Computer Technician Jobs in Auburn, AL

As a member of the Client team in Columbus (Fort Moore), Georgia, you will be part of a dynamic organization that values creativity, innovation, collaboration and customer success. We are seeking an experienced field service technician to join our team onsite at our customer's location. As a field service technician, you will play a crucial role in ensuring optimal performance of our products by providing onsite technical support for our customers. If you have experience in product repair and troubleshooting, we encourage you to apply for this exciting opportunity. Responsibilities: • Provide onsite technical support to ensure optimal performance of Client products • Diagnose and resolve hardware and software issues related to printers, scanners, fax machines, supplies, and other peripherals • Conduct routine maintenance tasks such as cleaning, alignment, and calibration to optimize device functionality • Assist customers with installation, configuration, and user training • Troubleshoot complex problems and provide solutions promptly • Document all service calls and maintain records of equipment history • Communicate effectively with customers to understand their needs and requirements • Collaborate with internal teams to coordinate repairs and replacement parts • Maintain a strong relationship with customers to ensure satisfaction and loyalty • Adhere to safety guidelines when handling electrical components and heavy machinery Qualifications: • High school diploma or equivalent; college education preferred but not required • Excellent driving record and a valid driver's license. • Proven experience as a field service technician, preferably with Client products • Knowledge of printing technology, network connectivity, and IT infrastructure • Strong understanding of computer systems and operating systems (Windows/MacOS) • Excellent problem-solving skills and attention to detail • Ability to communicate clearly and concisely both verbally and written • Self-motivated and committed to delivering exceptional customer service • Ability to safely lift and maneuver equipment up to 60 lbs. • Valid driver's license with a good driving record

About Us Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world. Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey. Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Department Information University Information and Technology Services Job Summary The IT Support Specialist II position reports directly to the Manager, IT Client Support Services. This position will offer technical support for faculty and staff in the use of technology, including hardware and software. Support will include, but is not limited to, actively training during the resolution of difficult or complex procedural and technical problems associated with the use of computer systems, provide one-on-one sessions ensuring stability, accessibility, and proper configuration of assigned technical systems and components, and creatively analyzing issues and implementing solutions according to proper guidelines and procedures. This position is an innovator that brings ideas to Columbus State University to provide a creative, deeply personal and relevant college experience. Responsibilities Significant Duties & Responsibilities include: Bring innovative ideas to the teaching and learning aspect to higher education.; Analyze user requirements, procedures, and problems and develop technical solutions.; Provide advanced support on various software packages, hardware and peripheral devices.; Install, upgrade, configure and perform maintenance to software, hardware, and peripheral equipment following design specifications.; Test and monitor software, hardware, and peripheral equipment to evaluate use, effectiveness, and adequacy of product for end-users.; Inspect, configure, and prepare equipment for delivery to end-users.; Perform remote access to resolve technical issues.; Perform inventories and requisition equipment or supplies.; Maintain complete records of daily activities, problems, and remedial action taken in a ticketing database.; Provide users with ongoing technical support by developing documentation.; Provide timely response and resolution or escalation to serviceable trouble tickets.; Other duties as assigned. Required Qualifications Required Qualifications include: Minimum qualifications include a bachelor's degree and 2-5 years applicable experience. Or an equivalent combination of education, training, and experience that demonstrates the ability to perform the required skills. Proposed Salary The proposed annualized salary range for this position is $40,253 - $43,784 and includes full benefits. Knowledge, Skills, & Abilities Knowledge, Skills, & Abilities include: Excellent working knowledge of technology.; Highly organized with the ability to multitask.; Ability to follow CSU strategic plan especially with the making students successful.; Self-starter with the ability to handle multiple tasks and deadlines with minimal supervision.; High level of problem solving ability as well as the ability to work closely with faculty and staff.; Must have extensive experience with computer systems and business software programs including MS Office, Windows 10, and mac OS.; Knowledge of PC remote and PC imaging processes.; Excellent customer service and professional domineer.; Strong oral and written communication skills.; Scheduling and time maintenance skills are essential. Contact Information If you have any questions, please contact Kennedy West, Hiring Manager, via email at west_************************* USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Institutional Values * Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community. * Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions. * Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience. * Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship. * Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices. * Servant Leadership: Leading through ethical empowerment and service. Conditions of Employment All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties: * A credit check completed for Positions of Trust and or approved departmental Purchase Card usage; * Pre-employment drug testing for positions with high-risk responsibilities. * Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle. A successful drug screening will be required as a condition of employment a randomly thereafter. * Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. * For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom. Equal Employment Opportunity Columbus State University is proud to be an equal employment, equal access, and equal educational opportunity institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel Background Check * Position of Trust Special Applicant Instructions Visit Columbus State University's online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and apply to those that you are interested in and feel qualified for. Each job posting has a summary description of the position and required qualifications. All job applications must be submitted through the online portal system.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking an experienced and skilled Information Technology Support Specialist to join our team. In this role, you will be responsible for assisting with day-to-day operations and providing efficient technical support services under the guidance of the Information Technology Manager. Responsibilities: Provide support and assistance to computer system users, addressing their technical needs Track all instances of support using IT ticketing and tracking software Collaborate with the IT Manager to identify security threats, violations, and potential updates or changes in processes Oversee the organization's data and internal information, including maintaining, backing up, and securing databases Determine when to update virus protection systems, and facilitate or perform needed updates Requirements: Associate's degree with related coursework preferred; high school diploma or equivalent required Valid driver's license Minimum of 5 years of experience in Information Technology, with industry certifications Excellent verbal and written communication skills Proficient in the latest IT systems and management technologies Ability to multitask, problem-solve, and organize tasks effectively Strong interpersonal skills and a thorough understanding of IT and its practical applications Physical ability to sit for extended periods, lift up to 15 lbs, and travel as needed Mental ability to communicate effectively in English, both verbally and in writing Availability to work extended hours or longer workweeks as needed Preferred Qualifications: Bachelor's degree in Computer Science 10 years of experience in Information Technology, with industry certifications Benefits: Competitive salary Comprehensive benefits package Opportunities for professional growth and development Dynamic and supportive work environment If you're a skilled IT professional looking to grow your career in a collaborative and innovative environment, we'd love to hear from you.

Our Company We are a nationwide company with over 10 years of experience as a market leader providing premium quality computer repair and IT support services. We are currently looking for field technicians to service our residential and small business customers. The On-Call Technician is responsible, accountable, and able to work in an unsupervised location, facing clients directly. You could be tasked with maintaining computer systems, troubleshooting errors, maintaining internet connectivity, running diagnostic tests, maintaining servers, repairing computer hardware, and providing technical support. You could also be responsible of the installation and configuration of TV, surveillance, automation and networked systems in mainly residential, but also commercial spaces. Please note, this is a 1099 independent contractor position. You are also responsible for tools, having your own vehicle and valid driver's license, and vehicle maintenance. We will cover expenses for gas in excess of 20 miles (one-way), and other site-related expenses. You will be compensated for time on-site and parts purchased for customers. Duties may include: • 2 year minimum professional experience providing Tech Support • Configuring email accounts using Mail, Outlook and Outlook Express • In-depth knowledge and usage of Windows operating systems • PC imaging, hardware diagnostics and configuration • TCP/IP, Routers, WAPs, Wireless, Mesh and other networking devices • Spyware/Adware removal tools as well as antivirus programs • Must be comfortable with all facets of PC, and laptop hardware setup and maintenance; including installation and configuration of hard drives, NICs, printers, and other PC accessories • Experience with Mac is preferred, but not required • Installation and setup of smart home/IoT products • Assist with connecting and troubleshooting smart home products and hubs (TV/Camera/ Doorbell installations) • Provide clients with basic tutorials, so they understand softwares • Assist clients with warranty and troubleshooting issues Requirements: • High School Diploma, or equivalent • PC imaging and configuration • Troubleshoot hardware and network issues • Aptitude for helping people use and understand the technology • Ability to learn on the job • In-depth knowledge and usage of smart devices and their systems • Experience in smart device installation, hardware diagnostics and configuration • Able to climb ladders, work at heights, and lift and carry items unassisted • Must have a knowledge of general construction and electrical principles Salary Range: 35 USD to 40 USD hourly.

District 4 Public Health 301 Main Street LaGrange, GA 30240 Under general supervision, provides information system user support on a continuing basis either by phone or site visit. Analyzes, designs, and implements software modifications to meet users' needs. Evaluates and troubleshoots user problems, procedures, and requirements to streamline business processes. Provides support and installation of network, control, and data access equipment and troubleshooting of software and hardware systems. May develop and conduct training programs for software/hardware users. All District 4 Public Health, County BOH employees are deemed essential employees in the event of an emergency. As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Dispensing site (POD). When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours. Job Responsibilities Provides quality customer service to all customers Designs, configures, and tests computer hardware, networking software, and operating system software Diagnoses hardware and software problems and replace defective components Escalates problems to vendor and/or developer for advanced debugging or software correction Evaluates new technologies or solutions to improve service and efficiency of systems Monitors network performance to determine whether adjustments need to be made for future changes Operates consoles to monitor performance of the computer systems and networks, and to coordinate computer network access and use Performs data backups and disaster recovery operations Performs routine network startup and shutdown procedures and maintain control records Plans, coordinates, and implements network security measures to protect data, software, and hardware Prepares user instructions and documentation for the installation and operation of software and software upgrades Performs necessary maintenance to support network availability Must be able to travel in a 12-county region Participates in necessary Emergency Preparedness, as directed by manager Minimum Qualifications IT Support Specialist 2 - ( Annual Salary - $42,000) High school diploma or GED AND Six months of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area Additional Information Preferred Qualifications: Experience with VolP phone systems Basic Network Troubleshooting skills Strong analytical skills Technical understanding of networked data Hyper-V or VMware Meraki Firewalls Experience creating and editing Group Policy Objects Microsoft Server 2012 or 2016, and proficient Microsoft Office Skills Benefits for Full Time Eligible Employees 13 Paid Holidays Generous Leave Package Employees Retirement System Health Insurance Dental Insurance Vision Insurance Health Care Spending Account Dependent Care Spending Account Life Insurance AD&D Insurance Disability Insurance Legal Insurance Long-Term Care Insurance Specified Illness Deferred Compensation (401K & 457 Plans) Atlanta Postal Credit Union For more information on the State of Georgia Benefits visit - ************************ Additional Perks A supportive and rewarding work environment Physical Activity Breaks Worksite Wellness Program Employee Assistance Program To learn more about District 4 Public Health visit - ******************************** Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified. *District 4 is an Equal Opportunity Employer* The State will not unlawfully consider an applicant's race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected category when making selections. Applicants chosen for employment will be subject to the following Criminal Background Check/Fingerprinting Reference Checks & Immunizations Required For more information about Public Health: Click HERE for Video Who we are. We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters. What we offer. As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can: Make a Professional Impact - Build your career where it matters and protect lives in the community where you live, work, and play Enjoy Workplace Flexibility - Experience flexibility in how you work so you can be your best self for you and Georgia Residents Work with a Dynamic and Diverse Team- Collaborative and inclusive way of working where employees share ideas and leverage collective strengths Achieve Career Longevity - Countless opportunities for continuous learning/development that support a long-term career Take Part in a Hands-on Working Culture - Unique culture of active engagement and problem-solving, no matter your role Feel Pride in Where you Work - Be part of making an impact in public health alongside dedicated people just like you

div class="col-md-7 job-content min_height_300 vega-col-6" div class="margin_bottom_20" test-id="**********" pstrong Job Description/strong/p pProvide medical device support, such as corrective action, preventive maintenance under direct supervision. Responsible for daily record keeping and data reporting related to daily work schedule. New devices coming in. ( TV project, TUG project, Med-gas project, new EKGs, Philips upgrade, Anes cart upgrade, new beds, Dialysis pumps inventory management), CERNER./p pbr//p pstrong Basic Qualifications/strong/p pThe Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract:/p ulli Experience within a medical center and Biomedical Engineering department./lili OR, Experience working in or with the Veterans Health Administration (VHA)/lili OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations/li/ulp In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract./p pstrong Role Specific Qualifications: /strong/p ulliA two-year associate degree or higher in an applied science or equivalent military training./lili Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment./lili Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards./lili Familiarity with the setup and application of test equipment./lili Ability to read, analyze, and interpret technical literature, schematics, and drawings./lili Level II Experience - A minimum of three years of hospital or healthcare experience performing medical equipment maintenance./li/ulpstrong Eligibility:/strong/p divdivulli Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future./lili Must be able to obtain and maintain the required federal public trust clearance for this role./lili Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption./li/ul/div/div pstrong Compensation:/strong/p pSalary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below./p pSalary range: $60,000 - $70,000/p /div div class="border_top eee font_12 padding_10 padding_left_0 padding_right_0" a class="vega-default-link" href="********************************************* class="icon-briefcase"/ispan class="padding_left_5" test-id="556872905"View all jobs at this company/span/a /div /div

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: Customer Support Technician Duration: 2 months with likely extension up to further 2 years Work Location: Montgomery, AL Interview methods: Phone/Skype/F2F Required Skills: Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems. This reports directly to the Support Services Supervisor of Desktop Support, and serves as the first tier OIT Desktop Support to assist State Agencies with any issues (hardware, software, network). They are expected to respond efficiently and effectively to Service Desk tickets from OIT end users which are received by phone, email, or walk in and either resolve the issue or elevate the issue to the appropriate tier-2 level support if necessary. This position is required to accurately record all resolution steps to the current tracking software with a complete description of the problem, end user contract information, organization, resolution, and any other attributes required to support future end user queries. Skills Required Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. In general, follows documented procedures and checklists. Microsoft/Windows OS/MAC OS/Apple product Installation and basic troubleshooting of software and hardware issues. The ability to troubleshoot in a timely manner and follow written instructions. CompTIA A+ break/fix field related experience in a desktop support role from initial set-up to finished product. Excellent interpersonal skills and the ability to communicate with others in a positive professional manner. Familiar with Active Directory, virtual environments, storage area servers/networks, LAN/WAN, MS Exchange, MS SharePoint and Office 365. Qualifications Skills Preferred: Experience Required: Typically has 1 to 2 years of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills. Education Required : Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. CompTIA A+ Additional Information *** Local candidates strongly preferred****

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job Details Montgomery, ALDescription IBEX IT Business Experts (IBEX) is a nationally recognized project management, training, and professional services firm focused on supporting the needs of both Government and Corporate Clients. IBEX was named to the INC 5000 list of fastest-growing companies four years in a row and most recently won the 2024 US Health & Human Services Woman Owned Small Business of the Year Award. IBEX has grown substantially year over year since its founding in 2012. At IBEX, our core values are exemplified through our people, products/services, processes, and daily activities! If you have the skills and experience and align with these core values, this position is for you! Passion for Success Intentionally committed to diversity of thought Inclusive of all people and perspectives Do the right thing, even when no one is watching Improving businesses & communities through collaborative solutions Human Resources Environmental, Social, and Governance Statement At IBEX, we recognize that our employees are our greatest asset and the foundation of our success. The Human Resources department is at the forefront of embedding Environmental, Social, and Governance (ESG) principles into the heart of our workplace culture, talent management, and operational practices. Our commitment to ESG within HR reflects our dedication to creating a sustainable, equitable, and ethical working environment for all our employees. Job Description Position: Desktop Support Specialist II Location: IRA C. Eaker Center for Leadership Development 525 Chennault Cir. Maxwell AFB, AL. 36112 Required: none Schedule: Full Time, Monday - Friday 0700 - 1630 **Attach Resume upon applying Job Summary: Desktop Technician to support the IRA C. Eaker Center for Leadership Development. The individual will provide Web Design, Helpdesk for faculty, staff and students, Component Property Lead (CPL), and Information System Security Manager (ISSM) Contract duties within Maxwell AFB and Gunter Annex. Minimum Certifications: Have and maintain a CompTIA Security A+ Certification. Responsibilities: Web Content Management/Website Developer: Provide data necessary to assess status of Section 508 web compliance in terms of total active web pages conforming to the relevant criteria established by the Architectural and Transportation Barriers Compliance Board (U.S. Access Board) in their Electronic and Information Technology Accessibility Standards document located at **************************** Ensure every image has an alternative text per Section 508 requirements. Ensure any customized HTML/CSS, JavaScript or other locally produced and used code is compliant with Section 508 requirements, including changing old HTML to modern equivalents and in-line CSS equivalents Website Developers shall: Ensure the structure of all websites are Section 508 compliant including metadata and meta tags for titles, description, keywords and stacked headline requirements Pay close attention to Section 508 requirements for iFrames, JavaScript, tables and all other specific requirements Remediate failed web sites and retest, repeat until compliance is achieved. Use available online tools to ensure websites are Section 508 compliant. Work cooperatively with cross-departmental teams and outside vendors and partners in creating effective marketing materials representing the entire Eaker Center missions Helpdesk duties: Provide direct computer support for faculty, staff and students using stand-alone/telework information systems, including information systems devices, applications configuration, installation, and maintenance of hardware; client software applications to include installation, upgrade, and maintenance of software platforms Assist faculty, staff, and students with logging into Eaker required systems and platforms Provides solutions to faculty, staff, and student requests for assistance in resolving the less complex hardware and software problems, referring more complex problems to a higher graded specialist such as a subject matter expert at the 42d Communications Squadron. The systems used include government stand-alone configured desktops, minicomputers, tablets, notebook, and laptops Participates in site surveys to verify adequacy of software installation practices and those operating environments are compliant with desktop security standards, to ensure customer needs are met. Automates repetitive tasks such as ghosting software, images, sanitizing disks, and warranty usage tracking. Deploys technologies to minimize technical labor for operational testing, problem resolution, and pattern analysis. Determines internal service measures to support provided and communicates service level expectations. Provides technical assistance to current and potential users, so that Air University Commercial Internet Service (AUCIS) and other C4 systems operations have minimal disruptions Demonstrates processes and provides orientation for teleworkers and new users. Provides technical hands-on assistance with software installations, hardware configurations, and communication networking to support classroom activities Consults with customers regarding potential system or program upgrades Installs and maintains hardware devices supporting a broad range of information systems employing multiple operating systems Removes and replaces defective hardware components; installs peripheral device interface cards Performs upgrade of hardware to include memory, fixed and external storage, and installation of network interface cards (NIC) or enhancement cards Troubleshoots and corrects software problems to include resolving conflicts between applications, hardware and/or device conflicts, and operating system faults Detects and removes computer viruses. Restores and repairs damaged critical data files Updates hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software Resolve tickets opened by faculty, staff, and students within existing ticketing systems (ex: Service Now) to maintain a historical data of work performed, track common issues and common systems providing problems Captures, maintains, and tracks warranty data for all fielded systems All warranties must be maintained on the Electronic Records Management (ERM) Provides reports to COR or delegated personnel regarding warranty status and interfaces with vendors Provide familiarization training for users of new equipment and software as required Develop training materials to ensure consistent training for faculty, staff, and students Component Property Lead (CPL) Perform CPL duties, also known as Information Technology Equipment Custodian (ITEC) Provide the proper allocation, control, use, and safeguard of property under Air Force control. Electronically track and record transactions affecting Classes of Supply under their functional control. Ensure transactions are captured in the applicable accountable property system of record. Utilize manual transactions when appropriate Information Technology (IT) is unavailable. Automatically and/or manually report accountable property system of record adjustments to the designated accountable officer. Identify and report, disposition of serviceable, unserviceable, reparable, and excess property. Maintain and secure auditable and/or accountable documents. Sign custody receipts or listings for property charged to their organization. Maintain a copy of each document or computer record that confirms acquisition or movement of property. Initiate financial liability investigation of property loss, for government property that is lost, damaged, destroyed or stolen. Refer to DoD 7000.14-R, Vol 12, Ch 7, Financial Liability for Government Property Lost, Damaged, Destroyed or Stolen. Inquire, research, and investigate the causes of the loss, damage, destruction, or theft of government property. Assess financial liability with respect to lost, damaged, destroyed, or stolen government property. Account for loss, damage, destruction, or theft of government property; determine the responsibility and amount of financial liability of those found to be culpable for such financial losses; provide relief from accountability; and establish debts resulting from the assessment of financial liability. Initiate DoD (DD) Form 200, Financial Liability Investigation of Property Loss. Manage contingency location closure actions affecting their respective Classes of Supply. Properly document and itemize physical inventories. Maintain certificates of transfer between responsible/accountable personnel. Temporary issues will be tracked using the AF Form 1297, Temporary Issue Receipt. At the unit level record and account for Government property that does not require accountable property system of record recording, such as Government Purchase Card (GPC) transactions that do not meet the threshold for accountable property system of record recording in accordance AFI64-117, Air Force Government Wide Purchase Card (GPC) Program Accountable records are generated and maintained using the data elements in document lifecycle events and transactions All accountable property and respective data elements are tracked in an Accountable Property System of Record (APSR) Physical inventories are conducted annually Information technology, automated information systems, unique identification (UID), and standard common practices and processes for procurement and management of accountable government property are maximized. Standard common practices, processes, and taxonomy, including UID or comparable methods and electronic transactions, will be used to the maximum extent practicable to improve the capability to gather, organize, and assess information on accountable government property Accountable property is properly dispositioned once it has been determined it is no longer required All persons entrusted with the management of government property Possess and continually demonstrate an appropriate level of competence and proficiency in property accountability and management based on job duties, responsibilities, and policies and procedures Are responsible for the proper use, care, physical protection, and disposal of all government property in accordance with this issuance Are responsible for appropriate disposition of government property, including reutilization, transfer, donation, and sale, in accordance with all applicable laws and regulations. Personnel must: Use government property for authorized use only Comply with all applicable laws and regulations Contact the appropriate authority if property is subjected to undue risk of loss, damage, destruction, theft, fraud, waste, abuse, or mismanagement Report property loss Report any misuse of government property to appropriate investigative organizations through proper channels Internal controls support efficient and effective financial and material management of accountable government property Provide the proper allocation, control, use, and safeguard of property under Air Force control Electronically track and record transactions affecting Classes of Supply under their functional control. Ensure transactions are captured in the applicable accountable property system of record. Utilize manual transactions when appropriate Information Technology (IT) is unavailable Automatically and/or manually report accountable property system of record adjustments to the designated accountable officer Identify and report, disposition of serviceable, unserviceable, reparable, and excess property Maintain and secure auditable and/or accountable documents Sign custody receipts or listings for property charged to their organization Maintain a copy of each document or computer record that confirms acquisition or movement of property Initiate financial liability investigation of property loss, for government property that is lost, damaged, destroyed or stolen. Refer to DoD 7000.14-R, Vol 12, Ch. 7, Financial Liability for Government Property Lost, Damaged, Destroyed or Stolen Inquire, research, and investigate the causes of the loss, damage, destruction, or theft of government property. 7.2.10.2. Assess financial liability with respect to lost, damaged, destroyed, or stolen government property. Account for loss, damage, destruction, or theft of government property; determine the responsibility and amount of financial liability of those found to be culpable for such financial losses; provide relief from accountability; and establish debts resulting from the assessment of financial liability. Initiate DoD (DD) Form 200, Financial Liability Investigation of Property Loss. Manage contingency location closure actions affecting their respective Classes of Supply Properly document and itemize physical inventories Maintain certificates of transfer between responsible/accountable personnel. Temporary issues will be tracked using the AF Form 1297, Temporary Issue Receipt. These certificates of transfer will be filed for rapid reference Information System Security Manager (ISSM) and Duties Appoint employee(s) as an ISSM for All Eaker Programs Responsible for the IT's cybersecurity program within Eaker Center Maintain awareness of program's cybersecurity risk posture based on current threats. The program should maintain a level of resilience defined by the mission owner Ensure implementation of IT security measures and procedures, including reporting incidents to the COR or designated member, and appropriate reporting chains and coordinating system-level responses to unauthorized disclosures Ensure the secure configuration and approval of IT below the system level (e.g., products and IT services) prior to acceptance into or connection to an AF IT or Platform IT system Perform the following M365 duties but not limited to request new accounts, delete old accounts, modify accounts, reset passwords, etc. for faculty, staff, and students. Perform the following duties but not limited to in-processing and out-processing faculty and staff with regard to accounts, distro lists, required documents (such as 2875s, 4394s, Rules of Behavior, etc.), provisioning/deprovisioning email and Electronic Records Management accounts (in and out process, and in-house transfers) Will take lead on all Communication Squadron issued tasks. Within the contractor's control, must meet task suspense date, and must inform COR or designated government member regarding the issue of the tasker with 24 hours Monitor, correct and report Non-Compliance Reports to COR or designated government member Work Environment: This job requires work to be completed in an office setting using standard office equipment. The employee must occasionally lift or move office products and supplies, up to 50 pounds. Appearance: All personnel shall be attired in business casual clothing for daily work. Attire worn should always ensure employees safety from working conditions (long pants, appropriate shirts and close toe shoes as required): on occasion, staff may be required to wear a business dress for certain activities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. IBEX IT Business Experts, LLC (IBEX) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, IBEX complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. IBEX expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of IBEX's employees to perform their job duties may result in discipline up to and including

Job Title: Help Desk Technician, Intermediate Field Assistance Service (FAS) Zigabyte is seeking qualified applicants with specific Air Force systems and applications experience to join our dynamic team on the Field Assistance Service (FAS) program in Montgomery, Alabama. The FAS team is responsible for providing 24/7/365 help desk support for the Air Force. FAS Team members will be expected to support 24-hour operations. This could include working day, swings, or mid shift work schedules. After the required training period (length of training is based on shift/position), technicians are assigned to a permanent shift that could be any one of the three and could include weekend work. The ideal candidate for this position is a former active duty Air Force member or current or former Air National Guard or Air Force Reserve member with experience using one or more of the following systems, or an Information Technology professional with experience supporting one or more of the systems: • Aviation Resources Management System (ARMS) • Business and Enterprise System Product Innovation (BESPIN) applications • Cargo Movement Operations System (CMOS) • Logistics Module (LOGMOD) • Integrated Maintenance Data System (IMDS) Required Qualifications: • Associate degree preferred, or the equivalent combination of education, technical certifications, training, or work experience. • Four years providing effective customer service or help desk support to external customers. • Experience in providing technical support and troubleshooting network, desktop and/or systems hardware and software. • Excellent communication and problem-solving/trouble shooting skills. • Strong English language skills (both written and verbal). • Willing to work overtime, holidays, and weekends when necessary. • Must be a US Citizen, and be able to obtain and maintain a Secret-Level clearance. Desired Qualifications: • Familiar with Remedy trouble ticketing software. Essential duties and responsibilities include, but are not limited to: • Provide help desk support for supported applications via phone/email. • Serve as the initial contact for reporting technical issues and answering questions regarding field user issues. • Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources. • Effectively implement the steps found in available resources by following the instructions to resolve field user issues. Properly escalate unresolved issues. • Clearly and thoroughly document requests for assistance in ticket management system, and track incidents through to resolution/escalation (per client guidelines). • Identify potential outages and other problems (via information gathering, ticket trends, etc.) and communicate the information to Team Leads in a timely manner. • Maintain current knowledge of relevant technologies as assigned. • Additional responsibilities as assigned by management. • Provide guidance and mentorship to less-experienced technicians. Company Benefits: Competitive Health care package, vision, and dental, Life Insurance coverage, 401k matching, training expense, Competitive PTO, Holiday, and Sick leave. Zigabyte is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

This exciting role as a Technical Support Analyst will be responsible for rendering assistance to customers in solving and diagnosing product service and installation problems for documented and undocumented issues. WHAT YOU'LL DO Have a working knowledge of technical product specifications and water heater fundamentals and be able to communicate this information to the caller. Provide verbal and written technical assistance to customers having product service, installation, repair and general product questions, while recording and follow-up incoming calls on the company database. Exhibit a basic level of diplomacy in stressful situations while being adaptable to changes and creating goodwill with internal and external customers. Explain and interpret warranties to customers as they apply to products. Utilize system tools to determine water heater cross-references, sizes and types as requested by callers. Qualifications WHAT YOU NEED High school diploma or general education degree (GED ) Basic Computer Data Entry Skills (Will be Assessed) Ability to read, write, and comprehend technical instructions, short correspondence, and memos Ability to carry out instructions furnished in written, oral, or technical diagram form Must have excellent problem solving skills for technical products or show a strong propensity for solving technical problems Must be able to work weekends, staggered shifts, and holidays HOW TO STAND OUT Field experience servicing either electric or gas appliances--water heaters Customer service related experience in a call center providing technical support Bilingual in French/English or Spanish/English

The IT Operations Technician (Computer Option) is a position used by various agencies throughout the state. This is entry through full performance operations support for data communications equipment, mainframe and client server operations, and network operations. Employees in this class are responsible for monitoring and maintaining mainframe, client server, and computer network equipment.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Deal Desk Specialist position supports the sales teams throughout the sales cycle and plays an integral role in maintaining corporate governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales transactions in the most efficient manner that supports organizational goals and meets customer needs. **Essential Duties and Responsibilities** : + Ensure transactions are complete, accurate, compliant, and aligned with internal policies and business guidelines. + Act as Subject Matter Expert (SME) for quoting, pricing, deal flow, and order processing for the sales organization; provide guidance on business terms and conditions. + Provide guidance to sales organization on complex deal structures including high-value transactions during corporate review and approval. + Manage and own assigned Salesforce Quotes and Opportunities during approval process to ensure all fields are accurate to expedite the final booking process. + Work closely with all functional areas to identify, coordinate, structure, approve, and administer opportunities in a manner that aligns organizational goals with financial obligations, corporate governance and regulations. + Provide high level of communication, coordination, and support throughout the sales process ensuring accurate and timely transactions; working closely with colleagues in Finance and Sales to ensure sales transact quickly and efficiently during the approval process. **Qualifications:** + At least 3 years of Deal Desk, Contracts, Sales or Sales Operations experience in software industry + Familiarity with accounting and software revenue recognition principles; experience with enterprise and complex deals a plus + Ability to embrace new technology, applications, and solutions quickly + Ability to work efficiently and collaboratively in a fast-paced environment + Experience with Salesforce modules and Microsoft tools + Committed to Rocket's core values of empathy, humanity, trust and love. **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-SD1 \#LI-Remote The base salary range for this role is $62,800.00 - $78,500.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)** **Healthcare coverage options to fit you (and your family's) needs** **Retirement savings, with matching contributions by Rocket Software** **Life and disability coverage** **Leadership and skills training opportunities** **Two paid work days for off-site training** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

This position primary function but not limited to is the disassembly and erection of lattice boom crawler cranes. Knowledge and the ability to disassemble and assemble crawler cranes ranging in size from 80 ton to 330 ton is required. During disassembly, the ability to rig safely all parts such as counterweights, boom and blocks to load on transport trucks. Needs the ability to work in sequence as the disassembly process occurs with transport staging. This position then requires travel to the next location where the crane is destined. Upon arrival on location the assembly of the crane requires the ability to think through a sequence of steps with a focus on safety and a goal of a completely properly assembled crane. SPECIFIC RESPONSIBLITIES * Works as assigned by foreman to travel where required. * Disassembles and assembles crane boom, cable, lift attachments, counterweights, track frames. * Safely rigs all components and loads out on transport trucks. Safely rigs and unloads all components both major and minor. * Understands and performs boom disassembly, assembly. * Has the ability and knowledge to unlace cable and re-reeve cable in boom and load blocks. * Lubricants and services cranes and heavy equipment as needed. * Must be able to work in a close, team environment. * Overnight travel is a must and not an option. * Must have the ability to work with basic hand tools. Hammers, bars and come alongs is a must. * Performs all tasks with safety as a number one priority. * Kobelco, Link Belt and Manitowoc experience is desired. Manitowoc friction cranes is a plus. * Participated in Safety and Environmental initiatives that will contribute to compliance of State/Federal regulations and improve existing Company programs. POSITION REQUIREMENTS A minimum of five (5) years' experience as a lattice boom crane technician or any equivalent combination of experience and training which provides the necessary mechanic skills, knowledge and abilities is required. The incumbent must also be able to communicate well and have good knowledge of the: * Practices and materials of the lift crane trade. * Operation of various types of cranes, machinery, and devices. * Importance of safe work practices per federal, state regulations * Mechanic craft and be capable of demonstrating proficiency to perform the job. PHYISCAL/MENTAL REQUIREMENTS The incumbent must be able to perform the essential functions of the job with or without reasonable workplace accommodation. The individual must also be able to wear and properly utilize appropriate personal protective equipment (PPE) to work or visit within areas where it is required. This includes hard hat, safety glasses, respirators, ear plugs, steel toed shoes, personal flotation devices, or other protective equipment as required by the work performed and location the work is being done. In addition, Crane Technician must be capable of: * Standing, stooping, kneeling, squatting, climbing or sitting for long periods of time. * Repetitive movements by feet, shoulders, arms, writs, hands and back in performance work. * Climbing vertical ladders to heights of 40'-50' * Working in confined spaces * Working at elevated heights * Lifting 100 lb. objects as required * Carrying 75 lb. objects as required * Adapting to extreme temperature changes * Adapting to outdoor conditions and prolonged exposure * Remaining calm during emergencies and respond appropriately as directed by the circumstances of the incident. * Overnight travel for multiple days is required. We are an equal-opportunity employer and do not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are committed to promoting diversity, equity, and inclusion within our workplace and creating an environment where all individuals feel valued, respected, and supported. We comply with all applicable laws governing EEO and affirmative action, and we ensure that all employment decisions are made solely based on job-related qualifications and merit.

The role: We are seeking a highly motivated and self-starting Production Support Specialist to join the Production Support team. This role is critical to the operational performance of our organization and requires an individual who can thrive in a challenging and fluid work environment. The ideal candidate will be keenly interested in professional development and willing to take on any challenges as directed by the department manager. They must understand the importance of developing a rapport with internal customers throughout the business and be a change agent who thrives on learning new methods, techniques, and practices, integrating this learning into everyday practices. Your key responsibilities: Troubleshoot and repair equipment and test systems required for maintenance and test systems operations Design equipment and tooling required for Capability Development activities Create, deploy, maintain, and support LabView computer systems for various test equipment including ACM Stand, Flow Stand, Flow Cart, ADP Stand, and Bearing Analyzer. Develop and support software for legacy test equipment such as Starter Stand (using multiple interfaces like LabView, Visual Basic, Test Sequence Manager, Cell Assistant, and Excel), IDG Stand (Magic PC software), Twin Wire Arc (Fanuc Robot software), Hydraulic Stand (ADAS software), and various test stand components (CTC Software). Develop and support test system hardware to interface with software, including specifying National Instruments hardware for ACM and Flow Test Stands, and developing systems for non-National Instruments hardware (e.g., Arduino-driven LVDT Cycle Fixture). Create backup systems for legacy hardware, including ACM Stand (Windows 10), Bearing Analyzer (Windows 10), Starter Stand (Windows 7), IDG Stand (Windows XP), Hydraulic Stand (Windows XP), and ADP Stand (Windows 98). Develop 3D models and prototypes for test fixtures, mounting fixtures, and custom components. This includes 3D printing for low load tests, custom shipping plates, and trophies for various occasions. Create Excel aids for test data sheets, standard conversions, and performance tests. Develop and support fixtures, tooling, and processes for new equipment like Twin Wire Arc, laser engravers, and 3D printers. Other duties as defined by local manager. What do we ask from you? The successful applicant will have: Degree or experience in engineering, computer programming, or related fields is preferred. Strong aptitude for understanding mechanical and electronic systems is essential. Strong mathematical skills. Drive to be self-motivated and self-directed. Professional written and verbal communication skills. What do we offer you? 401k with company match Medical, Dental and Vision Company paid Short-Term/Long-Term Disability, life insurance and AD&D policies Optional supplementary coverages Employee Assistance Program (EAP) Paid time off Employee Incentive program About Fokker Services Group At Fokker Services Group, our greatest purpose is to exceed reliability expectations, keeping customer aircraft where they belong - in the sky! An aftermarket integrator with design, production, maintenance, and airworthiness expertise and experience, on which commercial and defense operators around the world rely for the continued competitive operation of their fleet. Unique independent competence for comprehensive sole source solutions with a global presence, with facilities in Europe, Asia, and the Americas. Our Values As a High-Performance Organization, our core values shine through in everything we do: Customer Focus: We do all we can to meet the needs of our customers by offering unique and customized solutions. We understand the importance of delivering a truly collaborative experience, and value building sustainable relationships based on quality, safety, and trust. Innovative Thinking: By driving leading proprietary positions within chosen markets, we engage and excel in innovative thinking. We dare to lead and make decisions. Global Excellence: In the pursuit of excellence, we are continuously improving by working cross-functionally and inspiring each other to achieve our shared goals. Further, we work with the highest safety standards and provide our employees with opportunities for personal development and learning. We Care: We embrace ‘doing the right thing' by embodying diversity, equity, and inclusion in the workplace. This means that we are open, honest and take the time to listen to each other.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: Customer Support Technician Duration: 2 months with likely extension up to further 2 years Work Location: Montgomery, AL Interview methods: Phone/Skype/F2F Required Skills: Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems. This reports directly to the Support Services Supervisor of Desktop Support, and serves as the first tier OIT Desktop Support to assist State Agencies with any issues (hardware, software, network). They are expected to respond efficiently and effectively to Service Desk tickets from OIT end users which are received by phone, email, or walk in and either resolve the issue or elevate the issue to the appropriate tier-2 level support if necessary. This position is required to accurately record all resolution steps to the current tracking software with a complete description of the problem, end user contract information, organization, resolution, and any other attributes required to support future end user queries. Skills Required Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. In general, follows documented procedures and checklists. Microsoft/Windows OS/MAC OS/Apple product Installation and basic troubleshooting of software and hardware issues. The ability to troubleshoot in a timely manner and follow written instructions. CompTIA A+ break/fix field related experience in a desktop support role from initial set-up to finished product. Excellent interpersonal skills and the ability to communicate with others in a positive professional manner. Familiar with Active Directory, virtual environments, storage area servers/networks, LAN/WAN, MS Exchange, MS SharePoint and Office 365. Qualifications Skills Preferred: Experience Required: Typically has 1 to 2 years of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills. Education Required : Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. CompTIA A+ Additional Information *** Local candidates strongly preferred****

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit