Collector Jobs in Troy, MI

About Us For over 75 years, Hancock Enterprises has provided industry professionals with the rain control management systems, products, and tools they need. Based in Taylor, Michigan, and acquired by OmniMax International in 2025, Hancock Enterprises proudly serves customers across North America and internationally. OmniMax International is a leading North American building products manufacturer, headquartered in Atlanta, Georgia. We have 14 manufacturing facilities across the United States and Canada. As the top supplier in the residential roof drainage and roofing accessories markets, OmniMax has extensive scale, top brands such as Amerimax, Berger, Verde, and Flamco, and longstanding relationships with the nation's largest home center retailers and building product distributors. OmniMax International is owned by funds managed by SVPGlobal, a global investment firm with more than $18 billion in assets under management, established by Victor Khosla in 2001. Learn more at *************** and ****************** Elevate Your Industry Career! We are looking for a skilled individual to join our Hancock Enterprises team as an Account Representative! Benefits of Working With Us Competitive compensation, including paid time off and holidays. Requirements We are searching for a candidate with: Minimum of 5 years of relevant Inside sales and/or customer service experience in manufacturing, construction, or building products. Experience in manufacturing, construction, or building products is recommended. Working knowledge of ERP systems, understands ERP concepts, and can navigate ERP software. Experience using an analytical skills set to process customer orders or troubleshoot issues. Identify best practices and develop solutions to improve operational processes. Experience working with Excel, Word, and order entry applications. Customer service and contact centre experience. Have a general understanding of engineering specifications and diagrams. Bachelor's degree preferred. Duties and Responsibilities A typical day may include: Manage all components of customer orders and requests. Work closely with other internal departments (such as Sales, Production, Shipping, Finance, etc.) to ensure accurate and timely order entry and fulfilment Timely data entry and processing of orders, as well as verifying the accuracy of information. Communicate information relative to product applications, schedules, material availability, and shipments to the customer. Communicate potential problems, including diffusing a difficult customer situation. Demonstrate knowledge of products, their use, and how they relate to other products to provide general product-related technical assistance to customers. Act as a customer advocate and liaison between the customer, field sales, manufacturing, logistics, planning, marketing, and other internal organizations. Any additional responsibilities deemed necessary by leadership. Position Details Full Time Located in: Detroit, Michigan We are proud of our commitment to equal employment opportunity for all qualified job candidates and associates and ask that all associates support diversity and inclusion in the workplace. OmniMax prohibits unlawful discrimination based on age, race, color, sex/gender, sexual orientation, gender identity, pregnancy, national origin, religion, disability, genetic information, veteran status, or any other characteristic made unlawful by federal, state, or local laws. Working together, we have a tremendous opportunity to define our company culture, grow our business, and provide long-term opportunities for our employees and shareholders. If you are a performance-driven individual looking to advance your career and your values align with ours, we invite you to explore career opportunities with us. We look forward to learning more about you.

InfuSystem is a growing healthcare service provider, specializing in infusion pumps and related products and services for patients in hospitals, clinics, ambulatory surgery centers, and other major service centers. We provide direct payer rentals, pump and consumable sales, and biomedical services and repair, serving all 50 states and Canada. Headquartered in Rochester Hills, Michigan, we have Centers of Excellence in Kansas, California, Massachusetts, and Ontario, Canada. As a leader in our field, our mission is to provide quality infusion services to patients and medical practices, including a 24‐hour clinical support hotline. Our team effort provides product management and clinical support to enhance the lives of our patients and the communities we serve. Service is always our highest priority; keeping the patients' health & safety at the center of everything we do. SUMMARY: The Revenue Cycle Billing Specialist is responsible for the management of activities relative to third party payer billing. This includes, benefit verification, obtaining authorizations and timely and accurate filing of claim submission. Ensuring that all claims billed are following all federal and state requirements and meeting the requirements of payers. This position should have billing work experience in DME and other healthcare related services. The scheduled working shift for this position is Monday through Friday in a hybrid setting, working in the office a minimum of 3 days and 2 days from home. In office days will be Tuesday, Wednesday, Thursday. IN THIS ROLE, THE IDEAL CANDIDATE WILL: Have capability to interpret payer explanation of benefits (EOBs) to ensure proper reimbursement of claims and report any problems, issues, or payer trends to management Work with payers and/or payer web portals to determine reasons for front end denials and correct and resubmit claims for reimbursement in a timely manner Conduct insurance reverification as needed through various tools and initiate billings to a new payer or reprocess the claim accordingly or bill patient Process third party payer correspondence, refunds, and adjustments timely Remain up to date on payer informational notices and changes Share information and ideas for process improvements with team Respond to all patient inquiries timely Comply with all work instructions, policies and behavioral expectations QUALITY AND QUANTITY OF WORK Team members will be responsible for hitting regular productivity targets with a high level of quality. Quality audits will be performed on a regular basis and feedback and education will be provided to the team member to help support growth and development. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS: Minimum High School Diploma or GED Minimum 2 years of medical billing experience Associate Degree or equivalent preferred or equivalent combination of education and experience Strong Organizational and troubleshooting skills, and strong attention to detail Proficient with MS Office (Word, Excel, PowerPoint) Ability to operate Express/HDMS/WaySta Understanding of insurance guidelines including Medicare, Medicaid, Workers Compensation, and all commercial managed-care plans Ability to handle inquiries via telephone or in writing Ability to explain and resolve collections related questions/issues to patients, sales representatives, and facilities Understand proper use of billing codes: ICD-10, CPT and HCPCS Ability to independently meet tight deadlines in a project-based atmosphere PERSONAL AND PROFESSIONAL ATTRIBUTES: The ideal candidate must be a rigorous analytical thinker and problem solver with the following professional attributes: Strong work ethic Sound judgment Proven written and verbal communication skills Natural curiosity to pursue issues and increase expertise Pursue and design innovative analytical performance metrics The courage to promote and defend ideas and analyses Passionate about InfuSystem and serving customers and patients Strives to make an impact on improving our business processes and results Exemplary honesty and integrity Ability to collaborate effectively and work selflessly as part of a team PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPREHENSIVE BENEFIT PACKAGE: At InfuSystem, we give our employees the tools to succeed both on and off the job. Our generous benefits package provides comprehensive coverage to help you protect your health and earning power and prepare for the future. In addition, we offer perks and programs that help you grow in your career and make InfuSystem a great place to work! Health Savings Account Healthcare and Dependent Care Flexible Spending Accounts (FSA) Dental and Vision premiums covered by InfuSystem 401(k) with a specified Company Match Life Insurance, STD & LTD Employee Stock Purchase Program Tuition Assistance Generous Paid Time Off plan Paid Parental Leave Employee Assistance Program Competitive Pay Direct Deposit Employee Referral Bonus

Bazco is looking for a detailed oriented billing coordinator. The billing coordinator ensures customer billing accuracy. This job is important for safeguarding Bazco revenues. The applicant must be able to input data correctly as well as efficiently. Applicants must work well in a fast paced environment and arrive promptly. Billing coordinators are equipped with knowledge of billing procedures and tremendous attention to detail. Company software is used for data inputs. Analytical ability is a valuable asset, while communication skills make a difference in customer and co-worker relationships. Working quickly and efficiently, as well as meeting deadlines/timeframes is a necessity. The goal of this position is to ensure customers are billed appropriately for their purchases in a timely manner, and with minimal mistakes. RESPONSIBILITIES Gathering delivery data from various websites and physical receipts Correctly and quickly verifying accuracy of delivery data Creating, reviewing and distributing invoices electronically Checking pricing profiles and invoicing appropriately Analyzing customer accounts to ensure on time payment Contacting customers weekly for past due collections Monthly/ quarterly reporting transportation of fuel to different agencies Respond to customer inquiries regarding invoicing or pricing questions Successful candidates will be great communicators. They also play an active role as part of a team. The billing coordinator is the "go to" person for customer billing and questions. They must be open to change and propose new ideas to streamline processes for speed and accuracy. Dependability and arriving promptly are essential to this position. Knowledge of Excel, Word, and Outlook are necessary. Attention to detail and ability to work efficiently are a must. Physical setting: Office Schedule: Full Time Monday 6:30AM - 3:00PM Tuesday to Friday 7:00AM - 3:30PM Education: High school or equivalent (Preferred) Experience: Billing: 1 year (Preferred) Proficient in Excel (Will Be Tested) Typing Speed of 40wpm 10-Key (a plus) Work Location: In person

Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! This position is responsible for assisting to control delinquency and loan loss by collecting past due accounts and other debts. The role of the collector is to resolve the account and never add to the loss. Essential Duties * Control delinquency and loan losses, while maintaining good member * Work within the guidelines and standards set by State & Federal regulations and Credit Union policies. * Responsible for communicating effectively through various channels, such as phone, email, mail and in person to understand the reason for delinquency, resolve complicated collection issues and negotiate and/or establish repayment. Make payment arrangements on past due loans and negative account * Maintain detailed records of all collection attempts, member interactions and payment arrangements in collection system * Ensures all collection activities adhere to state and federal laws regarding debt collection practices. * Provides responses for recommendations of repossession, foreclosure or legal action to the Collections Manager. * Proactively work negative savings and checking accounts * Serve as a mentor and knowledge resource to other Collectors; answer questions, handle escalated calls and assist in the continued training and education of team. * Trains new hires and identifies, supports and coordinates training opportunities for collection teams. * Serves as a role model, coach and mentor to continuously motivate team, as well as members to achieve desired outcomes. * Supports process improvements, projects, special programs and strategy initiatives. * Assist collection management to maintain roadmaps, policies and procedures as well as making recommendations to adjust as needed. * Monitor Collector activity through account review and scorecards; present findings on monthly basis to collectors and management. * Assist in overseeing Asset Recovery area; bankruptcies, legal and administrative processing. * Review and present mortgage and commercial related modifications. * Responsible for collecting Commercial Lending products, including monitoring and contacting commercial clients on past due loans while working with Commercial Lending to maintain relationships. * Complete annual FDCPA training * FICEP Credit Counseling Certification * Understands regulations and internal policies related to the Bank Secrecy Act (BSA) and * Responsible for communicating, interacting and partnering with law enforcement agencies, judicial departments, attorneys, peer collectors, repossession agencies, auctions, vendors and car dealers to minimum outstanding accounts. * Handle and use creativity to resolve collection issues, including Collateral Protection Insurance claims. * Submit appropriate ancillary product claims and reimbursements, including but not limited to dealership products, CUNA debt protection claims, warranty refunds, GAP and GAP Plus * Process member requests for an extension or modification of their loan agreement and submit to the Collection Manager for approval completes annual training. * Perform other duties as assigned. Education/Experience * High School Graduate or equivalent * 5+ years of Collection experience * Knowledge of collections, bankruptcies and legal process Skills/Abilities * Excellent and effective communication and people skills * Excellent sales skills * Ability to be an effective team player * Display friendly and positive attitude * Dependable, professional and self-motivated * Ability to perform a variety of tasks and the flexibility to change. Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.

Treva is a supplemental staffing agency located in metro Detroit, Michigan. We partner with multiple health care organizations throughout the United States to fill needs for contract, contingent and/or direct hire positions. Put our passion of matching professional candidates with incredible opportunities to work for you! SHIFT DETAILS Days No weekends SUBMISSION REQUIREMENTS Medical Billing Experience-Required Hospital/ Facility Billing Experience- Required Really looking for temp to perm placement COVID VACCINE REQUIRED by 1/4/2022 If working collaboratively with an established agency to secure your next career move is intriguing to you - send your resume today! An experienced recruiter will contact you to determine what YOUR needs and career goals are. We will work together as a team to find the best position that suits your needs. Treva offers competitive packages, a supportive and encouraging culture, and a team of professionals that want to see you succeed! Our goal is to establish and maintain a relationship with our candidate that allows us to be your go-to resource for any and all career moves! For a complete list of open positions, please visit ************************************************

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Collector position at our Home Office in Auburn Hills, MI. Position Purpose: Responsible for performing collection activities associated with various delinquent member accounts, including credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Reviews delinquent accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies in a professional, fair, and lawful manner. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts and ensure that the Credit Union's professional image is maintained. Job Duties (include but not limited to): Maintain member contact and handle telephone calls on delinquent and charged-off loan accounts Maintain delinquency notices and contact members to resolve their delinquent status Maintain follow-up on delinquent accounts Performs skip tracing activities Qualifications: High school graduate or equivalent Minimum 3 years of related collection experience Skills/Abilities: Accuracy and thoroughness in work Excellent communication, telephone and public relation skills Ability to work well independently Ability to work well in stressful situations Ability to operate related computer applications and business equipment Benefits: Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Paid Tuition to $5000 per year Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently seeking a Collections Specialist for our Corporate office in Warren, MI. We are in search of an assertive, highly organized individual who is looking to begin a career, or is looking to take the next step. This customer facing role is a critical position to maintaining customer perception of our organization as well as to ensure timely payment for services rendered. This is a tremendous opportunity for those seeking full-time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast- paced, top performing transportation company, we want to hear from you. Job Responsibilities: · Locate and notify customers with delinquent accounts via phone/email/mail · Maintaining and notating all necessary information regarding customer and account status · Addressing billing inquiries · Building and maintaining a positive relationship with customers · Working effectively with other team members · Communicating with sales team members as needed regarding account status · Providing overall collections support as necessary The ideal candidate will possess the following: · Superior communication skills including: listening, speaking, reading and writing · Strong attention to detail and sense of urgency · Ability to maintain professional demeanor at all times · Experience with Microsoft Office; MS Word, MS Excel, MS Outlook · Strong attention to detail and ability to follow up consistently · Affinity for detailed note taking and investigation/research · Positive outlook/team player · Call center/customer service/collections experience is preferred, but not required · Associates Degree in a Business or Accounting related field is preferred but not required · Current students that are able to work full time are encouraged to apply!

The Pet Emporium in at 2394 E. Stadium Blvd. in Ann Arbor, Michigan is looking for a friendly, pet-loving customer service associate to join our team. Our ideal candidate is attentive, motivated, and engaged. We have a part-time position available. Weekend availability is necessary. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Clean work area as needed to maintain a tidy work environment Processing new inventory and counting current stock Qualifications Friendly attitude when dealing with guests and co-workers Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Pet experience We are looking forward to receiving your application. Thank you.

CCH is expanding our staff, and this may be a great opportunity for you to join our team. CCH participates in the Public Service Loan Forgiveness Program (PSLF) The Dental Billing Specialist will perform advanced work to bridge the gap between dental providers, patients, and the insurance companies by making sure the correct information is updated and added to the electronic medical record before transmitting claims. This individual will ensure timely and accurate reimbursements by batching, reviewing, and correcting any internal claim errors before submission to the electronic billing clearinghouse. Upon claim submission to the proper clearinghouse, the biller will review the uploaded claims to correct any front-end edits that could prevent the claim reimbursements. EDUCATION & EXPERIENCE * High school diploma or equivalent required * Minimum of four (4) years of advanced dental claims processing experience required. * Knowledge of dental health, professional and facility claims processing, payment, and denial resolution as well as diverse insurance background preferred. * Dental billing or coding certification preferred. * Demonstrated knowledge of the patient scheduling and registration process. * Demonstrated knowledge of ICD, HCPC and CPT coding methodologies. * Demonstrated knowledge of CMS, Third Party Payers, and Managed Care Guidelines * Knowledge of dental x-rays, dental terminology, and the dental authorization process as well as a diverse insurance background required. * Experience with reviewing authorization requests for pediatric and adult dental x-rays required. * Problem solving and research skills; analytical, communications and critical thinking skills. * Working knowledge of FQHC and Community Dental Health claims. Please email your resume to **************************

Job Details Experienced Company Headquarters - Clinton Township, MI Full Time High School $20.00 - $23.00 Hourly None DayKey Responsibilities: SPECIAL PROJECTS SPECIALIST The Special Projects Specialist plays a vital role in supporting the coordination, execution, and documentation of service-based and construction-related special projects. Acting as a bridge between project administration and management, this position ensures that all elements of a project are accurately tracked, documented, and communicated. The role involves extensive interaction with customer portals, internal departments, vendors, and project tracking tools, and requires a high level of detail orientation, accountability, and responsiveness. This position requires strong ownership of assigned duties. Key Responsibilities:: Accurately enter labor, materials, inventory items, and purchase orders into service tickets/work orders within Ventus using basic math skills. Proofread and edit service tickets to verify the scope of work and ensure all documentation and updates are accurate and timely. Update Ventus and customer portals in real time with job progress, ETAs, and follow-up notes to ensure transparency and limit customer inquiries. Respond to customer portal notes and emails within 30-60 minutes during business hours. Seek guidance from department members or your manager when needed. Batch invoices in Ventus and perform a final review before submitting to your supervisor for approval. Issue and apply subcontractor/vendor purchase orders in Ventus to the appropriate work orders to ensure accurate job costing. Support customer web-based billing by formatting billing documents and confirming accuracy before submission. Format technician invoices submitted through Doc U and confirm all associated documents and photos are properly downloaded and stored. Upload relevant project photos daily to proactively communicate progress and completion. Monitor and update WIP/BIP daily to maintain accurate status of all open and closed jobs. Adhere to all project completion deadlines and requirements. Collaborate with team members and assist with others' accounts when necessary. Track and document refrigerant usage on internal spreadsheets and in required customer portals. Schedule inspections and ensure related documentation is up to date. Manage lien waivers, qualification paperwork, and licensing documentation as requested by customers or required for projects. Maintain and update project-related documents such as the Special Project Cost Document and project permitting. Assist with job cost reporting and provide breakdowns of jobs, costs, and profit as needed. Utilize Power BI and Google Docs to track job performance, milestones, and overall project progress. Monitor special project billing and communicate updates to the Special Projects Manager. Coordinate internal and external project resources to support streamlined execution and delivery. Perform administrative tasks such as preparing reports, correspondence, and organizing files. Utilize customer portals to their full potential to improve efficiency and communication. Maintain a proactive and solution-focused approach to tasks and problem-solving. Perform other duties as assigned by management. Qualifications Skills: General computing skills, organizational skills, and analytical skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook), Manufacturing Software, Adobe, Google Documents, Work Order Management Software and Accounting Software (Ventus). Strong communication skills including but not limited to listening, verbal, nonverbal (body language, gestures, eye contact) and written skills. Time management skills to ensure employees meet all scheduled deadlines. The ability to successfully interact with others and resolve problems. Exercises high standards of quality customer service. Organizes workload, sets goals, aligns priorities and work is performed accurately and on time. Maintains a high level of confidentiality of all company personal information. High attention to detail with proven proofreading and data accuracy capabilities. Proficiency in basic math and data entry. Strong problem-solving skills and the ability to work independently and within a team. Ability to adapt quickly to changes and work in a fast-paced environment. SCHEDULE: Monday - Friday: Must be in the office and ready to work from 8:00 AM to 5:00 PM. Once the flex schedule is implemented, the employee will be included in the rotation. The schedule will be adjusted based on billing deadlines, particularly considering our California-based customers. BENEFITS: Medical, Dental, Optical Short Term Disability Long Term Disability 401k match up to 5% Paid Time Off and Holiday Pay Weekly pay every Friday

Full-time Description Collection Specialist I Non-Exempt - Grade Level 4 Equal Employment Opportunity Corporate Values & Mission “Provide superior service, quality advice and show our utmost respect to everyone we meet.” General Summary Assists with overall Collection efforts of consumer delinquent loans, as well as duties which facilitate and safeguard the lending function. Reports To: VP Collections and Special Assets Manager Essential Duties and Responsibilities Contact past due customers in accordance with acceptable collections practices. Must be comfortable with and utilize all methods of communication; this includes telephonic conversations, texting, Banno, etc. Process Enghouse consumer collection campaigns through CARM Create system alerts within Xperience. Process CRM service sessions Work with customers to bring past due accounts current through repayments plans, promises to pay and customer meetings. Works with 3rd party vendors to complete repossession process for appropriate past due accounts. Locates customers with whom the Bank has lost contact. Is tactful and resourceful in probing for information leading to the location of the delinquent customer. Assist other Collection personnel with various clerical support. Acts as a liaison with outside Collection Agencies, third party vendors (e.g. Miedema), and attorneys as needed. Maintain the charged off deposit account reports and send letters to customers. File small claims and appear in court on behalf of the Bank. Balance the General Ledger as needed. Balance the General Ledger as needed. Resolve misapplied payments and/or create payment plans. Effectively utilize systems such as CARM, SwipeSimple, Synergy, Xperience, CRM, and third-party vendor portal systems, etc. Additional responsibilities as assigned. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable. Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required. Experience and/or Education High School or GED equivalent Bachelor's Degree in business-related major preferred Minimum of two (2) to three (3) years of Collections experience Competencies Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality. Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Has a thorough understanding of collection procedures. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions. Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time ad budget; manages project team activities. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

Join our global collections team at Clarivate as a Senior Collections Specialist! Are you passionate about building strong customer relationships and ensuring financial stability? As a Senior Collections Specialist, you'll play a crucial role in our dynamic team, working closely with management, accounts receivable, customer service, and sales. Your expertise will help us meet customer needs, reconcile accounts, and resolve past-due balances, all while maintaining the highest standards of quality and professionalism. About You - experience, education, skills, and accomplishments… * Bachelor's degree in Accounting or related field preferred, or equivalent combination of education and experience will be considered * Strong technology skills, with strong working knowledge of Microsoft Excel and Microsoft Word. * Experience using Oracle or similar ERP system It would be great if you also had… * Working knowledge of systems used at ProQuest (i.e.: Oracle) * 2+ years of B2B collections experience What will you be doing in this role?... * Handles daily collection activity through customer contact; records entries within collector file. * Reviews monthly statements for all customers in territory. * Maintains collection notes in Oracle to track customer contacts and payment status. * Initiates credit stops for customers when appropriate to the circumstance. * Analyze open AR for collections risk for quarterly bad debt reserve calculation; handles categorization and recommendation of reserve amount. * Maintains close contact with sales to better understand customer landscape. * Investigates and facilitates resolution for incoming customer inquiries through direct service or referral to correct department. * Assists with back-office integrations for acquisitions. Hours of Work This is a full-time, hybrid position working out of one of our Ann Arbor office location Ability to be flexible with working hours across regions and time zones worldwide #LI-hybrid #CB Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled

Accounts Receivable Specialist Company: Neighborhood Service Organization Neighborhood Service Organization (NSO) is a non-profit organization dedicated to providing comprehensive and compassionate services to individuals and families in need. We are seeking an experienced Accounts Receivable Specialist to join our growing team. The ideal candidate will have a strong understanding of accounting principles, excellent communication skills, and a passion for making a positive impact in our community. Key Responsibilities: - Maintain and manage the Accounts Receivable system, ensuring accurate and timely processing of payments - Monitor and follow up on any outstanding balances, working with clients to resolve payment discrepancies and outstanding invoices - Prepare and submit invoices and statements to customers in a timely manner - Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted - Collaborate with other departments to resolve any billing or collection issues - Prepare monthly reports on collection activity, aging reports, and cash flow projections - Assist with the development and implementation of new policies and procedures to streamline the accounts receivable process - Respond to customer inquiries and provide exceptional customer service - Maintain accurate and complete records of all transactions and interactions with customers - Keep track of any delinquent accounts and initiate collections procedures as needed - Other duties as assigned. Qualifications: - Minimum of 2 years of experience in accounts receivable or related field - Strong understanding of accounting principles and procedures - Excellent communication skills, both written and verbal - Proficient in Microsoft Office and experience with accounting software - Ability to multitask and meet tight deadlines - Strong attention to detail and accuracy - Experience working with non-profit organizations a plus - Bachelor's degree in Accounting or related field preferred. Benefits: - Competitive salary based on experience - Health, dental, and vision insurance - Generous paid time off and holidays - 401(k) retirement plan - Professional development opportunities - Positive and supportive work environment. NSO is an equal opportunity employer. We value diversity and inclusivity in our workforce and encourage people of all backgrounds to apply. Join our team and make a difference in the lives of those in our community. Apply now!

Responsible for all activities associated with the collection of receivables within established corporate guidelines by performing the following duties for $DivisionAbbr$: • Monitors accounts receivable summary for delinquency through related reports on a regular basis. • Initiates appropriate collection activity via past due notices, telephone, correspondence and collection agency efforts. • Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential. • Receives and posts payments, and notifies concerned parties of payments received. • Notifies customers of non-sufficient fund checks, arranges for an alternative method of payment and assesses charges to account. • Receives and responds to collection related inquiries in a prompt manner. • Creates and maintains proper response letters on computer for various incoming correspondence. • Performs other related duties as assigned.

Join our global collections team at Clarivate as a Senior Collections Specialist ! Are you passionate about building strong customer relationships and ensuring financial stability? As a Senior Collections Specialist, you'll play a crucial role in our dynamic team, working closely with management, accounts receivable, customer service, and sales. Your expertise will help us meet customer needs, reconcile accounts, and resolve past-due balances, all while maintaining the highest standards of quality and professionalism. About You - experience, education, skills, and accomplishments… Bachelor's degree in Accounting or related field preferred, or equivalent combination of education and experience will be considered Strong technology skills, with strong working knowledge of Microsoft Excel and Microsoft Word. Experience using Oracle or similar ERP system It would be great if you also had… Working knowledge of systems used at ProQuest (i.e.: Oracle) 2+ years of B2B collections experience What will you be doing in this role?... Handles daily collection activity through customer contact; records entries within collector file. Reviews monthly statements for all customers in territory. Maintains collection notes in Oracle to track customer contacts and payment status. Initiates credit stops for customers when appropriate to the circumstance. Analyze open AR for collections risk for quarterly bad debt reserve calculation; handles categorization and recommendation of reserve amount. Maintains close contact with sales to better understand customer landscape. Investigates and facilitates resolution for incoming customer inquiries through direct service or referral to correct department. Assists with back-office integrations for acquisitions. Hours of Work This is a full-time, hybrid position working out of one of our Ann Arbor office location Ability to be flexible with working hours across regions and time zones worldwide #LI-hybrid #CB Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled

Class Valuation is seeking skilled Property Data Collectors to join our Digital Panel (1099) in Saint Clair County, MI and 48060, including the cities of: Port Huron, Marysville, and Saint Clair. Compensation of $105 per assignment. Please note there is a $5 tech fee per order. Additional fees may be approved for complexities on a case by case basis. As a rapidly expanding Appraisal Management Company (AMC), we require dynamic individuals to assist our team in managing a variety of complex valuation assignments on a daily basis. Your attention to detail, passionate approach to customer service and innovation will be pivotal in helping us achieve our goals as we continue to provide high-quality results and exceptional service to our clients. As a Property Data Collector, you will utilize our state-of-the-art equipment and user-friendly iOS app to capture property data and create captivating 360 property tours. Class Valuation is committed to modernization within the appraisal industry, making this a unique opportunity for the right candidate to be part of the exciting changes happening in this field. To learn more about this role, visit: **************************** Responsibilities Perform detailed data collections and inspections of subject properties Ensure compliance with industry education and training guidelines Communicate with points of contact; including Class Valuation, realtors, brokers, borrowers and lenders Troubleshoot issues as they arise Assist in achieving high production turn times and quality Consistently drive continual improvement Create raving fans throughout the modernization approach Requirements 6+ months of related experience in the real estate, data collection or photography industry or 12+ months of demonstrated exceptional customer service Willingness to perform work as an Independent Contractor Ability to travel and work in client homes, with compensation Passionate about providing exceptional customer service and results Ability and willingness to pass an independently paid background check iOS mobile application compatible device Detailed understanding of property data collections, appraisals, BPOs, property completion reports, and other industry related items Excellent analytical, organizational, and problem-solving skills Professional appearance and adherence to dress codes while on site Excellent verbal and written communication skills Ability to prioritize and manage multiple tasks simultaneously EIN required for state of California only Benefits Comprehensive virtual training provided in a modular format, with review from a live trainer Continued education and feedback to continuously improve and earn more business Work as an independent contractor (1099) Additional work and panel opportunities within Class Valuation Work both on the road and in the comfort of borrowers' homes

We work alongside the best and brightest to do incredibly cool things you wouldn't believe. At Roush, you're part of building the future. Are you someone that has a passion for providing innovated solutions to complex challenges? Do you want to work someplace where creativity and new ideas are encouraged? If so, then keep reading. We fuse technology and engineering to provide product development solutions to customers in a diverse range of industries. Widely recognized for providing engineering, testing, prototype, and manufacturing services to the transportation industry, Roush also provides significant support to the aerospace, defense, and theme park industries. With over 2,400 employees in facilities throughout the United States, Europe, Asia, and South America, our unique combination of creativity and tenacity activates big ideas on a global stage. Job Summary: The Collection Specialist has overall responsibility for managing aged accounts, contacting delinquent accounts, and preparing monthly AR statements. As Collections Specialist, you will: Monitors aged accounts receivable report and cash receipts reports daily with constant follow up to customers Bi-Monthly review with Director on accounts outside of terms Contacts delinquent accounts to request payment to create payment plans as necessary and assists in legal collections paperwork as required Sends customers monthly statements and delinquency letters Creates and presents monthly reports for operations and accounting Minimum qualifications to be considered: High School diploma or equivalent 1 year of experience in an accounting department Proficient in MS Excel Ability to work cooperatively, carry out assignments and work overtime as needed Excellent verbal and written communication skills Attention to detail and ability to follow up to resolution A successful candidate may also have: 1 year of experience working in accounts receivable or collections Knowledge of PeopleSoft, Accounts Receivable (AR) or other accounting software Ability to work overtime as needed including weekends Our full-time benefits include: medical, dental, vision, life insurance, earned sick time, STD, LTD, 401K, tuition reimbursement, paid vacation, paid holidays, and more. If you share our passion for providing innovative solutions to complex challenges, we want you on our team. Please visit our careers page and apply by clicking on this link: ***************************** Visit our website: ************* Like us on Facebook: ***************************** Roush is an EO employer - Veterans/Disabled and other protected categories If you need a reasonable accommodation for our employment application process due to disability, please contact Roush Talent Acquisition at **************.

Are you looking for an exciting new opportunity? Here at UMCU we are passionate about our team members' growth, success and contribution to our amazing company culture. Consider joining the University of Michigan Credit Union (UMCU) a pillar of the local community for 70 years. UMCU is currently searching for a bright, professional and friendly Collections Specialist to assist in all aspects of collection activities, including delinquent and charged-off loans and shares, NSF checks, and courtesy pay accounts that are not in compliance with program limitations. The Collections Specialist is also responsible for related legal action, settlement and debt workout situations, and possible restriction of services related to delinquent accounts. Why join the UMCU Team? Work with a high energy and collaborative group of supportive professionals. We are committed to helping you own your career and grow professionally and personally. Comprehensive benefits including low cost/high coverage medical, dental, vision, leave of absence and more! Very generous paid time off and a very flexible work environment to help you find just the right work-life balance. Tuition reimbursement and a student loan debt repayment program Our Fidelity 401k program with employer match is one of the most generous you'll find. From our parental leave, to pet insurance and home office credits, our benefits package is one of the best you'll find! What will you be doing in this role? Contacts members by telephone, letter, e-mail or in person to determine the reasons for the delinquent account and to assist the member in developing a plan to bring the account current Ensures that co-signers and co-makers are promptly and continuously notified on the status of a delinquent account and provides notification as needed. Initiates appropriate account restrictions to encourage the member to contact the Credit Union to make a payment or payment arrangements Evaluates delinquent loan accounts and determines possible actions to assist member in repaying their obligations as agreed. This may include financial counseling, evaluating credit reports, and Maintains high level of professionalism in regard to confidentiality and service in collection efforts Monitor Fraud Software Determines appropriate action to take for skip traces, legal filings (Small Claims and General Civil), repossessions, collection agencies, collateral protection insurance, titles related to secured collateral and bankruptcy processing following UMCU guidelines. Initiates and follows-through on any action taken on the assigned accounts. Serves as UMCU representative in court hearings as assigned. Prepares any accounts to be recommended for charge-off Continues collection efforts on previously charged-off loans Assists in providing training to other department team members Demonstrates responsibility for security of member information Contributes to the improvement of credit union processes and procedures Provides reports of collection activities Maintains knowledge of laws and regulations affecting financial institutions policies and procedures Volunteers in various activities sponsored by UMCU within the University of Michigan and Ann Arbor communities Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.S. Patriot Act, Anti-Money Laundering, S.A.F.E Act, CFPB regulations and Customer Identification Program BSA/etc. Other duties as assigned What you will need for this role: Associate's degree, or a minimum of 3 years financial institution or collection agency experience is required 1 year of credit union collection experience is desirable Sensitivity to confidential matters and ability to exercise discretion Proficient in Microsoft Office - Word, Excel, PowerPoint and Outlook Strong verbal and written communications skills Must be a team player and possess a high energy “can do” attitude Physical Demands/Work Environment The environment is typical of an office atmosphere. The noise level in the environment is usually moderate While performing the duties of this job, the team member is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The team member is required to stand, walk, and reach with hands and arms. The team member must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision

Full-time Description PSCU is looking for a motivated and detail-oriented Collections Specialist to join our team. This role plays a crucial part in managing delinquency and ensuring the security of the credit union's collateral. The ideal candidate will combine financial expertise with excellent communication skills to navigate credit-related challenges effectively. You will be responsible for handling the collections process, ensuring timely payments, and maintaining strong customer relationships, all while performing duties in compliance with regulatory requirements. Essential Duties and Responsibilities Regularly communicate with members regarding their past-due accounts. Address their concerns, resolve payment issues promptly and verify their current contact information (address, phone number and email, place of employment, source of income). Process advanced collection transactions (i.e., repossessions, bankruptcies). Collect on small charged off accounts; make recommendations on loans to be charged off. Collaborate and support other departments to resolve any issues or discrepancies that may affect account statuses. Gather current data on members thru social media accounts, credit report information, criminal history, property records, etc. Analyze credit reports and loan documents to ensure accuracy of the information provided at the time of the loan. Determine the best course of action to assist the member. Recommend extension agreements or suggest loans tailored to their financial situation. Keep up-to-date notes regarding members. Document conversations, payment arrangements, and any relevant details. Recommend and prepare accounts for repossession and external collection proceedings. Includes legal action and third-party collections as well as providing follow-up support. Analyze loan documents and credit reports. Ensure compliance with collections regulations and policies, identify any potential risk factors. Follow up on legal accounts and recommend plans of action. Represent credit union in court actions. Perform other duties as assigned. Requirements Education and Experience 3+ years of experience in Collections, or related experience High School or GED Other Requirements Proficiency in computer usage, including Office 365 SharePoint, Teams, Word, Excel, Outlook, and PowerPoint. Proficient in job related software, core systems. Ability to prioritize tasks and meet deadlines in a fast-paced and evolving environment. Embraces and embodies the PSCU organizational culture and acts as brand ambassador. Excellent presentation, communication, and interpersonal skills A proactive and results-oriented approach to work. Demonstrates personal financial responsibility, integrity, and high work ethics A strong understanding of the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA). Familiarity with these regulations ensures compliance and ethical practices. Detail-oriented with a focus on accuracy and quality. Ability to work effectively both independently and as part of a team. Satisfactory attendance/punctuality record. What we offer Competitive wages Career growth / Robust training program Work life balance Top quality health insurance (Full Time) Paid Time Off (accrued and available for use immediately) Paid holidays (Full Time) Banking hours / Closed on Sunday's Tuition Reimbursement 401(K) Plan Dental & Vision Insurance (Full Time) Short & Long-Term Disability (Full Time) Life Insurance (Full Time) To apply, please complete the online application and attach an up-to-date resume.