Collector Jobs in Tampa, FL

Active - Benefit Eligible and Accrues Time Off Work Hours per Biweekly Pay Period: 80.00 Shift: Monday - Friday Pay Rate: Min $67,267.20 Mid $84,073.60 Position Summary Demonstrates commitment to the vision, core purpose/mission and goals of LRMC, modeling the values and culture. Conducts performance reviews, assigns employees work, schedules, time off, determines priority of work to be done. Oversees day-to-day operations: Managing Cash Posting processes and staff, Managing Billing Processing and Staff. Initiates and coordinates research, analyzes reports and other data to assure that quality and productivity are in alignment with industry and institutional standards (99% accuracy rate) as well as identifies any issues that impact timely billing and claim payment. Has consistent communication with the team, supervisor(s) and/or team lead regarding expectations, changes and any and all regulatory changes or implementations, or any other communications essential to the team and team development. Uses discretionary judgment in the management of staff, customers and visitors. May provide staff education and training. Serves as key resource for staff in their day-to-day job duties. Identifies and facilitates opportunities for improvement in the areas of quality care and services, stewardship, employee satisfaction, communication, accountability, and customer satisfaction. Performs other duties as assigned. Position Responsibilities Standard Work: Manager - Billing/Cash Posting Utilizes previous experience in adjudication of bills, and accounts receivable functions. Resolves billing and collection issues. Manages resubmissions of billing denials and ensures that department is maximizing reimbursement to efficiently lower A/R and speed up revenue cycle. Responsible for ensuring all claims are worked in a timely manner within Billing System and the Clearinghouse, to ensure timely filing limits are obtained. Monitors daily claim files, Exported/Transmitted claims. Actively participates in team development, achieving dashboards, and in accomplishing department goals and objectives. Using a collaborative leadership style, facilitates the achievement of department and hospital-wide quality, safety, satisfaction and stewardship goals. Monitors and tracks data/reports as identified by the department leadership. Ensures cash optimization and accounts receivable reduction activity is functioning to fullest capability. Maximize technology use for timely productivity on claims follow-up, payment posting and status review. Schedules and assigns staff to ensure that workload is met, monitors work ques and ensure that cash posters work their remits per daily deposit and distribution. Responsible for overseeing the orientation of new employees, continually assessing the employee competencies, and for performing annual reviews on staff based on the guidelines and timelines set by the organization. Mentors/Coaches employees and focuses on ongoing staff development working with employees to address any performance issues to facilitate effective relationships and outcomes. Works collaboratively and takes a proactive approach to communicate errors to the appropriate staff, clinics, departments, physicians, and other Management as necessary. Responds to complaints, adverse situations, unplanned circumstances or problems to ensure that work is completed efficiently, staffing needs are met, customer and staff satisfaction concerns are addressed appropriately and expected outcomes are achieved. Adheres to compliance and departmental policies and procedures including compliance with 100% of HIPAA requirements, required training, and other health system mandated activities. Provides staff education to support change and ongoing development. Works independently, takes initiative, and thinks critically. Consistently demonstrates the ability to make appropriate judgments and decisions in carrying out daily job duties. Consistently demonstrates a commitment to excellence, willingness to seek feedback from staff and interactive listening skills. Gives high priority to quality outcomes. Responsible for reviewing and presenting the weekly DNFB report, collaborates with the involved departments to ensure the DNFB is worked timely. Audits claims submitted to Governmental and Non-Governmental payers to ensure compliance with all federal and managed care guidelines including, but not limited to, CCI edits, appropriate HCPCS/CPT/DRG, CAS/CARC/RARC codes, etc. Reviews the Medicare and Medicaid Credit Balance Reports to ensure refunds or adjustments are processed according to Governmental regulations and time frames, and reports credit balances quarterly to Medicare. Receives, researches, and responds expeditiously to questions/issues from Administration and/or Management. Keeps Management informed of important or unresolved issues as appropriate. Stays abreast of Governmental and Managed Care payer issues and regulations, modifications and notifications to advise staff and facilitate resolution of accounts. Attends training seminars as required, including completing CMS certification requirements on a yearly basis and ensure Governmental staff completes certification. Conducts regular staff meetings to ensure and encourage staff sharing of effective collection tools and payers' concerns. In conjunction with the PFS Training Specialist, manages the quality and development program for existing and onboarding team members to assure assimilation to the team and promote a learning environment. Ensures that team preceptors and ambassadors are in place and knowledgeable of their responsibilities. Solicits feedback from preceptors and ambassadors to assure effective ongoing staff training. Adheres to hospital Talent/HR Policies and procedures related to coaching, counseling, interviewing, hiring and termination of team members. Actively participates in team development, developing dashboards and reporting to accomplish department goals and objectives through setting metrics and performing analytics to measure performance. Using a collaborative leadership style, facilitates the achievement of department and hospital-wide quality, safety, satisfaction and stewardship goals. Monitors and tracks data/reports as identified by the department leadership to achieve departmental or organization goals and metrics. Provides staff education to support changes and ongoing development. Manager Capabilities Demonstrates accountability for overall departmental operations and/or organization-wide functional responsibilities within the system to support achievement of organizational priorities. Coaches team leaders, direct reports and team members to create a productive work environment. Creates a high performing team by building strong relationships, mobilizing others to action and effectively leveraging the talent of their team. Manages and supports conflict/issues resolution implementing appropriate corrective actions, improvement plans and regular performance evaluations. Demonstrates capacity to manage change resistance and break down barriers to effective improvement and transformation. Serves as a mentor for a healthy and safe culture to advance system, department and service experience. Competencies & Skills Essential: Excellent skills in communication and conflict resolution. Demonstrates tact, timeliness, coaching, accountability, commitment, leadership to achieve goals, ability to influence others and resource management. Communicates proactively to prevent problems and negotiates effectively to resolve conflict. Experience with Developing analytics to achieve goal-oriented metrics. Knowledge of collection policies and procedures, DRG's and other billing or collections regulations and guidelines. Analytical report writing or analysis with emphasis in Medicaid and/or Medicare Governmental billing and follow up procedures. Knowledge of Medicaid, Medicare, and/or Governmental HMO billing and collections policies and procedures, DRG's/CPT/HCPCS, HIPAA Regulations and other billing or collections regulations and guidelines. Proficient in Word, Excel, Internet navigation, Billing Systems (Cerner and Epic) or other office mainframe systems, E-mail, and other technology as required. Demonstrated knowledge of Talent/Human Resource policies and procedures related to employee coaching and counseling, as well as onboarding and precepting new employees. Demonstrate thorough knowledge of CMS, AHCA and all other payer rules and regulations, CPT and ICD-10 codes. Qualifications & Experience Essential: Bachelor Degree Experience Essential: - 3-5 years' experience in a Hospital Inpatient and Outpatient Billing department and Cash Posting, including one year in Governmental follow up. - Prior experience in a leadership role with Direct reporting responsibility and supervision of employees. Experience Preferred: - Previous Managerial experience in overseeing Commercial/Supplemental/Medicaid/Medicare Billing and Medicaid/Medicare governmental collections fields.

The Hospital Account Specialist is responsible for hospital coverage of their assigned territory driving sales to ensure Company sales goals are achieved. reports to the National Director of Field Sales or the Regional Sales Manager. Key Responsibilities Consistently achieve sales objectives through utilization of Sotalol IV in hospital accounts throughout assigned territory Effectively manage the formulary process to ensure product acceptance and protocol implementation Communicate effectively with all hospital-based stakeholders, including electrophysiologists, pharmacists, nurses and administrators Proactively identify and build relationships with key decision makers in assigned territory Regularly communicate field intelligence to all pertinent AltaThera stakeholders to ensure organizational understanding of the marketplace Work collaboratively with corporate staff, the medical affairs team and other support staff Compliantly communicate balanced, accurate, and complete information on AltaThera products Qualifications 3+ years of pharmaceutical sales experience, with 1+ recent years of sales experience exclusive to HOSPITAL SALES Direct experience being the key driver of hospital formulary acceptance of pharmaceutical products Ability to execute pertinent business-related travel throughout assigned territory, including regular overnight travel Must live within assigned geographic territory Bachelor's degree and valid driver's license required Cardiovascular experience is strongly preferred; electrophysiology experience a major plus Recent experience launching a product or implementing a protocol in the hospital setting Proven ability to drive results in a challenging and ambiguous market Ability to effectively execute total account selling, bringing together multiple stakeholders (i.e. Physician/Pharmacy/Nursing) to achieve unified customer buy-in and implementation Ability to articulate the overall product value proposition as relates to the hospital, the patient and the payer Deep understanding of cardiology drugs and/or devices Performance driven and accountable Entrepreneurial self-starter, while also possessing the ability to be a true team player

United Drywall and Contracting has an immediate opening for a Billing and Accounts Receivable Specialist Are you a team player who thrives on learning, growth, and collaboration? United Drywall and Contracting's culture is unique, and we're seeking a Billing and AR Specialist who tackles challenges with optimism, goes above and beyond for clients and colleagues, and proactively solves problems. If you're an excellent communicator who builds strong relationships and leads by example, we'd love to have you on our team. United Drywall provides high-quality drywall services for residential and commercial construction projects throughout the State of Florid, with a reputation built on craftsmanship, reliability, and strong client relationships, we work closely with builders and developers to deliver professional drywall solutions. Here's the work you get to do: Invoice Management & Billing Accuracy: Create and submit accurate invoices for completed in-scope work across multiple customer accounts, ensuring consistency with contract terms and work order documentation. Customer Portal Oversight: Review customer software systems to track work orders, confirm billing status, and follow up on outstanding transactions, ensuring timely and complete information flow. A/R Reporting & Reconciliation: Maintain and monitor aging reports across accounts to reflect real-time receivable status. Reconcile payments, research discrepancies, and ensure proper application of funds. Customer Communication & Dispute Resolution: Actively engage with customers to resolve payment issues, account discrepancies, and billing questions with professionalism and clarity. Lien Waiver Coordination: Prepare and submit signed lien waivers in accordance with billing cycles and customer requirements, supporting compliance and timely payment. Out-of-Scope Transaction Management: Review, process, and pair out-of-scope work orders with field staff submissions. Upload vendor invoices, match supporting documentation, and coordinate payment timing with AP. Collaboration with Field & Admin Teams: Provide weekly updates to internal stakeholders (field staff, AP team) on invoice statuses, pending credits, and vendor payments. Follow up on incomplete or unclear field submissions to ensure timely processing. Documentation & Record Accuracy: Verify information from customers and field staff for completeness and accuracy. Maintain organized and transparent records to support audit readiness and financial integrity. Additional Support: Assist with administrative projects and tasks as needed, contributing to a smooth and efficient accounting operation. Here's what makes you a great fit for this role: You have at least 2 years of experience in Accounts Receivable, Collections, or a related accounting function You hold a high school diploma (required), and a degree in Finance, Accounting, or a related field is a plus You're highly organized, detail-oriented, and thrive on accuracy You're confident using Microsoft Office (especially Excel), and have experience with QuickBooks or Sage You communicate clearly-both in writing and verbally-and maintain professionalism under pressure You're self-motivated, meet deadlines consistently, and don't need to be micromanaged You enjoy working on a team and take pride in solving problems proactively You value relationships and care about doing quality work for clients and colleagues alike

A Consumer Collector resolves outstanding balances owed to Hunter Warfield clients via the telephone. Places outbound and receives inbound telephone calls as required. Works accounts generated by outbound calls on dialer campaigns. Maintains production numbers for telephone calls, contacts, promises, fees generated on a daily, weekly, and monthly basis. Works and maintains WIP in accordance within client and Hunter Warfield guidelines. Reports to Collections Manager. **No Collection Experience Required. ** $$$Uncapped Bonus Potential$$$- Our collectors earn on average between $50K-$70K annually. Guaranteed $300/month bonus for first 2 months post training. **Work schedule is onsite full time. Only local candidates residing within a commutable distance to Tampa and willing to work onsite full time will be considered for the position. This is NOT a remote or hybrid position. Duties: Schedule adherence · Outbound/inbound collection calls as well as Dialer calls · Adherence to policies and procedures · Adherence to scripts, motivators, and rebuttals · Adherence to FDCPA/FCRA · Adherence to scripts, rebuttals, motivators · Skip work required to obtain the best contact information for the debtor · Maintain account portfolio in timely manner · Follow-up with Promises · Document accounts correctly, (attorney, bankruptcy, dispute,) · Maintain call production (daily, weekly, monthly) · Maintain 4.0 or higher Quality score. Qualifications: A Consumer Collector role requires a high school diploma or its equivalent and 2+ years of 3rd party collection experience is strongly preferred. · Negotiation skills, Skip Tracing, and Self Time Management Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Description Responsible for the setup of all contracts immediately following order invoicing. Also responsible for timely and accurate contract renewals and responding to customer questions. ESSENTIAL DUTIES AND RESPONSIBILITIES · Maintain integrity and accuracy of all recurring contract records.· Timely and accurate contract renewals.· Continuous review of contract renewal report, to insure no processing of delinquent/inaccurate meters. Accounts cannot be suspended/expired for more than 15 days.· Responsible to respond to all contract group emails and voicemails on a timely basis. · Post Contract changes, credits/debits. · Process Machine Relocations and Incoming ITT requests· Provide information for cancellations, termination fees, etc.· Escalation issues as appropriate.· Other tasks as assigned MANAGEMENT AND SUPERVISORY RESPONSIBILITY · Typically reports to Management Direct Supervisor job title(s) Typically include: Area Manager · Job is not directly responsible for managing other employees (e.g. hiring/termination and/pay decisions, performance management. Job title example(s) of employees directly supervised: n/a JOB QUALIFICATIONS / SKILLS REQUIREMENTS · Basic math skills with ability to · Ability to communicate clearly and effectively with all levels of employees within the organization, customers and vendors, both written and verbal· Attention to detail, data entry accuracy, ability to multitask and excellent organizational skills· Organizational skills with ability to stay focused on deadlines · Able to work independently and as a productive team member.· Experience with E-Automate a plus · Ability to use Microsoft Office Suite including Outlook, Word and Excel EDUCATION AND EXPERIENCE REQUIREMENTS · High school diploma or equivalent required.· At least one year of data entry, order entry, or related office experience required.· Customer service experience preferred.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Bilingual Customer Service Representatives to support inbound calls and walk-up customer inquiries regarding Tampa Hillsborough Expressway Authority. In this role, you will assist with outstanding toll balances, payment processing, resolution of account discrepancies, general questions, and concerns. This is a mid-level, on-site position. Experience in customer service, problem solving, inside sales, or back-office support is a plus. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Be the face (and smile) of the toll collection operations at the facility offices in Tampa, Florida Assist customers with account resolution, questions, and concerns. Process payments utilizing the toll operations back-office systems. Manage in-person customer-related inquiries regarding toll activities, complaints, etc. Collaborate with customer service professionals to improve overall customer experience. Assisting with incoming customer service phone calls to resolve issues. Complete end-of-day/shift deposits and balancing reports Adhere to all attendance and work schedule requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning your training knowledge into customer wins. Representatives make a difference to customers and the company, providing first-in-class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years of age or older High school diploma or equivalent Experience with data entry utilizing a computer. The ability to read and speak English and Spanish fluently. Excellent organizational, written, and oral communication skills Ability to work shifts in accordance with the toll operations hours of operations. Non-cash payment processing experience on a computerized system The ability to evaluate, troubleshoot, and follow up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage. Strong team orientation and customer focus Excellent interpersonal skills and the ability to build relationships with your team and customers. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT VALORVIP $14.75 - $17.20 / hour ABOUT US MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernizat

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success. As a Specialist II in Collections at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor. Job responsibilities Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products Utilizes customer service expertise to interpret needs and deliver continuous insights Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience Excels both independently and collaboratively, driving team success and achieving goals Follows all regulatory and departmental practices and procedures diligently Takes ownership of each customer interaction while treating them with respect and responding with empathy Required qualifications, capabilities, and skills Reading and speaking in both Spanish and English fluently is required for this role Communication, negotiation, information gathering, and decision-making skills Customer interaction and support skills with at least 2 years of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately Ability to manage complex customer interactions using empathy, composure, and sound judgment Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments Adaptability and efficiency in fast-paced, dynamic, and results-driven environments Ability to solve problems and effectively present and explain solutions Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting High school diploma or GED required Preferred qualifications, capabilities, and skills Developing ability to use data to understand issues and opportunities Developing skills in using AI technology for automation and prompt writing Work Schedule Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

Newstead, New Market, Stafford city, Windsor, Red Hill, Auchenflower, Fortitude Valley, New Farm, Spring Hill, Woolloongabba, West End, Highgate Hill, Paddington, Bardon (if the suburbs above aren't what you are looking for please look at our other roles available). Why You Will Be Excited About This Role At QML Pathology (a Healius business), we all have one thing in common, we are passionate about making a difference to the health of Australians. As a Pathology Collector, you will be at the forefront of this. You will be the friendly face behind the first hello, the warm welcome that will create a lasting impression, and the caring assurance to let our customers know that they are in good hands. You will be able to do what you do best - provide quality patient care - with the support and resources provided, whilst also building strong connections and being integral to the local communities you work in. You will be a part of something pretty special as you join our network of passionate pathology collectors and our mission to be the best pathology provider in Australia. Why You Will Like Working Here There are some exciting things happening at QML Pathology and the wider Healius business as we transform the way we work. As a Pathology Collector, we offer a range of different roles to work around you - full time, part time and casual, available across local clinics, meaning a short commute to work and more time spent with your loved ones. You will be supported and given the resources to thrive in your job, this means regular check ins from your manager and ongoing support. You will be recognised for your contribution & the impact you make to the lives of our customers with our Reward & Recognition program, and milestones will be celebrated, (many of our collectors have worked with us for 5+, 10+ and even 20+ years!). Looking to grow your career? We have clear career progression paths that include advancement to business managerial roles across broader areas, including ongoing education and support to attain this. A Bit About Us Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions. What You Will Be Doing As a Pathology Collector (Phlebotomist), you will be collecting blood & coordinating specimen samples from patients, using your empathy and drive to deliver great customer service and quality healthcare. Your key responsibilities will include: * Collecting samples (blood and non-blood) with care and attention * Keeping meticulous records for every patient and sample * Delivering documentation within strict turnaround times * Preparing and packaging specimens for transport and testing * Liaising with a range of different people including customers, clinic staff and couriers What Type of Person Will Be Successful To be successful in this role, you will be an experienced Pathology Collector, or will have gained a Cert III and looking to embark on your Pathology Collection career! You could also be a Registered Nurse looking to swap the weekend & overnight work for regular daytime shifts. No experience in Pathology Collection but have a customer service focus & a background in healthcare? We can support you to grow a rewarding career as a Pathology Collector by providing you with fully paid training and mentoring. Bring the right attitude and interest and we will bring the rest. These are the type of attributes & skills you would possess: * A demonstrated experience and knowledge in Phlebotomy/ Certificate III in Pathology Collection or a healthcare background * Excellent customer service and communication skills, with a high level of empathy * You are organised, with strong time management and attention to detail * You are able to work autonomously, sometimes working independently in a solo clinic * You hold a valid Driver's license and have flexibility to travel to multiple clinics * You hold a working with Children's Check or be willing to obtain one * You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work Vaccination Requirements * Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role * Other vaccinations based on location may be required / setting . Benefits, Perks and Wellbeing As part of working for Healius, you will have access to a range of benefits & perks including: * Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays). * Fitness Passport - Access top fitness centres across Australia at a subsidised rate * Corporate health insurance discounts, banking benefits and novated leasing packaging * An e-learning platform with access to a library of courses and learning paths * An Employee Assistance Program (EAP) dedicated to employee health and wellbeing provided by professional coaches Our Commitment to Diversity And Inclusion QML Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity. Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply. How To Apply Please click the 'Apply Now' button to complete the pre-screening questions and submit your application. If you would like further details please email *******************.au. See more of our jobs at ********************** and follow us on LinkedIn. Healius is committed to responding to every applicant.

Are you a detail-oriented, hardworking individual with a knack for effectively building relationships with customers to facilitate smooth business transactions? We're looking for an AR Specialist to join the team of one of Tampa’s premier clients. In this role, you’ll work closely with the operations and finance departments to manage outstanding accounts and ensure timely payments from clients. We are searching for a self-motivated individual who has the ability to pay close attention to detail and work harmoniously with customers, co workers, and leadership! Reference, background check, and drug test will be required. If this interests you, APPLY TODAY ! AR Specialist Benefits and Compensation: A professional, in-office working environment Good benefits GREAT leadership and high visibility Highly competitive compensation of $25/hr - $28/hr plus incentive bonus! AR Specialist Job Duties: Manage credit application process, including obtaining necessary documentation and verifying references. Proactively manage assigned portfolio of B2B accounts to ensure timely collection of outstanding payments. Set up new accounts in the internal system. Oversee collections by reviewing account status reports and following up with customers regarding payments. Monitor credit limits and payment trends for assigned accounts. Develop and implement strategies to improve cash flow and reduce days sales outstanding (DSO) Review and approves customer orders based on financial criteria, coordinating approvals as needed. Process customer payments, including credit card transactions. Resolve billing and pricing discrepancies by collaborating with internal teams. Issues credit memos for returns or adjustments. Handle customer inquiries professionally, ensuring a positive experience. Perform additional tasks and reporting as needed. AR Specialist Skills / Qualifications: Associate’s degree preferred 3+ years B2B collections experience required Large ERP system experience required Superb communications skills required Basic to intermediate skills in Excel required Team player, willing to learn new tasks Incredible organizational skills required Ability to thrive in a fast-paced, evolving environment Solid critical thinking and analysis and attention to detail At Taylor White, we specialize in Accounting & Finance roles in Tampa Bay. Our industry knowledge, combined with our extensive recruiting experience, means we not only know what you're looking for...we know how to find it! For more information, please contact us via our website at *******************

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients' interests makes us the industry leader in debt collection. Since our founding in 1991, Zwicker has carefully expanded its operations to include 38 offices all across the country and over 900 employees. Zwicker represents original lenders in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States. Zwicker is presently seeking a Senior Collector to join our team in LOCATION. We are seeking a candidate with an eagerness to learn, as well as exemplary organizational and written and verbal communication skills to join our team. We seek out candidates whose diverse skills, backgrounds, and experiences enable the Zwicker team to collaboratively innovate and excel in performance. We encourage and provide lifelong learning and training opportunities for our team members, with the goal of building a strong foundation and successful future with us. We strive to promote from within, offering excellent career advancement opportunities for high achievers. The base hourly rate for this position is $19.00-$20.00, with uncapped bonus potential. Responsibilities of a Senior Debt Collector include: Establish contact with borrowers to discuss delinquencies and ability/willingness to pay and to identify the appropriate repayment programs/options available to them Record accurate and detailed notes; update account status and card member's information into computer system Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives Comply with policies and procedures of Zwicker & Associates, P.C. Comply with FDCPA and state consumer protection laws Other duties as assigned Requirements 5+ years of debt collection's experience, preferably 3rd party collections Knowledge of the FDCPA and state consumer protection laws Above average administrative and phone skills Strong negotiation skills Excellent communication skills Well organized, results driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic computer skills Physical Qualifications: Be able to lift five pounds or greater Be able to sit 90% of the work day at times Be able to bend at the waist and be mobile when needed Be able to read and comprehend position specific documents and correspondence Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to travel occasionally when needed by the most efficient means of transportation Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off, paid holidays and 401K with match. No phone calls, No agencies, EOE, drug free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for a minimum of five (5) business days during which time all qualified and eligible employees have the ability to apply.

The Collections Specialist is responsible for recording timely and accurate financial transactions for Accounts Receivables. Responsibilities Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments and refunds Bank deposits Resolve billing and customer credit issues Update account status records and collection efforts Report on collection activity and accounts receivable status Customer Service Provide clerical and administrative support to management as requested. Requirements Proven experience as a Collection Specialist or similar role Knowledge of billing procedures and collection techniques (e.g. skip tracing) Familiarity with laws related to debt collection (e.g. FDCPA) Working knowledge of MS Office and databases Comfortable working with targets Patience and ability to manage stress Excellent communication skills (written and oral) Skilled in negotiation Problem-solving skills Benefits City Wide Facility Solutions has a national sales network with a strong tradition of mentorship and coaching. This position fits a defined sales career path within our company. We offer a competitive compensation package with guaranteed base salary and potential for uncapped commissions. Benefits include medical, dental and vision coverage, supplemental insurance programs, and 401K. About City Wide Facility Solutions City Wide Facility Solutions is a national organization with a 50-year tradition of sales excellence in Kansas City. City Wide works with businesses large and small to find building maintenance solutions that save them time. This successful model has expanded into over 35 markets nationwide through a successful franchising program, creating a supportive network of high-level sales professionals.

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist's work is creative, exciting, and different every day. As a Specialist II in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced Job responsibilities Works in a call center environment that requires 100% phone-based customer interaction Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicates with customers in a metrics-driven environment Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Takes ownership of each customer interaction while treating them with respect and responding with empathy Works both independently and in a team environment Abides by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills Reading and speaking in both Spanish and English fluently is required for this role Minimum of 2 years of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 1 year computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Collections, Sales, Retail or Customer Service industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule: Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

Summary/Objective Collections will be responsible for managing an aging as assigned by the Credit Manager. This includes, but is not limited to contacting customers for payment, researching customer disputes, preparing lien releases, filing liens to secure the company's interest in various construction projects, and engaging sales and management as appropriate. Essential Functions * Responsible for collection calls/activities * Research and prepare lien releases in accordance with policy. * Daily monitoring of impending liens/Notices of Non-Payment * Prepare and file of liens/Notices of Non-Payment as appropriate. * Identify customer disputes and work with Synergy Team to resolve. * Must communicate and follow up effectively with Branch Managers regarding customer accounts. * Commitment to excellent customer service * Ability to prioritize and manage multiple responsibilities. * Accurately comply with company guidelines and procedures * Work as an individual contributor and as part of the team to achieve business goals. * Strong working knowledge of Florida Construction Lien Law * Strong working knowledge of Georgia Construction Lien Law * Attention to detail and goal oriented. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Required Education and Experience * Minimum 3 years collections experience in the construction industry * Excellent verbal and written communication skills * Proficient with Microsoft Office (Word, Excel, PowerPoint) * Self-directed and excellent organizational skills * Bachelor's or associate Degree preferred Military service will be considered in lieu of education/certification experience as applicable. Supervisory Responsibilities * None Work Environment * The environment is consistent with that of an office environment, using a computer, telephone, and other office equipment. Frequent interruptions throughout the workday. Travel Required Minimal - travel may be requested by Credit Manager to the branch location. Physical Demands * Prolonged sitting. Standing occasional * Reach with hands and arms; and talk or hear. Must frequently lift and/or move up to 10 pounds. Other Duties Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. Additionally, the nature of the position necessitates the potential for changes in duties, responsibilities, and activities, which may occur with or without prior notice. The employer reserves the right to modify and adapt these aspects as necessary to meet evolving business needs and organizational objectives. Additional Eligibility Requirements At Synergy Equipment, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members. What are the Benefits? Synergy Equipment values its employees and their families. Because of this we offer many benefits to our employees. These include medical, dental, and vision insurance; health savings accounts; 401(k) and Roth retirement options with company match; Life and Disability Insurance; and Paid Time Off that includes vacation and paid holidays. At Synergy, we are committed to fostering professional growth and development. We provide comprehensive training programs to equip our employees with the skills they need to excel in their roles. Moreover, we prioritize offering career growth opportunities, allowing individuals to progress and advance within the company. By offering these extensive benefits, fostering a supportive work environment, and investing in our employees' development, Synergy Equipment demonstrates its dedication to the overall well-being and long-term success of our employees. Synergy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Full-time Description Job Title: B2B Collections Specialist Reports To: Sr. Controller Employment Type: Full-time About Us: RAJE/Plasma-Therm is a leading innovator in the semiconductor manufacturing industry, delivering cutting-edge technology and solutions to clients worldwide. We are committed to maintaining strong relationships with our business partners and clients, and we are seeking a skilled Collections Specialist to join our team. Job Summary: The Collections Specialist will manage accounts receivable, ensuring timely collection of outstanding invoices for B2B transactions while maintaining positive relationships with clients. The ideal candidate will have experience in the semiconductor or manufacturing industry, a strong understanding of B2B financial transactions, and exceptional communication and negotiation skills. Key Responsibilities: Accounts Receivable Management: Monitor and manage customer accounts to ensure timely payment of invoices, reduce overdue balances, and achieve collection targets. Customer Communication: Proactively contact clients via phone, email, and other methods to follow up on outstanding invoices, address discrepancies, and resolve payment issues. Invoice Reconciliation: Collaborate with internal teams to investigate and resolve billing discrepancies or disputes, ensuring accurate records and smooth payment processes. Reporting: Prepare and maintain detailed records of collection activities, including aging reports, payment schedules, and account reconciliations. Policy Compliance: Ensure compliance with company policies and industry regulations in all collections activities. Customer Relationship Management: Build and maintain strong relationships with clients to facilitate timely payments and address any financial concerns effectively. Process Improvement: Identify opportunities for improving collections processes and implementing best practices to enhance efficiency. Requirements Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred, not required. Experience: Minimum of 2-3 years of collections experience, specifically in B2B transactions. Experience in the semiconductor or technology manufacturing industry is highly desirable. Technical Skills: Proficiency in ERP systems (e.g., SAP, Oracle) and collections management software. Strong Excel skills, including the ability to create and analyze reports. Communication Skills: Exceptional written and verbal communication skills with the ability to negotiate effectively. Detail Orientation: Strong analytical and problem-solving skills, with keen attention to detail. Team Collaboration: Ability to work collaboratively across departments, including sales, finance, and operations. Preferred Qualifications: Familiarity with international payment processes, currency conversions, and export compliance. Knowledge of semiconductor manufacturing processes or industry-specific billing practices.

Description We are looking for a Contract Administrator to develop, evaluate and negotiate contracts on behalf of the organization. This position is accountable for ensuring that both parties are complicit with the terms of the contract, along with ensuring that all contracts abide by federal and local laws. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for processing of Equipment Sales Orders for incoming third party equipment. Aspects include, but are not limited to: Ensuring all paperwork is complete; i.e. service agreements, sales orders, machine request forms, are included with each order. Responsible for processing all necessary paperwork for machine exchanges. Data entry of all Sales Orders and Service Contracts. Manage office supplies. Processing 3rd party pass thru charges. Approval of 3rd party invoices for payment Performs other duties as requested. MANAGEMENT AND SUPERVISORY RESPONSIBILITY Typically reports to Management Direct Supervisor job title(s) Typically include: TITLE Job is directly responsible for managing other employees (e.g. hiring/termination and/pay decisions, performance management. Job title example(s) of employees directly supervised: JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Experience with Excel, Word and Outlook. Strong verbal and written communication skills. Positive and professional attitude. Must be attentive to details, organized and a team player. EDUCATION AND EXPERIENCE REQUIREMENTS Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. WORKING CONDITIONS Regular business hours. Some additional hours may be required. Climate controlled office environment during normal business hours. PHYSICAL REQUIREMENTS Sitting Up to 7 hour(s) a day Lifting Up to .5 hour(s) a day, up to 50lbs max. ^ Walking Up to 2 hour(s) a day Pushing/ Pulling Up to .5 hour(s) a day, up to 50lbs max. ^ Standing Up to 4 hour(s) a day Climbing Up to .5 hour(s) a day Bending/ Squatting/Stooping Up to 1 hour(s) a day Stairs Up to .5 hour(s) a day Reaching Up to 2 hour(s) a day Ladder Will not apply generally

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success. As a Specialist I in Collections at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor. **Job responsibilities** + Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products + Utilizes customer service expertise to interpret needs and deliver continuous insights + Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience + Excels both independently and collaboratively, driving team success and achieving goals + Follows all regulatory and departmental practices and procedures diligently + Takes ownership of each customer interaction while treating them with respect and responding with empathy **Required qualifications, capabilities, and skills** + Communication, negotiation, information gathering, and decision-making skills + Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately + Ability to manage complex customer interactions using empathy, composure, and sound judgment + Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments + Adaptability and efficiency in fast-paced, dynamic, and results-driven environments + Ability to solve problems and effectively present and explain solutions + Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals + Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting + High school diploma or GED required **Preferred qualifications, capabilities, and skills** + Developing ability to use data to understand issues and opportunities + Developing skills in using AI technology for automation and prompt writing **Work Schedule** Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a Collections Representative to be responsible for contacting customers to collect overdue payments on accounts while maintaining a high level of customer service. The agent will use various communication methods to reach out to customers, resolve disputes, and negotiate payment plans. The ideal candidate will have strong attention to detail, and the ability to handle sensitive financial information with confidentiality and professionalism. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Make outbound collection calls to customers with past due accounts. Negotiate payment plans and settlements with customers to bring accounts current. Offer solutions to customers experiencing financial difficulties to help them maintain their accounts in good standing. Review and analyze customer accounts to identify overdue payments. Document all customer interactions and update account information in the system accurately. Provide exceptional customer service by addressing customer concerns and questions promptly and professionally. Educate customers on payment options, account status, and the consequences of non-payment. Adhere to all company policies, procedures, and regulatory requirements. Communicate effectively with customers, team members, and management. Escalate unresolved issues to the appropriate department Meet or exceed individual and team performance goals and targets. Maintain a high level of accuracy and efficiency in handling customer accounts. Participate in ongoing training and development programs to enhance collection techniques and knowledge of industry regulations. Stay updated on changes in company policies and procedures. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: High school diploma or equivalent; some college coursework or degree preferred 1 year experience in a collection's role Strong negotiation skills Ability to handle sensitive information with discretion and confidentiality Proficient in using computer systems and software applications Strong problem-solving skills and attention to detail Ability to work in a fast-paced environment and handle multiple tasks simultaneously CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast,

Requirements 5+ years of debt collection's experience, preferably 3rd party collections Knowledge of the FDCPA and state consumer protection laws Above average administrative and phone skills Strong negotiation skills Excellent communication skills Well organized, results driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic computer skills Physical Qualifications: Be able to lift five pounds or greater Be able to sit 90% of the work day at times Be able to bend at the waist and be mobile when needed Be able to read and comprehend position specific documents and correspondence Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to travel occasionally when needed by the most efficient means of transportation Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off, paid holidays and 401K with match. No phone calls, No agencies, EOE, drug free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for a minimum of five (5) business days during which time all qualified and eligible employees have the ability to apply.

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success. As a Specialist I in Collections at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor. Job responsibilities Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products Utilizes customer service expertise to interpret needs and deliver continuous insights Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience Excels both independently and collaboratively, driving team success and achieving goals Follows all regulatory and departmental practices and procedures diligently Takes ownership of each customer interaction while treating them with respect and responding with empathy Required qualifications, capabilities, and skills Communication, negotiation, information gathering, and decision-making skills Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately Ability to manage complex customer interactions using empathy, composure, and sound judgment Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments Adaptability and efficiency in fast-paced, dynamic, and results-driven environments Ability to solve problems and effectively present and explain solutions Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting High school diploma or GED required Preferred qualifications, capabilities, and skills Developing ability to use data to understand issues and opportunities Developing skills in using AI technology for automation and prompt writing Work Schedule Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans