Computer Technician Jobs in Irving, TX

We are seeking a dedicated Warehouse and Technical Support Specialist to join our team! This role combines warehouse operations (80%) with technical support responsibilities (20%), ensuring smooth and efficient handling of both physical and digital assets. The ideal candidate will manage general warehousing tasks, including picking, packing, and dispatching goods. Additionally, they will handle RMAs (Return Merchandise Authorizations) and perform basic electronic repairs. The role also involves allocating hardware devices within the software product, requiring some technical capabilities. Job Location: Plano, TX (75074) Key Responsibilities: Warehouse and Assembly Management: Assist in all areas of warehouse and assembly areas. Organize and maintain inventory in the warehouse. Ensure accurate tracking and documentation of incoming and outgoing shipments. Manage orders, including picking and packing for shipment. Procure, assemble, and kit parts and products. Technical Support: Manage software portals, including activation, setup, and modification of customer accounts and assets. Prepare hardware for customers by installing necessary software and configuring devices. Maintain records of hardware and software setups and updates. Collaboration and Reporting: Work closely with other departments to ensure seamless operations. Provide regular updates and reports on inventory and order status, Technical support activities, and other job-related data. Assist in developing and implementing process improvements for warehouse and business operations. Qualifications: Proven experience in warehouse operations. Strong organizational and multitasking skills. Proficiency in managing software portals and software systems. Ability to install and configure software on various hardware devices. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Preferred Skills: Experience with ERP systems and database management (SAP). Familiarity with SalesForce. Comfortable with IT and software We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access. As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Provide first-line technical support for end-users via phone, email, and in-person troubleshooting. Diagnose and resolve hardware and software issues on Windows desktops, laptops, and peripherals. Install, configure, and update Windows OS, drivers, and business applications. Perform basic network troubleshooting, including connectivity issues, IP conflicts, and VPN support. Assist with cabling, workstation setup, and peripheral installations (monitors, printers, docking stations). Support Active Directory tasks, such as password resets, account provisioning, and permissions. Troubleshoot and replace hardware components (RAM, hard drives, power supplies, etc.). Maintain and update IT asset inventory for computers, software, and accessories. Escalate complex technical issues to Tier 3 or infrastructure teams when necessary. Provide end-user training on basic IT best practices and system usage.

Hi My name is Sushma, Technosphere Inc. I am reaching out to you on an exciting job opportunity with one of our clients. Application Support Engineer Work Type: Full time Work Authorization: USC/GC only Industry Required: Financial Responsibilities: Experience with using ITIL Change, Incident and Problem management processes. Resolve critical production issues by leading Major Incident calls, engaging accurate teams, and driving root cause analysis. Troubleshoot and debug system component(s) to resolve technical issues in sophisticated and highly regulated environments comprised of ground and cloud applications and services. Analyze proposed application design(s) and provide feedback on potential gaps or provide recommendations for optimization. Contribute to Monthly Service Reviews (MSR) with Development partners to go over KPI metrics. Participate in Disaster Recovery / Loss of Region events (planned and unplanned) completing tasks and collecting evidence. Collaborate both within the team and across teams to resolve application issues and calls out as needed. Partner with development teams to provide feedback into the design and development stages of applications. Support audit requests in a timely fashion providing needed documentation and evidence. Plan and implement certificate creation/renewals as needed. Create, Modify and Monitor Dashboards to better catch potential issues and aide in observability. Strong ability to capture and analyze project requirements and translate them into technical specification(s). Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams. Review and update knowledge articles and runbooks with application development teams to confirm information is up to date. Identify and implement automation opportunities to reduce manual effort associated with application monitoring. Implement the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g., SNOW, SF, etc) Aligns risk and control processes into day-to-day responsibilities to supervise and mitigate risk; advances appropriately. Must-Have: Minimum of 8 years of related experience Hands on experience in distributed systems like Unix, Linux, Windows, SQL/PLSQL Proficiency with containerization and orchestration tools such as Docker, Kubernetes, and OpenShift. Informatica Experience in Deploying or Supporting Containers ITIL Change, Incident and Problem management processes. Thanks, and Regards Sushma TechnoSphere, Inc. Email: **********************************

IT Specialist Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results. Day-to-Day: Provide technical support for end-users and office technologies per established policies and procedures. Manage and support hardware for remote office environments. Deploy and retrieve home office hardware for remote users. Deliver deskside and MFP printer support. Ensure timely resolution of IT support tickets, meeting established SLAs. Maintain hardware inventory and facilitate hardware ordering requests. Play an active role in developing and implementing IT processes and procedures. Provide IT support for new remote office setups. Assist users with the installation and setup of computer hardware and peripherals. Why KBIC? Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued. Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance Work-Life Balance - PTO and a flexible work environment to support your well-being. Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere. As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff. What We're Looking For: 3+ years of verified experience in a corporate IT support role. Proficiency in Windows 11, Office 365 administration, and Microsoft Office. Experience with Zoom and Teams. Strong knowledge of PC hardware troubleshooting and common software issues. Mac OS troubleshooting experience. Familiarity with Apple and Android phone support. Ability to provide remote and phone-based support. Strong team player with the ability to work under deadlines and unsupervised. Experience using remote management tools for troubleshooting and support. Must pass a background check and drug screening. Comfortable working onsite full-time in Plano, TX (this is not a remote role). Additional Preferred Skills: Experience using a help desk ticketing system. Knowledge of SonicWall and general networking concepts. Ability to manage multiple projects simultaneously. About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.

About the Company - SNI has partnered with a company in the Plano area with a need for a Part-Time Contract Only Help Desk/Dispatcher role. The Help Desk Specialist provides support to internal staff and company agencies by resolving inquiries and issues. This position will be responsible for implementing, addressing, and tracking service requests to resolution, ensuring stakeholders receive timely and effective solutions. About the Role - The Help Desk Specialist provides support to internal staff and company agencies by resolving inquiries and issues. Responsibilities: Process help desk ticket requests to ensure timely support and efficient service Coordinate with other departments to facilitate the resolution of identified issues within agreed Service Level Agreements (SLAs) Assist the Help Desk team in ensuring issue resolution with both customers and internal departments Utilize help desk system for tracking, information gathering, and/or troubleshooting Qualifications - 1+ year of relevant work or customer service experience required Hours: Monday - Friday (8 AM - 12PM) - 20 hours per week Duration: Contract Only (4+ weeks)

Key Responsibilities: · Repair of Laptops and Desktops. · Diagnose and resolve advanced technical issues · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers

Flowtec is seeking a Technical Service Representative to oversee the integrity and performance of customer environmental projects in the field. This role involves ensuring that products and equipment meet established standards by providing on-site technical support, troubleshooting issues, and developing solutions tailored to customer needs. Additionally, the representative will contribute to business growth by identifying opportunities to enhance customer operations and drive additional sales. Responsibilities: Evaluate fluid properties in polymer applications to ensure optimal performance. Provide technical support and solutions to plant operators and maintenance personnel. Assist with the installation, maintenance, and initial startup of polymer make-down equipment. Identify opportunities to increase product usage by aligning solutions with customer initiatives. Represent SNF at trade shows, customer training sessions, and promotional events to enhance business growth and customer satisfaction. Maintain a strong understanding of SNF products and services to provide expert guidance. Uphold confidentiality regarding company products, customers, and proprietary information. Ensure Products comply with all applicable federal, state, and regulatory requirements. Adhere to all company and customer safety policies and compliance standards. Requirements: Bachelor's degree in Chemistry, Biology, Environmental Sciences, or a related field preferred. 1-3 years of progressive technical service experience, preferably in water treatment, wastewater management, or the chemical industry. Strong ability to develop customer relationships and support sales objectives. Proven team-oriented mindset with the ability to collaborate effectively with sales staff. Self-motivated, innovative, and results-driven with high energy and initiative. Willingness to travel at least 50% of the time to customer locations. Company benefits: Competitive Salary Medical, Dental, and Vision Insurance Flexible Spending Accounts 401(k) Savings Plan Paid Vacation, Holidays, and Incidental Days Life Insurance Short-Term & Long-Term Disability Coverage Tuition Reimbursement Employee Development & Training Programs

This is for the 2024 - 2025 School Year Primary Purpose: Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district or at assigned campus. Respond to work order requests by diagnosing and repairing network and computer hardware. Qualifications: Education/Certification: High school diploma or GED Clear and valid driver's license Various technical certification a plus Special Knowledge/Skills: Knowledge of computer workstation setup ( identify requirement -i.e., Novell workstation) Knowledge of computer hardware and software applications Ability to install, maintain, and repair computers and peripherals Ability to install and maintain network cables and hardware Ability to diagnose problems and perform repairs Experience: One year of work experience installing, maintaining, and repairing computers and peripherals Major Responsibilities and Duties: Technical Support 1. Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed. 2. Provide technical assistance to users of computers, instructional equipment, and software. 3. Install and configure application and operating system software and upgrades. 4. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment. 5. Assist with the organization and distribution of technology-based material for classroom use. Equipment Repair and Maintenance 6. Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers. 7. Remove old equipment and perform data migration to new machines. 8. Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance. 9. Maintain accurate records of time and materials required to perform repairs and service. 10. Ensure technology equipment in classrooms, instructional labs, and campus administrative offices meet the district standard of safe student instructional and staff working environment. 11. Analyze, resolve, or report complex PC and peripheral LAN/WAN connectivity failures/issues to the appropriate personnel. 12. Configuring PC, touchscreen devices, and other technology equipment to district wireless LAN. 13. Provide excellent customer technical and non-technical communication with follow-up/follow-through techniques. Inventory 14. Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s). 15. Identify, request, and control the inventory of repair parts. Other 16. Compile, maintain, and file all physical and computerized reports, records, and other documents. 17. Comply with policies established by federal and state law, State Board of Education rule, and local board policy. 18. Comply with all district and campus routines and regulations. 19. Follow district safety protocols and emergency procedures. 20. Respond to after-hours emergencies as needed. Additional Duties: 21. Any and all other duties as assigned by immediate supervisor. Supervisory Responsibilities: None.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. A PROUD HISTORY OF OVER 75 YEARS FY22 REVENUE 10.4 BN USD WE'RE PRESENT IN 66 COUNTRIES OVER 1,400 ACTIVE GLOBAL CLIENTS Role: Production Support Specialist (Monitoring Engineer) Job Description: Required Skill and Knowledge - Individual will need to be proficient in the support of Splunk including the deployment, instrumentation and leveraging the tool - Proven experience with one or more supporting monitoring tools such as - Dynatrace, SiteScope, Catchpoint - Knowledge of OS (Windows/Unix) based infrastructure services, processing, monitoring, shell scripts, etc. - Proven experience in programming languages (Java and/or .NET) - Proven experience in application/network performance and availability monitoring - Proven experience in N-Tier Architecture supporting a multitude of products (Webserver, Middleware, Database, etc.) - Knowledge of ITIL functions and processes - An excellent communicator, able to network and influence across multiple levels is required of this role - A self-motivated, hands-on, driven individual with strong leadership skills - A strategic thinker who can link business context to technical reality Desired Skills - Proven experience with one or more supporting monitoring tools such as - Dynatrace, Microfocus BPM, Catchpoint - SA or DBA or Middleware Experience preferred Expected annual pay for this role ranges from USD 60000/annum to USD135000/annum. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.” We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group.

Job title: Data Center Critical Facilities Technician Job Type: W2 contract Duration: 12+ months Must have: APC DCE & ITA admin programing skills or Must have Vertiv Site Scan admin programing skills: We require more than just skill to monitor for these software programs. We need administration skills. Someone that can configure, update software, add components, and alert configuring/ monitoring. The skill is not just monitoring but Admin skills to build, program, and configure new items to be monitored such as UPSs, Power Strips, cameras and etc. Manage license counts for DCE & ITA, program thresh holds set points for alerting and alarming to name a few requirements….etc. Experienced managing APC DCE/ITA or Vertiv Sitescan environments and servers (Must Have ) Understanding of HVAC, UPS, ATS and Generators functions and alarming (Must Have ) Please source for candidates who have background of Electrical engineering, strong exposure to Mechanical, electrical, and plumbing (MEP) engineering along with HVAC - Heating Venting Air Conditioning. Basically who can support the backend. If they have any Data-center experience (Environmental) will be a huge plus but not a deal breaker. Location is Plano, TX and this is a hybrid position for which the work schedule will be provided by the Manager and the resource will be required to work on at least 1-2 weekends or more under 2 months. Mon - Thu Onsite from Sept 2025. Should have at least 3-5 years of relevant experience. The resource will also be required to travel around 4-5 trips in 12 months. May be some travel to Mexico and data centers inside the USA: Quarterly travel or twice a year.

Disclaimer: This posting will re-direct you to Unitek Career page and submitting your application will take up to 5 minutes. Should you want to skip the step, please feel free to reach us or send your resume directly to *********************** Unitek Technical Services provides supplier management, development, and related technical services to corporations around the world. This is a Technical Subcontract Management (TSM) field support position. The TSM will be responsible for providing onsite support at multiple Lockheed Martin (LM) major system and airframe suppliers primarily located in/around (DFW). Approximately 90% of the TSMs time will be spent onsite at a LM supplier facility. A TSM is a member of the Supply Chain Management (SCM) team that LM Aeronautics uses to minimize disruptions to the supply chain by providing “in the field” oversight of supplier execution. As a project manager overseeing multiple LM Suppliers, daily activities will include: working with supplier personnel to prioritize components through manufacturing, validating the status of the deliverable parts and providing detailed status to LM procurement, preparing plans to reduce/prevent shortages, identifying risks in the supply chain, and developing risk mitigation plans to minimize the potential impact to LM. Candidates should have an understanding of production processes as they relate to aircraft systems components and avionics equipment, machined part fabrication, tooling fabrication, and lean manufacturing. The candidate should be a self-starter that is capable of analyzing supplier processes and developing improvement plans in collaboration with personnel from both the supplier and LM. The candidate will regularly collaborate across multiple functions (within LM and at the supplier facility), including production, procurement, quality, and engineering, in order to expedite parts/assemblies that are required to support each of the LM Aeronautics Lines of Business (LOB). The success of the person in this position will greatly depend on his/her ability to communicate clearly and effectively with supplier personnel at varying levels of an organization. The candidate should have strong interpersonal skills and be able to build relationships quickly with multiple stakeholders. Additional Notes: Frequency of visit 30-40 hours per week The work scope of this position will require the candidate to live in/near 50 miles radius of (Dallas/Fort Worth, TX). Occasional travel to other locations around DFW or the surrounding states may be required Applicant must be a US Citizen; we are unable to sponsor at this time W2 contract position to work on as needed basis

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide Technical Support to customers and partners Provide configurations, troubleshooting and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Travel to customer sites in the event of a critical situation to expedite resolution as required Provide on-call support 24x7 on an as-needed basis Qualifications Your Experience Willing to work flexible and varying shift times including weekends and evenings Previous experience in a Technical Support environment is required Excellent written and verbal communication skills Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS, etc.) Experience working with Firewall Central Management Systems Experience working with a multi-factor authentication security system (tokens, certificates, CAC cards, and similar) Working knowledge of Security services (IDS/IPS, Firewalls, etc.) Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required Virtualization experience (AWS, Azure, VMWare, OpenStack) Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist, etc.) Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus Bachelor's degree or equivalent military experience required Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $108000 - $175250/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Our client, one of the largest biotechnology and most progressive Life Sciences companies, is seeking an energetic professional to join their enterprise support team. Our client is focused on translating excellence in science into effective medicines and diagnostics for patients. Our client partners with some of the largest hospitals and health systems in the US! This role is an opportunity to join their field services and customer support organization that travels the country to support some of its premier hospital partnerships. This Planned Activity Specialist will travel across their designated city/state to various sites where they will attend and provide proactive maintenance to Cobas 6000's, 8000s, Pros and other analyzers. Run and evaluate QC per manufacturer specifications Run precision and mechanical checks as needed Communicate QC validation to the customer upon returning the instrument for use Schedule appointment with customer and set customer expectations Evaluate validation data and present it to customer (this can be performed by data analyst and reviewed by local FAS or the rep at the second appointment if necessary) Determines cost effective repair/resolutions to minimize customer downtime Provides feedback and documents product failure trends and service ability issues Responsible for ensuring and maximizing customer satisfaction with equipment and related products Identifies revenue generating and cost saving opportunities. Maintains expenses within departmental guidelines and controls inventory and all company property Qualifications: High school diploma and 2 years of technical school or equivalent military training or work experience OR Bachelor's degree in a Biomedical field 2-5 years of progressive experience repairing or servicing mechanical/system hardware and software Effective communication skills, helpful customer interaction, and organizationally sound Experience with preventative maintenance and troubleshooting machinery/hardware using established procedures preferably in a laboratory or healthcare setting Laboratory background huge plus but not required

IDR is seeking an Accounts Support Specialist to join one of our top clients in Richardson, TX. If you are looking for a long-term opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Responsibilities for the Accounts Support Specialist: In this role you assist the National Accounts Team with essential administrative and technical support tasks. This role will focus on coordinating and organizing key product management details, ensuring seamless communication between various teams, and maintaining up-to-date tracking systems. Required Skills for the Accounts Support Specialist: Proficiency in Excel, focusing on project tracking, data gathering, and presenting time-sensitive information effectively. Strong understanding of professional email writing, ensuring clarity, proper grammar, and a logical flow of information Excellent follow-up and communication skills Experience in administrative support, logistics, or technical coordination is a plus. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 20+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row

RMS Energy Co., LLC is a nationwide provider of turn-key services to the power industry. From routine maintenance, inspection, and repairs to equipment design, engineering, and installation, RMS Energy offers a variety of solutions to fit the power-related needs of our customers. For more information about RMS Energy, please visit ****************** To help facilitate our expanding business, RMS Energy is currently seeking a NETA Field Service Technician to join our dynamic and fast-growing team. Our NETA Field Service Technician perform testing, maintenance and repair of low and medium voltage circuit breakers, transformers, switchgear, motor control and other electrical apparatus in the shop and in the field. This role will also support engineering design projects in the fashion of wiring/testing/commissioning relay and switchgear upgrades. Preferred Locations: Dallas, TX Responsibilities: Have a thorough understanding of safe work practices in the electrical industry. Strong theoretical understanding of electric power systems and operation. Be familiar and experienced with the complexities of data center environments. Inspect, test, troubleshoot, and perform start-up of low and medium voltage electrical systems up to 15kV. Test low and medium voltage circuit breakers, transformers, MV cable, switchgear, and motor controllers. Utilize and accurately read meters and test equipment. Must have a strong proficiency in reading and interpreting schematics and wiring drawings. Accurately prepare test reports with details of tests, maintenance, and repairs performed. Lead field crew effectively, planning and assigning work to ensure efficient operations and adherence to project specifications. Maintain and enforce safety standards, ensuring compliance with industry and company regulations and fostering a culture of safety excellence throughout all field operations. Proficient and knowledgeable with the use of hand tools. Must be experienced with most major test equipment software. Qualifications: 5+ years of related experience in power plants, industrial services, primary power distribution and related protection and control schemes. High school diploma or GED; associate degree in electrical engineering technology preferred. Licensures and Certifications: NETA 3, or 4 preferred. Experienced utilizing Power DB to accurately and consistently document is a plus. Previous experience testing electro-mechanical and solid-state relays and meters is a plus. Demonstrates excellent verbal and written communication skills. Employs professional and effective communication in dealing with internal and external stakeholders. Has a strong work ethic and be able to independently resolve project issues if needed. Manages time efficiently with the ability to work and prioritize multiple projects with competing deadlines. Self-driven and exhibits the ability to work with minimal supervision. Strong interpersonal skills, business acumen, and management ability. Proficient in Microsoft Office (Word, Excel and Outlook). Extensive knowledge of electrical systems, wiring, and all necessary equipment. Other Requirements: Ability to work remotely. Up to 50% - 70% travel required, with flexibility for overtime, extended hours, and occasional work on nights, weekends, and holidays. Availability for increased travel and hours may be necessary during peak seasons. Valid and current Driver's license with clean driving record. Benefits: Competitive compensation. Flexible work environment. Generous medical, dental, and vision benefits at the start of the month following hire date. Safe harbor 401(k) plan with a 3% non-elective contribution and free investment consultation. Generous paid vacation, holidays, and sick time. Educational Assistance Program, to include paid memberships in professional associations, conference and training opportunities. Employee Assistance program which offers support on finances, legal, and counseling. Wellness incentives through our healthcare provider. Fast growing company with great potential for career growth. Working Conditions: This job requires the ability to respond to 24/7 call outs and to work extended hours, including evenings, nights, weekends, and holidays, as needed. Work may be conducted outdoors in all weather conditions, near low-, medium-, and high-voltage equipment and heavy machinery, in areas with elevations in excess of 100 feet, and confined spaces adhering to strict safety protocols. Exposure to loud noises from machinery is common, necessitating the use of personal protective equipment (PPE). This job involves risk of electrical shock. This job requires frequent travel between RMS facilities and customer sites. Physical Requirements: The position demands physical mobility to navigate uneven surfaces, the ability to lift and carry up to 50 pounds regularly, fine motor skills for handling small components and tools, and the capability to climb ladders and work at heights. Sustained physical effort, including standing, bending, pushing, digging, pulling, kneeling, crawling and reaching for extended periods, is required. Good vision, including color vision and depth perception, and the ability to hear alarms and communications in noisy environments are essential. Additionally, proficiency in speaking, hearing, reading, and typing in English is required for effective communication and documentation. At RMS Energy, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that a variety of perspectives drives innovation and success. As an Equal Opportunity Employer, RMS Energy is dedicated to employing the best people, regardless of race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information, or any other factor protected by law. Our inclusive policies ensure that every team member has equal opportunities for growth and advancement, fostering a workplace where everyone can thrive. Join us in powering a diverse and equitable future! No Agencies Please. Any unsolicited resumes sent to RMS Energy from a third party, such as an Agency, including unsolicited resumes sent to RMS Energy mailing address, fax machine or email address, directly to RMS Energy employees, or to RMS Energy resume database will be considered RMS Energy property. RMS Energy will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

A person who is familiar with data center design, IT floor space management, cabinet power and U-space management, and electrical, environmental, and mechanical equipment supporting the data center (e.g. HVAC - Heating Venting Air Conditioning, UPS, and Generators). This person will also need to build, manage, and maintain MEP monitoring tools utilizing Vertiv Sitescan and/or APC Data Center Expert/IT Advisor for performance, availability, reliability, and security of IT resources. Support data center staff in providing continuous business operations. Ensure business requirements are met by providing operational support of multiple complex IT production platforms to support the 99.99% data center uptime objective Required qualifications would be: Experienced managing APC DCE/ITA or Vertiv Sitescan environments and servers Understanding of HVAC, UPS, ATS and Generator functions and alarming Background in incident ticketing and change management applications Good verbal and written communication skills utilizing Microsoft tools (Word, Excel, PowerPoint, Teams) Continuously investigating new technologies to maintain industry-leading edge Ability to inventory items in the data center and document them Ability to work in a collaborative environment supporting immediate and cross-functional teams Some desired (but not required) skills: Overseeing vendor implementation of electrical, environmental, and mechanical equipment improvements Ensure that maintenance activities are performed (by vendors) within manufacturer-recommended schedules or within industry-standard time intervals Researching, recommending, planning, and overseeing vendor implementation of electrical, environmental, and mechanical equipment improvements. Ensure Request for Change procedures for data center facilities service, repairs, and improvements are in place before any work is performed. This oversight validates change activity is planned reviewed, scheduled, and scripted (critical operating equipment only) before any work is performed. Enforcing physical access, safety, and security policies for restricted data center areas Proven working knowledge of Servers, Storage, and Networking in a data center environment (e.g. Nutanix, HP, VMWare, Cisco Switches) is a huge plus

The Patient and Physician Support Specialist will provide exceptional Level 1 support via inbound calls from patients using the Inspire device-an implantable sleep apnea device. The role requires assisting patients with troubleshooting issues related to their mobile app, Bluetooth connectivity, and other device functionalities. The goal is to ensure first-call resolution while delivering outstanding patient care and professionalism. Candidates with experience in patient coordination or a patient-focused call center will be the best fit for this role. Key Responsibilities: Serve as a primary point of contact for patients, healthcare professionals (HCPs), and internal employees regarding Inspire device functionality. Troubleshoot mobile app and Bluetooth connectivity issues while providing clear and empathetic guidance. Maintain professional and compassionate communication with patients, ensuring a positive experience. Accurately document interactions and resolutions in compliance with company and regulatory policies. Educate prospective patients on Inspire products and services. Manage conversations with frustrated or emotional patients with patience and professionalism. Stay updated on Inspire products, HIPAA regulations, Medicare policies, and industry guidelines. Collaborate with the Quality Post Market team to report potential adverse events and product/therapy concerns. Occasionally provide coverage on company holidays as needed. Work Schedule & Onsite Requirements: Training Schedule: 8:00 AM - 5:00 PM (onsite) Post-Training Shift Options: 7:00 AM - 4:00 PM 8:00 AM - 5:00 PM 10:00 AM - 7:00 PM Hybrid Work Eligibility: Based on performance and attendance, hybrid work may be offered. Reliability: Candidates must live within a 10-15 minute drive from the office and demonstrate consistent attendance. Qualifications: Required: 2-5 years of experience in a call center, customer service (medical field preferred), or technical support role. Strong verbal and written communication skills. Experience handling customer service inquiries via phone, email, or chat. Proficiency with Microsoft Office and general computer applications. Ability to think critically and resolve issues effectively. Preferred: Background in sleep apnea devices or sleep study-related fields. Experience in a medical device call center or patient support role. Familiarity with human anatomy, medical device function, and industry regulations. Additional Requirements: Candidates must be genuinely interested in a call center role and have relevant experience. Must have stable employment history (no frequent short-term contracts). One professional reference is required. This is a great opportunity for individuals passionate about patient care and medical technology. If you have the required experience and are looking for a stable, rewarding position, we encourage you to apply! Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

----------------------------------------------------- "🟢 🟢 We're Hiring for below 3 roles !!🟢 🟢" ----------------------------------------------------- - IT Engineer II ( Exp 5-8 Yrs ) - IT Engineer IV ( Exp 8-10 Yrs ) Position :- IT Engineer V ( Exp 10+yrs ) Location :- Plano, TX OR Reston, VA ( Hybrid ) Type :- Contract ------------------------------------------------ Shifts: Candidates should be open to rotational shifts, or a constant night/day shift based on the roster (similar to GOC). Candidates will support the following key areas :- Production support Application & Cloud Infrastructure support Incident management Command center Production stability Observability Strong administrative experience in AWS On-call 24x7 support Experience with ticketing systems such as Jira, ServiceNow, etc. Experience with monitoring tools and Splunk Strong written and interpersonal skills Key Responsibilities: Provide support for complex or specialized application or infrastructure tasks, incidents, changes, and requests. Good communication skills (oral and written). Attention to detail and ability to multitask. Knowledge and use of ticketing systems. Knowledge of: Unix/Linux Cloud services (Amazon) Proficiency in running incident calls with up to 25 people. Managing incident data using tools like SharePoint and Confluence. Experience in managing helpline numbers. Experience troubleshooting and managing triage calls with cross-functional teams. Use of Office products (Excel, Word, Outlook). Perform and manage production support tasks requiring IT expertise and knowledge of business processes. Manage and resolve incidents utilizing knowledge articles and prior experience. Execute changes based on instructions or knowledge base. Monitor and execute production processing as per requests or runbooks. Perform proactive monitoring of systems and applications. Lead and manage triage efforts for incidents with potential business impact. Communicate, coordinate, and work with other groups to ensure production environment availability. Manage troubleshooting calls with cross-functional teams. Use tools, dashboards, and command-line for troubleshooting. Engage and escalate as necessary to expedite recovery and minimize impact. Top 3 Must-Have Skills: Use of tools such as xMatters, Everbridge, and direct phone calls as needed. Proficiency in Office products (Excel, Word, Outlook). On-call 24x7 primary support. Education/Experience: Have years of IT and Cloud support experience. Bachelor's degree or equivalent training required.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Platinum Support Engineer, you will work firsthand with our valued Platinum customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. The type of Customer purchasing our Platinum Service is those who manage critical infrastructures and do require guaranteed response times as well as enhanced services for their mission-critical systems. Platinum is the first step towards offering a truly differentiated level of support starting with our high profile and largest customers. Your Impact Provide post-sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Provide technical services around Cloud and Network Security technologies, troubleshooting and best practices observations to customers Meet enhanced response SLA's for customers who purchase our Platinum Support Offering Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Work directly with ETAC and Engineering to get customer issues resolved Have a thorough understanding of software release and bug cycles Conduct multi-vendor troubleshooting Has visibility across the entire organization and Executive Leadership Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem-solving guides, etc. Provide on-call support 24x7 on an as Qualifications Your Experience 5+ years related experience Required experience with TCP IP Ability to independently debug broad, complex, and unparalleled networks with mixed media and protocols required In-depth experience in routing and switching (OSPF, BGP, VLAN) Experience with security (IPSEC, SSL-VPN, NAT, GRE) Prior experience in similar vendor Technical Support Centers Experience with Authentication Protocols a plus (LDAP/SAML/Radius / TACACS) Excellent written and verbal communication skills Knowledge of VM and multi cloud environment is preferred Experience with Cisco, Checkpoint, Juniper (NetScreen), Fortinet products, ZScaler a plus Advanced certifications such as CCIE/JNCIE/PCNSE - an advantage Bachelor's degree or equivalent military experience required Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $94000 - $152000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes