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Courier Driver skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical courier driver skills. We ranked the top skills for courier drivers based on the percentage of resumes they appeared on. For example, 24.9% of courier driver resumes contained patients as a skill. Continue reading to find out what skills a courier driver needs to be successful in the workplace.

15 courier driver skills for your resume and career

1. Patients

Here's how courier drivers use patients:

Provided strong organizational leadership in transporting patients, couriers, and laboratory specimens.
Transported specimens for dermatology clinical patients.

2. Cleanliness

Here's how courier drivers use cleanliness:

Maintained vehicle and equipment cleanliness, safety and general maintenance.
Maintained the cleanliness of company vehicle

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how courier drivers use customer service:

Maintain corporate commitments and standards of delivery and picking up packages, while providing exceptional customer service through direct customer interactions.
Provide exceptional customer service by assisting customers face-to-face and over the telephone concerning packages and other FedEx services.

4. Rehabilitation

Here's how courier drivers use rehabilitation:

Maintain route supply inventory to ensure prompt delivery ofproducts to rehabilitation facilities, convalescent homes and residences.
Deliver promptly and accurately to senior assisted living & rehabilitation centers in accordance with Pharmacy requirements and guidelines.

5. Delivery Service

Delivery service is a paid service in which a person or organization engages in the transportation of products, commercial delivery of letters, products in a sales or return order, packages, or other containers from an origin location to a predefined destination.

Here's how courier drivers use delivery service:

Provide efficient delivery service to commercial and residential locations while adhering to a specific time schedule.
Support and provide solutions to any customer issues regarding delivery services.

6. Punctuality

Here's how courier drivers use punctuality:

Tracked times for punctuality, became an expert Google maps user, learned how to fill out 1099s.
Monitored staff hours worked on and off the road as well as attendance and punctuality.

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7. CDL

Here's how courier drivers use cdl:

Operated company vehicles safely with CDL complying with governmental and corporate procedures.
Operated vans, step vans, and single-body cargo trucks which required a class B CDL.

Select Skills To Add To Your Resume

Patients

Cleanliness

Customer Service

Rehabilitation

Delivery Service

Punctuality

8. Safety Policies

Safety policies are the rules and codes of conduct developed by an organization to ensure workplace safety.

Here's how courier drivers use safety policies:

Drive safely utilizing company s safety policies and procedures.
Comply with all operational, security, and safety policies, including Department Of Transportation (D.O.T.)

9. Specimen Handling

Here's how courier drivers use specimen handling:

Followed strict government regulations and industry protocols regarding specimen handling, packaging, and documentation.
Train new hires on specimen handling and lab procedures.

10. FedEx

Here's how courier drivers use fedex:

Completed FedEx Aspire Pre-Management program.
Check shipments for conformance to FedEx features of service and provided coverage for all assigned routes within the station service area.

11. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how courier drivers use safety procedures:

Maintain good work habits, including reporting to work on time and adhering to standard work and safety procedures.
Follow all security and safety procedures established by company and branch.

12. Traffic Laws

Traffic laws are laws that contain a wide range of legal regulations that govern traffic and regulate vehicles. Laws are passed to keep the roads safe and regulate the flow of traffic in good time. Traffic laws include, but are not limited to, speed limit laws, impaired driving laws, insurance laws, and parking laws.

Here's how courier drivers use traffic laws:

Practice safe driving while on the road as well as adhering to traffic laws and Company guidelines.
Obeyed traffic laws, transportation procedures and reported delays to management.

13. DHL

Here's how courier drivers use dhl:

Operated as a contract driver through Vans Express and Able Trucking hired out to DHL.
Served as DHL supervisor for Atlanta route.

14. Courier Services

Here's how courier drivers use courier services:

Performed deliveries and courier services for individuals and businesses
Performed courier services for local banks, picking up bags from the bank and delivering them to the Myrtle Beach Airport.

15. Alertness

Here's how courier drivers use alertness:

Maintained alertness to be available at any moment's notice.

12 Courier Driver Resume Examples

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Charles Weaver Courier Driver Contact Information Charlotte, NC (220) 555-9427 cweaver@example.com Skills • Hospital Lab • Demonstrates Proficiency • Weather Conditions • Delivery Service • Communication • Company Vehicle • Delivery Area • Bank Bags • Hand Trucks • Mailroom Employment History Courier Driver 2020 - Present Schneider National Charlotte, NC • Deliver fuel and hazardous chemicals to various chemical plants for regional transporter of petroleum products. • Operated and maintained the tractor-trailer per state and federal regulations. • Complete daily pre-trip and post-trip inspections of vehicle and/or trailer to ensure safety. Courier 2019 - 2020 FedEx Charlotte, NC • Operated vehicle company vehicle and provided courteous and efficient delivery/pick-up of freight according to domestic and international regulations. • Maintained minor maintenance to company vehicles as necessary, maintains neat and clean personal appearance to uphold company's public image. • Operate and company vehicles and equipment in a safe manner Adhere to all company conduct policies and procedures Courier Delivery Driver 2015 - 2019 US Foods Fort Mill, SC • Provide excellent customer service to our customers when making deliveries to their homes. • Performed minor maintenance to company vehicles as necessary, maintained neat and clean personal appearance to uphold company's public image. Education High School Diploma 2010 - 2010


Heather Wood Courier Driver Contact Info Ann Arbor, MI (310) 555-8305 hwood@example.com Skills CommunicationCompany VehiclePackage DeliveryDepotDelivery ServiceRetail SalesIndependent ContractorPatienceWeather ConditionsCompany Policies Employment History Courier Driver 2017 - Present FedEx Ann Arbor, MI • Licensed to operate Class A vehicles with Hazmat tanker endorsement, doubles and triples. • Utilize effective communication and team work concepts. Courier Delivery Driver 2014 - 2017 Domino's Pizza Ann Arbor, MI • Trained new employees on how to properly deliver pizza and that they knew where locations of assigned delivery area. • Received and processed customer orders in a fast paced environment. • Clean driving record; own a valid driver's license, insurance, and reliable vehicle • Know the store's delivery area. Customer Service And Driver 2013 - 2014 Aaron's Chicago, IL • Developed product knowledge and worked the sales floor. • Directed service inquiries and complaints off the sales floor and to the correct department. • Stock items from the back room to the sales floor. Education High School Diploma 2013 - 2013


Nathan King Courier Driver Memphis, TN nking@example.com (560) 555-4425 Experience Courier Driver 2020 - Present Swift Logistics CoMemphis, TN • Know, support and enforce company policies 12. • Graduated CDL School as a CDL ACE in the one and done program, OTR Driver • Maintained travel logs to ensure compliance with State and Federal regulations. • Drive company vehicle and assigned specific route for deliveries and pickups of small packages. Laboratory Courier 2018 - 2020 FedExMemphis, TN • Provide first overnight delivery service to various business and residential customers • Promoted sales, service and reliability of company to customers of competition to generate additional business for FedEx. • Provided efficient pick up and delivery service to commercial and residential customers. • Provide efficient pick-up and delivery service Maximized customer satisfaction Compiled with all security operational procedures Meet service commitments Sales Team Member 2017 - 2018 Dollar GeneralMobile, AL • Trained and supervised staff on merchandise receipt, pricing and restocking procedures. • Managed stock on the sales floor and back storage area. Skills Medical Facilities TVS Company Vehicle Sales Floor Proper Equipment Postal Regulations Video Games Hospital Lab Stock Shelves Sensitive Documents Education High School Diploma 2017 - 2017


Dylan Anderson Courier Driver Employment History Courier Driver 2019 - Present United Parcel ServiceNew York, NY • Trained in safety standards for package delivery and customer interfacing. • Assisted the driver in package delivery and obtained signatures for confirmation of packages. • Assist in package delivery in the Bronx County area. Courier Driver 2014 - 2019 United Parcel ServiceNew York, NY • Assisted driver with package delivery in door to door service. • Drive company vehicles obeying the local and state laws. • Delivered packages to assist the driver Organized packages on the truck Tracked package delivery on computer • Home delivery commercial driver of an independent contractor with FedEx. Driver/Material Handler 2013 - 2014 FedExMemphis, TN • Unload packages off converter belts into the different routes for the package driver's. • Unload packages from truck Sort small packages. • Work in warehouse environment, while loading trailers with customer packages. • Handled hazardous materials in a safe correct manner per training. • load packages by hand into trailers from belly to ceiling. • Provided customer service to all in-home and business customers. Education High School Diploma 2013 - 2013 Contact Information New York, NY (550) 555-6482 danderson@example.com Skills Transport Materials CDL DHL Communication Unload Trucks Pallet Jack Heavy Packages Quality Standards Orderly Fashion Company Vehicle


Ann Riley Courier Driver Macomb, IL (960) 555-4316 ariley@example.com Skills Delivery Service Service Areas Food Service Menu Items Special Education Kitchen Equipment Weather Conditions OWN Vehicle Food Preparation Company Policies Employment History Courier Driver 2017 - Present Schwan'sMacomb, IL • Delivered efficient, courteous service to customers. • Answer phone calls and place customer orders both over the phone and in person. • Delivered customer orders at a timely manner. Driver Assistant 2014 - 2017 Schwan'sMacomb, IL • Completed training and education as long-haul trucker to receive CDL certification. • Drive company vehicle in safe and timely matter. • Strap down load Deliver product to customers Follow all CDL rules and regulations Caterer 2010 - 2014 Sodexo OperationsMacomb, IL • Inspected and cleaned food preparation areas. • Drive trucks to deliver such items as food, kitchen equipment, sometimes people. • Placed clean dishes, utensils, and cooking equipment in storage areas. Education High School Diploma 2010 - 2010


Louis Gordon Courier Driver Atlanta, GA (570) 555-4463 lgordon@example.com Experience: Courier Driver Enterprise Holdings Atlanta, GA 2018 - Present • Maintain clean driving record to meet company standards • Prepare address label and deliver package to overnight delivery service. • Performed tire pressure regulation and other minor routine vehicle maintenance. • Pick up & scan specimens, deliver supplies, inventory control, maintain company vehicle Mail Courier Office Depot Boca Raton, FL 2008 - 2018 • Provided 1 hour delivery service to people in the New York area. • Assist people by lifting heavy packages and placing them at their door. • Mail delivery driver, Mail Delivery Service. • Delivered legal documents to various law firms via walking, bicycle, or company vehicles. Yardmaster/Customer Service/Crew Dispatching Office Depot Boca Raton, FL 1999 - 2008 • Processed returns and exchanges according to company policies. • Organized display items in store Stocked inventory on the sales floor. • Installed and configured systems using Microsoft Windows XP, Windows Vista, and Windows 7. • Make minor emergency repairs and prepares written trip report showing mileage, gasoline purchases, etc. • Lead regional representative coordinating and monitoring daily activities for 10 CSRs in Call Center. Skills • Fedex • Blood Products • Physician Offices • DHL • Medical Specimens • Customer Accounts • Bank Branches • Additional Services • Company Vehicle • Delivery Service Education: High School Diploma 1999 - 1999


Kelly Lawrence Courier Driver Charlotte, NC (760) 555-4201 klawrence@example.com Experience: 2019 - Present Courier Driver / Papa John's International / Charlotte, NC • Receive and transmit customer orders for preparation. • Deliver customer orders in an accurate and timely fashion with a positive attitude at all times. • Received customer orders, entered into computer, prepared and delivered customer orders. 2018 - 2019 Courier Delivery Driver / FedEx / Memphis, TN • Operate company vehicles and provide courteous and efficient delivery and pick up of packages. • Provide an efficient pickup and delivery service, support customers with any issues with service. • Operated company vehicles weighing 10,001 lbs to 25,999 lbs safely and efficiently. • Provide excellent customer service and safe operation of a company vehicle. 2017 - 2018 Delivery Truck Driver / FedEx / Memphis, TN • Deliver and pickup packages to and from businesses and residences. • Monitored delivery performance and pickup performance. • Deliver and pickup customers packages in a timely, safely manner. • Lead daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals. Skills: Depot, Patience, Pick Up, Safety Standards, Clean Driving Record, Tanker Truck, Company Vehicle, Customer Orders, Outdoor Position, CDL Education: 2012 - 2012 High School Diploma /


Jack Torres Courier Driver New York, NY \| (470) 555-8911 \| jtorres@example.com Work Experience Courier Driver, Uber Technologies - New York, NY 2019 - Present Pick up and drop off people (taxi), have communication with clients. Maintained company vehicle cleanliness on a daily basis. Drive customers as taxi service to destination.Navigate car accurately via GPS.Pick up and deliver food via Uber Eats.Clean Driving record. Courier Driver, Uber Technologies - Boston, MA 2013 - 2019 maintain clean driving record, high ratings and set my own schedule Use software from GPS and smartphone apps to pick up/ drop off customers Provide customer service while talking to customers Clean driving record, and always focusing on safety and customer service. Clean record, no accidents or complaints. Clean driving record and background check Cashier/Delivery Driver, Burger King - Chicago, IL 2012 - 2013 Cleaned customer service area in accordance to Burger King's sanitary standards. Prepare certain food products for each stain and store them into the freezer for the next shift. Deliver food orders to customers in delivery area. Provided quality customer service by greeting customers and answering any questions. Skills Weather Conditions, Heavy Equipment, Communication, Independent Contractor, Anti-Money Laundering, Customers Homes, Heavy Packages, Company Policies, Company Vehicle, Tractor Trailer Education High School Diploma 2012 - 2012


Noah Wright Courier Driver Main, PA (820) 555-2998 nwright@example.com Experience Courier Driver, Watsontown Trucking Co, Main, PA 2016 - Present • Delivered packages with care and proficiency, excellent customer service, up keep and maintain company vehicle. • Delivered and picked up packages at both commercial and residential areas using a company vehicle. • Franchise Driver for Scholfield Transport Inc./ Baltimore office #846 Hazmat tanker Driver Courier, The Republican Company, Main, PA 2010 - 2016 • Handled CODS and had various certifications with hazardous materials and other situations. • Provided an efficient pick up and delivery service that maximized customer satisfaction. Merchandiser, Sales, The Bon-Ton, Main, PA 2004 - 2010 • Provided excellent fluent support as a Customer Service Specialist. • Explained the benefits of being a Macy's cardholder and helped the company to sign up new customers. • Move product from the back room to the sales floor and set to modular/plan-o-gram Performed inventory counts and pulls. • Stock merchandise to sales floor Cashier/Customer Relations Skills • Sales Goals • DHL • Plan-O-Grams • Product Development • Store Management • Hazardous Materials • Communication • Delivery Service • Stock Room • Depot Education 2001 - 2004 Bachelor's Degree Business, Pennsylvania State University Main, PA


Cheryl Stone Courier Driver Springdale, AR \| (920) 555-4658 \| cstone@example.com Employment History: J.B. Hunt Transport Services - Springdale, AR 2016 - Present Courier Driver • Operate equipment safely using the SMITH SYSTEM, perform pre-trip and post-trip inspections and comply with DOT rules and regulations. • Acquired CDL license Over-The-Road truck driver Self-Managed, monitored driving route and conditions, with no accidents or incidents • Distribute and allocate hazardous materials to specialized handlers and routes. • Delivered packages with care and proficiency, excellent customer service, up keep and maintain company vehicle. • Route organization, delivery, pick-up freight according to DHL priority deadlines Care/maintenance of company vehicle Operate scanner/maintain paperwork/customer service J.B. Hunt Transport Services - Springdale, AR 2015 - 2016 Courier Driver • Acquired CDL license Over-The-Road truck driver Self-Managed, monitored driving route and conditions, with no accidents or incidents • Operated company vehicle and fueled daily. • Oversee, delegate and lead team members for a productive daily First Overnight delivery service. • Home delivery commercial driver of an independent contractor with FedEx. • Loaded and scheduled my company vehicle to ensure fast delivery. • Operated company vehicles and hand held scanning devices. Swift Logistics Co - Springdale, AR 2014 - 2015 Driver Sales • Foster a company s culture of respect, honest and keep the line of communication always open. • Still employed, I have my hazmat endorsement, Twic card, doubles, tripples and tankers. • Maintain cleanliness and fluid levels, fuel levels; tire pressures to all company vehicles and trailer's. • Understand and support company policies. Skills: Sales Route, Retail Sales, Clean Driving Record, Depot, Independent Contractor, Physician Offices, POS, CDL, DHL, Safety Rules Education: High School Diploma 2014 - 2014


Lori Ortiz Courier Driver phone(570) 555-4742 addressMemphis, TN emaillortiz@example.com Experience 2020 - Present Courier Driver FedEx · Memphis, TN • Delivered packages with care and proficiency, excellent customer service, up keep and maintain company vehicle. • Operated company vehicles and maintained clean driving record. • Operate company vehicles and provide courteous and efficient delivery and pick up of packages. • Performed minor maintenance to company vehicles as necessary, maintained neat and clean personal appearance to uphold company's public image. 2018 - 2020 Courier Pizza Hut · Jacksonville, FL • Order tracking, Map reading Timely deliverys • Monitored drivers progress with GPS. • Provide on time, same day pick up and delivery of primarily medical specimens and equipment. 2013 - 2018 Parts Delivery Driver Pizza Hut · Jacksonville, FL • Deliver food and beverages to designated delivery areas accurately and in a timely manner. • Comply with federal, state, and company policies, procedures, and regulations. • Maintained a sanitary work station while providing excellent customer service. Skills • Store Cleanliness • Medical Specimens • Postage Meter • Setup • Company Vehicle • Automotive Parts • Safety Procedures • Company Policies • Basic Customer Service • Delivery Service Education 2013 - 2013 High School Diploma


Christine Williams Courier Driver phone:(540) 555-0428 email:cwilliams@example.com address:Memphis, TN Employment History Courier Driver 2018 - Present FedEx · Memphis, TN • Maintained a daily, legible Department Of Transportation log book and submitted delivery records daily. • Provided an efficient pick up and delivery service to homes and businesses. • Provided an efficient pick-up and delivery service while complying with all operational, security and safety policies, procedures and processes. • Perform light maintenance to company vehicles. Driver Assistant 2011 - 2018 Swift Foods Company · Memphis, TN • Cross country truck driver, delivering merchandise to customers I have CDL with Hazmat endorsements • Prepared menu items and requested Handled monetary transactions Delivered product to consumers • Followed food safety procedures according to company policies and health and sanitation regulations. Courier Driver 2006 - 2011 FedEx · Memphis, TN • Operated company vehicles safely with CDL complying with governmental and corporate procedures. • Provide efficient pickup and delivery service in an accurate and timely manner. • Loaded and unloaded aircraft, containers and company vehicles. Skills Package Delivery Patience Communication Osha Independent Contractor Customer Materials Delivery Service Outdoor Position Customer Service Stacks Merchandise Education High School Diploma 2001 - 2001

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List of courier driver skills to add to your resume

The most important skills for a courier driver resume and required skills for a courier driver to have include:

Patients
Cleanliness
Customer Service
Rehabilitation
Delivery Service
Punctuality
CDL
Safety Policies
Specimen Handling
FedEx
Safety Procedures
Traffic Laws
DHL
Courier Services

Alertness
GPS
Routine Maintenance
Customer Packages
Hazardous Materials
Lab Specimens
Medical Equipment
Dangerous Goods
TSA
Safety Standards
Telephone Numbers
Two-Way Radio
Delivery Tasks
Hazardous Goods

Customer Materials
International Shipments
Medical Facilities
Demonstrates Proficiency
Service Type
Delivery Vehicle
Bank Deposits
Service Commitments
Unload Trucks
Dollies
Medical Specimens
Delivery Truck
Corporate Procedures
Bank Bags

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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