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  • Care Concierge

    Neura Health

    Remote Concierge Job

    Neura Health is a venture-backed startup with a mission to improve access and quality of care for neurologic conditions. Our longer-term vision is to find cures by learning from the experience of every neurology patient. We were inspired to create Neura because of two critical problems in neurology: access and quality. Access is subpar because there are not enough neurologists in the country, so the average wait time is 4-6 months, with patients often having to travel hours to access the right specialist. Quality is subpar because diagnoses are based on self-reported data with significant recency bias. Neura has raised $10.3m in funding from top investors including Next Play Ventures (the fund of former LinkedIn CEO Jeff Weiner), Pear VC (Gusto, DoorDash), KDT (Path.AI), and Norwest Venture Partners (Calm, Talkspace). Neura serves major neurological conditions including headache, migraine, sleep disorders, epilepsy, neurological pain, concussion, multiple sclerosis, and others. Our platform provides all the tools needed for a highly effective patient-provider relationship, with a goal to improve outcomes and reduce costs. Patients receive an engaging mobile app with a dedicated concierge to ensure that all their care needs are met. We are looking for a Care Concierge who wants to work at the intersection of cutting-edge technology and some of the hardest problems in healthcare. You will be working as part of a clinical team to deliver holistic, comprehensive, and collaborative care to patients with chronic neurological conditions (e.g., migraine; sleep disorders). We are looking for someone who is empathetic, compassionate, mission-driven, collaborative, and results-oriented. You will have the opportunity to learn and practice evidence-based and cutting-edge coaching techniques in digital health to help patients make behavioral changes as they work to maximize symptom relief and get back to engaging in meaningful life activities. This role will report to Neura's Director of Operations. Responsibilities: Provide seamless care coordination over messaging and phone to ensure a smooth patient experience Prepare patients for their medical visits by ensuring they have all necessary information and updates ready in their chart; assist patients with administrative needs, such as scheduling and membership adjustments Help patients navigate their insurance coverage for labs, prescriptions, and scans, including completing prior authorizations and supporting insurance billing operations Clearly and empathetically explain complex information to patients in a way that increases adherence to their treatment plans Resolve billing issues and payment collection Support ad-hoc reporting and special project requests Track common themes across patient feedback and support with developing solutions to address them at scale Take the initiative to contribute to clinical process improvement and standard operating procedures to support the delivery of the best customer and clinician experience Cross-collaborate with other departments to drive company initiatives, as well as support the constant improvement of clinical products and tools Maintain strict confidentiality for all patient and company information, consistent with established security and confidentiality policies and HIPAA regulations Requirements: Must be available to manage inbound patient inquiries from our online messaging platform for 8 hours a day, 5 days per week - various schedules are available. A minimum of 2 years experience in healthcare, medical assistance, or clinical care Must have prior experience working with insurance, e.g. submitting prior authorizations and determining patient eligibility and copays Experience working closely with clinicians preferred Knowledge of clinical admin systems (EMR) and testing portals preferred Stellar communication skills An empathetic customer-service approach Proactivity, autonomy, and an owner's mindset Organization and attention to detail Soft skills: listening, negotiating, decision-making, and leadership Culture fit: empathetic, mission-driven, collaborative, precise, transparent, compassionate, and results-oriented Compensation: The salary range for this role is between $55,000 and $60,000 annually plus benefits. A bit about us: Liz Burstein is the CEO and was previously Head of Product at Maven Clinic, Director of Product at Zocdoc and Senior Product Lead at LinkedIn. She has a decade of experience in the tech industry, and a wealth of knowledge in the health tech domain. Sameer Madan is the CTO and was previously an engineer at Facebook for 9 years. At Facebook, Sameer built Live Video and was the technical lead on that, among many other products. He has a decade of experience in software development. If you'd like to learn more about our company, check out our website. Join us as we work to improve access to care for neurological conditions (migraine, epilepsy, sleep disorders, Alzheimer's, etc.) and truly make an impact in the lives of patients.
    $55k-60k yearly 6d ago
  • Patient Concierge

    Onepeak Medical

    Remote Concierge Job

    Job Details Commerce - Medford, OR Fully Remote Full Time $15.20 - $22.80 Hourly Negligible Day Health CareDescription THE ONEPEAK WAY | Grow Gracefully through changing lives rather than simply seeing patients. MISSION | To provide our patients a unique wellness experience that redefines primary care through innovative, integrated health practices and services geared towards optimal health and well-being. VISION | A healthcare system that believes in, accepts, and values all evidence-informed practices and identifies the relationships between health, mind, body, and spirit. VALUES | TRIBE TEAMWORK. Collaborating to create a meaningful OnePeak experience RESPECT. Listening without judgment and communicating with positive intent INFORMED. Communicating, educating, and owning essential information BALANCE. Celebrating an environment that is diverse, inclusive, and encourages a healthy mind, body & spirit EXCELLENCE. Boldly expecting the best and being empowered to deliver Be Healthy. Be Happy. Job Summary: At OnePeak Medical, our team members are driven by a deep sense of care, whether they're directly tending to patients or providing support behind the scenes. We are committed to redefining primary care through innovative, integrated health services that prioritize optimal health and well-being. Join our mission-driven company, dedicated to innovation, growth, and equipping our frontline caregivers with the latest resources, enabling them to excel in their roles. As a Patient Concierge, you will be the initial contact for patients and others via multiple lines of communication, including phone, SMS, email, and more. The Patient Concierge is a personal guide for our patients as they receive care at OnePeak Medical. This role helps patients understand scheduling, patient forms, insurance and cost as well as all the services OnePeak Medical has to offer. Your role is pivotal in maintaining high patient satisfaction through the delivery of exceptional customer service. Responsibilities and Duties: Provide outstanding customer service, offering a warm and positive welcome to patients and via phone Adhere to all OnePeak Medical policies and procedures as outlined in the Employee Handbook, including maintaining the confidentiality of restricted areas, key-less entry codes, and computer system passwords Manage a multi-line telephone system, routing calls, addressing general inquiries, and scheduling patient appointments Register patients and update their demographic and insurance information, as well as the patient portal Always verify the accuracy of patient information during appointment scheduling, informing patients of any required documentation changes Ensure completion of all required forms, consents and documents prior to appointments Verify eligibility and benefits Offer products and services based on individual customer needs Utilize problem-solving and conflict-resolution skills when addressing patient complaints, directing them to appropriate leadership when necessary. Attend department and clinical meetings as scheduled Complete end-of-day responsibilities Fulfill any additional responsibilities as required to support OnePeak Medical Qualifications Qualifications: Demonstrate T.R.I.B.E. values (Teamwork, Respect, Informed, Balance, Excellence) Hold oneself accountable for achieving measurable, high-quality, timely, and cost- effective results Exhibit excellent customer service and teamwork skills, fostering a welcoming and positive atmosphere Effectively communicate with patients, staff, and providers Display confidence and skill knowledge Excellent written and verbal communication skills Proactive problem solving skills are essential A compassionate and understanding nature is critical to understand and address the needs and concerns of patients Possess good judgment, making timely and sound decisions Embrace an attitude of continuous improvement Demonstrate strong interpersonal skills and professionalism Excel in listening, with a willingness to accept constructive feedback Maintain strict adherence to patient confidentiality standards as outlined by HIPAA Manage time effectively, with the ability to multitask, prioritize, and organize workloads High attention to detail and organization If required, possess a valid driver's license, and maintain a personal vehicle in compliance with state laws and insurance required Education and Experience: High school diploma or equivalent - Required 6 months of customer service experience - Required 6 months of front desk reception or scheduling experience in a medical office - Strongly preferred Prior PM/EHR experience - Strongly preferred Proficiency in Microsoft Office Suite - Strongly preferred Computer/Tech Savvy - Strongly preferred Knowledge and experience with medical billing and insurance payors, including Medicare, Medicaid, Private Insurance, and Managed Care Programs - Strongly preferred ABOUT OUR FULL-TIME BENEFITS: Medical, Dental, and Vision Insurance Voluntary LTD, Critical Illness, and Accident Insurance Flexible Spending Account (FSA) and Dependent Care Assistance Program (DCAP) 401(k) Retirement Plan with Company Match Paid Time Off and Paid Holidays Peak Bucks Employee, Friends, and Family Discounts
    $15.2-22.8 hourly 51d ago
  • Concierge - LiveEasy

    Appfolio 4.6company rating

    Concierge Job In Columbus, OH

    AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves. LiveEasy by AppFolio is changing the way homeowners and renters manage their move and their homes. We're a service-first software guiding renters and homeowners through their journey while building solutions for our partners, helping them stay engaged with their clients beyond the transaction. The Concierge - LiveEasy serves as the primary point of contact for our customers, providing exceptional support throughout their moving journey. This role involves assisting homeowners with personalized services, managing various requests, and ensuring a seamless experience by coordinating resources, services, and information. The Concierge - LiveEasy is a trusted advisor who anticipates needs, offers solutions, and ensures customer satisfaction from start to finish. This role is paid hourly and is eligible for tier-based commission. Your impact * Serve as the main point of contact for homeowners during the moving process. * Provide personalized guidance on services, including moving assistance, utility setups, home services, and more. * Proactively reach out to clients to ensure their needs are met and to offer support throughout their transition. * Coordinate with vendors and service providers to arrange necessary home services, utilities, and other moving-related needs. * Track and manage client requests, ensuring timely and accurate follow-through. * Address customer inquiries and resolve issues promptly, escalating complex matters to management when necessary. * Offer creative solutions to resolve challenges that may arise during the moving process. * Maintain accurate customer records and track all interactions in the company's CRM system. * Provide clients with relevant information about their new home, community, and available services. * Identify opportunities to upsell or cross-sell additional services that can enhance the homeowner's moving experience. * Monitor customer satisfaction throughout the process and implement measures to ensure a positive experience. * Conduct follow-ups after the move to address any remaining needs and to gather feedback. Qualifications * Ability to understand and anticipate client needs, providing personalized and empathetic service. * Strong verbal and written communication skills, with the ability to explain complex details clearly and concisely. * Ability to manage multiple tasks, vendors, and timelines simultaneously while maintaining a high level of accuracy. * Effective at resolving issues and offering creative solutions to meet customer needs. * Excellent attention to detail when coordinating services and managing customer information. * Ability to identify upsell and cross-sell opportunities to enhance the customer experience. Must have * High school diploma or equivalent (required); customer service, or related field (preferred). * 2+ years of experience in customer service or concierge roles. * Experience with CRM systems and service coordination. * Strong problem-solving and multitasking abilities. * Ability to work in a fast-paced environment. Location Find out more about our locations by visiting our site. Compensation & Benefits This position offers an hourly wage plus commission, with an average annual earning of $60,000-$80,000. The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate's skills, education, experience, etc. Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type. Regular full-time employees are eligible for benefits - see here. About AppFolio AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com. Why AppFolio Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves. Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills. Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities. Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed. Paddle as One. Learn more at appfolio.com/company/careers Statement of Equal Opportunity At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio. By submitting this form, I acknowledge I have reviewed AppFolio's Privacy Policy.
    $21k-26k yearly est. 19d ago
  • Concierge

    Lifestyle Communities, Ltd. 4.2company rating

    Concierge Job In Columbus, OH

    * Job Title: Concierge * Company: Lifestyle Real Estate Services, Ltd. (Collective House Realty) * Department: Associations * Reports To: Community Manager, Associations THE TEAM YOU WILL JOIN Collective House Realty ("CHR") is a Columbus-based opportunistic real estate company specializing in condominium and homeowners association management, real estate sales, and homebuilding throughout Central Ohio. As an affiliate of Lifestyle Communities ("LC"), you'll join a dynamic team committed to providing a personalized experience showcasing our vision grounded by our purpose to Build a Connection. WHO YOU ARE As the Concierge, you will oversee the day-to-day front desk and resident operations of Parks Edge Condominiums Home Owners Association ("Association"). This will include but is not limited to working as a team with other assigned CHR team members, residents, Board Members and contractors. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES * Greet residents and guests in a professional and courteous manner and expedite all requests as required. Establish a rapport with the residents. * Answer and direct all incoming calls * Regular patrol of the grounds and parking garage, including monitoring security cameras Daily inspection of all primary locations of operating equipment * Verify service contractor work orders; issue appropriate control "swipe" card for access. * Assist in executing all scheduled meeting rooms and resident/tenant services and direct all activities as the central point of contact. * Perform services including but not limited to grocery assistance, key assist, scanning packages, and package delivery upon request. * When necessary, help with the training of co-workers. * Submit service requests in the property management system, necessary building damages or deficiencies found or reported to the Concierge Desk. DIRECT REPORTS AND REPORTING RELATIONSHIP The Concierge reports to the Community Manager, Associations with a dotted line reporting relationship to the Assistant Manager. This role does not have any direct reports. MINIMUM QUALIFICATIONS * High School Diploma * Previous experience in hospitality, customer service, or security operations is desired but not required; prior experience as a concierge is preferred. JOB REQUIREMENTS * Work requires a strong understanding of the Association and its condominium's infrastructure. * Work requires strong attention to detail and accuracy. * Work requires excellent customer service skills. * Work requires knowledge or the ability to acquire knowledge of applicable software programs and backend administrative management. * Work requires the ability to multitask and meet deadlines. * Valid drivers license. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment described herein represent the criteria an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to individuals with disabilities to perform these functions in accordance with applicable law. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit, stand, walk, handle or feel objects, reach with hands and arms, talk, and hear. Specific vision abilities include close vision, distance vision, and depth perception. WORK ENVIRONMENT: While performing the duties of this job, the employee will be working in a hybrid office environment HOW WE'LL TAKE CARE OF YOU As an affiliate of LC, we pride ourselves on caring for our team members. We offer a comprehensive benefits package with various options to meet your needs Here are just some of the benefits we offer for being part of our team * Full Suite of Health Benefits * Retirement Plan with Company Match * Competitive PTO policy * Generous parental and family leave * Strong Company Culture * Career Growth Opportunities * Community Engagement and Volunteerism DISCLAIMER The above information in this description has been designed to indicate the general nature and level of work employees perform within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. CHR123 Lifestyle Communities (LC) is an Equal Opportunity Employer.
    $21k-26k yearly est. 4d ago
  • Social Bay Concierge

    Dave & Buster's 4.5company rating

    Concierge Job In Columbus, OH

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive Social Bays. As a Concierge, you will guide groups through deciding on what type of games to play based on the needs of the group, give tips and best ways to have the best time, and ensure they are set up for success to enjoy a little competition and FUN! NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action. Welcomes and engages all Guests by providing exceptional service that creates unforgettable experiences. You will be the face of the FUN! Creates an environment of high engagement and FUN for our Guests. Guides groups of Guests through collaborative activities and games. Is the knowledge master of the game types and provides tips and tricks to the Guests to have the best experience. Understands Guest's needs to determine which game(s) is best for the group. Supports Guests with any service and basic technical questions. Alerts the Amusement Team when something beyond basic technical assistance is required. Partners with the Service Team to ensure our Guests receive prompt and attentive beverage and food service. Completes any required side work to support the set-up and break down of the Social Bays. Resetting and cleaning Bays to approved standards after use to prepare for next Guests. Adheres to company's sanitation procedures. Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests. Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness. Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience. Must be able to read and communicate in English. Dressed in proper dress code requirements, looking neat, clean and professional at all times. Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an Equal Opportunity and e-Verify Employer where required by law. Salary Compensation is from $10.45 - $13.5 per hour Salary Range: 10.45 - 13.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $10.5-13.5 hourly 60d+ ago
  • Concierge- The Flats at East Bank

    Education Realty Trust Inc.

    Concierge Job In Cleveland, OH

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. JOB DESCRIPTION * This is a 3rd shift position. * Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member. * Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary. * Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs. * Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning. * Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours. * Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community. * Assists the community team with scheduling, planning and organizing resident activities and programs. * Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors. #LI-DM1 The hourly range for this position is $16.00 - $17.00 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.
    $16-17 hourly 32d ago
  • Spa Concierge

    Cleveland 4.1company rating

    Concierge Job In Rocky River, OH

    The Woodhouse Day Spa in will soon be opening in Rocky River and is currently hiring Spa Concierges for both full-time and part-time positions! Want to work at America's BEST day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spa who has once again been voted America's Favorite Day Spa for 2019! We have also been awarded America's Favorite Multi-location Day Spa for 2019 by American Spa Magazine's Professional Choice Awards. We are hiring for Full Time and Part Time Spa Concierge.At The Woodhouse, we value our team members and strive for excellence with every guest experience.Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way-as you excel and grow in your talents, opportunity will follow you.The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go! More specifically, our fabulous Spa Concierge: Provides personal attention from the time the guest walks though the door Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience Answers the phone with a smile each and every time Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience Remembers the small things that make The Woodhouse special--the guest's favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly Woodhouse Perks include: Competitive Pay and Incentive programs Paid vacations for full time employees Generous discounts and opportunities to enjoy services and products “The Woodhouse Way” paid training program Working in a new state of the art facility The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace. Compensation: $15.00 - $17.00 per hour Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
    $15-17 hourly 60d+ ago
  • Concierge Security - Multiple Openings

    Gardaworld 3.4company rating

    Concierge Job In Sidney, OH

    GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Ambassador in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence. As a Security Officer - Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc. What's in it for you: Comfortable working in various Shifts, including nights, weekends, and holidays Competitive hourly wage of $16.50 / hour (DailyPay is available for GardaWorld employees!) A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options Career growth opportunities at GardaWorld Uniform provided at no cost Responsibilities of a Concierge Security Ambassador Customer service duties like welcoming, verifying identity, and guiding visitors Manage access control Perform regular patrols to identify potential risks Inspect security equipment and report any maintenance needs Respond to incidents, provide first aid, and coordinate with emergency teams Answer questions in person or by phone Write incident reports and communicate security concerns Ensure the safety and protection of individuals and property Qualifications for Concierge Security Ambassador Be authorized to work in the U.S. Be able to provide documentation of High School Diploma or GED Be able to ace (and pass) an extensive screening process Exceptional customer service skills Proficient in basic phone & computer skills If you have Security, Military, Law Enforcement experience - even better! You have a state license if required In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers. If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you! GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available. It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment .
    $16.5 hourly 45d ago
  • Concierge

    Nai Ohio Equities 3.6company rating

    Concierge Job In Bexley, OH

    About Our Company: As the largest and oldest family-owned commercial real estate and property management company in Columbus, NAI Ohio Equities has been helping to shape our city for more than 50 years. As a People First company, we strive to provide the highest quality real estate services by adding value to our client's assets and real estate needs through expert analysis, specific market knowledge, and personalized service. About The Role: We are seeking a skilled Concierge to join our team where you can showcase your customer service skills and make a lasting impact on residents' lives. The Concierge will play a pivotal role in being instrumental in creating an environment and executing service that enhances the lifestyle of this upscale community.
    $20k-25k yearly est. 49d ago
  • Parking Concierge

    Towne Park Ltd. 4.3company rating

    Concierge Job In Cleveland, OH

    At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15.00. Work Schedule: The work schedule for this position is Monday through Friday 6AM - 2:30P. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Parking Concierge is responsible for providing a friendly, warm greeting to all self-parking guests. The Parking Concierge assists all arriving and departing self-parking guests with assistance and instruction on use of all equipment, driving directions, site directions, accurate information and assistance regarding the location while providing exceptional guest service in an attentive, friendly and efficient manner. Additionally, the Parking Concierge is responsible for accurately collecting and reconciling revenue. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time * Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location.-25% * Uses proper Towne Park phone etiquette. Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Assists guests in using all self-parking equipment including instruction, room key use and payment terminals.-25% * Identifies and collects revenue for all vehicles. Completes accurate cash drop slips and cash drop envelopes. Completes the shift report and other shift paperwork with detail and accuracy. Reconciles revenue and tickets at the end of every shift. Determines guest charges and processes payments via cash, credit, or direct billing.-25% * Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts. Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-25% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: * High school diploma or general education degree (GED) Required Licensure, Certification, etc.: * N/A Work Experience: * One to three months related experience and/or training; OR equivalent combination of education and experience Knowledge: * General knowledge of parking garage policies Skills: * Must be able to read and write standard English language * Must be able to read and comprehend simple instructions, short correspondence and memos * Must be able to write simple correspondence * Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization * Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money * Ability to understand 24 hour and military time systems * Ability to understand a multiple tiered rate system SCOPE Authority to Act: * Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: * The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
    $15 hourly 3d ago
  • Pool Concierge

    Life Time Fitness

    Concierge Job In Beachwood, OH

    The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge of Life Time products and services. They will proactively meet the needs of members and accurately answer questions. Job Duties and Responsibilities * Greets and admits members and guests into the outdoor pool, and validates member and guest access to pool through Pool Memberships and Guest Passports * Completes various Pool Deck duties such as providing wristbands for Junior members and guests, handing out towels, and basic upkeep of space around you Position Requirements * High School Graduate or Equivalent * CPR and First Aid Certified * Minimum of 6 months customer service experience * Ability to stand for minimum of 4 hours at a time * Excellent verbal and written communication skills * Ability to proficiently use a computer and tablet * Ability to work outside in the summer months for a minimum of 4 hours at a time Preferred Requirements * Minimum of 6 months reception experience * Lifeguard Certifications (within 60 days of hire) Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
    $20k-26k yearly est. 24d ago
  • Concierge - Domo

    Boca Restaurant Group 3.8company rating

    Concierge Job In Cincinnati, OH

    Job Details Cincinnati, OHDescription Domo is seeking an experienced customer service representative! Boca Restaurant Group lives and breathes the idea of BPA - Blowing People Away. Founded by David Falk in 2001 with the opening of his flagship restaurant, Boca, BRG continues to set the standard for culinary excellence with three distinctly unique restaurant concepts, Boca, Sotto, Nada, & our delivery concept, Domo. We are seeking highly motivated individuals with a passion for service, & hospitality. We are eager to invite you into our culture of BPA. Responsibilities + Provide guests with an amazing customer service experience + Uphold our highest standards of hospitality by being warm, courteous, and professional toward the guests at all times + Lead and coordinate timeliness for the day's deliveries + Assist with delivering recoveries, potentially outside of the normal work hours + After completing training, the Concierge will coordinate between the guest and our team. The concierge will learn to route and dispatch our deliveries, help problem solve, and communicate with the drivers about their routes, as well as guests with any questions. + Execute duties in an efficient and attentive manner + Gather personal details about our guests to customize and data-mine for future BPA opportunities Qualifications Qualifications + Passionate about going above & beyond for guest experience + Reliable and timely transportation +Ability to make deliveries when necessary + Work well in a team environment, as well as on your own + Work with a sense of urgency + Maintain strong communication skills & demonstrate humility + 1 year guest service experience, as well as 1+ year experience working with office computer programs and general dispatch knowledge is preferred
    $22k-26k yearly est. 60d+ ago
  • Concierge - Canal Winchester Care Center

    Optalis Healthcare

    Concierge Job In Ohio

    td id="gnewton JobDescriptionText" divispan style="font-size:18px;"bConcierge at Canal Winchester Care Center/b/span/i/div div Full Time/div div Monday-Friday with Occasional weekends and evenings/div div /div div/div div /div divi The Concierge will oversee the customer service program utilizing Optalis tools to create an excellent Guest experience. The Concierge will have direct responsibility to address customer inquiries and resolving issues or complaints. Work daily with other departments to promote a culture of caring and teamwork./i/div div /div div /div divspan style="font-size:14px;"bRequired Skills/Abilities: /b/span/div div /div divb Current CNA License (preferred)/b/div divb Previous Healthcare experience/b/div divb Excellent verbal and written communication/b/div divb Excellent organizational skills/b/div divb Ability to function well in a high paced environment./b/div div /div div /divbr/ /td
    $20k-25k yearly est. 36d ago
  • Concierge - PRN

    Life Enriching Communities 3.8company rating

    Concierge Job In Westlake, OH

    Concierge - PRN Who are We? Concord Reserve is a faith-based, mission-driven non-profit that is part of an integrated family of lifestyle communities, Life Enriching Communities. Location Address: Concord Reserve, 2116 Dover Center Rd. Westlake, Ohio Shift Available: Flexible: 3 pm - 11 pm, and 11 pm - 7 am Do you check these boxes? High School Diploma or equivalent. Demonstrated customer service experience Administrative Skills If yes, would you like a position that… Communicate safety and security procedures throughout the campus; Investigate safety and security incidents on campus property. Report all accidents or incidents involving residents or staff personnel to the Department Head. Monitor fire and medical alarms. Handle all general administrative duties for campus. Staff and demonstrate full knowledge of basic operation of Welcome Center; answer and direct all incoming phone calls and visitors, manage mail process: receive and distribute incoming and internal mail, packages and deliveries, and outgoing mail. Prepare labels for resident mailboxes as residents move in or withdraw/move to another level of care. Organize semi-annual resident survey; enter results into computer, input information into survey grid. Compile separate list of all comments submitted by residents. We Offer: Health, Dental, Vision, Life and Disability benefits for full-time associates starting after 30 days Generous Paid Time Off and Extended Illness Bank Retirement Fund with Company Match Opportunities for advancement Education Assistance Great schedule Meaningful, Mission-Driven work Opportunity to have a daily impact in the lives of others' Diverse, positive, and collaborative working environment Life Enriching Communities is an equal opportunity employer committed to diversity in the workplace and to compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug free workplace
    $20k-23k yearly est. 7d ago
  • Concierge (Part-time)

    The Enclave of Springboro

    Concierge Job In Springboro, OH

    Make a difference in the lives of others while personally thriving! Join Bridge Senior Living - APPLY TODAY!! Now Hiring! Part-Time Front Desk/Concierge! Must be available every other Saturday and Sunday. What you can expect as a Front Desk/Concierge: $1,000 Employee Referral Bonus Tuition Reimbursement eligibility after three months of full-time employment Competitive pay 401(k) with company match Next Day Pay with PayActiv! Excellent Benefits The friendliest leaders and teammates! Qualifications of an ideal Front Desk/Concierge: High school diploma or equivalent (GED) CPR Certified At least 1 year of related work experience Front Desk/Concierge Job Summary: A Front Desk/Concierge is responsible for meeting and greeting residents and visitors while handling a variety of clerical duties. Greet and assist Residents and visitors in a polished and professional manner Manage the front desk sign-in and sign-out process for visitors and vendors. Handle and direct incoming phone calls. Inform Residents or staff of the arrival of guests, packages, and deliveries. Accommodate Residents' requests for assistance - referring to other staff as necessary. EEO Statement: Bridge Senior Living is an equal opportunity employer. We are united by our pillars to Show Love, Exceed Expectations, Protect with Care and Serve with Purpose. We celebrate diversity and are committed to creating an inclusive environment where all associates have a strong sense of belonging. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, family/marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, veteran status, or any other status protected by law.
    $20k-25k yearly est. 12d ago
  • Concierge (Part-time)

    Bridge Senior Living

    Concierge Job In Springboro, OH

    Make a difference in the lives of others while personally thriving! Join Bridge Senior Living - APPLY TODAY!! Now Hiring! Part-Time Front Desk/Concierge! Must be available every other Saturday and Sunday. What you can expect as a Front Desk/Concierge: * $1,000 Employee Referral Bonus * Tuition Reimbursement eligibility after three months of full-time employment * Competitive pay * 401(k) with company match * Next Day Pay with PayActiv! * Excellent Benefits * The friendliest leaders and teammates! Qualifications of an ideal Front Desk/Concierge: * High school diploma or equivalent (GED) * CPR Certified * At least 1 year of related work experience Front Desk/Concierge Job Summary: A Front Desk/Concierge is responsible for meeting and greeting residents and visitors while handling a variety of clerical duties. * Greet and assist Residents and visitors in a polished and professional manner * Manage the front desk sign-in and sign-out process for visitors and vendors. * Handle and direct incoming phone calls. * Inform Residents or staff of the arrival of guests, packages, and deliveries. * Accommodate Residents' requests for assistance - referring to other staff as necessary. EEO Statement: Bridge Senior Living is an equal opportunity employer. We are united by our pillars to Show Love, Exceed Expectations, Protect with Care and Serve with Purpose. We celebrate diversity and are committed to creating an inclusive environment where all associates have a strong sense of belonging. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, family/marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, veteran status, or any other status protected by law.
    $20k-25k yearly est. 14d ago
  • Concierge

    Southwoods Health

    Concierge Job In Boardman, OH

    Concierge - Southwoods Pain & Spine Center Southwoods Health is hiring Concierge to work at our Pain & Spine Center in Boardman, Ohio. The Concierge serves as a liaison between families of patients and staff, escorting families to and from patient clinical areas. Essential Duties: Serves as liaison for telephone calls as necessary; routes internal and external calls correctly and takes accurate messages when unable to connect caller to requested party. Assist patients and their families in navigating the registration process Greets patients and visitors Meeting patients and families at the door that require any type of assistance Informs families and keeps them up to date about progress in the procedural process Serves as a liaison between the patient care areas and patient's family or representative Performs miscellaneous clerical duties as assigned Monitor the waiting area and of patient families Perform other duties as assigned Qualifications: Good communication skills Typing and computer skills Office experience or similar training Cooperative work attitude towards employees, management patients, visitors, families and physicians Ability to make decisions and problem solve Organized and attention to details Ability to follow instructions and meet deadlines Good attendance and timeliness Medical receptionist experience preferred Full-time. Monday-Friday 7:30am-4:00pm. At Southwoods, it's not just about the treatment, but how you're treated. #SWH ************************
    $20k-26k yearly est. 11d ago
  • Clinic Concierge

    Pinnacle Treatment Centers 4.3company rating

    Concierge Job In Youngstown, OH

    Clinic Concierge/Security Monday-Friday 5:00am - 1:30pm, occasional Saturdays 5:30am-9:30am *Must have 1 year experience in security services We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Clinic Concierge, you will be responsible for ensuring the maintenance of safe treatment and working environment. You will monitor the clients and ensure general safety for all and promote service delivery that is aligned with the agency's primary mission. Requirements: Requirements: Minimum high school diploma or GED One (1) year's experience in security services. Must possess a current valid driver's license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes. Localized travel up to 20% may be required. Preferred: Associate degree. Two (2) years of experience working security services in healthcare setting preferred. Experience in de-escalation techniques. Responsibilities: Ensure the maintenance of a safe treatment and working environment Inspect the clinic's interior to ensure that it is presentable, safe and secure. Inspect the clinic's surroundings and parking lot to ensure that it is secure and that no current threat or nuisance exists, as well as ensure that all staff and patient vehicles are parked in designated spaces. Conduct walkthroughs inside and outside of the clinic on an hourly basis. Monitor and report any illicit activities in and around the clinics Ensure efficient patient pedestrian and vehicular traffic in and around the clinic Ensure great customer service Greet and be personable to patients and other clinic visitors Keep patient waiting rooms clean and supplied with educational brochures and other reading materials Assist Clinic Leadership in the oversight of the facility Report all life-threatening situations concerning staff, patients and the immediate community Arrive on time for scheduled meetings and training sessions Monitor patient flow and crowd control and general safety of all Ensure knowledge of all applicable laws Assist in clinic drills and inspections (e.g. panic button, evacuation, Cal OSHA, fire) Engage in crisis management, when necessary Report to the Clinic Manager before departing at the end of the shift Monitor work being done in and around the clinic by third party contractors (e.g. construction, landscaping, janitorial) Assisting Front Office when short staffed, including answering of phones, checking patients in, filing, etc. Benefits: 18 days PTO (Paid Time Off) 401k with company match Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University. Join our team. Join our mission.
    $22k-26k yearly est. 12d ago
  • Concierge, Campus Center

    Cuyahoga Community College (Tri-C 3.9company rating

    Concierge Job In Cleveland, OH

    Department: Campus President's Office Reports To: Manager, Campus Scheduling Recruitment Type: External/Internal Employment Type: Full-Time Support Staff Non-Union Work Schedule: M-F, 8:30am-5pm. Occasional evenings and weekends. Number of Openings: 1 Job Description: SUMMARY Provides direct customer service to all guests, visitors, students, faculty, staff and vendors to the applicable Tri-C campus or office building. ESSENTIAL FUNCTIONS * Welcomes and acknowledges all guests, visitors, students & vendors according to college standards; anticipates and addresses service needs * Provides administrative and scheduling support for events within the Campus Center * Coordinates Campus Center room reservations, ensuring proper documentation and communication * Responds to inquiries on behalf of the campus utilizing student focused interpersonal skills, and assists as required * Effectively handles all inbound and outbound phone calls in a pleasant, customer-service oriented manner * Ensures Concierge desk and lobby area appears neat and professional, and is fully stocked with information including College maps, brochures and event literature * Maintains an active presence throughout the Campus Center, conducting regular walkthroughs to ensure the space remains clean, organized, and operational * Collaborates with campus personnel to ensure smooth coordination of activities occurring in the Campus Center * Adjusts availability to support occasional evening and weekend events as needed * Attends all College meetings as assigned * Performs other duties as assigned REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING\ * Associate's degree * Significant related experience may substitute for education * Minimum of two years of experience in a customer service-oriented role * Demonstrated experience making sound decisions that affect a work unit or team * Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations KNOWLEDGE, SKILLS and ABILITIES * Possess basic knowledge of customer service concepts, practices and procedures with the ability to use in varied situations * Possess strong organizational and time-management skills * Possess excellent written, verbal and interpersonal communication skills * Ability to foster a team environment and work collaboratively * Ability to research and analyze issues and develop solutions * Ability to work accurately with great attention to detail * Demonstrated basic proficiency with Ad Astra or equivalent room scheduling program * Demonstrated basic proficiency with Microsoft Outlook, Word, Excel and PowerPoint * Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity * Ability to develop and maintain relationships with key contacts to enhance workflow and quality * Possess sensitivity to appropriately respond to the needs of a diverse population COMPETENCIES CRITICAL COMPETENCIES * Service Focus * Communication * Quality of Work VERY IMPORTANT COMPETENCIES * Collaboration * Adaptability IMPORTANT COMPETENCIES * Time Utilization * Continuous Improvement PREFERRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING * Demonstrated experience with event planning and scheduling PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * The work is performed in a normal, professional office environment. * The work area is adequately lighted, heated and ventilated. * Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc. * Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite EQUAL OPPORTUNITY STATEMENT Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution. Special Note: Target Starting Salary Range: $34,000 to $36,000 The final offer for the successful candidate is targeted to fall within this range, but will be based upon an assessment of internal equity, the unit's available budget, and the candidate's qualifications in relation to the minimum and/or preferred job requirement(s). Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
    $34k-36k yearly 48d ago
  • Concierge

    Towne Properties 4.5company rating

    Concierge Job In Cincinnati, OH

    Part-time Description Love Where You Work! At Towne Properties, we don't just build communities-we build careers. As a recognized leader in the property management industry, we are proud to be an employer of choice for our associates. Our team is growing, and we are looking for talented individuals like you! Position: Concierge Location: Sky Central Apartments, located in the iconic PNC Tower annex, downtown Cincinnati. Work Schedule: Two part-time shifts available: Saturday 9 AM - 5 PM + Thursday & Friday 3 PM - 7 PM, or Sunday 9 AM - 5 PM + Monday, Tuesday & Wednesday 3 PM - 7 PM. What You'll Do: Welcome residents and guests Receive and deliver packages Manage incoming calls and messages Monitor surveillance cameras and fire alarms Maintain visitor and contractor logs Ensure lobby area cleanliness We're Looking For: At least one year of relevant experience Strong customer service and communication skills Are proficient in basic computer skills and recordkeeping Can lift or move up to 50 lbs Willingness to undergo drug and background checks upon job offer Why You'll Love Working at Towne Properties: Competitive Pay: $17 - $19 per hour (based on experience) Benefits: 401(k) with company match, paid holidays, vacation, sick leave, and personal time Health & Wellness: Medical/Dental/Vision options, Flexible Spending Accounts Professional Development: Ongoing paid training and growth opportunities via Towne University Supportive Work Environment: A collaborative culture that values your contributions Career Growth: At Towne Properties, we believe in promoting from within. Grow your career with us through internal opportunities and Towne University training. Your Future Starts Here - Apply Today! Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
    $17-19 hourly 8d ago

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