Billing Coordinator
Collector Job 33 miles from Okemos
We Value Your Career at Careline Picture yourself happy at work, surrounded by teams and people who are like family. At Careline, purpose is at the heart of our employee experience, empowering you to make a meaningful impact on patients and families during their most intimate intervals of life. We live a simple Mission: serve together, provide value, and deliver exceptional care.
Careline is proudly nurse-led, bringing a deep understanding and appreciation of the caregiving profession. Our commitment to excellence has earned us the Great Place to Work Certification for the last four consecutive years. We offer professional development, a supportive culture, and unique benefits designed with your needs in mind. If you're passionate about caring and aspire to grow both personally and professionally, you belong with us at Careline.
Exceptional Benefits:
Medical, Dental, and Vision Insurance
Short-Term Disability, Long-Term Disability and Life Insurance
Paid Time Off (PTO)
401(k) Retirement Plan
Mileage Reimbursement
Company Vehicle Program
Cutting Edge Technology
Key Responsibilities
Careline Billing Coordinators provide billing practices and services in accordance with billing requirements of related payor sources, agency policy, and accounting firm requirements. The Billing Coordinator follows uniform billing procedures and practices according to Medicare, Medicaid, 3rd party payers, and private payor sources.
In this role you will be responsible for:
Performing insurance verification and continued eligibility
Managing provider and non-provider credentialing with Medicare, Medicaid, and 3rd party payor sources
Ensures compliant and accurate ICD10 and CPT codes are used in EMR and used for billing
Facilitates invoice processing and submittal of bills either electronically or via paper
Oversees accurate claims for submittal to payor source
Responds to payer inquiries regarding invoices
Prepares correspondence to staff or payer sources
Acts as liaison between company and payor sources for collection
Responds to client inquiries regarding invoices
Analyzes and performs collection activities for delinquent accounts
Required Qualifications
High School Diploma, GED
Current and valid driver's license
Reliable transportation
3 year's billing experience
Knowledge of medical terminology
Demonstrate good communication, interpersonal, telephone, and documentation skills
Demonstrate excellent word-processing skills
Demonstrate ability to multi-task
Desired Qualifications
Associates Degree preferred
Billing experience in an appropriate clinical care setting or Physician Service environment preferred
Accounting practices or experience preferred.
Location
Office Location: 801 Rosehill Road, Jackson, MI 49208
Hours
Office Hours: 8:00 am - 5:00 pm, Monday through Friday
Background Screening
Careline Health Group conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Employer
Careline Health Group is an equal-opportunity employer.
Blood Collection Staff - Customer Service
Collector Job 50 miles from Okemos
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
We provide Paid-Training - no prior medical experience required!
Candidate must reside in one of the following locations in Michigan to be considered: Allen Park, Allenton, Algonac, Anchor Bay, Anchorville, Ann Arbor, Armada, Auburn Hills, Belleville, Bloomfield Twp, Brandon Twp, Bridgewater, Canton, Center Line, Chelsea, Chesterfield, China Twp, Clay Twp, Clinton Twp, Davisburg, Dearborn, Dearborn Heights, Dexter, East China, Ecorse, Emmett, Fair Haven, Flat Rock, Fort Gratiot Twp, Four Towns, Fraser, Garden City, GrossieIle, Harrison Twp, Harsens Island, Highland Charter Twp, Holly, Independence Charter Twp, Inkster, Keego Harbor, Kimball, Lakeport, Lakeville, Lenox, Lesterville, Lincoln Park, Livonia, Lynn, Macomb, Manchester, Marine City, Marysville, Melvindale, Memphis, Mount Clemens, New Baltimore, New Boston, New Haven, North Lakeport, Northville, Oakland Charter TWP, Orchard Lake Village, Orion Twp, Plymouth, Pontiac, Port Huron, Port Hurton Charter Twp, Ray, Redford, Richmond, Riley, River Rouge, Riverview, Roberts Landing, Rochester, Rochester Hills, Rockwood, Romeo, Romulus, Saint Clair, Salem, Saline, Shelby Twp, Smiths Creek, Southgate, Sterling Heights, Sylvan Lake, Taylor, Township of Cottrellville, Trenton, Troy, Utica, Village of Clarkston, Washington, Washington Twp, Waterford Twp, Wayne, Westland, White Lake Charter Twp, Whitmore Lake, Whittaker, Willis, Wyandotte, Yale, Ypsilanti.
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work
.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
* Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.
* Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
* Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
* May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Standard Schedule (Novi, Michigan):
* To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
* Schedule is provided two to three weeks in advance
Pay Information:
* Starting rate $17.46/hour.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
* High school diploma or equivalent required
* Customer service experience and effective verbal communication skills are required
* A current, valid driver's license with good driving record is required.
* Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
* At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
* Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
* Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
* Prior leadership experience
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
* Medical, Dental, and Vision plans
* Health Spending Accounts & Flexible Spending Accounts
* PTO: Starting 15 days a year; based on type of job and tenure
* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
* 401K with up to 6% company match
* Paid Family Leave
* Employee Assistance
* Disability and Insurance: Short + Long Term
* Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Sr Medical Records Collector
Collector Job 47 miles from Okemos
Molina's HEDIS/Quality Improvement Sr. Medical Records Collector is a team member with several years experience in working collaboratively with outreaching to providers in order to pursue medical records via phone call, fax, mail, electronic medical record system retrieval and direct onsite pick up, for the HEDIS projects. These team members help mentor other team members and take the lead on process and project improvement. These team members act as the subject matter experts in the area of medical record collection/pursuit.
**Job Duties**
+ Under the direction of the national and/or regional lead, the Medical Records Collector supports the annual HEDIS audit and other HEDIS like audits, by organizing provider outreach, pursuit, collection and upload of provider medical records into the internal database.
+ Subject matter expert in the area of project management/coordination of the identification, pursuit and collection of medical records and other data in collaboration with other HEDIS staff.
+ Assists the Manager and Supervisor(s) and/or performs the coordination and preparation of the HEDIS medical record collection process that includes the pursuit via phone call, fax, mail, electronic medical record system retrieval and direct onsite pick up.
+ Participates and prepared feedback for the vendor meetings in relation to the medical record collection process.
+ Subject matter expert in the area of collecting medical records and reports from provider offices, loads data into the HEDIS application.
+ Assists the manager/lead and quality improvement staff with physician and member interventions and incentive efforts as needed through review of medical records documentation.
**Job Qualifications**
**REQU** **I** **RED ED** **U** **C** **A** **TI** **O** **N** **:**
High School Diploma or equivalent
**REQU** **I** **RED E** **X** **PE** **R** **I** **E** **N** **C** **E/KNOWLEDGE, SKILLS & ABILITIES:**
+ 3+ seasons/years medical record collection experience.
+ 3+ years managed care experience.
+ Basic knowledge of HEDIS and NCQA
**REQU** **I** **RED L** **I** **C** **E** **N** **S** **E,** **C** **E** **R** **TI** **FI** **C** **A** **T** **I** **O** **N** **, AS** **S** **O** **C** **I** **A** **TI** **O** **N** **:**
Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.
**PR** **E** **FE** **R** **RED E** **X** **PE** **R** **I** **E** **N** **C** **E:**
3 years HEDIS data collection experience.
**PR** **E** **FE** **R** **RED L** **I** **C** **E** **N** **S** **E,** **C** **E** **R** **TI** **FI** **C** **A** **T** **I** **O** **N** **, AS** **S** **O** **C** **I** **A** **TI** **O** **N** **:**
Certified Medical Record Technician
**PHY** **S** **I** **C** **AL DEM** **A** **N** **D** **S** **:**
Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $34.88 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Resolutions Specialist
Collector Job 7 miles from Okemos
td id="gnewton JobDescriptionText" div /b/div div /div div Responsible for performing resolution activities associated with delinquent and charged off member accounts and loans, including VISA credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Review delinquent and charged off accounts, determines the Credit Union's position and, as circumstances indicate, directs and assists legal counsel in resolution proceedings. Assists in fraud and bond claims when requested by management. Ensures that the Credit Union's professional image is maintained. /div
div /div
divb ESSENTIAL FUNCTIONS AND BASIC DUTIES/b/div
div /div
div1.span style="white-space:pre" /span Assumes responsibility for the effective and professional performance of resolution functions./div
div /div
diva.span style="white-space:pre" /span Utilizes effective human relations' skills and various forms of persuasion to present a positive Credit Union image in an already negative situation. Answers member questions and complaints relevant to Department functions. Determines Credit Union position in legal proceedings and works to minimize losses. /div
div /div
divb.span style="white-space:pre" /span Uses experience and knowledge of Credit Union loan policies, procedures and documentation to review member's files in order to establish effectiveness of resolution proceedings./div
div /div
divc.span style="white-space:pre" /span Works toward prompt resolution of negative and delinquent accounts through negotiations with member./div
div /div
divd.span style="white-space:pre" /span Initiates small claims proceedings when appropriate/div
div /div
dive.span style="white-space:pre" /span Represents the credit union in small claims proceedings when necessary./div
div /div
divf.span style="white-space:pre" /span Prepares reports as requested by department manager./div
div /div
divg.span style="white-space:pre" /span Performs resolutions efforts in accordance with Credit Union policies and procedures and ensures they are legally compliant./div
div /div
div2.span style="white-space:pre" /span Assumes responsibility for efficient administration of resolutions activities./div
div /div
diva.span style="white-space:pre" /span Keeps accurate and up-to-date activity reports on assigned accounts and/or loan delinquencies./div
div /div
divb.span style="white-space:pre" /span Documents all resolution actions taken, including telephone conversations, alternative financial arrangements, and correspondence./div
div /div
divc.span style="white-space:pre" /span Researches negative share accounts that appear on negative reports to ensure that Credit Union errors are detected promptly. Provides members the opportunity to fully explain their negative status./div
div /div
divd.span style="white-space:pre" /span Responsible for managing the maintenance, repair and security of repossessed properties, as directed and approved by management. Responsible for collateral repossessions, and the disposition of repossessed Credit Union assets./div
div /div
div3.span style="white-space:pre" /span Assumes responsibility for ensuring that professional business relations are established and maintained with Credit Union members and all other professionals./div
div /div
diva.span style="white-space:pre" /span Maintains the Credit Union's professional reputation throughout resolution operations and in all contacts with members, legal counsel, outside agencies and all other outside professionals./div
div /div
divb.span style="white-space:pre" /span Works with negative or delinquent borrowers to reach suitable arrangements to restore accounts to current status. Utilizes effective human relations skills and persuasion to calm irate members and resolve negative situations. Discusses possible financial arrangements, informs members of possible legal actions, and provides or suggests financial counseling as means to arrive at suitable payment arrangements./div
div /div
divc.span style="white-space:pre" /span Maintains confidentiality./div
div /div
divd.span style="white-space:pre" /span Develops contacts with local authorities, Tri County loss prevention and MACI members to effectively minimize Credit Union Losses./div
div /div
div4.span style="white-space:pre" /span Assumes responsibility for establishing and maintaining effective communications and coordination with Credit Union personnel./div
div /div
diva.span style="white-space:pre" /span Assist area personnel as needed./div
div /div
divb.span style="white-space:pre" /span Keeps management informed of activities, progress attained toward established objectives, and of any significant problems./div
div /div
divc.span style="white-space:pre" /span Attends and participates in meetings as required./div
div /div
div5.span style="white-space:pre" /span Assumes responsibility for related duties as required or assigned./div
div /div
diva.span style="white-space:pre" /span Stays informed of changes in resolution policies, procedures, and related legal requirements./div
div /div
divb.span style="white-space:pre" /span Ensures that work area is clean, secure and well maintained./div
div /div
div
divb QUALIFICATIONS/b/div
div /div
div EDUCATION/CERTIFICATION:span style="white-space:pre" /span High school graduate or equivalent./div
div Additional business training strongly preferred./div
div /div
div REQUIRED KNOWLEDGE:span style="white-space:pre" /span/div
ul
li General knowledge of resolution procedures, skip tracing and related laws and regulations./li
li Understanding of Credit Union loan products and policies./li
li Familiar with deposit programs and account ownership./li
/ul
div /div
div EXPERIENCE REQUIRED:span style="white-space:pre" /span None/div
div /div
div SKILLS/ABILITIES:span style="white-space:pre" /span/div
ul
li Accuracy and thoroughness in work./li
li Ability to manage multiple tasks and assignments./li
li Excellent communication, telephone, and public relations skills./li
li Ability to work well independently./li
li Ability to work well in stressful situations./li
li Ability to operate related computer applications and other business/li
/ul
/div
/divbr/
/td
Account Representative Entry Level
Collector Job 3 miles from Okemos
Country USA State Michigan City East Lansing Descriptions & requirements About the role: As an Account Representative for TQL, you will be responsible for supporting and working with an established Sales Team to drive revenue. You will start your career in an accelerated training program to learn the industry and TQL's culture. Once training is complete, you will become the dedicated Account Representative focused on identifying and growing new and existing business by presenting TQL customers with our newest transportation services 24/7/365.
What's in it for you:
* $40,000 minimum salary with uncapped commission
* Average Year 2-3 earnings: $67,600 - $78,322
* Want to know what the top 20% earn? Ask your recruiter
* Health, dental and vision coverage with plan options
* 401(k) with company match
* Outstanding career growth potential with a structured leadership track
* Fortune 100 Best Companies to Work For (2023) and Certified Great Place to Work
What you'll be doing:
* Communicate with the sales team and customers to build and maintain ongoing relationships
* Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
* Work with the sales team to provide and negotiate competitive pricing and rates
* Input, update, and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
* Become a subject matter expert for TQL's new transportation service
What you need:
* College degree preferred
* The determination to work harder than anyone you know
* Excellent communication skills
* Strong problem-solving skills, while being forthright about conflict
* Ability to work with the latest technologies
* An obsession for great customer service
* Military Veterans encouraged to apply
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Cookie Baker and Customer Service Morning Shift
Collector Job 35 miles from Okemos
This is for the morning shift with typical hours 5am-12pm, but we're flexible!
This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September!
Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important.
Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with
customers and make their day!
Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!
Member Resolution Specialist
Collector Job 35 miles from Okemos
More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include
* Financial wellbeing services
* 401(K) matching with up to 5% match
* Reduced health insurance
* Employee wellbeing services
* DE&I initiatives
* Work-life balance
Job summary
The Member Resolution team is responsible for creating positive member interaction by delivering exceptional service via the phone, chats and emails. This role involves handling lost/stolen credit and debit cards, helping customers who are victims of fraud, troubleshooting issues with card denials, and taking applications for new credit card applications. In this position you will provide a high-quality member service using member wellbeing to understand the members' emotional connection to the situation. This team will use member wellbeing to support a wide variety of functions around card services. This role will work closely with all lines of business within the Contact Center and the Card Operations Department.
What you'll do
* Help members who are victims of fraud navigate the next steps, giving support and empathy in what can be an extremely difficult experience.
* Debit cards increase. Credit applications for credit card increases.
* Document all findings into a ticketing system to support the findings of fraud and provide provisional credit as needed. Work and update any internal tickets that are submitted.
* Support expedited cards to members.
* Provide support for cards via inbound and outbound member interactions.
What you'll bring
* 3-5 years of call center experience required
* 3-5 years of financial institution experience required
* Understanding debit/credit card fraud
* Proficient in computer skills including word, excel, and other credit union software.
What you'll get
We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy:
* Working with an energetic team focused on making our members wildly successful
* An opportunity to work with others that have your back every step of the way
* Opportunities to make a difference both inside and outside of our walls
* Being treated like you are more than the work you do
* Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.
Part-Time Trash Collector - Personal Truck Required - Nights
Collector Job 7 miles from Okemos
.
Join our team as an Apartment Trash Collector (Service Valet) and enjoy the convenience of flexible evening hours in your local area. Whether you're looking to supplement your income or earn extra money alongside another job, this position offers the perfect opportunity.
What you'll be doing:
Use your truck to transport trash bags collected from residents' doorsteps to the onsite trash compactor at the apartment community (no large or bulk items, and no offsite driving or dumping)
Take required photos (arrival, departure, tracking, non-compliance) using our company's App during service
Enjoy working close to home as we serve multiple apartment communities, aiming to assign you to a property within a 10-15 minute drive.
Schedule:
Typically work 5 nights a week from Sunday through Thursday
Shifts are 2-4 hours long, starting either at 7:00 pm or 8:00 pm (some positions may have earlier start/end times, and Sundays may require additional hours)
Part-time hours offering 10-15+ hours per week
What you get:
Hourly pay from $18/hr
Associates with a pickup truck or vehicle using a trailer will receive the higher end of our pay range to compensate for the use of their vehicle
The option to get paid daily with the app DailyPay.
Stay active and fit while enjoying the outdoors, this job doubles as a workout
Opportunities for career advancement: As an essential business experiencing continuous growth, you can expect reliable hours, consistent pay, and exciting prospects for career progression within our dynamic team
Employee referral bonus program
Earn rewards through our recognition program
Tuition reimbursement
Immediate start dates are available, allowing you to begin earning and making a difference right away
What we require:
Minimum age requirement: 18 years old
A reliable open-bed pickup truck or vehicle with a trailer
Valid driver's license and current auto insurance in your name (or listed as a driver on policy) for your vehicle
Capable of adapting to work both indoors and outdoors, regardless of changing weather conditions
Ability to lift and transport items weighing up to 50 lbs.
Able to walk the distance of property, and be exposed to disagreeable odors
Capability to climb up and down staircases/steps multiple times throughout the evening.
Ownership of a smartphone with a data plan to utilize our mobile app
No prior experience is necessary; we provide hands-on, paid training from day one
Safety statement:
We prioritize your safety and provide Personal Protective Equipment (PPE) including face coverings, gloves, safety vests, and more
Count on a dedicated team of occupational health & safety professionals who manage all aspects of associate safety, ensuring a secure work environment
The application window for this opportunity is ongoing.
*******************************************
Are you a current Valet Living employee? If so, click here to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at *********************************** and let us know the nature of your request along with your contact information.
Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
Data collector / Driver
Collector Job 7 miles from Okemos
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.
RequirementsMust have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the USMust pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & ReliableGood driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Billing Associate
Collector Job 47 miles from Okemos
Job Details Avfuel Corp - Ann Arbor, MI Full Time High School/GED Equivalent AnyJob Posting Date(s) 01/01/2025Description
Employment Type: Full Time, Onsite, Corporate Office Environment Benefits: Medical, Dental, Vision, Paid Vacation, Sick & Holidays; Company paid Life and Disability Insurance; 401k savings plan with employer matching
Voluntary Benefits: Supplemental Life Insurance, Critical Illness, Accident Coverage, & Pet Insurance
Department: Contract Fuel Billing
Duties/Responsibilities:
Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements
Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues
Meet strict daily deadlines while ensuring accuracy and excellent customer experience
Communicate issues and concerns with manager and sales staff
Other special projects and duties as assigned
The hours for this position are 9 a.m. - 6 p.m. Monday thru Friday. Potentially requires coverage for one weekend day.
Qualifications
Required Skills/Abilities:
Strong communication skills both verbal and written
Exceptional multi-tasking skills
Ability to problem solve independently
Strong organizational skills and attention to detail
Positive attitude and willingness to be a team player
Education and Experience:
High School Diploma required
Associates Degree preferred or equivalent experience
1-2 years Accounting/billing/bookkeeping or comparable experience a plus
2 + years customer service experience
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Must be able to access and navigate each department at the organization's facilities.
Collections Specialist I | Fenton Main
Collector Job 37 miles from Okemos
Collection Specialist I Non-Exempt - Grade Level 4 Equal Employment Opportunity Corporate Values & Mission "Provide superior service, quality advice and show our utmost respect to everyone we meet." Assists with overall Collection efforts of consumer delinquent loans, as well as duties which facilitate and safeguard the lending function.
Reports To: VP Collections and Special Assets Manager
Essential Duties and Responsibilities
Contact past due customers in accordance with acceptable collections practices. Must be comfortable with and utilize all methods of communication; this includes telephonic conversations, texting, Banno, etc.
Process Enghouse consumer collection campaigns through CARM
Create system alerts within Xperience.
Process CRM service sessions
Work with customers to bring past due accounts current through repayments plans, promises to pay and customer meetings.
Works with 3rd party vendors to complete repossession process for appropriate past due accounts.
Locates customers with whom the Bank has lost contact. Is tactful and resourceful in probing for information leading to the location of the delinquent customer.
Assist other Collection personnel with various clerical support.
Acts as a liaison with outside Collection Agencies, third party vendors (e.g. Miedema), and attorneys as needed.
Maintain the charged off deposit account reports and send letters to customers.
File small claims and appear in court on behalf of the Bank.
Balance the General Ledger as needed.
Balance the General Ledger as needed.
Resolve misapplied payments and/or create payment plans.
Effectively utilize systems such as CARM, SwipeSimple, Synergy, Xperience, CRM, and third-party vendor portal systems, etc.
Additional responsibilities as assigned.
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Be familiar with and comply with all federal and state banking regulations as applicable.
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
High School or GED equivalent
Bachelor's Degree in business-related major preferred
Minimum of two (2) to three (3) years of Collections experience
Competencies
Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Has a thorough understanding of collection procedures.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions.
Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time ad budget; manages project team activities.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
Revenue Cycle Informaticist
Collector Job 43 miles from Okemos
Improves Revenue Cycle efficiency and automation, including but not limited to monitoring of Revenue Cycle systems, identifying root cause, documenting processes and related issues, and recommending improvements, and participating in and/or leading initiatives. Defines, captures, and facilitates prioritization of pre- and post-implementation enhancement requests and issues. Partners with all applicable health system departments and facilitates collaboration between colleagues, business partners, vendor partners and end users.
Essential Functions and Responsibilities:
* Documents business processes/procedures and makes recommendations for workflow improvements and optimization.
* Serves as administrator for related operational applications. Responsible for the on-going maintenance, testing, development of workflows, workflow analysis, technical build/configuration, change documentation, application deployment/support, monitoring and optimization of Process Excellence maintained systems.
* Participates in and/or leads the implementation or enhancements of systems, software, and solutions to system related problems, specific to Revenue Cycle.
* Evaluates Revenue Cycle needs and facilitates the development of configurations that support business processes.
* Promotes and actively seeks to develop positive internal (team members) and external (Process Excellence customers) relations. Collaborates across multiple organizational areas.
* Performs application testing and validation as part of McLaren's full life cycle testing policies for Process Excellence maintained systems.
* Performs other related duties as required.
Qualifications:
Required:
* Associate degree in a health care field, information technology or related field and 2 years of relevant revenue cycle experience.
OR
* High school diploma and five or more years of relevant experience may be acceptable.
* Two years experience installing, configuring, documenting, testing, training, and implementing new applications and systems.
* Ability to travel to all McLaren Regions as necessary. Travel will be kept to a minimum but may be required based on current business needs.
Preferred:
* Bachelor's degree in a healthcare or information technology field
* At least one year working knowledge of programming language
* Two years of experience in Experian Revenue Cycle products - ClaimSource, eCareNext, etc.
* Certifications in primary Cerner solution area, or Project Management Professional (PMP)
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Additional Information
* Schedule: Full-time
* Requisition ID: 25001836
* Daily Work Times: Standard Business Hours
* Hours Per Pay Period: 80
* On Call: No
* Weekends: No
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
Premium Collections Specialist
Collector Job 7 miles from Okemos
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated entry level Premium Collections Specialist professional to join our team. The position requires the person to:
Provide customer service by answering customer telephone inquiries with proper telephone etiquette, and giving accurate and timely responses.
Apply payments to proper accounts.
Research and resolve inquiries, and communicate results by telephone or written correspondence to insured, agent, or other departments.
Make computer inquires and entries.
Research and correct processing problems.
Update and maintain records according to established guidelines.
Desired Skills & Experience
High school diploma or general education degree (GED) or equivalent related work experience
Experience working at an insurance agency preferred
Excellent oral and written communication skills
Ability to handle multiple assignments
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
Collections Specialist
Collector Job 7 miles from Okemos
Description We are offering a contract to permanent employment opportunity for a Collections Specialist in the manufacturing industry located in Lansing, Michigan. As a Collections Specialist, you will be tasked with managing a high volume of B2B collections, utilizing various software systems, and performing critical customer service and administrative tasks.
Responsibilities:
- Use SAP and other accounting software systems to manage collection processes efficiently
- Handle high volume B2B collections, ensuring all transactions are carried out professionally and in accordance with company policies
- Employ Excel for various tasks including but not limited to creating pivot tables and using V-look up functions for data analysis
- Utilize Accurint and ADP - Financial Services for accurate account tracking and management
- Provide excellent customer service by answering inbound calls and resolving customer inquiries promptly
- Ensure all accounts receivable (AR) are well managed and up-to-date
- Handle billing functions and claim administration proficiently
- Use CRM and Epic Software for effective customer relationship management and operational tasks. Requirements - Minimum of 5 years experience in a Collections Specialist role or similar within the manufacturing industry.
- Proficiency in Accounting Software Systems is a must.
- Familiarity with Accurint is highly desirable.
- Experience with ADP - Financial Services is required.
- Working knowledge of CRM systems is necessary.
- Experience with Epic Software is beneficial.
- Must have a strong understanding of Accounts Receivable (AR).
- Comfortable with answering inbound calls in a detail oriented manner.
- Experience with billing functions is necessary.
- Knowledge of claim administration is a plus.
- Familiarity with collection processes is required.
- Proficiency in SAP is highly desirable.
- Must be proficient in Excel and familiar with Excel formulas.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Collections Specialist
Collector Job 47 miles from Okemos
Are you looking for an exciting new opportunity? Here at UMCU we are passionate about our team members' growth, success and contribution to our amazing company culture. Consider joining the University of Michigan Credit Union (UMCU) a pillar of the local community for 70 years. UMCU is currently searching for a bright, professional and friendly Collections Specialist to assist in all aspects of collection activities, including delinquent and charged-off loans and shares, NSF checks, and courtesy pay accounts that are not in compliance with program limitations. The Collections Specialist is also responsible for related legal action, settlement and debt workout situations, and possible restriction of services related to delinquent accounts. Why join the UMCU Team?
Work with a high energy and collaborative group of supportive professionals.
We are committed to helping you own your career and grow professionally and personally.
Comprehensive benefits including low cost/high coverage medical, dental, vision, leave of absence and more!
Very generous paid time off and a very flexible work environment to help you find just the right work-life balance.
Tuition reimbursement and a student loan debt repayment program
Our Fidelity 401k program with employer match is one of the most generous you'll find.
From our parental leave, to pet insurance and home office credits, our benefits package is one of the best you'll find!
What will you be doing in this role?
Contacts members by telephone, letter, e-mail or in person to determine the reasons for the delinquent account and to assist the member in developing a plan to bring the account current
Ensures that co-signers and co-makers are promptly and continuously notified on the status of a delinquent account and provides notification as needed.
Initiates appropriate account restrictions to encourage the member to contact the Credit Union to make a payment or payment arrangements
Evaluates delinquent loan accounts and determines possible actions to assist member in repaying their obligations as agreed. This may include financial counseling, evaluating credit reports, and
Maintains high level of professionalism in regard to confidentiality and service in collection efforts
Monitor Fraud Software
Determines appropriate action to take for skip traces, legal filings (Small Claims and General Civil), repossessions, collection agencies, collateral protection insurance, titles related to secured collateral and bankruptcy processing following UMCU guidelines. Initiates and follows-through on any action taken on the assigned accounts.
Serves as UMCU representative in court hearings as assigned. Prepares any accounts to be recommended for charge-off
Continues collection efforts on previously charged-off loans
Assists in providing training to other department team members
Demonstrates responsibility for security of member information
Contributes to the improvement of credit union processes and procedures
Provides reports of collection activities
Maintains knowledge of laws and regulations affecting financial institutions policies and procedures
Volunteers in various activities sponsored by UMCU within the University of Michigan and Ann Arbor communities
Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.S. Patriot Act, Anti-Money Laundering, S.A.F.E Act, CFPB regulations and Customer Identification Program BSA/etc.
Other duties as assigned
What you will need for this role:
Associate's degree, or a minimum of 3 years financial institution or collection agency experience is required
1 year of credit union collection experience is desirable
Sensitivity to confidential matters and ability to exercise discretion
Proficient in Microsoft Office - Word, Excel, PowerPoint and Outlook
Strong verbal and written communications skills
Must be a team player and possess a high energy “can do” attitude
Physical Demands/Work Environment
The environment is typical of an office atmosphere. The noise level in the environment is usually moderate
While performing the duties of this job, the team member is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The team member is required to stand, walk, and reach with hands and arms. The team member must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision
Medical Records Collector (Must reside in NYC surrounding area)
Collector Job 47 miles from Okemos
Molina's HEDIS/Quality Improvement Medical Records Collector will work collaboratively in outreaching to providers in order to pursue medical records via phone call, fax, mail, electronic medical record system retrieval and direct onsite pick up, for the HEDIS projects.
**Job Duties**
- Under the direction of the national and/or regional lead, the Medical Records Collector supports the annual HEDIS audit and other HEDIS like audits, by organizing provider outreach, pursuit, collection, and upload of provider medical records into the internal database.
- Assisting with project management by coordinating the identification, pursuit and collection of medical records and other data in collaboration with other HEDIS staff.
- Assists the Manager and Supervisor(s) and / or performs the coordination and preparation of the HEDIS medical record collection process that includes the pursuit via phone call, fax, mail, electronic medical record system retrieval and direct onsite pick up.
- Participates in meetings with vendors for the medical record collection process.
- Collects medical records and reports from provider offices, loads data into the HEDIS application
**JOB QUALIFICATIONS**
**REQUIRED EDUCATION:**
High School Diploma or equivalent
**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:**
- 1 year customer service experience
- Basic computer skills, including the ability to use Microsoft Office
- Proficiency with data analysis tools (e.g., Excel)
- Ability to manage files, schedules, and information efficiently
**REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:**
Must have a valid driver's license with good driving record and be able to drive within applicable state or locality with their own reliable transportation.
**PREFERRED EXPERIENCE:**
- 1 season/year medical record collection experience
- 1 year managed care experience
- Basic knowledge of HEDIS and NCQA
- Project planning
**PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:**
Certified Medical Record Technician
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $31.71 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Blood Collections Staff - Advanced Phlebotomy
Collector Job 51 miles from Okemos
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
CTIII (Mobiles) Opportunity
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team, you will be utilizing your prior phlebotomy & healthcare/customer service skills to support our mobile blood drive operation teams. As a blood collection staff member, you will perform complex Power Red collection duties while assisting team members with various other roles to support the mobile collection process.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
* Lead the team and drive for results through excellent customer service
* Model professionalism and compassion while serving as an ambassador to the public for the nation's largest not-for-profit blood banking organization
* Conduct complex phlebotomy duties to include Power Red extraction
* Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects and meets regulatory requirements
Standard Schedule (Novi, Michigan):
* To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.
* Schedule is provided two to three weeks in advance
Pay Information:
* Starting rate $20.00/hour
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
* High school diploma or equivalent required
* Minimum 1-year prior phlebotomy experience required.
* Customer service experience and effective verbal communication skills are required
* A current, valid driver's license with a good driving record is required.
* Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
* At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
* Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
* Prior experience with complex blood collection procedures
* Prior leadership experience in a healthcare setting
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
* Medical, Dental, and Vision plans
* Health Spending Accounts & Flexible Spending Accounts
* PTO: Starting 15 days a year; based on type of job and tenure
* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
* 401K with up to 6% company match
* Paid Family Leave
* Employee Assistance
* Disability and Insurance: Short + Long Term
* Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Collections Specialist I | Fenton Main
Collector Job 37 miles from Okemos
Full-time Description
Collection Specialist I
Non-Exempt - Grade Level 4
Equal Employment Opportunity
Corporate Values & Mission
“Provide superior service, quality advice and show our utmost respect to everyone we meet.”
General Summary
Assists with overall Collection efforts of consumer delinquent loans, as well as duties which facilitate and safeguard the lending function.
Reports To: VP Collections and Special Assets Manager
Essential Duties and Responsibilities
Contact past due customers in accordance with acceptable collections practices. Must be comfortable with and utilize all methods of communication; this includes telephonic conversations, texting, Banno, etc.
Process Enghouse consumer collection campaigns through CARM
Create system alerts within Xperience.
Process CRM service sessions
Work with customers to bring past due accounts current through repayments plans, promises to pay and customer meetings.
Works with 3rd party vendors to complete repossession process for appropriate past due accounts.
Locates customers with whom the Bank has lost contact. Is tactful and resourceful in probing for information leading to the location of the delinquent customer.
Assist other Collection personnel with various clerical support.
Acts as a liaison with outside Collection Agencies, third party vendors (e.g. Miedema), and attorneys as needed.
Maintain the charged off deposit account reports and send letters to customers.
File small claims and appear in court on behalf of the Bank.
Balance the General Ledger as needed.
Balance the General Ledger as needed.
Resolve misapplied payments and/or create payment plans.
Effectively utilize systems such as CARM, SwipeSimple, Synergy, Xperience, CRM, and third-party vendor portal systems, etc.
Additional responsibilities as assigned.
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Be familiar with and comply with all federal and state banking regulations as applicable.
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
High School or GED equivalent
Bachelor's Degree in business-related major preferred
Minimum of two (2) to three (3) years of Collections experience
Competencies
Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Has a thorough understanding of collection procedures.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions.
Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time ad budget; manages project team activities.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
Part-Time Trash Collector - Personal Truck Required - Nights
Collector Job 47 miles from Okemos
.
Join our team as an Apartment Trash Collector (Service Valet) and enjoy the convenience of flexible evening hours in your local area. Whether you're looking to supplement your income or earn extra money alongside another job, this position offers the perfect opportunity.
What you'll be doing:
Use your truck to transport trash bags collected from residents' doorsteps to the onsite trash compactor at the apartment community (no large or bulk items, and no offsite driving or dumping)
Take required photos (arrival, departure, tracking, non-compliance) using our company's App during service
Enjoy working close to home as we serve multiple apartment communities, aiming to assign you to a property within a 10-15 minute drive.
Schedule:
Typically work 5 nights a week from Sunday through Thursday
Shifts are 2-4 hours long, starting either at 7:00 pm or 8:00 pm (some positions may have earlier start/end times, and Sundays may require additional hours)
Part-time hours offering 10-15+ hours per week
What you get:
Hourly pay from $18/hr
Associates with a pickup truck or vehicle using a trailer will receive the higher end of our pay range to compensate for the use of their vehicle
The option to get paid daily with the app DailyPay.
Stay active and fit while enjoying the outdoors, this job doubles as a workout
Opportunities for career advancement: As an essential business experiencing continuous growth, you can expect reliable hours, consistent pay, and exciting prospects for career progression within our dynamic team
Employee referral bonus program
Earn rewards through our recognition program
Tuition reimbursement
Immediate start dates are available, allowing you to begin earning and making a difference right away
What we require:
Minimum age requirement: 18 years old
A reliable open-bed pickup truck or vehicle with a trailer
Valid driver's license and current auto insurance in your name (or listed as a driver on policy) for your vehicle
Capable of adapting to work both indoors and outdoors, regardless of changing weather conditions
Ability to lift and transport items weighing up to 50 lbs.
Able to walk the distance of property, and be exposed to disagreeable odors
Capability to climb up and down staircases/steps multiple times throughout the evening.
Ownership of a smartphone with a data plan to utilize our mobile app
No prior experience is necessary; we provide hands-on, paid training from day one
Safety statement:
We prioritize your safety and provide Personal Protective Equipment (PPE) including face coverings, gloves, safety vests, and more
Count on a dedicated team of occupational health & safety professionals who manage all aspects of associate safety, ensuring a secure work environment
The application window for this opportunity is ongoing.
*******************************************
Are you a current Valet Living employee? If so, click here to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at *********************************** and let us know the nature of your request along with your contact information.
Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
Collections Specialist
Collector Job 7 miles from Okemos
Description We are seeking a Collections Specialist to join our team in the manufacturing industry, based in Lansing, Michigan. As a Collections Specialist, you will be tasked with managing customer accounts, processing credit applications, and handling collections via phone and email. This role also involves problem-solving and working closely with the accounts receivable and credit teams.
Responsibilities
- Manage and maintain up to 500 customer accounts
- Comfortably handle collections over the phone and via email
- Process and handle customer credit applications with accuracy
- Maintain customer credit records with high precision
- Work closely with the accounts receivable and credit teams
- Solve problems related to collections
- Utilize accounting software systems, SAP, and Salesforce for various tasks
- Promote team collaboration and contribute to a tight-knit team environment
- Handle collections both locally and internationally
- Strive to enhance team performance and improve collections status. Requirements - Possession of an Associate's degree in a relevant field
- Proficiency in using Accounting Software Systems for managing financial records
- Familiarity with Accurint for locating and researching assets
- Experience in using ADP - Financial Services for payroll and HR services
- Ability to operate CRM systems for managing customer relationships
- Knowledge of Epic Software for managing business operations
- Experience in managing Accounts Receivable (AR)
- Proven ability to handle and manage answering inbound calls effectively
- Proficiency in executing billing functions accurately
- Experience in claim administration and management
- In-depth knowledge of collection processes and techniques
- Proficiency in using SAP software for business operations
- Experience working in Salesforce environments for managing customer relations and sales processes.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .