What is a courtesy clerk and how to become one

Updated January 8, 2025
5 min read

A courtesy clerk helps customers with their shopping needs. They may collect carts from the parking lot, bag groceries, and help to load customers’ purchases into their vehicles. Additionally, they may assist with general cleaning and stocking tasks as needed. The role of a courtesy clerk ensures a positive customer experience and maintains smooth operations for the store. They must be friendly, helpful, and able to work well in a fast-paced environment.

ScoreCourtesy ClerkUS Average
Salary
2.2

Avg. Salary $28,657

Avg. Salary $59,228

Stability Level
6.6

Growth Rate -5%

Growth Rate 0.3%

Diversity
5.9
Race

American Indian and Alaska Native 0.97%

Asian 7.60%

Black or African American 8.43%

Hispanic or Latino 23.43%

Unknown 4.69%

White 54.87%

Gender

female 36.78%

male 63.22%

Age - 50
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 50
Stress Level
6.6

Stress level is high

7.1 - high

Complexity Level
4.3

Complexity Level is basic

7 - challenging

Work Life Balance
7.1

Work Life balance is good

6.4 - fair

What are the pros and cons of being a Courtesy Clerk?

Pros

  • Opportunities for advancement within the company

  • Access to employee benefits such as healthcare and retirement plans

  • Flexible scheduling options

  • Opportunities to earn tips from customers

  • Gaining experience in the retail industry

Cons

  • Low starting pay compared to other positions within the store

  • Limited opportunities for creativity or autonomy in your work

  • Exposure to potentially hazardous materials such as cleaning agents or broken glass

  • Dealing with shoplifters or dishonest customers

  • Working during holidays, weekends, and evenings

Courtesy Clerk career paths

Key steps to become a courtesy clerk

  1. Explore courtesy clerk education requirements

    Most common courtesy clerk degrees

    High School Diploma

    50.7 %

    Bachelor's

    22.1 %

    Associate

    17.0 %
  2. Start to develop specific courtesy clerk skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Groceries21.19%
    Front End20.26%
    Pallet Jack12.92%
    Cleanliness9.58%
    Customer Satisfaction9.40%
  3. Complete relevant courtesy clerk training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New courtesy clerks learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a courtesy clerk based on U.S. Bureau of Labor Statistics data and data from real courtesy clerk resumes.
  4. Research courtesy clerk duties and responsibilities

    • Manage transactions including cash, check, credit, and EBT transactions.
    • Put perishables away if need, help separate items at customer service out back on shelf.
    • Operate heavy saws, slicers, grinders, and wrapping machines to customer and store specifications.
    • Work with fryers and slicers, and use store intercoms to announce special promotions and weekly specials.
  5. Prepare your courtesy clerk resume

    When your background is strong enough, you can start writing your courtesy clerk resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a courtesy clerk resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Courtesy Clerk Resume templates

    Build a professional Courtesy Clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Courtesy Clerk resume.
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    Courtesy Clerk Resume
  6. Apply for courtesy clerk jobs

    Now it's time to start searching for a courtesy clerk job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Courtesy Clerk Job

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Average courtesy clerk salary

The average Courtesy Clerk salary in the United States is $28,657 per year or $14 per hour. Courtesy clerk salaries range between $24,000 and $33,000 per year.

Average Courtesy Clerk Salary
$28,657 Yearly
$13.78 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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