Cooper's Hawk Winery and Restaurants Jobs In Orland Park, IL

The Cooper's Hawk Tasting Room Attendant has passion for guest service, food, wine and hospitality. They ensure an exceptional Guest experience through efficient and friendly team-based service, while educating our Guests on Cooper's Hawk products, wines. The Tasting Room Attendant helps grow our Wine Club community by educating our guests on the program and inviting them to join. Compensation Range: $15.00 to $18.00 per hour. Pay offered is determined by skills, qualifications and experience. What You'll Get * Incredible Discounts: * 50% Dining and Carryout * 40% Retail Wine * 20% Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program * Company Matching 401(k) Retirement Savings Plan * Flexible Savings Accounts- Health and Dependent Care * Highly Competitive Pay plus Team Member Incentives & Rewards * Pay Access before Pay Day * Flexible Schedules * Paid Time Off * Access to Team Member Relief Program * Employee Assistance Program, providing mental health, legal and financial counseling. * "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services * Employee Referral Bonus Program * Wine and Culinary Education * Career Growth Flight Plan * Milestones Recognition Program * Please refer to the benefits section of our Cooper's Hawk careers site for more detailed benefits information. What You'll Do * Greet all guests with hospitality; engage and answer questions about food, wine, Wine Club and facilities in a friendly, helpful manner * Maintain full knowledge of Cooper's Hawk food, retail items, wines and Wines of the Month and Wine Club events * Proactively build relationships with Guests and create a memorable experience * Actively educate Guests on the Cooper's Hawk Wine Club and its offerings and rewards; invite them to participate in the Club with the goal of expanding our membership base * Maintain full knowledge of Tasting Room functions and retail products, including how tastings are conducted, their cost, and wines featured on the monthly tasting. * Maintain an awareness of the Host and Service Assistant positions and support when needed * Serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines * Assist with the transport of Carryout and Curbside Delivery orders to our Guests * Actively seek out and recognize opportunities to sell products sold in the Tasting Room. * Stock wine and retail merchandise in the Tasting Room; ensure all food and retail merchandise is attractively displayed per set standards. * Maintain a safe, sanitary, organized, and stocked work area * Complete necessary side work during non-busy hours * Handle cash and utilize the MICROS system according to company standards * Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing * Perform other duties as assigned What You'll Need * Must represent Cooper's Hawk Values * Must be at least 21 years of age * Experience in a casual dining or upscale dining environment or retail sales preferred * Experience in a wine environment or equivalent preferred * A hospitality-focused individual with a passion for guest service, food and wine * An individual who thrives in a team-based environment * Must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join. * Experience using Micros or similar POS systems * Ability to communicate clearly with Guests, Managers and Team Members * Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment * Ability to stand and walk up to 10 hours per shift * Ability to lift and carry up to 40 pounds * Ability to exert fast-paced mobility up to 6 hours in length * Must be able to read, write and understand English * Ability to perform essential functions to Cooper's Hawk standards and with reasonable accommodation * Ability to work flexible shifts and schedules, inclusive of weekends and some holidays Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $14 - $16 per hour Salary Range: 14 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $14 - $16 per hour Salary Range: 14 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.

The Event Coordinator supports the sales department in executing the important behind-the-scenes administrative functions that keep the Store functioning efficiently. Without this critical role, our efforts to provide “unreasonable hospitality” would be impossible. The Event Coordinator is responsible for supporting the sales department by way of completing administrative duties & confirmation calls to finalize event details. Additionally, the Event Coordinator participates in the exciting sales process and is responsible for a portion of booking our valuable social market. YOU WILL BE AN OUTSTANDING EVENT COORDINATOR IF: • You are friendly and demonstrate a “You Got It” attitude • You demonstrate good decision-making skills and can communicate effectively with guests, Sales Team and Management Team • You can communicate clearly and regularly with Operations, the Sales Team and guests • You can clearly verbalize guests needs to Operations and other Team Members • You have strong organization skills • You have strong verbal skills • You are able to analyze basic data to help Operations and the Sales Team with decision making • You can read and communicate in English ESSENTIAL DUTIES AND RESPONSIBLITES: • Go above & beyond to ensure the needs of each Special Events Guest are met, communicating all requests from host to ensure all contracts are updated accordingly. • Take RFP's and calls for social events, converting them to closed “won” business. • Conduct Site tours as needed. • Ensure accurate and prompt distribution of all paperwork for “pop up parties” working through management team to ensure they are staffed to support. • Provide administrative support to the Sales Department including follow up on calls/emails/tasks with Event Host after the sale is “closed won”, communicating to Operations any changes to BEOs or updated signed contracts. • Follow up on AR's, collect payment information, and close out any remaining balances. • Submit check requests/invoices as needed. • Ensure Operations has the most up-to-date BEO for each event. • Offer “upsell” opportunities to Event Hosts after sale is “closed won”. Because we expect you to “Act like you own it” your job includes everything listed above PLUS the ever popular “other” duties as assigned”. If you see a need, meet it; if you have an idea, share it; if you see a Team Member needing help, jump in and lend a hand. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. Salary Range: 17 - 20 We are an equal opportunity employer and participate in E-Verify in states where required.

Cooper's Hawk Winery & Restaurants is seeking a strategic and results-driven Social & Digital Marketing Manager to lead social media strategy and digital advertising efforts. This role requires a consultative approach to maximizing performance, while balancing strategic vision and tactical execution to drive engagement, brand awareness, and business growth. It will also support paid Wine Club acquisition efforts, overseeing initiatives for 67+ Cooper's Hawk Winery & Restaurant locations and Piccolo Buco by Cooper's Hawk. The ideal candidate is a forward-thinking strategist who develops innovative social media campaigns while optimizing digital ad performance. They will lead a Social Media Content Specialist, ensuring cohesive messaging and execution across organic and paid digital channels. This role is a key brand storytelling function, refining messaging and visual identity in collaboration with the Brand Team. What You'll Do: Social Media Strategy & Leadership: * Develop and execute a comprehensive social media strategy that increases brand awareness, engagement, and audience growth across all platforms, including emerging channels. * Oversee the Social Media Content Specialist, guiding content creation, community engagement, and campaign execution. * Manage social media content calendars and align them with broader marketing initiatives at least one quarter in advance. * Track social analytics, competitive insights, and social listening to optimize content and inform future strategies. * Collaborate with marketing, PR, partnerships, operations, and retail teams to develop cross-channel social campaigns. * Manage proactive and reactive community engagement, ensuring timely responses and fostering brand loyalty. * Lead influencer marketing efforts by evaluating past activations and developing new strategies to expand reach. * Stay ahead of trends, platform changes, and emerging social opportunities. Digital Advertising & Performance Marketing: * Develop and manage paid media strategies across Paid Search, Paid Social, and Retargeting, to drive qualified traffic and conversions. * Create and manage landing pages on CMS and Unbounce for organic and paid campaigns * Optimize digital ad campaigns for traffic, conversions, and member acquisition, ensuring budget efficiency and KPI achievement. * Analyze and report on digital campaign performance, providing actionable insights for continuous optimization. * Execute and manage localized paid campaigns through Ads Manager to support hyper-targeted business objectives. * Oversee affiliate marketing programs, building partnerships to expand reach and maximize conversions. * Implement SEO strategies to improve organic search rankings and brand visibility. * Manage social engagement & reputation, ensuring proactive brand engagement. Website & E-Commerce Management: * Drive digital marketing initiatives to enhance web and app engagement, retention, and conversions. * Oversee website maintenance, optimization, and updates to ensure functionality and performance. * Manage online ordering platforms, including eGift Cards and e-commerce promotions. * Track and share insights on web traffic, conversion rates, and online performance. * Collaborate with cross-functional teams to improve the digital customer journey. What You'll Need: * Must represent Cooper's Hawk values: We Create Community. We Care About People. We Are Different. We Are Committed to Being the Best. We Have Fun and Celebrate. * 6+ years of experience in social media, digital marketing, and paid media strategy, with a strong background in performance marketing and content creation. * Bachelor's degree in Marketing, Communications, Digital Media, Business, or a related field. * Team management skills, with experience developing direct reports. * Expertise in paid media strategies (Paid Social, Paid Search, Retargeting), SEO, and affiliate marketing to drive conversions and optimize digital performance. * Strong analytical skills, with experience in data analysis, campaign optimization, and delivering data-driven insights. * Experience optimizing campaigns across multiple platforms, including Facebook, Instagram, TikTok, YouTube, and emerging channels. * Excellent project management skills with the ability to manage multiple initiatives simultaneously. * Highly organized with excellent communication, presentation, and collaboration skills. * Proficiency in digital tools and platforms, including Google Ads, social media management tools (Sprout, Hootsuite, Dash Hudson), Google Analytics, Adobe Creative Suite, and Microsoft Office Suite. * Experience in hospitality, food & beverage, or retail industries is a plus. * Willingness to travel up to 20%, including 2-3 weekends per year. Competencies: * Manage Systems * Disciplined Behavior * Action-Oriented * Communicates Effectively * Collaborate Compensation Range: Compensation range is $100,000 - $110,000/year + bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. What You'll Get: * Incredible Discounts: * Monthly Dining Allowance * 50% Dining and Carryout * 40% Retail Wine * 20% Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program * Company Matching 401(k) Retirement Savings Plan * Flexible Savings Accounts- Health and Dependent Care * Health Savings Account * Long-Term Disability; Voluntary Short-Term Disability * Basic Life and AD&D Insurance (with option to purchase additional coverage) * Paid Parental Leave * Highly Competitive Pay plus Team Member Incentives & Rewards * Paid Time Off * Milestones Recognition Program * Complimentary Gym Membership in RSC Building * Hybrid Work Week (3 days in office, 2 days remote, depending on role) Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive Social Bays. As a Concierge, you will guide groups through deciding on what type of games to play based on the needs of the group, give tips and best ways to have the best time, and ensure they are set up for success to enjoy a little competition and FUN! NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action. Welcomes and engages all Guests by providing exceptional service that creates unforgettable experiences. You will be the face of the FUN! Creates an environment of high engagement and FUN for our Guests. Guides groups of Guests through collaborative activities and games. Is the knowledge master of the game types and provides tips and tricks to the Guests to have the best experience. Understands Guest's needs to determine which game(s) is best for the group. Supports Guests with any service and basic technical questions. Alerts the Amusement Team when something beyond basic technical assistance is required. Partners with the Service Team to ensure our Guests receive prompt and attentive beverage and food service. Completes any required side work to support the set-up and break down of the Social Bays. Resetting and cleaning Bays to approved standards after use to prepare for next Guests. Adheres to company's sanitation procedures. Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests. Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness. Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience. Must be able to read and communicate in English. Dressed in proper dress code requirements, looking neat, clean and professional at all times. Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an Equal Opportunity and e-Verify Employer where required by law. Salary Compensation is from $14 - $16 per hour Salary Range: 14 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. * Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. * Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. * Assists with the maintenance and upkeep of the Viewpoint and Midway areas. * Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. * Checks for restocking of necessary supplies. Brings all areas up to standard. * Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. * Assists with the set up and break down of special events functions as directed by management. * Provides game assistance by promptly notifying Support Technicians or Management as needed. * Assists and directs Guests to Kiosk areas and answer questions as needed. * Ensures that our Guests adhere to house policies as outlined and informs management of any issues. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Assists other Team Members as needed or as business dictates. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. * Must demonstrate ability to read and communicate in English. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $15 - $17 per hour Salary Range: 15 * 17 We are an equal opportunity employer and participate in E-Verify in states where required.

Cooper's Hawk Winery & Restaurants is evolving its business model to sustain industry-leading growth, and we are expanding our Finance team to support strategic, data-driven decision-making. In this critical role, the Sr. Manager, Data Analytics & Business Intelligence will be instrumental in enhancing financial reporting and business intelligence capabilities. This individual will lead the transformation of Excel-based reports into dynamic Power BI dashboards, develop new financial reports, and deliver on actionable insights to drive performance. As the primary liaison between Finance, Operations and the Data team, this role will ensure that our data infrastructure, KPI reporting, and analytics tools are optimized to support accurate forecasting, performance measurement, and strategic decision-making. The ideal candidate has a strong background in KPI reporting, data analytics, and business intelligence tools, with experience in the restaurant or hospitality industry being a plus. This position is based at our Restaurant Support Center in Downers Grove, IL, as a key member of the Finance team. What You'll Do: * Develop and maintain Power BI reports and dashboards that provide clear and actionable financial insights. * Convert existing Excel-based financial reports into automated and dynamic Power BI reports. * Collaborate with the Finance team to identify reporting needs and translate business requirements into data-driven solutions. * Work closely with the Data team to ensure the financial data lake is structured effectively and supports reporting needs. * Identify opportunities to enhance financial reporting processes through automation and advanced analytics. * Maintain and validate data accuracy in Power BI reports, ensuring integrity and consistency across financial reporting. * Partner with cross-functional teams to provide insights that drive business decisions and improve financial performance. * Develop and document best practices for BI reporting, including data governance and report design standards. What You'll Need: * Bachelor's degree in Finance, Accounting, Data Analytics, Computer Science, or a related field or related work experience * 5+ years of experience in financial reporting, data analytics, or business intelligence. * Strong proficiency in Power BI, including DAX, Power Query, and data modeling. * Advanced Excel skills, including experience with complex formulas, pivot tables, and macros. * Experience working with SQL and data lakes is preferred. * Knowledge of data science concepts and their application in financial analytics is a plus. * Strong analytical and problem-solving skills, with the ability to translate business needs into data-driven insights. * Excellent communication skills with the ability to collaborate effectively across departments. * Experience in the restaurant or hospitality industry is preferred but not required. Competencies: * Familiarity with financial forecasting, budgeting, and profitability analysis. * Experience with other BI tools such as Tableau or Looker. * Understanding of ETL processes and data warehousing best practices. Compensation Range: Compensation range is $135,000-$170,000/year + bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. What You'll Get: * Incredible Discounts: * Monthly Dining Allowance * 50% Dining and Carryout * 40% Retail Wine * 20% Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program * Company Matching 401(k) Retirement Savings Plan * Flexible Savings Accounts- Health and Dependent Care * Health Savings Account * Long-Term Disability; Voluntary Short-Term Disability * Basic Life and AD&D Insurance (with option to purchase additional coverage) * Paid Parental Leave * Highly Competitive Pay plus Team Member Incentives & Rewards * Paid Time Off * Milestones Recognition Program * Complimentary Gym Membership in RSC Building * Hybrid Work Week (3 days in office, 2 days remote, depending on role) Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Assists Bartender, Cocktail Staff and Wait Staff by maintaining area cleanliness and providing necessary support to ensure fast, friendly and accommodating service. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Adheres to all company safety and sanitation policies and procedures. Responsible for bus stand cleanliness and stocking. Ensures wait stations remain clean. Empties trash and spot sweeps whenever floor needs it, or when a Manager requests. Performs opening/closing responsibilities, including party breakdown/duties. Restocks and prepares supplies for shift change and or close. Ensures food is properly garnished prior to running out to Guests. Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly. Busses and resets tables. Delivers food to tables and ensures the Guests have everything they need. Offers assistance to Guests by clearing away dishes and glassware, and refilling beverages. Assists in party setup. Maintains cleanliness of restrooms, including restocking of supplies. Cleans high chairs and booster chairs. Assists other Team members as needed or when business needs dictate. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Restaurant and/or bar experience preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team members. Must be at least 16 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $8.4 - $13 per hour Salary Range: 8.4 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from Salary Range: 14 - 19.75 We are an equal opportunity employer and participate in E-Verify in states where required.

We are seeking a motivated and detail-oriented Wine Club Financial Analyst to join our finance team, reporting to the Sr. Manager, Wine Club Analysis & Reporting. This role will play a key part in analyzing financial and operational data related to our wine club, identifying trends, and assisting with forecasting and planning to drive strategic decision-making. As part of our team, you will be responsible for generating and maintaining weekly and monthly financial reports, monitoring Key Performance Indicators (KPIs), and helping optimize the financial performance of our wine club. You'll work closely with finance, operations, and marketing teams to provide insights that support membership growth, bottle pickup trends, and invite and retention rates. This is an excellent opportunity for someone looking to gain hands-on experience in financial analysis within the subscription-based wine industry, develop skills in forecasting and reporting, and grow within a collaborative and fast-paced environment. This position will be a part of the Finance team and is located at the Restaurant Support Center in Downers Grove, IL. What You'll Do: * Subscription Trend Analysis: Analyze membership data, bottle pickup patterns, and invite conversion rates to identify trends and opportunities for improvement. * Forecasting & Planning: Assist in creating financial models and projections to support budgeting, forecasting, and cost management efforts for the wine club. * KPI Monitoring & Analysis: Track, analyze, and report on key performance indicators (KPIs) such as: * Membership growth and retention rates * Monthly subscription revenue and churn rate * Bottle pickup frequency * Invite conversion rate * Customer lifetime value (CLV) and acquisition costs * Financial & Operational Reporting: Prepare and distribute weekly and monthly reports tracking wine club performance, revenue trends, and customer engagement metrics. * Variance Analysis: Compare actual financial performance against forecasts and budgets, identifying drivers of variance and providing actionable insights to improve results. * Data Management: Gather, consolidate, and analyze large datasets from various sources to ensure data accuracy and integrity. * Process Improvement: Identify opportunities to streamline reporting processes, automate manual tasks, and improve data visualization techniques to enhance decision-making. * Cross-Functional Collaboration: Work closely with finance, operations, and marketing teams to support strategic initiatives and drive wine club growth and profitability. What You'll Need: * Must represent Cooper's Hawk Values * Education: Bachelor's degree in finance, Accounting, Economics, Business, or a related field * Experience: 1-3 years of experience in financial analysis, reporting, or a related field (experience in the restaurant, hospitality, or retail industry is a plus). * Analytical Skills: Strong ability to interpret financial data, identify trends, and provide actionable insights. * Technical Skills: Proficiency in Microsoft Excel (pivot tables, VLOOKUP, financial modeling), with experience in financial systems (SAP, Oracle, Hyperion, or similar) being a plus. Experience with business intelligence tools like Power BI or Tableau is a plus. * Industry Interest: Passion for the restaurant and hospitality industry, with an understanding of key financial and operational metrics in the sector. * Communication Skills: Strong verbal and written communication skills, with the ability to present financial insights clearly. * Attention to Detail: Highly organized with a strong focus on accuracy in financial reporting. * Problem-Solving: Ability to think critically, identify inefficiencies, and provide data-driven recommendations. Compensation Range: Compensation range is $63,000-$75,000/year. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. What You'll Get: * Incredible Discounts: * Monthly Dining Allowance * 50% Dining and Carryout * 40% Retail Wine * 20% Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program * Company Matching 401(k) Retirement Savings Plan * Flexible Savings Accounts- Health and Dependent Care * Health Savings Account * Long-Term Disability; Voluntary Short-Term Disability * Basic Life and AD&D Insurance (with option to purchase additional coverage) * Paid Parental Leave * Highly Competitive Pay plus Team Member Incentives & Rewards * Paid Time Off * Milestones Recognition Program * Complimentary Gym Membership in RSC Building * Hybrid Work Week (3 days in office, 2 days remote, depending on role) Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

North American Concessions in Chicago, IL is looking for Cooks to join our strong team. We are located within Midway Airport. Our ideal candidate is attentive, motivated, and reliable. The Cook is passionate about cuisine, pays attention to detail, has strong work ethic and eager to learn. Line cooks work in a fast-paced environment ensuring that all menu items are cooked, plated and taste to company standards. Essential Functions: Follow all prescribed portioning controls and par levels Prepare menu items according to prescribed recipes and/or special requests Available to work a variety of hours, days, and shifts, including weekends Safely and effectively use and operate all necessary tools and equipment, including knives Maintain food safety and quality standards Ability to cook burgers to different temperatures per the customer's requests Ability to read a thermometer correctly and efficiently Communicate any food delays or issues to management Maintain menu item counts and communicate to Management and service staff when quantities fall below restaurant specific minimum quantity Accurately account for all items coming out of the station Responsible for daily upkeep and cleaning of equipment. This includes, but is not limited to; sweeping/scrubbing floors, degreasing/cleaning the stove and oven air vent, and degreasing the deep fryer. Menu knowledge ie; being able to explain items in detail to customers and suggesting/upselling food and drink pairings. Understand and follow the food allergy procedure and special orders/restrictions Comply with all safety and sanitation guidelines and procedures Responsible for proper rotation of products Responsible for daily upkeep and cleaning of equipment Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Employee Handbook Get along well with others and be a team player Other duties and tasks as assigned by manager Qualifications: Proven working experience as a cook Familiarity with kitchen equipment and utensils Strong attention to detail Ability to listen and communicate effectively Experience in cooking custom items to order specifications Ability to prepare all sauces and marinades for Hot Rice Bowl Station (Arami) Must be able to prep throughout the shift Recommends new items to Chef Ability to multi-task Must be able to cook anything on the menu Ability to plan the person's shift responsibilities, ie; when to clean, organize, and restock Maintain constant stock of necessary items Must be able to obtain food safety certifications, i.e., Food Handler's, & Allergens Demonstrates excellent customer service skills Requires occasional lifting, carrying, pushing/pulling of up to 40 lbs. Must have excellent communication skills Must have the ability to get badged by The Chicago Department of Aviation, which includes a federal background check, as well as maintaining the badge. · Must be able to uphold all CDA and TSA regulations related to safety and security

* KM Compensation range is $55,000-$65,000/year + 10% bonus potential. * The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. As a Kitchen Manager, you will help lead the way in our fast-paced, high-volume, scratch kitchen, driving the culinary execution of our uniquely inspired menu, that is thoughtfully paired with our Cooper's Hawk wines. You will partner closely with the Executive Kitchen Manager to drive operational excellence and growth, while coaching and inspiring our team members to ensure high food quality and a first-class guest experience. What You'll Get * Incredible Discounts: * Monthly Dining Allowance * 50% Dining and Carryout * 40% Retail Wine * 20% Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program * Company Matching 401(k) Retirement Savings Plan * Flexible Savings Accounts- Health and Dependent Care * Health Savings Account * Long-Term Disability; Voluntary Short-Term Disability * Basic Life and AD&D Insurance (with option to purchase additional coverage) * Paid Parental Leave * Highly Competitive Pay plus Team Member Incentives & Rewards * Paid Time Off * Access to Team Member Relief Program * Employee Assistance Program, providing mental health, legal and financial counseling. * "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services * Employee Referral Bonus Program * Milestones Recognition Program * Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers * Annual Destination Conference for General Managers and Executive Kitchen Managers * Career Development Opportunities What You'll Do * Oversee 1-2 departments including dish, prep and/or line * Adhere to policies and manage assigned operating systems * Ensure collaboration between kitchen and front of house operations * Represent company values and create a respectful and cohesive work environment * Manage people by: * Participating in hourly kitchen team member hiring * Training and verifying team members adhere to dish and/or prep standards * Being responsible for understanding and balancing labor needs * Lead department meetings and coach team members * Be accountable for prep and line knowledge to maximize financial and operational results * Help execute new menu and system roll-out and kitchen initiatives * Assist in executing private events, including monthly themed Wine Club dinners * Assist in maximizing financial and operational results and helping with weekly inventory, as needed * Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite * Maintain a safe and healthy work environment and uphold food safety standards * Maintains a professional image by adhering to guidelines listed in the Team Member Handbook * Other duties as assigned What You'll Need * 1-2 years of supervisory experience in high volume kitchen in a full-service restaurant environment. Scratch kitchen experience preferred. * Excellent verbal and written communication skills * Ability to read, understand and communicate in English * Demonstrates financial acumen * Proficient in Microsoft Office Suite * Preferred certifications include ServSafe and state/local licensing requirements * Must be able to lift and carry up to 50 lbs. * Must be able to stand for at least 10 hours per shift * Must have the ability to work 50-60 hours per week * Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays Please visit the benefits section in our Cooper's Hawk career site for more detailed benefits information. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

A Hospitality Specialist is the first person the guest sees and the last: you are the face of the restaurant! As a host/hostess, you will be a member of a cohesive team that supports each other's success in a fast-paced environment. What you will do: Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience. Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant Seat guests at their own pace, handing the appropriate menu(s) to each guest after they're seated. Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service. Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction. Perks of the job: Great pay Flexible schedules Growth opportunities A Hospitality Specialist is responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day! If this sounds like you, please apply today!

Café team members will be responsible for providing industry leading hospitality and food service at the Community Café inside a large corporate office building located at 3500 Lacey Rd, Downers Grove IL. The Café will operate Monday-Friday and will be responsible for all food production and service during breakfast and lunch hours. We offer exciting and rewarding opportunities for top performers who are committed operational excellence, innovation and building a team culture based on daily successes. We are looking for individuals who can cross-train and work multiple stations in a fast-pasted, independent manner. Pay Range: $15 - $18 / hour. Pay is determined by skills, qualifications, and experience. What You'll Get: * Incredible Discounts: * 50% Dining and Carryout * 40% Retail Wine * 20% Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program * Company Matching 401(k) Retirement Savings Plan * Flexible Savings Accounts- Health and Dependent Care * Highly Competitive Pay plus Team Member Incentives & Rewards * Pay Access before Pay Day * Flexible Schedules * Paid Time Off * Complimentary Team Member Shift Meals and Uniform * Wine and Culinary Education * Career Growth Flight Plan * Milestones Recognition Program Please visit the benefits section in the Cooper's Hawk career site for more detailed benefits information. What You'll Do: * Provide efficient, industry best hospitality at Point of Sales (POS) stations throughout lunch rush by greeting guests with a smile, offering menu knowledge as needed and quickly move guests through the line * Quickly complete POS transactions by scanning and/or inputting items correctly, taking in cash and providing change or processing card transactions * Responsible for cash drawer security, cash balance and adhering to all other aspects of cash handling policy * Assist managers in developing a team of food safety champions through team collaboration to ensure all food safety/HACCP systems and standards are strictly adhered to and executed daily * Stock supplies of paper goods, condiments, beverages, grocery and grab and go items * Clean, organize and maintain all café stations and dining room * Assist with light prep, packaging, delivery and assembly of catering orders * Answer phone professionally and answer any questions/requests from customers * Other duties as assigned What You'll Need: * At least 18 years of age * Illinois Food Handler certification * Guest service and cash handling experience preferred * Ability to work effectively under pressure in a chaotic, fast-paced, fun environment * Guest focused, friendly, engaging and constantly learning * Hard-working, reliable and a great team player * Ability to stand and walk for up to 8 hours per day * Ability to lift and carry up to 50 pounds * Ability to exert fast-paced mobility for periods of up to 6 hours in length * Must be able to communicate in and read and understand English * Ability to be mobile for extended periods of time * Ability to perform essential functions with reasonable accommodation Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

The Piccolo Buco by Cooper's Hawk Retail Attendant has passion for guest service, food, wine and hospitality. They ensure an exceptional Guest experience through efficient and friendly team-based service, while educating our Guests on Cooper's Hawk products, wines. The Retail Attendant helps grow our Wine Club community by educating our guests on the program and inviting them to join. Pay Range: $15 - $18 per hour. Pay offered is determined by skills, qualifications and experience. What You'll Get * Incredible Discounts: * 50% Dining and Carryout * 40% Retail Wine * 20% Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program * Company Matching 401(k) Retirement Savings Plan * Flexible Savings Accounts- Health and Dependent Care * Highly Competitive Pay plus Team Member Incentives & Rewards * Pay Access before Pay Day * Flexible Schedules * Paid Time Off * Access to Team Member Relief Program * Employee Assistance Program, providing mental health, legal and financial counseling. * "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services * Employee Referral Bonus Program * Wine and Culinary Education * Career Growth Flight Plan * Milestones Recognition Program Please visit the benefits section in our Cooper's Hawk career site for more detailed benefits information. What You'll Do * Greet all guests with hospitality; engage and answer questions about food, wine, Wine Club and facilities in a friendly, helpful manner * Maintain full knowledge of Piccolo Buco by Cooper's Hawk food, retail items, wines and Wines of the Month and Wine Club events * Proactively build relationships with Guests and create a memorable experience * Actively educate Guests on the Cooper's Hawk Wine Club and its offerings and rewards; invite them to participate in the Club with the goal of expanding our membership base * Maintain full knowledge of Retail Room functions and retail products, including how tastings are conducted, their cost, and wines featured on the monthly tasting. * Maintain an awareness of the Host and Service Assistant positions and support when needed * Serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines * Assist with the transport of Carryout and Curbside Delivery orders to our Guests * Actively seek out and recognize opportunities to sell products sold in the Tasting Room. * Stock wine and retail merchandise in the Tasting Room; ensure all food and retail merchandise is attractively displayed per set standards. * Maintain a safe, sanitary, organized, and stocked work area * Complete necessary side work during non-busy hours * Handle cash and utilize the MICROS system according to company standards * Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing * Perform other duties as assigned What You'll Need * Must represent Cooper's Hawk Values * Must be at least 21 years of age * Experience in a casual dining or upscale dining environment or retail sales preferred * Experience in a wine environment or equivalent preferred * A hospitality-focused individual with a passion for guest service, food and wine * An individual who thrives in a team-based environment * Must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join. * Experience using Micros or similar POS systems * Ability to communicate clearly with Guests, Managers and Team Members * Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment * Ability to stand and walk up to 10 hours per shift * Ability to lift and carry up to 40 pounds * Ability to exert fast-paced mobility up to 6 hours in length * Must be able to read, write and understand English * Ability to perform essential functions to Cooper's Hawk standards and with reasonable accommodation * Ability to work flexible shifts and schedules, inclusive of weekends and some holidays Piccolo Buco by Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Piccolo Buco by Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

The Cooper's Hawk Bartender builds relationships with our Guests by setting up, maintaining and operating our bar, in accordance with our recipe standards. They have a full understanding of food, beverages and wine service. The Cooper's Hawk Bartender collaborates with other Cooper's Hawk Team Members to provide timely, exceptional hospitality and service to our Guests. The Bartender helps grow our Wine Club community by educating our guests on the program and inviting them to join. Compensation: $9 / Hr plus tips What You'll Get * Incredible Discounts: * 50% Dining and Carryout * 40% Retail Wine * 20% Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program * Company Matching 401(k) Retirement Savings Plan * Flexible Savings Accounts- Health and Dependent Care * Highly Competitive Pay plus Team Member Incentives & Rewards * Pay Access before Pay Day * Flexible Schedules * Paid Time Off * Access to Team Member Relief Program * Employee Assistance Program, providing mental health, legal and financial counseling. * "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services * Employee Referral Bonus Program * Wine and Culinary Education * Career Growth Flight Plan * Milestones Recognition Program What You'll Do * Greet all Guests with hospitality; engage and answer questions about food, wine, and facilities in a friendly, helpful manner * Maintain full knowledge of Cooper's Hawk food, drink and wine menus * Actively educate Guests on the Cooper's Hawk Wine Club; invite them to participate in the Club to expand our membership base * Actively communicate with Servers and Service Assistants to ensure we are delivering a memorable Guest experience * Prepare all beverages according to Cooper's Hawk's recipes, using proper measuring tools * Serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines * Consistently increase knowledge of food and wine, and all other Cooper's Hawk products and services * Maintain awareness and basic knowledge of retail area functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tasting * Maintain a safe, sanitary, organized, and stocked work area * Wash and sterilize glassware and prepare garnishes for drinks * Complete necessary side work during non-busy hours * Handle cash and utilize the MICROS system according to company standards * Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing * Remain behind the bar during the shift, unless replaced by a manager * Perform other duties as assigned What You'll Need * Must represent Cooper's Hawk Values * Must be at least 21 years of age * A minimum of 6 months of bartending experience required * Experience in a full-service, upscale casual restaurant or an equivalent service environment preferred * Must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join. * Excellent Interpersonal skills * An individual who thrives in a team-based environment * A hospitality-focused individual with a passion for guest service, wine, beer and spirits * Experience using Micros or similar POS system * Ability to communicate clearly with Guests, Managers and Team Members * Ability to multi-task in a fast-paced environment * Ability to stand and walk up to 10 hours per shift * Ability to lift and carry up to 40 pounds * Must be able to read, write and understand English * Ability to perform essential functions to Cooper's Hawk standards and with reasonable accommodation * Ability to work flexible shifts and schedules, inclusive of weekends and some holidays Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

The Director of Member & Guest Services is responsible for executing the operational strategy and day-to-day management of the Cooper's Hawk Contact Center (Member & Guest Services, MGS). Reporting to the Sr. Director, Member & Guest Services & Reservations, this role focuses on optimizing workforce management, improving processes, and enhancing the guest experience. The Director will oversee team performance, service quality, and technology adoption to drive efficiency and ensure guest satisfaction. The role requires strong leadership in managing daily operations and aligning department activities with Cooper's Hawk's mission, values, and strategic objectives. What You'll Do: * Assist in the development and execution of short- and long-term goals and KPIs for the MGS contact center, ensuring service-level and budgetary goals are met. * Support the implementation of the contact center vision and strategy, including the introduction of outbound services and sales initiatives. * Foster a positive, collaborative work environment that emphasizes employee engagement, development, and morale, aligned with Cooper's Hawk culture. * Research and adopt tools, models, and best practices to enhance guest experience and improve operational efficiency. * Implement policies, procedures, and systems to ensure high-quality service, reliability, and consistent department performance. * Monitor contact center performance and prepare regular management reports, including key performance metrics. * Collaborate with cross-functional teams to ensure effective communication and resource allocation. * Conduct regular check-ins with direct reports to discuss performance updates and progress towards department objectives. * Participate in the annual talent review process, assessing the performance and potential of team members. * Develop and refine the organizational structure to support department goals and strategies. * Assist in interviewing, hiring, and onboarding new team members, ensuring proper training and brand alignment. * Support the strategy and execution of contact center operations to maximize guest satisfaction. * Stay current with industry trends in contact center service delivery and suggest improvements to manage call volume and enhance efficiency. * Develop and track performance metrics to drive continuous improvement in contact center operations. * Assist in managing the department budget and monitor financial performance. * Communicate membership growth, service levels, and operational impacts to senior management. * Promote a productivity-driven culture through recognition programs that help achieve service-level goals. * Provide hands-on leadership and be involved in daily operations as needed. What You'll Need: * Must represent Cooper's Hawk values. * Bachelor's degree or equivalent work experience required; advanced degree a plus. * Minimum 7 years' experience in a high-volume contact center environment, with at least 5 years in a leadership role. * Strong organizational and communication skills, with demonstrated leadership and team-building experience. * Proven ability to improve operational efficiency and leverage data to drive performance. * Experience with contact center technology and developing business cases for technology investments. * Strong strategic thinking, decision-making, and problem-solving skills. * Ability to manage change effectively and incorporate new information into workflows. * Skilled in conflict resolution and swift management of operational issues. * Proficiency in Microsoft Office and related tools. Competencies: * Lead Change * Decision Quality * Strategic Planning * Advancing the Brand Compensation Range: Compensation range is $110,00-$130,000/year + bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. What You'll Get: * Incredible Discounts: * Monthly Dining Allowance * 50% Dining and Carryout * 40% Retail Wine * 20% Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program * Company Matching 401(k) Retirement Savings Plan * Flexible Savings Accounts- Health and Dependent Care * Health Savings Account * Long-Term Disability; Voluntary Short-Term Disability * Basic Life and AD&D Insurance (with option to purchase additional coverage) * Paid Parental Leave * Highly Competitive Pay plus Team Member Incentives & Rewards * Paid Time Off * Milestones Recognition Program * Complimentary Gym Membership in RSC Building * Hybrid Work Week (3 days in office, 2 days remote, depending on role) Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

The Cooper's Hawk Dishwasher is critical to the success of the company and plays an integral role in ensuring a positive experience for each restaurant Guest. The Dishwasher ensures items are properly cleaned and stored, the dish machine is well maintained, and the dish area is kept sanitary, clean, and organized. Compensation Range: $15.00-$19.00/hr. Pay offered is determined by skills, qualifications, and experience. What You'll Get * Incredible Discounts: * 50% Dining and Carryout * 40% Retail Wine * 20% Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program * Company Matching 401(k) Retirement Savings Plan * Flexible Savings Accounts- Health and Dependent Care * Highly Competitive Pay plus Team Member Incentives & Rewards * Pay Access before Pay Day * Flexible Schedules * Paid Time Off * Access to Team Member Relief Program * Employee Assistance Program, providing mental health, legal and financial counseling. * "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services * Employee Referral Bonus Program * Wine and Culinary Education * Career Growth Flight Plan * Milestones Recognition Program What You'll Do * Assist operational excellence by cleaning and restocking all plates, dishes, utensils, glasses, silverware, pots, pans in the restaurant * Clean and maintain the dishwasher as directed * Sweep and mop the kitchen floors as needed or as directed * Assist in maintaining a clean and safe back dock by cleaning it as required * Ensure a clean work environment by breaking down and removing all garbage and boxes to the dumpster or designated area * Assist in receiving products when requested * Adhere to all kitchen systems and standards * Maintain a safe, clean, organized and stocked work area * Maintain professional relationships and clear communications with all Managers and Team Members * Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines * Perform other duties as assigned What You'll Need * Must represent Cooper's Hawk Values * Must be at least 18 years of age * Experience working in a restaurant; high-volume, full-service restaurant experience preferred * An individual who thrives in a team-based environment * Has a passion for guest service and hospitality-focused * Must be able to read, write and understand English * Ability to communicate clearly with Guests, Managers and Team Members * Ability to work flexible shifts and schedules, inclusive of weekends and some holidays * Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment * Ability to lift and carry up to 50 lbs. * Ability to stand and walk up to 10 hours per shift * Ability to exert fast-paced mobility for periods of up to 6 hours in length * Ability to work within the following conditions: wet floors, temperature extremes, and loud noise * Ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!