Collector Jobs in Utah

- 167 Jobs
  • Spanish Collections Specialist

    Discover Financial Services 4.4company rating

    Collector Job In West Valley City, UT

    Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in May of 2025. We've got you covered with a variety of shifts. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (OH) 12:30 PM - 8:00 PM MDT (UT) 11:30 AM - 7:00 PM MST (AZ) Note: Shifts are Monday - Friday with weekends as assigned, working between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need The Basics H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally.; Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Bonus Points If You Have 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. #INDDFS #ZRDFS #Remote #BI-Remote A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Apr-05-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at mydiscoverbenefits.com. What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
    $23.3-30.5 hourly 4d ago
  • Credit and Collection Specialist II

    Henry Schein One 4.8company rating

    Collector Job In Utah

    What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn't be Global Industry leaders today without all the individual contributions that bring our team together. Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we! If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you! ***This position is Remote*** Job Summary his position is responsible for collection and maintenance of accurate credit information on accounts. Account reconciliation and troubleshooting of any accounts as they arise. Contacts customers to confirm outstanding payments and minimizes outstanding debts. Interfaces with peers in the finance organization, equivalent counterparts in other departments, customers and 3rd party consultants, or vendors. What you will do Manage collections/payment call queue: including taking payments, external collection calls Monitor customer accounts/ investigate data behind debits and credits Discovery of data in GP (accounting system) Contact customers to request and collect payment of past due invoices; including shift of accounts to external collection agencies Take actions to encourage timely debt payments Ensure payment is made upon agreed terms Ensure account is in good standing prior to new product purchase Resolve billing and customer credit issues Requesting movement of invoices, credits, or payments as necessary Manage ACH and CC Chargebacks Negotiate payments with customers Maintain up to date customer account interaction information, including credit data, status of pending payments, and account restrictions Account Reconciliation Ensure accuracy of CRM software to accounting system communication Enter new credit cases/ finance escalation (amendment) cases as necessary Collect payment on account Collection and application of CC, EFT, and check payments Accurately apply payment to account Miscellaneous fixing any unforeseen cash application errors per system error Travel/Physical Demands Travel typically less than 10%. Office environment. No special physical demands required. Qualifications Must have: Typically 1 or more years of related experience. High School education, vocational training and/or on-the-job training. Associate's or beyond degree preferred. Practiced customer service skills & ability to work with a multitude of business aptitudes. Experience with MS Office applications. Good negotiating skills Basic understanding of accounting practices. Excellent verbal and written communication skills. Good listening, communication, and interpersonal skills. Capacity to work effectively under pressure and manage conflict Excellent organizational skills, with an ability to prioritize important projects, maintain accuracy and execute quickly. High-level of detail orientation Excellent decision-making, analysis and problem-solving skills. Nice to have: The posted range for this position is $17-21 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a target bonus not reflected in the posted range. What you get as a Henry Schein One Employee A great place to work with fantastic people. A career in the healthcare technology industry, with the ability to grow and realize your full potential. Competitive compensation. Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more. About Henry Schein One Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience. Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance. One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein One Henry Schein, Inc. and Henry Schein One, LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Iowa, Louisiana, Maryland, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories. What you get as a Henry Schein One Employee A great place to work with fantastic people. A career in the healthcare technology industry, with the ability to grow and realize your full potential. Competitive compensation. Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more. *Benefits may vary by location or status. Henry Schein One is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
    $17-21 hourly 8d ago
  • Medical Biller - Charge Entry

    Serenity Healthcare 3.7company rating

    Collector Job In Lehi, UT

    Charge Entry Onsite - Lehi In this role, you will be responsible for the timely and accurate preparation, review, and submission of insurance claims to both insurance providers and patients. Key Responsibilities: Bill Preparation: Ensure bills are prepared promptly and accurately. Claims Review: Inspect claims for errors and make necessary corrections before submission. Handling Rejected Claims: Address and resolve any claims that are rejected. Claim Submission Monitoring: Track and verify that claims are successfully received by insurance companies. Eligibility Verification: Confirm insurance coverage and benefits through online portals or by phone as needed. Additional Tasks: Perform other related duties as required. Required Qualifications: Technical Skills: Proficient in MS Office applications. Regulatory Knowledge: Familiarity with HIPAA regulations and a commitment to maintaining compliance. Medical Knowledge: Preferred but not mandatory. Basic Office Skills: Experience with faxing, transcribing, and electronic document filing. Employee Benefits: Competitive Salary: Based on experience. Comprehensive Insurance: Medical, Dental, Vision, and Life Insurance. Other Benefits: Flexible spending account, paid time off, and 401(k) plan. Who We Are Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. We believe people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patient's lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.
    $38k-48k yearly est. 32d ago
  • Billing Specialist

    Thatcher Company 4.7company rating

    Collector Job In Salt Lake City, UT

    Job Details Thatcher Company, Inc. - Salt Lake City, UT Full Time $22.00 - $24.00 Hourly DayDescription Thatcher Company is a diversified chemical manufacturer, re-packager and distributor. The company was founded in 1967 and has grown to be a major chemical supplier and distributor in the United States. Today, Thatcher Company employs more than 550 people, with headquarters located on 30 acres in the industrial area of Salt Lake City, Utah. Operating in a number of locations nationwide, Thatcher's diversification, coupled with ever broadening product offerings, allows us to respond to the changing needs of our customers and the marketplace. Location: Salt Lake City, UT POSITION: Technical Billing Specialist JOB DESCRIPTION: Responsible for all elements of customer billing, including collecting data and organizing supporting documents, performing moderately complex mathematical calculations, understanding and applying customer-specific terms and conditions, and timely follow-up and completion of unbilled transactions. Key Responsibilities: Prepares invoices for goods and services delivered to customers; Maintains current list of billing rules pertaining to special requirements; Identifies and resolves customer pricing discrepancies; Accounts for returned containers and issues appropriate credits to customer accounts; Follows up on unbilled orders to determine delivery status; Informs management of recurring problems and conditions; Performs other tasks and assignments as needed to maintain accurate, timely billings; Assists other Customer relations as needed Qualifications Job Qualifications Bachelor's Degree in Business or related field preferred; 2+ years related experience in credit and collection activities for industrial or commercial enterprises preferred; Relevant industry specific experience other than credit and collections may be considered High proficiency in MS Office applications, as well as familiarity with general accounts receivable functions of ERP systems; Understanding of financial information, including ratio analysis of financial statements, operating statistics, receivable and collection data; Competency in mathematical concepts and computations (i.e. multiplication and division, addition and subtraction, percentages, fractions, ratios, metric conversions, etc.); Speak, write and understand English fluently; Ability to communicate in clear, concise manner in both written and oral communications; Ability to solve practical problems and deal with changing conditions; Organization and planning skills; Demonstrated history of punctuality and consistent attendance. Physical Requirements Duties require use of computer keyboard and mouse, and telephone (possibly with wireless headset); Must be able to sit in one place for extended periods of time, but may also require some limited movement around office locations; No heavy lifting required. Why Thatcher is right for you Competitive salary The founder of our company set up a defined contribution Profit Sharing Retirement Plan to reward the efforts and loyalty of all our employees. It is fully funded by the company and no employee contribution or match is an element of the plan. The plan allows for a yearly contribution of up to 25% of an employee's salary. The results of company operations are reviewed every year to determine the contribution amount for each employee. 2022 marked the 49th consecutive year of maximum funding. Additional benefits including health, dental, Company paid life insurance, vacation, sick leave, paid holidays and 50% additional education reimbursement. Health Savings Account (HSA) Excellent career opportunities with a growing company A great work environment where your contribution can be recognized, and you can reach your full potential. It is the policy of this organization to provide equal employment opportunity to all qualified applicants for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation, or any other applicable status protected by state or local law. As an affirmative action employer under E.O. 11246, we invite all applicants to identify themselves. THATCHER GROUP, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
    $22-24 hourly 31d ago
  • Billing Coordinator

    Centuri Group 3.7company rating

    Collector Job In Centerville, UT

    Who We Are Are you ready to grow your skills and build a stable, rewarding career? At Canyon, part of The Centuri Organization, we value hard work and prioritize our commitment to safety as we connect communities to power by building natural gas infrastructure. With rising demand for natural gas, now's the time to join Canyon and be part of something bigger! Reporting to the Accounting Manager, you will play a crucial role in our accounting and billing operations. You will own the entire accounts receivable lifecycle, from collecting information on work completed by construction crews to invoicing and collections ensuring the accuracy and proper processing of all related documents and data. This role can be full or part time! What You'll Do * Data Collection & Entry: Collect and enter data. Verify, edit, and code information related to work completed by construction crews and subcontractors. * System Utilization: Use the Work Management System (WMS) and SAP to gather and validate information. * Approval Coordination: Obtain management approvals for completed work. * Billing: Compile, consolidate, generate, and submit invoices based on information from WMS and SAP. * Accounts Receivable Management: Review aging accounts receivable and follow up with customers regarding outstanding balances. * Reporting: Provide regular financial and statistical reports to management. * Spreadsheet Management: Create and maintain spreadsheets to support your duties and responsibilities. * Backup Support: Act as a backup for other accounting functions or team members as needed. * Additional Functions: Perform other accounting tasks such as accounts payable, payroll, and purchasing cards. * Leadership Support: Carry out additional responsibilities as requested by leadership. * Perform other tasks as requested by leadership What You'll Have * High School Diploma or equivalent * 2+ years of professional accounting work experience (AR and/or Billing) What You'll Get * Benefit Package including Medical, Dental and Vision Coverage * 401K w/ Company Match * Voluntary Life & AD&D Insurance and Short-Term and Long-Term Disability * Vacation/Sick Time and Paid Holidays * Potential Bonus Opportunities * Career Development Opportunities * Employee Discounts * Weekly Payroll Work Environment * Work is performed in a typical indoor office environment * Flexibility to work various schedules and stay late when necessary with little or no notice * Must be able to read documents, use a computer, communicate verbally and in writing * Mobility required within an office, warehouse and construction site environments * Ability to occasionally lift up to 20 pounds Legal Stuff * Pass pre-employment, random, post-accident, and reasonable suspicion drug screens * Provide valid US work authorization documents for E-Verify * Satisfactory results of pre-employment background check results Diversity, Equity & Inclusion Commitment This is subject to change at any time. It reflects management's assignment of essential functions, and does not exclude or restrict the tasks that may be assigned. Centuri and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability, or any other status protected by federal, state or local law. Centuri will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Centuri Group and our subsidiaries we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Nearest Major Market: Salt Lake City
    $34k-44k yearly est. 2d ago
  • Billing Coordinator

    Veolia 4.3company rating

    Collector Job In North Salt Lake, UT

    North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website *************************** Job Description BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required documentation. Primary Duties/responsibilities: Engage with the Technical Customer Advisor to understand when a job has been carried out. Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor. Escalate to Technical Customer Advisor for speedy resolution in the event of issues. Create and issue the invoice. Respond to any billing queries (that would first come through the Customer Technical Advisor). Qualifications Education / Experience / Background: Invoicing and/ or other financial experience Experience of using computer invoicing systems or similar Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding High School Diploma Knowledge / Skills / Abilities: Very numerate High attention to detail Very organized and efficient Knowledge of, or ability to build knowledge of, the hazardous waste business Able to work collaboratively across different functions and to secure help from colleagues Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
    $36k-48k yearly est. 22d ago
  • Collections Clerk-AR Experience

    SRV Refrigeration

    Collector Job In Salt Lake City, UT

    Company: SRV Refrigeration Employment Type: Full-Time Pay based on experience: $20-$22/hr. Schedule: Monday to Friday in office About Us: SRV Refrigeration is a dynamic and growing company specializing in Refrigeration and HVAC solutions. We pride ourselves on our commitment to excellence and innovation, and we are looking for a talented Clerk to join our team. Position Overview: We are seeking an experienced Clerk with a strong background in collections. The ideal candidate will be responsible for collecting payments from customers who have overdue/passed accounts. Key Responsibilities: Contact customers via phone, email, or mail to collect overdue payments and resolve account issues. Ability to negotiate payment plans Process incoming payments and update customer accounts accordingly. Maintain accurate records of all collection activities and client communications. Work closely with the accounting team to reconcile discrepancies and maintain up-to-date accounts receivable records. Assist in the development of collection policies and procedures to improve efficiency. Provide excellent customer service by handling inquiries and resolving issues in a timely manner. Generate reports on collection activity and account status for management review. Qualifications: High school diploma or equivalent Finance or related field preferred Strong communication and negotiation skills Excellent organizational skills. Proficiency in Microsoft Office Suite; experience with accounting software is a plus. Ability to work independently and as part of a team. What we Offer: Opportunities for professional development and growth. A positive and collaborative work environment. PTO and Holiday pay Benefits packages are available for full-time employees after 60 days-Medical, Dental, Vision, Life and Short-term Disability.
    $20-22 hourly 9d ago
  • Collections Clerk-Accounting

    SRV Temperature Solutions

    Collector Job In Salt Lake City, UT

    Company: SRV Refrigeration Employment Type: Full-Time Pay based on experience: $18-$20/hr. Schedule: Monday to Friday in office About Us: SRV Refrigeration is a dynamic and growing company specializing in Refrigeration and HVAC solutions. We pride ourselves on our commitment to excellence and innovation, and we are looking for a talented Clerk to join our team. Job Skills / Requirements Position Overview: We are seeking an experienced Clerk with a strong background in collections. The ideal candidate will be responsible for collecting payments from customers who have overdue/passed accounts. Key Responsibilities: Contact customers via phone, email, or mail to collect overdue payments and resolve account issues. Ability to negotiate payment plans Process incoming payments and update customer accounts accordingly. Maintain accurate records of all collection activities and client communications. Work closely with the accounting team to reconcile discrepancies and maintain up-to-date accounts receivable records. Assist in the development of collection policies and procedures to improve efficiency. Provide excellent customer service by handling inquiries and resolving issues in a timely manner. Generate reports on collection activity and account status for management review. Qualifications: High school diploma or equivalent Finance or related field pre Strong communication and negotiation skills Excellent organizational skills. Proficiency in Microsoft Office Suite; experience with accounting software is a plus. Ability to work independently and as part of a team. What we Offer: Opportunities for professional development and growth. A positive and collaborative work environment. PTO and Holiday pay Benefits packages are available for full-time employees after 60 days-Medical, Dental, Vision, Life and Short-term Disability. Additional Information / Benefits Health, Dental, and Vision Insurance, Matching 401k, Paid Vacation, Paid Holidays Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Long Term Disability, 401K/403b Plan This job reports to the Danny Kilgore This is a Full-Time position 1st Shift. Number of Openings for this position: 1
    $18-20 hourly 10d ago
  • Bilingual Collections Representative - UT (Start Date 4/7)

    Prog Leasing 4.4company rating

    Collector Job In Draper, UT

    Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform. We are currently hiring Bilingual Collections Representatives to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a 60-mile radius of Draper, UT. Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development. WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do! YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it's incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact. YOUR DAY-TO-DAY: Responsible for outbound and inbound calls, collecting on accounts that are less than 60 days past due Provide top tier support and service to our customers THE DETAILS: Start Date: Monday, April 7, 2025 Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 8:00AM-5:00PM; 100% attendance required Full Time Shifts Available: Monday through Friday, either 6:00AM-2:30PM or 11:30AM-8:00PM Saturdays Required: 6:30AM-3:00PM Compensation: $17.00/HR + BONUS + 5% hourly pay increase for verified Spanish fluency YOU'LL BRING: Fluency in both English and Spanish Customer Service and prior collections experience with impeccable interpersonal skills Excellent verbal and written communication skills Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously Phone experience in a customer service/call center environment High school diploma or GED equivalent, must also be 18 years or older REQUIREMENTS FOR WORK FROM HOME: You must be located within a 60-mile radius of Draper, UT You must have a designated home-based workspace (preferably one that is quiet and free from distractions) You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems) WE OFFER: Competitive Compensation Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave Company Matched 401k Paid Time Off + Paid Holidays + Paid Volunteer Hours Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante) Employee Stock Purchase Program Tuition Reimbursement Charitable Gift Matching Job required equipment and services Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.
    $17 hourly 32d ago
  • Billing / Collections Agent

    Summit Athletic Club

    Collector Job In Saint George, UT

    Summit Athletic Club of St. George, UT is looking to hire full time Billing / Collections Agents to ensure that we always have the funds necessary to continue serving our members. This position offers $17.00/hour with commission, depending on experience. You'll love being a part of the supportive Summit family. And, what could be better than working at an "office" where you can get a state-of-the-art workout in before leaving for the day! ABOUT SUMMIT ATHLETIC CLUB Summit Athletic Club delivers relevant, quality fitness and wellness programs. We provide an invaluable, family-friendly, and locally-owned community resource center. And, while doing so, we establish meaningful and personal connections that support long-lasting and life-changing results for our members. Just as with our members, we promote familial-like connections with our employees. We foster a warm working environment that encourages learning about the many facets of our business, thus nurturing employee creativity and growth. A DAY IN THE LIFE AS A BILLING / COLLECTIONS AGENT As a Billing/Collections Agent, you arrive each day ready to ensure that our invoices are paid on time and that all charges and records are accurate. You keep track of the money owed to us, prepare invoices, and update records. You contact members about and collect outstanding balances. Your attention to detail and excellent communication skills help ensure our financial health! You play an essential role in helping us stay solvent! You spend some time working independently on bookkeeping and record keeping tasks. You go over accounts to discover outstanding balances and discrepancies. You process transactions such as payments, corrections, and reversals. You maintain accurate and organized collection files. You determine when to take further action on delinquent accounts. You prepare reports on billing activity using accurate data. You also get to spend part of your day interacting with people. You greet members at the front desk and answer phones. You make sure that members are aware of any outstanding debts and contact them to resolve billing/payment issues as needed. You process credit card payments over the phone. You answer questions and explain invoices clearly and calmly. You use your training and empathy to negotiate solutions to billing disputes. You love bookkeeping, but also enjoy interacting with people and performing a variety of tasks throughout your day. You get great satisfaction out of making sure that everything is accurate and up-to-date and that we have the revenue we need to continue providing high-quality fitness and wellness services to our community. QUALIFICATIONS * Relevant Experience * CPR/AED certified (or willing to become certified) * Proficiency in Microsoft Office * Basic math skills Any collections experience is a plus! Are you organized? Can you multitask and prioritize effectively? Are you detail-oriented and committed to accuracy? Are you self-motivated and able to work independently? Are you honest, trustworthy, and discreet with confidential information? Do you have excellent communication skills, both written and verbal? Are you known as a peacemaker and a problem solver? Do you enjoy interacting with people? Are you patient and tactful? If so, then you might just be perfect for this position! WORK SCHEDULE OPPORTUNITIES * FULL TIME: Monday through Friday 8:00am-5:00pm ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you! Location: 84790
    $17 hourly 28d ago
  • Revenue Cycle: Accounts Receivable, Billing, Coding, Payment posting

    Vista Healthcare 4.0company rating

    Collector Job In Saint George, UT

    We are seeking a talented individual to join the team as a Medical Billing Specialist working on site who provides administrative and billing support in the Revenue Cycle process working with patients, insurance companies, prescribers, labs, and pharmacies regarding services provided by Southwest Spine and Pain. Responsibilities include, but are not limited to, the following: · Use HCPCS/CPT and diagnosis codes to produce and submit claims to patients and insurance companies · Work directly with the insurance company, healthcare provider, and patient to get a claim processed and paid · Obtain missing claim information · Review and appeal unpaid and denied claims · Identify and bill secondary insurances · Check each insurance payment explanation for accuracy and compliance with allowed contract rate · Phone communication with patient regarding account or billing questions · Review patient bills for accuracy and completeness · Seek collections on unpaid accounts · Process medical records requests · Up to date knowledge of insurance guidelines especially Medicare and Medicaid Qualifications Qualifications: · Billing and Medical experience preferred · 1-year EHR knowledge/experience preferred · Successfully pass drug screen/background check · Exceptional customer service skills · Stable work history and transportation · Basic computer and keyboarding skills are required; Microsoft Office suite is a plus Education: · Minimum High School diploma or GED equivalent required
    $31k-36k yearly est. 28d ago
  • RA3, Range Herbarium Collections Specialist

    Brigham Young University 4.1company rating

    Collector Job In Provo, UT

    Why Work at BYU As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it hard to imagine a more inspiring place to work. Job Description Range Herbarium Collections Specialist Assists with the organization, inventory, and maintenance of the herbarium collection for the Wildlife and Wildlands Conservation program at BYU. This position focuses on preparing and managing plant specimens for class use, BYU Range Management team activities, and plant exchanges with other institutions. What you'll do in this position: Inventory and organization of herbarium materials Plant collection and mounting - Plant collection activities may require hiking and the ability to work in variable environmental conditions, including warm weather and uneven terrain Society for Range Management coordination Range garden restoration and outreach Class preparation (PWS 330 and PWS 419) What qualifies you for this role: Required A firm commitment to the mission of BYU Basic experience working in an herbarium (can include coursework, internships, or volunteer work) Ability to collect and manage plant specimens Experience with specimen mounting and preservation techniques Proficiency in plant identification and classification Preferred Bachelor's degree in Plant and Wildlife Sciences, Biology, or a related field Practical experience in an herbarium setting, including plant specimen collection, mounting, cataloging, and specimen exchanges Experience with plant identification and classification Familiarity with herbarium database system or specimen digitization Strong organizational skills and attention to detail Ability to work independently while following instructions Basic knowledge of plant ecology and restoration techniques What we offer in return: This position comes with fantastic benefits, including: Employee assistance program, available to the employee and all members of their household Access to the library Free on-campus parking Free UTA pass Discounts at the BYU Store and for many events at BYU Pay Level: 47 Compensation Range Actual compensation based on education and experience $17.82 - $23.15 Required Documents: All Staff positions require a resume. Refer to the Job Posting for any additional required documents. Members of the Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend. Brigham Young University is an equal opportunity employer, including disability and protected veteran status. Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!
    $17.8-23.2 hourly 2d ago
  • Collections Specialist - UT

    Podium 4.5company rating

    Collector Job In Lehi, UT

    Responsibilities * Analyze customer data to determine collectability of account balances * Communicate regularly with customers to facilitate on-time payment * Follow up with past due customers to collect outstanding accounts receivable * Communicate clearly and effectively with other departments the results of collections efforts * Assist in managing relationship and communication with third-party collections agencies as necessary * Assist in collections-related data analysis and forecast churn levels related to delinquent billing * Assist in month-end process by giving input to other members of the accounting team * Conduct ad hoc financial/operational analysis as required * Assist with other accounting/finance projects as necessary Requirements * 1-2 years related collections experience * Bachelor's degree in accounting or similar field preferred * SaaS industry experience preferred * Excellent interpersonal, decision-making and analytical abilities * Exceptional verbal and written communication skills * Eager, quick learner with strong teamwork spirit * Attention to detail with the ability to manage multiple projects simultaneously * Strong knowledge of Excel Benefits * Open and transparent culture * Life insurance, long and short-term disability coverage * Paid maternity and paternity leave * Fertility Benefits * Generous vacation time, plus three 4-day summer holiday weekends * Excellent medical, dental, and vision benefits * 401k Plan with competitive company matching * Bi-annual swag drops with cool Podium gear and apparel * A stellar HQ (Utah) gym with local professional coaches and classes offered * Onsite HQ (Utah) child care center, subsidized for employees * Additional benefits for fully remote employees Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status
    $30k-38k yearly est. 33d ago
  • Collections Specialist

    Nexeo Staffing

    Collector Job In Logan, UT

    Direct Hire Nexeo HR is seeking a Collections Specialist to join our team in Logan, UT. This full-time role is ideal for a responsible and professional individual who can manage high-volume debt collection activities with accuracy and efficiency. The position requires strong communication skills, attention to detail, and the ability to handle multiple accounts effectively. Responsibilities • Communication: Manage inbound and outbound calls with debtors, employers, and other relevant parties. • Negotiation: Establish payment arrangements and negotiate payment terms. • Case Management: Prepare and organize cases for legal action. • Research: Conduct thorough investigations using various online tools. • Account Management: Maintain and track multiple accounts for efficient collection activities. • Data Entry: Input and update information with accuracy in company databases. • Professionalism: Interact courteously with debtors, employers, and court personnel. • Compliance: Follow company policies and adhere to regulatory procedures. • Support: Assist with additional tasks as needed. Qualifications • High school diploma or equivalent. • Ability to maintain a courteous and respectful demeanor. • Strong time-management skills and attention to detail. • Self-motivated, able to work independently and within a team. • Excellent verbal and written communication skills. • Proficiency in Microsoft Word and accurate data entry. • Comfortable making calls to verify and collect information. • Ability to locate and analyze data from multiple sources. • Experience handling legal collection matters is a plus! Pay $16.00 Per Hour Schedule Monday - Friday | 8:00am - 5:00pm Nexeo Benefits • Refer a Friend Bonus | Other financial incentives (bonuses). • Weekly Pay | Direct deposit | Rapid pay card options. • Employee of the Month recognition. • Hassle-Free Job Search: A dedicated Nexeo recruiter will assist you throughout your job search. Questions? Call or text our office today! With over 100 job opportunities available, we are confident we can find the right position for you. 1476 North Main Street North Logan, Utah 84341 (P) (435) 363-9263 Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment, without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. Nexeo complies with all applicable federal, state, and local laws governing nondiscrimination in employment across all of its locations. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Nexeo expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Collections specialist | Dept Collection | Payment Negotiation | Financial Services | Payment Processing | Customer Service | Account Management | Compliance | Logan Collection Jobs | Cache Valley Collections | INDLO
    $16 hourly 2d ago
  • Collection Specialist - Administrative Services East - Full Time

    Ogden Clinic 4.1company rating

    Collector Job In Ogden, UT

    Under the direct supervision of the Business Office Manager, the Collection Specialist is responsible for all issues relating to patient accounts receivable. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: * Medical (including a partially company funded HSA option and in-house discount plan) * Dental, Vision, Disability and other plan coverage options. * Company paid life insurance for employees and their families. * Employee Assistance Program that provides free counseling to employees and their families. * Paid Time Off and Holidays * Scholarship Program * 401k with generous profit sharing contributions. * In nearly all cases, no nights, weekends or holiday shifts. * Competitive pay starting at $16.00+ hourly with the potential of higher starting pay based on experience. * Annual Performance/Merit Increase Program that offers up to a 5% pay increase. * Salary ranges reviewed annually. * Limited benefits for non-Full-Time employees. Full job description is available upon request by calling ************.
    $16 hourly 11d ago
  • Collections Specialist

    Celtic Bank

    Collector Job In Salt Lake City, UT

    We are looking for friendly and energetic Collections Specialist who have the qualifications and skillsets that match today's opportunity. This position offers competitive pay and works within our Asset Quality team to manage and monitor the Bank's delinquency portfolio while supplying creative solutions in a rapidly growing and changing commercial lending environment. The Collections Specialist requires effective communication with Borrowers and Customers to meet collection goals. In addition to having expert communication skills, the ideal candidate must possess strong organizational, problem-solving, and critical thinking skills. Essential Job Functions: Collections and collection management: Perform inbound and outbound collections-based phone calls at high volumes. Consult with Borrowers regarding past due accounts. Process Borrower payments and organize payment arrangements. Prepare payment demand notices. Order periodic site inspections. Use of Microsoft Excel to update delinquency reports and other various reports as needed. Identify and recommend deteriorating loan files for movement to liquidation status. Collateral maintenance and analysis. Tax payment monitoring and resolution. Entity alert notifications and resolution. Vendor payment processing. Post-default tasks as assigned. Other tasks as needed and assigned, including, but not limited to: Mail processing and distribution. Bankruptcy activity. Liquidation activity. Small Business Administration activity. Requirements Extensive Collections experience. College education preferred. Detail oriented and possess excellent interpersonal, organizational, and communication (verbal and written) skills. Ability to problem solve and work independently. Self-starter with the ability to thrive in a deadline-driven environment. Strong technical skills, including but not limited to, Microsoft Office suite, web-based applications, and SharePoint/OneDrive. Preferred knowledge of banking/lending policies, procedures, rules, and regulations. Ability to learn quickly, adapt to new processes, and work in a collaborative environment. Ability to establish and maintain effective work relationships. Benefits Medical, dental, vision 401(k) with employer match Life and long-term disability coverage HSA and FSA plans Holidays and paid time off requests Robust wellness program (we're talking catered meals three times a week, lunch and learns, and onsite gym!) Headquartered in the heart of downtown Salt Lake City, Utah, Celtic Bank was named a top SBA lender in the nation in 2024! Celtic Bank is a leading nationwide lender specializing in SBA 7(a), SBA 504, USDA B&I, express loans, asset-based loans, commercial real estate loans and commercial construction loans. Celtic Bank is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Physical and Other Requirements This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Stationary Work: The employee is frequently required to stand; walk; use hands to type, handle documents, and perform other office related duties. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Mobility: The employee in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: The employee is regularly required to talk or hear and will frequently communicate with others. Must be able to read, write and understand fluent English. Work Model: The employee in this position will work either a fully Onsite, or Hybrid work model. All employees, regardless of location, may be required to travel to the Salt Lake City office for mandatory company meetings, events, or related occasions. Utah-based employees: Hybrid work schedule available after initial training period in our Salt Lake City, Utah office - department and job requirements will determine eligibility.
    $28k-37k yearly est. 3d ago
  • Collections Specialist

    KĒSTA I.T

    Collector Job In Midvale, UT

    Come Build, Disrupt and Thrive! KēSTA I.T. is seeking a Collections Specialist who is skilled in Customer Service. The ideal candidate for this position will have the skills and experience necessary to meet the following job responsibilities: Contacts customers via telephone to inform them of delinquency, to determine reason(s) for it, and to obtain commitment to pay, negotiate payment in full or payment arrangements. Updates customers' accounts on a computer system. Adheres to established guidelines when determining appropriate collection remedy. Develops and works through repayment schedules with various alternatives, in addition to explaining consequences of delinquency, to customer in the attempt of obtaining payments. Perform skip tracing and due diligence functions to ensure compliance of all Federal Regulations. Adheres to the Fair Debt Collection Practices Act as well as all bankruptcy laws both state and federal. May also be considered a field collection job. Other duties as assigned. Schedule will be either Monday to Friday or Tuesday to Saturday 9:30-6:00 pm Qualifications: Requires High School diploma or equivalent and some experience in collections, customer service, preferably in banking or finance or other directly years related experience. Basic knowledge of consumer and small business loans, credit cards, overdrafts and collection processes. Must have excellent customer service skills. Solid verbal communication skills, effective telephone techniques and the ability to be firm, direct, and concise, while maintaining a professional manner at all times. Ability and skills to effectively deal with borrowers, attorneys, and third parties while remaining professional at all times to cure a past due account. Solid follow-up and negotiation skills. Ability to work independently, prioritize and organize work. Basic knowledge of regulatory requirements. Solid math, reading and writing competencies, reasoning and PC skills (i.e. excel, word, etc). About KēSTA I.T.: KēSTA I.T. is a premier Utah based technical staffing and consulting services firm. We specialize in temporary and permanent placement of software, hardware, network, cloud, CRM/ERP, data, end user support, web, and executive/leadership based positions on a full time and consulting basis. If you're interested in a role where top performance is rewarded, personal time is valued, and excellence is demanded at every level, we want to talk to you today! Where do you want to go? We've got the keys! ~ KēSTA I.T. ***************
    $28k-37k yearly est. 60d+ ago
  • Billing Specialist

    Thatcher Group Inc. 4.7company rating

    Collector Job In Salt Lake City, UT

    Thatcher Company is a diversified chemical manufacturer, re-packager and distributor. The company was founded in 1967 and has grown to be a major chemical supplier and distributor in the United States. Today, Thatcher Company employs more than 550 people, with headquarters located on 30 acres in the industrial area of Salt Lake City, Utah. Operating in a number of locations nationwide, Thatcher's diversification, coupled with ever broadening product offerings, allows us to respond to the changing needs of our customers and the marketplace. Location: Salt Lake City, UT POSITION: Technical Billing Specialist JOB DESCRIPTION: Responsible for all elements of customer billing, including collecting data and organizing supporting documents, performing moderately complex mathematical calculations, understanding and applying customer-specific terms and conditions, and timely follow-up and completion of unbilled transactions. Key Responsibilities: * Prepares invoices for goods and services delivered to customers; * Maintains current list of billing rules pertaining to special requirements; * Identifies and resolves customer pricing discrepancies; * Accounts for returned containers and issues appropriate credits to customer accounts; * Follows up on unbilled orders to determine delivery status; * Informs management of recurring problems and conditions; * Performs other tasks and assignments as needed to maintain accurate, timely billings; * Assists other Customer relations as needed Qualifications Job Qualifications * Bachelor's Degree in Business or related field preferred; * 2+ years related experience in credit and collection activities for industrial or commercial enterprises preferred; * Relevant industry specific experience other than credit and collections may be considered * High proficiency in MS Office applications, as well as familiarity with general accounts receivable functions of ERP systems; * Understanding of financial information, including ratio analysis of financial statements, operating statistics, receivable and collection data; * Competency in mathematical concepts and computations (i.e. multiplication and division, addition and subtraction, percentages, fractions, ratios, metric conversions, etc.); * Speak, write and understand English fluently; * Ability to communicate in clear, concise manner in both written and oral communications; * Ability to solve practical problems and deal with changing conditions; * Organization and planning skills; * Demonstrated history of punctuality and consistent attendance. Physical Requirements * Duties require use of computer keyboard and mouse, and telephone (possibly with wireless headset); * Must be able to sit in one place for extended periods of time, but may also require some limited movement around office locations; * No heavy lifting required. Why Thatcher is right for you * Competitive salary * The founder of our company set up a defined contribution Profit Sharing Retirement Plan to reward the efforts and loyalty of all our employees. It is fully funded by the company and no employee contribution or match is an element of the plan. The plan allows for a yearly contribution of up to 25% of an employee's salary. The results of company operations are reviewed every year to determine the contribution amount for each employee. 2022 marked the 49th consecutive year of maximum funding. * Additional benefits including health, dental, Company paid life insurance, vacation, sick leave, paid holidays and 50% additional education reimbursement. * Health Savings Account (HSA) * Excellent career opportunities with a growing company * A great work environment where your contribution can be recognized, and you can reach your full potential. It is the policy of this organization to provide equal employment opportunity to all qualified applicants for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation, or any other applicable status protected by state or local law. As an affirmative action employer under E.O. 11246, we invite all applicants to identify themselves. THATCHER GROUP, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
    $30k-37k yearly est. 32d ago
  • Billing / Collections Agent

    Summit Athletic Club

    Collector Job In Saint George, UT

    Summit Athletic Club of St. George, UT is looking to hire Part-Time Billing/Collections Agents to ensure that we always have the funds necessary to continue serving our members. This position offers $16.50/hour with commission, depending on experience. You'll love being a part of the supportive Summit family. And, what could be better than working at an "office" where you can get a state-of-the-art workout in before leaving for the day! ABOUT SUMMIT ATHLETIC CLUB Summit Athletic Club delivers relevant, quality fitness and wellness programs. We provide an invaluable, family-friendly, and locally-owned community resource center. And, while doing so, we establish meaningful and personal connections that support long-lasting and life-changing results for our members. Just as with our members, we promote familial-like connections with our employees. We foster a warm working environment that encourages learning about the many facets of our business, thus nurturing employee creativity and growth. A DAY IN THE LIFE AS A BILLING / COLLECTIONS AGENT As a Billing/Collections Agent, you arrive each day ready to ensure that our invoices are paid on time and that all charges and records are accurate. You keep track of the money owed to us, prepare invoices, and update records. You contact members about and collect outstanding balances. Your attention to detail and excellent communication skills help ensure our financial health! You play an essential role in helping us stay solvent! You spend some time working independently on bookkeeping and record keeping tasks. You go over accounts to discover outstanding balances and discrepancies. You process transactions such as payments, corrections, and reversals. You maintain accurate and organized collection files. You determine when to take further action on delinquent accounts. You prepare reports on billing activity using accurate data. You also get to spend part of your day interacting with people. You greet members at the front desk and answer phones. You make sure that members are aware of any outstanding debts and contact them to resolve billing/payment issues as needed. You process credit card payments over the phone. You answer questions and explain invoices clearly and calmly. You use your training and empathy to negotiate solutions to billing disputes. You love bookkeeping, but also enjoy interacting with people and performing a variety of tasks throughout your day. You get great satisfaction out of making sure that everything is accurate and up-to-date and that we have the revenue we need to continue providing high-quality fitness and wellness services to our community. QUALIFICATIONS * Relevant Experience * CPR/AED certified (or willing to become certified) * Proficiency in Microsoft Office * Basic math skills Any collections experience is a plus! Are you organized? Can you multitask and prioritize effectively? Are you detail-oriented and committed to accuracy? Are you self-motivated and able to work independently? Are you honest, trustworthy, and discreet with confidential information? Do you have excellent communication skills, both written and verbal? Are you known as a peacemaker and a problem solver? Do you enjoy interacting with people? Are you patient and tactful? If so, then you might just be perfect for this position! WORK SCHEDULE OPPORTUNITIES * PART TIME: Monday through Friday 8:00am-2:00pm or 2:00pm-7:00pm ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you! Location: 84790
    $16.5 hourly 42d ago
  • Collections Specialist - UT

    Podium81

    Collector Job In Lehi, UT

    At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! Responsibilities Analyze customer data to determine collectability of account balances Communicate regularly with customers to facilitate on-time payment Follow up with past due customers to collect outstanding accounts receivable Communicate clearly and effectively with other departments the results of collections efforts Assist in managing relationship and communication with third-party collections agencies as necessary Assist in collections-related data analysis and forecast churn levels related to delinquent billing Assist in month-end process by giving input to other members of the accounting team Conduct ad hoc financial/operational analysis as required Assist with other accounting/finance projects as necessary Requirements 1-2 years related collections experience Bachelor's degree in accounting or similar field preferred SaaS industry experience preferred Excellent interpersonal, decision-making and analytical abilities Exceptional verbal and written communication skills Eager, quick learner with strong teamwork spirit Attention to detail with the ability to manage multiple projects simultaneously Strong knowledge of Excel Benefits Open and transparent culture Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan with competitive company matching Bi-annual swag drops with cool Podium gear and apparel A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees Additional benefits for fully remote employees Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status
    $28k-37k yearly est. 28d ago

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