Collector Jobs in Wisconsin

*WHY WORK AT ASSOCIATED PHYSICIANS?* Some of the most skilled, compassionate and respected physicians in Madison practice under our roof. Associated Physicians, LLP is Dane County's longest-serving independent, multi-specialty health care provider. We have proudly served generations of families in Madison and surrounding communities. We provide convenient, comprehensive primary care, specialty care and more all in one convenient location. *SCHEDULE* 40 hours/week; Monday through Friday, between the hours of 7:30am-5:00pm. *GENERAL SUMMARY:* The Medical Billing Representative, under the general supervision of the Business Office Supervisor, will be responsible for performing all billing and follow-up functions, including investigation of payment delays resulting from no response, denied, rejected, and/or pending claims with the objective of maximizing reimbursement and ensuring that claims are paid in a timely manner. This position responds to inquiries and provides assistance to providers, staff, patients, and third parties over the phone and in person; and performs other business office duties related to claims and payment processing, collections and data entry. *QUALIFICATIONS:* *Required:* High school diploma or equivalent; two years medical insurance billing experience, including customer service experience; thorough understanding of revenue cycle and ability to interact with both government and commercial insurances; sound decision-making ability with respect to complex claims processing workflows including the use of external resources; PC/typing/10-key calculator experience and working knowledge of spreadsheets and databases; excellent organization, planning and prioritization skills; clear and effective written and verbal communication skills both in person and on the phone; ability to maintain effective working relationships with providers, staff, patients, other healthcare facilities, service providers, and general public; ability to perform multiple tasks in a fast-paced environment; and ability to maintain patient confidentiality. . *Highly Preferred:* Previous experience in medical business office setting; knowledge of billing procedures, medical terminology, and CPT/ICD coding; cash handling experience; and prior experience with Epic. *PRINCIPAL DUTIES AND RESPONSIBILITIES:* 1. Answers telephone in a pleasant and professional manner, identifying department and name. Responds to patient and third-party inquiries regarding accounts, insurance changes, billing procedures, etc. in person or over the phone. Takes messages as necessary. Refers concerns to Business Office Supervisor or Business Operations Manager as appropriate. 2. Resolves billing errors/edits and ensure all claims are accurately transmitted in a timely manner. 3. Collects, enters, updates, and/or corrects patient demographic and insurance information as necessary. Verifies active insurance coverage, evaluates and researches any associated coordination of benefits and/or retro adjudication. 4. Checks databases and other sources to verify patient insurance coverage. Updates patient account with insurance information including effective dates, enters patient flags and memos, as appropriate and updates any existing charges affected. 5. Investigates denials and completes applicable forms (e.g. appeal requests or prior authorizations, patient self-reporting claim form); writes letters and/or appeals; and provides copies of records, Explanations Of Benefits, or other information to patients or insurance carriers to resolve claims or outstanding balances as needed. 6. Reviews and monitors outstanding insurance balances in a timely manner. Contacts insurance companies regarding status of payments. Monitors coordination of benefits. Resubmits claims as necessary. Researches and requests refunds as appropriate. 7. Assists clinic staff in resolving issues related to self-pay, past-due and collection accounts. Contacts patients to explain account balances, including insurance benefits, deductibles, co-pays, etc. May send payment reminder letters. Monitors accounts for payments. Reviews medical records to clarify information and answer questions. 8. Processes patient credit card payments. 9. May assist with posting charges and/or payments; and processing receipts, charges and refunds. 10. Adheres to clinic policies and procedures, and OSHA, infection control, environmental safety, and patient confidentiality standards. 11. Attends and participates in department meetings. 12. Maintains courteous, professional relationships with providers, staff, patients, other healthcare facilities, service providers, and general public. Refers concerns to Business Office Supervisor as appropriate. 13. Enhances professional growth and development by attending meetings, seminars, conferences, continuing education courses, etc. 14. Performs other duties as assigned. Job Type: Full-time Pay: $21.89 - $25.39 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Referral program * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday * No nights * No weekends Application Question(s): * Do you reside in or plan to relocate to the Madison, WI area? Experience: * Medical Billers & Coders: 1 year (Required) * ICD-10: 1 year (Preferred) Ability to Relocate: * Madison, WI 53705: Relocate before starting work (Required) Work Location: Hybrid remote in Madison, WI 53705

Who We Are A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website ************************** What You Will Do Collect all assigned accounts receivables that have matured and maintain all active customer files to determine slow paying or lowest possible loss from bad debts. Conduct special credit investigations and customer appraisals utilizing a variety of reports such as Dunn and Bradstreet & other sources to determine credit worthiness. Must be able to understand D&B and other reporting sources to extend credit. And/or seek & obtain exemptions giving the business goals. What You Need A high school diploma/GED. A bachelor's degree is a plus Five to seven years of commercial collections experience. Three to five years of salesforce experience. Two to four years of Dunn and Bradstreet experience. What Is In It For You Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

Required Skills and Experience * Qualifications: • High school diploma or equivalent; associate or bachelor's degree in finance, business, or a related field preferred. • Minimum of 1-3 years of experience in loan collections or a related field. • Familiarity with collections software and tools. Strong problem-solving skills and ability to work under pressure. Nice to Have Skills and Experience Job Description * Position Summary: The Loan Collections Specialist is responsible for managing and resolving delinquent loan accounts. This role involves contacting borrowers to negotiate repayment plans, processing payments, and maintaining accurate records of all collection activities. The specialist works closely with other departments to ensure compliance with company policies and regulatory requirements. Essential Duties and Responsibilities: • Contact borrowers via phone, email, and mail to discuss their delinquent accounts and negotiate repayment plans. • Process payments and update account information in the system. • Monitor and track the status of delinquent accounts and follow up as necessary. • Prepare and maintain detailed records of all collection activities, including communications and payment arrangements. • Collaborate with other departments to resolve issues related to delinquent accounts. • Ensure compliance with company policies, procedures, and regulatory requirements. • Provide excellent customer service and support to borrowers throughout the collections process. • Identify and escalate accounts that require further action, such as legal proceedings or write-offs. • Stay current with industry trends, best practices, and regulatory changes related to loan collections. Compensation: $17to $19 Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Responsibilities * Provide billing support including the preparation of invoices and attachments, WIP and A/R management, related reporting and other financial reporting * Work with Management team to review draft invoices and time & expenses incurred * Prepare weekly, biweekly, and/or monthly invoices for clients, ensuring that all bills are checked for numerical accuracy and internal consistency before they are processed * Prepare frequent invoice summary and detailed reports * Assist in the reconciliation and auditing of accounts receivables and collection efforts * Interact with internal, client, and insurance carrier partners on an ongoing basis to resolve billing related questions and concerns * Ensuring the accurate processing of all write offs of unbillable time and disbursements and that all such requests are properly authorized in accordance with the firm's authorization limits as they might apply from time to time * Execution and management of vendor invoices, ensuring that invoices are properly processed and paid timely * Assistance with data entry, reporting and management of SFDC pipeline opportunities * Other general operational tasks including research, special projects/events, shipping, management of office supplies, coordination with offices services, etc. Qualifications * Associates Degree Required, Bachelors Degree Preferred. Experience in lieu of a degree may be accepted * Minimum of three (3) years of operational and billing support experience; prior experience in a professional services organization preferred * Proficiency with MS Office programs, particularly Excel, Word and Outlook. Intermediate Excel skills required (Advanced, preferred) * Salesforce, Prostaff, STAR, Esker experience preferred * Basic math skills; ability to perform reconciliations * Strong organizational and communications abilities are critical to success in this position, as team members are expected to manage multiple priorities and work with a moderate amount of supervision

Full-time Description Looking to start the new year with new opportunities? WORK REMOTELY for an established call center focused on treating our consumers with dignity and respect. Please note - while this position is remote, candidates must be residents of Wisconsin, Kansas, Georgia or Oklahoma to be considered. RevCycle has been in business for over 30 years with an average staff tenure of 7 years. Our people centric business model focuses on strong client and patient solutions which accomplish win-win outcomes. What to expect as a medical collection's representative: In this position you will contact consumers with past due medical bills and help them to find a resolution. Individuals who are successful in this role enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties. They find motivation in continuous improvement allowing them to take full advantage of our UNLIMITED earning potential! COMPENSATION: Start: You will start with an hourly rate of $20 in a virtual training class led by experts with decades of combined experience. You will learn the basics (technology, required laws and standards, call negotiations). 6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in excess of your starting rate. Optional Straight Commission: Once you have mastered your role as a collector, you may elect to go on straight commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income! Work from your home or in our Marshfield, WI office. Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off. Evenings & weekends may also be required in some cases depending on business needs. Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds). Additional options for Dental/Vision, paid short-term disability and life insurance benefits. Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment 401K Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k. The company provides required equipment Requirements Previously demonstrated experience working with customers to successfully resolve challenging situations is required. Highly developed, professional communication skill suitable for conflict resolution is required. Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training. Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment. Experience in medical or other bill collection is welcomed, but not required. If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded. RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Meets and exceeds monthly collection goals and booking targets with an emphasis on accuracy, productivity, cost-effectiveness, blood inventory needs, efficient operations, and customer service Actively prospects and networks to continually add new, productive blood drive opportunities Identifies and evaluates the key motivators within each organization to elicit the commitment and follow through needed to ensure optimal participation at blood drives Manages blood drive details and outcomes by scheduling resources; ensuring appropriateness of blood drive site; communicating internally all details regarding the blood drive; coordinating with organization logistics and needs for the blood drive; forecasting production of the drive; clearly defining expectations of the group; providing tools, timelines, and training to the group; scheduling communication touch points; and managing successful outcomes Appraises existing accounts to identify opportunity for improvement, creates a strategy, and pursues a conversation with account leadership On-site recruits as needed or required; may include evening or weekend hours Develops and maintains relationships with account points of contact, account leaders and key accounts Works with marketing/communications to identify blood drive strategies and prepares content needed to support defined strategies Works collaboratively with other departments as needed to ensure successful blood drives and provides excellent internal customer service Keeps account records up to date which includes titles and contact information for key points of contact Identifies, documents, and provides feedback on issues regarding customer needs/requirements, customer issues/concerns and satisfaction, potential expansion opportunities, competitor activities/strategies, and similar information. All other duties as assigned Performs other duties as assigned Complies with all policies and standards Qualifications Education Bachelor's Degree preferred Associate's Degree with relevant sales and/or event management experience considered preferred Experience 1-3 years of direct business to business sales experience preferred Knowledge, Skills and Abilities Proven track record of sales success Thrives in a self-motivated and self-directed work environment Must have excellent analytical, planning, strategic and decision-making skills Ability to be resourceful, flexible, adaptable; possess excellent problem-solving skills Demonstrates poise and willingness to confidently engage and interact with a wide variety of audiences Must possess excellent time management and organization skills, and able to manage detailed information Skilled in persuasive communication, being able to be direct in a respectful manner Excellent ability to communicate, encompassing written, verbal, and presentation skills Ability to prepare information needed for meeting agendas, educational and motivational presentations, blood drive promotion, trainings, and analytical reports; and the ability to communicate and deliver that information effectively Licenses and Certifications A current valid driver's license and good driving record required #LI-Hybrid #LI-AB1 Not ready to apply? Connect with us for general consideration.

Full-time Description The Call Center agent has the responsibility of working with past due customers, managing the collection of payments on short term loans. Minimizes past due loan collections for department through contact activities. The position reports to the Advance Customer Service Team Lead and/or Advanced Customer Service Manager with no direct reports. The individual has access to critical, and potentially sensitive, corporate systems and company & customer information. Requirements * Offering a $1,500 sign on bonus* Essential functions Assisting in the overall ACS process in the Call Center. Provide superior customer service and follow established procedures. Ensures monthly monetary collection goals are achieved. Ensure compliance with all applicable laws governing collections are followed. Address and resolve customer complaints prior to escalating to Team Lead and/or management. Negotiating resolutions on delinquent accounts. Handling all inbound and outbound customer calls. SKILLS Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Integrity -The ability to exercise good business ethics and honesty. Product Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Demonstrate Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Negotiation - Demonstration of strong negotiation techniques. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Speaking - Talking to others to convey information effectively. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. ATTRIBUTES Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Written Comprehension - The ability to read and understand information and ideas presented in writing. Written Expression - The ability to communicate information and ideas in writing so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. EXPERIENCE AND EDUCATION High School Diploma or GED Some college (preferred) 2+ Years of collections, customer service, or loan processing experience (preferred) COMPUTER SOFTWARE/HARDWARE Microsoft Word, Excel, PowerPoint Outlook Exchange, Internet, Collection software, ex; Veritrak, Tran PHSYICAL REQUIREMENTS/WORK ENVIRONMENT Must be able to stand and for long periods of time, talking, hearing constantly Typing, data entry in screens daily Sit in front of computer monitor (s) daily. Occasionally lift up to 5 lbs. Noise Level: moderate noise level daily in an office atmosphere. ******************************************************************************************************************************** *Must be with the company for 6 months and in good standing.*

Role To preserve the credit union's assets by assisting the Collections Manager in controlling delinquent loan accounts, collecting delinquent loan payments, and/or recovering collateral. Essential Functions & Responsibilities Provide required contact on accounts 40 or more days past due. Take action when needed to bring account current, find solutions between the member and Credit Union, and take steps to recover collateral or monies owed. Conduct all legal paperwork which may include Notice of Right to Cure Defaults, Money or Repossession Judgements, Final Demands, Attorney Foreclosure Requests, Garnishment, Bankruptcy, etc. Process monthly Freddie Mac reporting. Strong interpersonal skills Ability to work in a team environment as well as independently Ability to use office technology such as a computer, internet, email, and other office related software Ability to work in an office environment for at least 8 hours per day Performs other job related duties as assigned Performance Measurements Be detailed oriented, emphasize accuracy. highly organized, with the ability to switch from one task to another repeatedly and still meet production requirements. Possess a thorough knowledge of the department's activities in order to competently respond to member inquiries referencing loan or servicing related issues To perform collection activity in accordance with Credit Union Requirements, all relevant regulations, utilizing techniques that result in the resolution of the delinquency, documenting such effort in the collection queue. 60-day delinquency not to exceed 1% of portfolio. To maintain a professional, courteous, and friendly atmosphere for members and co-workers. Must understand the importance of using the member's name during the transaction and expressing gratitude for his/her business. Knowledge & Skills Experience One to three years of similar or related experience Education A high school diploma or GED Interpersonal Skills Excellent written and verbal communication skills with the ability to interact effectively with others inside and/or outside the organization for the purpose of business development, building relationships and soliciting cooperation Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Physical Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; talk; or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch. Normal office working conditions. The noise level in the work environment is quiet to moderate.

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team! As a Route Collector, you will drive a company vehicle to customer locations to collect coins and data from our coin and card-operated machines. The ideal candidate must be a reliable and motivated team player with strong comprehension skills. Responsibilities: • Collect coins from each machine with 100% accuracy. • Accurately and legibly record machine counter readings. • Complete the collection route by the end of each day. • Perform collections at all locations during the designated 30, 60 or 90-day collection cycles. • Maintain the monthly overtime goal. • Maintain attendance and personal appearance standards described in the Employee Handbook and the Field Employee Appearance Policy Agreement. • Maintain and follow company vehicle-maintenance guidelines. • Maintain excellent driving and Worker's Comp safety records. • Attend all required departmental/branch meetings. • Meet or exceed the standards outlined in the standard operating procedures manual. • Complete all the required training-program exams listed in the standard operating policies and procedures manual. • Promote teamwork and cooperation. Requirements: • A high school diploma or general education degree (GED). • 2-4 years of related experience and/or training or an equivalent combination of education and experience. • Ability to read and understand road maps, safety rules, operating and maintenance instructions, and policy and procedure manuals. • Basic knowledge of AVS procedures. • Ability speak clearly when communicating with a landline telephone or cell phone. • Valid driver's license.

Universal Presentation Concepts (UPC) is looking to a hire full-time Customer Service Representatives to join our Customer Service department at our Madison, WI facility. Our Customer Service opening is a key role in our organization as our "Director of First Impressions" both in person and over the phone. The potential for growth into other positions is here; if you have the ability to function in a fast-paced professional business environment, have strong professional communication skills and a high level of comfort talking to and directing customers in a quick and concise fashion, UPC Displays wants to talk to you! Being highly detailed, efficient, organized, self-motivated, possessing strong time management skills and having the ability to multi-task effectively puts your application towards the top. Candidates who are best suited for the Customer Service Representative position are highly self-motivated, creative, a team player, and have office administrative or customer service experience. Common work duties include: * Is Director of First Impressions by greeting and assisting all visitors * Handles all incoming phone calls on multi-line phone system for the organization; distributes calls to appropriate staff, takes messages. * Perform work order data entry and ensure accuracy * Process daily shipping paperwork, shipment tracking, and other related tasks * Assist customers over the phone with questions regarding product issues or assembly and take orders * Coordinate and perform filing for customer service, accounting and purchasing departments * Provide clerical support to other departments as needed * Maintain conference rooms and other duties as assigned Experience and skills needed to be successful: * Minimum 1 year of prior experience with data entry or as receptionist in an office environment * Pleasant and articulate phone voice * Able to work under tight deadlines in a very fast-paced environment * Quick learner and able to retain details * Exceptional attention to detail * Fluent in all Microsoft Office products and data entry * Must be able to work independently in an open office environment This role generally works office hours Monday-Friday 8a-5p. We can be flexible on start and end times as long as you are meeting business needs. Amazing Perks and Benefits Package: This position pays a competitive wage commensurate with direct experience, skills, and time spent in the manufacturing industry. We also offer fantastic benefits and perks including a 5 different health insurance plan options through Quartz, dental and vision insurance through Delta, a 401(k) plan with 50 cents paid for every dollar contributed up to 6% of your salary, voluntary short-term disability, long-term disability, and life insurances through Unum, paid time off, 6 paid company holidays, an Employee Assistant Program for all employees starting day 1 providing 5 free mental health counseling sessions annually, monthly perfect attendance awards, employee appreciation lunches and awards, free apparel on your work anniversary, coworkers that feel like family, and unlimited opportunities for training and growth. This is only a sampling of what of your total rewards package includes- learn more when you join the team! About Universal Presentation Concepts (UPC). We are an employee-centric company of 50 employees and growing where the leadership knows not just your name, but what's important to you. We believe that our continued success is dependent on the well-being of our valued employees. This is proven by our investment in a competitive benefits package, competitive pay, internal career paths, and the incredible 60 percent of our team that has been with the company 15 years or longer. We are rapidly growing and need great people to take us into the next chapter of UPC success. For over 40 years, we have been a family owned manufacturing retail store fixtures and point-of-purchase displays in Madison, WI. We cater to a wide range of industries including stationery, gift, housewares, home appliances, and sporting goods. We have become the industry leader in designing and manufacturing quality fixtures and displays for consumer products and are proud that our products are made in America! We are unique because we have many processes done in-house. We work with a variety of materials on a daily basis. Our processes include: large format printing, silk screening, CNC machining, vacuum forming, edge banding, finishing, plastic fabrication, custom/studio work, assembly and packaging, warehouse and shipping. So how do I join? First step is applying by submitting your application and resume. If your qualifications look like a fit, we will reach out to learn more in a phone conversation. If we both agree to move forward after our initial discussion, we'll invite you onsite to meet our team and tour the facility. It's important to UPC to hire team members that are a great fit for our long-term success. Universal Presentation Concepts (UPC) is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Diversity is valued and UPC will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.

UW Credit Union is hiring a Collections Specialist II, internally known as “Credit Solutions Specialist II". If you are passionate about helping people through life's struggles, this is the role for you. You, along with the close-knit Credit Solutions team, will play a key role in minimizing loss for UW Credit Union by working with members who have fallen behind on payments, and creating realistic and achievable plans to get their finances on track. At UW Credit Union, humanity counts most. We're not here to judge. We understand that life happens. The Credit Solutions Specialist's goal is to assess each member's situation with compassion, empathy, and persistence, and craft a unique solution to fit their needs. UW Credit Union's delinquency rate runs below the industry average, thanks to our dedicated and skilled Credit Solutions team. Why work for UW Credit Union? Join one of Wisconsin's premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive: 21.5+ days annual paid time off (4+ weeks) 2 weeks paid caregiver leave 2.5 weeks paid new child parental leave 2 days paid volunteer time 11 paid holidays (includes your birthday!) 401k company match of up to 5%, plus approximately 4% discretionary match Variable bonus reward Competitive Medical, Dental and Vision plans, including domestic partner eligibility Discounted bus pass and bublr/ BCycle membership Employee Assistance Program And more! Responsibilities A Day in the life of a Credit Solutions Specialist II Every day will be different. Here is a snapshot: Communicate with members through outbound phone calls, escalated inbound calls, as well as written communication. Analyze member needs by reviewing individual loan data to gather background information, determine potential reason for delinquency and collection ability. Review accounts for recommendation of approval for workout loan and complete application. After Manager approval, process loan in LOS. Review loan accounts to determine availability of forbearance and deferment time. Correspond with attorneys regarding accounts that have been sent out for legal Send required legal documents to attorney regarding selected delinquent accounts for money judgements. Model behaviors consistent with being a Champion of Change, adapting quickly and supporting the team on the changing needs of the organization. Provide support to other team members by providing coverage as needed. Qualifications These skills and experiences are essential to your success: Able to work on-site 3 days per week. Associates degree in business or related field desired but not required. 2-3 years of experience in banking, retail, or customer service required 2+ years experience in collections preferred Call center or related experience preferred Spanish-bilingual preferred (eligible for additional pay) Strong customer service skills and the ability to skillfully handle confrontation. Strong attention to detail. Effective organizational, decision making and interpersonal skills. Demonstrated analytical, problem-solving and system knowledge. Strong oral and written communication skills. Able to work independently, organize and prioritize work. Knowledge of the fundamentals of collections concepts and practices is desired (including the FDPCA and applicable collections laws) Knowledge of fundamental loan and deposit programs, products, concepts and practices is desired. UW Credit Union is committed to providing Equal Employment Opportunity(EEO) to all employees and applicants and prohibits discrimination of any type without regard to race, color, ethnicity, gender, age, disability status, pregnancy, religion, religion creed, marital status, familial status, sexual orientation, gender identity or expression, genetics, citizenship status, national origin, political belief, ancestry, military status, protected veteran status, arrest or conviction record or any other characteristics protected by federal, state or local laws. If you require a reasonable accommodation for any part of the employment process, please email ******************* .

CCFBank is currently searching for a Collection Specialist Workout Specialist to join our team! As a Collections Specialist Workout Specialist, you would be responsible for performing loss mitigation and recovery activities regarding delinquent or charged-off accounts in accordance with Bank and legal guidelines, including related state and federal regulations. This position has a direct and important impact regarding the mitigation and recovery of Bank losses. The ideal candidate has great customer service skills and is detail oriented. Bonus points if you're community focused and excited about making a positive difference for those around you. Primary Responsibilities * Provides support to all areas of the Lending Department as directed or where service or assistance is needed; demonstrates superior customer service with appropriate follow-through with involved customers and colleagues. * Works closely with the AVP Special Assets on collection activities performed by the Bank; submits and obtains pertinent information to and from the various agencies as required. * Uses approved methods, tools and available resources to locate and contact delinquent customers to encourage payment commitments within assigned portfolio; makes strategic and actionable decisions; obtains reason for delinquency; informs customers of legal responsibilities under loan contracts; explains the consequences of delinquency, repossession or bankruptcy with customers Conducts research, ordering payment copies, credit bureau reports, statements and credit applications as necessary to support collection efforts; researches and investigates high risk accounts using skip tracing methods. * Reviews and ensures delinquencies are kept to a minimum through effective negotiating and follow up skills to help mitigate risk to the Bank; ensures assets are protected with a high level of integrity; assists in bringing past due accounts to current status to prevent receivable aging and loss potential. * Records and documents all collection efforts made by the Bank; inputs data in the Bank's collection system ensuring that all active collection accounts are verified and noted accurately. * Works with the AVP Special Assets and customers in the development of alternative repayment plans, schedules or settlements to meet Bank objectives for the recovery of the full balance; assesses, interprets, identifies indicators and responds accordingly to data gathered from customers and other resources that may identify potential workout loans, re-ages, etc.; provides individual advising on acceptable and convenient payment arrangements with customers; follows up with customers who have not continued agreed repayment schedule. * Monitors bankrupt loans and prepares documents to file with the bankruptcy court. * Escalates customer calls and/or problem accounts to the AVP Special Assets. * Assists in special projects and tasks for the department as directed. * Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position. Education and Experience * Associates' degree in accounting, finance, economics or related field. * Substitution: Two (2) years of directly related full-time experience performing the essential functions outlined above may be considered in lieu of the degree * Two (2) years of experience in the financial services industry. * Two (2) years of experience working in collections or customer service. * In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. What's in it for you? * Full Time, 40 hours per week * Monday - Friday work week * Competitive pay * Eligible for an annual bonus Perks: * Health, Vision & Dental Plans * Health Savings Account (HSA) with CCF Contributions * Health Reimbursement Arrangement * Flexible Spending Accounts * Employer Paid Life Insurance and Long-Term Disability Plans * Voluntary Life Insurance and Short-Term Disability Plans * Accident and Critical Illness Plans * Hospital Indemnity * 401K Retirement Plan and Company Match * Paid Time Off, Bereavement Leave, and Paid Holiday: Rest, recharge, and celebrate your loved ones. * Parental Leave * Company-Wide Wellness Program * Employee Achievement Program (Counseling and Professional Coaching) * Colleague Referral Program * Professional Development Reimbursement Program * Career Planning * Colleague Pricing on Secondary Market Mortgage Loans * Colleague Beyond Save & Spend Accounts Perks What can you expect from us? At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers. We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them. Learn more here about how we make more possible: *********************** Ready to be part of our financial community? Apply online at ccf.us! If you need assistance applying, contact us at ********* and we will attempt to meet your needs. In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.

Join MSA as a Collections Specialist in our Mequon Office! Are you an accounting professional with a keen eye for detail and a knack for building strong relationships? If so, we have the perfect role for you! Key Responsibilities: Monitor Accounts Receivable: Identify overdue payments and ensure timely follow-ups. Client Engagement: Contact clients to arrange payments and maintain positive relationships. Accurate Record-Keeping: Keep meticulous records and report on collection activities. Continuous Improvement: Contribute to the ongoing enhancement of our collection processes. This role is ideal for someone who excels in both precision and interpersonal skills. Be a part of a dynamic team where your contributions make a real impact! Apply now and take the next step in your career with MSA! Why MSA Professional Services? Innovation and Impact: Work with cutting-edge technology and make a real impact on the built environment. Collaborative Culture: Be part of a supportive team where your contributions are valued and your growth is nurtured. Employee-Owned: Benefit from our 100% employee-owned ESOP program and share in the success you help create. Diverse Projects: Every day is different with a wide range of projects that challenge and inspire. Responsibilities WHAT YOU WILL DO Communicate effectively with clients about payment and collection policies Work effectively with clients to collect outstanding Accounts Receivable while maintaining client relationships Collaborate with Project Managers, Project Assistants, and Project Accountants to resolve outstanding Accounts Receivable issues and confirm documentation of collection activities Identify and communicate opportunities for improvement within the collections process Works with project personnel to provide invoice copies, client statements, or other supporting materials for timely approval of payments Identify, document, and escalate challenging collections issues to Controller Provide excellent client service by interacting with clients and MSA staff in a positive and professional manner Qualifications WHAT YOU BRING High school diploma/GED or equivalent experience At least 3 years collections experience required; experience in A/E industry desirable Ability to use logic and reasoning to assess solutions and approaches to problems Aptitude in Continuous Improvement of processes Proficiency with MS Office products applications Must be well organized, self-motivated, detail-oriented and be able to prioritize and handle multiple tasks Requires personable and professional face-to-face, telephone and email communications Ability to work well independently and as part of team; collaborate with a broad range of employees Ability to properly handle sensitive and confidential information The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future. We are unable to provide or take over sponsorship of an employment visa for this role. Why MSA? Better Together: A collaborative environment that values open ideas, diversity, and authenticity. Our diverse perspectives fuel innovation and success in our employee-owned firm. Multi-disciplinary Opportunities: Follow your interests, explore new experiences, and apply your skills where they have the most impact. We've Got Your Back: Enjoy support when you need it and independence when you don't. We are 400+ strong, working as one cohesive team. Passion & Purpose: We're passionate about our work and proud of it! Share inspirations, "geek out," and think big with us. Pay & Perks: Competitive pay and unique perks that make MSA stand out. Communities of Practice: Our think tanks and idea generators-regular collaboration and learning opportunities. Work-Life Integration: Life doesn't stop when work begins. We support your professional and personal balance. Commitment to Learning: Ongoing training, tuition reimbursement, and cutting-edge technology to keep you connected and creative. Community Engagement: Giving back through volunteering, education, STEM outreach, and event participation, backed by corporate sponsorship and donations. Best-in-Industry Benefits Eligible employees enjoy: Quality Insurance Options: Medical, dental, and vision coverage for you and your family Paid Time Off: Minimum of 17 days in the first year for full-time employees Paid Holidays: 8 holidays per year Paid Parental Leave: 2 weeks for both parents, with additional time for birth parents under MSA's Short Term Paid Leave Supplemental Insurance: 100% paid life, long-term disability, and short-term disability insurance Employee Stock Ownership Plan (ESOP): 100% employee-owned, with stock provided at no cost 401k Retirement Savings Plan: Generous employer match, immediately 100% vested Short Term Incentive (STIP) bonus MSA is an equal opportunity/affirmative action employer that is committed to diversity and inclusion in the workplace. At MSA, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at ************* Equal Employment Opportunity/Affirmative Action Employer We can recommend jobs specifically for you! Click here to get started.

CCFBank is currently searching for a Collection Specialist Workout Specialist to join our team! As a Collections Specialist Workout Specialist, you would be responsible for performing loss mitigation and recovery activities regarding delinquent or charged-off accounts in accordance with Bank and legal guidelines, including related state and federal regulations. This position has a direct and important impact regarding the mitigation and recovery of Bank losses. The ideal candidate has great customer service skills and is detail oriented. Bonus points if you're community focused and excited about making a positive difference for those around you. Primary Responsibilities Provides support to all areas of the Lending Department as directed or where service or assistance is needed; demonstrates superior customer service with appropriate follow-through with involved customers and colleagues. Works closely with the AVP Special Assets on collection activities performed by the Bank; submits and obtains pertinent information to and from the various agencies as required. Uses approved methods, tools and available resources to locate and contact delinquent customers to encourage payment commitments within assigned portfolio; makes strategic and actionable decisions; obtains reason for delinquency; informs customers of legal responsibilities under loan contracts; explains the consequences of delinquency, repossession or bankruptcy with customers Conducts research, ordering payment copies, credit bureau reports, statements and credit applications as necessary to support collection efforts; researches and investigates high risk accounts using skip tracing methods. Reviews and ensures delinquencies are kept to a minimum through effective negotiating and follow up skills to help mitigate risk to the Bank; ensures assets are protected with a high level of integrity; assists in bringing past due accounts to current status to prevent receivable aging and loss potential. Records and documents all collection efforts made by the Bank; inputs data in the Bank's collection system ensuring that all active collection accounts are verified and noted accurately. Works with the AVP Special Assets and customers in the development of alternative repayment plans, schedules or settlements to meet Bank objectives for the recovery of the full balance; assesses, interprets, identifies indicators and responds accordingly to data gathered from customers and other resources that may identify potential workout loans, re-ages, etc.; provides individual advising on acceptable and convenient payment arrangements with customers; follows up with customers who have not continued agreed repayment schedule. Monitors bankrupt loans and prepares documents to file with the bankruptcy court. Escalates customer calls and/or problem accounts to the AVP Special Assets. Assists in special projects and tasks for the department as directed. Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position. Education and Experience Associates' degree in accounting, finance, economics or related field. Substitution: Two (2) years of directly related full-time experience performing the essential functions outlined above may be considered in lieu of the degree Two (2) years of experience in the financial services industry. Two (2) years of experience working in collections or customer service. In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. What's in it for you? Full Time, 40 hours per week Monday - Friday work week Competitive pay Eligible for an annual bonus Perks: Health, Vision & Dental Plans Health Savings Account (HSA) with CCF Contributions Health Reimbursement Arrangement Flexible Spending Accounts Employer Paid Life Insurance and Long-Term Disability Plans Voluntary Life Insurance and Short-Term Disability Plans Accident and Critical Illness Plans Hospital Indemnity 401K Retirement Plan and Company Match Paid Time Off, Bereavement Leave, and Paid Holiday: Rest, recharge, and celebrate your loved ones. Parental Leave Company-Wide Wellness Program Employee Achievement Program (Counseling and Professional Coaching) Colleague Referral Program Professional Development Reimbursement Program Career Planning Colleague Pricing on Secondary Market Mortgage Loans Colleague Beyond Save & Spend Accounts Perks What can you expect from us? At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers. We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them. Learn more here about how we make more possible: *********************** Ready to be part of our financial community? Apply online at ccf.us! If you need assistance applying, contact us at ********* and we will attempt to meet your needs. In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.

Thank you for your interest in joining Kenosha County's team of seasonal employees! The Kenosha County Parks Division is accepting applications for Fee Collectors to work at Silver Lake Park's public beach for the 2025 season, Memorial Day through Labor Day weekends. Under general supervision, Fee Collectors are responsible for collecting admission fees from patrons who visit Silver Lake Park's public beach. We are looking for staff who can enforce rules and consistently act in a manner that earns and merits the respect and confidence of patrons. Kenosha County is committed to Diversity, Belonging and Inclusion and is an Equal Opportunity Employer. 2025 Hiring Range: $11.00 - $14.00 per hour Hiring Bonus A Kenosha County seasonal Park candidate who is successfully hired and employed for at least 30 days shall be awarded a $200.00 bonus to their paycheck. WORK SCHEDULE Silver Lake beach is open from Memorial Day through Labor Day Work hours typically range from 8:00 AM to 6:00 PM Work days include weekends and holidays Work schedules are dependent on weather conditions DUTIES AND RESPONSIBILITIES Collect parking and park entrance fees Assist with vehicle parking operations Assist park patrons with general inquiries Enforce park ordinances Perform other duties as required or assigned JOB REQUIREMENTS, EDUCATION, TRAINING AND EXPERIENCE Must be at least 16 years old at time of application SUCCESS FACTORS Ability to accept, understand, and follow written and/or verbal instruction Ability to count money accurately and make change Ability to observe safety precautions Ability to enforce rules and regulations in an effective and appropriate manner Ability to maintain positive interactions with the public, employees, and others, using effective communication skills Ability to work respectfully in a diverse and inclusive environment PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires standing continuously during an eight-hour shift Requires full range of physical movement - bending, reaching, lifting, etc. WORK ENVIRONMENT Ability to work outside in any weather conditions, including extreme heat SELECTION PROCESS Application Review - Qualifying Oral Interview - Qualifying Background Check (if 18 years of age) - Qualifying Drug Screen - Qualifying If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements. This posting will remain open until a sufficient number of applications are received. It is subject to close at any time without prior notice. Kenosha County participates in the FICA Alternative Retirement Program. Seasonal employees are automatically enrolled in this program if they do not meet eligibility criteria for the Wisconsin Retirement System (pension). The FICA Alternative plan replaces the payment of FICA tax and instead contributes a percentage of pre-tax wages into an investment account for the benefit of the employee. For more information about the Kenosha County beaches, please visit: ****************************** Thank you for your interest in employment with Kenosha County! Kenosha County is an affirmative action, equal opportunity employer. Other details Pay Type Hourly Employment Indicator Seasonal

A great opportunity has arisen with a well established Aerospace & Defense organisation who are looking for an Account Representative, Aerospace to join their team based in Milwaukee, WI on a hybrid basis. The main purpose of the account representative is to support the development of new and existing clients to ensure the team meets regional targets. Responsibilities: Achieve designated territories' business and sales targets for the firm. Create and oversee daily customer orders and quotations. Work with internal divisions such as Customer Service, Purchasing, Accounting, and Shipping/Receiving to coordinate customer quotation and order procedures. Ensure order delivery on time. Gain knowledge of trends and product demands among customers. Use advanced problem-solving skills and critical thinking to plan the resolution of consumer complaints about a product's price, lead time, or quality. As needed, create and maintain unique reports for clients. Examine teardown reports and adjust as necessary. Follow up with the client regarding quotes. Interact with clients over the phone, fax, and email. Create a relationship with your customers to grow your business. Finish the responsibilities assigned by the account manager. Requirements: A conscientious disposition and attention to detail. A strong oral and written communication style. Highly driven, vivacious, and success-focused. Have strong interpersonal and relationship-building abilities, and are courteous and tactful. The ability to perform well under pressure and a high level of organisation are required. It's crucial to develop relationships, recognise opportunities, and have strong account management abilities. Proficient with Microsoft Word and Excel in a Windows environment. A bachelor's degree or five to seven years of relevant experience.

Role To preserve the credit union's assets by assisting the Collections Manager in controlling delinquent loan accounts, collecting delinquent loan payments, and/or recovering collateral. Essential Functions & Responsibilities Provide required contact on accounts 40 or more days past due. Take action when needed to bring account current, find solutions between the member and Credit Union, and take steps to recover collateral or monies owed. Conduct all legal paperwork which may include Notice of Right to Cure Defaults, Money or Repossession Judgements, Final Demands, Attorney Foreclosure Requests, Garnishment, Bankruptcy, etc. Process monthly Freddie Mac reporting. Strong interpersonal skills Ability to work in a team environment as well as independently Ability to use office technology such as a computer, internet, email, and other office related software Ability to work in an office environment for at least 8 hours per day Performs other job related duties as assigned Performance Measurements Be detailed oriented, emphasize accuracy. highly organized, with the ability to switch from one task to another repeatedly and still meet production requirements. Possess a thorough knowledge of the department's activities in order to competently respond to member inquiries referencing loan or servicing related issues To perform collection activity in accordance with Credit Union Requirements, all relevant regulations, utilizing techniques that result in the resolution of the delinquency, documenting such effort in the collection queue. 60-day delinquency not to exceed 1% of portfolio. To maintain a professional, courteous, and friendly atmosphere for members and co-workers. Must understand the importance of using the member's name during the transaction and expressing gratitude for his/her business. Knowledge & Skills Experience One to three years of similar or related experience Education A high school diploma or GED Interpersonal Skills Excellent written and verbal communication skills with the ability to interact effectively with others inside and/or outside the organization for the purpose of business development, building relationships and soliciting cooperation Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Physical Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; talk; or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch. Normal office working conditions. The noise level in the work environment is quiet to moderate.

UW Credit Union is hiring a Collections Specialist II, internally known as “Credit Solutions Specialist II". If you are passionate about helping people through life's struggles, this is the role for you. You, along with the close-knit Credit Solutions team, will play a key role in minimizing loss for UW Credit Union by working with members who have fallen behind on payments, and creating realistic and achievable plans to get their finances on track. At UW Credit Union, humanity counts most. We're not here to judge. We understand that life happens. The Credit Solutions Specialist's goal is to assess each member's situation with compassion, empathy, and persistence, and craft a unique solution to fit their needs. UW Credit Union's delinquency rate runs below the industry average, thanks to our dedicated and skilled Credit Solutions team. Why work for UW Credit Union? Join one of Wisconsin's premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive: 21.5+ days annual paid time off (4+ weeks) 2 weeks paid caregiver leave 2.5 weeks paid new child parental leave 2 days paid volunteer time 11 paid holidays (includes your birthday!) 401k company match of up to 5%, plus approximately 4% discretionary match Variable bonus reward Competitive Medical, Dental and Vision plans, including domestic partner eligibility Free bus pass and discounted bublr membership Employee Assistance Program And more! Responsibilities A Day in the life of a Credit Solutions Specialist II Every day will be different. Here is a snapshot: Communicate with members through outbound phone calls, escalated inbound calls, as well as written communication. Analyze member needs by reviewing individual loan data to gather background information, determine potential reason for delinquency and collection ability. Review accounts for recommendation of approval for workout loan and complete application. After Manager approval, process loan in LOS. Review loan accounts to determine availability of forbearance and deferment time. Correspond with attorneys regarding accounts that have been sent out for legal Send required legal documents to attorney regarding selected delinquent accounts for money judgements. Model behaviors consistent with being a Champion of Change, adapting quickly and supporting the team on the changing needs of the organization. Provide support to other team members by providing coverage as needed. Qualifications These skills and experiences are essential to your success: Able to work on-site 3 days per week. Associates degree in business or related field desired but not required. 2-3 years of experience in banking, retail, or customer service required 2+ years experience in collections preferred Call center or related experience preferred Spanish-bilingual preferred (eligible for additional pay) Strong customer service skills and the ability to skillfully handle confrontation. Strong attention to detail. Effective organizational, decision making and interpersonal skills. Demonstrated analytical, problem-solving and system knowledge. Strong oral and written communication skills. Able to work independently, organize and prioritize work. Knowledge of the fundamentals of collections concepts and practices is desired (including the FDPCA and applicable collections laws) Knowledge of fundamental loan and deposit programs, products, concepts and practices is desired. UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.

Join MSA as a Collections Specialist in our Beaver Dam Office! Are you a collections professional with a keen eye for detail and a knack for building strong relationships? If so, we have the perfect role for you! Key Responsibilities: Monitor Accounts Receivable: Identify overdue payments and ensure timely follow-ups. Client Engagement: Contact clients to arrange payments and maintain positive relationships. Accurate Record-Keeping: Keep meticulous records and report on collection activities. Continuous Improvement: Contribute to the ongoing enhancement of our collection processes. This role is ideal for someone who excels in both precision and interpersonal skills. Be a part of a dynamic team where your contributions make a real impact! Apply now and take the next step in your career with MSA! Why MSA Professional Services? Innovation and Impact: Work with cutting-edge technology and make a real impact on the built environment. Collaborative Culture: Be part of a supportive team where your contributions are valued and your growth is nurtured. Employee-Owned: Benefit from our 100% employee-owned ESOP program and share in the success you help create. Diverse Projects: Every day is different with a wide range of projects that challenge and inspire. Responsibilities WHAT YOU WILL DO Communicate effectively with clients about payment and collection policies Work effectively with clients to collect outstanding Accounts Receivable while maintaining client relationships Collaborate with Project Managers, Project Assistants, and Project Accountants to resolve outstanding Accounts Receivable issues and confirm documentation of collection activities Identify and communicate opportunities for improvement within the collections process Works with project personnel to provide invoice copies, client statements, or other supporting materials for timely approval of payments Identify, document, and escalate challenging collections issues to Controller Provide excellent client service by interacting with clients and MSA staff in a positive and professional manner Qualifications WHAT YOU BRING High school diploma/GED or equivalent experience At least 3 years collections experience required; experience in A/E industry desirable Ability to use logic and reasoning to assess solutions and approaches to problems Aptitude in Continuous Improvement of processes Proficiency with MS Office products applications Must be well organized, self-motivated, detail-oriented and be able to prioritize and handle multiple tasks Requires personable and professional face-to-face, telephone and email communications Ability to work well independently and as part of team; collaborate with a broad range of employees Ability to properly handle sensitive and confidential information The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future. We are unable to provide or take over sponsorship of an employment visa for this role. Why MSA? Better Together: A collaborative environment that values open ideas, diversity, and authenticity. Our diverse perspectives fuel innovation and success in our employee-owned firm. Multi-disciplinary Opportunities: Follow your interests, explore new experiences, and apply your skills where they have the most impact. We've Got Your Back: Enjoy support when you need it and independence when you don't. We are 400+ strong, working as one cohesive team. Passion & Purpose: We're passionate about our work and proud of it! Share inspirations, "geek out," and think big with us. Pay & Perks: Competitive pay and unique perks that make MSA stand out. Communities of Practice: Our think tanks and idea generators-regular collaboration and learning opportunities. Work-Life Integration: Life doesn't stop when work begins. We support your professional and personal balance. Commitment to Learning: Ongoing training, tuition reimbursement, and cutting-edge technology to keep you connected and creative. Community Engagement: Giving back through volunteering, education, STEM outreach, and event participation, backed by corporate sponsorship and donations. Best-in-Industry Benefits Eligible employees enjoy: Quality Insurance Options: Medical, dental, and vision coverage for you and your family Paid Time Off: Minimum of 17 days in the first year for full-time employees Paid Holidays: 8 holidays per year Paid Parental Leave: 2 weeks for both parents, with additional time for birth parents under MSA's Short Term Paid Leave Supplemental Insurance: 100% paid life, long-term disability, and short-term disability insurance Employee Stock Ownership Plan (ESOP): 100% employee-owned, with stock provided at no cost 401k Retirement Savings Plan: Generous employer match, immediately 100% vested Short Term Incentive (STIP) bonus MSA is an equal opportunity/affirmative action employer that is committed to diversity and inclusion in the workplace. At MSA, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at ************* Equal Employment Opportunity/Affirmative Action Employer We can recommend jobs specifically for you! Click here to get started.