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Commercial Teller skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical commercial teller skills. We ranked the top skills for commercial tellers based on the percentage of resumes they appeared on. For example, 22.1% of commercial teller resumes contained customer service as a skill. Continue reading to find out what skills a commercial teller needs to be successful in the workplace.

15 commercial teller skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how commercial tellers use customer service:

Provided efficient high quality customer service, achieved retail sales targets, and delivered service profitably.
Executed problem solving methods to ensure customer service satisfaction while maintaining privacy act information.

2. Withdrawals

Here's how commercial tellers use withdrawals:

Processed commercial transaction including deposits, withdrawals and loan payments selling monetary instruments.
Supervised override authority for large deposits or withdrawals for other tellers.

3. Loan Payments

Here's how commercial tellers use loan payments:

Cashed checks after verification of signatures and customer balances, and accepted utility bills and loan payments.
Processed financial transactions, including cash/check deposits, bank product sales, and loan payments.

4. ATM

ATM (Automated Teller Machine) refers to an electronic banking system that enables the customers to initiate and complete transactions without queuing for aid from the teller within the branch.

Here's how commercial tellers use atm:

Bonded Processed ATM transactions for major corporations and business, along with individual accounts Processed Daily Balance Sheets
Performed daily ATM deposit reconciliation and balancing duties.

5. Foreign Currency Exchange

Here's how commercial tellers use foreign currency exchange:

Helped customers with foreign currency exchange.
Assist with foreign currency exchange, travelers' cheques, and related transactions unique to main bank location.

6. Bank Products

Those products which a bank offers to its customers are called bank products. There a variety of services that a bank offers to attract customers. Some of the banking products/ services are: giving loans, overdrafts, check payments, exchange of foreign currency, consultancy services credit, debit and ATM cards, home and online banking.

Here's how commercial tellers use bank products:

Explain, advise and promote bank products and services to potential and existing customers.
Marketed and sold a variety of bank products to new and existing customers.

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7. Cash Drawers

Here's how commercial tellers use cash drawers:

Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions.
Balance cash drawers, audit other tellers when cash drawer do not balance.

Select Skills To Add To Your Resume

Customer Service

Withdrawals

Loan Payments

ATM

Foreign Currency Exchange

Bank Products

8. Customer Transactions

The sale, rental, allotment, and disposition of personal belongings are called customer transactions. In simpler terms, customer transaction is purchasing or renting a service or a product for personal gain in exchange for money or any other private belonging.

Here's how commercial tellers use customer transactions:

Managed daily processing of all customer transactions in accordance with bank policies and procedures and government regulations.
Processed daily customer transactions while referring new business opportunities to bankers.

9. Cashier Checks

Here's how commercial tellers use cashier checks:

Prepared and sold travelers checks, cashier checks and money orders in accordance with customer's needs.
Maintained proper cash limits, cashed checks, and issued money orders/ cashier checks

10. Financial Transactions

The type of agreement held between two parties (buyer and seller) regarding an exchange of funds for an asset, is termed as a financial transaction. The financial transaction is the exchange of products, services, cash or credit, information, and other things of value among two separate entities for a common goal.

Here's how commercial tellers use financial transactions:

Processed high-volume financial transactions and maintained confidentiality of sensitive financial information.
Conducted financial transactions for retail and commercial customers.

11. Bank Services

Here's how commercial tellers use bank services:

Provided information regarding bank services or directed customers to the appropriate individual for further assistance.
Identified and made sales referrals, recommended alternative channels, cross-sell bank services and products for Bank of America partners.

12. Customer Accounts

Here's how commercial tellers use customer accounts:

Prepared reports and correspondence on matters related to customer accounts.
Maintained customer accounts, met client needs with confidentiality and dignity.

13. Currency Transaction

Here's how commercial tellers use currency transaction:

Processed Currency Transaction Reports and Suspicious Activity Reports.
Acquired abundant knowledge of currency transaction report.

14. Security Procedures

A security procedure is a verification protocol used to check if an electronic signature, record, or performance belongs to that specific person. It is a set of necessary procedures that need to be performed to maintain security. These procedures are step-by-step guidelines on how to implement, enable, or enforce security.

Here's how commercial tellers use security procedures:

Follow all the opening and closing procedures and follow the fraud presentation and security procedures.
Complied with bank operations and security procedures by adhering to government regulations, bank policy, and established procedures.

15. Savings Bonds

A savings bond is a bond that a government or financial organization uses to raise funds from the public to finance its operations and manage the economy. It is a government bond for retail clients that provides funds to the issuer while offering the buyer a relatively safe investment to save money. In other words, when the government sells bonds, it is essentially borrowing from the public, which it guarantees to repay at some point.

Here's how commercial tellers use savings bonds:

Provided customers cashier's checks, savings bonds, temporary checks, loan transactions and balance inquiries.
Process cash advances, redeem U.S. Savings Bonds and maintain appropriate currency logs.

5 Commercial Teller Resume Examples

Build a professional commercial teller resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your commercial teller resume.


Karen Rice Commercial Teller Contact Information Newark, DE (450) 555-1347 krice@example.com Skills • Bank Products • Foreign Currency • Personal Interaction • Product Replenishment • Product Knowledge • Night Deposits • Appropriate Referrals • Store Policies • Cross-Sell • Identify Business Employment History Commercial Teller 2018 - Present Bank of America Newark, DE • Recommended, promoted, and sold bank products and services using CRM (customer relationship management) system to tailor offerings. • trained all new tellers on policies and procedures. • Performed audits of tellers and bank procedures. • Handled all types of financial transactions-cash, check, money order, official checks, and foreign currency. • Assist teller supervisor with daily operational tasks and training of new tellers to carry out transactions accurately and efficiently. Foreign Banknote Teller 2016 - 2018 Wells Fargo New York, NY • Provided one-on-one customer relationships, clear communication, consistency, documentation and excellent attention to detail. • Updated daily exchange rates and stocked daily foreign currency. • File daily paperwork Train employees (ATM, night drop, foreign currency, etc.) Beauty Advisor 2010 - 2012 GameStop Pittsburgh, PA • Keep store clean and organized * Assist and advise customers * Reach sales goals for day/week/month * Complete customer transactions • Tracked inventory and ordered merchandise for the cosmetics department Increased sales by 10% through communicating product knowledge and assisting customers • Demonstrated products to clients and shared product knowledge with every customer. Education Doctoral Degree Graphic Design 2013 - 2016 Fashion Institute of Technology New York, NY Master's Degree Graphic Design 2012 - 2013 The University of the Arts Philadelphia, PA Bachelor's Degree Graphic Design 2007 - 2010 The Art Institute of Pittsburgh Pittsburgh, PA


Bruce Hernandez Commercial Teller Contact Info San Francisco, CA (680) 555-0056 bhernandez@example.com Skills Large VolumeSecrecyFinancial InstitutionsBalance CurrencyCashier ChecksSpecial EventsLoan ApplicationsLoss PreventionBusiness TransactionsBank Deposits Employment History Commercial Teller 2012 - Present Wells Fargo San Francisco, CA • Provided excellent customer service by facilitating efficient and accurate transaction processing. • Introduced bank products and services to potential new and existing customers. Head Teller 2002 - 2012 Tri-State Bank of Memphis Memphis, TN • Maintain cash draw and vault customer service open and daily maintenance of customer accounts • Goal-oriented in building strong customer relationships to meet all of our client's banking needs. • Provide customer services at major regional bank, ensuring service standards are met. • Explained, promoted and sold bank products and services. Key Holder (Part-Time) 2000 - 2002 Family Dollar Memphis, TN • Cashier, Stock, Loss Prevention, Unloading trucks • Dedicated to continuously improving sales abilities and product knowledge. • Close store according to company policy. • General communication is always required as verbal and written with associates and managers. • Provide retail sales support and customer service. Education Bachelor's Degree Education 1999 - 2002 University of Memphis Memphis, TN


Karen Rice Commercial Teller Newark, DE krice@example.com (450) 555-1347 Experience Commercial Teller 2018 - Present Bank of AmericaNewark, DE • Recommended, promoted, and sold bank products and services using CRM (customer relationship management) system to tailor offerings. • trained all new tellers on policies and procedures. • Performed audits of tellers and bank procedures. • Handled all types of financial transactions-cash, check, money order, official checks, and foreign currency. • Assist teller supervisor with daily operational tasks and training of new tellers to carry out transactions accurately and efficiently. Foreign Banknote Teller 2016 - 2018 Wells FargoNew York, NY • Provided one-on-one customer relationships, clear communication, consistency, documentation and excellent attention to detail. • Updated daily exchange rates and stocked daily foreign currency. • File daily paperwork Train employees (ATM, night drop, foreign currency, etc.) Beauty Advisor 2010 - 2012 GameStopPittsburgh, PA • Keep store clean and organized * Assist and advise customers * Reach sales goals for day/week/month * Complete customer transactions • Tracked inventory and ordered merchandise for the cosmetics department Increased sales by 10% through communicating product knowledge and assisting customers • Demonstrated products to clients and shared product knowledge with every customer. Skills Bank Products Foreign Currency Personal Interaction Product Replenishment Product Knowledge Night Deposits Appropriate Referrals Store Policies Cross-Sell Identify Business Education Doctoral Degree Graphic Design 2013 - 2016 Fashion Institute of TechnologyNew York, NY Master's Degree Graphic Design 2012 - 2013 The University of the ArtsPhiladelphia, PA Bachelor's Degree Graphic Design 2007 - 2010 The Art Institute of PittsburghPittsburgh, PA


Louis Perkins Commercial Teller Employment History Commercial Teller 2018 - Present J. C. PenneyPlano, TX • Assisted Customer Service Representatives with daily tasks. • Learned to cross sell bank products. • Perform clerical work such as typing and filing daily transactions. • Conduct Monthly/Quarterly/Yearly balancing and auditing of various bank products. Commercial Teller 2008 - 2018 J. C. PenneyPlano, TX • Assisted Customer Service Representatives with daily tasks. • Greet customers, bag groceries, gather carts out of parking lot, cleaning, sort and put back returns. • Handled posting of mortgage payments, ordering of foreign currency and resolving discrepancies. • Record on an application all the ATM transactions received. Customer Service Desk 2002 - 2008 J. C. PenneyPlano, TX • Greet customers as i see them enter the store or my area. • Assist customers with finding any specific items, following company policies on and off the sales floor. • Assisted on sales floor as needed to maintain service standards. • Placed orders in store or via the internet. Education High School Diploma 2002 - 2002 Contact Information Plano, TX (710) 555-4486 lperkins@example.com Skills New Tellers POS Security Procedures Continual Basis Sales Floor Customer Service Company Policies Service Appointments Foreign Currency Customer Returns


Bryan Harrison Commercial Teller Minneapolis, MN (960) 555-0955 bharrison@example.com Skills Patient Care Foreign Currency Different Branches Promotional Strategies Federal Regulations Insurance Companies Bank Branches Retail Events Internal Medicine Travelers Checks Employment History Commercial Teller 2020 - Present Wells FargoMinneapolis, MN • Meet sales goals at every quarter and maxing out in sales goals. • Bank Teller Consultant in financial matters Customer Service Opening New Accounts • Deal tactfully and efficiently with intricate transactions while providing excellent customer service. • Assisted tellers with errors, customer interactions, and overrides. • Opened new accounts Handled all financial transactions Offers the bank s products Roving Teller 2018 - 2020 First Federal BankMarion, IN • Increased the sales of bank products and services through direct marketing. • Exceeded sales goals by over 200% in the referral of bank products including checking, CDs, helocs and mortgages. • Top 10 in district referral credits (sales goals) to partners (Bankers, Loan officers, etc.) • Assisted with the training of new tellers ensuring that they received a comprehensive education on proper banking policies. Medical Assisting Extern (Part-Time) 2017 - 2018 CapabilitiesMarion, IN • Blood draw, EKG, Administered. • Reported patient care updates to head nurse. • Prepared medical rooms for patient care and sterilized instruments. • Followed detailed unit safety and patient care procedures. Education Associate's Degree Business 2016 - 2018 Indiana Wesleyan UniversityMarion, IN

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List of commercial teller skills to add to your resume

The most important skills for a commercial teller resume and required skills for a commercial teller to have include:

Customer Service
Withdrawals
Loan Payments
ATM
Foreign Currency Exchange
Bank Products
Cash Drawers
Customer Transactions
Cashier Checks
Financial Transactions
Bank Services
Customer Accounts
Currency Transaction
Security Procedures
Savings Bonds

Process Transactions
Night Drop
Bank Policies
Wire Transfers
Account Balances
Savings Accounts
Financial Products
Travelers Checks
Check Accuracy
Credit Card
Business Clients
Customer Relations
Customer Inquiries
Federal Regulations
Bank Procedures

Dual Control
Payment Dates
Customer Complaints
Process Deposits
Quality Customer Service
Customer Issues
Account Inquiries
Sales Referrals
Bank Secrecy Act
Bank Names
Numerical Amounts
Audit Procedures
Night Deposits
Commercial Banking
Bank Transactions

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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