Strategic Account Specialist
Collector Job 46 miles from Zion
Amphenol Fiber Optic Products is looking for a Strategic Account Specialist to act as the primary contact for post-sales activities for some of our strategic accounts. They will manage all aspects of customer service account management, including: PO processing and order management, expediting and escalating, credit issues, pricing management, reporting, and assisting with demand planning activities with operations (Mexico, Vietnam & China).
ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinates all aspects of the customer account related to order fulfillment
Guardian of Customer Experience: Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Regularly monitors customer reports and works with appropriate internal teams to support
Acting as liaison between the customer and all company departments, driving escalation, solution development and continuous improvement in processes. Communicates business relevant information and provides structured feedback to Management
Provides superior day-to-day customer service from order entry thru expediting, backlog monitoring, delivery coordination to complaint resolution
Responsible for maintaining Customer Service Excellence, including high responsiveness to inquiries and basic technical support via email or phone, and accuracy and comprehensive responses and proactive communication to ensure customer is well informed
Accountable for material delivery performance, gathering lead time expectations and forecast information for review by planning, analyzing potential recurring delivery delays, and initiating safety stock discussions with Sales, Management, Supply Chain and Product Management
Tracks sales activities and projects and develops relationships within the customer account to drive revenue, collaborate with the Sales team and Industry Segment
Monitor and oversee activities related to pricing, forecasting, operational support and delivery and inventory levels; identifying trends to improve service quality, and drive corrective actions as needed
Identify risk regarding ability to meet forecast growth and customer demand; take appropriate steps to a resolution and escalate situation
n.Independently generates reports for daily transactions, service level monitoring and sales tracking. Offers custom reports to customers based on account needs.
QUALIFICATION
BA Degree (preferred) and 5+ years experience managing accounts in a customer service capacity with strategic accounts. Preferably for a global manufacturing business. Fiber Optic cable experience a big plus!
Excellent verbal and written communication skills with strategic accounts, focusing on proactive and timely communication
Able to provide positive professional service through all levels of communications, also in challenging situations and escalations
Strong customer focus and relationship-building skills.
Structured, organized, and detail-oriented with the ability to multitask on large projects.
Independent and self-driven, while working in a team environment.
Able to take ownership of strategic accounts and take initiative to drive improvements
Ability to identify problems that need resolution, propose solutions, and escalate.
Computer proficient with Excel (pivot, charts, formulas) Word, Outlook, and PowerPoint (MS Office)
Ability to work outside or normal work hours, as needed.
Account Representative
Collector Job 43 miles from Zion
Based in Milwaukee, WI, we're collaborating with a leading provider of commercial and military aircraft spare parts and repair services to find an experienced Account Representative for Europe.
Duties and Responsibilities
Clients' needs should be prioritised and entered into the system
Original customer papers should be included to sales estimates.
Every day, clients should be contacted via phone, fax, and email
Get vendor bids in coordination with Research; Provide daily requirements quotes to the client.
Follow up with the customer on quotations
Coordinate customer quotes with internal departments, such as Research, Accounting, and Calibre
Gain knowledge of product trends and requests from customers
Cultivate relationships with customers to retain and grow business
Finish responsibilities assigned by the sales manager
Requirements
Extremely driven, energetic, and goal-oriented
Excellent communication skills, both written and positive outlook and meticulous attention to detail
The ideal candidate will be polite, courteous, and have great interpersonal and relationship-building abilities
They will also need to be extremely organised, meticulous, and able to function effectively under pressure
Previous sales or account management experience is necessary
Requires proficiency in foreign languages
Requires a bachelor's degree or 5-7 years of relevant experience
Proficiency in Windows environments, including Microsoft Word and Excel
Account Representative
Collector Job 20 miles from Zion
We are seeking a motivated and customer-focused Account Representative to join our team! In this role, you will be responsible for handling inbound calls, emails, faxes, and entering customer orders into our system. You will also make outbound calls to clarify information, provide solutions, and work toward converting opportunities into sales. The ideal candidate will be driven to provide outstanding service while focusing on achieving sales targets and developing long-lasting relationships with customers.
Key Responsibilities:
Provide excellent customer service through inbound and outbound calls, emails, and data entry.
Develop and maintain strong relationships with both new and existing customers.
Convert leads and opportunities into sales using provided scripts and campaigns.
Accurately process customer orders in a timely manner.
Collaborate with Purchasing, Production, and Shipping departments to expedite and trace orders.
Address customer concerns by providing timely, accurate, and effective resolutions.
Maintain accurate records in the system and update customer data as needed.
Communicate the full range of product offerings confidently to customers.
Clearly explain warranty, shipping, and special program policies.
Access supplier catalogs and websites for information as necessary.
Ensure compliance with all call center policies and procedures.
Knowledge & Experience:
Previous sales experience in a call center or customer service environment.
Familiarity with Salesforce, NetSuite, or equivalent CRM software.
Proficiency with Microsoft Office programs.
Skills & Abilities:
Proven ability to close sales and meet targets.
Strong attention to detail and accuracy.
Excellent multitasking and time-management skills in a fast-paced environment.
Ability to adapt to changes quickly and efficiently.
Strong problem-solving capabilities.
Excellent oral, written, and presentation communication skills, with a focus on active listening.
Self-starter with a strong sense of ownership and accountability.
Work Hours:
Full-time, 40 hours per week, with expected overtime.
Monday through Friday, with some Saturdays.
Busy season shift is between 7 AM and 7 PM, with rotating evening shifts.
Flexibility is essential as evening and weekend work may be required.
Why Join Us?
We value our employees and offer a dynamic, fast-paced environment where you can grow your skills, contribute to the company's success, and be part of a supportive team. If you're eager to take on new challenges, develop your sales skills, and provide excellent customer service, we would love to meet you!
Billing Specialist
Collector Job 36 miles from Zion
Who are we?
Catholic Charities has been transforming lives since 1920 by providing compassionate and high-quality social services to those in need. With over 100 years of service, we have continually evolved to address the unmet needs of individuals and families facing hardship. We serve people of all faiths across the ten counties of southeastern Wisconsin, ensuring access to services that foster dignity and long-term well-being.
We take pride in being named a Top Workplace by the Milwaukee Journal Sentinel multiple times (2016-2018, 2020-2025). Join a team of professionals who are committed to making a measurable difference in the lives of those we serve.
What will you do as a Billing Specialist?
In this role, you will:
Manage Billing Processes - Accurately maintain billing records for all programs, and improve the billing processes as needed to ensure they are efficient and effective.
Process Claims - Review and approve electronic and paper claims, investigate rejections, and work with AMD (our outsourced billing company) to rebill as necessary to ensure timely payments.
Insurance Verification - Contact insurance companies to verify client coverage, eligibility, and medical billing codes.
Client Support & Follow-Up - Provide excellent customer service by responding to client billing inquiries and following up on outstanding balances or co-pays.
Maintain Compliance & Accuracy - Ensure billing processes align with HIPAA, other regulatory requirements, Medicaid, Medicare, and commercial insurance guidelines.
Benefits
Competitive health, dental and vision insurance
403(b) Retirement with a 2% match and 4% annual contribution
Generous PTO structure and 11 paid holidays
Ongoing training and professional development
Business casual dress every day and casual Fridays!
What are the requirements?
An associate or bachelor's degree in accounting or finance or equivalent work experience.
Minimum of 3 years of experience in medical billing, preferably in social services, behavioral health, or a medical environment.
Familiarity with Medicare, Medicaid, Medicaid/Medicare HMOs, and commercial insurance billing.
Ability to build relationships with insurance providers and provide excellent customer service to clients.
Proficiency in billing software and Microsoft Office applications (Excel, Word, Outlook); prior QuickBooks experience is a plus.
Why Should I Apply?
As Billing Specialist, your role is more than just numbers-you are ensuring that critical services remain accessible to those in need. By maintaining financial integrity and efficiency, you contribute to life-changing programs that support individuals and families throughout southeastern Wisconsin.
Ready to make an impact?
Collections Specialist
Collector Job 44 miles from Zion
Gustave A. Larson is a leading wholesale distributor of HVAC, and Refrigeration (HVACR) equipment, parts, and supplies. Our business philosophy is to focus on serving the needs of our customers, with a value-added, professional, and enthusiastic attitude. The Larson Credit & Collections Specialist is in charge of observing accounts to identify overdue payments, report collection activity and address client inquiries.
Primary Responsibilities
· Evaluates risk level by analyzing financial data, credit history, reporting, and other relevant financial statements.
· Process credit applications including new account set-up and compiling credit reports.
· Consult with customers to resolve credit issues. Control above-average volume of paperwork and high phone volume from Sales Consultants, Store Managers, and customers regarding credit issues.
· Produce appropriate account information to provide to collection agencies and filing liens.
· Process job sheet (term unique to the industry) and lien waivers.
· Review customer files to identify and select delinquent accounts for collection and execute initial collection phone calls.
· Create and maintain spreadsheets for tracking purposes (i.e. NSF checks, bad debt reporting, etc.). Collaborate with Credit and Accounts Receivable Department to efficiently expedite credit department workflow and improve Accounts Receivable portfolio performance.
· Work with other departments to investigate and resolve customer short payments and disputes.
Skills/ Qualifications
· Commitment to excellent customer service.
· Excellent communication skills.
· Demonstrated ability to make decisions and solve problems.
· Must be self-motivated, detail-oriented, and able to work flexibly to meet changing priorities.
· Effective Team Player, cooperate and interact with all members of Gustave A. Larson Company.
· Full-Time position, Monday through Friday.
Education/Experience
· High School Diploma or GED required.
· Preferred Credit/Collections experience or relevant experience.
· Proficient skills in MS Office Suite.
EEO Statement
Larson is an Equal Opportunity Employer and Prohibits discrimination and harassment of any kind: Larson is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Larson are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Larson will not tolerate discrimination or harassment based on any of these characteristics.
Larson encourages applicants of all ages. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Account Representative
Collector Job 43 miles from Zion
LaSalle is partnering with a global organization to hire Account Representatives. In this role, you'll learn the full sales cycle-from finding new leads and setting up meetings to conducting demos and helping close deals. This is a great opportunity for anyone eager to start a career in sales, gain hands-on experience with prospecting, and be part of the deal-closing process!
Account Representative Responsibilities:
Find new leads through outreach methods like cold calling, email, and social media
Qualify leads and conduct introductory meetings with potential clients, guiding them through the sales journey
Build and manage a sales pipeline to reach your targets
Account Representative Requirements:
Bachelor's degree
At least 6 months of B2B sales experience
Familiarity with cold calling and lead prospecting
Are you looking to jump-start your sales career and gain end-to-end sales experience? This role offers a clear path to becoming an Account Executive in as little as one year. Apply today!
Thank you,
Renee Eason
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
LNSR
Accounts Receivable Specialist
Collector Job 43 miles from Zion
Our client is a well-known and well-respected commercial real estate owner /operator.
This position will be responsible for assisting the Accounts Receivable team with a variety of tasks; including but not limited to, tenant billing, payment/cash application, collection courtesy emails/calls, outgoing wire/ACH initiation, entry of tenant chargebacks, late fee assessment/invoicing, tenant contact maintenance, assist property/corporate accountants with research, monthly tenant CPI (consumer price index) calculation and account updates, and back-up AR Supervisor with weekly check issuance. Responsibilities include but are not limited to:
Assist Accounts Receivable team with billing related tasks, including tenant invoicing, monthly statements, and delivery of tenant payment courtesy reminders
Entry and posting of check/ach/wire receipts
Calculate monthly tenant CPI (consumer price index) and update accounts
Reconcile payment batches by verifying and entering transactions from lock box and local deposits
Correspond with tenants and team members regarding tenant invoice inquiries, payment status, and other company related matters in a professional, respectful, and timely manner
Maintain tenant records, contracts, invoices, credits, correspondence, etc. via paper and/or electronic file for future reference and account reconciliation
Research account discrepancies by obtaining and investigating information from accounting, asset management, and other departments as necessary
Initiate outgoing wire/ACH transactions as requested
Post monthly tenant late fees as applicable and generate/deliver invoices
Apply pre-paid balances to tenant accounts on bi-weekly basis
Entry and posting of tenant chargeback items on a monthly basis
Perform weekly tenant/vendor check issuance in the absence of AP/AR Manager
Assist with other projects and perform other duties as assigned.
Support for and adherence to Corporate Compliance Policies and Procedures
Attendance is an essential function of the job.
Hybrid work schedule of three days per week in the office (Tuesday, Wednesday, Thursday), and two days per week remote (Monday, Friday)
POSITION REQUIREMENTS
High school diploma required; Associate's degree preferred
2+ years of Accounts Receivable experience
Must possess excellent verbal and written communication skills and sound judgment
Willingness to adapt to shifting responsibilities and priorities
Must be highly organized, extremely detail-oriented with strong organizational skills and ability to work effectively and independently with a positive attitude, while maintaining positive relationships at all levels of the organization
Employ discretion and sensitivity with confidential information
AR/Billing Specialist
Collector Job 43 miles from Zion
Vaco Staffing is recruiting for an AR Specialist for a client in Milwaukee, Wisconsin. This is a contract opportunity with potential to hire. Duties include:
Preparing incoming payments for deposits
Processing lien waivers
Entering invoices into client portal
Preparing and filing weekly certified payroll
Complete EEO required reporting
Other duties as needed
Requirements:
An associate's degree in accounting is preferred
1+ years of experience in accounts receivable is required
Proficiency in MS Office Suite
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Accounts Receivable Specialist
Collector Job 43 miles from Zion
Katalyst Group is engaging with a West Loop technology company serving the education sector to provide two (2) Accounts Receivable resources for a 5 month temporary assignment. Knowledge of AR workflows, collections, and some flavor of ERP is required.
What you'll do:
Maintain databases and spreadsheets - updating information as required
Work with current and previous clients to address past due payments
Collect payments from customers and update client records
Monitor AR reports
What you need
Experience in Accounts Receivable
Strong attention to detail and time management
Strong communication skills, both written and verbal, for effective client interaction.
Ability to work independently while also collaborating with team members.
This will be an onsite engagement with a pay rate of $25/hour.
Project will start the last week of May.
About Katalyst Group
Katalyst Group is a provider of executive search, project and interim placement solutions with expertise in supporting Accounting, Finance, and Business Transformation executives with special projects created by workforce gaps. As a human capital partner for our clients, we solve business problems across organizations in the areas of Risk and Compliance, Governance, and Technology.
Katalyst was founded in 2019 to help finance executives rapidly assemble project resources to address special projects, and recruit individuals for key hires within their respective organizations. The Katalyst team are former accounting, finance, program and project management professionals that have made a career of curating networks and connecting the dots. Our values-based culture extends to those we engage; therefore, we are selective and discerning about the organizations we support to ensure they are a good fit for those we represent.
Legal Billing Coordinator
Collector Job 43 miles from Zion
Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It's a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too.
Foley & Lardner LLP's Milwaukee office is currently seeking a Billing Coordinator to join our team! The Coordinator is responsible for compiling, managing and executing complex attorney billing across all three law departments. In this client facing role, the ideal candidate will prioritize to meet tight deadlines, have a strong attention to detail, and multi-task to process high-volume billing. The Coordinator communicates effectively with attorneys, assistants, and accounting colleagues and accurately maintains records throughout the entire billing cycle.
Responsibilities
Coordinates and processes billing for principal billing partners to include drafting, editing and preparing pre-bills and final bills per attorney/client specifications and/or guidelines. Edits may include narratives, transfers, write-downs, write-offs, divides, and combines
Reviews and verifies accuracy of billing and cost backup documentation, as required
Confirms rates and any fee arrangements such as flat fee, fixed fee, billed on account (BOA), and on-demand fees, are reflected for each individual matter
Generates and delivers client invoices in the requested format
Manages the requirements for clients who use e-billing to ensure billing is completed timely and coordinates with the e-billing department, as appropriate
Researches and responds to inquiries regarding billing issues and problems
Monitors the Work In Process (WIP) and Accounts Receivable (AR) inventory for assigned attorneys
Generates billing statements and production reports, as requested
Ensures strict confidentiality at all times
Qualifications
High school diploma or GED required; Associate's or Bachelor's degree preferred
Minimum of one (1) year of experience billing at an hourly rate for a timekeeper in a law or professional services firm required
Experience with 3E preferred
Proficiency with Microsoft Excel and Outlook #LI-Hybrid
Billing Coordinator - 3089128
Collector Job 43 miles from Zion
Job Title: Billing Coordinator
Salary/Payrate: $75K-$83K annually and AWESOME benefits!!!
Work Environment: Hybrid (2 days WFH after initial traiing period)
Term: Permanent / Fulltime
Bachelor's degree required: No
Referral Fee: $500.00
JOB DESCRIPTION #LI-KK1
THE OPPORTUNITY:
As a Billing Coordinator, you are responsible for all aspects of drafting and finalizing client invoices for a group of dedicated attorneys.
THE DAY-TO-DAY:
Coordinate with Partners, Attorneys and Secretaries to manage time entries and edits, adjustments, write-downs, rate management and bill posting.
Work directly with e-billing team to ensure that invoices that require electronic invoices are submitted timely.
Preparation and processing of high quality invoices. Prepare invoices in customized formats as required by clients and Partners. Perform override calculations and changes. Initiate requests for supporting documentation and review for accuracy.
Help to coordinate follow up on outstanding WIP and receivables. Work with assigned Partners to actively address aged unbilled fees and costs.
Assist Collections team with identification and reconciliation of payments received.
Provide basic financial data and analysis.
Work with billers and attorneys in other offices as needed.
YOU HAVE:
College degree preferred or equivalent work experience
3-5 years of legal billing experience
Experience with Aderant strongly preferred
Proficiency in basic Microsoft Office
Excellent oral and written communication skills
Ability to prioritize effectively
Billing Coordinator, Ophthalmology
Collector Job 43 miles from Zion
is $25.61 - $32.01 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Benefits
* $10,000 Tuition Reimbursement per year ($5,700 part-time)
* $10,000 Student Loan Repayment ($5,000 part-time)
* $1,000 Professional Development per year ($500 part-time)
* $250 Wellbeing Fund per year($125 for part-time)
* Matching 401(k)
* Excellent medical, dental and vision coverage
* Life insurance
* Annual Employee Salary Increase and Incentive Bonus
* Paid time off and Holiday pay
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
* Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
* Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Description
The Billing Coordinator, Ophthalmology reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Billing Coordinator is responsible for assisting patients with billing and insurance matters related to specialized services rendered in the clinic. This person will assist patients with payment of their bills by establishing payment plans when complete insurance coverage is not available. This position will also be responsible for providing education and support to patients and staff regarding coding accuracy and optimization of reimbursement/RVUs.
Responsibilities:
* Assists patients with billing and insurance related matters including communicating with patients regarding balances owed and other financial issues and facilitating collection of balances owed.
* Educates patients about financial assistance opportunities, insurance coverage, treatment costs, and clinic billing policies and procedures.
* Collaborates closely with physicians and technicians to understand treatment plans and determine costs associated with these plans; Works closely with the staff on managed care and referral related issues; communicates findings to patients.
* Coordinates the pre-certification process with the clinical staff.
* Handles billing inquiries received via telephone or via written correspondence.
* Responsible for thoroughly investigating and understanding financial resources or programs that may be available to patients and educating staff and patients about these programs.
* Conducts precertification for appropriate tests or procedures and facilitates the process with managed care and the clinical team. Documents all information and authorization numbers in Epic and acts as a liaison for follow-up related to precertification.
* Performs activities and responds to patient inquiries related to billing follow-up.
* Requests necessary charge corrections.
* Identifies patterns of billing errors and works collaboratively with department manager and outside entity to improve processes as needed.
* Provides guidance regarding clinical documentation to optimize charges and RVUs
* Confirms coding accuracy based on clinical documentation and reviews common errors or misses with physicians and leadership.
* Performs administrative activities and projects as assigned.
* May perform other duties as assigned.
Qualifications
Required:
* 1-3 years of experience with physician/healthcare billing/registration/accounting and/or overallpatient financial counseling.
* High school diploma or GED equivalent.
* Knowledge of insurance billing procedures, ICD and CPT coding.
* Expertise with third party payors.
* Computer skills: Systems utilized include Microsoft Office (specifically Excel)
Preferred:
* Associate's degree from an approved Health Information Management program or CCSP.
* Bachelor's degree.
* Experience with EPIC/EMR
Equal Opportunity
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Revenue Cycle Collections Specialist
Collector Job 22 miles from Zion
USA Clinics Group is seeking an experienced and highly detailed Revenue Cycle Collections Specialist to join our Revenue Cycle team! The Revenue Cycle Collections Specialist is the primary source for managing patient's delinquent accounts including sending patients to collections. This position will hold the responsibility of arranging repayment agreements with the patient and assisting in other parts of the billing office as needed.
Only candidates able to commute to the jobs on-site location (Northbrook, IL) Monday through Friday 5 days a week will be considered. Remote work is not an option.
Pay: $23-$30/hr
Responsibilities
Contacts insurance carriers regarding claim status, denials, underpayments, and recoupments
Be able to read and understand insurance eligibility and benefits
Research & resolve outstanding claim issues and patterns
Submit Appeals for Denied Claims
Submit Medical Records and other documentation requests to insurance
Ability to work on 40+ denied claims per day on the phone and provider portals
Performs additional duties as assigned
Requirements
Required
2 or more year's previous experience in medical collections
Ability to read and understand insurance remittance including denial and remark codes
Ability to understand the remittance denial codes and get claims reprocessed
Preferred
Experience with Aetna, BCBS, UHC, Medicare, and Medicaid denials
Experience with multi state insurance denial collecting
Experience using Excel
Experience with denials for Varicose veins, and/or Dialysis
Familiar with provider portal eligibility and claim tools. Example: Availity, Navinet
Strong personality and willingness to rebuttal with insurance claims representatives to overturn denials
Exceptional customer service and phone etiquette
Benefits
Health insurance with dental and vision
PTO with sick time
401k & match
Advancement opportunities
Remote Commercial Collector Needed ASAP
Collector Job 31 miles from Zion
We are a family-owned Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients.
AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector.
Skills:
Good written, verbal, listening and phone communications skills
Problem solving and negotiation skills
General computer skills with the ability to type
Ability to work in a fast-paced environment
Ability to maintain composure with difficult debtors
Ability to handle a high-volume inventory
Key Responsibilities:
Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts
Accept payment by credit card, check by phone/fax/email
Negotiate settlement within prescribed guidelines
Provide account updates to clients as needed
Locate businesses and individual owners through skip tracing techniques
Meet and exceed monthly recovery goals
Qualifications:
Proven experience in debt collection, preferably in the Commercial sector.
Strong negotiation and communication skills.
Ability to handle difficult conversations and remain professional under pressure.
Proficiency in using collection software and Microsoft Office Suite.
Benefits:
Competitive salary and performance-based bonuses
Health, dental, and vision insurance
Flexible paid time off and holidays
Short-term disability
Life insurance
AD&D insurance
Hospital Collection Specialist - Monthly Bonus (Evenings)
Collector Job 5 miles from Zion
Job Details Lake Behavioral Hospital - Waukegan, IL Full Time $20.00 - $23.00 Hourly EveningsDescription
JOIN OUR TEAM AS A HOSPITAL COLLECTION SPECIALIST!
MONTHLY BONUS OPPORTUNITY!
Hours: Monday - Friday 2pm-10:30pm including Saturday and Sunday
Your Work Matters
How will you make a difference?
Are you an experienced and detail-oriented Patient Access Specialist ready to take on a pivotal role in verifying benefits and eligibility for admissions? Join our team at Lake Behavioral Hospital and make a meaningful impact in patient financial services!
As a Hospital Collection Specialist, you will verify benefits and eligibility on all admission inquiries, prepare admission folders, and collect co-pays/deductibles from patients. You will also play a key role in establishing effective and timely payment plans, coordinating with utilization review and discharge planning to minimize the risk of non-payment, and ensuring accurate financial collections. Your role will be crucial in helping patients understand their financial responsibilities while supporting both Inpatient and Outpatient Services. Familiarity with the following insurances is key; Commercial, Managed Care, PPO/HMO, Managed Medicare, Managed Medicaid, Traditional Medicaid/Medicare.
Accurately verify insurance benefits and eligibility for all admissions.
Understanding of third-party payor rules and regulations.
Able to read and understand an EOB.
Prepare admission folders and collect co-pays/deductibles from patients.
Assist with establishing payment plans and coordinating financial arrangements with collection personnel.
Collaborate with utilization review and discharge planning to limit the risk of non-payment.
Provide ongoing patient benefit information and participate in patient discharge procedures.
Maintain proficiency in navigating managed care contracts, government intermediaries, and up-to-date regulatory requirements for prompt reimbursement.
Strong ability to prioritize and efficiently manage time.
Proficient computer skills with Microsoft Office.
Your Experience Matters
What we're looking for:
Education & Education:
High School Graduate (or equivalent) required; college degree preferred.
Experience: Minimum of 1 year experience in a hospital business office setting, ideally within psychiatric services. Familiarity with insurance coverage plans, copayments, and deductibles is essential.
Key Expertise:
Working knowledge of managed care, commercial, and government insurance plans.
MedHost experience is preferred but not required.
Additional Skill Requirements:
Basic knowledge of public assistance programs and required financial forms
Proficiency in Microsoft Office applications, with a strong focus on Excel
Detail-oriented with basic mathematical and analytical skills to resolve financial issues
Positive demeanor and strong verbal and written communication skills
Professional appearance and approach
Ability to quickly learn the MedHost patient accounting software system
Strong communication skills and professional demeanor
Effective time management skills to handle multiple priorities in a fast-paced environment
Self-starter with a high degree of drive, initiative, forward-thinking, and follow-through
Your Care Matters
What we provide for our team:
401(k) + matching
Health insurance
Vision insurance
Dental insurance
100% company-paid long-term disability insurance
Paid time off
Paid holidays
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
What sets us apart:
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
Disclaimer: Benefits are subject to change at the discretion of Lake Behavioral Hospital.
Compensation:
This is a full-time role, and the expected compensation range is $20.00 - $23.00 hourly, plus a monthly bonus opportunity. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Hospital Collection Specialist!
Get to know us
Outstanding Care, Compassionate People, Unparalleled Service
Discover a fulfilling career at Lake Behavioral Hospital (LBH)!
We are a 161-bed acute care facility located in Waukegan, IL, and have been providing mental health treatment to the community and the state of Illinois since 2018. We are dedicated to offering services to meet the ever-changing emotional and behavioral healthcare needs of adolescents, adults, and their families. We offer specialized inpatient programs and outpatient services proven to decrease symptoms of mental illness, and we are committed to helping people live healthier lives. Our compassionate and experienced team of psychiatrists, licensed therapists, nurses, and support staff are here to create an atmosphere of health, hope, and healing.
Join us in providing exceptional care and contributing to the well-being of individuals and families in need. Be a part of the transformative healthcare experience at Lake Behavioral Hospital.
To learn more about LBH, visit us at: ***************************************
TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.
I
ndividuals Maintaining Positive Attitude and Commitment To Service
____________________________________________________________
At Lake Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Commercial Collector Specialist (Remote)
Collector Job 34 miles from Zion
ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
Brown and Joseph is seeking a Collections Specialist as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating resolution of disputed invoices, and escalating high-risk customer accounts when necessary.
Job Responsibilities:
Minimum of 80 outbound/inbound calls
Negotiate payment in full or secure a payment arrangement
Create a sense of urgency on non-paying debtors
Work closely with Client Support Representative to resolve disputes
Maintain a positive attitude
Remain respectful to debtors & peers
Strong work ethics and integrity
Prioritize time management
Remain professional at all times
Meet/exceed monthly phone, activity & fee quota's
Job Requirements:
Collections, sales, telemarketing, customer service or call center experience preferred
Basic proficiency with Microsoft Office, data entry and strong computer skills, excel preferred
Critical Thinker
Basic Math and Writing skills
SalesForce.com experience a plus
Strong attention to detail and goal oriented
Ability to deescalate adverse situations
Strong interpersonal, communication and organizational skills
Dependability
Compensation and Benefits:
$17-19 per hour PLUS commission and bonuses
Benefit package with health, dental, vision, life and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!!
ARMStrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Collections Specialist II
Collector Job 43 miles from Zion
UW Credit Union is hiring a Collections Specialist II, internally known as “Credit Solutions Specialist II". If you are passionate about helping people through life's struggles, this is the role for you. You, along with the close-knit Credit Solutions team, will play a key role in minimizing loss for UW Credit Union by working with members who have fallen behind on payments, and creating realistic and achievable plans to get their finances on track. At UW Credit Union, humanity counts most. We're not here to judge. We understand that life happens. The Credit Solutions Specialist's goal is to assess each member's situation with compassion, empathy, and persistence, and craft a unique solution to fit their needs. UW Credit Union's delinquency rate runs below the industry average, thanks to our dedicated and skilled Credit Solutions team.
Why work for UW Credit Union?
Join one of Wisconsin's premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive:
21.5+ days annual paid time off (4+ weeks)
2 weeks paid caregiver leave
2.5 weeks paid new child parental leave
2 days paid volunteer time
11 paid holidays (includes your birthday!)
401k company match of up to 5%, plus approximately 4% discretionary match
Variable bonus reward
Competitive Medical, Dental and Vision plans, including domestic partner eligibility
Free bus pass and discounted bublr membership
Employee Assistance Program
And more!
Responsibilities
A Day in the life of a Credit Solutions Specialist II
Every day will be different. Here is a snapshot:
Communicate with members through outbound phone calls, escalated inbound calls, as well as written communication.
Analyze member needs by reviewing individual loan data to gather background information, determine potential reason for delinquency and collection ability.
Review accounts for recommendation of approval for workout loan and complete application. After Manager approval, process loan in LOS.
Review loan accounts to determine availability of forbearance and deferment time.
Correspond with attorneys regarding accounts that have been sent out for legal
Send required legal documents to attorney regarding selected delinquent accounts for money judgements.
Model behaviors consistent with being a Champion of Change, adapting quickly and supporting the team on the changing needs of the organization.
Provide support to other team members by providing coverage as needed.
Qualifications
These skills and experiences are essential to your success:
Able to work on-site 3 days per week.
Associates degree in business or related field desired but not required.
2-3 years of experience in banking, retail, or customer service required
2+ years experience in collections preferred
Call center or related experience preferred
Spanish-bilingual preferred (eligible for additional pay) Strong customer service skills and the ability to skillfully handle confrontation.
Strong attention to detail.
Effective organizational, decision making and interpersonal skills.
Demonstrated analytical, problem-solving and system knowledge.
Strong oral and written communication skills.
Able to work independently, organize and prioritize work.
Knowledge of the fundamentals of collections concepts and practices is desired (including the FDPCA and applicable collections laws)
Knowledge of fundamental loan and deposit programs, products, concepts and practices is desired.
UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.
Remote Commercial Collections LARGE BALANCE
Collector Job 43 miles from Zion
Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating.
We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure.
Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team.
Why Choose Greenberg, Grant & Richards, Inc.?
We are growing and we want the best of the best to come and grow with us.
75% employer paid Medical, Dental & Vision
Great Work Location
401K
Paid Life Insurance
Vacation/PTO
No nights and weekends
Off early on Friday's
Weekly Meetings and Coaching
Weekly Contests
Responsibilities:
Understands and applies the terms of clients contracts
Notate and pursue successful resolution of defaults
Contact business owners by phone and email to resolve delinquency issues
Communicate and build trust to overcome objections and resolve the debt
Advise business owners of potential actions surrounding defaults
Ensure compliance with all laws associated with recovery
Meet daily call expectations of 100+ with accounts worked
Call debtors to secure payments on past-due accounts
Knowledge of skip tracing and asset searches preferred
Successfully manages a queue of 200+
Must have the ability to exceed daily, weekly, and monthly expectations consistently
Must follow established policies & procedures
Must take direction well and be self-motivated
Other duties as assigned
Qualifications:
High School Diploma or Equivalent (G.E.D.)
2 years of collection experience preferred
Excellent telephone and customer service skills
Working knowledge of Microsoft Office programs including Outlook, Word and Excel.
This is a remote opportunity
Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
About Greenberg, Grant & Richards, Inc.:
Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you'll never leave.
If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team.
Why Choose Greenberg, Grant & Richards, Inc.?
We are growing and we want the best of the best to come and grow with us.
75% employer paid Medical, Dental & Vision
Great Work Location
401K
Paid Life Insurance
Paid Time Off
No nights and weekends
Off early on Friday
Flex Time / PTO
Employee Driven Culture
Salary Description $36,000 to $100,000 per year (plus commission
Part Time Technical Water Sample Collector
Collector Job 43 miles from Zion
Phigenics is seeking a candidate with a flexible schedule interested in working 30-50 hours on average per month, DURING NORMAL BUSINESS HOURS, in the Chicago, IL metro area. We will train the right person to take on-site readings via a testing instrument (i.e., chlorine, temperature, and pH readings) and collect building water samples to be sent to a lab for cultures. This role will also help service existing clients by maintaining and troubleshooting water monitoring equipment. Travel within a 100-mile radius is expected on occasion.
The position requires self-motivation and the capacity to work independently. Must have excellent communication abilities and basic computer skills. The job often requires a great deal of walking around client sites, may include climbing stairs or ladders, and may require lifting up to 25 pounds.
The ideal candidate should be someone who has worked in facilities services within a hospital and can assist our team with the more technical aspects of the job, such as water monitoring equipment troubleshooting (comfortable taking the machines apart, thorough understanding of the parts, etc).
This is a part-time position with no company benefits. High School Diploma or GED required. Some college courses in Chemistry or Biology are a plus.
A valid driver's license and an acceptable driving record for at least two years are required. If interested, please submit your resume highlighting your experience and how it directly applies to the above requirements.
Employer-matched 401K plan is offered, and mileage reimbursement is available!
Phigenics LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Hospital Collection Specialist - Monthly Bonus Eligible
Collector Job 28 miles from Zion
Job Details Chicago Behavioral Hospital - Des Plaines, IL Full Time $22.00 - $26.00 Hourly DayDescription
JOIN OUR TEAM AS A HOPSITAL COLLECTION SPECIALIST!
Monthly bonus eligible!!! Onsite with many opportunities for advancement!
Schedule: M-F, 8a-4:30p
Your Work Matters
How will you make a difference?
The Hospital Collection Specialist is a multi-task position that covers all the main functions of the business office. Specialist are assigned to one facility. The following tasks include: Contacting carries for follow up to collect on unpaid facility claims in a timely and accurate manner, submit account corrections and adjustments, denial management, payment variance management, and appeal submissions when required. Works with management to identify trends and address root causes of issues in the A/R. This position involves collaboration with other team members and departments, communication is essential in this role as account resolution must occur within a timely manner. Familiarity with the following insurances is key; Commercial, Managed Care, PPO/HMO, Managed Medicare, Managed Medicaid, Traditional Medicaid/Medicare.
Job Related Skills
Understanding of third-party payor rules and regulations.
Ability to read UB04 forms.
Able to read and understand an EOB.
Can take the necessary action for account resolution in accordance with established federal and state regulations.
Can verify benefits via online portal or over the phone.
Understand payor contracts and can verify the insurance company has paid correctly.
Ability to identify next steps required when a claim has been denied/rejected.
Excellent communication is needed to document accounts accurately.
Strong organizational and communication skills
Strong ability to prioritize and efficiently manage time.
Proficient computer skills with Microsoft Office
Your Experience Matters
What we're looking for:
Education & Licensure:
High school graduate or equivalent preferred.
Experience:
A minimum of one (1) years' experience in a health care collections or related field, or any combination of education, training, or experience in a health care business office environment. Experience with insurance billing, computer and business software programs (Excel) preferred.
Additional Skill Requirements:
Knowledge of Microsoft Office including word, excel, and outlook. Competence in basic PC skills required to perform job functions. Working knowledge of basic medical terminology.
Your Care Matters
What we provide for our team:
Monthly bonus eligible
401(k) + matching
Health Insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long term disability insurance
Paid time off
Paid holidays
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
What sets us apart:
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations
Disclaimer: Benefits are subject to change at the discretion of Chicago Behavioral Hospital.
Compensation:
This is a full-time role and the expected compensation range for this role is $22-$26 an hour and monthly bonus eligible. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Hospital Collection Specialist!
Qualifications
Get to know us
Outstanding Care, Compassionate People, Unparalleled Service
Discover a fulfilling career at Chicago Behavioral Hospital (CBH)!
Welcome to the heart of mental health treatment innovation in Des Plaines, Illinois! CBH, a cutting-edge 147-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety.
At CBH, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.
Join us in providing exceptional care and contributing to the well-being of individuals and families in need and be a part of the transformative healthcare experience at Chicago Behavioral Hospital.
To learn more about CBH, visit us at: ******************************************
TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.
I
ndividuals Maintaining Positive Attitude and Commitment To Service
____________________________________________________________
At Chicago Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.