Counter Attendant job description

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain The Human Race.
PRIMARY PURPOSE:

As a Fountain Worker, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

* Take and place order, and serve and garnish food and drinks efficiently and accurately in work area as applicable
* Collect money, while following all proper cash handling and comp procedures
* Maintain the cleanliness, sanitation, and the appearance of the front and back of house, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
* Pack and complete order as per guests' preference with any necessary condiments
* Properly label and date products per safety and sanitation procedures
* Perform opening and closing duties based upon shift assignment
* Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish products as needed in work station, counters, tables, etc.
* Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
* Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

* Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
* Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators and coolers, slicers and beverage machines
* Knowledge of health, safety and sanitation regulations
* Basic computer skills and experience with varied Point of Sale (POS) systems
* Able to handle multiple types of information and/or perform multiple tasks
* Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts

PREFERRED:

* One (1) year of experience as a food handler in a similar, high-volume, fast paced restaurant
* One (1) year of experience of guest service experience
* Experience working in a similar resort setting

Location:

Las Vegas, Nevada

• Must be at least 16 years of age
• Must have good organizational skills
• Open to varied work schedules and hours depending on the restaurant’s needs
• Must be able to use to lift, push, pull, or carry heavy objects up to 25 pounds
• Must be able to stand for several hours and walk for long periods of time
• Must be a team player
• Must possess excellent customer service skills

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• 401(k)
• Flexible schedule
• Paid time off
• Employee discount
• Paid training

Company Introduction

Bob Luby opened his first restaurant in 1947 in San Antonio. His goal was to serve good, fresh food in a setting people would want to come back to time and time again. A place that felt like home.
The idea caught on.
We’ve never wavered from Bob’s commitment. Generations of Texans will back us up on this. Take Paula, who was a kid when she started coming to Luby’s with her parents and grandparents. Or Alex, who’s been coming to Luby’s with his friends for more than 20 years. Or Paul Konecny, who has eaten at Luby’s almost every day since 1974.
Entire families have grown up with us. And we smile every time we see familiar faces bringing in a whole new brood of children and grandchildren. We consider that as big a part of our success story as anything else we do.
People keep coming back because Luby’s serves classic homestyle comfort food. Butchers hand-carve meats onsite every day next to cooks who prepare entrees and sides from locally sourced ingredients. We want to make sure everyone who comes in is comfortable and has a good experience.
So load up your tray with meatloaf, square fish, liver and onions, mac and cheese, fresh veggies or a slice of coconut cream pie and make yourself at home. Enjoy a true Texas original.

+ Position Type: Full-Time Regular
+ Department: COUNT ROOMS - 135 - DWPALCR00

+ Property: Diamond Jo Worth

+ Location: Northwood, IA

+ Education Required: High School or Equivalent

+ Experience Required: Less than 1 year

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Position Description:

Position comes with a $2,500 Sign-On Bonus!!Supervise the Count Room operations in accordance with gaming regulations and company policies and procedures. Ensure all money is accounted for properly with paperwork completed each day.

+ Participate in the count, ensuring the integrity of the count and compliance with gaming regulations and internal controls.

+ Perform prep work, which includes loading carts with empty boxes, securing accurate listing of slot machines scheduled to be dropped.

+ Perform the count of the slot drop in accordance with internal controls and transport funds to Count Room.

+ Generate reports for the end of each shift and after the count is completed.

+ Initiate and complete the transferring of funds to the Vault after verifying all the count processes have been fully completed.

+ Maintain a good rapport with the Cage, Audit, and Casino personnel and deal with problems as they arise.

+ Ensure that the inventory of supplies is adequate and that all machinery is in good working order.

+ Maintain confidentiality, safety, and security standards in the room at all times.

+ Maintain knowledge of work minimum internal control standards as they relate to the counting of the funds.

+ Perform other duties as assigned.

Position Requirements:

+ Must be 18 years or older.

+ High School diploma or GED.

+ Previous count room experience, preferred.

+ Able to operate electric cart and money counters.

+ Must be able to use standard office equipment and be able to use a 10-key by touch.

+ Must be detail-oriented.

+ Other physical requirements of the job that must be performed with or without a reasonable accommodation include stooping, reaching, pulling, standing, sitting, and walking, heavy lifting up to 50 lbs. and use of repetitive motions.

+ Must be able to obtain/maintain any necessary certifications and/or licenses.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.