Trainer Job

Elijah Wall

Crew Trainer, McDonald's

I started with McDonald's in September 2021 @ $11/hour, as a crew member. As my career progressed I got up to $13/hr. About 9 months in I was promoted to Crew Trainer. This was likely due to my hard work and willingness to help out when needed and do some of the tasks no one liked. As a Crew Trainer, my duties grew to help with Training Crew on how to preform their responsibilities. As a Crew Trainer I performed SOCs with the Crew (Station Observation Checklist) which certified them in an area or station of an area. There are 3 Departments, People, Kitchen, and Guest Services. Guest Services are in charge of Service Workers, Kitchen with Kitchen workers. The People Department deals with People needs for all workers. I started in the Service department as a crew and trainer, After my most recent promotion to Area Leader, I was moved to People Department. My duties as an Area Leader are to Train Crew, Provide feedback to both the Crew and Trainers, aswell as help implement and enforce policies. As a Member of the People department, I am Under the Department support, which is a Shift Leader who helps the department leader. I am the only Area Leader in my store, my duties are to assist the Shift Leader day to day, Print and Complete the targets and Goals, use delagation tools, etc.

June Beldad

Crew Trainer

First I am A cook and then after 1 year as I remember. They promoted me as cashier for the first few months to crew trainor. That's because I was good at my work they said and I have a good score on any visit like area manager, RRP, etc.. I have been in that company for 10 years. I resigned because I want to progress new experiences and new environments like they said, get out of your comfort zone. Now I'm Billing/insurance approval here in a private hospital.

How do crew trainers rate their job?

-/5

5 Stars

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1 Star

Crew Trainer reviews

A zippia user wrote a review on Oct 2019

Pros

Friendships, feeling accomplished, and training people.

A zippia user wrote a review on Jun 2019

Pros

The customers that treat you with respect are friendly kind and leave with a smile on there faces

Cons

Rude customers walk outs non tippers who don't clean up after their children just being disrespectful